Frontiers Dx100

DX-100 Service manual
PRODUCT DESCRIPTION
Provides a general overview and specifications of the product.
Service Manual OPERATING PRINCIPLES

Describes the theory of operations of the product.
TROUBLE SHOOTING
Describes how to troubleshoot the product.
DISASSEMBLY & ASSEMBLY

Describes how to disassemble and assemble the product.

ADJUSTMENT
Describes how to adjust the product.
MAINTENANCE
Describes the lubrication, cleaning, and other maintenance procedures.
APPENDIX
Provides the additional information for reference: service part list, block diagram, etc.
Rev. J SEIJ13002
General Information
 All rights reserved. No part of this manual may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, without prior written permission of the company.
 The contents of this manual are subject to change without notice.

 All effort have been made to ensure the accuracy of the contents of this manual. However, should any errors be detected, the company would greatly appreciate being informed of them.
 The above not withstanding the company can assume no responsibility for any errors in this manual or the consequences thereof.
Product names used herein are for identification purpose only and may be trademarks or registered trademarks of their respective owners.
The company disclaims any and all rights in those marks.
Symbols Used in this Manual For Safety Use
Various symbols are used throughout this manual either to provide additional information on a Precautions for the safe use of the machine are described below. Make sure to read and
specific topic or to warn of possible danger present during a procedure or an action. Before using understand them before using.
the machine, make sure to understand the meanings of these symbols.
 Precautions on installation
Type Symbol Descriptions Do not block the ventilation hole of the machine.
W A R N IN G
Otherwise, the internal temperature rises and a fire may result.
WARNING Indicates an operating or maintenance procedure,
W A R N IN G Never cover the machine with a cloth nor install it at a poorly
practice or condition that, if not strictly observed,
ventilated place.
could result in injury or loss of life.
When installing the machine, ensure the prescribed
installation space. (See "6.2 Inspection" (P. 280).)
CAUTION Indicates an operating or maintenance procedure, Avoid installing the machine in a location where there is a
C A U T IO N C A U T IO N
practice, or condition that, if not strictly observed, lot of oil smoke or dust, the machine can easily get wet, or
could result in damage to, or destruction of, the humidity is very high.
equipment. Otherwise, a fire or electric shock may result.
Do not move the machine alone since it is very heavy.

PROHIBITION Indicates a prohibition on the use of the product. Three or more people are required to pack or move the
machine.
Lift the machine in a natural posture.

C A U T IO N
INSTRUCTION Indicates an instruction that you must follow when
using the product.
Lift the machine by holding the specified positions.

CHECK Indicates information required for effective operation Otherwise, you may be injured by the fallen machine or get
C H E C K
POINT P O IN T
or maintenance, additional information on a specific your finger caught when installing the machine.
item, or the expected result of the operation.
When moving the machine, do not tilt it 10 degree or more

ADJUSTMENT Indicates an operating or maintenance procedure, in any directions.
A D J U S T M E N T
REQUIRED R E Q U IR E D practice or condition that is necessary to keep the Otherwise, you may be injured by an accidental fall.
product’s quality.
 Precautions on power supply Make sure to insert the power plug completely.
W A R N IN G
Otherwise, a fire or electric shock may result.
Before disassembling or assembling the machine, turn the
W A R N IN G
power off and disconnect the power cable.
Do not plug multiple power cables into a single outlet.
Otherwise, a fire may result.
Use 230 VAC as the supply voltage.
Make sure to perform grounding work to prevent
accidental short circuit.
Use the accompanying power cable only. Do not use it for Otherwise, a fire or electric shock may result. Perform
any other devices. grounding work with either of the followings:
Otherwise, a fire or electric shock may result. • Plug socket with protective earth contact
• Grounding adapter
When using a grounding adapter, always connect a ground
Do not insert or remove the power plug with wet hands. wire.
Otherwise, an electric shock may result.
When turning on the machine with its cover removed for
operation check, be careful not to touch the current-
carrying parts or hot parts.
Check the power cable of the machine; deformation of the

plug or damage on the surface. If any problem is found,
replace it with a cable of the same model as that attached
to the machine first.
Check that an antivirus software is installed in the

computer used for service support. Keep virus pattern files
updated to the latest version.
 Precautions on handling
Always follow the instructions in this manual such as
C A U T IO N
procedures and tool specifications.
Before performing maintenance for the inside of the
W A R N IN G
machine immediately after the power off, check that all
internal parts are cool enough.
Be careful not to drop any metal object such as a screw or
washer into the machine. If dropped, never turn on the
machine before confirming that all fallen objects are
Do not modify the product for any reason. removed.
C A U T IO N
Before turning on the reassembled machine, check if all
parts and screws are installed and fixed to the positions
where they were, and no cable is caught under a metal
Never use the machine near volatile substances (alcohol, frame.
thinner, etc.) or fire.
Never use a compressed air product containing flammable

gas during repair or maintenance.
Always wear globes during maintenance not to be injured

by a metal part with sharp edges such as a plate in the
machine.
Always wear anti-static wrist straps during maintenance.
The machine must be on a stable flat base to prevent

damage caused by a fall and failure caused by an
abnormal condition.
Never use any parts other than those specified in this

manual for repair or maintenance.
Revision Status
Revision Date of Issue Description
A 2013.9.9 First release

Revised
 Chapter 4
"4.5.3.1Board Name/Function List" (p.106): Caution has been added
"4.5.8.5Heater Unit" (p.192): Procedure has been revised
 Chapter 5
B 2013.10.20 "5.1.2Adjustment Items and the Order by Repaired Part" (p.210): Made change in "Print Head"
 Chapter 7
"7.1Service Tool" (p.297): Scanner "Perfection V700 photo" has been added
Scanner "Perfection V750-M Pro" has been added
Scanner "Perfection V750 pro" has been added
Made change in "Release Driven Pulley ASSY Gap Adjustment"
Grease (G-74) has been added.
Revised
 Chapter 1
"1.1.2Ver.1 / Ver.2" (p.15): Newly added
"1.2.1Basic Specifications" (p.15): partially revised
"1.2.2Electric Specifications" (p.15): partially revised
C 2014.6.6 "1.3.3.2Supported Papers" (p.19): partially revised
"1.3.4Printable Area" (p.20): partially revised
"1.4.2System Requirements" (p.22): partially added
"1.9.1Accessories" (p.28): partially revised
"1.9.3Ink Supply Parts" (p.28): partially revised
"1.9.4Replaced Parts" (p.28): partially added
 Chapter 4
“Power Cale Socket”: deleted
"4.5.1.1Unlocking the CR Unit" (p.96): revised
"4.5.5.1Roll Unit" (p.130): Reassembly has been added
"4.5.5.17SMAP Roller" (p.156): Procedure has been added
"4.5.8.3Left Heater Duct/Right Heater Duct" (p.189): revised
"4.5.8.5Heater Unit" (p.192): Reassembly has been added
"4.6Routing the cables and FFCs" (p.202): revised
C 2014.6.6  Chapter 5
"5.1.5Service Program Basic Operations" (p.217): revised
"5.2.1Counter Reset" (p.219): "Cut count" supported Ver.1 and Ver.2
"5.2.2Heat Force Parameter Counter Reset" (p.220): Newly added
"5.4.7Color Calibration Adjustment" (p.243): Adjust name has been changed / partially revised
"5.5.6Cut position Adjustment" (p.269): revised
"5.7.1Resistance Check" (p.275): revised
 Chapter 7
"7.1Service Tool" (p.297): revised
 Chapter 1
"1.3.4Printable Area" (p.20): partially revised
D 2014.6.20
 Chapter 5
"5.4.2Head Incline Adjustment" (p.231): partially revised
 Chapter 4
"4.5.3.2Main Board" (p.107): partially revised
"4.5.5.1Roll Unit" (p.130): partially revised
"4.5.5.2Slide Rail" (p.132): Newly added
E 2014.8.27 "4.5.5.7Decurl Roller/Driven Roller (1/2)" (p.140): partially revised
"4.5.5.17SMAP Roller" (p.156): partially revised
"4.5.7.5Capping Unit" (p.182): partially revised
"4.5.9.1PF Motor" (p.195): partially revised
"4.5.9.2CR Motor" (p.196): partially revised
 Chapter 5
"5.3.1NVRAM Data Backup / Restore" (p.226): Checkpoint has been added
"5.4.7Color Calibration Adjustment" (p.243): Checkpoint has been added
E 2014.8.27 "5.5.2Side Position Adjustment (PW Sensor Adjustment)" (p.261): partially revised
"5.5.3PF Adjustment" (p.262): “Auto PF Adjustment” has been added
 Chapter 7
"7.1Service Tool" (p.297): partially added
 Chapter 4
F 2014.11.26
"4.5.5.2.1Intermediate Slide Rail" (p.132): partially revised.
 Chapter 5
G 2015.8.5
"5.4.4PG Adjustment (Mecha)" (p.234): partially revised.
 Chapter 3
"3.4Troubleshooting by Error code" (p.58): Added error code "1495"
"3.5.4Troubleshooting of Error Code 1495" (p.75): Newly added
 Chapter 4
"4.5.4.4CR Scale" (p.123): Added caution
 Chapter 5
"5.1.2Adjustment Items and the Order by Repaired Part" (p.210):
Added the remedy of the Left Ink Cartridge Holder and Right Cartridge Holder when occurred the error code "1495".
"5.1.3Description of Adjustments" (p.214): Added IES Detection Flag
H 2016.11.9 "5.2.6IES Detection Flag" (p.223): Newly added
"5.4.7Color Calibration Adjustment" (p.243): Added i1 and i1Pro2
"5.4.7.1Print a correction chart" (p.243): Added i1 and i1Pro2
"5.4.7.2Correction chart color measurement" (p.251): Added i1 and i1Pro2
"5.4.7.5Checking the correction value" (p.258): Added i1 and i1Pro2
"5.5.5PF Belt Tension Adjustment" (p.267): Corrected errors
"5.6.3.1Ink Discharge" (p.272): Corrected errors
"5.6.3.2Ink Flushing / Discharge" (p.273): Corrected errors
 Chapter 7
"7.1Service Tool" (p.297): Added scanner
 Chapter 5
"5.1.2Adjustment Items and the Order by Repaired Part" (p.210): Changed the procedure of removing and replacing print head
I 2017.5.15 "5.1.3Description of Adjustments" (p.214): Added "Head Cleaning after Replacing Print Head" and "NVRAM View/Save"
"5.2.11Head Cleaning after Replacing Print Head" (p.225): Newly added
"5.7.2NVRAM View/Save" (p.278): Newly added
 Chapter 3
"3.4Troubleshooting by Error code" (p.58):
Corrected the threshold value of CR Unit drive path count, and changed the remedy of code 1102.
Changed the remedy of code 1412.
Changed the error name and remedy of code 1432.
J 2017.7.24 Added the check item, and changed the remedy of code 1F80.
Added the code 1FBA.
Changed the cause, the check item, and the remedy of code 1FB9/1FBE/1FBF/1FC1.
Changed the cause, and the remedy of code 1FC4/1FC5.
 Chapter 4
"4.5.4.4CR Scale" (p.123): Deleted the explanation to remove protective film in the caution.
10
Contents
Chapter 1 PRODUCT DESCRIPTION Chapter 2 OPERATING PRINCIPLES
1.1 Product Description ........................................................................................... 15 2.1 Printer Mechanism ............................................................................................ 30
1.1.1 Features ................................................................................................... 15 2.1.1 Carriage Mechanism ............................................................................... 30
1.1.2 Ver.1 / Ver.2 ............................................................................................ 15 2.1.2 APG Mechanism ..................................................................................... 30
1.2 Basic Specifications ........................................................................................... 15 2.1.3 Ink Supply Mechanism & Ink System Mechanism ................................. 32
1.2.1 Basic Specifications ................................................................................ 15 2.1.3.1 Ink Supply Mechanism ....................................................................... 32
1.2.2 Electric Specifications ............................................................................. 15 2.1.3.2 Ink System Mechanism ...................................................................... 33
1.2.3 Ink Specifications .................................................................................... 16 2.1.4 Paper Feed Mechanism ........................................................................... 34
1.2.4 General Specifications ............................................................................. 17 2.1.4.1 Paper Feed Sequence .......................................................................... 34
1.3 Printing Specifications ....................................................................................... 18 2.1.4.2 Paper Ejection Sequence .................................................................... 35
1.3.1 Paper Feed Specifications ....................................................................... 18 2.1.5 Valve Mechanism .................................................................................... 36
1.3.2 Paper Handling Specifications ................................................................ 18 2.2 Operation Sequence ........................................................................................... 37
1.3.3 Supported Papers ..................................................................................... 18 2.2.1 Power On Sequence ................................................................................ 37
1.3.3.1 Supported Media ................................................................................ 18 2.2.2 Power Off Sequence ................................................................................ 44
1.3.3.2 Supported Papers ................................................................................ 19
1.3.4 Printable Area .......................................................................................... 20 Chapter 3 TROUBLE SHOOTING
1.4 Software ............................................................................................................. 22
1.4.1 Installing Software .................................................................................. 22 3.1 General Overview .............................................................................................. 47
1.4.2 System Requirements .............................................................................. 22 3.1.1 Preliminary Check ................................................................................... 47
1.5 Interface ............................................................................................................. 22 3.1.2 Diagnosing Failures ................................................................................ 47
1.5.1 USB Interface .......................................................................................... 22 3.2 Diagnosing Failures by the LED Indications .................................................... 48
1.6 Warning Buzzer ................................................................................................. 22 3.3 Troubleshooting by Error Message ................................................................... 50
1.7 Buttons /LED ..................................................................................................... 23 3.3.1 How to Check Error Message ................................................................. 50
1.7.1 Buttons .................................................................................................... 23 3.3.2 Information/Warning/Error ..................................................................... 51
1.7.2 LED ......................................................................................................... 23 3.4 Troubleshooting by Error code .......................................................................... 58
1.8 Dimensions and Main Components ................................................................... 24 3.5 Error and Remedy ............................................................................................. 72
1.8.1 Dimensions and Weight .......................................................................... 24 3.5.1 Troubleshooting Power Supply Problems ............................................... 72
1.8.2 Part Names .............................................................................................. 24 3.5.2 Troubleshooting Communication Abnormality ...................................... 73
1.9 Accessories / Consumables / Ink Supply Parts/ Replaced Parts ........................ 28 3.5.3 Troubleshooting Print Quality Problems ................................................ 73
1.9.1 Accessories .............................................................................................. 28 3.5.4 Troubleshooting of Error Code 1495 ...................................................... 75
1.9.2 Consumables ........................................................................................... 28
1.9.3 Ink Supply Parts ...................................................................................... 28 Chapter 4 DISASSEMBLY & ASSEMBLY
1.9.4 Replaced Parts ......................................................................................... 28
4.1 Overview ........................................................................................................... 77
4.1.1 Precautions .............................................................................................. 77
DX100 Service Manual

11
4.1.2 Orientation Definition ............................................................................. 78 4.5.5.7 Decurl Roller/Driven Roller (1/2) .................................................... 140
4.1.3 Recommended Tools ............................................................................... 78 4.5.5.8 Feed Roller (1/2)/Inlet Roller ........................................................... 143
4.2 Parts Diagram .................................................................................................... 79 4.5.5.9 Paper Width Guide ........................................................................... 148
4.3 Disassembly Flowchart ..................................................................................... 87 4.5.5.10 U Guide .......................................................................................... 148
4.4 Parts that Cannot be Removed .......................................................................... 95 4.5.5.11 Middle Paper Guide ....................................................................... 149
4.5 Disassembly and Assembly Procedure .............................................................. 96 4.5.5.12 Middle Roller ................................................................................. 150
4.5.1 Preparation for Dissembling .................................................................... 96 4.5.5.13 Release Unit ................................................................................... 152
4.5.1.1 Unlocking the CR Unit ....................................................................... 96 4.5.5.14 EJ Frame Unit ................................................................................. 153
4.5.1.2 Ink Discharge ..................................................................................... 97 4.5.5.15 Driven Release Holder ................................................................... 154
4.5.2 Housing ................................................................................................... 97 4.5.5.16 Upper Paper Guide Unit ................................................................. 155
4.5.2.1 Top Cover ........................................................................................... 97 4.5.5.17 SMAP Roller .................................................................................. 156
4.5.2.2 Trimmed Waste Paper Box ................................................................ 98 4.5.5.18 Upper Platen Unit ........................................................................... 158
4.5.2.3 Left IC Holder Cover ......................................................................... 98 4.5.5.19 Lower Platen Unit .......................................................................... 159
4.5.2.4 Right IC Holder Cover ....................................................................... 99 4.5.5.20 Cutter Unit ...................................................................................... 163
4.5.2.5 Rear Cover .......................................................................................... 99 4.5.6 Sensors .................................................................................................. 164
4.5.2.6 Upper Cover ..................................................................................... 100 4.5.6.1 Top Cover Open Sensor ................................................................... 164
4.5.2.7 Front Cover ....................................................................................... 100 4.5.6.2 PF Encoder Sensor ........................................................................... 165
4.5.2.8 Rear Frame ....................................................................................... 101 4.5.6.3 Inlet Paper Edge Sensor ................................................................... 166
4.5.2.9 Left Frame ........................................................................................ 102 4.5.6.4 Slack Sensor Unit ............................................................................. 167
4.5.2.10 Right Frame .................................................................................... 102 4.5.6.5 Left IC Holder Cover Open Sensor/
4.5.2.11 Maintenance Cartridge Cover ........................................................ 103 Right IC Holder Cover Open Sensor ............................................. 168
4.5.3 Electric Circuit Components ................................................................. 106 4.5.6.6 Trimmed Waste Paper Box Open Sensor ......................................... 169
4.5.3.1 Board Name/Function List ............................................................... 106 4.5.6.7 Rear Cover Open Sensor .................................................................. 170
4.5.3.2 Main Board ....................................................................................... 107 4.5.6.8 PE Sensor Unit ................................................................................. 171
4.5.3.3 Heater Board ..................................................................................... 109 4.5.6.9 Roll Set Sensor ................................................................................. 172
4.5.3.4 Power Supply Board/Power Distribution Board .............................. 111 4.5.6.10 Roll End Sensor .............................................................................. 173
4.5.3.5 AID Unit ........................................................................................... 113 4.5.7 Ink System Mechanism ......................................................................... 174
4.5.4 Carriage Mechanism ............................................................................. 116 4.5.7.1 Ink Tube Joint ................................................................................... 174
4.5.4.1 Self Sealing Valve ............................................................................ 116 4.5.7.2 Left Ink Cartridge Holder ................................................................. 175
4.5.4.2 Print Head ......................................................................................... 120 4.5.7.3 Right Ink Cartridge Holder .............................................................. 179
4.5.4.3 Head FFC ......................................................................................... 122 4.5.7.4 Decompression Pump Unit ............................................................... 181
4.5.4.4 CR Scale ........................................................................................... 123 4.5.7.5 Capping Unit .................................................................................... 182
4.5.4.5 CR Unit/CR Timimg Belt ................................................................. 124 4.5.7.6 Left Ink Tube .................................................................................... 186
4.5.4.6 APG Unit .......................................................................................... 128 4.5.8 Fan/Heater ............................................................................................. 187
4.5.5 Paper Feed Mechanism ......................................................................... 130 4.5.8.1 Cooling Fan (+5V) ........................................................................... 187
4.5.5.1 Roll Unit ........................................................................................... 130 4.5.8.2 Cooling Fan (+24V) ......................................................................... 188
4.5.5.2 Slide Rail .......................................................................................... 132 4.5.8.3 Left Heater Duct/Right Heater Duct ................................................ 189
4.5.5.3 Upper Roll Guide A ......................................................................... 138 4.5.8.4 Left Heater Fan/Right Heater Fan .................................................... 191
4.5.5.4 Upper Roll Guide B .......................................................................... 138 4.5.8.5 Heater Unit ....................................................................................... 192
4.5.5.5 Paper Width Guide Unit ................................................................... 139 4.5.9 Motor ..................................................................................................... 195
4.5.5.6 Roll Width Guide Unit ..................................................................... 139 4.5.9.1 PF Motor .......................................................................................... 195

12
4.5.9.2 CR Motor .......................................................................................... 196 5.4.3 Bi-d Adjustment .................................................................................... 233

4.5.9.3 Roll Motor ........................................................................................ 198 5.4.4 PG Adjustment (Mecha) ....................................................................... 234
4.6 Routing the cables and FFCs ........................................................................... 202 5.4.5 Image Quality Adjustment .................................................................... 238
4.6.1 Left side ................................................................................................. 202 5.4.6 Release Carriage Lock .......................................................................... 242
4.6.2 Top left view on the rear ....................................................................... 203 5.4.7 Color Calibration Adjustment ............................................................... 243
4.6.3 Bottom left view on the rear .................................................................. 203 5.4.7.1 Print a correction chart ..................................................................... 243
4.6.4 Top view on the rear .............................................................................. 204 5.4.7.2 Correction chart color measurement ................................................ 251
4.7 Connector Position .......................................................................................... 205 5.4.7.3 Create correction value ..................................................................... 256
4.7.1 Main Board ............................................................................................ 205 5.4.7.4 Retaining sample correction charts .................................................. 257
4.7.2 Heater Board ......................................................................................... 206 5.4.7.5 Checking the correction value .......................................................... 258
4.7.3 Power Supply Board .............................................................................. 207 5.4.8 Release Driven Pulley ASSY Gap Adjustment .................................... 259
4.7.4 Power Distribution Board ...................................................................... 207 5.4.9 CR Scale Gear Position Adjustment ..................................................... 259
5.5 Paper Feed Related Adjustment ...................................................................... 260
Chapter 5 ADJUSTMENT 5.5.1 PG Adjustment (PW Sensor Adjustment) ............................................. 260
5.5.2 Side Position Adjustment (PW Sensor Adjustment) ............................. 261
5.1 General Overview ............................................................................................ 209 5.5.3 PF Adjustment ....................................................................................... 262
5.1.1 Precautions ............................................................................................ 209 5.5.3.1 Auto PF Adjustment ......................................................................... 262
5.1.2 Adjustment Items and the Order by Repaired Part ............................... 210 5.5.3.2 Manual PF Adjustment ..................................................................... 265
5.1.3 Description of Adjustments ................................................................... 214 5.5.4 APG Gear Phase Adjustment ................................................................ 266
5.1.4 Adjustment tool ..................................................................................... 217 5.5.5 PF Belt Tension Adjustment ................................................................. 267
5.1.5 Service Program Basic Operations ........................................................ 217 5.5.6 Cut position Adjustment ....................................................................... 269
5.2 Maintenance .................................................................................................... 219 5.5.7 Motor Adjustment ................................................................................. 270
5.2.1 Counter Reset ........................................................................................ 219 5.6 Ink System Related Adjustment ...................................................................... 271
5.2.2 Heat Force Parameter Counter Reset .................................................... 220 5.6.1 Initial charge .......................................................................................... 271
5.2.3 Nozzle Check Pattern Print ................................................................... 221 5.6.2 Initial Charge flag setting ...................................................................... 272
5.2.4 Head Cleaning ....................................................................................... 222 5.6.3 Ink Flushing / Discharge ....................................................................... 272
5.2.5 Paper remaining counter Save / Restore ............................................... 222 5.6.3.1 Ink Discharge ................................................................................... 272
5.2.6 IES Detection Flag ................................................................................ 223 5.6.3.2 Ink Flushing / Discharge .................................................................. 273
5.2.7 APG Check ............................................................................................ 223 5.7 Other adjustments ............................................................................................ 275
5.2.8 AID Inspection ...................................................................................... 224 5.7.1 Resistance Check .................................................................................. 275
5.2.9 Sensor Check ......................................................................................... 224 5.7.2 NVRAM View/Save ............................................................................. 278
5.2.10 Error History ....................................................................................... 225
5.2.11 Head Cleaning after Replacing Print Head ......................................... 225
5.3 Board Related Adjustments ............................................................................. 226
Chapter 6 MAINTENANCE
5.3.1 NVRAM Data Backup / Restore ........................................................... 226 6.1 General Overview ............................................................................................ 280
5.3.2 Image Quality Adjustment / Color Calibration Data Backup / Restore 227 6.2 Inspection ........................................................................................................ 280
5.3.3 Serial No. / USB-ID Input ..................................................................... 227 6.3 Lubrication ...................................................................................................... 280
5.3.4 Initialize NVRAM ................................................................................. 228
5.3.5 Firmware Update ................................................................................... 229 Chapter 7 APPENDIX
5.4 Carriage Related Adjustment .......................................................................... 230
5.4.1 Head ID Input ........................................................................................ 230 7.1 Service Tool .................................................................................................... 297
5.4.2 Head Incline Adjustment ....................................................................... 231 7.2 Connector Summary ........................................................................................ 298

13
7.3 Board Layout Diagram .................................................................................... 299

7.4 Board Voltage List .......................................................................................... 303

CHAPTER
1
PRODUCT DESCRIPTION
1.1 Product Description 15
1.1 Product Description 1.2 Basic Specifications
1.1.1 Features 1.2.1 Basic Specifications

Table 1-2. Basic Specifications
This product is an inkjet printer for business photo print that supports roll paper. The main
features are; Item Specification
 Compact size printer compatible with the Kiosk terminal Print method On-demand inkjet
 Maximum available paper width: 210 mm (A4)* Printing direction Bi-directional shortest-direction printing
 Maximum available printing length: 1,000 mm Head Number of 180 nozzles × 6 colors
 Automatic roll paper cutting nozzles
 Standard mode / High-speed mode/ High-resolution mode Colors Black, Cyan, Magenta, Yellow, Sky Blue, Pink
 Lower running cost Ink type Aqueous dye
 Options Maximum resolution 720 × 360 dpi, 720 × 720 dpi, 1,440 × 720 dpi
 Eject paper tray Paper width  Ver.1
 Winding Core Unit Minimum: 107 mm (5 inch)
 Paper case Maximum: 203 mm (8 inch)
Note"*": Will be supported by DX100 printer ver.2 according to the evaluation result with  Ver.2
paper samples. Minimum: 102 mm (4 inch)
1.1.2 Ver.1 / Ver.2 Maximum: 210 mm (A4)
This product has Ver.1 and Ver.2. Ver.2 supports High-resolution mode and Cutter increase 1.2.2 Electric Specifications
of durability.
Table 1-3. Electric Specifications
 Discrimination method
Item Specification
It is possible to distinguish by Serial Number of printer.
Rated voltage* 100 VAC / AC 120 VAC / 220 VAC-240 VAC
Table 1-1.
Rated current 3.0 A (AC 100 to 120 V) / 1.5 A (AC 220 to 240 V)
Area Ver.1 Ver.2 note
Input voltage range 90 VAC-110 VAC / 108 VAC-132 VAC / 198 VAC-264 VAC
Universal STD U5GE000001~ U5GE010001~ Ver.2: from ten thousand
Rated frequency 50-60 Hz
China U9FE000001~4 U9FE000005~ -
Input frequency 49.5-60 Hz
range

1.2 Basic Specifications 16
Table 1-3. Electric Specifications 1.2.3 Ink Specifications

Item Specification Table 1-4. Ink Specifications
Capacitance 500 VA or less Item Specification
Power consumption 120 W or less Form Exclusive cartridge
Compliance with USA: FCC Part15 Subpart B ClassA (2007) Color 6 colors aqueous dye ink set
regulations Canada: CAN/CSA-CEI/IEC CISPR 22 Class A
Cartridge life 3 years from production date (if unopened)
Europe: EN55022; 2006 Class A,
EN61000-3-2: 2006, Storage Uninstalled (packed) : -20 - 40 C (within 1 month under 40 C)
EN61000-3-3: 1995+A1:2001+A2:2005 Installed : -20 - 40 C (within 1 month under 40 C)
Australia: AS/NZS CISPR22: 2006, Class A, C-Tick Mark Transporting (packed): -20 - 60 C (within 1 month under 40 C,
Newzealand: AS/NZS CISPR22: 2006, Class A within 72 hours under 60 C)
China: China Compulsory Certificate system Capacity 200 ml
Note "*": Compliant with three standard voltages.

