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Share COMMUNICATION PROCEDURES 2020
Share COMMUNICATION PROCEDURES 2020
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COMMUNICATION AND RADIOTELEPHONY
1.0 DEFINITIONS
When the following terms are used in these notes they have the meaning
prescribed here under
SERVICES
Aeronautical mobile service( AMS): A mobile service between aeronautical
stations and aircraft stations in which survival craft stations may participate;
Emergency positions indicating radio beacon stations may also participate in this
service on designated distress and emergency frequencies
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International telecommunications service: A telecommunications service
between offices or stations of different states, or between mobile stations which
are not in the same state or are subject to different states
AFTN origin station: An AFTN station to which messages and/digital data are
accepted for transmission over the AFTN
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AFTN station: A station forming part of the aeronautical fixed telecommunication
network (AFTN) and operating as such under the authority or control of a state
Aircraft station: A mobile station in the aeronautical mobile service; other than a
survival craft station located onboard an aircraft
Regular station: A station selected from those forming an en-route air ground
radiotelephony network to communicate with or to intercept communications from
aircraft in normal conditions
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Tributary station: An aeronautical fixed station that may receive or transmit
messages and/or digital data but which does not relay messages except for the
purpose of serving similar stations connected through it to a communication centre
COMMUNICATION METHODS
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Ground - to air communication: One way communication from stations or
locations on the surface of the earth to aircraft
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DIRECTION FINDING
Homing: The procedure of using the direction finding equipment of one radio
station with the emissions of another radio station, where at least one of the
stations is mobile and whereby the mobile station proceeds continuously towards
the other station
Radio bearing: The angle between the apparent direction of a definite source of
emission of electromagnetic waves and a reference direction, as determined at a
radio direction finding station. A true radio bearing is one for which the reference is
that of true North. A magnetic radio bearing is one for which the reference
direction is that of magnetic North
AGENCIES
Aeronautical telecommunications agency: An agency responsible for
operating a station or stations in the aeronautical telecommunications service
FREQUENCIES
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Controller-pilot data link communication (CPDLC): A means of
communication between controller and pilot using data link for ATC
communications
Current data authority: The designated ground system through which CPDLC
dialogue between the pilot and a controller currently responsible for the flight is
permitted to take place
Next data authority: The ground system so designated by the current data
authority through which an onward transfer of communication and control can take
place.
MISCELLANEOUS
Aeronautical fixed circuit: A circuit forming part of the aeronautical fixed service
(AFS)
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ATS direct speech circuit: An aeronautical fixed service (AFS) telephone circuit,
for direct exchange of information between air traffic services (ATS) unit
Note:
• When a pressure type altimeter is set to a QNH altimeter setting it will
indicate altitude.
• When set to QFE it will indicate height above the QFE reference datum
• When set to a pressure 1 013.2 hPa may be used to indicate flight level
Location indicator: A four letter code group formulated in accordance with rules
prescribed by ICAO and assigned to the location of an aeronautical fixed station.
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Meteorological operational telecommunication network: An integrated
system of meteorological operational channels as part of the aeronautical fixed
service, for the exchange of aeronautical meteorological information between the
aeronautical fixed stations within the network
1.2 ABREVIATIONS
The abbreviations listed below are normally spoken using constituent letters
rather than the spelling alphabet .Those that have an asterisk are normally
spoken as complete words
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ADF - Automatic Direction Finder
AGL - Above Ground Level
AIP - Aeronautical Information Publication
AIS - Aeronautical Information Service
AMSL - Above Mean Sea Level
ATC - Air Traffic Control
ATD - Actual Departure Time
ATIS - Automatic Terminal Information Service
ATS - Air Traffic Services
DME - Distance Measuring Equipment
EET - Estimated Elapsed Time
ETA - Estimated Time of Arrival
ETD - Estimated Time of Departure
H24 - Continuous day and night service
HF - High frequency
HJ - Sunrise to sunset
HN - Sunset to sunrise
HS - Service available during hours of scheduled operation
HX - No specific hours
IFR - Instrument Flight Rules
ILS - Instrument Landing System
INFO - Information
NDB - Non Directional Beacon
PAPI - Precision Approach Path Indicator
QFE - Atmospheric pressure at aerodrome elevation
QNH - Altimeter sub setting scale to obtain elevation when on the ground
RVR - Runway Visual Range
SIGMET - Information concerning en route weather which may affect
safety
TAF - Aerodrome Forecast
UTC - Co-ordinated universal time
VASIS - Visual Approach Slope Indicator system
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VFR - Visual Flight Rules
VHF - Very High Frequency
VIP - Very Important Person
VVIP - Very Very Important person
U/S - Unserviceable
ASAP – As soon as possible
WEF - With effect from
WX - Weather
CNL - Cancel
DIV - Diversion
MVT - Movement
COM – Communication
VIZ -Visibility
ALT - Altitude
OPS - Operations
1.5 When a call has been made to an aeronautical station, a period of at least 10
seconds should elapse before a second call is made by other station.. This
duration is necessary so as to give the called station time to respond to the
first transmission
The language normally used by the station on the ground may not necessarily
be the language of the state in which the state is located. When an aircraft
station and the station on the ground cannot use a common language,
arrangements should be made between the competent authority of the state
and the aircraft operating agency concerned for the provision of a competent
interpreter by the operator. When provided, such interpreters shall be
permitted to have access to and use of radiotelephony channels under the
supervision of the duty controller.
