Student Guide

Introduction to Online
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STUDENT
GUIDE
INTRODUCTION TO ONLINE RESOURCES
Table of Contents
1.0 Introduction ...........................................................................................................................2
2.0 Student Panel (SIS) ...............................................................................................................2
2.1 Student Panel (SIS) Login .....................................................................................................2
2.1.1 Definitions..........................................................................................................................2
2.1.2 Instructions .........................................................................................................................4
2.1.3 Login errors and the Password Manager .............................................................................5
2.2 Module Registration ..............................................................................................................6
2.2.1 Financial Information .........................................................................................................6
2.2.2 Registering to a module .................................................................................................... 10
2.2.3 What to consider after a successful module registration .................................................... 12
3.0 Virtual Learning Environment (Moodle) .............................................................................. 13
3.1 VLE Login .......................................................................................................................... 13
3.1.1 Definitions........................................................................................................................ 13
3.1.2 Instructions ....................................................................................................................... 13
3.1.3 Login errors...................................................................................................................... 15
3.2 VLE’s Main Areas ............................................................................................................... 16
3.3 VLE’S Main Blocks ............................................................................................................ 18
3.3.1 Navigation Block.............................................................................................................. 19
3.3.2 Settings Block .................................................................................................................. 20
3.3.3 GMAIL Block .................................................................................................................. 21
3.3.4 Calendar Block ................................................................................................................. 21
3.3.4.1 How to create an event (User Event) .............................................................................. 22
3.3.5 E-BOOK Block ................................................................................................................ 24
3.3.5.1 Course Contacts Block .................................................................................................. 25
3.3.5.2 How to send a message to a fellow student or teacher .................................................... 25
3.3.6 Main Course Block ........................................................................................................... 26
3.3.7 How to submit an assignment ........................................................................................... 28
4.0 Support Page ....................................................................................................................... 36
5.0 Contact Information ............................................................................................................ 37
Introduction to Online Resources Page 1 of 37 Revision Date: 20 February 2014

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1.0 Introduction
The main aim of this guide is to provide students with an introduction to the University’s online
resources and more specifically to the Student Panel (SIS) and the Virtual Learning
Environment (Moodle).
This guide will commence with an introduction to the Student Panel Platform and then followed
by login related instructions as well as a module registration guide.
The next chapter will concentrate on the University’s Virtual Learning Environment by providing
login instructions and a general overview of its features and main blocks.
Chapter four gives a general overview of the University’s Support page and the final chapter
provides the necessary contact information for the students.
2.0 Student Panel (SIS)

The student panel is accessible at https://marjon-online.com/ and provides students with an
easy to use interface for managing important student tasks such as:
 Profile
 Modules
 Payments
 Transcripts
 Evaluations
 Suggestions
 Help Services
2.1 Student Panel (SIS) Login

This section will guide you through the process of signing in to your Student Panel (SIS)
account.
2.1.1 Definitions
Username: It is the personal email address you used to register with us.
Password: It is the password sent to you via email after you have completed your enrolment as
advised by your admission’s adviser. Make sure to check your spam/junk folder as well.
The image below displays how a typical registration email from the University should look like.

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Image 2.1 A Typical Registration Email containing your username and password.

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2.1.2 Instructions
a) Navigate at https://marjon-online.com/
You should be automatically redirected to the URL below:
http://marjon-online.com/students/login
You will then be presented with the login screen requesting your username and password (see
image 2.2).
Image 2.2 Student Panel Login Screen
b) Enter the correct username and password as defined in the definitions section above, and
click the Login button.
After using the correct username and password and clicking the Login button, you should be
presented with the front page of the Student Panel, which must look similar to Image 2.3 below.

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Image 2.3 Student Panel Home Page
2.1.3 Login errors and the Password Manager

In case you are unable to login into your account, make sure that:
a) You are using your personal email address which you have used to register with us as the
username.
b) You are using the correct password sent to you in the registration email. It is the password
sent to you via email after you have completed your enrolment as advised by your admission’s
adviser. Make sure to check your spam/junk folder as well.