Dimensions 25 mm (W) × 200 mm (D) × 100 mm (H)
Weight Approx. 320 g

1.2 Basic Specifications 17
1.2.4 General Specifications Note : Notes on storage after unpacking

Store the printer in the state in which it was checked after operation. (Make sure the
Table 1-5. General Specifications
Print Head is capped.)
Item Specification If the print head is not capped while the power is off, carry out the startup check while
Temperature Operating : 10 - 35 C the ink cartridge is installed, then confirm that the print head is capped, and then carry
out the shutdown check and turn off the power.
Storage (before unpacked) : -20 - 60 C
(within 120 hours under 60 C, within Leave the ink cartridge and the maintenance cartridge attached to the main body of
1 month under 40 C) the printer.
Storage (after unpacked) : -20 - 40 C When storing more than six months, discharge the ink, then remove the ink cartridge
(within 1 month under 40 C) from the printer, and pack and transport the printer with the maintenance tank
installed.
Humidity Operating : 20 - 80 % (no condensation)
Notes on transportation after unpacking
Storage (before unpacked) : 5 - 85 % (no condensation)
Remove the ink cartridge from the printer, and pack and transport the printer with a
Storage (after unpacked) : 5 - 85 % (no condensation) new maintenance tank installed.
When transporting the printer by air, discharge the ink, then remove the ink cartridge
Humidity (%)
from the printer, and pack and transport the printer with a new maintenance tank
installed.
When transporting the printer, do not fall and tilt it.
Temperature (C)
Vibration Operating : 0.15 G, 10 - 55 Hz

Storage : 0.5 G, 10 - 55 Hz
Impulsion Operating : Within 1 G, 1 ms
Storage : Within 2 G, 2 ms

1.3 Printing Specifications 18
1.3.3 Supported Papers

1.3 Printing Specifications
1.3.3.1 Supported Media
1.3.1 Paper Feed Specifications  Ver.1
Table 1-8. Supported Media
Table 1-6. Paper Feed Specifications
Paper length
Paper Width Type
Item Specification specified values
Carriage method Friction feed Glossy

127 mm (5 inch) 66 m
Line pitch 2.20 m (1/11520 inch) Luster
Feed speed Maximum 5 inch / sec. Glossy
152 mm (6 inch) 66 m
Luster
1.3.2 Paper Handling Specifications Glossy
203 mm (8 inch) 66 m
Table 1-7. Paper Handling Specifications Luster
Item Specification  Ver.2
Maximum available paper 66 m
length Paper length
Paper Width Type
specified values
Maximum available paper 210 mm (A4)
width Glossy
102 mm (4 inch) 66 m
External dimensions of roll Within 170 mm Luster
Maximum weight 4 kg or less Glossy

127 mm (5 inch) 66 m
Luster
Glossy
152 mm (6 inch) 66 m
Luster
Glossy
203 mm (8 inch) 66 m
Luster
Glossy
210 mm (A4 size) 66 m
Luster
ｘ

1.3.3.2 Supported Papers

Table 1-9. Supported Papers
Print Size Borderless
Paper width
Size Name Size (Length × Width) Print
89 mm × 127 mm
L-size 127 mm (5 inch) Yes
(3.5 inch × 5 inch)
102 mm × 152 mm
KG 152 mm (6 inch) Yes
(4 inch × 6 inch)
102 mm × 203 mm
102 × 203 mm 203 mm (8 inch) Yes
(4 inch × 8 inch)
127 mm × 178 mm
2L-size 127 mm (5 inch) Yes
(5 inch × 7 inch)
203 mm × 254 mm 203 mm × 254 mm
203 mm (8 inch) Yes
(8 × 10 inch) (8 inch × 10 inch)
203 mm × 305 mm 203 mm × 305 mm
(8 × 12 inch) (8 inch × 12 inch) 203 mm (8 inch) Yes
[Wide]
210 mm × 297 mm
A4 210 mm (A4) Yes
(8.3 inch × 11.7 inch)
User Defined 102 mm × 89 mm (3.5 inch) to
User defined size Yes
(102 × L)* 1,000 mm
(127 × L)* 1,000 mm
(152 × L)* 1,000 mm
(203 × L)* 1,000 mm
(210 × L)* 1,000 mm
Note "*": setting unit: 0.1 mm

1.3.4 Printable Area  Borderless Printing Mode
 Bordered Printing Mode
Preceding Page
Auto Cut
position
Auto Cut Preceding Page b
position Auto Cut a
b position
Auto Cut
position
a
Print Length
Printing Area
Paper Feed
Print Length
Printing Area
Paper Feed
Auto Cut
position a
Auto Cut
position
Auto Cut a
position
Subsequent Page
Auto Cut
position
Subsequent Page
c Paper Width c
Wasted Area
Paper Width
c c
Figure 1-2. Borderless Printing Mode
Figure 1-1. Bordered Printing Mode

 Ver.1
Symbol Item Value

Symbol Item Value
Print Top Wasted Amount 1.7 mm
Print Top 0 mm a
a Print Bottom Wasted Amount 1.7 mm
Print Bottom 0 mm
b Print Top Cut Off Amount 5 mm
b Cut Off Amount 5 mm
Side Wasted Amount (Home) 1.7 mm
Side (Home) 0 mm c
c Side Wasted Amount (Full) 1.7 mm
Side (Full) 0 mm
Note : Margins can be set to 0 mm but some amount of margin may still be present.

 Ver.2
Symbol Item Value

Print Top Wasted Amount  Standard: 1.7 mm
 Small: 0.84 mm
 Smaller: 0.42 mm
a
Print Bottom Wasted Amount  Standard: 1.7 mm
 Small: 0.84 mm
b Print Top Cut Off Amount 5 mm

Side Wasted Amount (Home)  Standard: 1.7 mm
 Small: 0.84 mm
c
Side Wasted Amount (Full)  Standard: 1.7 mm
 Small: 0.84 mm
Note : In other than the standard setting, some amount of margin may be present.

1.4 Software 22
1.4 Software 1.5 Interface
1.4.1 Installing Software 1.5.1 USB Interface

Softwares to be installed on PC are shown in the table below. Table 1-11. USB Interface
 Printer driver Item Specification
 Maintenance tool
Compatible standards Universal Serial Bus Specifications Revision 2.0
 PSM SDK
Transfer rate 480 Mbps (High Speed Mode)
 PIC SDK
Compatible connector USB Series B
 Log tool
 Installer
1.4.2 System Requirements 1.6 Warning Buzzer

Table 1-10. System Requirement specifications
This buzzer notifies the user of the occurrence of a printer error. The buzzer can be set to
OS System requirements specification*2 ON/OFF.
 Windows XP Professional SP3 (32bit) CPU: Depends on the supported
 Windows 7 SP1 Professional / Ultimate applications
(32bit / 64bit) Memory: 1GB or more *4
 Windows 8 Pro (32bit / 64bit) *1 HDD: 32GB or more of free space *3
 Windows 8.1 Pro (32bit / 64bit) *1*4 Image resolution: 800600 or more
Mac OS X CPU: Depends on the supported
 Ver.1 applications
v10.5 / v10.6 / v10.7 / v10.8 Memory: 1GB or more *4
 Ver.2 HDD: 32GB or more of free space *3
v10.5 / v10.6 / v10.7 / v10.8 / v10.9 Image resolution: 800600 or more
Note "*1": Desktop UI environment only

"*2": When 4 printers are connected
"*3": Only the built-in HDD can be used to install the software. HDD capacity includes
installed files and work area in operation.
"*4": The capacity required for the DX100 software operation.

1.7 Buttons /LED 23
1.7.2 LED
1.7 Buttons /LED
LED names and indicator descriptions are shown below.
Table 1-13. LED

No. Name Color Status Description
ON Standby mode
Printer is operating
Flashing (Printing/Initialization/
(1) Blue
Performing maintenance).
• Power off
OFF
• Being stopped due to a error
• Normal error
• Recovery operation is being
(2) Orange ON
performed
• Printer system error
ON No paper on the Roll Unit
(3) Orange
Flashing Paper jam on the Roll Unit
Printing cannot be performed because

there is not enough free space in the
(4) Orange ON maintenance cartridge, or an error has
occurred because the maintenance
cartridge was not recognized correctly.
(5) Ink (Yellow) Orange ON No ink error on the corresponding ink
cartridge
(6) Ink (Sky Blue) Orange ON
(7) Ink (Cyan) Orange ON
Figure 1-3. Buttons /LEDs
(8) Ink (Pink) Orange ON
1.7.1 Buttons
(9) Ink (Black) Orange ON
Table 1-12. Buttons (10) Ink (Magenta) Orange ON
No. Name Function Paper has been inserted into the Roll
ON
A Power switch Turns the printer on/off. (11) Paper Blue Unit correctly.
OFF Paper has not been loaded.
--- All LEDs --- Flashing Fatal error

1.8 Dimensions and Main Components 24
1.8.2 Part Names

1.8 Dimensions and Main Components
 Front
1.8.1 Dimensions and Weight
354 mm
Figure 1-5. Part Names (Front 1)
Table 1-15. Part Names (Front 1)
No. Name
(1) Top cover
460 mm 430 mm (2) Status display LED

(3) Power switch
(4) Ink LED
(5) Cartridge cover (left)
(6) Scrap paper box
Figure 1-4. Printer Dimensions
(7) Tray/Large tray (optional)
Table 1-14. Dimensions and Weight.
(8) Cartridge cover (right)
Dimensions
Weight
Width (W) Depth (D) Height (H)
Approx. 23 kg
460 mm 430 mm 354 mm
(printer only)

 Rear
Figure 1-7. Part Names (Rear 1)

Table 1-17. Part Names (Rear 1)
No. Name
Figure 1-6. Part Names (Front 2) (1) Exhaust vent
Table 1-16. Part Names (Front 2) (2) AC inlet
No. Name
(3) USB port
(9) Ink cartridges
(4) Airflow vent
(10) Roll unit
(5) Lock lever
(11) Maintenance Cartridge
(6) Rear cover

 Feeding Unit  Inner
Figure 1-9. Part Names (Inner)

Table 1-19. Part Names (Inner)
No. Name
Figure 1-8. Part Names (Feeding Unit) (1) Print head unit
Table 1-18. Part Names (Feeding Unit)
No. Name
(1) Inner edge guide
(2) Spindle Unit
(3) Handle
(4) Front edge guide
(5) Paper LED
(6) Paper slot

 Spindle Unit
Figure 1-10. Part Names (Spindle Unit)

Table 1-20. Part Names (Spindle Unit)
No. Name
(1) Flange

1.9 Accessories / Consumables / Ink Supply Parts/ Replaced Parts 28
1.9.3 Ink Supply Parts

1.9 Accessories / Consumables / Ink Supply Parts/ Replaced Parts
The life of the following parts is controlled. There is no need to replace them until their life is
reached. The near end warning goes off when 90% or more of the life is reached, and the
1.9.1 Accessories service call error goes off when their life is reached, and then the operation of the printer is
stopped.
Table 1-21. Accessories
Table 1-23. Ink supply replaced parts
Name Quantity
Name Management Value Service Life Value
Spindle Unit 1
Supply Ink Tube Pass number of driving CR 2,500,000 passes*
Maintenance cartridge (already attached to printer) 1 Unit
Software / manual (instruction guide) 1 Ink Supply Passage Unit Supplying suction operation 120 hours*
Power cable* 1 Ink Supply Decompression Unit Pump operation time 120 hours*
Ink Suction Pump Pump suction operation 54,000 rotations*
Note "*": If there are legal regulations for customs clearance, the specifications of the included
item may differ. Note "*": 100,000 prints or more.
1.9.2 Consumables 1.9.4 Replaced Parts

Table 1-22. Consumables Replacement parts should be replaced using the time when the counter reached the specified
Name Type value as a guide.
Ink Cartridge Black C13T781100 Table 1-24. Replaced Parts
Cyan C13T781200 Part Name Management Value Product life as a guide*
Magenta C13T781300 Cutter Unit Number of cut  Ver.1

100,000 cuts
Yellow C13T781400
 Ver.2
Sky Blue C13T781500 200,000 cuts
Pink C13T781600
Note "*": When cutting papers of 152 mm (6 inch) in width (standard paper).
Maintenance Cartridge C13T619500 The following specifications of the Cutter Unit have been changed
for DX100 printer ver.2 and later.
Has changed from a periodic replacement part to one of the life parts.
Firmware has been changed.

CHAPTER
2
OPERATING PRINCIPLES
2.1 Printer Mechanism 30
2.1.2 APG Mechanism

2.1 Printer Mechanism
The APG mechanism is driven by the APG motor to change the platen gap (PG)
automatically within the five presettings.
2.1.1 Carriage Mechanism
The APG motor and APG position sensor drive the PG cam to automatically adjust the PG
The carriage mechanism operates the CR Unit including the Print Head properly. amount according to the use. The drive force of the APG motor is transmitted to the four PG
cams of the carriage main shaft and carriage sub shaft through the gears of the APG Unit.
The mechanism components include the Print Head, CR Motor, CR Timing Belt, CR This sequence of actions adjusts the distance between the Print Head and the platen.
encoder sensor, CR Scale, etc.
The CR Unit is driven by the CR Motor and moves along the carriage main shaft and
carriage sub shaft. Then, it stops at the print start position detected by the PW sensor. CR Release flag APG Unit
Encoder Sensor, which is included in the unit, detects the position of the CR Unit by reading APG motor
the pattern of the CR Scale.
PG cams
Print Head
APG position sensor
CR encoder sensor Carriage main shaft
PW sensor
Driven Release Holder
CR Motor Carriage sub shaft
CR Scale
CR Unit
CR Timing Belt
Carriage main
shaft
Upper Paper
Guide Unit
CR Unit Carriage sub shaft
Paper Feed PG cam
PG cam
Figure 2-1. Configuration of Carriage Mechanism
Figure 2-2. APG mechanism (1)

The drive force of the APG motor is also transmitted to the Driven Release Holder through
the gears of the APG Unit, and move the Upper Paper Guide Unit up and down according to
the release flags of the Driven Release Holder. This sequence of actions adjusts the distance
between the Upper Paper Guide Unit and SMAP roller.
The platen gap setting is controlled by the APG position sensor and the APG flag. The APG
position sensor reads the rotation of the APG flags, and judges whether or not the PG is set in
the predetermined PG position.
Release flag Driven release holder

APG flag Upper Paper
Guide Unit
APG position
sensor
SMAP Roller
Upper Paper Guide Unit
Figure 2-3. APG mechanism (2)

2.1.3 Ink Supply Mechanism & Ink System Mechanism

Ink Passage Pump
(Ink Cartridge Holder)
2.1.3.1 Ink Supply Mechanism
The ink supply mechanism components include the Decompression Pump Unit, Ink Passage Ink tube
Pumps, Ink Tube, etc. The function of each component is as follows:
 Decompression Pump Unit Ink tube
Suctions air in the ink supply mechanism to reduce the pressure. Self Sealing Valve (p36)
 Ink Passage Pump (Ink Cartridge Holder) Decompression
Suctions ink in the Ink Cartridge to supply it to the Head Unit via the Ink Tube. Pump Unit
Ink Passage Pump

(Ink Cartridge
Holder)
Figure 2-4. Configuration of Ink Supply Mechanism

2.1.3.2 Ink System Mechanism

The ink system mechanism (Capping Unit) keeps the printer in a favorable condition for
proper ink shooting of the Print Head. Each mechanism behaves as follows:
 Capping Mechanism
Prevents the Print Head from drying by capping it while printing is
stopped. AID Unit
 Pump Mechanism
Suctions ink for charging ink or cleaning.
 Cleaner Mechanism Capping Unit
Removes solidified ink, dust, and dirt near the nozzle (Wiping).
 Maintenance Cartridge
Pump
Stores ink drained from the pump mechanism. Mechanism
 AID Unit
Detects clogging of the Print Head automatically.
Cleaner Mechanism
Capping Mechanism
Maintenance
Cartridge
Figure 2-5. Configuration of Ink System Mechanism

2.1.4 Paper Feed Mechanism The drive force of the PF Motor

is transmitted to the Inlet Roller. To Mechanism Unit
2.1.4.1 Paper Feed Sequence (See Figure 2-7) (See Figure 2-7)
Paper feed sequence is explained below. (See Figure 2-6, Figure 2-7)
Inlet Paper Edge
1. Set a roll paper to the Roll Unit. Sensor
2. The Roll Set Sensor detects the paper. (If the roll paper runs out while being fed, Inlet Roller
the Roll End Sensor detects the end of paper.)
Roll paper
3. By the driver force from the ROLL motor and PF Motor (Figure 2-7), the Feed
Roller 1/2 and Inlet Roller rotate and feed roll paper. At this point, the Decurl
Roller warps the roll paper to eliminate the curl of paper.
4. Paper feeding stops when the leading edge of roll paper is detected by the Inlet
Paper Edge Sensor.
5. The Upper Paper Guide Unit operated by the APG Unit nips the roll paper.
(Refer to 2.1.2 APG Mechanism (p30))
6. If the status of the Slack Sensor is “not shaded”, the ROLL motor rotates and
warps the roll paper.
Roll End Sensor Feed Roller 2 ROLL Motor

Decurl Roller Feed Roller 1
Roll Set Sensor Slack Sensor
Figure 2-6. Paper Feed Mechanism (1)

7. By the drive force from the PF Motor, the SMAP Roller, Middle Roller and Inlet 2.1.4.2 Paper Ejection Sequence
Roller (Figure 2-6) rotate and feed paper up to near the Cutter Unit (In this time,
the PE Sensor Unit detects the roll paper). Printed paper is fed by the Front heater roller and Rear heater roller to the front of the printer.
Meanwhile, the Heater Unit dries the printed paper, and then the Cutter Unit cuts the paper to
8. After the first paper feed, the Cutter Unit cuts the paper at the specified cut size. Then, the paper is ejected on the eject paper tray.
position.
9. The CR Unit operates and the PW sensor detects the left and right edges of the
paper. Heater Unit
10. The ROLL motor rotates and eliminates the slack on the roll paper (Figure 2-6).
11. By the drive force from the ROLL motor and PF Motor, the Feed Roller 1/2 and
Inlet Roller rotate and feed paper up to the print start position (Figure 2-6). Roll paper
CR Unit PE Sensor Unit Cutter Unit

SMAP Roller
Cutter Unit
Middle Roller
Eject paper tray
Front heater roller Rear heater roller
Roll paper
The drive force of the PF

Motor is transmitted to the
Inlet Roller. (See Figure 2-6) To Roll Unit
(See Figure 2-6)
PF Motor Figure 2-8. Configuration of Paper Ejection Path

Figure 2-7. Paper Feed Mechanism (2)

2.1.5 Valve Mechanism

Print Head
Self-sealing valves work as a sub tank to compensate temporary ink supply shortage to keep
Diaphragm
the pressure constant in off-carriage type printers. For off-carriage type printers, some colors
of ink tends to be excessively consumed temporarily, which may sometimes cause dot
missing or similar trouble. Self-sealing valves help to prevent such situations and maintain
the print quality.
Pressure
When the ink in the Self Sealing Valve is supplied to the print head, the pressure in the Valve plate
pressure chamber declines and the pressure plate and diaphragm moves the valve rod to the chamber
valve chamber. Then the ink path from the ink tube and the Self Sealing Valve opens and ink
is supplied to the pressure chamber. If the pressure chamber is filled with ink, the valve rod is
moved to the valve chamber and closes the ink path from the ink tube.
Ink path
Valve rod
Pressure
Valve lever is opened chamber Valve lever is closed
Valve rod
Ink path
Print Head
Figure 2-9. Valve mechanism

2.2 Operation Sequence 37
2.2 Operation Sequence

The following shows the operation sequences of power on/off of the printer.
2.2.1 Power On Sequence
Start
Mechanism origin detection flag: CSIC power on sequence

reset
Sensor system & Power system Waste ink cartridge CSIC power
(42V) ON on sequence
Checks if tube durability

maintenance counter is within the Waste ink Cartridge check
threshold value range.
Yes No
Checks if suction pump durability Checks if an error occurs during
maintenance counter is within the Fatal error CSIC power on sequence/waste ink
threshold value range. power on sequence/ maintenance
Yes cartridge check.
No
Checks if decompression pump Yes
durability maintenance counter is Fatal error
within the threshold value range.
Checks if ink cartridges are
Yes No installed.
No
Checks ifYes
passage pump durability
maintenance counter is within the Fatal error
threshold value range.
No Yes Ink cartridge replacement
Yes
No
Obtains the temperature from Head Checks if choke sucking set flag is Maintenence Cartridge no error
Fatal error
thermistor and saves the value set. CSIC error
Ink end error
A-1 Yes Waste ink over error
Check if all exterior covers are No

closed. Sucking supply
No A’ (Middle speed mode)
Yes A-1
Heater temperature: KM-1 Choke sucking flag: reset
A-3
Figure 2-10. Power On Sequence (1)

A’
A-3
Check if initial charge counter is 0. Pump motor rotation: CCW
Yes A-4 No
Check if Jig mode. Cap set flag: reset
No A-4 Yes A-2
Sucking supply Pump motor rotation: CCW

(Middle speed mode)
Detection of ILS Pump motor rotation: CCW
Replace flag 2: reset Pump motor rotation: CW
Detection of ink cartridge Increments suction pump counter

and suction pump counter 2
A-4
Detection of waste ink Cartridge Pump engagement flag: reset

CR lock set flag: reset
Yes Cap status: open

Check if an error occurs during ink Waste ink over error
・廃液オーバーエラー B
or wasted ink detecting. ・Ink
インend
クエ error
ンドエラー
・23H
23H error
エラー
No ・25H
25H error
エラー
Checks if Cap set flag is set.
Yes A-2 No

B
B-1
Checks APG flag current position

Check if cutter home sensor is
shaded. PF motor stop
Yes B-2
Yes B-6 No
Controls the drive for position 5.
Cutter motor rotation: CW Check if roll version flag is 0.
No
Checks if it ends with APG flag Yes
unchanged.
Check if cutter home sensor is
Roll motor rotation (4412 EP) Check if roll version flag: 1
Yes No shaded.
Yes
Checks APG position sensor output Checks if position 5 has been Yes B-6 Yes B-6 No
is high or low. reached.
Yes B-2 No
High B-3 Cutter motor rotation: CCW Roll motor rotation (5239 EP)
B-3
Low
Checks if it has stopped after travelling B-7

Configures position 5. Checks if the loop is the second try.
the maximum operating distance.
Checks if Motor error occurs. Yes
B-4 Yes B-1 No B-7 B-6
No
Controls the drive for position 1. Error Cutter home positioning setting Mechanical error Roll motor rotation: CCW Roll motor rotation (5576 EP)
Checks if it ends with APG flag Checks if Print start position reached Checks if it has stopped after travelling B-7
unchanged. flag is 1. the maximum operating distance.
Yes Check if PE sensor detected the paper. Checks if Motor error occurs.
Yes
No No
Checks if position 1 has been
Checks if position 1 has been Configures position 5 again. APG position: PG+ Paper jam error
reached.
No
No B-4 No Yes
Checks if Print start position Checks if Print start position

Configures position 1. Error Roll paper feed flag: 0
reached flag is 0. reached flag is 0.
B-5
C-1 C
Controls the drive for position 2. Roll motor rotation: CCW
Checks if position 2 has been

PF motor rotation: CCW
reached.
Yes B-5 No
Configures position 2. Roll motor rotation: CCW

C
C-1
Check if PE sensor detected the PF synchronized normal rotation

paper?
Yes
No C-6
Mechanism accumulated cut counter

N: 0 Checks if the sensor is designated. CUT = CUT+1
No
C-2 Yes
Check if “N” is greater than 3. Roll motor rotation: CW Runs PF correction feed. Cutter motor rotation: CCW
Yes
No C-3
C-5
Current position: CR origin CR error Checks if roll paper slack detection Mechanism accumulated cut counter
is OFF. CUT = CUT+1
Yes
No
N=N+1 Checks if sensor condition trigger Clears the leading edge (value) of
Roll paper slacking
is satisfied. paper
C-4
Yes No
CR motor rotation: CCW Checks if motor revolution is the C-3 Checks if Print start position
specified value or more after the reached flag is 0.
sensor changes.
Yes No
Checks if it detects the point as far
C-4
as it should go.
PF motor stop Roll motor rotation: CCW
Checks if CCW judgment value is
equal to or greater than the
threshold value. C-5
No
Yes
Photo length counter = Photo
PF motor rotation: CCW
length counter + C
CR origin setting CR lock reset
(C: specified moved distance)
C-2
Move to origin position Check if cutter home sensor is on. Roll motor rotation: CCW
Yes No
CR lock set Cutter motor rotation: CW Fatal error PF motor stop
D’
CR motor rotation: CW

D D’
Checks if it detects the point as far

as it should go. CR lock set
Checks if CCW judgment value is equal Check if roll version flag is 0.
to or greater than the threshold value. No No
D-6
Yes
Moves to the origin. CR lock reset ACL counter: reset Check if roll version flag is 1.
Yes Yes D-4 No

Check if head thermistor is C-2
Tube sucking flag: reset Roll motor rotation (4412 EP) Roll motor rotation (5239 EP)
5C or less.
No
Yes D-1
D-5
Checks if power saving mode time Checks if power saving mode time CL counter KK: 1
over flag is 0. over flag is 1.
D-5 D-4
Yes D-6 No
D-1 After ink end is detected, ink
n: 0 Roll motor rotation: CCW Roll motor rotation (5576 EP)
consumption counter is 0.
Checks if it has stopped after travelling D-5

CR lock reset Resets ink status of each color. the maximum operating distance.
Checks if Motor error occurs.
Yes
D-3 No
CR motor rotation: CCW Resets AID detection disabled APG position: PG+ Paper jam error
flag.
CR motor rotation: CW AID communication inspection Roll paper feed flag: 0
C-6
n=n+1 Check if an error occurred.
Yes
No
Obtains the temperature from AID communication error

