ANNEXURE A

Establishment of Credit Processing & Approval Centre (CPAC)

A) Background
1. With an Objective of empowering Branches in taking Credit decisions, Credit
Processing and Approval Centre (CPAC) model is being introduced in the Bank. The
model is envisaged to be implemented at all Regional Office level, with dual purpose,
i.e., to increase Business by encouraging Branches to sanction loan proposals within
their delegated powers and to ensure the Credit Quality by Appraisal Review and
Documentation Review at the Credit Processing and Approval Centres (CPAC) level.

2. In this model, CPAC will act as a fulcrum and all the branches will be connected
to the CPAC within their Regions. Under the umbrella of CPAC, there will be two
divisions consisting of Regional Processing Centres (RPC) & Regional Approval
Centre (RAC) , both headed by separate Scale IV officers. RPC will be a part of
Regional Office and shall be under direct control of RM/SRM. Whereas RAC shall be
extended arm of Regional Office and they shall also report directly to RM/SRM. RPC
will have delegated lending powers and work undertaken by the existing Centralised
Credit Processing Branch (CCPBs), Agriculture Credit Processing Centre (ACPCs)
and Centralised SME Credit Processing Centre (CSMECPCs) will be hence forth
taken over by CPAC. Apart from this, RPC will complete the appraisal of proposals to
be sanctioned by higher committees such as RLCC/ ZLCC/ HLCC / CAC / MCB.
RAC will review the processing, sanction (in case of loans sanctioned upto Scale IV
branches) and also review of post sanction / pre-disbursement activities in all cases of
loans pertaining to all branches (including FFAGMBs, MCBs & CFBs) under Region.

3. This model will also ensure Improved Credit Quality, Customer Connect at branches
and facilitate organic Credit Growth. All this is aimed at to improve the overall CD
ratio of the Bank.

4. To improve the CD ratio of the Bank, during the review of Loan Policy 2021-22, the
delegatees at branch level and various credit approval committees up to HLCC-GM
level have been more empowered with higher level of delegated lending powers. It
was stipulated that the enhanced lending powers will be implemented and effective
only after establishing a proper control and monitoring mechanism/ system to
strengthen the credit appraisal and ensuring compliance of all sanction related and
pre-disbursement terms and conditions so that the quality of advance is not
jeopardized. This is the background of establishment of a Credit Processing and
Approval Centre (CPAC). This will also provide comfort to the branches and
facilitate a single point verification of all Pre-Disbursal activities commencing from
appraisal & sanction and documentation including security creation, compliance of
other terms and conditions etc.

5. The delegated lending powers of RPC will be under committee approach with a
maximum cap of ₹ 4 crore. The proposals beyond the powers of Scale I / II / III/ IV
up to the above limit will be processed & sanctioned by RPCs at CPACs. Sanctions
exercised by the existing CPPBs, ACPCs and CSMECPCs will be exercised by
CPAC. This will also reduce the work load on RLCCs and RO can concentrate of
business developmental activities. Till approval of the delegated lending powers to

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 RPC / CPAC by the Board, CM (RPC) shall exercise the existing delegated powers of
₹ 2 crore vested to him/ her in individual capacity. However the same will be
exercised under committee approach as proposed in para No H of this note.

6. Presently the compliance of pre-disbursement level terms and conditions are being
ensured through a manual process of ‘pre-release credit audit mechanism’ in which
officers / concurrent auditors are assigned the process of verifying all pre-release /
disbursement terms and conditions stipulated in the sanction. This is applicable only
to loan limit of ₹ 100 lacs and above. On implementation of CPAC the process of pre-
disbursement credit audit shall be discontinued. However, post disbursement credit
audit to be conducted within one month for all accounts with exposure of ₹ 50 lacs
and above.
B) Proposed CPAC Model – Key Features and Functions