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c) You are writing your password as it is with capital and non-capital letters where needed. All
passwords are case sensitive.
d) If you are copying and pasting the password, make sure that no spaces/empty space is being
copied.
e) You are using the correct URL: https://marjon-online.com
In case you are already doing all of the above and still facing issues, you may use the
Password Manager which is available in the Login Area of the Student Panel (SIS) as a link, or
navigate directly at https://marjon-online.com/pmanager.
Image 2.4 Password Manager’s link and it’s main area
The Password Manager allows you to change or reset your password. The new password can
be used to log on to the University’s Student Panel (SIS) and the Virtual Learning Environment.
Please bear in mind that Virtual Learning Environment accounts are automatically created only
for students with at least one registered module. If a student has not registered to at least one
module yet (current or past module), then access to the VLE is not provided at that point.
2.2 Module Registration

This section will guide you on how to register for a module by using the University’s Student
Panel.
2.2.1 Financial Information

Before commencing with the instructions for the module registration, it is important to make sure
that you do not have any overdue instalments in your account. You may check your instalments’
status by selecting the My Payment Plan option through the Student Panel’s menu. (see image

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2.5).
Image 2.5 “My Payment Plan” area
In case an overdue instalment exists, it will be displayed in red color and have its status set to
Overdue. By having an overdue instalment, a student will not be able to register for a module;
therefore she/he must use the Make Payment option in order to pay the overdue amount.
You can also check your Student Balance through the block located in the right side of your
Student Panel account as shown below:
Finally, a statement of account is available by selecting the Statement of Account option

through the left main menu. The statement of account can be exported in a PDF format by
clicking on the Download Statement link as shown below (red arrow):
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The PDF Statement (shown below) displays all the transactions you make in your account.
On the debit side it shows your orders and how much each module costs.
On the credit side it shows the scholarships for each module plus your deposits.
It does not matter if the Total Balance is minus or plus. At the bottom of the page, you can find
the box Remaining Due Balance, where it shows the date and the amount of your next
payment as well as any outstanding instalments you may have.

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2.2.2 Registering to a module

Registering for a new module is a very easy task and should take just a couple of minutes if the
above conditions are met. The steps needed, are the following:
a) Login into your account
b) Navigate to the Modules section through the navigation menu on your left side. You
should see a list with all the courses available in your academic programme. You can
distinguish the available from the unavailable modules by examining the Availability
column in the right column. The image below only the course with code MBA-622 is
shown as available for registration.
Image 2.6 The Modules section displaying all the modules for the logged in user’s
programme. The big blue arrow indicates the only available module for registration.
c) ) Click on the See available button located next to the open for registrations module.
It is crucial to click on the See available button and not on the module’s name or
code.
d) You should then see the starting and ending date of the module, the tutor’s name
and the places left. In order to proceed with the registration, you must click on the
Register button as shown in the images below.

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Image 2.7 Blue arrow pointing to the “Register” button
e) The final step is to confirm that you have selected the correct module for
registration, choose the payment method and click on the Continue button.
Image 2.8 Final registration step

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f) If there are no financial issues involved, you should now receive a Thank you page,
otherwise you should see a Transaction Failed page either due to insufficient funds
or because you have reached the limit allowed for simultaneous modules.
g) In case of a successful registration you should also receive an email containing your
module details and the Virtual Learning Environment’s URL (See the next chapter for
instructions on how to login and use the VLE).
Image 2.9 Message after a Successful Registration
2.2.3 What to consider after a successful module registration

There are mainly four things to take under consideration upon a successful module
registration:
a) You may login to the University’s VLE (http://vle.ucpmarjononline.co.uk) immediately

after receiving the module’s registration email.
b) In the module’s registration email, you will not receive a new username and
password for the VLE. Username and password for the VLE are the same with those
used for the Student Panel (explained in the next chapters).
c) Gmail accounts are provided to all students upon registering to their first module.
Gmail accounts are activated only when students access the VLE at least one time.
All accounts have as a default username the student ID. For example, a student