Check if “n” is greater than 2.
Head thermistor
No
Yes
D-3 E
CR home return

Checks if RE (roll paper end Check if roll paper replacement

Check
治具モー if Jigドmode.
か? flag is 0.
detection) sensor is on.
Yes
Yes No Yes No
Ink consumption counter C: 0 Roll motor rotation: CCW PF motor rotation: CW Check if initial cut counter is PF synchronized normal rotation
greater than 43,200 sec.
No
After evaporation, waste ink
Check if initial charge counter is 0. protection counter A is 0. PF motor rotation: CCW Roll motor rotation: CW Detects roll paper width.
Waste ink counter SA is 0.
E-1
No
Initial charge Roll motor rotation: CCW PF motor stop Initial cut
E-2
Check if an error occurred. PF motor stop Roll paper replacement flag: 0
Yes
Yes E-1 No E-2 No
F-4
Checks if specified cleaning Waste ink over
CSIC error Checks if it is called by print start.
conditions are met.
Ink end No
Yes No Yes
No
Yes
Before processing job, cleaning Set the cleaning parameters given. Moves to the specified APG Move to the APG position PG+ PF synchronized normal rotation PF synchronized normal rotation
flag is set. position.
E-1 E-3
F F-1
E-3
Check if roll set sensor detected Cleaning Skew correction sequence
the paper.
Yes F-3 No
Roll paper replacement flag: 1 Check if an error occurred.
Yes E-1 No
Checks if the leading edge of paper Waste ink over

is at the start of feeding position. CSIC error
Ink end
No F-2 Yes

Initial cut
F-1
CR lock reset
Adjusts PW sensor sensitivity
CR motor rotation
Detects paper end (Home side).
F-4
Moves to the print start position.
F-2
Roll paper feed flag: 1
F-3
Resets initial cut counter and

restarts.
Counts up power ON/OFF

counter.
Mechanism origin detection flag:

set

2.2.2 Power Off Sequence

Start
Check if mechanical error Check if roll version flag is 0. Check if printing flag is set. During printing, Power OFF flag is
occurred. 1.
Yes A-3 No Yes No Yes A-4 No A-4
Check if exterior covers are During printing, Power OFF flag is PF motor stop
Roll motor rotation (4412 EP) Check if roll version flag is 1. Roll motor stop
opened. 1.
CR motor stop
Yes A-3 No Yes A-1 No APG motor stop
Cutter motor stop
Heater stop Commands after final path
Roll motor rotation (5239 EP)
cancels all of them.
A-3
A-2
Check if status is operating. Refreshes frame length
Yes A-2 A-1
No
Move to the APG position PG+ Check if power off flag is 1 during Final cut line during feeding: 1
Roll motor rotation: CCW Roll motor rotation (5576 EP)
printing.
Yes A-5 No
Checks if it has stopped after travelling
A-2
Checks if Print start position During printing, Power OFF flag the maximum operating distance. Calculates Final cut line
reached flag is 0. is 1. Checks if Motor error occurs.
Yes
No
Roll motor rotation: CCW Cuts paper. (Top end cut position
Cancels printing. APG position: PG+ Paper jam error
or normal cut position)
PF motor rotation: CCW Finishes printing. Roll paper feed flag: 0 Eject paper process
A-3
During printing, Power OFF flag Checks if cleaning in operation Changes heater temperature settings.
Roll motor rotation: CCW
is 0. flag is set. KM-1
Yes
A-5 No
PF motor stop B
PF Motor stop Roll motor stop Cleaning forced termination Heater temperature: KM-1
CR motor stop
APG motor stop
Cutter motor stop B-1
A-3
Figure 2-17. Power Off Sequence (1)

Checks if Cap is applied when the

printer starts.
No
Yes B-1
Checks if RTC undetermined flag is

set. Pause operation
Yes B-2 No
B-1
Power off time: RTC
B-2
Sensor system & Power system

(42V) OFF
Figure 2-18. Power Off Sequence (2)

CHAPTER
3
TROUBLE SHOOTING
3.1General Overview 47
3.1.2 Diagnosing Failures

3.1 General Overview
 Diagnosing failures by the LED indications
This chapter explains the basic procedure for analyzing and troubleshooting problems on the When diagnosing failures from the lighting or flashing patterns of the LEDs on the printer,
printer quickly and efficiently. see "3.2 Diagnosing Failures by the LED Indications" (p48).
3.1.1 Preliminary Check  Diagnosing failures based on error message

When diagnosing failures from messages displayed in the printer window, see
Make sure to verify or perform the following items whenever servicing the "3.3 Troubleshooting by Error Message" (p50).
printer.  Diagnosing failures based on the error code
Table 3-1. Preliminary Check List When diagnosing failures from the lighting error code, see "3.4 Troubleshooting by Error
code" (p58).
No. Check Item
 Diagnosing Failures by Fault Symptoms
There is no foreign material which interferes with proper operation of the
1 When diagnosing failures by fault symptoms, see "3.5 Error and Remedy" (p72). In this
printer.
section, the procedures for solving the following problems are described.
2 Both outside and inside of the printer are free from significant dirt.
 "3.5.1 Troubleshooting Power Supply Problems" (p72)
3 None of the parts or components of the printer is missing, chipped or damaged.  "3.5.3 Troubleshooting Print Quality Problems" (p73)
All of the harnesses are free from damages and their connectors are connected
4
properly (straight in the correct direction) to their connectors.
The cams and gears in the printer mechanism are engaged correctly showing no signs
5
of wear.

3.2Diagnosing Failures by the LED Indications 48
3.2 Diagnosing Failures by the LED Indications
C H E C K For the meaning of each LED indication, see "1.7 Buttons /

P O IN T LED" (p23).
On: LED stays ON, Off : LED stays OFF, ★ : LED flashes, ---: LED keeps the current status
LED
Error Remedy
(Blue) (Orange) Ink (Orange) (Orange) (Orange) Paper (Blue)*4 Buzzer*2
Paper jam error 1. Remove paper inside of the Roll Unit
Off On --- --- ★ *4 Intermittent*3
2. Reset the roll paper on the Roll Unit.
Paper end error Off On --- --- On Off Intermittent*3 Install a new roll paper as Roll Unit .
No paper error Off On --- --- On Off Intermittent*3 Set specified roll paper as Roll Unit .
Paper loading problem error Off On --- --- ★ On Intermittent*3 Reset the roll paper on the Roll Unit.
Paper size error Off On --- --- ★ On Intermittent*3 Set specified roll paper.
Skew error Off On --- --- ★ --- Intermittent*3 Remove paper and insert it again.
Ink end error Replace the corresponding color’s Ink Cartridge with a new
Off On On*1 --- --- --- Intermittent*3
one.
Ink cartridge not installed Replace the corresponding color’s Ink Cartridge with a new
Off On On*1 --- --- --- Intermittent*3
error one.
Ink cartridge CSIC Read/ 1. Reset the corresponding color’s Ink Cartridge.
Write error 2. Replace the corresponding color’s Ink Cartridge with a
new one.
Off On On*1 --- --- --- Intermittent*3 3. Connect the FFC that connects the Ink Cartridge Holder
and the Main Board again.
4. Replace the Ink Cartridge Holder with a new one. (P.
175, P. 179)
Ink cartridge low level error Off On On*1 --- --- --- Intermittent*3 Replace the Ink Cartridge with a new one.
Cover open error (standby)  Close the exterior covers.
Off On --- --- --- --- 1 second
 Replace the exterior cover sensor.
Cover open error  Close the exterior covers.
Off On --- --- --- --- 1 second
(operation)  Replace the exterior cover sensor.

3.2Diagnosing Failures by the LED Indications 49
LED
Error Remedy
(Blue) (Orange) Ink (Orange) (Orange) (Orange) Paper (Blue)*4 Buzzer*2
Maintenance cartridge end Replace the Maintenance Cartridge with a new one.
Off On --- On --- --- Intermittent*3
error
Maintenance cartridge not 1. Replace the Maintenance Cartridge with a new one.
installed error Off On --- On --- --- Intermittent*3 2. Replace the Maintenance Cartridge Cover with a new
one. (P. 103)
Maintenance cartridge 1. Replace the Maintenance Cartridge with a new one.
CSIC Read/Write error Off On --- On --- --- Intermittent*3 2. Replace the Maintenance Cartridge Cover with a new
one. (P. 103)
Maintenance cartridge low Replace the Maintenance Cartridge with a new one.
Off On --- On --- --- Intermittent*3
level error
Cut waste error Off On --- --- --- --- Intermittent*3 Remove the scraps from the Trimmed Waste Paper Box.
AID nozzle clogging 1. Check the connection between the AID Unit and the
detection error AID cap and also check its conduction. (P. 275)
Off On --- --- --- --- Intermittent*3
2. Replace the AID Unit if the problem is not solved. (P.
113)
Fatal error 1. Identify the error code "3.4 Troubleshooting by Error
code" (p58).
★ ★ ★ ★ ★ ★ Continuous
2. Perform the remedy corresponding to the identified
error.
Note "*1": The corresponding ink cartridge’s LED will be light.

"*2": The buzzer can be set to ON/OFF by user setting.
"*3":  Repeats turning On for 1 second and Off for 1 second.
 Keeps beeping until either cancelling the error starts or the paper set button is pressed.
"*4": Lights up when paper is loaded.

3.3Troubleshooting by Error Message 50
3.3 Troubleshooting by Error Message
3.3.1 How to Check Error Message

1. Start the Printer Driver.
2. Click [Property].
3. Click [Display Printer Status].
4. Printer window appears.
Error Message
Displays remedies that

users correspond
Error No.
Figure 3-1. Error Screen (Printer window)

3.3.2 Information/Warning/Error
Table 3-2. Information
Error
Name Message Cause (Status) Remedy
ID
Trimmed Waste Paper Box full Check the Trimmed Waste Paper Box. Trimmed Waste Paper Box Usage became full. Remove the scraps from the Trimmed Waste Paper
I-1311
Empty the box if it is full. Box.
Ink Tube life near end (Notice) It is nearly time to replace parts. The replacement time of Ink Tube is near. 1. Replace the Ink Tube with a new one. (P. 116,
• Ink Supply Tube P. 186, P. 179)
I-2101
Contact a technical representative. 2. Reset the counter of the Ink Tube. (P. 219)
You cannot print if parts have reached the end of their service life.
Decompression Pump Unit life near It is nearly time to replace parts. The replacement time of Decompression Pump 1. Replace the Decompression Pump Unit.
end (Notice) • Ink Supply Decompression Pump Unit. (P. 181)
I-2102
Contact a technical representative. 2. Reset the counter of the I Decompression Pump
You cannot print if parts have reached the end of their service life. Unit. (P. 219)
Passage Pump maintenance near end It is nearly time to replace parts. The replacement time of Ink Passage Pump Unit. 1. Replace the Ink Cartridge Holder. (P. 175,
(caution) • Ink Supply Pump P. 179)
I-2103
Contact a technical representative. 2. Reset the counter of the Ink Cartridge Holder.
You cannot print if parts have reached the end of their service life. (P. 219)
Suction Pump maintenance near end It is nearly time to replace parts. The replacement time of Ink Suction Pump Unit. 1. Replace the Capping Unit. (P. 182)
(warning) • Ink Suction Pump 2. Reset the counter of the Capping Unit. (P. 219)
I-2104
Contact a technical representative.
You cannot print if parts have reached the end of their service life.
Ink low Ink Low The replacement time of the corresponding color’ s Check the remaining ink level on the “Printer
(X*) Ink Cartridge is approaching. Status” screen of the Service Program. (P. 217)
I-2201 Prepare a new Ink Cartridge.
You may continue printing until replacement of the Ink Cartridge
is required.
AID out of guaranteed temperature error Cannot perform [Detect Clogging] correctly. The temperature of the room where the printer is If the room temperature is within the guaranteed
Room temperature may not be within the guaranteed operating installed is out of the guaranteed range. (P. 17) range, delete all the print jobs and perform
I-2307
range. Diagnostic Cleaning with the maintenance tool.
Check the room temperature.
Maintenance Cartridge near end Replace the Maintenance Cartridge soon The replacement time of Maintenance Cartridge is Check the remaining maintenance Cartridge level
Prepare a new Maintenance Cartridge. approaching. on the “Printer Status” screen of the Service
I-2401
You may continue printing until replacement of the Maintenance Program. (P. 217)
Cartridge is required.
Job size limit warning (SDK) Amount of data in print jobs sent to printer nearly at maximum The amount of data of the print jobs being sent to Delete all the print jobs once and send them in parts.
limit. the printer has nearly reached the maximum limit.
I-5201
Stop sending the current print job and send the remaining pages as
another print job.

Table 3-3. Warning

Error
ID
Paper Jam (Roll unit) A paper jam has occurred. Paper jam occurred on the Roll Unit during 1. Remove paper inside of the Roll Unit.
Delete all print jobs remaining in the operating system's print printing. 2. Reset the roll paper on the Roll Unit.
W-1101 queue.
Remove any paper remaining from the roll paper feeder, and then
reload the paper.
Paper Jam A paper jam has occurred. Paper jam occurred on the Rear Cover during 1. Open the Top Cover.
(Rear Cover / Top Cover) Delete all print jobs remaining in the operating system's print printing. 2. Open the Rear Cover.
W-1102 queue. 3. Remove the jammed paper.
Open the Rear Cover and the Top Cover, remove any paper 4. Reset the roll paper on the Printer.
remaining, and then reload the paper.
Paper skew error An error has occurred in the paper feeding unit. Paper is not fed straight. Remove paper and insert it again.
Delete all print jobs remaining in the operating system's print
W-1103
queue.
Reload the paper in the same way as when replacing paper.
Paper setting error Paper is not loaded correctly. Roll paper is not correctly installed. Reset the roll paper on the Roll Unit.
W-1104
queue.
Check the positions of the edge guides, and then reload the paper.
Paper end error Paper is out. No paper is installed. Install a new roll paper as Roll Unit.
W-1105
queue.
Load paper.
Paper out Paper is out or not loaded correctly. No paper is installed as Roll Unit. Install a new roll paper as Roll Unit .
W-1106
queue.
Load paper.
Paper mismatch error The loaded paper does not match the print settings. The paper setting and the paper installed do not • Set specified roll paper.
Delete all print jobs remaining in the operating system's print correspond. • Set the paper type and the amount of the
queue. remaining paper with the printer window.
W-1107 After deleting the print jobs, change the print settings or the
loaded paper, and then print.
If you click [OK] without deleting the print jobs, the jobs are
printed using the current settings.
Paper size error The width of the loaded paper is not supported. The size of loaded paper is not supported. Set specified roll paper.
W-1108
queue.
Load supported paper.

Table 3-3. Warning

Error
ID
Trimmed Waste Paper Box not installed The scrap paper box has come off. Trimmed Waste Paper Box is not installed. Reset the Trimmed Waste Paper Box.
W-1301
queue.
Install the scrap paper box correctly.
Right IC Holder Cover open Cartridge cover (right) open. • Right IC Holder Cover is open. 1. Close the Right IC Holder Cover.
Delete all print jobs remaining in the operating system's print • Right IC Holder Cover is damaged. 2. Replace the Right IC Holder Cover Open
queue. Sensor with a new one. (P. 168)
W-1302
When replacing a cartridge, check the location and the cartridge
type.
Close the cartridge cover.
Left IC Holder Cover open Cartridge cover (left) open. • Left IC Holder Cover is open. 1. Close the Left IC Holder Cover.
Delete all print jobs remaining in the operating system's print • Left IC Holder Cover is damaged. 2. Replace the Left IC Holder Cover Open Sensor
queue. with a new one. (P. 168)
W-1303
When replacing a cartridge, check the location and the cartridge
type.
Close the cartridge cover.
Top Cover open Top Cover open. • The Top Cover is open. 1. Close the Top Cover.
Delete all print jobs remaining in the operating system's print • The Top Cover Open Sensor is broken. 2. Replace the Top Cover Open Sensor with anew
W-1304
queue. one. (P. 164)
Close the Top Cover.
Rear Cover open Rear Cover open. • The Rear Cover is open. 1. Close the Rear Cover.
Delete all print jobs remaining in the operating system's print • The Rear Cover Open Sensor is broken. 2. Replace the Rear Cover Open Sensor with anew
W-1305
queue. one. (P. 170)
Close the Rear Cover.
Ink cartridge mismatch error Ink Cartridge error The corresponding color’s Ink Cartridge is not 1. Reset the corresponding color’s Ink Cartridge.
(X)* recognized. 2. Replace the corresponding color’s Ink Cartridge
Delete all print jobs remaining in the operating system's print with a new one.
W-2201 queue. 3. Connect the FFC that connects the Ink Cartridge
Please install correct cartridge. Holder and the Main Board again.
4. Replace the Ink Cartridge Holder with a new
one. (P. 175, P. 179)
Ink end error Replace Cartridge The ink of the corresponding color’s Ink Cartridge Replace the corresponding color’s Ink Cartridge
(X)* is close to running out. with a new one.
W-2202
queue.

Table 3-3. Warning

Error
ID
W-2203 Ink Cartridge error Ink Cartridge error The corresponding color’s Ink Cartridge is not 1. Reset the corresponding color’s Ink Cartridge.
(X)* recognized. 2. Replace the corresponding color’s Ink Cartridge
Ink Cartridge error
Delete all print jobs remaining in the operating system's print with a new one.
queue. 3. Connect the FFC that connects the Ink Cartridge
W-2204 Please install correct cartridge. Holder and the Main Board again.
4. Replace the Ink Cartridge Holder with a new
one. (P. 175, P. 179)
Insufficient ink remaining amount error Insufficient ink left to perform initial charge. The Ink Cartridge does not have enough ink for Replace the Ink Cartridge with a new one.
Delete all print jobs remaining in the operating system's print initial ink charge in it.
W-2205
queue.
Replace the Ink Cartridge.
AID all nozzle clogging Cannot perform [Detect Clogging] correctly. • AID Unit is broken. 1. Check the connection between the AID Unit
Delete all print jobs remaining in the operating system's print queue. • Main Board is broken. and the AID cap and also check its conduction.
W-2301 Perform [Diagnostic Cleaning]. (P. 275)
Contact service support if the error continues to occur. 2. Replace the AID Unit if the problem is not
solved. (P. 113)
AID current leak error 1. Perform the head cleaning. (P. 222)
2. Check if there is any foreign object in the AID
cap. (P. 275)
3. Check if there is any foreign object attached on
W-2302 the Print Head. (P. 275)
4. Check the status of the mechanism conducting
and insulating state AID Unit. (P. 275)
5. Replace the AID Unit if the problem is not
solved. (P. 113)
Auto Ink Detection Board No communication between the AID Board and the 1. Check the FFC connection between the AID
communication error Main Board. Unit and the Main Board. (P. 275)
W-2303
(abnormal test pulse) 2. Replace the AID Unit if the problem is not
solved. (P. 113)

Table 3-3. Warning

Error
ID
Auto Ink Detection Board Cannot perform [Detect Clogging] correctly. No communication between the AID Board and the 1. Check the FFC connection between the AID
communication error (Abnormal Delete all print jobs remaining in the operating system's print Main Board. Unit and the Main Board. (P. 275)
W-2305 termination)
queue. 2. Replace the AID Unit if the problem is not
Perform [Diagnostic Cleaning]. solved. (P. 113)
Noise error Contact service support if the error continues to occur. • Foreign material is in the AID cap. 1. Perform the head cleaning. (P. 222)
• Insulation of a AID Unit worse. 2. Check if there is any foreign object in the AID
• The AID Unit is damaged. cap. (P. 275)
3. Check if there is any foreign object attached on
W-2306 the Print Head (Print Head surface). (P. 275)
4. Check the status of the mechanism conducting
and insulating state AID Unit. (P. 275)
5. Replace the AID Unit if the problem is not
solved. (P. 113)
AID nozzle clogging Clogged nozzle(s) detected. The clogged nozzle is detected when printing is Make sure to print a nozzle check pattern and check
(when starting/finishing a print job) Delete all print jobs remaining in the operating system's print started/finished. for the condition of the Print Head to perform the
W-2311
queue. head cleaning. (P. 222)
Perform [Diagnostic Cleaning].
Maintenance Cartridge not installed Maintenance Cartridge not installed The Maintenance Cartridge is not recognized. 1. Replace the Maintenance Cartridge with a new
error Delete all print jobs remaining in the operating system's print one.
W-2401
queue. 2. Replace the Maintenance Cartridge Cover with
Install the Maintenance Cartridge. a new one. (P. 103)
Maintenance Cartridge full error Maintenance Cartridge usage exceeded the application limit. The replacement time of Maintenance Cartridge is Replace the Maintenance Cartridge with a new one.
Delete all print jobs remaining in the operating system's print approaching.
W-2402
queue.
Replace the Maintenance Cartridge.
Maintenance Cartridge error Maintenance Cartridge cannot be recognized The Maintenance Cartridge is not recognized. 1. Replace the Maintenance Cartridge with a new
Delete all print jobs remaining in the operating system's print one.
queue. 2. Reconnect the FFC that connects the
W-2403 Install the Maintenance Cartridge correctly. Maintenance Cartridge Cover and the Main
Board.
3. Replace the Maintenance Cartridge Cover with
a new one. (P. 103)
Maintenance Cartridge Insufficient free space in the Maintenance Cartridge. There is not enough room available in the Replace the Maintenance Cartridge with a new one.
Insufficient ink remaining amount error Delete all print jobs remaining in the operating system's print Maintenance Cartridge.
W-2404 queue.
Replace the Maintenance Cartridge, and then perform head
cleaning or initial charge.

Table 3-3. Warning

Error
ID
Communication error Communication error • A printer not connected is selected in the printer • Select an available printer correctly in the printer
(Incorrect QName) The incorrect product may be selected. driver settings. driver settings.
(Windows only) Delete all print jobs remaining in the operating system's print • The Printer and the PC cannot communicate. • Connect the USB cable that connects the printer
queue. and the PC again.
W-5102
Do one of the following.
- The product is connected to “XXXX”. Print using this product.
- Connect the product to the computer and turn the power on. If
you turn the power off during printing, cancel the print job.
Incorrect Device ID The different product is selected. No communication between the Printer and the PC. • Re-install the Printer Driver.
(Windows only) Delete all print jobs remaining in the operating system's print • Select an available printer correctly in the printer
W-5103 queue. driver settings.
A product selected in the driver is different from a product to
print. Check the driver settings and the product.
Offline Not ready Printer is offline. Connect the USB cable that connects the printer and
(Windows only) You cannot print offline. Connect the product to computer and the PC again.
W-5104
turn the power on. Click [Online] to print when displayed, or click
[Print Queue] and change to Online settings.
Pause Paused Printer is in the pause mode. If the resume printing message is displayed in the
(Windows only) You cannot print when it is in pause. Click [Resume] to print printer window, click it to resume printing. If not,
W-5105
when displayed, or click [Print Queue] and deselect “Pause click Print Queue and cancel the pause state
Printing” in the “Printer” menu. manually.
Job size limit error (SDK) Amount of data in print jobs sent to printer is at maximum limit. The amount of data of the print jobs being sent to Delete all the print jobs once and send them in parts.
W-5202 Stop sending the current print job and send the remaining pages as the printer has nearly reached the maximum limit.
another print job.
Note "*": The corresponding ink cartridge’s color name will be indicated.

Table 3-4. Error

Error
ID
Tube maintenance error Parts have reached the end of their service life. The replacement time of Ink Tube is near. 1. Replace the Ink Tube with a new one. (P. 116,
• Ink Supply Tube P. 186, P. 179)
E-2101 Contact a technical representative. 2. Reset the counter of the Ink Tube. (P. 219)
queue.
Decompression Pump maintenance error Parts have reached the end of their service life. The Decompression Pump Unit has reached its end 1. Replace the Decompression Pump Unit with a
• Ink Supply Decompression Pump of life. new one. (P. 181)
E-2102 Contact a technical representative. 2. Reset the counter of the Decompression Pump
Delete all print jobs remaining in the operating system's print Unit. (P. 219)
queue.
Passage Pump maintenance error Parts have reached the end of their service life. Ink Passage Pump Unit has reached its end of life. 1. Replace the Ink Cartridge Holder with a new
• Ink Supply Pump one. (P. 175, P. 179)
E-2103 Contact a technical representative. 2. Reset the counter of the Ink Cartridge Holder.
Delete all print jobs remaining in the operating system's print (P. 219)
queue.
Suction Pump maintenance error Parts have reached the end of their service life. Ink Suction Pump Unit has reached its end of life. 1. Replace the Capping Unit with a new one.
• Ink Suction Pump (P. 182)
E-2104 Contact a technical representative. 2. Reset the counter of the Capping Unit. (P. 219)
queue.
Communication error (USB) The printer is disconnected. • The printer and the PC cannot communicate. 1. Connect the USB cable that connects printer
Delete all print jobs remaining in the operating system's print • The system error occurs. and PC again.
queue. 2. Identify the error code referring to "Diagnosing
E-5101
Check that the cable is connected, and then turn the printer back failures based on the error code" (p47).
on. 3. Perform the remedy corresponding to the
Contact service support if the error continues to occur. identified error.
Fatal error A printer system error occurred. The system error occurs. 1. Reboot the printer.
Delete all print jobs remaining in the operating system's print 2. Identify the error code referring to "Diagnosing
queue. failures based on the error code" (p47).
E-9901
Turn the printer off. Check if there is any paper remaining inside 3. Perform the remedy corresponding to the
the printer, and then turn the printer back on. identified error.
Contact service support if the error continues to occur.

