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Republic of the Philippines

Laguna State Polytechnic University


Province of Laguna
ISO 9001:2015 Certified
Level I Institutionally Accredited

Name: Alfred Danielle A. Alvarez


Section: BSIT 3-SMP

Engaging Activity 1

ENGAGING ACTIVITY

Instruction: fill the following


(NOTE: Highlight your text answer with a color of blue.)

1. Elements of QMS
1. Customer focus
2. Leadership
3. People involvement
4. Process approach
5. System approach to management
6. Continual improvement
7. Factual approach to decision making
8. Mutually beneficial supplier relationships

2. The basic steps to implementing a quality management system


1. Design
2. Build
3. Deploy
4. Control
5. Measure
6. Review
7. Improve

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