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1.7.1 Aeronautical mobile service (AMS):
A mobile service between aeronautical stations and aircraft stations in which
survival craft stations may participate; Emergency positions indicating radio
beacon stations may also participate in this service on designated distress
and emergency frequencies
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QUJ - Aircrafts true bearing to the station
QNH - Altimeter sub setting to obtain altitude above mean sea level
QFE - Atmospheric pressure at aerodrome elevation
-
(d) Flight Safety messages -
These are messages that comprise of the following
Movement control messages i.e. delay, arrival and departure
Co-ordination messages i.e. estimates, current flight plans etc.
Messages originated by an aircraft operating agency which are
of immediate concern to aircraft in flight or preparing to depart
Metrological messages restricted to significant meteorological
information (SIGMET), special air-reps, AIRMET messages,
Volcanic ash, tropical cyclones, advisory information and
amended forecasts
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• Pre- flight arrangements and operational services for non-
scheduled aircraft
• Messages originated by aircraft operating agency reporting an
aircraft arrival or departure
• Parts and materials urgently required for repair and operation
of aircraft
The procedures and phraseology in this instruction have been laid down with
the objective of ensuring uniformity in Radio Telephony (R/T)
communication with persons of diverse nationalities and languages. Air
Traffic Controllers
(ATCOs) and other communicators’ in the aviation industry will however note
that in the course of their duties, it will often be necessary to extend or
modify the phraseology but should take care not to confuse or prejudice
basic meanings or intentions
• Proper techniques
• Phonetic sounds for letter and numbers
• Correct time format
• Correct use of standard words and phrases
• Proper use of call signs
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The following transmitting techniques will assist in ensuring that transmitted
speech is clear and satisfactorily received.
(c) Use normal conversational tone, and speak clearly and distinctly
(d) Maintain an even rate of speech not exceeding 100 words per minute.
When it is known that elements of the message will be written down by
the message recipient, speak at a slightly slower rate.
(f) A slight pause before and after numbers will assist in making them easier
to understand
(g) Avoid using hesitation sounds such as “er” (plan your communication in
advance
(i) Depress the transmit switch fully before speaking and do not release it
until the message is completed to avoid clipping. This will ensure that the
entire message is transmitted.
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(j) The transmission of long messages should be interrupted momentarily
from time to time to allow the transmitting operator to confirm that the
frequency in use is clear and if necessary to permit the receiving operator
to request repetition of parts not received.
The ICAO word spelling alphabet given below should be used always to
expedite communication. Their use however should be dispensed with if
there is no risk of this affecting correct reception and intelligibility of the
message.
A ALPHA AL PHA
B BRAVO BRAH VOH
C CHARLIE CHAR LEE
D DELTA DELL TAH
E ECHO ECK OH
F FOXTROT FOKS TROT
G GOLF GOLF
H HOTEL HOH TELL
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I INDIA IN DEE AH
J JULIETT JEW LEE ETT
K KILO KEY LOH
L LIMA LEE MAH
M MIKE MIKE
N NOVEMBER NO VEM BER
O OSCAR OSS CAH
P PAPA PAH PAH
Q QUEBEC KEH BECK
R ROMEO ROW ME OH
S SIERRA SEE AIRRAH
T TANGO TANG GO
U UNIFORM YOU NEE FORM
V VICTOR VIK TAH
W WHISKEY WISS KEY
X XRAY ECKS RAY
Y YANKEE YANG KEY
Z ZULU ZOO LOO
1 WUN
2 TOO
3 TREE
4 FOW-er
5. FIFE
6. SIX
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7. SEV-en
8. AIT
9. NIN-er
0 ZE-RO
All numbers, except those which are whole thousands, shall be spoken by
pronouncing each figure separately. Combinations of thousand and whole hundreds
shall be transmitted by pronouncing each digit in the number of thousands followed
by the word THOUSAND followed by the number of hundreds followed by the word
HUNDRED
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3200 THREE TWO ZERO ZERO TREE TOO ZERO ZERO
200 degrees 70 Wind two zero zero degrees seven zero knots
knots.