3.4Troubleshooting by Error code 58
3.4 Troubleshooting by Error code

When an error occurs, the following error screen will be displayed the Error History on the
Service Program (see "5.2.10 Error History" (p225)).
Error code
Figure 3-2. Error Screen (Service Program)

Table 3-5. Troubleshooting by Error Code

Code Error Name Cause Check Item Remedy
0001 NMI occurred Board is damaged. --- Replace the Main Board with a new one.
(P. 107)
1000 LVS setting error PW Sensor cannot detect the threshold value for the paper presence.  Remove the paper.
 Error reoccurs
 Check if paper remains on the platen. • Replace the CR Unit with a new one.
 Check if the PW Sensor is broken. (P. 124)
• Replace the Main Board with a new
one. (P. 107)
1001 IF adjustment error IF adjustment for the PW Sensor cannot be performed.  Eject the paper.
 Error reoccurs
 Check if paper is fed normally. • Replace the CR Unit with a new one.
 Check if the PW Sensor is broken. (P. 124)
one. (P. 107)
1002 Firmware update error  The firmware update file is broken. ---  Re-install the Printer Driver.
 The firmware update file is falsified.  Re-install the Service Program.
1003 CUT Speed lowered The speed of the Cutter Unit drops lower than the threshold value.  Take away the foreign objects on the roll.
error • Foreign objects exist in the path.  Check if there is some foreign material on the roll.  Error reoccurs
• Deformation of the Cutter Unit.  Check if the Cutter Unit is not distorted. • Replace the Cutter Unit with a new
• Motor failure one. (P. 163)
1004 5V controller FAN lock Cooling Fan (+5V) is not rotating. 1. Check the connection between the Cooling Fan (+5V) and Main 1. Connect the Cooling Fan (+5V) again.
error Board (CN26). 2. Replace the Cooling Fan (+5V) with a
2. Check if the Cooling Fan (+5V) is not distorted. new one. (P. 187)
1005 24V controller FAN lock Cooling Fan (+24V) is not rotating. 1. Check the connection between the Cooling Fan (+24V) and 1. Connect the Cooling Fan (+24V) again.
error Main Board (CN24). 2. Replace the Cooling Fan (+24V) with a
2. Check if the Cooling Fan (+24V) is not distorted. new one. (P. 188)
1102 Tube maintenance error The maintenance counter of the Ink Supply Tube exceeds the --- 1. Replace the Ink Tube with a new one. (P.
threshold value. (CR Unit drive path count exceeds the specified 116, P. 186, P. 179)
value (2.5 million passes).) 2. Reset the counter of the Ink Tube. (P. 219)
1125 CR HP detection error The CR Unit cannot track the Home position to set the CR origin. 1. Re-install the CR Unit. (P. 124)
• False origin detection due to paper jam or the like 1. Check if the paper is jammed. 2. Clean the CR Scale with ethanol.
• Misreading of CR Scale 2. Check if the CR Scale is read out properly. 3. Replace the CR Scale with a new one.
• CR Lock failure • Check if the CR Scale is damaged or contaminated. (P. 123)
3. Check if the CR Lock functions normally. 4. Replace the Capping Unit with a new one.
(P. 182)


1126 CR lock set error Capping Unit operation in abnormal.
1. Check the connection between the Capping Unit and Main 1. Replace the Capping Unit with a new one.
CR lock set release error • Motor failure
Board (CN203). (P. 182)
• Cable is damaged.
2. Unlock the CR Lock and check if the CR Lock functions 2. Replace the Main Board with a new one.
• Board is damaged.
normally. (P. 242) (P. 107)
• Capping Unit failure
1127 Overcurrent error The electric current flowing in the CR Unit exceeds the expected Check if there are any foreign objects in the path of the CR Unit.  Remove the foreign objects in the path if
amount. any.
• Irregular load due to paper jam.  Error reoccurs
• Motor Lock • Replace the CR Motor with a new
• Motor driver failure one. (P. 196)
• Encoder sensor failure • Replace the Main Board with a new
one. (P. 107)
• Replace the CR Unit with a new one.
(P. 124)
1138 CR Motor over current 1. Connection failure of the CR Motor or the CR encoder sensor.
1. Replace the CR Unit with a new one.
error 2. Detects accumulatively more than the specified number of times 1. Check the connection between the CR encoder sensor and Main
(P. 124)
that the electric current which flows when driving the CR Motor Board (CN100).
2. Replace the CR Motor with a new one.
is irregularly large. 2. Check the connection between the CR Motor and Main Board
(P. 196)
• Irregular load (CN200).
3. Replace the Printer with a new one.
• Sensor failure
1139 Oscillation error The direction of the electric current flowing in the CR Motor repeats  Remove the foreign objects on the board if
reversing in the set frequency. any.
• Motor driver failure  Error reoccurs
• Encoder sensor failure  Check if there are any foreign objects (such as a clip) that may • Replace the Main Board with a new
• Motor failure cause a short circuit around the motor driver on the Main Board. one. (P. 107)
 Check if the CR encoder sensor is broken. • Replace the CR Unit with a new one.
(P. 124)
• Replace the CR Motor with a new
one. (P. 196)
113A CR Motor overload error The electric current flowing when driving the CR Motor is 1. Check if the CR Unit is installed correctly.
irregularly large. 2. Check if there are any foreign objects on the drive section of the
• FFC of the sensor was failure CR Unit. 1. Reinstall the CR Unit. (P. 124)
• CR Motor cable is damaged. 3. Check the connection between the CR encoder sensor and Main 2. Replace the CR Unit with a new one.
• Irregular load Board (CN100). (P. 124)
• Encoder sensor failure 4. Check the connection between the CR Motor and Main Board 3. Replace the CR Motor with a new one.
• Motor failure (CN200). (P. 196)
5. Carry out “Motor Measurement Adjustment” to check if the CR
Motor functions normally. (P. 270)


113B CR Motor over speed Detects that it is being driven at an irregularly faster speed than the
error specified value just before stopping.
(P. 124)
• Irregular load ---
2. Replace the Main Board with a new one.
• Sensor failure
(P. 107)
• Motor driver failure
113C CR Motor reversing error Detects accumulatively more than the specified number of times that
it is being driven in the opposite direction to the specified driving 1. Check the connection between the CR encoder sensor and Main
1. Adjust the tension of the CR Timing Belt.
direction. Board (CN100).
(P. 259)
• The polarity of sensor FFC is opposite. 2. Check the connection between the CR Motor and Main Board
• The polarity of CR Motor cable is opposite. (CN200).
(P. 124)
• Slipping of the teeth of CR Timing Belt. 3. Check if the tension of the CR Timing Belt is proper. (P. 259)
• CR encoder sensor failure
113D CR Motor driving time- Detects that the driving period is irregularly long. Replace the Main Board with a new one.
out error • Irregular load --- (P. 107)
• The firmware has a defect.
113E CR Motor Detects accumulatively more than the specified number of times that
velocity deviation error it is being driven in the opposite direction to the specified driving
(P. 124)
direction.
1. Carry out “Motor Measurement Adjustment” to check if the CR 2. Replace the CR Motor with a new one.
• Irregular load
Motor functions normally. (P. 270) (P. 196)
• CR Motor failure
(P. 107)
• CR Motor driver failure
113F CR Motor Detects that it is being driven at an irregularly slower speed than the
1. Check the connection between the CR encoder sensor and Main
lock error specified value.
Board (CN100). 1. Replace the CR Unit with a new one.
• FFC of the CR encoder sensor is damaged.
2. Check the connection between the CR Motor and Main Board (P. 124)
• CR Motor cable is damaged.
(CN200). 2. Replace the CR Motor with a new one.
• Irregular load
3. Carry out “Motor Measurement Adjustment” to check if the CR (P. 196)
• CR Motor failure
1229 Oscillation error The direction of the electric current flowing in the PF Motor repeats  Remove the foreign objects on the board if
reversing in the set frequency. any.
• Motor driver failure  Error reoccurs
• Encoder sensor failure  Check if there are any foreign objects (such as a clip) that may • Replace the Main Board with a new
• Motor failure cause a short circuit around the motor driver on the Main Board. one. (P. 107)
 Check if the PF encoder sensor is broken. • Replace the PF Encoder Sensor with
a new one. (P. 165)
• Replace the PF Motor with a new
one. (P. 195)


122A PF Motor The electric current flowing when driving the motor is irregularly
1. Check the connection between the PF Encoder Sensor and Main
overload error large. 1. Replace the PF Encoder Sensor with a
Board (CN110).
• FFC of the PF Encoder Sensor is damaged. new one. (P. 165)
2. Check the connection between the PF Motor and Main Board
• PF Motor cable is damaged. 2. Replace the PF Motor with a new one.
(CN204).
• Irregular load (P. 195)
3. Carry out “Motor Measurement Adjustment” to check if the PF
• PF Encoder Sensor failure 3. Replace the Printer with a new one.
• PF Motor failure
122B PF Motor Detects that it is being driven at an irregularly faster speed than the
1. Replace the PF Encoder Sensor with a
over speed error specified value just before stopping.
new one. (P. 165)
• PF Encoder Sensor failure
(P. 107)
122C PF Motor Detects accumulatively more than the specified number of times that
reversing error it is being driven in the opposite direction to the specified driving 1. Check the connection between the PF Encoder Sensor and Main
1. Adjust the tension of the PF Timing Belt.
direction. Board (CN110).
(P. 267)
• The polarity of PF Encoder Sensor FFC is opposite. 2. Check the connection between the PF Motor and Main Board
2. Replace the PF Encoder Sensor with a
• The polarity of PF Motor cable is opposite. (CN204).
new one. (P. 165)
• Slipping of the teeth of PF Timing Belt. 3. Check if the tension of the PF Timing Belt is proper. (P. 267)
122D PF Motor Detects that the driving period is irregularly long. Replace the Main Board with a new one.
driving time-out error • Irregular load --- (P. 107)
• The firmware has a defect.
122E PF Motor Detects, when accelerating/decelerating the motor, that it is being 1. Replace the PF Encoder Sensor with a
velocity deviation error driven at an irregularly faster speed than the specified value. new one. (P. 165)
• Irregular load 1. Carry out “Motor Measurement Adjustment” to check if the PF 2. Replace the PF Motor with a new one.
• PF Encoder Sensor failure Motor functions normally. (P. 270) (P. 195)
• Motor failure 3. Replace the Main Board with a new one.
• Motor driver failure (P. 107)
122F PF Motor 1. The PF Motor or the PF Encoder Sensor is not connected

lock error correctly. 1. Check the connection between the PF Encoder Sensor and Main
Board (CN110). 1. Replace the PF Encoder Sensor with a
2. Detects that it is being driven at an irregularly slower speed than
2. Check the connection between the PF Motor and Main Board new one. (P. 165)
the specified value.
(CN204). 2. Replace the PF Motor with a new one.
• Irregular load
3. Carry out “Motor Measurement Adjustment” to check if the PF (P. 195)
• Motor failure
131B Head driver The temperature of the Head driver rises, and reaches the specified 1. Turn the power off and then on again to check if the printer 1. Replace the Head FFC with a new one.
(transmission gate) level. recovers from the error. (P. 122)
overheat error 2. Check the connection of the Head FFC. 2. Replace the Print Head with a new one.
• Any slant connection or a similar abnormality? (P. 120)


1412 IS Motor life error The number of pump operation counter of the Capping Unit reached 1. Replace the Capping Unit with a new one.
the specified upper limit. (P. 182)
---
2. Reset the counter of the Capping Unit. (P.
219)
1432 Passage Pump Operations of the diaphragm in the Ink Cartridge Holder exceeded 1. Replace the Ink Cartridge Holder with a
maintenance error the specified value. new one. (P. 175, P. 179)
--- 2. Reset the counter of the Ink Cartridge
Holder.
(P. 219)
143D Driving time-out error Detects that the driving period of the Capping Unit is irregularly  Error reoccurs
long. • Replace the Main Board with a new
• Irregular load
 Check if any foreign objects are stuck in the capping motor. one. (P. 107)
 Check if something is caught at the motor.
• The firmware has a defect. • Replace the Capping Unit with a
new one. (P. 182)
1495 Ink leak error Detects the ink leak in the IES (Ink End Sensor).  Check the ink leak around the Ink Cartridge Holder and the  Refer to the troubleshooting. (P. 75)
bottom of that.
150C PG origin detection error 1. Connection failure of the APG position sensor. Replace the APG Unit with a new one.
2. When PG is being adjusted, the APG position sensor cannot (P. 128)
1. Check the connection between the APG position sensor and
detect its origin.
Main Board (CN118).
• APG position sensor failure
2. Check the attachment status of Head FFC, tubes, and clamps.
• APG Motor failure
(P. 122)
3. UR Unit is not moved to the PG adjustment position.
• FFC connection failure
1525 Roll motor slacking error Slack Sensor cannot detect a slack when slacking the roll paper
during PF cooperative normal rotation. 1. Check the connection between the Slack Sensor and Main Board 1. Replace the Slack Sensor Unit with a new
• Slack Sensor Unit failure (CN202). one. (P. 167)
• Sensor failure 2. Carry out “Sensor Check” to check if the Slack sensor functions 2. Replace the Main Board with a new one.
• Sensor cable is damaged. normally. (P. 224) (P. 107)
• Main Board failure
1529 Oscillation error The direction of the electric current flowing in the Roll Motor  Remove the foreign objects on the board if
repeats reversing in the set frequency. any.
• Motor driver failure  Check if there are any foreign objects (such as a clip) that cause a  Error reoccurs
• Encoder failure short circuit around the motor driver on the board. • Replace the Main Board with a new
• Motor failure  Check if the Roll motor Encoder is broken. one. (P. 107)
• Replace the Roll motor with a new
one. (P. 198)


152A Roll motor The electric current flowing when driving the motor is irregularly  Take away the foreign objects.
overload error large.  Error reoccurs
• Motor cable failure 1. Check the connection between the Roll motor and Main Board • Replace the Main Board with a new
• Irregular load (CN116, CN206). one. (P. 107)
• Encoder failure • Replace the Roll motor with a new
152B Roll motor Detects that it is being driven at an irregularly faster speed than the  Take away the foreign objects.
over speed error specified value just before stopping.  Error reoccurs
• Irregular load • Replace the Main Board with a new
---
• Encoder failure one. (P. 107)
• Motor driver failure • Replace the Roll motor with a new
one. (P. 198)
152C Roll motor Detects accumulatively more than the specified number of times that  Take away the foreign objects.
reversing error it is being driven in the opposite direction to the specified driving  Error reoccurs
direction. 1. Check the connection between the Roll motor and Main Board • Replace the Main Board with a new
• The polarity of Roll motor cable is opposite. (CN116, CN206). one. (P. 107)
one. (P. 198)
152D Roll motor Detects that the driving period is irregularly long.  Take away the foreign objects.
driving time-out error • Irregular load  Error reoccurs
• The firmware has a defect. • Replace the Main Board with a new
---
one. (P. 107)
• Replace the Roll motor with a new
one. (P. 198)
152E Roll motor Detects, when accelerating/decelerating the motor, that it is being  Take away the foreign objects.
velocity deviation error driven at an irregularly faster speed than the specified value.  Error reoccurs
• Irregular load • Replace the Main Board with a new
---
• Motor failure • Replace the Roll motor with a new
• Motor driver failure one. (P. 198)
152F Roll motor 1. Connection failure of the Roll motor.  Take away the foreign objects.
lock error 2. Detects that it is being driven at an irregularly slower speed than  Error reoccurs
the specified value. 1. Check the connection between the Roll motor and Main Board • Replace the Main Board with a new
• Irregular load (CN116, CN206). one. (P. 107)


1540 The home position of the The home position of the cutter home sensor is not detected.  Take away the foreign objects.
1. Check if the paper is jammed around the Cutter Unit.
cutter is not detected. • Operation failure due to paper jam.  Error reoccurs
2. Check the connection between the Cutter Unit and Main Board
• Sensor failure • Replace the Main Board with a new
(CN117, CN207).
3. Carry out “Sensor Check” to check if the cutter home sensor
• Replace the Cutter Unit with a new
functions normally. (P. 224)
one. (P. 163)
1541 Cutter return error The Cutter cannot return to its home position.  Take away the foreign objects.
• Slipping of the teeth of the Cutter Timing Belt.
1. Check if the tension of the Cutter Timing Belt is proper.
 Error reoccurs
• Sensor failure • Replace the Main Board with a new
one. (P. 107)
one. (P. 163)
1542 Oscillation error The direction of the electric current flowing in the Cutter motor  Take away the foreign objects.
repeats reversing in the set frequency.
 Check if there are any foreign objects (such as a clip) that may  Error reoccurs
• Motor driver failure • Replace the Main Board with a new
cause a short circuit around the motor driver on the Main Board.
 Check if the Cutter motor / encoder is in a normal state.
• Motor failure • Replace the Cutter Unit with a new
one. (P. 163)
1549 Cutter motor The direction of the electric current flowing in the Cutter motor  Take away the foreign objects.
disconnection error repeats reversing in the set frequency.  Error reoccurs
• Motor driver failure 1. Check the connection between the Cutter Unit and Main Board • Replace the Main Board with a new
• Encoder failure (CN117, CN207). one. (P. 107)
one. (P. 163)
154A Cutter motor The direction of the electric current flowing in the Cutter motor 1. Check the connection between the cutter home sensor and Main
overload error repeats reversing in the set frequency. Board (CN117).
 Take away the foreign objects.
• Motor driver failure 2. Check if there is an abnormal load on the Cutter Unit.
 Error reoccurs
• Encoder failure 3. Check the connection between the Cutter motor and Main Board
one. (P. 107)
• Motor failure (CN207).
one. (P. 163)
154B Cutter motor The direction of the electric current flowing in the Cutter motor  Take away the foreign objects.
over speed error repeats reversing in the set frequency.  Error reoccurs
one. (P. 163)


154C Cutter motor The direction of the electric current flowing in the Cutter motor  Take away the foreign objects.
reversing error repeats reversing in the set frequency.  Error reoccurs
• Motor driver failure 1. Check the connection between the cutter motor and Main Board • Replace the Main Board with a new
• Encoder failure (CN207). one. (P. 107)
one. (P. 163)
154D Cutter motor The direction of the electric current flowing in the Cutter motor  Take away the foreign objects.
driving time-out error repeats reversing in the set frequency.  Error reoccurs
---
one. (P. 163)
154E Cutter motor The direction of the electric current flowing in the Cutter motor  Take away the foreign objects.
velocity deviation error repeats reversing in the set frequency.  Error reoccurs
one. (P. 163)
154F Cutter motor lock error The direction of the electric current flowing in the Cutter motor  Take away the foreign objects.
repeats reversing in the set frequency.  Error reoccurs
• Motor driver failure 1. Check the connection between the cutter motor and Main Board • Replace the Main Board with a new
• Encoder failure (CN207). one. (P. 107)
one. (P. 163)
1552 Decompression pump The direction of the electric current flowing in the Decompression  Take away the foreign objects.
maintenance error pump motor repeats reversing in the set frequency.  Error reoccurs
---
• Motor failure • Replace the Decompression Pump
Unit with a new one. (P. 181)
1559 Oscillation error The direction of the electric current flowing in the Decompression  Take away the foreign objects.
pump motor repeats reversing in the set frequency.  Check if there are any foreign objects (such as a clip) that may  Error reoccurs
• Motor driver failure cause a short circuit around the motor driver on the board. • Replace the Main Board with a new
• Encoder failure  Check if the Decompression pump motor/encoder is in a normal one. (P. 107)
• Motor failure state. • Replace the Decompression Pump
Unit with a new one. (P. 181)


155A Decompression pump The electric current flowing when driving the motor is irregularly Replace the Decompression Pump Unit with a
motor overload error large. new one. (P. 181)
• Decompression Pump Unit cable is damaged. 1. Check the connection between the Decompression Pump Unit
• Irregular load and Main Board (CN115, CN202).
• Decompression Pump Unit encoder failure
• Decompression Pump Unit failure
155B Decompression pump Detects that it is being driven at an irregularly faster speed than the
1. Replace the Decompression Pump Unit
motor over speed error specified value just before stopping.
with a new one. (P. 181)
• Encoder failure
(P. 107)
155C Decompression pump Detects accumulatively more than the specified number of times that Replace the Decompression Pump Unit with a
motor reversing error it is being driven in the opposite direction to the specified driving new one. (P. 181)
direction. 1. Check the connection between the Decompression Pump Unit
• The polarity of Decompression pump motor cable is and Main Board (CN115, CN202).
opposite.
• Encoder failure
155D Decompression pump Detects that the driving period is irregularly long. Replace the Main Board with a new one.
motor driving time-out • Irregular load --- (P. 107)
error • The firmware has a defect.
155E Decompression pump Detects, when accelerating/decelerating the motor, that it is being
motor velocity deviation driven at an irregularly faster speed than the specified value. 1. Replace the Decompression Pump Unit
error • Irregular load with a new one. (P. 181)
---
• Encoder failure 2. Replace the Main Board with a new one.
• Motor failure (P. 107)
155F Decompression pump 1. Connection failure of the Decompression pump motor. Replace the Decompression Pump Unit with a
motor lock error 2. Detects that it is being driven at an irregularly slower speed than new one. (P. 181)
the specified value. 1. Check the connection between the Decompression Pump Unit
• Irregular load and Main Board (CN115, CN202).
• Encoder failure
• Motor failure
1801 AID communication An error occurs during AID communication check. 1. Turn the power off and then on again to check if the printer Replace the AID Unit with a new one.
error • Connection failure of the AID Board. recovers from the error. (P. 113)
• AID Board failure 2. Check the connection between the AID Unit (CN1) and Main
Board (CN101).
3. Carry out “AID Inspection” to check if the AID Unit functions
normally. (P. 224)


1930 Heater thermistor open The heater thermistor becomes open. 1. Check the connection between the Heater thermistor and Heater 1. Replace the Heater Unit with a new one.
error • Connection failure Board (CN3). (P. 192)
• Defective parts 2. Check if the Heater thermistor is broken.
1931 Heater thermistor short The heater thermistor becomes short-circuited. 1. Check the connection between the Heater thermistor and Heater 1. Replace the Heater Unit with a new one.
error • Connection failure Board (CN3). (P. 192)
• Defective parts 2. Check if the Heater thermistor is broken.
1932 Heater abnormal high The Heater ON/OFF circuit is abnormal. Turn the power off once and turn it back on to check if the printer Replace the Heater Board with a new one.
temperature error recovers from the error. (Ignore it if the error does not occur again). (P. 109)
1933 Heater abnormal low The temperature of the Heater Unit decreases abnormally during 1. Turn the power off once and turn it back on to check if the 1. Replace the Heater Unit with a new one.
temperature error operation. printer recovers from the error. (Ignore it if the error does not (P. 192)
• Thermistor installation failure occur again) 2. Replace the fuse of Heater Board with a
• Harness failure 2. Check the connection between the Heater Unit and Heater new one. (P. 301)
• Thermostat has worked (breaking). Board (CN2, CN3, CN4, CN7). 3. Replace the Heater Board with a new one.
• Heater Unit failure 3. Check if the fuse is blown out. (P. 109)
• Board failure (including blowout of the fuse)
1934 Heater warming up low The Heater Unit cannot be warmed up within the specified time. 1. Turn the power off once and turn it back on to check if the 1. Replace the Heater Unit with a new one.
temperature error • Thermistor installation failure printer recovers from the error. (Ignore it if the error does not (P. 192)
• Heater Unit failure occur again) 2. Replace the fuse of Heater Board with a
• Breaking or disconnection of the harness 2. Check the connection between the Heater Unit and Heater new one. (P. 301)
• Thermostat has worked (breaking). Board (CN2, CN3, CN4, CN7). 3. Replace the Heater Board with a new one.
• Board failure 3. Check if the fuse is blown out. (P. 109)
1935 Heater AC error Cannot make AC detection of the Heater Unit. 1. Turn the power off once and turn it back on to check if the 1. Replace the Heater Unit with a new one.
• Heater Unit failure printer recovers from the error. (Ignore it if the error does not (P. 192)
• Breaking or disconnection of the harness occur again) 2. Replace the fuse of Heater Board with a
• Board failure 2. Check the connection between the Heater Unit and Heater new one. (P. 301)
Board (CN2, CN3, CN4, CN7). 3. Replace the Heater Board with a new one.
3. Check if the fuse is blown out. (P. 109)
1936 Heater UART No reply in the UART communication, no UART communication 1. Turn the power off once and turn it back on to check if the 1. Replace the harness with a new one.
communication time out for a certain period. printer recovers from the error. (Ignore it if the error does not 2. Replace the Heater Board with a new one.
error • Harness failure occur again) (P. 109)
• Board failure 2. Check the connection between the Heater Board (CN8) and 3. Replace the Main Board with a new one.
Heater Board (CN8). (P. 107)
1937 UART communication UART communication is failed. 1. Turn the power off once and turn it back on to check if the 1. Replace the harness with a new one.
error • Harness failure printer recovers from the error. (Ignore it if the error does not 2. Replace the Heater Board with a new one.
• Board failure occur again) (P. 109)
2. Check the connection between the Heater Board (CN8) and 3. Replace the Main Board with a new one.
Heater Board (CN8). (P. 107)


1939 Anti-condensation fan The Anti-condensation fan (Home side) does not rotate. 1. Check the connection between the Anti-condensation fan 1. Connect the cable again.
lock error (Home) (due to connection failure or defective parts) (Home) and Heater Board (CN4). 2. Replace the Heater Unit with a new one.
2. Check if the Anti-condensation fan (Home side) is broken. (P. 192)
1940 Anti-condensation fan The Anti-condensation fan (Full side) does not rotate. (due to 1. Check the connection between the Anti-condensation fan (Full) 1. Connect the cable again.
lock error (Full) connection failure or defective parts) and Heater Board (CN7). 2. Replace the Heater Unit with a new one.
2. Check if the Anti-condensation fan (Full side) is broken. (P. 192)
1A37 Thermistor error Check the connecting part of Head FFC if there is any loose or slant 1. Replace the Head FFC with a new one.
1. The Head FFC is not connected correctly.
connection, or ripped terminals or the breaking of the FFC. (P. 122)
2. The thermistor detects a temperature out of the specification.
2. Replace the Print Head with a new one.
3. Head thermistor failure
(P. 120)
1A38 Transistor temperature 1. Transistor failure Replace the Print Head with a new one.
error --- (P. 120)
2. The thermistor detects a temperature out of the specification.
1A39 Head error Check the connecting part of Head FFC if there is any loose or slant 1. Replace the Head FFC with a new one.
connection, or ripped terminals or the breaking of the FFC. (P. 122)
1. Connection failure of the Head FFC.
2. Replace the Print Head with a new one.
2. The head is damaged due to a slant connection FFC or the like.
(P. 120)
• The drive circuit in the Print Head is damaged.
3. If the printer does not recover from the
• The fuse of the Main Board has blown.
error after trying 1 and 2, replace the Main
Board. (P. 107)
1A41 Head rank ID input error The information of the Head rank ID is wrong. Carry out “Head ID Check & Input” to check the current ID. (P. Configure the Head rank ID again.
230)
1A50 I2C communication error The I2C communication error has occurred in the Main Board. Replace the Main Board with a new one.
(Between elements on --- (P. 107)
ASIC and MAIN)
1F80 VHV fuse blowout error IES (Ink End Sensor) control error has occurred. Replace following parts at the same time.
(42V system) • The fuse of the Main Board has blown.  Check the connection between the Left Ink Cartridge Holder and  Replace the FFC (CN400, CN401)
the Main Board if there is any loose or slant connection, or ripped between the Main Board and CRCM
terminals or the breaking of the FFC (CN401). Board.
 Check the connection between the Right Ink Cartridge Holder  Replace the Ink Cartridge Holder with a
and the Main Board if there is any loose or slant connection, or new one. (P. 175, P. 179)
ripped terminals or the breaking of the FFC (CN400).  Replace the Main Board with a new one.
(P. 107)
1F83 ASIC COO error CRCM Board control error has occurred. Check if the FFC is connected at a slant. 1. Replace the FFC (CN400, CN401)
• Failure of the FFC which connects the Main Board and between the Main Board and CRCM
CRCM board Board.
• CRCM Board failure 2. Replace the Ink Cartridge Holder with a
new one. (P. 175, P. 179)
(P. 107)


1F84 Data writing error 1 Temporary error of the firmware or the Main Board. Turn the power off once and turn it back on to check if the printer 1. Re-install the firmware.
However, it may occur due to unexpected reasons such as external recovers from the error. (Ignore it if the error does not occur again) 2. Replace the Main Board with a new one.
noises. (P. 107)
1F85 Data writing error 2 Temporary error of the firmware or the Main Board. Turn the power off once and turn it back on to check if the printer 1. Re-install the firmware.
However, it may occur due to unexpected reasons such as external recovers from the error. (Ignore it if the error does not occur again) 2. Replace the Main Board with a new one.
noises. (P. 107)
1FB8 ASIC access error IES (Ink End Sensor) control error has occurred. 1. Replace the Ink Cartridge Holder. (Check
• CRCM Board failure both right/left ones respectively) (P. 175,
• Main Board failure --- P. 179)
(P. 107)
1FB9 CSIC error (1) 1. Replace the FFC (CN400, CN401)

between the Cartridge Holder and Main
1FBA CSIC error (2)
Communication failure between the Cartridge Holder and Main
 Check the connection between the Left Ink Cartridge Holder and Board. (Check both right/left ones
the Main Board if there is any loose or slant connection, or ripped
1FBE CSIC error (3) Board. respectively.)
terminals or the breaking of the FFC (CN401).
• Connection failure of the FFC. 2. Replace the Ink Cartridge Holder. (Check
1FBF CSIC error (4)
• CRCM Board failure
 Check the connection between the Right Ink Cartridge Holder
both right/left ones respectively) (P. 175,
1FC0 CSIC error (5) and the Main Board if there is any loose or slant connection, or
• Main Board failure P. 179)
ripped terminals or the breaking of the FFC (CN400).
1FC1 CSIC error (6) 3. Replace the Main Board with a new one.
(P. 107)
1FC4 IES error (1)

1FC5 IES error (2) 1. Replace the Ink Cartridge Holder with a
1FC6 IES error (3) IES control error has occurred. new one. (Check both right/left ones
• CRCM Board failure --- respectively) (P. 175, P. 179)
1FC7 IES error (4) • Main Board failure 2. Replace the Main Board with a new one.
1FC8 IES error (5) (P. 107)
1FC9 IES error (6)