1. The proposed CPAC Model aims at consolidating the various loan processing centre’
existing in the Bank viz CCPB for Retail, ACPC for Agriculture and CSMECPCs for
MSME for further centralizing the Processing, Sanctions & Reviewing functions at
one location itself.
2. It is proposed delegated lending powers to CPAC under committee approach with a
maximum cap of ₹ 4 crore (Agri/ MSME / Corporate). For retail products scheme
wise sanctioning powers will be delegated to CPAC. The proposals beyond the
powers of Scale I / II / III/ IV up to the above limit, will be processed & sanctioned by
RPC at CPACs.
3. RAC at CPAC will review the sanctions exercised by Scale I/ II/ III/ IV within their
lending powers. RAC at CPAC will also review all pre-disbursement activities such
as documentation, security creation etc in these cases.
4. Regarding the proposals from Scale I/ II/ III/ IV, falling within the delegated lending
powers of RLCC/ ZLCC/ HLCC/ CAC/ MCB, the proposals processed and
recommended by the branches the appraisal will be done by RPC at CPAC and duly
recommended proposal will be submitted to the respective sanctioning committees,
through proper channel. RAC at CPAC will also review all post sanction / pre-
disbursement activities such as documentation, security creation etc in these cases
5. Regarding loan sanctioned by Branch Level Credit Committees (BLCCs) formed at
Scale V & Scale VI branches and loans to be sanctioned at RLCC/ ZLCC / HLCC /
CAC / MCB, RAC at CPAC will review all pre-disbursement activities such as
documentation, security creation etc.
6. The proposed model is developed primarily to strengthen the RAM portfolio of the
Bank to give confidence & comfort to the Branch Managers (especially up to Scale
IV) for sanctioning quality advances.

7. Post implementation of CPAC, the existing establishments of CPPBs, ACPCs and

CSMECPCs will be abolished. The staff members of these establishments will be re-
aligned to CPAC based on the volume of work.
8. Demand Loan/ Overdraft against Bank’s Time Deposits / LIC / KVP / NSC etc, Gold
Loans, Pension Loan and Staff Loans (except Housing Loans and mortgage based
loans) are exempted from the purview of CPAC model and need not be forwarded to
CPAC for verification and approval of sanction / compliance. However, all loans
under staff schemes shall be continued to be sanctioned by the existing authorities, as
hitherto.

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 9. Proposed manpower structure at RPC & RAC
Considering the previous year Retail/ Agriculture/ MSME number of sanctions & the
additional requirement of the credit review under CPAC, it has been decided that, the
CPAC team composition to be as follows (to start with):
 CPAC to be situated at Each Regional Office level
 RPC will be headed by CM .
 RPC to have at least 3 Scale III /II Officers – One Each for Retail, Agri &
MSME.
 RPC to have 3 Scale II/ I officers ONE of whom would be the
Administrator/ Co-ordinator for Branches/Customers/RLCC.

 RAC will be headed by CM.

 RAC to have at least one Scale III Officer
 RAC to have 3 Scale II/ I officers
 For account opening sufficient number of Scale I Officers to be provided. No
SWO should be posted in CPAC for account opening or any other work.
 There will be no separate processing cell / credit officers to process corporate
credit or otherwise at RO, other than posted in CPAC
 It may be ensured that the officers identified in RPC / RAC possess exposure
in credit with positive attitude.
 Further with the aim to increase the CD ratio, the workflow at CPAC is
expected to increase. Thus based on the work load, the performance and TAT
achieved, the workforce requirement can be revisited by the user department
in consultation with HRD at CO.

10. The following are the activities to be performed by CPAC in different scenarios and
the work flow is given in Annexure I.
a. Branch Level sanctions (Up to Scale IV) - Scenario I
The following activities will be performed by RAC:-
i. Verification of entire processing & sanction of proposal is as per relevant scheme
/ loan policy, exercise of the delegated authority for lending, Due diligence
process including the external agency report (if any) Inspection Report,
Examination of Legal Scrutiny Report with comparison with the title deeds,
Examination of Valuation Reports, Credit Information Reports, CRILC report,
etc
ii. Verify whether the sanction letter is in order and containing all stipulated terms
and conditions and properly accepted the same by all the borrowers & guarantors
iii. Verify whether the documentation is in order and enforceable.
iv. Verify whether creation of security is in order and enforceable
(In case of any clarification on legal aspects refer the matter to law officer at
RO/ZO through mail and get it clarified)
v. Compliance of all pre-disbursement terms and conditions of sanction.
vi. Opening of account with CBS with all details of Borrower, Activity, Security,
Generation of Repayment Schedule & moratorium period etc. This also includes
feeding of appropriate parameter codes for Scheme, Segment, Product, Activity,
Industry, Sub Industry, Sub-Sub Industry, Group etc. It also include feeding of
correct Rate of Interest, Margin, Valuation Details, collateral details, CERSAI
Asset ID, Security ID, etc