160 degrees 18 Wind one six zero degrees one eight knots
knots gusting gusting three zero knots
30 knots
Transponder codes
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27 Runway two seven
30 Runway three zero
Altimeter setting
Altitude
800 Eight hundred
3400 Three thousand four hundred
12000 One two thousand
Cloud Height
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Visibility
1 000 Visibility one thousand
700 Visibility seven hundred
Runway Visual
Range
UTC and the 24 hour clock will be used at all times. When transmitting a
time value, normally only the minutes of the hour are required. Each figure
is pronounced separately. However, if there is any possibility of confusion,
the four figure group will be transmitted.
,
Examples
0920 TOO ZE-RO or ZE-RO NIN-er TOO ZE-RO
1643 FOW-er TREE or WUN SIX FOW-er TREE
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The following words and phraseologies shall be used in radiotelephony
communication as appropriate and shall have the meaning given below
Word/Phrase Meaning
AFFIRM Yes
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etc
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message back to me exactly as received
(b) As information
Since communication is difficult, every
word or group of words in this message
will be send twice
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Direction Finding Station HOMER
Flight Information Service INFORMATION
Apron Control APRON
Company Dispatch DISPATCH
Aeronautical Station RADIO
Type Example
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Operating agency, followed by the flight
Identification AIR CANADA 725
2. 7.3 After satisfactory communication has been established, and provided that no
confusion is likely to occur, aircraft call signs specified above may be abbreviated
as follows:
Type Example
2. 7.3.1 When the call sign is made up of the RTF designator of the aircraft
operating agency followed d by the flight identification, e.g. Kenya 725, no
abbreviation is permitted. It is transmitted as Kenya seven two five.
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2. 7.3.2 An aircraft shall not change its call sign type during fight unless it is
instructed to do so by the controlling unit. Where there is a likelihood of
confusion because of similar call signs, an aircraft may be instructed by an
air traffic services unit to change the type of its call sign temporarily.
2.7.3.3 Aircraft in the heavy wake turbulence category shall include the word
“HEAVY” immediately after the aircraft call sign in the initial call to
aerodrome control prior to departure, or to approach control prior to
departure or arrival.
2.7.3.4 Air Traffic Controllers are warned that similarity of same aircraft call signs
may cause confusion on R/T channels. ATCOs are permitted to require
aircraft to modify their normal call signs if two aircraft on the same
frequency at the same time have similar call signs e.g.
(a) the same abridged call sign (5EN for both 5Y-BEN and 5Y-DEN) can be
remedied by requiring both aircraft to use their full call sign.
The initial call made to establish Radiotelephony contact should take the
following form:
Full call sign of the station being called followed by the full call sign of the
calling station
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Example
Nairobi tower this is Kenya 123
Kenya 123, Nairobi Tower
Example: Kenya 123 is not transmitted as Kilo Echo etc. and Airbus 310 is
not transmitted as Alpha India etc.
Once two - way contact with an aircraft has been established ATCOs are
permitted to shorten the procedure providing no mistaken identity or
confusion is likely to arise
(i) It can be assumed that the aircraft is listening out and the ATCOs can
transmit messages without waiting for a reply from the aircraft
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(ii) Continuous two way conversation with the aircraft may be held without
further identification until the end of the conversation
Example: An aircraft station (Kenya 212) is testing its radio using the
frequency of an aeronautical station (Nairobi Tower 118.7)
1. Unreadable
2. Readable now and then
3. Readable but with difficulty
4. Readable
5. Perfectly readable
Phrase Meaning
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SAY AGAIN Repeat entire message
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(a) Distress : a condition of being threatened by serious and/or
eminent danger and of requiring immediate assistance
4.2 The word “MAYDAY” spoken at the start of transmission identifies a distress
message and the words “PANPAN” spoken at the start identifies an urgency
message. The words MAYDAY or PANPAN as appropriate should preferably be
spoken three times at the start of the initial distress or urgency call.