2000 NVRAM error NVRAM erase or write error has occurred. Replace the Main Board with a new one.
---
(P. 107)
2002 SDRAM error Any value cannot be input when accessing SDRAM to write the Replace the Main Board with a new one.
---
value. (P. 107)
2003 FLASH BOOT SUM 1. Re-install the firmware.
1. Installation of the firmware has been failed.
CHECK error --- 2. Replace the Main Board with a new one.
2. The Flash ROM is damaged.
(P. 107)
200A F/W load error Reading/decompressing the firmware has been failed. 1. Re-install the firmware.
--- 2. Replace the Main Board with a new one.
(P. 107)


200D System interrupt A system failure such as CPU failure, defective cash or the like has Replace the Main Board with a new one.
---
watchdog time-out error occurred. (P. 107)
3000 AC shut-off The AC power has been shut off due to a power failure, unplugged, Check if the Power cable is correctly connected. 1. Replace the Power Supply Board with a
Power Supply Board failure, or Main Board failure or the like. new one. (P. 111)
(P. 107)
Dxxy Service call for FW This is an error for debugging in the design stage. However, it may Turn the power off once and turn it back on to check if the printer 1. Re-install the firmware.
debugging occur due to unexpected reasons such as external noises. recovers from the error. (Ignore it if the error does not occur again). 2. Replace the Main Board with a new one.
(P. 107)
Fxxx CPU related error Check if the installed firmware supports this printer. 1. Re-install the firmware.
 The firmware has a defect.
 The Main Board is broken. (P. 107)

3.5Error and Remedy 72
3.5 Error and Remedy
3.5.1 Troubleshooting Power Supply Problems

This section explains the procedure for troubleshooting problems on the power supply.
Table 3-6. Troubleshooting Power Supply Problems

Symptom Cause Remedy Symptom
Power cable is not plugged in to the outlet.  Power cable plugged in firmly?  Plug in the power cable firmly.
Or, something is wrong with the power cable.  Power cable plugged in straight?  Replace the power cable.
Problem on the power source Multi-tapped power source? Do not configure any multiple connection (octopus
(such as unsteady electrical voltage) wiring) from a single outlet. Try to use the wall outlet
directly.
Problem on Power Distribution Board Power Distribution Board (CN3) and Power Supply Board (CN1) Reconnect the connector.
connection connected properly?
The primary power does not turn on.
Problem on Power Supply Board connection Power Supply Board (CN51) and Main Board (CN1) connected Reconnect the connector.
properly?
If none of the remedies above helps, there is a 1. Replace AC inlet.
problem on Power Supply Board / Power 2. If the printer still does not recover, replace Power
Distribution Board. --- Distribution Board. (P. 111)
3. If the printer still does not recover, replace Power
Supply Board. (P. 111)
Connection cable is not plugged in. Or,  Connection cable plugged in properly?
something is wrong with the connection  Connection cable damaged?  Plug in the connection cable firmly.
 Replace the connection cable.
cable.  Connection cable twisted or have something on?
Computer specification does not meet the  Check if the computer meets the cable specs below:  Try different way of connecting.
requirements of connection cable. USB2.0 (High Speed USB)
 Other computers recognized?
 Change the computer.
Printer not Recognized by Computer
Printer and computer not directly connected  Using a printer selector? Connect computer and printer directly with one cable.
 Using extension cord?
 Using USB hub?
Printer driver installed incorrectly
 Product name for this printer listed in computer's printer list?  If the product name is not listed, re-install the printer
driver.
 Printing port set correctly?  Set the correct port (See the User's Manual for details).
 Printing is paused Check the print job status from computer. Resume or delete any paused jobs.
Power LED on but does not operate
 Pooled jobs • Any paused jobs?
If none of the remedies above helps... There is a problem on Main Board. --- Replace Main Board with a new one. (P. 107)

3.5.2 Troubleshooting Communication Abnormality

This section explains the procedure for troubleshooting problems on communication abnormality.
Table 3-7. Troubleshooting Communication Abnormality

Symptom Cause Remedy Symptom
The printer and the PC do not communicate. The printer and the PC do not communicate. --- Replace the USB cable with a new one.
All LEDs are lights Firmware is failed. --- Update the firmware on Service Program. (P. 229)
3.5.3 Troubleshooting Print Quality Problems

This section explains the procedure for troubleshooting problems on the print quality problems.
Table 3-8. Troubleshooting Print Quality Problems

Symptom Cause Remedy
Ink stuck inside/on the surface of the nozzles. Perform Head Cleaning. (P. 222)
The pump is not operating normally. Check the connection of the pump tube of Capping Unit.
Check if there is any broken or pressed part on the pump tube of Capping Unit.
Check the connection of the Capping Motor.
Replace the Capping Unit with a new one. (P. 182)
The wiper is not operating normally. Check the Wiper for any damage.
Check the connection of the Capping Motor.
Dot missing
Replace the Capping Unit with a new one. (P. 182)
There is something wrong in the ink path. 1. Perform the Ink Draining and initial ink charge. (P. 272, P. 271)
2. If not improved, replace the Ink Tube and the Ink cartridge holder with new ones.
(P. 186, P. 175, P. 179)
The Head FFC is not connected properly. Check the connection of the Head FFC, and if there is abnormality (slant connection or the like), correct it.(P. 122)
The case those remedies above do not improve the symptom. Replace the following parts with new ones:
• Print Head (P. 120)
• Main Board (P. 107)

Table 3-8. Troubleshooting Print Quality Problems

Paper is rubbed by the Print Head. Perform the PG Adjustment to adjust the height of Head. (P. 234)
This smear occurs because ink dries slowly. Replace the Heater Unit with a new one. (P. 192)
Ink smear (printed area)
The printed area of paper is contaminated by ink smear in the paper feed Clean the following parts if any dirt is found:
path. • Upper Paper Guide Unit (P. 155)
The backside of paper is contaminated by ink smear in the paper feed Clean the following parts if any dirt is found:
path. • Upper Platen Unit (P. 158)
Ink smear (backside)
Printing is made on the Upper Platen Unit, so it is contaminated. Check if anything is printed on the Upper Platen Unit when the paper setting and the size of paper actually to be
printed are different.

Horizontal banding There is something wrong with paper feeding. 1. Check the PF Scale for scratch and contamination.
2. Replace the SMAP Roller with a new one if any contamination or scratch is found. (P. 156)
1. Replace the Paper Feed Encoder Sensor if any abnormality is found. (P. 165)
1. Perform the Motor Measurement (PF Motor). (P. 270)

2. Perform the PF Adjustment. (P. 262)
3. Replace the PF Motor with a new one. (P. 195)
The Print Head has not been adjusted properly. Perform the Head Inclination Adjustment. (P. 231)
If the banding occurs soon after replacing the Head Data Controller Write parameters stored in the NVRAM on the previous board into the NVRAM on the new board.
Board, the parameter settings of the NVRAM may be incorrect.
The Print Head has a defect. Replace the Print Head with a new one. (P. 120)
The Main Board has a defect. Replace the Main Board with a new one. (P. 107)
Vertical banding Adjustments have not been carried out properly. Perform the Bi-d adjustment. (P. 233)
1. Perform the Motor Measurement (CR Motor). (P. 270)
2. Replace the CR Motor with a new one. (P. 196)
The CR Unit movement is unstable. Check the installation status of the CR Motor, the CR Timing Belt, and the Driven Pulley. (P. 196, P. 124)

3.5.4 Troubleshooting of Error Code 1495

This section explains the procedure for troubleshooting of error code 1495.
1. Turn on the printer.
2. Select [Before repairing] and click [Run] in the IES Detection Flag. (P. 223)
3. Eject ink. (P. 272)
4. Turn off the printer.
5. Replace the Ink Cartridge Holder. (P. 175) (P. 179)
6. Turn on the printer and start the Initial Charge automatically.
7. Make sure that the display of the [Current] shows [Normal] in the IES Detection
Flag. (P. 223)
8. Print the nozzle check pattern. (P. 221)
9. Reset the counter of the Ink Cartridge Holder. (P. 219)

CHAPTER
4
DISASSEMBLY & ASSEMBLY
4.1Overview 77
4.1 Overview C A U T IO N
 When connecting/disconnecting the FFCs to/ from the connectors,
follow the precautions below. Otherwise the board may be damaged.
 Insert the FFC terminal firmly into the connector.
Unless otherwise specified, disassembled units or components reassembled by reversing the  Do not damage the metallic foil of the FFC terminal.
disassembly procedure.
 Before applying current, confirm there is no slant connection of the
4.1.1 Precautions FFC.
 Do not fold the FFC at other than the original folds.
 Do not distort the reinforcing plate of the FFC terminal.
 Always wear gloves for disassembly and reassembly to avoid injury  When reassembling the printer, make sure to route the FFCs and
W A R N IN G
from sharp metal edges. other cables as specified in this chapter. (Failure to do so may cause an
 Make sure to unplug the AC cable before disassembly/reassembly unexpected contact of the cables with sharp metal edges, or lead to
because high voltage current flows through some parts of this printer lower the noise immunity.)
and touching such parts directly may result in electric shock and  When the printer has to be operated with the covers removed, take
failure of the printer. extra care not to get your fingers or clothes caught in moving parts.
 Do not move the Print Head Unit manually when the main power  The cutter blade is razor-sharp. Be especially careful when handling
switch is ON unless you are handling an emergency situation or the cutter.
trouble such as a paper jam.  When you removed any parts (especially cables) that are secured with
tape, double-sided tape, clamp or banding band, be sure to reinstall
and secure them with the tape as exactly the same as they were.
C A U T IO N
 Make sufficient work space for servicing.
 Locate the printer on a stable and flat surface.  Disassembling the frame and some components of the printer is
prohibited because they are assembled with precise measurements in
 Use only recommended tools for disassembly, assembly or adjustment 1/100 mm unit at the factory.
of the printer.
 When an air duster is used in repair or maintenance work, the use of
air duster products containing inflammable gas is prohibited.
 Be careful not to soil the printer or the floor with the leaked ink when
removing the ink-path-related components or parts. Spread a sheet of
paper or cloth on the floor in advance.
 Do not touch electrical circuit boards with bare hands as the elements
on the board are so sensitive that they can be easily damaged by static
electricity. If you have to handle the boards with bare hands, use static
electricity discharge equipment such as anti-static wrist straps.
 When reassembling the printer, make sure to connect the connectors
of the electric components or parts correctly and securely. Use
extreme care when connecting FFCs (flexible flat cables). Improper
connection of the FFCs, such as inserting them diagonally into the
connectors, could cause short-circuiting and lead to breakdown of the
electric elements on the boards.
 Be careful not to get the FFCs disconnected. Secure the FFCs to the
frame with clothespins etc.

4.1Overview 78
4.1.2 Orientation Definition
Top
Left
(Full side)
Rear
Right
Front (Home side)
Bottom
Figure 4-1. Orientation Definition
4.1.3 Recommended Tools

See "7.1 Service Tool" (p297).

4.2Parts Diagram 79
4.2 Parts Diagram

 Exterior Parts 1
Top Cover (p97)

Rear Cover (p99)
Upper Cover (p100)
Front Cover (p100)
Rear Frame (p101)
Left Frame (p102)
Right Frame (p102)
Left IC Holder Cover (p98)
Trimmed Waste Paper Box (p98) Maintenance Cartridge Cover (p103)
Right IC Holder Cover (p99)
Figure 4-2. Parts Diagram (Exterior Parts 1)

4.2Parts Diagram 80
 Electric Circuit Components
Right Heater Fan (p191) Right Heater Duct (p189)
Left Heater Duct (p189)
Left Heater Fan (p191)
Main Board (p107)
Heater Unit (p192)
AID Unit (p113)

Power Distribution Board (p111)
Cooling Fan (+5V) (p187)
Power Supply Board (p111) Cooling Fan (+24V) (p188)

Heater Board (p109)
Figure 4-3. Parts Diagram (Electric Circuit Components)

4.2Parts Diagram 81
 Carriage Related Parts
CR Timimg Belt (p124)

Print Head (p120)
APG Unit (p128)
Head FFC (p122)

CR Scale (p123)
CR Motor (p196)
Self Sealing Valve (p116)
CR Unit (p124)
Figure 4-4. Parts Diagram (Carriage Mechanism)

4.2Parts Diagram 82
 Paper Feed Mechanism 1
Release Unit (p152)

Middle Paper Guide (p149)
Middle Roller (p150)
SMAP Roller (p156)
U Guide (p148)
PF Motor (p195)
Figure 4-5. Parts Diagram (Paper Feed Mechanism 1)

4.2Parts Diagram 83
Upper Platen Unit (p158)
Cutter Unit (p163)

Upper Paper Guide Unit (p155)
EJ Frame Unit (p153)
Lower Platen Unit (p159)
Driven Release Holder (p154)

4.2Parts Diagram 84
Roll Width Guide Unit (p139)
Upper Roll Guide A (p138)
Driven Roller 2 (p142)
Inlet Roller (p146)

Upper Roll Guide B (p138)
Paper Width Guide Unit (p139)

Roll Unit (p130)
Driven Roller 1 (p141)
Feed Roller 2 (p145)
Paper Width Guide (p148)

Decurl Roller (p140)
Feed Roller 1 (p143)

4.2Parts Diagram 85
 Sensors
Rear Cover Open Sensor (p170)
PF Encoder Sensor (p165)
Trimmed Waste Paper Box Open Top Cover Open Sensor (p164)
Sensor (p169)
Left IC Holder Cover Open

Sensor (p168)
PE Sensor Unit (p171)
Inlet Paper Edge Sensor (p166)
Slide Rail (p132)
Slack Sensor Unit (p167)

Roll Motor (p198)
Roll End Sensor (p173)

Right IC Holder Cover Open Sensor (p168)
Roll Set Sensor (p172)
Figure 4-8. Parts Diagram (Sensor)

4.2Parts Diagram 86
 Ink System Mechanism
Ink Tube Joint (p174)
Left Ink Tube (p186)
Capping Unit (p182)

Decompression Pump Unit (p181)
Left Ink Cartridge

Holder (p175)
Right Ink Cartridge

Holder (p179)
Figure 4-9. Parts Diagram (Ink System Mechanism)

4.3Disassembly Flowchart 87
4.3 Disassembly Flowchart

 Housing
Start
Top Cover (p97) Trimmed Waste Paper Box Left IC Holder Cover (p98) Right IC Holder Cover (p99) Rear Cover (p99)
(p98)
Upper Cover (p100)
Rear Frame (p101) Trimmed Waste Paper Box

(p98)
Left Frame (p102) Right Frame (p102) Front Cover (p100)
Front Cover (p100)
Maintenance Cartridge
Cover (p103)
Figure 4-10. Disassembly Flowchart (Housing)

 Electric Circuit Components/Fan/Heater
Start
Top Cover (p97)
Upper Cover (p100)
Rear Frame (p101) Trimmed Waste Paper Box

(p98)
Left Frame (p102) Right Frame (p102) Front Cover (p100)
AID Unit (p113) Cooling Fan (+24V) Left Frame (p102) Left Heater Duct/Right
Cooling Fan (+5V) (p187)
(p188) Heater Duct (p189)
Left Heater Fan/Right Cutter Unit (p163)

Main Board (p107) Heater Board (p109)
Heater Fan (p191)
Power Supply Board/Power

Heater Unit (p192)
Distribution Board (p111)
Figure 4-11. Disassembly Flowchart (Electric Circuit Components / Fan / Heater)

 Carriage Mechanism
Start
Top Cover (p97)
Upper Cover (p100)
Rear Frame (p101) Trimmed Waste Paper Box APG Unit (p128)
(p98)
Unlocking the CR Unit (p96) Front Cover (p100)
CR Scale (p123) Self Sealing Valve (p116)
Print Head (p120)
CR Scale (p123) Rear Frame (p101)
CR Unit/CR Timimg Belt

Head FFC (p122)
(p124)
Figure 4-12. Disassembly Flowchart (Carriage Mechanism)

Start
Trimmed Waste Paper Box

(p98)
Roll Unit (p130)
Inlet Roller (p146) Paper Width Guide Unit Roll Width Guide Unit
Driven Roller 1 (p141) Decurl Roller (p140) Upper Roll Guide B (p138) Upper Roll Guide A (p138) Upper Roll Guide B (p138)
(p139) (p139)
Slide Rail (p132) Paper Width Guide (p148) Feed Roller 1 (p143) Driven Roller 2 (p142) Feed Roller 2 (p145)
Figure 4-13. Disassembly Flowchart (Paper Feed Mechanism 1)

Start
Top Cover (p97)
Rear Cover (p99) Upper Cover (p100)

Upper Cover (p100)
(p98)
Top Cover Open Sensor U Guide (p148) Front Cover (p100) Cutter Unit (p163)
(p164)
Release Unit (p152) Self Sealing Valve (p116)
U Guide (p148) APG Unit (p128) Print Head (p120)
Driven Release Holder CR Unit/CR Timimg Belt

APG Unit (p128)
(p154) (p124)
Driven Release Holder EJ Frame Unit (p153) Upper Platen Unit (p158)
(p154)
PE Sensor Unit (p171) PF Encoder Sensor (p165)
Upper Paper Guide Unit SMAP Roller (p156)

(p155)
Middle Paper Guide (p149) Middle Roller (p150) Capping Unit (p182)
EJ Frame Unit (p153) Lower Platen Unit (p159)
Figure 4-14. Disassembly Flowchart (Paper Feed Mechanism 2)

 Sensors
Start

Top Cover (p97)
(p98)
Upper Cover (p100) Roll Unit (p130)
Top Cover Open Sensor Inlet Paper Edge Sensor

Slack Sensor Unit (p167) Roll Set Sensor (p172) Roll End Sensor (p173)
(p164) (p166)

Release Unit (p152) Rear Frame (p101)
(p98)
Rear Cover Open Sensor

U Guide (p148) PF Encoder Sensor (p165) Front Cover (p100)
(p170)
Left IC Holder Cover Left Heater Duct/Right

Middle Paper Guide (p149)
Open Sensor/ Right IC Heater Duct (p189)
Holder Cover Open
Sensor (p168)
PE Sensor Unit (p171) Cutter Unit (p163)
Heater Unit (p192)
Trimmed Waste Paper

Box Open Sensor (p169)
Figure 4-15. Disassembly Flowchart (Sensors)

 Ink System Mechanism
Start
Top Cover (p97) Right IC Holder Cover Left IC Holder Cover

(p99) (p98)
Upper Cover (p100) Top Cover (p97) Top Cover (p97)
Ink Tube Joint (p174) Upper Cover (p100) Upper Cover (p100)
Rear Frame (p101) Rear Frame (p101)
Right Frame (p102) Left Frame (p102)
Maintenance Cartridge Left Ink Cartridge Holder

Cover (p103) (p175)
Right Ink Cartridge Trimmed Waste Paper Box Decompression Pump

Left Ink Tube (p186)
Holder (p179) (p98) Unit (p181)
Front Cover (p100)
Capping Unit (p182)
Figure 4-16. Disassembly Flowchart (Ink System Mechanism)

 Motors
Start
Top Cover (p97)
Upper Cover (p100)
Rear Frame (p101)
Left Frame (p102) Right Frame (p102) Left Heater Duct/Right

Heater Duct (p189)
PF Motor (p195) CR Scale (p123) Left Frame (p102) Cutter Unit (p163)
CR Motor (p196) Rear Cover (p99) Heater Unit (p192)
Trimmed Waste Paper Box Rear Cover Open Sensor

(p98) (p170)
Left IC Holder Cover Capping Unit (p182)

(p98)
Right IC Holder Cover

AID Unit (p113)
(p99)
Front Cover (p100) U Guide (p148)
Maintenance Cartridge
Ink Tube Joint (p174)
Cover (p103)
Self Sealing Valve (p116) Roll Unit (p130)
Print Head (p120) Slack Sensor Unit (p167)
Roll Motor (p198)
Figure 4-17. Disassembly Flowchart (Motors)

4.4Parts that Cannot be Removed 95
4.4 Parts that Cannot be Removed

This product includes the parts that can not be removed for the reason to maintain the quality
of the product. Make sure to check the following table of contents before disassembling the
printer.
Parts Remarks Reference

Front EJ roller Front EJ roller can not remove. Figure 4-18
Front EJ roller
Figure 4-18. Parts cannot be removed (Front EJ roller)

4.5Disassembly and Assembly Procedure 96
4.5 Disassembly and Assembly Procedure
4.5.1 Preparation for Dissembling

4.5.1.1 Unlocking the CR Unit
When removing the parts listed below, unlock the CR Unit manually or using the Service CR Unit
Program.
Parts Reference
Self Sealing Valve p116 Flat-blade screwdriver
Print Head p120

CR Scale p123
CR Unit / CR Timing Belt p124
Head FFC p122
 Unlocking the CR Unit using the Service Program

See "5.4.6 Release Carriage Lock" (p242).
 Unlocking the CR Unit manually
Unlock the CR Unit by turning the gear of the Capping Unit clockwise using a precision
flat-blade screwdriver.
Capping Unit
Take care not to damage the gear (white). (See Figure 4-19)
C A U T IO N
Figure 4-19. Unlocking the CR Unit

4.5.1.2 Ink Discharge 4.5.2 Housing

When removing the parts listed below, perform the Ink Discharge on Service Program. (see
"5.6.3.1 Ink Discharge" (p272)). 4.5.2.1 Top Cover
1. Remove the Top Cover while sliding toward you.
Parts Reference
Self Sealing Valve p116 Top Cover
Ink Tube Joint p174
Left Ink Cartridge Holder p175
Right Ink Cartridge Holder p179
Capping Unit p182
Decompression Pump Unit p181
Left Ink Tube p186
Figure 4-20. Removing the Top Cover

4.5.2.2 Trimmed Waste Paper Box 4.5.2.3 Left IC Holder Cover

1. Remove the Trimmed Waste Paper Box toward you. 1. Open the Left IC Holder Cover.
2. Disengage the two tabs, and remove the Left IC Holder Cover.
Tab
Tab
Left IC Holder Cover

Figure 4-22. Removing the Left IC Holder Cover
Figure 4-21. Removing the Trimmed Waste Paper Box

4.5.2.4 Right IC Holder Cover 4.5.2.5 Rear Cover

1. Open the Right IC Holder Cover. 3. Open the Rear Cover while holding the lock lever.
2. Disengage the two tabs, and remove the Right IC Holder Cover. 4. Release the two tabs on the full side while holding the lock lever, and remove the Rear
Cover.
Full side
Tabs
Tab
Rear Cover
Tab
Right IC Holder Cover
Figure 4-23. Removing the Right IC Holder Cover
Lock lever
Figure 4-24. Removing the Rear Cover

4.5.2.6 Upper Cover 4.5.2.7 Front Cover

1. Remove the Top Cover. (P.97) 1. Remove the Top Cover. (P.97)
2. Open the Rear Cover. 2. Remove the Upper Cover. (P.100)
3. Remove the eight screws, and remove the Upper Cover. 3. Remove the Trimmed Waste Paper Box. (P.98)
A) Silver M3x8 P-tite screw : two pieces 4. Open the Left IC Holder Cover and Right IC Holder Cover.
B) Silver M3x6 S-tite screw : six pieces 5. Remove the seven screws that secure the Front Cover.
A) Silver M3x6 S-tite screw : seven pieces
Top
B
Upper Cover
A A A
B
B
B A A A
A A
B
Front Cover
Left IC Holder Cover Right IC Holder Cover
Rear Cover
Figure 4-26. Removing the Front Cover
Figure 4-25. Removing the Upper Cover

6. Disconnect the cables from the three relay connectors. 4.5.2.8 Rear Frame
Left 1. Remove the Top Cover. (P.97)
Right
2. Remove the Upper Cover. (P.100)
3. Remove the six screws, and remove the Rear Frame.
A) Silver M3x6 S-tite screw : six pieces
Relay
connector
A
A
Relay connector A
A
A
Figure 4-27. Releasing the cable
Rear Frame
Figure 4-28. Removing the Rear Frame

4.5.2.9 Left Frame 4.5.2.10 Right Frame

1. Remove the Top Cover. (P.97) 1. Remove the Top Cover. (P.97)
2. Remove the Upper Cover. (P.100) 2. Remove the Upper Cover. (P.100)
3. Remove the Rear Frame. (P.101) 3. Remove the Rear Frame. (P.101)
4. Remove the six screw, and remove the Left Frame. 4. Remove the six screws, and remove the Right Frame.
A) Silver M3x6 S-tite screw : six pieces A) Silver M3x6 S-tite screw : six pieces
A
A
A
A A
A
A
A
A A
Tab
A
A Tab
Left Frame Right Frame

Tab
Tab
Figure 4-29. Removing the Left Frame Figure 4-30. Removing the Right Frame
Insert the two tabs of the Left Frame to the holes of the frame. (See Figure Insert the two tabs of the Right Frame to the holes of the frame. (See Figure
4-29) 4-30)

4.5.2.11 Maintenance Cartridge Cover 12. Release the Right Ink Tube from the clamps and two tabs of the Maintenance Cartridge
Cover.
1. Remove the Top Cover. (P.97)
13. Remove the decompression tube from the groove of the Maintenance Cartridge Cover.
14. Remove the FFC from the Maintenance Cartridge Cover.
3. Remove the Rear Frame. (P.101)
4. Remove the Right Frame. (P.102)
Groove
5. Remove the Front Cover. (P.100)
6. Remove the heater upper cover.
("4.5.8.3 Left Heater Duct/Right Heater Duct" Step5 (p189)) Right Ink
Tube
7. Remove the heater lower cover.
("4.5.8.3 Left Heater Duct/Right Heater Duct" Step6 (p189) to Step 7 (p189))
Maintenance
8. Remove the Right Heater Duct. Cartridge Cover
Clamp
("4.5.8.3 Left Heater Duct/Right Heater Duct" Step10 (p190))
9. Disconnect the FFC from the connector (CN402) of the Main Board.
10. Release the FFC from the two clamps. Tabs
11. Peel off the FFC.
Double-
Clamp sided tape
Double-
sided tape Clamp
Double-
sided tape FFC
FFC
Decompression tube
CN402
Figure 4-32. Removing the Maintenance Cartridge Cover (2)
Main Board

15. Remove the four screws that secure the Maintenance Cartridge Cover.
Waste ink tube (Blue)
A) Silver M3x6 S-tite screw : one piece Waste ink Tube (Red) (inside)
(outside)
B) Silver M3x8 P-tite screw : one piece
C) Silver M3x4 Bind machine screw : two pieces
Tube stopper
In the next step, waste ink may spill from the waste ink tube if the tube is
C A U T IO N
disconnected. Prepare a waste cloth or the like in advance and be careful
not to contaminate the surroundings. Hook Hook
16. Disengage two hooks of the tube stopper and remove the tube stopper, then remove the
two waste ink tube from the tube stopper.
17. Slide the Maintenance Cartridge Cover in the direction of the arrow, and remove it.
C C
B
A
Maintenance
Cartridge Cover

 Align the two tabs of the Maintenance Cartridge Cover to the two
groove of the lower guide.
Groove Maintenance
Cartridge Cover
Groove
Tab
Lower guide
Tab
 Route the decompression tube on the groove of the Maintenance

Cartridge Cover.
 Attach the FFC aligning the tab of the Maintenance Cartridge Cover
with double-sided tape.
Decompression tube
Maintenance
Cartridge Cover
FFC
Double-sided tape Tab

4.5.3 Electric Circuit Components

4.5.3.1 Board Name/Function List
When replaced the Main Board, follow the precautions below. Otherwise
C A U T IO N
the Main Board data may be damaged.
 Do not plug the printer AC cable when the printer switch is ON.
 When printer power OFF, do not unplug the printer AC cable during
power LED flashes.
Table 4-1. Board Name/Function List

