Professional Documents
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CHAPTER I
INTRODUCTION
Just-in-time (JIT) is a production strategy that strives to improve a business' return on
investment by reducing in-process inventory and associated carrying costs. Just In Time
production method is also called the Toyota Production System. To meet JIT objectives, the
process relies on signals or Kanban between different points in the process, which tell
production when to make the next part. Kanban are usually 'tickets' but can be simple visual
signals, such as the presence or absence of a part on a shelf. Implemented correctly, JIT
focuses on continuous improvement and can improve a manufacturing organization's return
on investment, quality, and efficiency. To achieve continuous improvement key areas of
focus could be flow, employee involvement and quality.
Quick notice that stock depletion requires personnel to order new stock is critical to
the inventory reduction at the center of JIT. This saves warehouse space and costs. However,
the complete mechanism for making this work is often misunderstood.
For instance, its effective application cannot be independent of other key components
of a lean manufacturing system or it can "...end up with the opposite of the desired result." In
recent years manufacturers have continued to try to hone forecasting methods (such as
applying a trailing 13 week average as a better predictor for JIT planning, however some
research demonstrates that basing JIT on the presumption of stability is inherently flawed.
parts, they would simply arrive just-in-time! Similarly we could produce finished goods just-
in-time to be handed to a customer who wants them. So, at a conceptual extreme, JIT has no
need for inventory or stock, either of raw materials or work in progress or finished goods.
1.1 History
Ohno felt that such methods would not work in Japan - total domestic demand was
low and the domestic marketplace demanded production of small quantities of many different
models. Accordingly Ohno devised a new system of production based on the elimination of
waste. In his system waste was eliminated by:
Just-in-time - items only move through the production system as and when they are
needed
Autonomation - (spelt correctly in case you have never met the word before) -
automating the production system so as to include inspection - human attention only
being needed when a defect is automatically detected whereupon the system will stop
and not proceed until the problem has been solved.
Ohno regarded waste as a general term including time and resources as well as
materials. He identified a number of sources of waste that he felt should be eliminated:
At the time car prices in the USA were typically set using selling price = cost plus
profit mark-up. However in Japan low demand meant that manufacturers faced price
resistance, so if the selling price is fixed how can one increase the profit mark-up? Obviously
by reducing costs and hence a large focus of the system that Toyota implemented was to do
with cost reduction.
Whilst we may think today that Japan has harmonious industrial relations with
management and workers working together for the common good the fact is that, in the past,
this has not been true. In the immediate post Second World War period, for example, Japan
had one of the worse strike records in the world. Toyota had a strike in 1950 for example. In
1953 the car maker Nissan suffered a four month strike - involving a lockout and barbed wire
barricades to prevent workers returning to work. That dispute ended with the formation of a
company backed union, formed initially by members of the Nissan accounting department.
Striking workers who joined this new union received payment for the time spent on strike, a
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MARATHA MANDAL’S ENGINEERING COLLEGE, BELGAUM.
“JUST-IN-TIME”
powerful financial inventive to leave their old union during such a long dispute. The slogan
of this new union was "Those who truly love their union love their company".
In order to help the workforce to adapt to what was a very different production
environment Ohno introduced the analogy of teamwork in a baton relay race. As you are
probably aware typically in such races four runners pass a baton between themselves and the
winning team is the one that crosses the finishing line first carrying the baton and having
made valid baton exchanges between runners. Within the newly rearranged factory floor
workers were encouraged to think of themselves as members of a team - passing the baton
(processed items) between themselves with the goal of reaching the finishing line
appropriately. If one worker flagged (e.g. had an off day) then the other workers could help
him, perhaps setting up a machine for him so that the team output was unaffected.
Ohno has written that Toyota was only able to institute kanbans on a company wide
basis in 1962, ten years after they first embarked on the introduction of their new production
system. Although, obviously, as the originators of the approach Toyota had much to learn and
no doubt made mistakes, this illustrates the time that can be required to successfully
implement a JIT system in a large company. Moreover you can reflect on the management
time/effort/cost that was consumed in the development and implementation of their JIT
system.