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bearing student id “r001d232”, an r001d232@ucpmarjononline.co.uk email account

will be created.
d) In case you notice an error message in your VLE’s Gmail Block, don’t panic since
most probably your Gmail account is not yet activated by our Technical Team.
3.0 Virtual Learning Environment (Moodle)

The Virtual Learning Environment is the University’s educational platform based on the World
Wide Web. Its main aim is to model the conventional real-world education by integrating a set of
Virtual Concepts for classes, examinations, resources etc.
This section will act as an introduction to the University’s VLE, beginning with login related
information and then followed by a general description of the VLE, its main areas, blocks and
services.
3.1 VLE Login

This chapter will guide you through the login process for the Virtual Learning Environment.
3.1.1 Definitions
*VLE Credentials are identical to the Student Panel’s credentials.
Username: It is your student id or the personal email you used to register with us. Both can be
used for logging in to the VLE. You are not allowed to use the studentid@ucpmarjononline.co.uk
email as username.
Password: It is the password sent to you via email after you have completed your enrolment as
advised by your admission’s adviser. Make sure to check your spam/junk folder as well.
3.1.2 Instructions
a) Navigate at the following URL: http://vle.ucpmarjononline.co.uk/
You will be presented with a login screen asking for your username and password
(see image 3.1 – next page).
b) Enter the correct username and password as defined in the definitions section above,
and click the Login button.

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Image 3.1 - Login page
c) After using the correct username and password and clicking the Login button, you
should be presented with the front page of the VLE which must look similar to Image
3.2 below.
Image 3.2 – VLE Front page

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3.1.3 Login errors

In case you are unable to login into your account, make sure that:
a) You are using your student id number as username OR your personal email address
which you have used to register with us and not the @ucpmarjononline.co.uk
email address.
b) You are using the correct password sent to you via email after you have completed
your enrolment as advised by your admission’s adviser. Make sure to check your
spam/junk folder as well.
c) You are writing your password as it is with capital and non-capital letters where
needed. All passwords are case sensitive.
d) You are navigating at the correct URL: http://vle.ucpmarjononline.co.uk/
In case you are already doing all of the above and still facing issues, you may use the
Password Manager which is available in the Login Area of the Virtual Learning Environment
(VLE) as a link, or navigate directly at https://marjon-online.com/pmanager.
Image 3.3 Password Manager’s link and its main area
The Password Manager allows you to change or reset your password. The new password can
be used to log on to the University’s Student Panel (SIS) and the Virtual Learning Environment.
Please bear in mind that Virtual Learning Environment accounts are automatically created only
for students with at least one registered module. If a student has not registered to at least one
module yet (current or past module), then access to the VLE is not provided at that point.

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3.2 VLE’s Main Areas

Apart from the main login area which is visible to any user, the VLE is divided into two main
areas:
a) The VLE Front Page is the first screen you see after logging-in to your account in
the University’s Virtual Learning Environment. Its main purpose is to inform students
about news and announcements related to the University, such as scheduled
maintenance and updates, ebooks announcements and other.
Image 3.4 – VLE Front page

b) The student area is the area displaying the course(s) you are enrolled to.

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Image 3.5 - VLE Student Area (Course Overview)
c) The module area is the area containing the main course material.

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Image 3.6 – VLE Module area
3.3 VLE’S Main Blocks

This section will commence with a general description of each block and continue with a
detailed description of its contents and features.