Name Function Reference
Main Board CD27 MAIN • Controls the motors p107
• Controls the sensors
• Controls paper cut
• Controls the heater
• Controls the ink cartridge/
maintenance cartridge
• Controls the LED/switch/buzzer
Power Supply Board/ CC15 PSH/ • Distributes DC power supply p111
Power Distribution Board CC20 SUB-J
Heater Board CB81 MCU-B • Controls the heater p109

AID Unit CA87 SUB-J • Controls auto ink detection p113

4.5.3.2 Main Board

Double-sided
C A U T IO N
 Before working, wear an antistatic wrist band when handling the tape
internal circuit boards to prevent damage from static electricity.
A
 When replacing the Main Board, backup the NVRAM data.
FFC
A
1. Backup the NVRAM data (only replacement). (P.226)

2. Backup the Image Quality Adjustment / Color Calibration Data (only replacement).
(P.227)
7. Remove the Left Frame. (P.102)
8. Disconnect the cables and FFCs from all connectors on the Main Board. (Be sure to
unlock the connector (CN13) before disconnecting the cable.) Clamps
(4.6 Connector Position "Main Board (p205)")
Main board
9. Peel off the FFC of the Right Ink Cartridge Holder. fixing plate
10. Remove the four screws that secure the main board fixing plate.
A) Silver M3x6 Bind machine screw : four pieces Main board
unit
11. Release the cable from the seven clamps and two wire saddles, and remove the main
board unit.
Wire saddle Wire saddle
A
Clamp
Clamps Clamps
Figure 4-34. Removing the main board unit

12. Remove the two screws, and remove the cable fixing plate. 14. Update the firmware (only replacement). (P.229)
B) Silver M3x6 Bind machine screw : two pieces 15. Restore the NVRAM data (only replacement). (P.226)
13. Remove the seven screws, and Main Board.
C) Silver M3x6 Bind machine screw : six pieces A D J U S T M E N T Carry out the adjustments referring to "5.1.2 Adjustment Items and the
R E Q U IR E D Order by Repaired Part" (p210) when the Main Board is replaced.
D) Silver M3x6 S-tite screw : one piece
Cable fixing plate

C
Main Board
B C
C
C
B
Figure 4-35. Removing the Main Board

4.5.3.3 Heater Board

Before working, wear an antistatic wrist band when handling the internal Heater Board
C A U T IO N Unit
circuit boards to prevent damage from static electricity.
Heater board
1. Remove the Top Cover. (P.97) A fixing plate
2. Remove the Upper Cover. (P.100) A

6. Disconnect the cables from all connectors on the Heater Board. (Be sure to unlock the
connectors (CN1, CN2, CN3, CN11) before disconnecting the cable)
(4.6 Connector Position "Heater Board (p206)")
7. Remove the four screws that secure the heater board fixing plate.
A) Silver M3x6 Bind machine screw : four pieces A A
8. Release the cables from the four clamps and two wire saddles, then remove the heater
board unit.
Clamp Clamp Clamps Wire saddle
Figure 4-36. Removing the heater board unit

9. Remove the six screws, and remove the Heater Board.

B) Silver M3x6 Bind machine screw : six pieces
Heater Board
B B
Figure 4-37. Removing the Heater Board

4.5.3.4 Power Supply Board/Power Distribution Board

Before working, wear an antistatic wrist band when handling the internal Power supply board unit
C A U T IO N
A A
A
6. Remove the heater board unit.
("4.5.3.3 Heater Board" Step6 (p109) to Step 8 (p109))
7. Disconnect the cables from all connectors on the Power Supply Board. (Be sure to
unlock the connector (CN1) before disconnecting the cable)
(4.6 Connector Position "Power Supply Board (p207)")
8. Unlock all the connectors of the cables connected to the Power Distribution Board, and Figure 4-38. Removing the power supply board unit
disconnect all the cables.
(4.6 Connector Position "Power Distribution Board (p207)")
9. Remove the three screws, and remove the Power Supply Board Unit.
A) Silver M3x6 Bind machine screw : 3 pieces

10. Remove the six screws, and remove the Power Supply Board.
B) Silver M3x6 Bind machine screw : six pieces
11. Remove the four screws, and remove the Power Distribution Board.
C) Silver M3x6 Bind machine screw : four pieces
Power Distribution Board
Power Supply Board

C
C B
B
C
C
B
B
Figure 4-39. Removing the Power Supply Board/Power Distribution Board

4.5.3.5 AID Unit
Be sure to unplug the power cable before disassembling the AID Unit.
W A R N IN G
Working with the power supply still connected may result in electric shock.
AID upper plate

Before working, wear an antistatic wrist band when handling the internal
C A U T IO N

3. Remove the Rear Frame. (P.101) B
4. Remove the Left Frame. (P.102) A

5. Remove the clamp sheet.
("4.5.4.6 APG Unit" Step3 (p128))
6. Remove the FFC guide frame.
("4.5.4.6 APG Unit" Step4 (p128) ~ Step 5 (p128))
7. Remove the two screws, and remove the AID upper plate.
A) Silver M3x6 S-tite screw : one piece
Figure 4-40. Removing the AID upper plate

8. Remove the screw that secure the cable of the AID Unit.
C) Silver M3x6 P-tite screw : one piece Top Cable of the AID Unit
Make sure the terminal of the AID Unit cable is set in the correct direction. C
Cable of the D
AID Unit
Terminal Terminal
OK NG
9. Remove the three screws that secure the AID Unit.

D) Silver M3x6 S-tite screw : three pieces
10. Release the cable from the wire saddle.
D D
11. Remove the AID Unit downward.
Cable of the AID Unit
Wire saddle
AID Unit
Figure 4-41. Removing the AID Unit (1)

12. Disconnect the FFC from the connector of the AID Unit.
13. Remove the FFC and the feritecore. After installing the AID Unit, confirm the following.
 Route the cable of the Heater Unit (blue) under the cables.
 Secure the cable of the Heater Unit (blue) with two clamps of the Left
Ink Cartridge Holder.
OK Clamp
Ferrite core
Double-sided tape
Clamp
FFC
Cable of the Heater Unit (blue)
AID Unit Connector
NG
Figure 4-42. Removing the AID Unit (2)
A D J U S T M E N T Carry out the adjustments referring to "5.1.2 Adjustment Items and the
R E Q U IR E D Order by Repaired Part" (p210) when the AID Unit is removed or replaced.

4.5.4 Carriage Mechanism Route the Head FFC on the two tabs of the CR frame cover.
4.5.4.1 Self Sealing Valve CR frame cover

2. Remove the Upper Cover. (P.100) Head FFC
3. Remove the Trimmed Waste Paper Box. (P.98)

Tab
7. Remove the screw that secure the CR frame cover. Tab
A) Silver M3x6 S-tite screw: one piece
8. Insert a flat-blade screwdriver or a similar tool into the hole on the CR frame cover and
release the hook, and then remove the CR frame cover.
Attach the hook of the CR frame cover to the frame.

CR frame cover
CR frame cover
A
Hole
Hook
Hook Frame
Figure 4-43. Removing the CR frame cover

9. Remove the screw that secure the tube fixing plate. 11. Disengage the two hooks, and remove the grounding plate.
B) Silver M3x8 P-tite screw : one piece 12. Release the sheet (first) from the hook of the tube fixing plate, and remove the two
10. Disengage the three tabs, remove the tube fixing plate in the direction of the arrow. sheets and SUS plate.
13. Remove the Head FFC.
14. Release the Ink Tube from the two hooks of the tube fixing plate.
Tube fixing plate
Grounding
plate
Hook
Hook
Tab B
Tube fixing plate Grounding

plate
Tab
Tab
Figure 4-44. Removing the Tube fixing plate (1)
Hook From the front;

Sheet (first)
SUS plate
Sheet (second)
Head FFC
Hook
Ink Tube
Hook
Figure 4-45. Removing the tube fixing plate (2)

15. To release the Ink Tube, disengage the four hooks (two each), and release the two 17. Remove the two screws that secure the Self Sealing Valve.
outers from the two harness holders. C) Silver M2.6x8 P-tite screw : two pieces
16. Release the Head FFC, the SUS plate, and the two sheets from the four hooks (two
each) on the two harness holders.
SUS plate,
Harness holder Sheet (two pieces)
Hooks
Harness holder
C C
Outer
Ink Tube
Self Sealing
Hooks Valve
Outer
Figure 4-47. Removing the Self Sealing Valve (2)
Head FFC
When the Ink Tube is removed at the following step, ink may drip off from
C A U T IO N
the tube. Prepare a waste cloth or the like in advance and be careful not to
contaminate the surroundings.

18. Remove the two screws that secure the tube, and remove the Self Sealing Valve and
 Attach the harness holder in the following order.
the O-ring.
1. Mark the Ink Tube at the point right next to the screw hole on the CR
D) Silver M2.5x12 Bind machine screw : two pieces frame cover.
2. Attach one of the harness holder on the marked position.
Marking
O-ring
D
Screw hole of the
D CR frame cover
Ink Tube
3. Attach the other harness holder on the center of the curved part of the
sheet.
Sheet Dent
 Tighten the screw that secures the Self Sealing Valve with tightening
torque about 0.29N/m. (See Figure 4-47)
 Before installing the Ink Tube, make sure the O-ring is attached
to it.
R E Q U IR E D Order by Repaired Part" (p210) when the Self Sealing Valve is removed or
replaced.

4.5.4.2 Print Head

Print Head
When connecting/disconnecting the Head FFC to/ from the connector,
C A U T IO N
follow the precautions below. Otherwise the Print Head may be damaged.
 Insert the FFC terminal firmly into the connector.
 Do not damage the metallic foil of the FFC terminal. A
 Before applying current, confirm there is no slant connection of the Porous pad 2
FFC.
A
1
3. Remove the Remove the Trimmed Waste Paper Box. (P.98)
A
Valve holder spacer 3
Valve holder spacer
5. Remove the Self Sealing Valve. (P.116)
6. Remove the two valve holder spacers.
7. Remove the porous pad.
8. Remove the three screws that secure the Print Head.
A) Silver M2.6x8 P-tite screw: three pieces
9. Disconnect the Head FFC from the Print Head while lifting the Print Head, and remove
Print Head
the Print Head.
Head FFC
Figure 4-49. Removing the Print Head

 When installing the Print Head, press the Print Head in the direction
of the arrow, and then secure it with the two screws.
 Secure the screws in the order shown in Figure 4-49.
Print Head
R E Q U IR E D Order by Repaired Part" (p210) when the Print Head is removed or
replaced.

4.5.4.3 Head FFC

APG Unit Three tabs
3. Remove the Trimmed Waste Paper Box. (P.98) Connector of the
4. Remove the Front Cover. (P.100) CR encoder sensor

6. Remove the Print Head. (P.120)
8. Remove the clamp sheet.
("4.5.4.6 APG Unit" Step3 (p128))
9. Disconnect the FFC from the connector of the CR encoder sensor.
10. Release the Head FFC from the three tabs of the APG Unit.
11. Peel off the Head FFC from the frame.
Head FFC
12. Disconnect the Head FFC from the connectors (CN100, CN501, CN502, CN503,
CN504) of the Main Board.
Head FFC
Double-sided tape
Double-sided tape
Connectors
(CN100, CN501, CN502,
CN503, CN504)
Figure 4-50. Removing the Head FFC

4.5.4.4 CR Scale
C A U T IO N
 Take care not to bend the CR Scale when removing/installing it
because it is fragile.
 When handling the CR Scale, make sure to hold the scale only by the
edges taking care not to touch the scale surface.
 Never touch the scale surfaces. Be extremely careful not to
contaminate or scratch the scale surfaces.
Left Hook
4. Move the CR Unit to the center. CR Scale
5. Remove the torsion spring from CR Scale.

CR Unit
6. Disengage the CR Scale from the hook of the frame at left side of the printer, and Pull
out the CR Scale slowly from the CR Unit.
7. Pull out the CR Scale slowly from the slit of the carriage assembly, and then turn the
scale 90 degrees upward and remove it from the hook of the frame.
 Attach the CR Scale so that its notched portion facing upward. (See
Figure 4-51)
 Make sure not to let the CR Scale touches the CR Unit when inserting
the CR Scale into the slit of the CR Unit.
CR Unit
Slit
Right Torsion spring
Hook Chipped portion
Figure 4-51. Removing the CR Scale

4.5.4.5 CR Unit/CR Timimg Belt 10. Remove the screw, and remove the driven pulley holder stopper.
1. Remove the Top Cover. (P.97) A) Silver M3x6 machine screw : one piece
2. Remove the Upper Cover. (P.100) 11. Remove the extension spring, and remove the CR Timimg Belt from the driven pulley.
3. Remove the Trimmed Waste Paper Box. (P.98) 12. Remove the CR Timimg Belt from the pinion gear of the CR Motor.
Left Right CR Motor
Extension Spring CR Timimg Belt
7. Remove the CR Scale. (P.123) CR Timimg Belt
8. Remove the FFC from the CR encoder sensor.
("4.5.4.3 Head FFC" Step9 (p122)) A
9. Remove the main press torsion spring and sub press torsion spring.
Main press torsion spring

Sub press torsion spring
Driven pulley pinion gear

Driven pulley
holder stopper
Figure 4-53. Releasing the CR Timimg Belt
Figure 4-52. Removing the Main press torsion spring/Sub press torsion spring

13. Remove the cut washers, and remove the two PG cams.
14. Remove the two washers, and the two disc springs.
Cut washer
When installing the PG cam, install it in the order shown below. Cut washer
PG cam
PG cam
Cut washer Right PG cam Washer Disc spring
Washer, disc spring

15. Remove the two PG cam bushings.
Right CR scale
16. Remove the spring, and remove the right CR scale mount plate. mount plate
PG cam bushing
Washer, disc spring
Spring
PG cam bushing
Figure 4-54. Removing the Right CR scale mount plate

17. Remove the driven pulley. 19. Pull up the center of the plate, and disengage the hook.
18. Pull the CR main shaft and the CR sub shaft, and remove the CR Unit and left CR scale 20. Turn the plate to the position shown in the figure, and remove it.
mount plate. 21. Remove the CR belt holder from the CR Unit.
22. Remove the CR Timimg Belt from the CR belt holder.
Left CR scale CR Timimg Belt

mount plate
Driven pulley
CR Unit Hook
Plate CR belt holder
Figure 4-56. Removing the CR Timimg Belt

CR main shaft
 Install the CR Timing Belt as follows.
 Face the tooth side as shown in the figure below.
 Set the area with the gear on both sides to the CR belt holder.
CR sub shaft
Top: Teeth Area with the teeth Top: Teeth

Bottom: Flat on both sides Bottom: Flat
Figure 4-55. Removing the CR Unit

 Attach the right CR scale mount plate in the following order.

1. Remove the cut washer, and remove the center of spur gear.
2. Install the right CR scale mount plate.
3. Secure the two PG cams with their positioning holes aligned with
the holes on the frame using the cut washers.
4. Secure the center of spur gear with cut washer.
Spur gear PG cam

PG cam
Positioning hole
Positioning
hole
Lubricate the parts before installing the CR Unit referring to"6.3

Lubrication
Lubrication (p280)" when the CR Unit is removed or replaced.
R E Q U IR E D Order by Repaired Part" (p210) when the CR Unit is removed or replaced.

4.5.4.6 APG Unit 6. Release the FFC of the PF Encoder Sensor from the four tabs of the APG Unit.
1. Remove the Top Cover. (P.97) 7. Disconnect the cable of the APG Motor from the relay connector.
2. Remove the Upper Cover. (P.100) 8. Disconnect the cable from the connector of the APG position sensor
3. Disengage the hook of the clamp sheet, and remove the clamp sheet. 9. Remove the three screws that secure the APG Unit.
4. Remove the Head FFC from the three tabs of the APG Unit. B) Silver M3x6 S-tite screw : three pieces
5. Remove the two screws, and then slide the FFC guide frame and remove it.
A) Silver M3x6 Bind machine screw : two pieces B
B
Clamp sheet
Hook
Head FFC
A Relay connector
Three tabs Connector of the APG
position sensor
A
Cable of the APG
Motor
FFC guide frame
Tab
FFC of the PF
Encoder Sensor
APG Unit
Figure 4-57. Removing the Clamp sheet/FFC guide frame

APG Unit
Figure 4-58. Removing the APG Unit

Attach the two tabs of the APG Unit to the two holes of the frame.
Tabs
APG Unit
Lubricate the parts before installing the APG Unit

Lubrication
referring to "6.3 Lubrication (p280)" when the APG Unit is replaced.
R E Q U IR E D Order by Repaired Part" (p210) when the APG Unit is removed or
replaced.

4.5.5 Paper Feed Mechanism

4.5.5.1 Roll Unit
1. Remove the Trimmed Waste Paper Box. (P.98) Stopper
2. Pull out the Roll Unit. Stopper
A
3. Remove the two screws, and remove the two stoppers. A
A) Silver M3x6 S-tite screw : two pieces
Roll Unit
Figure 4-59. Removing the Roll Unit (1)

4. Pull out the Roll Unit, and remove the screw that secures the sheet.
B) Silver M3x6 S-tite screw: one piece
In the next step, do not pull away the sheet too far, or the hook on the sheet
C A U T IO N
may be damaged.
Sheet Hooks
ｘ Roll Unit
5. Remove the Sheet.
6. Disconnect the cable from the relay connector, and remove the Roll Unit.
Sheet Relay connector
Figure 4-60. Removing the Roll Unit
 When the Roll Unit is replaced with a new one, remove the
Intermediate Slide Rail (P.132) from the existing Roll Unit and install
the rail to the new Roll Unit.
 Do not put pressure more than required to install the Roll Unit. Doing
so may damage the Slide Rail.
x
Lubricate the parts before installing the Roll Unit referring to"6.3
Lubrication
Lubrication (p280)" when the Roll Unit is replaced.

4.5.5.2 Slide Rail

Left
4.5.5.2.1 Intermediate Slide Rail
A Intermediate Slide Rail
When the Intermediate Slide Rail is replaced with a new one, replace the A
C A U T IO N
External Slide Rail and Internal Slide Rail (P.135).
ｘ
A
2. Remove the Roll Unit. (P.130)
3. Remove the six screws, and remove the two Intermediate Slide Rail from the Roll
Unit.
Roll Unit
A) Silver M3x5 Cup S-tite screw: six pieces
Right
Intermediate Slide Rail A
Roll Unit
Figure 4-61. Removing the Intermediate Slide Rail

 Replacement procedure 3. Install the Intermediate Slide Rail to the Roll Unit in the following order.
1. Insert two tabs of the slide rail assembly jig (for roll unit) to the positioning holes of 1. Press down the Intermediate Slide Rail.
the Roll Unit. 2. Pull the Intermediate Slide Rail in the front side direction.
3. Tighten three screws in the order shown in Figure 4-64 to fix the Intermediate Slide
Tab and positioning Left Rail.
Roll Unit
hole
Tab and positioning C H E C K Since the screw holes on a new Roll Unit have no grooves, users may feel
hole P O IN T resistance in tightening screws. However, this is not a failure.
Slide rail assembly jig

(for roll unit)
Figure 4-62. Attaching the slide rail assembly jig (for roll unit)
2. Set the Intermediate Slide Rail on the slide rail assembly jig (for roll unit).
Intermediate Slide Rail

(for roll unit)
Figure 4-63. Attaching the Intermediate Slide Rail (1)

4. Remove the Slide rail assembly jig (for roll unit).

Dowel Make sure the dowel of the Roll Unit is an 5. Repeat Step1 to Step4 to install the Intermediate Slide Rail on the right side of the Roll
aligned with the hole of the Slide Rail. Unit.
Right
Roll Unit
Step 3-1 Intermediate Slide Rail
Intermediate Slide Rail
Step 3-2 Slide rail assembly jig

(for roll unit)
Screw
Screw 1
Screw

4.5.5.2.2 External Slide Rail / Internal Slide Rail 5. Remove the six screws, and remove the two External Slide Rail / Internal Slide Rail.
B) Silver M3x4 machine screw: six pieces
When the External Slide Rail and Internal Slide Rail are replaced with a
C A U T IO N Left
new one, replace the Intermediate Slide Rail (P.132).
External Slide Rail
B
ｓ
B
2. Remove the Roll Unit. (P.130) B
3. Remove the Slack Sensor Unit. (P.167)

4. Remove the screw, and remove the Slack Sensor Unit Support.
A) Silver M3x6 S-tite screw: one piece Internal Slide Rail
Right
Slack Sensor Unit Support
External Slide Rail
B
A Internal Slide Rail
Figure 4-67. Removing the External Slide Rail
Figure 4-66. Removing the Slack Sensor Unit Support

 Replacement procedure 3. Install the External Slide Rail to the printer in the following order.
1. Insert two tabs of the slide rail assembly jig (for frame) to the positioning holes of the 1. Pull the External Slide Rail in the front side direction.
frame. 2. Tighten three screws in the order shown in Figure 4-70 while pressing down the
External Slide Rail.
Left
Tab and positioning
Tab and positioning hole When installing the External Slide Rail, move the two Internal Slide Rail
hole on the two External Slide Rail on both sides of the printer toward you
beforehand.
External Slide Rail
Internal Slide Rail

(for frame)
Figure 4-68. Attaching the slide rail assembly jig (for frame)
2. Set the External Slide Rail on the slide rail assembly jig (for frame).
External Slide Rail

(for frame)
Figure 4-69. Attaching the External Slide Rail (1)

4. Remove the slide rail assembly jig (for frame).

5. Repeat Step1 to Step4 to install the External Slide Rail on the right side of the printer.
Step 3-2
Right
External Slide Rail
External Slide Rail
TBD
Dowel
Step 3-1

(for frame)
Attach the dowel of the frame to the
positioning hole of the External Slide Rail.
Figure 4-71. Removing the External Slide Rail (2)
2
3
1
Screw
Screw
Screw
Figure 4-70. Removing the External Slide Rail (1)

4.5.5.3 Upper Roll Guide A 4.5.5.4 Upper Roll Guide B

1. Remove the Trimmed Waste Paper Box. (P.98) 1. Remove the Trimmed Waste Paper Box. (P.98)
2. Remove the Roll Unit. (P.130) 2. Remove the Roll Unit. (P.130)
3. Open the Upper Roll Guide A. 3. Open the Upper Roll Guide B.
4. Disengage the two tabs at the right side, and remove the Upper Roll Guide A. 4. Disengage the two tabs, and remove the Upper Roll Guide B.
Upper Roll Guide A Upper Roll Guide B

Tab
É_É{ Tab
Tab
Tab
Figure 4-72. Removing the Upper Roll Guide A Figure 4-73. Removing the Upper Roll Guide B

4.5.5.5 Paper Width Guide Unit 4.5.5.6 Roll Width Guide Unit
1. Remove the Trimmed Waste Paper Box. (P.98) 1. Remove the Trimmed Waste Paper Box. (P.98)
2. Remove the Roll Unit. (P.130) 2. Remove the Roll Unit. (P.130)
3. Open the Upper Roll Guide B. 3. Remove the two screws, and remove the Roll Width Guide Unit.
4. Remove the two screws that secure the Paper Width Guide Unit. A) Silver M3x6 S-tite screw : two pieces
A) Silver M3x8 P-tite screw : two pieces
5. Disengage the two tabs of the Paper Width Guide Unit from the two grooves of the Roll Width Guide Unit
Roll Unit, then remove the Paper Width Guide Unit in the direction of the arrow.
A A
Tab Paper Width Guide Unit
Tab
Groove
Groove
Upper Roll Figure 4-75. Removing the Roll Width Guide Unit
Guide B
A Paper Width
Guide Unit
Figure 4-74. Removing the Paper Width Guide Unit

4.5.5.7 Decurl Roller/Driven Roller (1/2) 6. Remove the two torsion springs.
4.5.5.7.1 Decurl Roller Torsion spring

3. Remove the Sheet.
("4.5.6.10 Roll End Sensor" Step3 (p173))
4. Remove the Roll End Sensor.
("4.5.6.10 Roll End Sensor" Step4 (p173)) Torsion spring
5. Remove the screw, and remove the frame.
B) Silver M3x6 Bind machine screw : one piece
Figure 4-77. Removing the torsion spring

7. Release both ends of the Decurl Roller from the holes on the right and left of the frame.
Hole
Decurl Roller
Frame
Hole
Figure 4-78. Removing the Decurl Roller
Lubricate the parts referring to "6.3 Lubrication (p280)" when the Decurl
Figure 4-76. Removing the frame Lubrication
Roller is replaced.

4.5.5.7.2 Driven Roller 1 4. Remove the two torsion springs.

Torsion Spring
3. Remove the three screws, and remove the frame.
A) Silver M3x8 P-tite screw: three pieces
Torsion Spring
Frame
A
A Figure 4-80. Removing the torsion spring

5. Release both ends of the Driven Roller 1 from the holes on the right and left of the
A frame.
Hole
Driven Roller 1
Figure 4-79. Removing the frame

Hole
Figure 4-81. Removing the Driven Roller 1
Lubricate the parts referring to "6.3 Lubrication (p280)" when the Driven
Lubrication
Roller 1 is replaced.

4.5.5.7.3 Driven Roller 2

Lubrication
1. Remove the Trimmed Waste Paper Box. (P.98) Roller 2 is replaced.
3. Remove the Roll Width Guide Unit. (P.139)
4. Remove the two torsion springs.
Torsion spring Driven Roller 2 Torsion spring

5. Release both ends of the Driven Roller 2 from the holes on the right and left of the
frame.
Hole Hole
Driven Roller 2
Figure 4-83. Removing the Driven Roller 2

4.5.5.8 Feed Roller (1/2)/Inlet Roller 7. Remove the Cut washer, and remove the handle.
4.5.5.8.1 Feed Roller 1

Handle
1. Removing the Trimmed Waste Paper Box. (P.98)
2. Removing the Roll Unit. (P.130)
3. Removing the Paper Width Guide Unit. (P.139)
4. Open the Upper Roll Guide B.
5. Remove the cut washer, and remove the gear.
6. Release the tab of the bush and remove the bush by rotating it in the direction of arrow.
Upper Roll Guide B
Cut washer
Feed Roller 1
Figure 4-85. Removing the handle
8. Remove the parallel pin.
Gear
9. Remove the E-ring, remove the washer, disc spring and plastic washer.
When installing the washer, disc spring, and plastic washer, install them in
the order shown below.
Plastic washer Disc spring Washer E-ring

Cut washer
Tab
Bushing
Figure 4-84. Removing the gear

10. Release the tab of the bush and remove the bush by rotating it in the direction of arrow. 11. Remove the grounding spring.
12. Release both ends of the Feed Roller 1 from the holes on the right and left of the frame.
Tab 13. Remove the E-ring and the plastic washer from the Feed Roller 1.
Washer,
disc spring, Grounding
plastic washer spring
E-ring
Bush
Feed Roller 1
Parallel pin Hole
Hole
Figure 4-86. Removing the Feed Roller 1 (1)
E-ring,
plastic washer
Figure 4-87. Removing the Feed Roller 1 (2)
Lubricate the parts referring to "6.3 Lubrication (p280)" when the Feed
Lubrication

4.5.5.8.2 Feed Roller 2 7. Remove the E-ring, remove the washer, disc spring and plastic washer.
1. Remove the Trimmed Waste Paper Box. (P.98) When installing the washer, disc spring, and plastic washer, install them in
2. Remove the Roll Unit. (P.130) the order shown below.
3. Remove the Upper Roll Guide B. (P.138)
4. Open the A Upper Roll Guide A. Plastic washer Disc spring Washer E-ring
5. Remove the cut washer, and remove the gear.