With respect to the Western world JIT only really began to impact on manufacturing
in the late 1970's and early 1980's. Even then it went under a variety of names - e.g. Hewlett
Packard called it "stockless production". Such adaptation by Western industry was based on
informal analysis of the systems being used in Japanese companies. Books by Japanese
authors (such as Ohno himself) detailing the development of JIT in Japan were not published
in the West until the late 1980's.
As an indication of the growth of interest in JIT over time the graph below shows
the number of documents (such as books and conference proceedings) referring to just-in-
time in the British Library, which has a very extensive collection of such documents relating
to the UK. The earliest material I could find was from 1984, when there was one book
DEPARTMENT OF MECHANICAL ENGINEERING. Page 4
MARATHA MANDAL’S ENGINEERING COLLEGE, BELGAUM.
“JUST-IN-TIME”
published and one set of conference proceedings. The graph shows the number of documents
One often reads nowadays that JIT involves employee participation, involving
workers so as to gain from their knowledge and experience. Such participation is meant to
ensure that workers feel involved with the system and make suggestions for improvements,
cooperate in changes, etc. Personally I am not convinced that this aspect of JIT, as it is
interpreted nowadays, played any part in its initial development. Certainly Ohno, writing in
1978 long before the appearance in the West of material related to JIT, in 8 pages of single
spaced A4 paper outlining the Toyota Production System makes little mention of this aspect.
My best guess, from my reading of the subject, is that JIT started out as a top-down, centrally
organised and imposed production system. Whilst it may later have come to take on a
CHAPTER- II
JIT PHILOSOPHY
Philosophy of JIT is simple: inventory is waste. JIT inventory systems expose hidden
causes of inventory keeping, and are therefore not a simple solution for a company to adopt.
The company must follow an array of new methods to manage the consequences of the
change. The ideas in this way of working come from many different disciplines including
statistics, industrial engineering, production management, and behavioral science. The JIT
inventory philosophy defines how inventory is viewed and how it relates to management.
Inventory is seen as incurring costs, or waste, instead of adding and storing value,
contrary to traditional accounting. This does not mean to say JIT is implemented without
awareness that removing inventory exposes pre-existing manufacturing issues. This way of
working encourages businesses to eliminate inventory that does not compensate for
manufacturing process issues, and to constantly improve those processes to require less
inventory. Secondly, allowing any stock habituates management to stock keeping.
Management may be tempted to keep stock to hide production problems. These problems
include backups at work centers, machine reliability, process variability, lack of flexibility of
employees and equipment, and inadequate capacity.
In short, the just-in-time inventory system focus is having “the right material, at the right
time, at the right place, and in the exact amount”-Ryan Grabosky, without the safety net of
inventory. The JIT system has broad implications for implementers.
JIT reduces inventory in a firm. However, a firm may simply be outsourcing their
input inventory to suppliers, even if those suppliers don't use Just in time (Naj 1993).
Newman (1994) investigated this effect and found that suppliers in Japan charged JIT
customers, on average, a 5% price premium.
During the birth of JIT, multiple daily deliveries were often made by bicycle.
Increased scale has required a move to vans and lorries (trucks). Cusumano (1994)
highlighted the potential and actual problems this causes with regard to gridlock and burning
of fossil fuels. This violates three JIT waste guidelines:
JIT implicitly assumes a level of input price stability that obviates the need to buy
parts in advance of price rises. Where input prices are expected to rise, storing inventory may
be desirable.
JIT implicitly assumes that input parts quality remains constant over time. If not,
firms may hoard high quality inputs. As with price volatility, a solution is to work with
selected suppliers to help them improve their processes to reduce variation and costs. Longer
term price agreements can then be negotiated and agreed-upon quality standards made the
responsibility of the supplier. Fixing up of standards for volatility of quality according to the
quality circle
Karmarker (1989) highlights the importance of relatively stable demand, which helps
ensure efficient capital utilization rates. Karmarker argues that without significantly stable
demand, JIT becomes untenable in high capital cost production.