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vii. Ensure recovery of all service charges related to sanction, including the charges
which are not directly recovered by the system such as CIR charges, CERSAI
charges, NeSL charges, Charges on Credit Review Process (RkCC) etc
viii. Convey the approval to the branches for disbursement after completing of all the
above activities.
ix. The review of sanctions & it’s approval up to ₹ 10 lacs may be carried out
independently by Scale III officers or Scale IV (in the absence of Scale III)
posted in CPAC. In other cases it will be recommended by the dealing Scale II /
III officer posted in RPC and shall be approved by CM.

b. Proposals from Branches (up to Scale IV) falling within the powers of CPAC
(Scenario II)
The following activities will be performed by RPC
i. The branches will process, recommend and forward the proposals to CPAC if it is
beyond their delegated lending powers.
ii. Appraisal and processing of proposal will be done at CPAC
iii. The proposal will be sanctioned by RPC under committee approach, if found
otherwise in order.
iv. Sanction advice is communicated to the branch
v. Submission of control return to RM / SRM by CM, RPC, with a copy to Credit
Department, ZO for information.

The following activities will be performed by RAC

i. Branch will complete the documentation, security creation and other post
sanction formalities and forward the copies to RAC -CPAC along with the
compliance certificate.
ii. RAC at CPAC will peruse these documents and review all post sanction
formalities and give their approval or comments as the case may be.
iii. After completion of all pre-disbursement formalities, account will be opened at
RAC at CPAC. No borrowal accounts other than exempted categories as
mentioned in para 8 of this note are to be opened at Branch Level.
iv. Convey the approval of compliance to the branches for disbursement
v. Branches will disburse the loan as per the stipulated terms and condition of
sanction.

c. Proposals from branches (up to Scale IV) falling within the powers of RLCC,
ZLCC, HLCC, CAC, MCB & Board (Scenario III)

i. Proposal will be processed and recommended by Branch.

ii. The Appraisal Processing will be done by RPC at CPAC and duly Recommend to
the respective Higher Sanctioning Committee/ Authority for Sanction through
proper channel.
iii. After the Sanction by the Competent Authority (RLCC/ZLCC/HLCC/ CAC/
MCB) the Sanction Advise is communicated to Branch.
iv. As per the Sanction advice Branch will complete the Documentation Formalities
including Security creation.
v. The Documentation /Security creation details and compliance certificate are sent
to CPAC in digital form for Documentation Review.

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 vi. RAC at CPAC will peruse these documents for Documentation Review and give
their Approval or Comments as the case may be and also Open the Loan Account
as per the Sanction on behalf of the concerned Branch, once the process is found
in order and approved.

d. Proposals from Scale V& VI branches (including MCBs / CFBs) sanctioned by

BLCCs & higher committees (Scenario IV)

i. Post sanction of proposal and after completion of all pre-disbursement formalities

such as Documentation, Security Creation etc, the copies of all the documents
and compliance certificate shall be sent to RAC at CPAC in digital form for
Review.
ii. RAC at CPAC will peruse these documents and give their approval or comments
as the case may be.
iii. If all are found in order, RAC at CPAC will open the Loan Account as per the
Sanction and convey the concerned branch to disburse the loan.

