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  • Caterpillar: Service Report

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    This service report document contains information about work done on equipment. It includes fields for the dealer code, work order number, customer name, equipment model and serial number, hours/miles, part numbers and descriptions, labor codes and hours, and sections for the customer's complaint, cause of failure, resultant damage, and repair steps. The purpose is to document service work completed on equipment.

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    01084391.pdf

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    This service report document contains information about work done on equipment. It includes fields for the dealer code, work order number, customer name, equipment model and serial number, hours/miles, part numbers and descriptions, labor codes and hours, and sections for the customer's complaint, cause of failure, resultant damage, and repair steps. The purpose is to document service work completed on equipment.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    41 views1 page

    Caterpillar: Service Report

    Uploaded by

    UGI
    This service report document contains information about work done on equipment. It includes fields for the dealer code, work order number, customer name, equipment model and serial number, hours/miles, part numbers and descriptions, labor codes and hours, and sections for the customer's complaint, cause of failure, resultant damage, and repair steps. The purpose is to document service work completed on equipment.

    Copyright:

    © All Rights Reserved
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    of 1

    ROUTlNG

    CATERPILLAR SERVICE REPORT


    01-084391-11 (3900)

    DEALER STORE NO WORK SEG CUSTOMER


    CODE ORDER NAME

    DATE
    / / EMPLOYEE
    IDENTIFICATION
    ✓ IF
    EQUIPMENT
    LOCATION

    CATERPILLAR SERIAL NON-CAT INSTRUCTIONS,


    MODEL NO.

    HOURS MILES KILOMETERS

    ✓ IF MADE ✓ IF
    PART NUMBER ✓ IF DESC: GROUP NUMBER ✓ IF
    PART NAME QTY. GROUP NAME PRODUCT DURABILITY DESCRIPTIVE COMMENTS
    RESPONSIBLE NON-CAT CODE CONTAINING PART NON-CAT
    INOPERABLE ISSUE

    A- Structural C - Leaks E - System Malfunction G - General Repair K - Serviceability x - OPERATION


    DESCRIPTION CODES·- B - Surface 0- Factory Assembly F - Factory Shipping H - Adjustment N - Abuse COMPLAINT

    RELATED SERIAL NUMBERS COMPONENT ARRANGEMENT LABOR MAN


    TEST/SERIAL NUMBERS CODE DESCRIPTION
    HOURS
    CATERPILLAR OEM PRODUCT
    MODEL SERIAL NO. MAKE/MODEL COMPONENT. NUMBER .
    .
    VEHICLE.CONFIGURATION
    .

    DELIVERY DATE OF .
    DATE LAST LABOR

    WHAT WAS THE


    CUSTOMERS' COMPLAINT?

    ADDITIONAL COMMENTS ON
    THE CAUSE OF FAILURE?

    WHAT WAS THE


    RESULTANT DAMAGE

    HOW DID YOU


    REPAIR IT?

    CUSTOMER SERVICEMAN
    SIGNATURE SIGNATURE
    IF COPY OF THIS IS BEING SENT
    TO CATERPILLAR, COMPLETE DEALER STORE
    FOLLOWING

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