NAME: MALANA, MARK JAMES A.

Date:
SECTION: II-B BSHM

Activity #1 Front Office Teminologies

I. IDENTIFICATION. Write the front office terminologies of your choice that best describes the statement below.

Voucher 1. a written receipt or coupon issued by travel agents and airlines

indicating room type, meals, and other special services, used by the
guest in settling bills.
Transfer in 2. hotel’s limousine service from the hotel to the airport
Run of the House 3. a term used to indicate that an agreement has been made with a
group to offer its members the best available room in the hotel at a
quoted price.
Rooming list 4. list of names of the members of a group booking furnished to the hotel prior
to arrival.
Room blocking 5. assigning a room for a particular guest.
Petty Cash 6. cash float kept for the purpose of emergencies.
Late charges 7. additional expenditures incurred by the guest which has not been
posted into the system at the time of guest departure.
Bump off 8. providing guests with alternative accommodation in another hotel of
the same category
Late check-out 9. guest departs from the hotel beyond the established check-out time.
Lost & Found 10. a section where misplaced items are surrendered for retrieval.