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3.3.1 Navigation Block

The Navigation Block is used for the main
navigation across the VLE. It contains
Categories, subcategories and links.
a) Category
b) Category (expanded
c) Link
d) Sub-categories with links Participants &

Introduction to the course.
Image 3.7 – Navigation Block

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Navigation Options
 Home: Takes you to the VLE’S FrontPage

 Student Area: Takes you to the student area page (course overview)
 Calendar: Takes you to the calendar page where a user may add user events (see next
section).
 View profile: View a general overview of your profile. Upon clicking on this link, a new
menu appears in the “Settings” block below, allowing you to edit your profile as well.
 Forum posts: See all the posts you made in discussions, as well as discussions you
may have started in the past.
 Messages: See recent conversations, notifications, find contacts, add contacts from
courses participants, and send messages by selecting a profile, composing a message
and clicking on “Send message”.
 My private files: As the title says, it gives you the opportunity to have your own storage
space. You may create folders and upload files related to your course(s). There is a
Maximum Size Limit for new files in the top right corner of your screen, therefore be
careful not to try and upload files with bigger size than the limit.
 My courses: The “My courses” category menu is the most important menu item
available in the navigation block. You can use it to navigate directly to a course or even
a section/topic of a course.
3.3.2 Settings Block

The Settings Block can have different content depending on the currently active page. The
default content of this block when the active page is the Front page or course overview page is
the following:
Image 3.8 – Settings Block (Default Settings)

 Edit Profile: You can make changes to some of your profile settings. You cannot modify
all the settings for security reasons. Remember to click on Update profile to save your
changes.
 Messaging: The Messaging option gives you the ability to configure the notification
methods for incoming messages. You may configure to receive email or popup

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notifications whenever logged in or being offline for specific occasions. You could also
block non-contacts from messaging you (not recommended).
 Security Keys: Currently inactive.
3.3.3 GMAIL Block

The Gmail Block as shown in the image below (3.9), should display the last 5 unread messages
of your @ucpmarjononline.co.uk email account. You should also be able to go to your inbox by
clicking on the Inbox link, or open up a new page for composing a new email by clicking on the
Compose link.
Image 3.9 – Gmail Block

In some cases and especially during the first days of registration, you may get an error message
like the one showing in image 3.10 Sorry, could not obtain mail. This is due to the fact that
you should allow at least 24h to 48h after you first login into the VLE, before our technical team
grants you access to your Gmail account and the support page.
Image 3.10 – Gmail Block error (account is not activated yet)
3.3.4 Calendar Block

The calendar block displays scheduled events which may belong to one of the four different
categories below:
a) Global Events: These events are global and visible to every user in the VLE.
b) Course Events: These events are related to a specific course and are only visible to the
participants of that course.
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c) Group: Students and tutors of a specific module are part of a group. These events will
be visible only to people belonging to this group.
d) User: Each VLE user may create its own events by using the Navigation Block and
clicking on the Calendar link located in the category named VLE. User scheduled
events are only visible to the user who has created the event.
3.3.4.1 How to create an event (User Event)

As mentioned in the previous section, users have the ability to create their own personalized
events which are going to be visible in the calendar block. The steps needed for creating such
type of events are the following:
a) From the Navigation Block expand the VLE category and click on the Calendar link. You
should now see a similar screen to the one shown below.
Image 3.11 Calendar main area

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b) Since we want to create new event the next step is to click on the button named New
Event. You should now see a screen similar to the one below.
Image 3.12 – Create new event form 21
c) The next step is to fill in all the required fields. The first field is called Type of event and
for students the User option is selected by default. The Name field should be filled with
the name of the event i.e “Study chapter 3 of MBA-232”. In the description field you may
give a more detailed description of the scheduled event. Finally the next step is to set
the start date of the event, its duration and if it is going to be repeated or not.
d) Click on Save Changes.
e) Now if you click on Student Area through the Navigation block and place your mouse
cursor over the date of the scheduled event, you should see a very similar view
compared to the image below.