In the U.S., the 1992 railway strikes caused General Motors to idle a 75,000-worker
plant because they had no supply.
CHAPTER III
Recall from the notes about inventory theory the problem of deciding the appropriate
amount of stock to order.
Assume
Then we need to decide Q, the amount to order each time, often called the batch (or
lot) size.
CHAPTER IV
Originated in Japan
Often said Japanese industry works - just-in-time, Western industry works - just-in-
case
JIT is also known as stockless production or lean production
JIT is a suitable production system when:
Kanban
a signal or message or communication, e.g. wave hands, shout, send a card, electronic
used to control the flow of items though the production process
CHAPTER –V
ELEMENTS OF JIT
TQM is an integrated effort designed to improve quality performance at every level &
Minimizing waste
Respect for people rests on the philosophy that human resources are an essential part of JIT
JIT need not be applied to all stages of the process. For example we could keep large
stocks of raw material but operate our production process internally in a JIT fashion (hence
eliminating work-in-progress stocks).
CHAPTER –VI
CHAPTER –VII
The classic JIT diagram is as below. There the company (the boat) floats on a sea of
inventory, lurking beneath the sea are the rocks, the problems that are hidden by the sea of
inventory.
|
--|--
|
---------------
\ /
========\ Company /============ Sea of inventory
\---------/
x
xxx xxxx
xxxxx xxxxxx Rocks - the problems hidden
xxxxxxxxxxxxxxxx by the sea of inventory
If we reduce the inventory level then the rocks become exposed, as below.
|
--|--
|
--------------- x
\ / xxx xxxx
========\ Company /====xxxxx===xxxxxx========
\---------/ xxxxxxxxxxxxxxxx
Now the company can see the rocks (problems) and hopefully solve them before it
runs aground!
make a large amount of finished goods stock to keep the customers supplied
try running the production system with less inventory to expose problems
revert to the original levels of inventory until you have had time to fix the problems
you exposed
SUPPLIERS
Suppliers can be crucial to JIT success
Supplier gets:
you believe that the supplier can met their promises with respect to the list of factors
given above that that they are agreeing to
With suppliers satisfying these criteria you can reduce the total number of suppliers,
indeed it seems logical so to do. If you had five suppliers meeting all these criteria why do
you need five? Obviously you might decide to have more than one supplier for safety
reasons. Even the best run supplier can suffer a factory fire or an earthquake, but probably no
more than two or three suppliers.
Having a single supplier may be attractive in cost terms, but one does need to balance the risk
(albeit a low probability risk - perhaps a fire every 100-250 years say) against the cost
savings.
CHAPTER IX
• Seiri: Proper arrangement (sort through and sort out, identify what you need, discard
what you do not need )
• Seiton: Orderliness (assign a separate location for all essential items)
• Seiso: Cleanliness (keep the workplace spotless at all times)
• Seiketsu: Cleanup (maintain equipment and tools)
• Shitsuke: Discipline (stick to the rules scrupulously)
Based on a diagram modeled after the one used by Hewlett-Packard’s Boise plant to
accomplish its JIT program.
9.1 Effects
A surprising effect was that factory response time fell to about a day. This improved
customer satisfaction by providing vehicles within a day or two of the minimum economic
shipping delay.
Also, the factory began building many vehicles to order, eliminating the risk they
would not be sold. This improved the company's return on equity.
Since assemblers no longer had a choice of which part to use, every part had to fit
perfectly. This caused a quality assurance crisis, which led to a dramatic improvement in
product quality. Eventually, Toyota redesigned every part of its vehicles to widen tolerances,
while simultaneously implementing careful statistical controls for quality control. Toyota had
to test and train parts suppliers to assure quality and delivery. In some cases, the company
eliminated multiple suppliers.