Distress messages have priority over all other transmissions and urgency
messages have priority over all transmissions except distress messages
4.4 A distress or urgency call should normally be made on the frequency in use at
the time. The communication should be continued on this frequency until it is
considered that better assistance can be provided by changing to another
frequency. The frequency 121.5 MHz has been designated the International
aeronautical emergency frequency although not all aeronautical stations
maintain a continuous watch on the frequency. This provision does not however
prevent the use of another frequency in an emergency situation.
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If the ground station called by the aircraft in distress or urgency does not reply,
then any other ground station or aircraft shall reply and give whatever
assistance possible. A station replying or originating a reply to an aircraft in
distress or urgency should provide such advice, information and
instructions as is necessary to assist the pilot.
Note:
The provisions listed above do not stop an aircraft from using all means at its
disposal to attract attention and making its condition known. It is expected that any
station hearing a distress call will offer any assistance needed
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4.6 Action by the station addressed by aircraft in distress or the first
station acknowledging the distress message
The station addressed by aircraft in distress or the first station acknowledging the
distress message shall
i. Immediately acknowledge the distress message.
ii. Take control of the communications or specifically and clearly transfer that
responsibility, advising the aircraft if the transfer is made.
iii. Take immediate action to ensure that all necessary information is made
available as soon as possible to;
• The ATS unit concerned
• The aircraft operating agency concerned, or its representative, in
accordance with the established arrangements.
• Warn other stations, as appropriate, in order to prevent the
transfer of traffic to the frequency of the distress communication.
The instructions “to all stations” or to one station only, shall use STOP
TRANSMITTING followed by the radiotelephony distress signal MAYDAY
3.1 When an aircraft station fails to establish contact with the aeronautical station
on the designated frequency, it shall:
i. Attempt to establish contact on another frequency appropriate to the
route
ii. If this attempt fails, the aircraft shall attempt to establish
communication with other aircraft or other aeronautical stations on
frequencies appropriate to the route.
iii. If operating within a network, monitor the appropriate VHF frequency
for call from nearby aircraft.
iv. If attempts outlined above fails, the aircraft shall transmit its
message twice on the designated frequency (ies) preceded by the
phrase
“TRANSMITTING BLIND” and if necessary include the addresses
(s) for which the message is intended.
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FAILURE”
The aircraft station shall transmit the indented message, following this by a
complete repetition. During this procedure the aircraft shall also advice the
time of its next indented transmission
3.3 When an aeronautical station has been unable to establish contact with an
aircraft after calls on the frequencies on which the aircraft is believed to be
listening, it shall;
If the above attempts fail, the aeronautical station should transmit the
messages addressed to that particular aircraft, other than messages
containing air traffic control clearances, by blind transmission on the
frequency (ies ) on which the aircraft is believed to be listening.
Note;
Blind transmission of air traffic control clearances shall not be made to an
aircraft, except at the specific request of the originator
The air-ground control radio station shall notify the appropriate air traffic
service unit and the aircraft operating agency, as soon as possible, of any
failure in air - ground communication.
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5.0 AERONAUTICAL FIXED SERVICE (AFS)
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5.3 The meteorological operations circuits, networks and broadcast systems
form a meteorological operational telecommunications network. This
network is an integrated system of meteorological operational channels, as
part of the aeronautical fixed service (AFS)
5.4 The Air Traffic Service (ATS) message handling service (ATSMHS) allows
ATS messages to be exchanged between users over the aeronautical
Telecommunications Network (ATN) and internet communication service (ICS)
5.6 The inter Centre Communication (ICC) is used to exchange Air Traffic
Service (ATS) messages between air traffic service units over the
Aeronautical Telecommunications Network (ATN). The service (I.C.C.)
enables exchange of information in support of the following operational
services.
Flight notification
Flight co-ordination
Transfer of control and communication
Flight planning
Airspace management
Air Traffic flow management
5.7 The first of the applications developed for the I.C.C. is the ATS Inter-facility
Data Communication (A.I.D.C.) which exchanges information between Air
Traffic units. It supports critical ATC functions such as notification of flights
approaching a flight information region (IFR) and transfer of control and
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communication authority. AIDC is purely an ATC application which supports
the following operational services like
5.8 The AFTN text message shall be drafted in plain language or in abbreviations
and codes to reduce the length of the text. Words and phrases which are not
essential, such as expressions of politeness shall not be used.