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Image 3.13 Mouse cursor over specific date showing the scheduled event.
3.3.5 E-BOOK Block

The e-Book block is located in the right column of each module area. Its main aim is to provide
useful information regarding the e-book used for the specific module. Ebook types may differ
from course to course.
The ebook types currently used are the following:
 Wiley Plus (http://www.wileyplus.com) (offered as a user account through the Wiley

Technical Team. Please contact mailto:ebooks@universityofstmarkstjohn.co.uk first)
Support Information: http://wileyplus.custhelp.com/app/answers/detail/a_id/9435/l
 Wiley eBook (offered as a URL or as an ACSM file through the Technical Support
Team of the University. Requires Adobe Digital Editions and a free Adobe ID)
Support Information: http://eu.wiley.com/WileyCDA/Section/id-812012.html#3
 Coursesmart UK (offered in a redemption code format through the Technical Support
Team of the University and requires a free http://www.coursesmart.co.uk account)
 BPP (offered as a URL or an ACSM file through the Technical Support Team of the
University. Requires Adobe Digital Editions and a free Adobe ID)

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Image 3.14 E-BOOK Block
3.3.5.1 Course Contacts Block

The main purpose of the course contacts block is to provide an easy way to communicate
with fellow students and the tutors. This block is only located in the module area (right bottom
corner) since each course has different participants.
3.3.5.2 How to send a message to a fellow student or teacher

As you may have noticed in the image below (image 3.15), each course participant has an
online/offline status which can be distinguished by the blue or dark blue circle colour located in
the right side of each contact. In the image below, the Demo Tutor has an online status (light
blue circle) and the student has an offline status (dark blue circle).
In order to send a message to a contact, you have to click on the dialog icon located under each
contact’s name. You will then be redirected to a new screen (see image 3.16) where you can
compose the message and click on the Send Message button.

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Image 3.15 Course Contacts Block 24
Image 3.16 Composing a new message
3.3.6 Main Course Block

The main course block is the most important block in the Virtual Learning Environment. Every
student must get familiar with the main course block since this is the block which contains all
the module material as well as module’s announcements, contacts and events.
As shown in chapter 3.2 - image 3.6, the main course block has three main parts:

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The first part is the tutor’s details, and a link for sending him/her a direct VLE message. A font-
resizer tool is also available to increase or decrease font size of the material.
Image3.17 Tutor’s details, message link and the font resizer tool.
The second part is the general introduction message accompanied with introductory material to the
course.
Image 3.18 Course Introduction

The third and final part is the topics section. Each topic is easily identified by the distinctive
background colour behind each topic’s title. The user has the option to open or close all topics
at once by using the buttons shown in the image below. Each section has its own introductory
text and a number of different types of files such as PDF’s, audio, video, presentations, word
documents, text files, and links to other sites.

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Image 3.19 Course Topics 26
3.3.7 How to submit an assignment

Each module may contain a number of assignments where students must upload their
assignments on the VLE before a specific date.
The assignment’s submission link is always identified with the assignment icon. It can be
located either in the topics’ section or in the introduction area of each module. Finally,
depending on the number of assignments for each course, there might be multiple submission
links each one for a different assignment.
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Image 3.20 Assignment’s submission link

In order to submit an assignment you need to follow the steps below:
a) Click on the appropriate assignment’s submission link (depending on the assignment

you are requested to submit). You should be presented with a view similar to the one
below.
Image 3.21 Assignment area 27

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b) Click on the “Add submission” button. You should be presented with the file submissions
area as shown below.
Image 3.22 File submission area
Depending on the kind of the assignment, the assignment’s submission link will be configured to
accept files no more than a number of Megabytes in size and no more than a number of files.
Image 3.23 Restrictions set for the specific assignment. Each file upload should not be more than
10 Megabytes in size and no more than 5 files should be uploaded in total.
c) Click on the “Add...” button located in the top left area of the file uploader tool (
). The “file picker” window should pop up as shown below. Click on the
“Upload a file” button located in the left column of the file picker.

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Image 3.24 File Picker tool when the “Upload a file” option is selected.
d) Click on the “Choose File” button. Then navigate through your files and folders and
select your assignment’s file. Click on the “Open” button as shown below.

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Image 3.25 File Picker tool. Choosing the assignment’s file for upload.
e) Make sure the file has been correctly chosen as shown in the image below (1). If the file
name is not visible then you need to repeat step (d) until the file name is being shown.
Finally click the “Upload this file” button.
Image 3.26 File Picker tool. File correctly attached.