e. Activities to be performed at RAC at CPAC

i. Verify whether the sanction advice is in order and contains all stipulated terms
and conditions and properly accepted the same by all the borrowers & guarantors
ii. Verify whether the documentation is in order and enforceable.
iii. Verify whether creation of security is in order and enforceable
(In case of any clarification on legal aspects refer the matter to law officer at
RO/ZO through mail and get it clarified)

iv. Wherever legal audit is required as per the policy, the same has to be arranged in
coordination with the legal officer at RO/ZO
v. Opening of account with CBS with all details of Borrower, Activity, Security,
Generation of Repayment Schedule & moratorium period etc. This also includes
feeding of appropriate parameter codes for Scheme, Segment, Product, Activity,
Industry, Sub Industry, Sub-Sub Industry, Group etc. It also include feeding of
correct Rate of Interest, Margin, Valuation Details, collateral details, CERSAI
Asset ID, Security ID, etc
vi. Ensure recovery of all service charges related to sanction, including the charges
which are not directly recovered by the system such as CIR charges, CERSAI
charges, NeSL charges etc

The detailed list of documents to be submitted for appraisal/ sanction / recommendation

at RPC and detailed list of documents for post sanction compliance at RAC are given in
Annexure II

C) STAFF ACCOUNTABILITY ON SANCTIONS BY BRANCHES UPTO SCALE

IV & RPC / RAC staff/ in charge.
After review and approval of the processing, documentation & security creation etc
by RAC at CPAC, the branches & RPC/ RAC at CPAC are relieved from the Staff
Accountability up to the sanctioning process in all such cases (other than

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 impersonation, fraud due to gross negligence / involvement of staff, any misreporting
and concealment of material facts). HRD is advised to examine aspect and issue
detailed guidelines on the matter.

D) Broad guidelines on Turn Around Time (TAT) on the process flow

a) Sanction Process (up to ZO level sanctions)
Date of receipt of complete application from the borrower along with the required
attachments is to be taken as Day 0=T
(Days are taken as working days ie in between holidays are excluded)

Activity Activity to Maximum Maximum

be Period for Terminal
completed completion days
at
Obtain Valuation Reports / Legal Scrutiny Branch 3 days
Report / TEV report (#)
Completion of inspections (#) Branch 2 days
Completion of Due diligence process Branch 3 days
including obtaining the report from external
agencies (#)
After completion of the above activities, Branch/ 2 days T+7
processing and sanction / recommendation CPAC
and forwarding to higher authority
Processing and sanction at CPAC / forwarding CPAC & 3 days T+10
the proposal with recommendations to next RO
authority (*)
Processing and sanction at ZO / forwarding ZO 4 days T+14
the proposal with recommendations to next
authority (*)
(*) The process of Credit Rating & Credit Review has to be completed simultaneously
within the stipulated period as mentioned for processing.
(#) These activities are independent activities by different parties and can be
accomplished simultaneously.
Till the high speed scanners are provided to branches, hard copies of the proposal /
documents shall be submitted to various authorities through the fastest mode of
communication / hand delivery and the actual transit period will be loaded to the
above TAT.
In cases of unsecured advances, where the process of valuation & LSR does not exist,
the maximum TAT will be reduced by 3 days at all levels.

In cases of sanction at RO/ZO/CO level, the sanction letter addressed to the borrower
/ guarantor has to be prepared and send to the borrower within 2 days of receipt of
sanction from the said authorities. However, in case of sanction at branch level the
sanction letter has to be sent to the borrower/s & guarantor/s on the same day of
sanction.

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 b) Post Sanction Activities

The date on which the borrowers & guarantors accepted the terms and conditions of
sanction order, signed the duplicate copy of sanction order is taken as Day 0 = T
(Days are taken as working days ie in between holidays are excluded)

Activity Activity to Maximum Maximum

be Period for Terminal
completed completion Date
by
Further verification of, CERSAI, CIR, CRILC, Branch 1 day
CFR, broken period EC, ROC search etc
Documentation, creation of security charges Branch 2 days
and registration with CERSAI
Registration with RoA (MoD) Branch 2 days
Proposal sent to CPAC T+3
Verification of proposals at CPAC, opening the CPAC 2 days T+5
account & conveying it to Branch
Till the high speed scanners are provided to branches, hard copies of the proposal /
documents shall be submitted to RAC- CPAC through the fastest mode of
communication / hand delivery and the actual transit period will be loaded to the above
TAT.

