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What you need to know:

When one has invested considerable resources in building their rental units, they expect a good
return on investment once the finishing touches are done. However, when one’s property is more
frequently empty than it is occupied, there is cause to worry. What is affecting your tenants’
length of stay? 
First time landlords are more likely to run into the challenge of uneasy tenants. Being new in the
game and perhaps underestimating the value of expert advice from property managers, may
cause problems..
Ms Florence Bbale, a property manager, reveals that after experiencing such challenges,
landlords start consulting experts to know how to avoid and manage such situations, she delves
into the likely causes:
Unexplained rent hikes

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According to Bbale, sometimes landlords hike their rent because they want to recover their
money in a very short period of time not knowing that tenants consult the neighbours to see how
much they pay.
“The moment they realise that other landlords have fair prices they just move out and look for
other house which are manageable. You may find that the houses at lower cost are better than
those at high rents,’ she says.
She adds that if you are a landlord you have to make sure that you consult your neighbours and
brokers about the standard rates for rentals such as single, double rooms or bungalows to avoid
making losses arising from a vacant house.
“Sometimes the brokers hike the rent because they want to get more commission from the
landlord not knowing that it will affect the landlord in future. And this also stops clients from
occupying the houses because the rent is prohibitive,” she says     
Accessibility -far from the road
Ms Bbale says that accessibility is one of the reasons why tenants leave after a very short period
of time. While some people prefer to live far from the town centres, they would like to have a
good road network. But some people build nice houses and fail to work on the  roads.
“You have to make sure that your house are easy to access be it for pedestrians or those with
private vehicles. Having a clear route which connects to the main road is an additional
advantage. It is not wise to have a small pathway when you are expecting clients with vehicles,”
she says
She adds that failure to provide suitable access can force your tenant to move out of your rentals
because they have to find an appropriate place where they can get easy access to the market,
trading centres, main road and public centres such as hospitals and schools.
Sharing utility bills
According to Bbale, some landlords ignore the inconveniences of sharing bills yet these make
tenants uncomfortable as some end up paying for more yet they consume less.
“Some landlords do not pay attention to tenants’ discomfort when it comes to utility bills and
when disconnected they take long to reconnect, not knowing that it matters a lot.  If this persists,
tenants move out and look for another house,” she says
She adds that it is better for every unit to have an independent utility meter so that they pay for
what they have consumed instead of unfair payments.  Some tenants may have electric
appliances which consume a lot of power   while others have big families
Discomfort
Lack of basic amenities such as compound space, indoor toilet and availability of power during
daytime can cause discomfort, leading tenants to move out of your house.
“There are common facilities a landlord must put in place to attract the tenant so that they feel at
home even if they are renting but sometimes they ignore them yet they need money at the end of
the month,” says Bbale.
Finally, the character of the tenant and landlord is key. Ms Bbale adds that some tenants are short
tempered the moment you breech the contract you signed they just move out and look for another
house, for instance these could be disagreements over promised repairs or finishing.
She also notes that some landlords hang around the rentals which could also force tenants to
leave the house because they expect peace. Since they spend too much time on the premises, they
complain about everything.
ACCESS
“You have to make sure that your house are easy to access be it for pedestrians or those with
private vehicles at least to have a clear way which connects to the main road it’s an additional
advantage, It’s not wise to have a small pathway when you’re expecting clients with vehicles,” -
Florence Bbale, property manager.
Monitor. Empower Uganda.

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