Feed Roller 2
Bush
Washer,
disc spring,
plastic washer
Tab
Gear
Washer
E-ring
Bush Figure 4-89. Removing the bush
Tab
Figure 4-88. Removing the gear

9. Remove the grounding spring. 4.5.5.8.3 Inlet Roller

10. Release both ends of the Feed Roller 2 from the holes on the right and left of the frame.
11. Remove the E-ring and the plastic washer from the Feed Roller 2.
Grounding spring
Inlet Roller
Tab
Feed Roller 2
Hole
Hole
Bush
Figure 4-91. Removing the bush

E-ring, 4. Remove the E-ring, remove the gear, washer, disc spring and plastic washer.
plastic washer
When installing the gear, washer, disc spring, and plastic washer, install
them in the order shown below.
Gear
Disc
E-ring Washer spring Plastic washer
Figure 4-90. Removing the Feed Roller 2
Lubricate the parts referring to "6.3 Lubrication (p280)" when the Feed
Lubrication

7. Open the Upper Roll Guide A.

Gear 8. Release both ends of the Inlet Roller from the holes on the right and left of the frame.
Washer,
disc spring, 9. Remove the E-ring and the plastic washer from the Inlet Roller.
plastic washer
Inlet Roller
Hole
Hole
E-ring
Upper Roll
Figure 4-92. Removing the gear Guide A
E-ring,
5. Release the tab of the bush and remove the bush by rotating it in the direction of arrow. plastic washer
6. Remove the grounding spring.
Bush
Grounding Spring
Figure 4-94. Removing the Inlet Roller
Lubricate the parts referring to "6.3 Lubrication (p280)" when the Inlet
Tab Lubrication
Roller is replaced.
Figure 4-93. Removing the bush/Grounding Spring

4.5.5.9 Paper Width Guide 4.5.5.10 U Guide

1. Remove the Trimmed Waste Paper Box. (P.98) 1. Remove the Top Cover. (P.97)
2. Remove the Roll Unit. (P.130) 2. Remove the Rear Cover. (P.99)
3. Remove the Paper Width Guide Unit. (P.139) 3. Remove the Upper Cover. (P.100)
4. Remove the two screws, and remove the Paper Width Guide and the support guide. 4. Remove the three screws that secure the U Guide.
A) Silver M3x8 P-tite screw : two pieces A) Silver M3x6 Bind machine screw: three pieces
5. Disengage the two tabs, and remove the U Guide.
Paper Width Guide

Tab
Tab
Support guide
A
A
Figure 4-95. Removing the Paper Width Guide
A A A
U Guide
Figure 4-96. Removing the U Guide

4.5.5.11 Middle Paper Guide

2. Remove the Rear Cover. (P.99)
4. Remove the Top Cover Open Sensor. (P.164) Middle Paper Guide
5. Remove the Release Unit. (P.152)
6. Remove the U Guide. (P.148)
7. Remove the APG Unit. (P.128)
8. Remove the Driven release holder. (P.154)
9. Remove the PE Sensor Unit. (P.171)
10. Remove the Upper Paper Guide Unit. (P.155)
Tab
11. Disengage the four tabs, and remove the Middle Paper Guide while lifting it upward.
Tab
Lubricate the parts referring to "6.3 Lubrication (p280)" when the Middle Tab
Lubrication
Paper Guide is replaced.
Tab
Figure 4-97. Removing the Middle Paper Guide

4.5.5.12 Middle Roller

Bush
3. Remove the Upper Cover. (P.100) Tab
4. Remove the Top Cover Open Sensor. (P.164)
11. Remove the Middle Paper Guide. (P.149)
12. Remove the cut washer at the left side.
13. Release the tab of the two bushes and remove the bushes by rotating it in the direction
of arrow.
Bush
Cut washer
Tab
Middle Roller
Figure 4-98. Removing the Middle Roller (1)

14. Release the Middle Roller from the holes on the frame, and remove it.
Hole
Hole
Middle Roller
Figure 4-99. Removing the Middle Roller (2)

4.5.5.13 Release Unit

1. Remove the Top Cover. (P.97) Front
Hook Hook
2. Remove the Rear Cover. (P.99) Hook
5. Remove the four screws that secure Release Unit.
A) Silver M3x5 S-tite screw : four pieces Tab
Tab
6. Release the cables of the Release Unit, PE Sensor Unit and APG position sensor from
the five tabs of the Release Unit.
7. Press the two tabs on the Release Unit to release the three hooks, and remove the
Release Unit upward. Rear
Release Unit
Lubricate the parts referring to "6.3 Lubrication (p280)" when the Release
Lubrication
Unit is replaced.
A A A A
Tab
Tabs Tabs
Figure 4-100. Removing the Release Unit

4.5.5.14 EJ Frame Unit

7. Remove the CR Unit. (P.124)
8. Remove the two screws, and remove the EJ Frame Unit.
A) Silver M3x6 Bind machine screw : two pieces
EJ Frame Unit
Figure 4-101. Removing the EJ Frame Unit

4.5.5.15 Driven Release Holder

Front
Tab
In the following procedure, be careful not to lose the parallel pin, because it
C A U T IO N
may drop off when sliding the Driven Release Holder.
Parallel pin
Gear
7. Push the tab of the Driven Release Holder, and slide the Driven Release Holder in the
Figure 4-102. Removing the Driven Release Holder
direction of the arrow.
Install the Driven Release Holder with its gear section upward. (See Figure
R E Q U IR E D Order by Repaired Part" (p210) when the Driven Release Holder is
4-102)
removed or replaced.
Lubrication
Release Holder is removed or replaced.

4.5.5.16 Upper Paper Guide Unit

1. Remove the Top Cover. (P.97) Front Holes
2. Remove the Rear Cover. (P.99) Shaft
Shaft
3. Remove the Upper Cover. (P.100) Shaft
4. Remove the Top Cover Open Sensor. (P.164) Shaft

8. Remove the Driven release holder. (P.154) Upper Paper Guide Unit
PF spring
10. Remove the four PF spring from the four Upper Paper Guide Unit in the direction of
the arrow. PF spring
11. Lift the front side of the Upper Paper Guide Unit, and slide it to the rear of the printer PF spring
to disengage the shaft of the Upper Paper Guide Unit from the hole of the frame.
PF spring
12. Remove the Upper Paper Guide Unit to the rear.
PF spring
Figure 4-103. Removing the Upper Paper Guide Unit

4.5.5.17 SMAP Roller

5. Remove the Release Unit. (P.152) PF Timimg Belt

Screw
11. Remove the EJ Frame Unit. (P.153)
12. Remove the Upper Platen Unit. (P.158)
13. Remove the PF Encoder Sensor. (P.165)
14. Remove the AID Unit.
("4.5.3.5 AID Unit" Step7 (p113)) Screw
15. Loosen the two screws, and loosen the tension of the PF Timimg Belt, then remove the
Figure 4-104. Removing the PF Timimg Belt
PF Timimg Belt.
16. If the SMAP Roller Middle Support is attached, disengage the hook, and remove the
PF Roller Middle Support.
SMAP Roller Middle Support
Hook
Figure 4-105. Removing the SMAP Roller Middle Support

17. Remove the grounding spring from the groove on the SMAP Roller and the hole of the 19. Remove the SMAP Roller from the hole of the frame.
frame.
18. Detach the tab of the left bush from the frame using tweezers, and rotate it in the PF Scale
direction of the arrow to align it with the hole on the frame. Hole
Left bush
Hole
Grounding Spring SMAP Roller
Groove Coated surface
Hole
SMAP Roller
Tab
Figure 4-107. Removing the SMAP Roller (2)
When installing the SMAP Roller, be careful not to damage the PF Scale.
(See Figure 4-107)
Figure 4-106. Removing the SMAP Roller (1)
In the next step, make sure of the following.

C A U T IO N
 Prevent the coated surface of the SMAP Roller from being scratched.
 Do not touch the coated surface of the SMAP Roller with bare hands.
 Be careful not to bend the PF scale. A D J U S T M E N T Carry out the adjustments referring to "5.1.2 Adjustment Items and the
R E Q U IR E D Order by Repaired Part" (p210) when the SMAP Roller is removed or
replaced.
Lubricate the parts referring to "6.3 Lubrication (p280)" when the SMAP
Lubrication
Roller is replaced.

4.5.5.18 Upper Platen Unit

Tab and positioning hole
8. Remove the Driven release holder. (P.154) Rear EJ roller
9. Remove the PE Sensor Unit. (P.171) Bearings
12. Remove the AID upper plate.
("4.5.3.5 AID Unit" Step7 (p113))
13. Remove the screw, and remove the cable of the AID Unit.
Bearings
A) Silver M3x6 P-tite screw : one piece
14. Disengage the tab of the Upper Platen Unit from the positioning hole of the Upper
Platen Unit.
15. Release the three bearings of the Upper Platen Unit from the Rear EJ roller.
R E Q U IR E D Order by Repaired Part" (p210) when the Upper Platen Unit is removed or Upper Platen Unit A
replaced.
Cable of the AID Unit

Lubricate the parts referring to "6.3 Lubrication (p280)" when the Upper
Lubrication
Platen Unit is replaced. Figure 4-108. Removing the Upper Platen Unit

4.5.5.19 Lower Platen Unit

1. Remove the Top Cover. (P.97) Drive EJ gear
Transmission EJ gear
Cut washer
12. Remove the Upper Platen Unit. (P.158)
13. Remove the PF Encoder Sensor. (P.165)
14. Remove the SMAP Roller. (P.156)
15. Remove the Capping Unit. (P.182)
Figure 4-109. Removing the Lower Platen Unit (1)
16. Remove the Drive EJ gear from the Front EJ roller.
17. Remove the cut washer, and slide the transmission EJ gear toward you.

18. Remove the EJ grounding spring. 20. Remove the two E-rings, and remove the two washers and two disc springs from the
front EJ roller and rear EJ roller.
EJ grounding spring When installing the washer and disc spring, install them in the order
shown below.
Disc spring Washer E-ring

19. Release the tab of the two left bushes and remove the bushes by rotating it in the
direction of arrow.
21. Disengage the tabs of the two right bushes.
Front EJ roller
Left bushes
Rear EJ roller
Tab
Right bushes
E-ring, Tabs
Tab washer,
disc spring

22. Release both ends of the Rear EJ roller from the holes on the right and left of the 23. Remove the two screws that secure the Lower Platen Unit.
frame. A) Silver M3x8 P-tite screw: one piece
Hole Rear EJ roller Hole B
Lower Platen Unit
Figure 4-113. Remove the Lower Platen Unit (3)
Figure 4-114. Remove the Lower Platen Unit (4)

Do not remove the Front EJ roller. (See "4.4 Parts that Cannot be Insert the porous pad of the Lower Platen Unit to the hole of the frame.
C A U T IO N
Removed" (p.95))
24. Remove the Lower Platen Unit while moving the Front EJ roller out of the way. Porous pad
Hole
Front EJ roller
Lower Platen Unit Lubricate the parts referring to "6.3 Lubrication (p280)" when the Lower
Lubrication
Platen Unit is replaced.
Figure 4-115. Removing the Lower Platen Unit(4)

4.5.5.20 Cutter Unit

1. Remove the Top Cover. (P.97) Mini clamp
3. Remove the Trimmed Waste Paper Box. (P.98) Mini wire saddles
5. Remove the heater upper cover. Cable of the cutter
("4.5.8.3 Left Heater Duct/Right Heater Duct" Step5 (p189)) home sensor

7. Remove the Right Heater Duct.
("4.5.8.3 Left Heater Duct/Right Heater Duct" Step10 (p190)) Relay connectors
8. Remove the four screws that secure the Cutter Unit.
A) Silver M3x6 Bind machine screw : four pieces Cutter Unit
9. Remove the two relay connectors.

10. Release the cable of the cutter home sensor from the mini clamp. A A
11. Release the cable of the three mini wire saddle, and remove the Cutter Unit.
A A
R E Q U IR E D Order by Repaired Part" (p210) when the Cutter Unit is replaced.
Figure 4-116. Removing the Cutter Unit

4.5.6 Sensors 5. Disengage the two hooks, and remove the sensor.
4.5.6.1 Top Cover Open Sensor

3. Disconnect the cable from the connector of the sensor.
Hooks
Frame
Top Cover Open

Sensor
Top Cover Open
Sensor
Figure 4-118. Removing the Top Cover Open Sensor
Connector
Cable

4.5.6.2 PF Encoder Sensor 7. Disconnect the FFC from the connector (CN110) of the Main Board.
1. Remove the Top Cover. (P.97) 8. Remove the FFC.
3. Remove the Rear Frame. (P.101) Double-sided tape
Main Board
4. Remove the screw that secure the PF Encoder Sensor.
B) Silver M2.6x5 P-tite screw : one piece
5. Disengage the tab, and remove the PF Encoder Sensor in the direction indicated by the Double-sided tape
arrow.
6. Release the FFC from the seven tabs.
FFC
Tabs
CN110
PF Encoder Sensor
Figure 4-120. Removing the PF Encoder Sensor (2)
Tab
Attach the two tabs of the PF Encoder Sensor to the positioning hole and
groove of the sensor cover.
FFC Tabs
Sensor cover
PF Encoder Sensor
A
Positioning hole
Tab
Positioning groove
Figure 4-119. Removing the PF Encoder Sensor (1)
R E Q U IR E D Order by Repaired Part" (p210) when the PF Encoder Sensor is removed
or replaced.

4.5.6.3 Inlet Paper Edge Sensor 5. Disengage the four hooks, and remove the sensor.
3. Remove the screw, and remove the frame. Hooks
Inlet Paper Edge
Sensor
A
Connector
Cable
Figure 4-122. Removing the Inlet Paper Edge Sensor

Frame Inlet Paper Edge
Sensor

4.5.6.4 Slack Sensor Unit

4. Release the cable from the mini clamp.
5. Remove the screw, and remove the Slack Sensor Unit.
Slack Sensor Unit
Connector
Cable
Sensor
Mini clamp
Figure 4-123. Removing the Slack Sensor Unit

4.5.6.5 Left IC Holder Cover Open Sensor/

Right IC Holder Cover Open Sensor
C H E C K The procedure below is for disassembling the Right IC Holder Cover Open
P O IN T Sensor. Use the same procedure for disassembling the Left IC Holder Right IC Holder Cover
Cover Open Sensor. Open Sensor

Cable
Connector
5. Disengage the two hooks, and remove the sensor.
Hooks
Figure 4-124. Removing the Left IC Holder Cover Open Sensor/

Right IC Holder Cover Open Sensor

4.5.6.6 Trimmed Waste Paper Box Open Sensor

5. Remove the Left Heater Duct/Right Heater Duct. (P.189)
6. Remove the Cutter Unit. (P.163)
7. Remove the Heater Unit. (P.192)

Open Sensor
Hooks
Cable
Connector
Figure 4-125. Removing the Trimmed Waste Paper Box Open Sensor

4.5.6.7 Rear Cover Open Sensor

Frame
Rear Cover A
Set the detection point of the sensor on the right side of the lock lever of the Open Sensor
Rear Cover.
Lock lever Connector
Cable
Detection
point Figure 4-126. Removing the Rear Cover Open Sensor (1)
Rear Cover Open

Sensor
OK NG
Hooks
Rear Cover
Open Sensor
Figure 4-127. Removing the Rear Cover Open Sensor (2)

4.5.6.8 PE Sensor Unit

3. Remove the Upper Cover. (P.100) Hooks
PE Holder
7. Remove the Middle Paper Guide. (P.149) Tab
C A U T IO N
 Be careful not to damage the hook of the PE Holder when pushing the
hook.
 When taking next step, be careful not to damage the lever and spring
of the PE Holder.
PE holder
Figure 4-128. Removing the PE Sensor Unit (1)
Lever 10. Release the cable from the tab of the PE Holder.
11. Disengage the hook, and remove the PE Sensor.
Spring
Tab
PE Sensor
8. Release the tab of the PE holder using flat-blade screwdriver or a similar tool, and PE Sensor
detach the two hooks of the PE holder.
9. Release the PE Sensor Unit from the frame while sliding the PE Sensor Unit in the
direction of the arrow.
Hook
Cable
PE Holder
Figure 4-129. Removing the PE Sensor Unit (2)

4.5.6.9 Roll Set Sensor 5. Disconnect the cable from the connector of the sensor.
1. Remove the Trimmed Waste Paper Box. (P.98) 6. Disengage the four hooks, and remove the sensor.
3. Remove the eleven screws, and remove the two sheets.
A) Silver M3x6 P-tite screw : eleven pieces
Roll Set Sensor
4. Remove the screw, and remove Roll Set Sensor from the grounding plate.
Cable
A A
A A
Sheet A Connector
A A Sheet
A
A
A
A
Hooks
Grounding plate
Hooks
B
Figure 4-131. Removing the Roll Set Sensor

Roll Set Sensor
Figure 4-130. Removing the sheet

4.5.6.10 Roll End Sensor 5. Remove the grounding plate.

1. Remove the Trimmed Waste Paper Box. (P.98) 6. Disconnect the cable from the connector of the sensor.
2. Remove the Roll Unit. (P.130) 7. Disengage the four hooks, and remove the sensor.
3. Remove the eleven screws, and remove the two sheets.
A) Silver M3x6 P-tite screw : eleven pieces Connector
4. Remove the two screws, and remove the grounding wire and Roll End Sensor.
B) Silver M3x6 S-tite screw : one piece
Grounding plate
C) Silver M3x6 P-tite screw : one piece
A A
Cable
A A
Sheet
A
Sheet Roll End Sensor
A A
A
A
A
A
Hook
Hook
B C
Grounding
Wire
Figure 4-133. Removing the Roll End Sensor
Roll End Sensor
Figure 4-132. Removing the sheet

4.5.7 Ink System Mechanism

Left Ink Tube Right Ink
Tube
4.5.7.1 Ink Tube Joint Ink Tube Joint
1. Remove the Top Cover. (P.97) A
2. Remove the Rear Cover. (P.99) A C

B Self Sealing C
B Valve
6. Remove the CR frame cover.
("4.5.4.1 Self Sealing Valve" Step7 (p116) ~ Step 8 (p116)) Figure 4-134. Removing the Ink Tube Joint
7. Remove the Tube fixing plate. 11. Remove the three O-rings from the Ink Tube Joint.
("4.5.4.1 Self Sealing Valve" Step9 (p117) ~ Step 10 (p117))
O-ring
C A U T IO N When the ink tube is removed at the following step, ink may drip
off from the tube. Prepare a waste cloth or the like in advance and O-ring
be careful not to contaminate the surroundings.
8. Remove the two screws, and remove the Self Sealing Valve.
A) Silver M2.5x12 Bind machine screw : two pieces
9. Remove the two screws, and remove the Left Ink Tube.
Ink Tube Joint O-ring
B) Silver M2.5x12 Bind machine screw : two pieces
10. Remove the two screws, and remove the Right Ink Tube. Figure 4-135. Removing the O-ring
C) Silver M2.5x12 Bind machine screw : two pieces  Tighten the screw that secures the Self Sealing Valve and ink tubes
with tightening torque about 0.29 N/m. (See Figure 4-134)
 Before installing the Ink Tube, make sure the O-ring is attached to it.
 Connect the Ink Tube of the Self Sealing Valve so that the red line on it
comes to the lower side.
 Connect the Right Ink Tube so that the red line on it comes to the
upper side.
 Connect the Left Ink Tube so that the red line on it comes to the lower
side.

4.5.7.2 Left Ink Cartridge Holder 11. Release the cable of the decompression pump from the three clamps and wire saddle.
1. Remove the Left IC Holder Cover. (P.98) 12. Disconnect the cable from the connector of the decompression pump sensor.
2. Remove the Top Cover. (P.97) 13. Disconnect the cable from the three Ink end sensors.
3. Remove the Upper Cover. (P.100) 14. Remove the connector of the cable of the Heater Unit.
4. Remove the Rear Frame. (P.101) 15. Release the cable of the Heater Unit from two hooks of the Left Ink Cartridge Holder.
5. Remove the Left Frame. (P.102) 16. Release the cables and tube of the decompression pump from the two clamps.
6. Remove the heater upper cover. 17. Release the Left Ink Tube from the two clamps.
("4.5.8.3 Left Heater Duct/Right Heater Duct" Step6 (p189) to Step 7 (p189)) Connector
Hooks
8. Remove the CR frame cover. Cable of the
("4.5.4.1 Self Sealing Valve" Step7 (p116) to Step 8 (p116)) Heater Unit
Cable of the
9. Remove the Tube fixing plate. Heater Unit
("4.5.4.1 Self Sealing Valve" Step9 (p117) to Step 10 (p117)) Hooks
10. Disconnect the cable of the decompression pump from the connector (CN202) of the
Main Board.
Main Board Wire saddle Cable of the Heater Connector of the

Unit and the tube of the Decompression pump
decompression pump sensor Left Ink Tube
Cable of the
Decompression Pump
CN202
Clamps Clamps Clamps
(Step 11) (Step 16) (Step 17)
Clamp Ink end sensors
Left Ink Cartridge Holder (Step 11)
Figure 4-137. Releasing the cable (2)

18. Disconnect the FFC from the Left Ink Cartridge Holder.
Frame
Tube of the
Supply pipe
Decompression
Pump Unit
FFC
Left Ink Cartridge Holder
Tube of the Left Ink

Cartridge Holder
Figure 4-139. Releasing the tube

19. Remove the supply pipe from the frame.
Tilt the supply pipe at a 45 degree angle, and insert it into the frame.
Supply pipe
20. Remove the tubes of the Left Ink Cartridge Holder and Decompression Pump Unit.

21. Remove the four screws that secure the Left Ink Cartridge Holder. 24. Remove the two screws, and remove the Left Ink Tube and the O-ring.
A) Silver M3x8 P-tite screw : one piece D) Silver M2.5x16 Bind machine screw : two pieces
B) Silver M3x6 S-tite screw : one piece 25. Remove the Decompression Pump Unit. (P.181)
C) Silver M3x4 Bind machine screw : two pieces
C H E C K When removing the screw C, insert a screwdriver in the hole on the frame
P O IN T to contact the screw shown Figure 4-140.
Left Ink Tube
O-ring
22. Slide the Left Ink Cartridge Holder in the direction of the arrow, and remove the Left D
Ink Cartridge Holder. D
23. Place the Left Ink Cartridge Holder beside the printer.
Hole
Figure 4-141. Releasing the Left Ink Tube
Hole
Figure 4-140. Removing the Left Ink Cartridge Holder (1)

 Tighten the screw that secures the ink tube with tightening torque  Route the cable of the Heater Unit (blue) under the cables, and secure
about 0.29N/m. (See Figure 4-141) it with two clamps.
 Before installing the Ink Tube, make sure the O-ring is attached to it.
 Install the Left Ink Tube as shown in the figure below.
Clamp
Left Ink Tube
Clamp
Red line
 When connecting the cables to the Ink end sensors, make sure the
cables and connectors are correct by checking the tags.
Tag
R E Q U IR E D Order by Repaired Part" (p210) when the Left Ink Cartridge Holder is
Tag removed or replaced.
Ink end sensor
Tag

4.5.7.3 Right Ink Cartridge Holder 12. Remove the four screws that secure the Right Ink Cartridge Holder.
1. Remove the Right IC Holder Cover. (P.99) A) Silver M3x8 P-tite screw : one piece
2. Remove the Top Cover. (P.97) B) Silver M3x6 S-tite screw : one piece
3. Remove the Upper Cover. (P.100) C) Silver M3x4 Bind machine screw : two pieces
4. Remove the Rear Frame. (P.101) When removing the screw C, insert a screwdriver in the hole on the frame
C H E C K
5. Remove the Right Frame. (P.102) P O IN T to contact the screw shown Figure 4-143.
6. Remove the Maintenance Cartridge Cover. (P.103)
8. Remove the heater lower cover. 13. Slide the Right Ink Cartridge Holder in the direction of the arrow, and remove the
("4.5.8.3 Left Heater Duct/Right Heater Duct" Step6 (p189) to Step 7 (p189)) Right Ink Cartridge Holder.
9. Remove the CR frame cover.
("4.5.4.1 Self Sealing Valve" Step7 (p116) to Step 8 (p116))
10. Remove the Tube fixing plate.
("4.5.4.1 Self Sealing Valve" Step9 (p117) to Step 10 (p117))
A
11. Disconnect the cable from the three Ink end sensors.
Hole
Right Ink
Cartridge Holder
Hole
C
Right Ink Cartridge

Holder B
Ink end sensor
Figure 4-142. Releasing the cable Figure 4-143. Removing the Right Ink Cartridge Holder (1)

14. Place the Right Ink Cartridge Holder beside the printer.
When connecting the cables to the Ink end sensors, make sure the cables
15. Remove the Right Ink Tube and the O-ring from the Ink Tube Joint. and connectors are correct by checking the tags.
("4.5.7.1 Ink Tube Joint" Step10 (p174), Step 11 (p174))
Tag
Right Ink Tube
Tag
Ink end sensor
Tag
R E Q U IR E D Order by Repaired Part" (p210) when the Right Ink Cartridge Holder is
removed or replaced.
Right Ink Cartridge
Holder
Figure 4-144. Removing the Right Ink Cartridge Holder (2)

4.5.7.4 Decompression Pump Unit

1. Remove the Left IC Holder Cover. (P.98)
4. Remove the Rear Frame. (P.101) A
6. Place the Left Ink Cartridge Holder beside the printer.
("4.5.7.2 Left Ink Cartridge Holder" Step6 (p175) ~ Step 23 (p177))
7. Remove the three screws, and remove the Decompression Pump Unit. Decompression Pump
Unit
A) Silver M3x12 Cup S-tite screw : three pieces
R E Q U IR E D Order by Repaired Part" (p210) when the Decompression Pump Unit is
replaced.
Figure 4-145. Removing the Decompression Pump Unit

4.5.7.5 Capping Unit

1. Remove the Right IC Holder Cover Open Sensor. (P.99)
5. Remove the Right Frame. (P.102) Capping Unit Clamp Clamp
7. Remove the Trimmed Waste Paper Box. (P.98) Omega clamp CN203

9. Disconnect the cable of the Capping Unit from the connector (CN203) of the Main
Board.
10. Release the cable of the Capping Unit from the four clamps and two wire saddles.
Clamp
Wire saddles
11. Remove the omega clamp, and release the cables.
Clamp
Main Board

12. Remove the two screws that secure the Capping Unit. 13. Slide the Capping Unit to frontward.
 Attach the three tabs of the Capping Unit to the three positioning holes Capping Unit
of the frame. (See Figure 4-147)
 After installing the Capping Unit, make sure the grounding spring is
attached on the position shown below. (See Figure 4-147)
Capping Unit
Tab and positioning hole
Grounding
Bottom
Tab and spring
positioning hole
Figure 4-147. Removing the Capping Unit (1) Tab
Figure 4-148. Removing the Capping Unit (2)

14. Move the Capping Unit in the direction of the arrow, and release the tab of the Capping 16. Slide the Capping Unit in the direction of the arrow.
Unit from the frame.
15. Move the Capping Unit in the direction of the arrow, and remove the Capping Unit
downward. Capping Unit
Capping Unit
Step 15

17. Remove the Capping Unit toward you.
Bottom
Capping Unit
Step 14
Tab

R E Q U IR E D Order by Repaired Part" (p210) when the Capping Unit is removed or
replaced.

4.5.7.6 Left Ink Tube

1. Remove the Left IC Holder Cover. (P.98)
Left Ink Tube
6. Remove the Left Ink Cartridge Holder. (P.175) Clamp
7. Remove the Left Heater Duct.
C A U T IO N When the ink tube is removed at the following step, ink may drip
off from the tube. Prepare a waste cloth or the like in advance and Clamp
be careful not to contaminate the surroundings.
8. Release the Left Ink Tube from the two clamps.