E) The Key features envisaged in the proposed model are:

 Post sanction, review of appraisal and documentation by a separate body, other than by
the delegatee.
 TAT measured at each stage and triggers sent to the stakeholders to ensure proposal
sanctioned/ disbursed within the stipulated time.
 Review of Manual Rating at CPAC level.
 Common CPAC for Retail, Agri & MSME for better monitoring.
 Electronic flow of documents to/ from branch/CPAC/ RLCC/ZLCC/HLCC-GM/HLCC
ED/ CAC/ MCB
 Only Fresh and enhancement proposals taken up at RPC / CPAC, as of now. Renewal,
Restructuring, Amendment proposals will be taken up at the delegated sanctioning power
levels. This will allow CPAC to have quick turnaround in case of new customers,
especially.
 For LSR/ Valuation, maker/checker concept to be followed wherein branch is the maker
who is accepting the LSR/valuation & CPAC is verifying the same as a checker.
 Concessions/Relaxations matrix & workflow included in the proposed model to ensure
the exceptions are catered too without any delay.
 Loan account opening will be done at CPAC for all new accounts and enhancements.
 For regular review/renewal without enhancement, branches can process /renew/ review/
sanction within their delegated powers and update the limits in Loan accounts in CBS at
their end itself. .
 Performance parameters defined for Branch/ CPAC officers.
 As per the prevailing policies, the Legal Audit is required for Rs. 5 crore and above.
CPAC will coordinate for the completion of the same, wherever applicable.
 RPC at CPAC have to ensure that the assignments to, empaneled agencies, valuers &
panel advocates are allotted on rotational basis

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F) System Requirement, role of RM/SRM & FGM

 The LENDSafe vendor M/s SysArc Infomatix Pvt Ltd has submitted the Business
Requirement Document for the proposed module to be incorporated in the LENDSafe
workflow. After rounds of discussion with Sysarc on workflow and process
requirements, BRD (Business Requirement Document) has been finalized for product
(CPAC) development

 The vendor has been advised that the deadlines for the CPAC Model to Go Live for
major schemes of Retail, Agri and MSME immediately.

 The requirement of providing High Speed Scanners at all Branches /CPAC/RO/ZO

has been assessed and DIT is required to procure these High speed scanners at the
earliest. The specifications for the Scanners have been shared with DIT. The RFP
process has been initiated by DIT.

 It is informed by DIT that the Bandwidth requirements shall be largely met as

majority branches are with 2 MBPS link.

 SRMs / RMs to ensure the following:

i. Marketing all the loan products aggressively to canvass quality
advances.
ii. Ensure minimum TAT within the prescribed limit as per the time lines,
in Sanction of proposals by branches, submission of proposal to CPAC
and completion of the required verification by CPAC.
iii. Review the Credit Sanctions of Branches and performance of CPAC &
TAT on regular basis at least once in a fortnight by convening
structured meeting. RM/SRM should ensure that all branches canvass
quality proposals to be sanctioned at their level and also at higher
levels. The minutes of the structured meeting to be forwarded to all
concerned for strict compliance. Take necessary measures for
improvement of performance, wherever required.
iv. RM to ensure that no branch is making reckless financing by taking
inputs from CPAC.
v. Ensure that all empanelled valuers / advocates are listed in LLMS
module and assignment is given only to such listed valuers / advocates.
vi. Ensure that Panel Valuers & Advocates are submitting quality reports
in the format as prescribed by the Bank, the assignments are allotted to
all empanelled valuers / advocates on rotational basis and also to
ensure that none of the valuers/ advocates are having not more than 2
proposals pending at any point of time. After obtaining the feedback
from branches / CPAC, review the performance of panel advocates
and valuers and take necessary corrective measures.

 FGMs to review the credit sanctions / disbursements and also TAT achieved by all
ROs under their control on monthly basis and to take necessary measures for
improvement of proposals wherever required.

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 G. Release of enhanced delegated lending powers for individuals and committees

During the review of Loan Policy 2021-22, the delegated lending powers of individuals
(from Scale III & Scale IV) and committees upto HLCC GM (including that of newly
constituted BLCC) has been enhanced with a condition that, the enhanced delegated
lending powers will be effective only after establishment of CPAC.