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f) After completing step (e), a loader icon should pop up. Please be patient until the upload
is complete and you should be navigated back to the file submission area. If the file has
been successfully uploaded it should be visible as shown below, otherwise please
repeat all the previous steps and make sure that the file size and the numbers of files do
not exceed the limits specified. If the file is correctly shown as below, please click the
“Save changes” button.
Image 3.27 File uploaded successfully (NOT yet submitted).

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g) After clicking the “Save

changes” button in
step (f), you should be
presented with the
area shown on your
right. Your assignment
is NOT YET
SUBMITTED. The
assignment is finally
submitted only when
you click on the
“Submit assignment”
button and complete
the next step
h) You also have the

option to edit your
assignment in order to
add more files or
replace existing files.
i) The final step is to

confirm the submission
by clicking on the
“Continue” button.

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j) The submission status

should be changed to
“Submitted for
grading”.
*Important note: In case a student is unable to upload his/her assignment on the VLE, he/she
must immediately send an email to his/her tutor informing him/her about the technical issues
and attaching the assignment file as a proof of evidence. The student should also contact
the Technical Team informing them about the technical issue. Please be as descriptive as
possible when describing the issue.
4.0 Support Page

The University’s Support Page is located at http://vle.ucpmarjononline.co.uk/support/ and
provides help and guidance for all students wishing to make use of the University’s Online
Learning platforms.
Access to the support page, is given 1-2 days after a student has registered to a course and
logged in for the first time into the University’s VLE.
The page is being constantly updated with new material in order to accommodate the students’
needs. Currently it offers the following sections and services:
 Frequently Asked Questions

 Glossary
 Downloads of Student Manuals

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 Counselling Centre
 Careers’ related articles
Image 4.1 Support’s Page Home page
5.0 Contact Information
For any issues please contact us at support@unic-online.com

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Introduction to Online

Introduction to Online Resources Page 1 of 37 Revision Date: 20 February 2014

2.0 Student Panel (SIS)

2.1 Student Panel (SIS) Login

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You should be automatically redirected to the URL below:

Image 2.2 Student Panel Login Screen

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Image 2.3 Student Panel Home Page

2.1.3 Login errors and the Password Manager

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e) You are using the correct URL: https://marjon-online.com

Image 2.4 Password Manager’s link and it’s main area

2.2 Module Registration

2.2.1 Financial Information

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Image 2.5 “My Payment Plan” area

Finally, a statement of account is available by selecting the Statement of Account option

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2.2.2 Registering to a module

a) Login into your account

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Image 2.7 Blue arrow pointing to the “Register” button

Image 2.8 Final registration step

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Image 2.9 Message after a Successful Registration

2.2.3 What to consider after a successful module registration

a) You may login to the University’s VLE (http://vle.ucpmarjononline.co.uk) immediately

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bearing student id “r001d232”, an r001d232@ucpmarjononline.co.uk email account

3.0 Virtual Learning Environment (Moodle)

3.1 VLE Login

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Image 3.1 - Login page

Image 3.2 – VLE Front page

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3.1.3 Login errors

d) You are navigating at the correct URL: http://vle.ucpmarjononline.co.uk/

Image 3.3 Password Manager’s link and its main area

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3.2 VLE’s Main Areas

Image 3.4 – VLE Front page

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Image 3.5 - VLE Student Area (Course Overview)

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Image 3.6 – VLE Module area

3.3 VLE’S Main Blocks

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3.3.1 Navigation Block

d) Sub-categories with links Participants &

Image 3.7 – Navigation Block

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 Home: Takes you to the VLE’S FrontPage

3.3.2 Settings Block

Image 3.8 – Settings Block (Default Settings)

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3.3.3 GMAIL Block

Image 3.9 – Gmail Block

Image 3.10 – Gmail Block error (account is not activated yet)

3.3.4 Calendar Block