Letters: ABCDEFGHIJKLMNOPQRSTUVWXYZ
Figures: 1234567890
Other signs:
- hyphen
? Question mark
: Colon
( Open bracket
) closed bracket
. Full stop, period or decimal point
, coma
‘ Apostrophe
= double hyphen/equal sign
/ Oblique
+ Plus sign
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fixed service for the exchange of messages and/ or digital data between
aeronautical fixed stations having the same or compatible communications
characteristics
Distress messages
Urgency messages
Flight safety messages
Meteorological messages
Flight regulatory messages
Aeronautical Information Service messages
Aeronautical Administrative messages
Service messages
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Medical transport signal (PANPAN)
5.2.4
Flight Safety messages -
These are messages that comprise of the following
Movement control messages i.e. delay, arrival and departure
Co-ordination messages i.e. estimates, current flight plans etc.
Messages originated by an aircraft operating agency which are
of immediate concern to aircraft in flight or preparing to depart
Metrological messages restricted to significant meteorological
information (SIGMET), special air-reps, AIRMET messages,
Volcanic ash, tropical cyclones, advisory information and
amended forecasts
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• Changes in aircraft operating schedule
• Messages concerning aircraft servicing
• Messages concerning changes in requirements for passenger,
crew, and cargo occasioned by changes in normal operating
schedules
• Messages concerning non-route landings
• Pre- flight arrangements and operational services for non-
scheduled aircraft
• Messages originated by aircraft operating agency reporting an
aircraft arrival or departure
• Parts and materials urgently required for repair and operation
of aircraft
Messages requesting information shall take the same priority indicator as the
category of message being requested except where a higher priority is
warranted for flight safety
Heading
Address
Origin
Text
Ending
The order of priority for the transmission of messages in the aeronautical fixed
telecommunications network shall be as follows
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Transmission Priority Priority
Indicator
1 SS
2 DD FF
3 GG KK
a) Distress messages SS
b) Urgency messages DD
d) Meteorological messages GG
e) Flight regulatory messages GG
f) Aeronautical Information Service messages GG
5.3.2 Heading
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(b) Transmission identification comprising of
The three digit channel sequence number is selected and allocated from
0001 with a new number starting daily at 0000 hours.
NOTE
Example 1
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agency which appears in the beginning of the message
text and whose offices location is served at Moi airport
Mombasa HKMO
5.3.4 Origin
(a) The four letter location indicator of the place at which the message is
originated
Example 2
Address : GG HTDAYYYX
Origin : 200930 EGLLYYYX
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Text : KQ FLT 123 CANCELLED
Example 3
Message addressed to aircraft with registration 5Y-CAD via aeronautical
station HKMO Mombasa from the area control centre at HKNW (Wilson
Airport)
Address : FF HKMOZZZX
Origin : 121630 HKNWXGZX
Text : 5Y-CAD CLEARED 5000FT
5.3.5 Text
The text shall be entered as appropriate and shall not exceed 1800 character
5.3.6 Ending
The ending of the message consist of the letter N appearing 4 times NNNN
Example 4
Heading : ZCZC LPG 039
Address : GG HECAKQAN FLLSBAWC
Origin : 272215 EGLLBAWW
Text : As appropriate
Ending : NNNN
6.0 SITA
The eleven airlines came together because it had become difficult to pass urgent
information between them since the airline industry had advanced very rapidly. The
telephone, the Fax and even the AFTN network were too slow to serve the industry
that was acquiring new, fast and efficient aircraft. To operate an airline profitably
and economically required efficient communication and good networking. When
SITA was therefore established the member airlines were able to pass information
among them in an efficient manner thereby increasing their profitability
Today SITA is mainly used by airlines but due to its efficiency, airport authorities,
aviation organizations, passenger and cargo handlers, tour operators are
increasingly using it.
SITA is today the largest airline telecommunication company in the world serving
over 550 airlines from over 299 countries. The company accounts for over 90% of
the world’s airline business.
The network
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Appendix
i. Examples of airports four and three letter codes used in AFTN and
SITA messages
ii. Examples of the three and two letter codes for airlines
iii. Three letter suffix codes for AFTN addresses
iv. Identifiers and Abbreviations used in SITA message formats
(i) Examples of airports four and three letter codes used in AFTN and
SITA messages
(ii) Examples of the three and two letter codes for airlines
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(iv) Identifiers and Abbreviations used in SITA message formats
AD - Departure identifier
EA - Estimated arrival time
DL - Delay
ETA - Estimated time of arrival
PAX - Passengers
SI - Supplementary information
NI - Next information
AA - Arrival
ED - Estimated departure time
RR - Return to ramp
FR - Forced return
EB - Estimated blocks
DIV - Diversion
DR - Delay reason
ETD - Estimated time of departure
EO - Estimated takeoff time
EB - Estimated block time
By
Patrick Musembi
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