When a process or parts quality problem surfaced on the production line, the entire
production line had to be slowed or even stopped. No inventory meant a line could not
operate from in-process inventory while a production problem was fixed. Many people in
Toyota predicted that the initiative would be abandoned for this reason. In the first week, line
stops occurred almost hourly. But by the end of the first month, the rate had fallen to a few
line stops per day. After six months, line stops had so little economic effect that Toyota
installed an overhead pull-line, similar to a bus bell-pull, that let any worker on the line order
a line stop for a process or quality problem. Even with this, line stops fell to a few per week.
The result was a factory that has been studied worldwide. It has been widely
emulated, but not always with the expected results, as many firms fail to adopt the full
system.
The just-in-time philosophy was also applied to other segments of the supply chain in
several types of industries. In the commercial sector, it meant eliminating one or all of the
warehouses in the link between a factory and a retail establishment. Examples in sales,
marketing, and customer service involve applying information systems and mobile hardware
to deliver customer information as needed, and reducing waste by video conferencing to cut
travel time.
9.2 Benefits
Reduced setup time. Cutting setup time allows the company to reduce or eliminate
inventory for "changeover" time. The tool used here is SMED (single-minute
exchange of dies).
The flow of goods from warehouse to shelves improves. Small or individual piece lot
sizes reduce lot delay inventories, which simplifies inventory flow and its
management.
Employees with multiple skills are used more efficiently . Having employees trained to
work on different parts of the process allows companies to move workers where they
are needed.
Production scheduling and work hour consistency synchronized with demand . If there
is no demand for a product at the time, it is not made. This saves the company money,
either by not having to pay workers overtime or by having them focus on other work
or participate in training.
Increased emphasis on supplier relationships. A company without inventory does not
want a supply system problem that creates a part shortage. This makes supplier
relationships extremely important.
Supplies come in at regular intervals throughout the production day . Supply is
synchronized with production demand and the optimal amount of inventory is on hand
at any time. When parts move directly from the truck to the point of assembly, the
need for storage facilities is reduced.
better quality products
quality the responsibility of every worker, not just quality control inspectors
reduced scrap and rework
reduced cycle times
smoother production flow
less inventory, of raw materials, work-in-progress and finished goods
cost savings
higher productivity
higher worker participation
more skilled workforce, able and wiling to switch roles
reduced space requirements
improved relationships with suppliers
However you should be absolutely clear that implementing a JIT system is a task that
cannot be undertaken lightly. It will be expensive in terms of management time and effort,
both in terms of the initial implementation and in terms of the continuing effort required to
run the system over time.
CHAPTER X
An advantage of this business model is that the vendor may have industry experience
and expertise that lets them better anticipates demand and inventory needs. The inventory
planning and controlling is facilitated by applications that allow vendors access to their
customer's inventory data.
Another advantage to the customer is that inventory cost usually remains on the
vendor's books until used by the customer, even if parts or materials are on the customer's
site.
concepts. With a clear picture of their inventory and that of their supplier’s, the customer can
anticipate fluctuations in demand and make inventory replenishment decisions accordingly.
CHAPTER XI
Lead time, sometimes called throughput time, is a measure of the time that elapses between
starting a unit of product into the beginning of a process and completing the unit of product.
CHAPTER XII
Japanese terms
There are a number of Japanese terms (words) associated with JIT that you may
encounter. I have listed some below for you:
Andon - trouble lights which immediately signal to the production line that there is a
problem to be resolved (typically the line is stopped until the problem is resolved)
Jikoda - autonomation - enabling machines to be autonomous and able to
automatically detect defects
Muda - waste
Mura - unevenness
Muri - excess
Poka-yoke - "foolproof" machines and methods so as to prevent production mistakes
Shojinka - a workforce flexible enough to cope with changes in production and using
different machines
Soikufu - thinking creatively, having inventive ideas
In the Toyota system the Andon, indicating a stoppage of the line, is hung from the
factory ceiling so that it can be clearly seen by everyone. This coupled with line stoppage
clearly raises the profile of the problem and encourages attention/effort to its solution so that
it does not reoccur.
CONCLUSION
BIBLIOGRAPHY