CPAC with the above structure and details has been launched on 15/05/2021.
Accordingly we have released the enhanced delegated lending powers of individual and
committee as given in Loan Policy 2021-22.

H. Constitution of Credit Approval Committee at CPAC & delegating the lending

powers

Lending powers is proposed to be delegatged to RPC at CPAC under committee approach

with the following details:-

Constitution of Credit Approval Committee at RPC at CPAC

The Credit Approval committee at RPC / CPAC will be as follows:-

Total members- Minimum 4
Chief Manager – Chairman
SMs (Scale III) / Managers (Scale II) (Retail / AGri / MSME) – Members
Any other officer posted in RPC may be nominated as member of the committee as per
exigencies. Committee will be constituted by CM, RPC.
A Scale II officer shall be designated as the coordinator of the committee.
Quorum: Any three including the Chairman
(The decision should be unanimous)

I. Delegated Lending powers of the Credit Approval Committee at RPC at CPAC

The overall lending powers will be ₹ 4 crores for proposals under the segments Agriculture,
MSME & Corporate Credit. For proposals under Retail Segment, scheme wise sanctioning
powers will be delegated to RPC at CPAC by putting up Board Note by the Retail &
Consumer Lending Department.

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 ANNEXURE I

PROPOSED CREDIT PROCESS FLOW

FOR CREDIT PROCESSING AND APPR0VAL CENTRES (CPAC)

SCENARIO-II Proposal within Branch powers

RLCC/ ZLCC/HLCC Scale I / II / III / IV

• LEAD GENERATION
• LOAN APPLICATION CPAC
• KYC VERIFICATION
• BORROWER IDENTIFICATION
• DUE DILIGENCE & EXTERNAL AGENCY
REPORT • APPRAISAL / SANCTION
• INSPECTION REPORT REVIEW AND ITS APPROVAL
(Residence/Unit / Securities) • DOCUMENTATION REVIEW &
• LSR REPORT CONVEY APPROVAL
• VALUATION REPORTS • ACCOUNT OPENING
• PROCESS NOTE
• SANCTION OF PROPOSALS
• COMPLIANCE OF SANCTION TERMS &
CONDITIONS
• DOCUMENTATION
• SECURITY CREATION

 DISBURSEMENT

BRANCH
BRANCH

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 SCENARIO-II
RLCC/ ZLCC/HLCC Proposal within CPAC POWERS

PHASE I
•
•
LEAD GENERATION
LOAN APPLICATION
CPAC
• KYC VERIFICATION
• BORROWER IDENTIFICATION PHASE I
• DUE DILIGENCE & EXTERNAL • APPRAISAL / SANCTION
AGENCY REPORT REVIEW AND ITS APPROVAL
• INSPECTION REPORT PHASE II
(Residence/Unit / Securities) • DOCUMENTATION REVIEW &
• LSR REPORT CONVEY APPROVAL
• VALUATION REPORTS • ACCOUNT OPENING
• PROCESS NOTE •
PHASE II

• COMPLIANCE OF SANCTION TERMS

& CONDITIONS
• DOCUMENTATION
• SECURITY CREATION
•

 DISBURSEMENT

BRANCH

BRANCH

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 SCENARIO-III Proposal within Branch powers
RLCC/ ZLCC/HLCC Scale V/Scale VI (BLCC)

• LEAD GENERATION
•
•
LOAN APPLICATION
KYC VERIFICATION CPAC
• BORROWER IDENTIFICATION
• DUE DILIGENCE & EXTERNAL AGENCY
REPORT
• INSPECTION • DOCUMENTATION REVIEW &
(Primary /Collateral/unit) CONVEY APPROVAL
• LSR/VALUATION • ACCOUNT OPENING
• PROCESSING
• SANCTION BT BRANCH LEVEL
COMMITTEE
• COMPLIANCE OF SANCTION TERMS
& CONDITIONS
• DOCUMENTATION & SECURITY
CREATION

