Duplicated / Copy & Pasted Message Prohibition.

As you know, all messages must be unique and individually tailored to each client.

This has been explained in training and regularly in emails from us and forms part of your contract.

Every week, we receive a report which shows us messages that have been used more than once – in part or wholly.
ALL agents that appear on this report receive an email from us showing them the messages they have used
repeatedly over and over. This includes reactivation messages also.

If you have never received one of those emails, well done – your messages have not appeared on the report.

You must NEVER use any part of a previous message in part or in whole.

You must NEVER reuse another agent’s message in part or in whole either.

Going forward, ALL agents who appear on this report, as we have said, will be emailed with the details. The
messages that have been used more than once will be logged and REMOVED FROM THAT MONTHS EARNINGS. No
Exceptions.

When writing your message to the client, use his name or pet name and alternate your opening statement.

Below are some examples of Duplicated / Copy & Pasted Messages.

Hi Babes. What is going on with you? Hope you are good and I hope you are alright, you haven’t replied to my last
message.

Hi Babes. What is going on with you? Hope you are good and I hope you are alright, why have I not heard from
you?

Hi Babes. What is going on with you? Hope you are good and I hope you are alright, it’s been a few days, why have
I not heard from you?

In these examples, the agent has reused part of their message over and over and only changed the last few words.
This is still classed as copy and pasting / duplicated messages and will be removed from that agent’s payment.

The message should have been re-written in full and NEVER reused. The messages could have contained the client
name or a different pet name to provide variety and originality. They could have rephrased ‘’hope you are good’’ to
something akin to ‘’I hope all is well with you’’ etc…

EVERY message MUST be different. EVERY message must be UNIQUE.

All agents that freelance for Cloudworkers confirmed beforehand to have a high level of written English prior to
being hired. Saying ‘’I’ve run out of ideas’’ is not acceptable either. Or, ‘It was busy and I was trying to get as many
messages out as possible’’ – again, NOT ACCEPTABLE. Or, ‘’I didn’t know’’ – NOT ACCEPTABLE.

All agents who appear on this report again after being emailed by us and shown their errors, will have their contracts
cancelled.

This is a very serious matter and not to be taken lightly. Cloudworkers ask you to provide a high standard at all
times – that same high standard you showed in your training / assessing, constantly and consistently.

The only factor that is acceptable are messages that are well written, uniquely written, are individually tailored and
show imagination.

Thank you for understanding and if you have any questions, need further clarification, please email me.

Name- Eugene Maloba Amiani

DATE- 13th March 2023

SIGNATURE- EMA