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How to: Test a power supply unit
CUSTOMER SERVICE !
AUDIO ! If your system is having issues turning on, you can check if your power supply unit
(PSU) is functioning properly by performing a test.
CASES !
You will need a paper clip or a PSU jumper to perform this test.
COOLING/FANS !
IMPORTANT: Make sure that you jump the correct pins when testing your PSU.
FURNITURE ! Jumping the incorrect pins may result in injury and damages to the PSU. Use the
image below to see what pins you need to jump.
KEYBOARDS !
To test your PSU:
MICE/MOUSEPADS !
1. Shut o! your PSU.
MEMORY/STORAGE !
2. Unplug all cables from the PSU except for the main AC cable and the 24-pin
cable.
MONITORS !
3. Locate pin 16 and pin 17 on your 24-pin cable.
POWER SUPPLIES ! To "nd pin 16 and pin 17, count from the left with the clip facing up and the
pins facing toward you. They will be the 4th and 5th pins when counting from
PSUS ! left to right as shown in the photo example below.
How to: Install a CORSAIR fully modular To test your PSU with a multimeter, use the following chart and continue from the
power supply unit
SOFTWARE/ICUE !
SYSTEMS !
previous steps:
Another way to test your PSU is to use a power supply tester, like the one pictured
(others can be used, this is just the most common). To use one, follow the steps
below:
6. PG Values are usually considered normal if it falls within the range of 100ms -
500ms, but can be lower than 100ms at times. 0ms PG values would be
considered a failing PSU.
7. To test peripheral/SATA power connections, unplug the PSU from the AC power
cable and clip the switch to the o! position.
8. Plug in either a single peripheral or SATA connection and #ip the switch on the
PSU back to the on position after plugging in the AC power cable.
9. The lights on the left side of the tester should light up to indicate power
delivery.
All three lights should light up when connecting a SATA connection (+12 V,
+3.3 V, & +5 V). Only +12 V and +5 V will power on when connecting all other
peripheral cables.
10. Unplug the AC power cable when testing is complete before unplugging the
PSU cables.
If any of the voltage ranges are outside of the parameters, submit a ticket through our
site and provide photos of this to your support agent.
✓ YES ✕ NO
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