 DISBURSEMENT
BRANCH

BRANCH

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 SCENARIO-IV: PROPOSALS WITHIN RLCC/ ZLCC/HLCC / CAC/
MCB POWER

• LEAD GENERATION
• LOAN APPLICATION
• BORROWER IDENTIFICATION PHASE I
• KYC VERIFICATION • APPRAISAL /RECOMMENDATIONS
• DUE DILIGENCE REPORT & AND FORWARDING TO THE
EXTERNAL AGENCY REPORTS SANCTIONING AUTHORITY FOR
• INSPECTION APPROVAL
(Primary /Collateral/unit)
• LSR/VALUATION
• PROCESSING

RLCC/
ZLCC/HLCC/CAC/MCB
BRANCH

SCENARIO-IV: contd.

RLCC/
ZLCC/HLCC/CAC/MCB
CPAC

PHASE II
• DOCUMENTATION REVIEW
• SANCTION COMPLIANCE APPROVAL CONVEY
• DOCUMENTATION & SECURITY • ACCOUNT OPENING
CREATION

BRANCH

DISBURSEMENT

13 BRANCH
Annexure II

Documents to be forwarded by Branches to RPC at CPAC for verification of

sanction / Processing / Appraisal (To be made available online only; however till
providing the high speed scanners, branches may submit the hard copies through the fast
mode of communication)
i. Application Form along with Project Report
ii. All KYC documents of borrowers and guarantors (PAN, Aadhaar, Driving
Licence, Voter Identity Card, any other valid documents for Proof of Identity &
Proof of Address. Wherever applicable, it also include partnership deed, AoA,
MoA, Certificate of Incorporation, Certification of Registration with the
respective authorities, Byelaws, Trust Deed, LEI, DIN etc)
iii. Pre sanction Inspection Report of the Residence, Office, Unit, Immovable
properties offered as security. (Copy of photo taken during the course of
inspection preferably with the owner of the property is to be attached). The
inspecting officer should enquire the value of properties offered as security from
local property dealers and general online web sites such as www.99acres.com,
www.magicbricks.com, (wherever available) etc and mention the same in the
inspection report along with the name and contact details of the person to whom
the enquiry is made and the screen shot of the web sites.
iv. Legal Scrutiny Reports with copy of title deeds and other related documents,
including certified copy of title deeds with verification report of lawyer with the
original submitted by the parties
v. Valuation Reports with photos of properties / securities
vi. All documents prescribed in SOP of Due diligence
vii. In case of loans above ₹ 10 lacs the Due Diligence report from the external
agency also to be included
viii. Credit Information Reports (extracted from CIBIL, Highmark, Experian) of
borrowers, guarantors
ix. Financial Report along with Declaration of Assets & Liabilities of all borrowers
& guarantors
x. Income Tax Return
xi. Wealth Tax Return
xii. GST return
xiii. Statement of bank accounts of the current year and last completed year/s
xiv. Report from existing Banker, if applicable
xv. Market Information Report / Confidential Report, with the name and contact
number of the persons whom contacted
xvi. Report on interview made with promoters
xvii. Process note in the prescribed format / Executive Brief
xviii. Sanction advise ( in case of loans sanctioned by the branch)
(Some of the above documents are not applicable to all the proposals and such
documents are to be submitted wherever applicable.)

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 Documents to be forwarded to RAC at CPAC related to Post Sanction / pre-release
activities:-
i. Copy of sanction letter duly accepted by the borrowers and guarantors
ii. Copy of all documents executed
iii. Copy of recital on property mortgaged
iv. Copy of Memorandum of Registration filed with Registrar or Assurances
v. Copy of CERSAI registration with Security ID and Asset ID
vi. Proof of recovery (details of account from where recovered and date of recovery)
of all service charges other than that recovered automatically by system (such as
CIBIL charges, CERSAI charges, etc )
vii. Copy of performa invoices of machinery / articles to be purchased
viii. Proof of recovery of all service charges (copy of statement of account from which
the same is debited)

Note: The above list is not exhaustive buy only illustrative and any other documents
may also to be taken as per the requirement of the proposal.

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