9. Remove the Ink Left Ink Tube and the O-ring from the Tube Joint.
("4.5.7.1 Ink Tube Joint" Step9 (p174), Step 11 (p174))
 Tighten the screw that secures the ink tube with tightening torque
about 0.29N/m. (See Figure 4-134, Figure 4-141)
 Before installing the ink tube make sure the O-ring is attached to it.
Figure 4-152. Removing the Left Ink Tube

4.5.8 Fan/Heater
4.5.8.1 Cooling Fan (+5V)
Main Board Cooling Fan (+5V)
2. Remove the Upper Cover. (P.100) CN26
3. Remove the Rear Frame. (P.101) A
5. Disconnect the cable from the connector (CN26) of the Main Board.
6. Release the cable from the wire saddle. A
7. Remove the two screws, and remove the Cooling Fan (+5V).
A) Silver M3x10 S-tite screw : two pieces
Install the Cooling Fan (+5V) so that the label comes to the inside.
Wire saddle
Figure 4-153. Removing the Cooling Fan (+5V)

4.5.8.2 Cooling Fan (+24V)

2. Remove the Upper Cover. (P.100) Wire saddle
Main Board
3. Remove the Rear Frame. (P.101) CN24
5. Disconnect the cable from the connector (CN24) of the Main Board.
6. Release the cable from the clamp and the wire saddle. Cooling Fan (+24V)
7. Remove the two screws, and remove the Cooling Fan (+24V).
A) Silver M3x35 P-tite screw with built-in washer : two pieces
Clamp A
Figure 4-154. Removing the Cooling Fan (+24V)

4.5.8.3 Left Heater Duct/Right Heater Duct 6. With a plate:

Remove the three screws, and remove the plate.
B) Silver M3x8 S-tite screw with built-in washer: two pieces
C) Silver M3x8 P-tite screw: one piece
Without any plate:
Remove the two screws.
5. Remove the three screws, and remove the heater upper cover.
D) Silver M3x8 S-tite screw with built-in washer: two pieces
A) Silver M3x8 P-tite screw : three pieces
With a plate
Plate Heater lower cover
Heater upper cover
A
A B C B
Without any plate

Heater Roller Holder
D D
Figure 4-155. Removing the heater upper cover
Figure 4-156. Removing the heater lower cover

8. Remove the cable from the relay connector.

9. Release the cable of the Right Heater Duct from the clamp.
10. Remove the Left Heater Duct and the Right Heater Duct. Left Heater Duct Right Heater Duct
Insert the Left Heater Duct/Right Heater Duct to the grooves of the cushion
rubbers.
Cable Cable
Relay Relay
connector connector
Clamp
Groove of the
Left Heater Duct/ cushion rubber
Right Heater Duct
Figure 4-157. Removing the Left Heater Duct/Right Heater Duct

4.5.8.4 Left Heater Fan/Right Heater Fan
C H E C K The procedure below is for disassembling the Right Heater Fan. Use the
P O IN T same procedure for disassembling the Left Heater Fan.
Right Heater Duct

A
2. Remove the Upper Cover. (P.100) Right Heater Fan
5. Remove the Left Heater Duct/Right Heater Duct. (P.189) A
6. Remove the two screws that secure the Right Heater Fan.
A) Silver M3x35 P-tite screw with built-in washer : two pieces
7. Remove the seal fan.
8. Remove the Right Heater Fan.
Install the Right Heater Fan so that the label comes to the outside. Seal fan
Figure 4-158. Removing the Right Heater Fan

4.5.8.5 Heater Unit

Left Wire saddle Grounding Wire Right
1. Remove the Top Cover. (P.97) Wire saddle
3. Remove the Trimmed Waste Paper Box. (P.98) B Cable
C
5. Remove the Left Heater Duct/Right Heater Duct. (P.189)
B
7. Remove the two screws that secure the heater Unit prop.
Relay connector
A) Silver M3x6 S-tite screw: two pieces
8. Remove the five screws that secure the Heater Unit.
B) Silver M3x6 S-tite screw: five pieces Heater Roller Holder Heater Unit
9. Remove the screw that secure the grounding wire.
C) Silver M4x5 S-tite screw with external tooth washer : one piece
10. Disconnect the relay connector at the left side.
11. Disconnect the relay connector of receive side from frame at the left side. B
13. Disconnect the cables from the three relay connectors at the right side.
B B
Right
Relay connectors
Left
A A
Heater Unit prop
Relay connector
Figure 4-159. Removing the Heater Unit (1)

15. Move the heater Unit in the direction of the arrow, and remove the heater Unit.
1
2
Right side
4
3
Figure 4-160. Removing the Heater Unit (2)
 When assemble the heater Unit, the heater Unit drive gear do not
touches the frame at the left side.

 When replacing the Heater Unit, install the Heater Roller Holder to Upper
the Heater Unit with the two screws. Heater Roller Holder
Screw Screw
Screw
Screw
Heater Unit
 If no plate is mounted on the heater roller holder of the Heater Unit,

make sure to replace the heater lower cover with a new one together at
this point (secure it with two screws).
Without any plate

With a plate
Plate

4.5.9 Motor
4.5.9.1 PF Motor
B
5. Remove the PF Timing Belt.
("4.5.5.17 SMAP Roller" Step15 (p156))
6. Disconnect the cable of the PF Motor from the Relay connector.
PF Motor B
7. Cut the cable tie, release the PF Motor cable.
8. Remove the FFC from the reinforcement plate.
9. Disconnect the cable of the APG Motor from the relay connector.
11. Remove the two screws, and remove the reinforcement plate.
A) Silver M3x6 Bind machine screw : two pieces
Cable of the APG Motor Figure 4-162. Removing the PF Motor
Relay connector
FFC A D J U S T M E N T Carry out the adjustments referring to "5.1.2 Adjustment Items and the
R E Q U IR E D Order by Repaired Part" (p210) when the PF Motor is removed or
A
Double-sided tape replaced.
Wire saddle
Reinforcement plate
Cable tie
Cable
Relay connector
Figure 4-161. Removing the Reinforcement plate
12. Remove the two screws, and remove the PF Motor.
B) Silver M3x4 machine screw : two pieces

4.5.9.2 CR Motor
5. Remove the CR Scale. (P.123)
Clamps
6. Remove the heater upper cover. Clamps
Cable
CN200
("4.5.8.3 Left Heater Duct/Right Heater Duct" Step6 (p189) to Step 7 (p189)) Omega clamp
8. Remove the Right Heater Duct.
9. Disconnect the CR Motor cable from the connector (CN200) of the Main Board.
Wire saddles Main Board
10. Release the CR Motor cable from the four clamps and two wire saddles.
11. Remove the omega clamp, and release the CR Motor cable.
R E Q U IR E D Order by Repaired Part" (p210) when the CR Motor is removed or
replaced.

12. Remove the CR Timimg Belt from the pinion gear of the CR Motor.
("4.5.4.5 CR Unit/CR Timimg Belt" Step10 (p124) ~ Step 12 (p124))
13. Remove the two screws, and remove the CR Motor.
A) Silver M3x4 machine screw : two pieces
CR Motor
A
A
Figure 4-164. Removing the CR Motor

4.5.9.3 Roll Motor 26. Release the PF Motor / APG motor cable (CN204) from the four clamps and wire
saddle.
27. Release the cable of the Rear Cover Open Sensor from the two clamps and wire saddle.
28. Disconnect the sensor cable (CN118) from the relay connector, and release it from the
3. Remove the Upper Cover. (P.100) wire saddle.
5. Remove the Left IC Holder Cover. (P.98) Wire saddle Sensor cable
6. Remove the Right IC Holder Cover. (P.99) (CN118)
Cable of the Rear
12. Remove the Self Sealing Valve. (P.116) Relay connector
Cover Open Sensor
Clamps
Wire saddle
14. Remove the Left Heater Duct / Right Heater Duct. (P.189)
16. Remove the Heater Unit. (P.192)
17. Remove the Rear Cover Open Sensor. (P.170)
Clamp
18. Remove the Capping Unit. (P.182)
19. Remove the AID Unit. (P.113)
20. Remove the U guide. (P.148)
21. Remove the Ink Tube Joint. (P.174)
PF Motor /APG motor
22. Remove the Roll Unit. (P.130) cable (CN204)
23. Remove the Slack Sensor Unit. (P.167)

24. Release the Left Ink Tube from the two clamps.
("4.5.7.6 Left Ink Tube" Step8 (p186))
25. Disconnect the cables and FFCs to the following connectors of the Main Board.
(4.6 Connector Position "Main Board (p205)")
Figure 4-165. Releasing the cables and FFCs (1)
CN100 CN118 CN401 CN503
CN101 CN200 CN501 CN504
CN110 CN204 CN502

29. Release the decompression tube from the four clamps and two wire saddles. 31. Disconnect the cables from the connectors of the Trimmed Waste Paper Box Open
30. Release the CR motor cable (CN200) from the four clamps and wire saddle. Sensor, Left IC Holder Cover Open Sensor and Right IC Holder Cover Open Sensor.
32. Release the cables from the six clamps.
33. Pull out the cables from the wire saddle.
Wire saddle
Decompression tube Wire saddle
Wire saddle Clamps
Clamps Clamps
Clamps
CR motor cable (CN200)
Figure 4-166. Releasing the cables (2)
Trimmed Waste Paper Clamps

Box Open Sensor
Left IC Holder Cover Right IC Holder Cover
Open Sensor Open Sensor

34. Release the cable from the wire saddle, and pull out it from the wire saddle. 36. Remove the six screws that secure the print unit.
A) Silver M3x6 S-tite screw: six pieces
37. Remove the print unit upward.
Wire saddle
Cables Back side Back side
A A
A
A
Clamp
Print unit

35. Release the cables from the four clamps.
Clamps
Clamps
A
A
Figure 4-170. Removing the print unit

38. Disconnect the cable from the connector.

39. Remove the two screws, and remove the Roll Motor.
B) Silver M3x6 S-tite screw: six pieces
Upper
B
Roll Motor
Roll Motor
Cable Connector
Figure 4-171. Removing the Roll Motor

4.6Routing the cables and FFCs 202
4.6 Routing the cables and FFCs
4.6.1 Left side
Figure 4-172. Routing the cables and FFCs (Left side)

4.6.2 Top left view on the rear 4.6.3 Bottom left view on the rear
Figure 4-173. Routing the cables and FFCs (Top left on the rear)
Figure 4-174. Routing the cables and FFCs (Bottom left on the rear)

4.6.4 Top view on the rear
Figure 4-175. Routing the cables and FFCs (Top on the rear)

4.7Connector Position 205
Pole
4.7 Connector Position Connector
Number
Color Destination
CN112 20 White Paper LED

4.7.1 Main Board Roll End Sensor
Roll Set Sensor
Inlet Paper Edge Sensor
Slack sensor
Roll motor encoder
CN114 10 White Ink end sensor (right)
CN115 14 White Ink end sensor (left)/
CN101 Decompression Pump Unit encoder
CN401
CN117 8 White Cutter home sensor
CN402 CN118 Cutter motor / encoder
CN400
CN117 CN114
CN118 14 White PE Sensor Unit
CN112
CN110 APG position sensor
CN100
CN11 CN504 CN115 Rear Cover Open Sensor
CN6
CN203
CN204 CN206 CN8 CN503 Top Cover Open Sensor
CN200 CN202 CN501 CN121CN120
CN1
CN26
Trimmed Waste Paper Box Open Sensor
CN207 CN24 CN502 CN122
Right IC Holder Cover Open Sensor
Left IC Holder Cover Open Sensor
CN120 6 Red Ink end LED
CN121 6 Black Ink end LED
Pole CN122 12 White Maintenance Cartridge LED

Connector Color Destination
Number Power END LED
Error LED
CN1 6 White Power Supply Board
Power LED
CN6 4 --- USB B
Buzzer
CN8 8 White Heater Board Power switch
CN11 14 White Heater Board CN200 2 Gray CR Motor
CN24 2 White Cooling Fan (+24V) CN202 2 Yellow Decompression Pump Unit motor
CN26 2 Yellow Cooling Fan (+5V) CN203 4 Red Capping Unit motor
CN100 8 --- CR Encoder Sensor/ PW Sensor CN204 4 Black PF Motor
CN101 11 --- AID Unit APG motor
CN110 4 --- PF Encoder Sensor CN206 2 Black Roll motor

Connector
Pole
Color Destination
4.7.2 Heater Board
Number
CN207 2 Red Cutter motor
CN400 15 --- Right Ink Cartridge Holder
CN401 15 --- Left Ink Cartridge Holder
CN402 7 --- Maintenance Cartridge CSIC CN2
CN1
CN501 14 --- Print Head
CN3 CN7 CN4
CN11
CN8
Pole
Connector Color Destination
Number
CN1 2 White Power Distribution Board
CN2 3 White Heater Unit
CN3 24 White Heater Unit
CN4 4 Black Heater Unit
CN7 4 Blue Heater Unit
CN8 8 White Main Board
CN11 14 White Main Board

4.7.3 Power Supply Board 4.7.4 Power Distribution Board
CN1
CN3
CN2
CN1
CN5
Pole Pole
Connector Color Destination Connector Color Destination
Number Number
CN1 2 White Power Distribution Board CN1 2 White AC Inlet
CN5 6 White Main Board CN2 2 White Heater Board
CN3 2 Black Power Supply Board

CHAPTER
5
ADJUSTMENT
5.1 General Overview

This chapter describes the adjustment items and the adjustment procedures required after
repairing or replacing parts.
5.1.1 Precautions
Always observe the following cautions whenever making an adjustment on the printer.
C A U T IO N
 Always refer to "5.1.2 Adjustment Items and the Order by Repaired
Part" (p210) and make sure to perform all
 Always read and follow the precautions given in each section that
explains an adjustment. Ignoring the precautions may result in
malfunction of the printer.

5.1.2 Adjustment Items and the Order by Repaired Part

The following table shows the required adjustments by repaired part and the order in which the adjustments must be performed. Find the part(s) you repaired or replaced in the table, and carry out
the adjustments in the indicated order.
Table 5-1. Adjustment Items and the Order by Repaired Part (1)
Release Driven Pulley ASSY Gap Adjustment (p259)
PG Adjustment (PW Sensor Adjustment) (p260)
Head Cleaning after Replacing Print Head (p225)

CR Scale Gear Position Adjustment (p259)
NVRAM Data Backup / Restore (p226)

Color Calibration Adjustment (p243)
APG Gear Phase Adjustment (p266)

PF Belt Tension Adjustment (p267)
Nozzle Check Pattern Print (p221)
Adjustment Items
Image Quality Adjustment (p238)
Serial No. / USB-ID Input (p227)

(PW Sensor Adjustment) (p261)
Head Incline Adjustment (p231)
Cut position Adjustment (p269)
Ink Flushing / Discharge (p272)

PG Adjustment (Mecha) (p234)
Release Carriage Lock (p242)
Motor Adjustment (p270)

Side Position Adjustment
Bi-d Adjustment (p233)
Firmware Update (p229)

PF Adjustment (p262)
AID Inspection (p224)
Resistance Check (p275)

Head Cleaning (p222)
Head ID Input (p230)
Counter Reset (p219)
Initial charge (p271)

APG Check (p223)
Part
CR Unit Remove 1 2 3 4 5 --- 6 7 8 9 10 11 12 --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Replace 1 2 3 4 5 --- 6 7 8 9 10 11 12 --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Carriage Mechanism
Self Sealing Valve Remove --- --- --- --- --- --- 3 --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- 1 2 --- ---
Replace --- --- --- --- --- --- 4 --- --- --- --- --- --- 3 --- --- --- --- --- --- --- --- --- 1 2 --- ---
Print Head Remove 1 --- --- 3 4 --- 6 --- 7 8 9 10 11 --- --- --- --- --- --- --- --- --- --- --- --- --- 2 5
Replace 1 --- --- 3 4 5 7 --- 8 9 10 11 12 --- --- --- --- --- --- --- --- --- --- --- --- --- 2 6
APG Unit Remove --- --- --- 2 4 --- --- --- --- 5 --- 6 7 --- --- --- --- 3 --- --- 1 --- --- --- --- --- ---
Replace --- --- --- 2 4 --- --- --- --- 5 --- 6 7 --- --- --- --- 3 --- --- 1 --- --- --- --- --- ---




Adjustment Items






APG Check (p223)
Part
Cutter Unit Remove --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- 1 --- --- --- --- --- --- ---
Replace --- --- --- --- --- --- --- --- --- --- --- --- --- 3 --- --- 1 --- --- 2 --- --- --- --- --- --- ---
Paper Feed Mechanism
SMAP Roller Remove --- --- --- --- --- --- --- --- --- --- --- 2 3 --- 1 --- --- --- --- --- --- --- --- --- --- --- ---
Replace --- --- --- --- --- --- --- --- --- --- --- 2 3 --- 1 --- --- --- --- --- --- --- --- --- --- --- ---
Driven Release Holder Remove --- --- 1 --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Replace --- --- 1 --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Upper Platen Unit Remove 1 2 3 4 5 --- 6 7 8 9 10 11 12 --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Replace 1 2 3 4 5 --- 6 7 8 9 10 11 12 --- --- --- --- --- --- --- --- --- --- --- --- --- ---




Adjustment Items






APG Check (p223)
Part
Capping Unit Remove --- --- --- --- --- --- 2 1 --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Replace --- --- --- --- --- --- 2 1 --- --- --- --- --- 3 --- --- --- --- --- --- --- --- --- --- --- --- ---
Ink System Mechanism
Left Ink Cartridge Holder/ Remove --- --- --- --- --- --- 3 --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- 1 2 --- ---
Right Ink Cartridge Holder
Replace --- --- --- --- --- --- 3 --- --- --- --- --- --- 4 --- --- --- --- --- --- --- --- --- 1 2 --- ---
Occurred
error code Refer to the troubleshooting. (P. 75)
1495.
Decompression Pump Unit Remove --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Replace --- --- --- --- --- --- --- --- --- --- --- --- --- 1 --- --- --- --- --- --- --- --- --- --- --- --- ---
Main Board Remove --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Board Related
Replace --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- 1 2 --- --- 3 ---
AID Unit Remove --- --- --- --- --- --- 2 --- --- --- --- --- --- --- --- --- --- --- 1 --- --- --- --- --- --- --- 3
Replace --- --- --- --- --- --- 2 --- --- --- --- --- --- --- --- --- --- --- 1 --- --- --- --- --- --- --- 3
PF Encoder Sensor Remove --- --- --- --- --- --- --- --- --- --- --- 2 3 --- 1 --- --- --- --- --- --- --- --- --- --- --- ---
Sensor
Replace --- --- --- --- --- --- --- --- --- --- --- 2 3 --- 1 --- --- --- --- --- --- --- --- --- --- --- ---

Motor
Part
PF Motor
CR Motor

Adjustment Items
Replace
Replace
Remove
Remove
---
---
---
---
---
---
---
---
1
1 Release Driven Pulley ASSY Gap Adjustment (p259)
---
---
---
---
---
---

---
---
---
---

---
---
---
---

---
---
---
---

---
---
---
---

---
---
---
---

---
---
---
---

---
---
---
---

---
---
---
---

---
---
---
---
3

---
---
---
3
2
---
---
1
1

---
---
2
2

---
---
APG Check (p223)

---
---
---
---

---
---
---
---

---
---
---
---

---
---
---
---

---
---
---
---

---
---
---
---

---
---
---
---

---
---
---
---
5.1General Overview

---
---
---
---

---
---
---
---
213
5.1.3 Description of Adjustments

The following table describes the general outline of the adjustments.
C H E C K * : The meanings of abbreviations in the Tool column are as follows.

P O IN T SP = Adjustments using the Service Program
MECH = Mechanical Adjustment (adjustment using a dedicated tool or a commercially available tool)
Table 5-4. Adjustment Items

Tool*
Class Adjustment Items General Overview Page
SP MECH
Maintenance Counter Reset • Performs the life control of the parts whose life is to be managed (expected remaining life).
Yes No P. 219
• Resets the counter of the replaced parts.
Heat Force Parameter Counter Reset Resets the Heat Generation Control Sequence Counter. Yes No P. 220
Nozzle Check pattern print Print a nozzle check pattern. Yes No P. 222
Head Cleaning Specify the power from the Service Program and execute the head cleaning. Yes No P. 222
Paper remaining counter Save / Restore Save/restore the paper remaining value. Yes No P. 222
APG Check Execute the APG check. Yes No P. 223
AID Inspection Execute the AID Inspection. Yes No P. 224
Sensor Check Check if the replaced part is operated correctly. Yes No P. 224
Error History Indicate the error history of the printer. Yes No P. 225
IES Detection Flag Switch the flag when detected the ink leak in the IES (Ink End Sensor). Yes No P. 223
Head Cleaning after Replacing Print Head Perform it after replacing the print head. Yes No P. 225
Adjustment Boards Related NVRAM Data Backup / Restore Backup/restore the NVRAM data when replacing the Main Board. Yes No P. 226
Image Quality adjustment / Color Calibration Save/restore the Image Quality Adjustment data and Color Calibration data.
Yes No P. 227
Data Backup / Restore
Serial No. / USB-ID Input Performs this item to enable identification of each connected printer by the PC if multiple
Yes No P. 227
printers of the same kind are connected via a USB hub.
NVRAM Initialize Initialize the printer parameter. Yes No P. 228
Firmware Update Update the firmware. Yes No P. 229


Tool*
SP MECH
Adjustment Cartridge Related Head ID Input Register the head ID to the printer using the Service Program and check the currently registered
value. head ID is the ID to drive the Print Head with the proper voltage and correct the amount of Yes No P. 230
ink droplets. The ID is assigned to each head and listed on the label on the head.
Head Incline Adjustment Prints an adjustment pattern to check if the Head Unit is slanted in the CR direction and corrects
Yes Yes P. 231
the head angle.
Bi-d Adjustment Adjusts the print start position between the outward and the return paths in bidirectional
Yes Yes P. 233
printing.
PG Adjustment (Mecha) Check if the platen gaps (distance between the CR Unit and the platen) are within the standard
value on the right and left side of the CR Unit using the thickness gauge. Check the two points on Yes Yes P. 234
the platen; Home side and Full side. If they are not within the standard value, adjust the height.
Image Quality Adjustment By printing while correcting the print setting value (the amount of discharged ink per shot),
achieves both print quality (to reduce banding) according to the paper type and print resolution, Yes Yes P. 238
and higher speed printing.
Release Carriage Lock Unlock the carriage. Yes No P. 242
Color Calibration Adjustment Adjust the amount of ink droplets responding to the characteristics of the Print Head and the
electrical characteristics (dependent to the Main Board and the Power Supply Board) which
differ depending on the printer. Use the dedicated software and the Color Measurement Device
Yes Yes P. 243
for this adjustment. Measure the print pattern with the Color Measurement Device, create the
correction value from the result, and then write the value to the NVRAM. The printer reads the
correction value to correct the amount of ink droplets.
Release Driven Pulley ASSY Gap Adjustment Adjusts the tension of the CR timing belt. No Yes P. 259
CR Scale Gear Position Adjustment Align the phases of the PG cams with the adjacent gear to maintain the degree of parallelism of
No Yes P. 259
the carriage.


Tool*
SP MECH
Adjustment Paper Feed Related PG Adjustment (PW Sensor Adjustment) Correct the PW detection error by CR unit speed. Yes No P. 260
Side Position Adjustment (PW Sensor) Adjust the print start position in the paper width direction. Yes Yes P. 261
PF Adjustment Adjusts paper feed. Yes Yes P. 262
APG Gear Phase Adjustment Aligns the phase of the APG Unit with the rear CR main shaft. No Yes P. 266
PF Belt Tension Adjustment Adjusts the tension of the PF timing belt. No Yes P. 267
Cut Position Adjustment Adjust the cut position so that the auto cutter can cut paper at the correct position. Feed Roll
Paper, print the adjustment pattern, and cut the paper using the Service Program. Measure the
Yes Yes P. 269
distance from the bottom of paper to the printed pattern and input the result to adjust the cut
position.
Motor Adjustment For the CR Motor, PF Motor, and cutter motor, operation adjustments considering the heating
value such as stopping the operation when the heating value reaches the specified level are
executed. The heating value is estimated from the power source characteristic that the motor has.
The power source characteristics vary among motors and the power supply units of the printers Yes No P. 270
due to their individual difference. Therefore, the operation adjustment can be executed correctly
by measuring the characteristic of each motor using the Service Program and storing the
characteristic in the Main Board.
Ink System Related Initial Charge Charge ink in the Ink Flow Path. Execute from the Service Program. Yes No P. 271
Initial Charge flag setting Sets the initial charge flag. Yes No P. 272
Ink Flushing / Discharge Execute the Ink Flushing / Discharge using the cleaning cartridge and draining cartridge. Yes No P. 272
Other Resistance Check Checks the conductivity of the AID Unit. Yes No P. 275
NVRAM View/Save Check the number of performing the head cleaning and the time. Yes No P. 278

5.1.4 Adjustment tool

See "7.1 Service Tool" (p297) and prepare for the service programs and jigs required in
the adjustment.
C H E C K Use 8-inch glossy paper for the media for servicing.

P O IN T
5.1.5 Service Program Basic Operations

This section describes the basic operations of the Service Program.
Save the Service Program on the desktop or directly under the C drive. If
C A U T IO N
the storage location is deep in the hierarchy, some program tools may not
work correctly. Figure 5-1. LICENSE screen
4. Top screen appears.
 System Requirements
 OS: Windows XP, Windows Vista, Windows 7, Windows 8, Windows 8.1
 Interface : USB
 Startup
1. Install the printer driver.
2. Double-click the “DX100serviceprogram.exe”.
3. When the LICENSE screen appears, click [OK].
Figure 5-2. Top screen on Service Program

 Printer Status
Click [Printer Status] on top screen to confirm the following information.
Table 5-5. Printer Status

Item Explanation
Status The status of the printer.
F/W Ver. Firmware version.
Ink Cyan Remaining ink level.
Magenta
Yellow
Black
Sky blue
Pink
Tank Remaining maintenance cartridge
Paper Remaining roll paper.
Figure 5-3. Printer Status

5.2Maintenance 219
5.2 Maintenance
5.2.1 Counter Reset

Life counter can be cleared as described below.
Ver.1 and Ver.2 are different cut count.
 Cut count (ver.1 :100,000 ver.2: 200,000)*
 Decompression Pump Unit (Pump operation time)
 Capping Unit
 Ink Cartridge Holder (Supplying suction operation)
 Ink Tube
1. Select 1. Adjustment / Maintenance  Maintenance Counter Reset.
2. Click [Reset] of the counter you want to reset.
C H E C K Click [Check] button to obtain the current value.

P O IN T Figure 5-4. Counter Reset Screen
Note "*": When cutting papers of 152 mm (6inch) in width (standard paper)

5.2Maintenance 220
5.2.2 Heat Force Parameter Counter Reset

When driving the capping unit motor for a long time (for Initial Charge & cleaning or
continuous cleaning, etc.), a cool down period (a stand-by state) may be automatically taken
as the “heat generation control sequence”. This sequence prevents the motor from being
overheated and damaged due to long time operation. If the printer is turned off when this
sequence is on, the printer will be still in this sequence the next time the printer is turned on
and will enter a stand-by state. To prevent this from happening, reset the heat generation
control sequence counter after operating the capping unit motor for a long time.
Do not reset the heat generation control sequence counter to execute

C A U T IO N
continuous cleaning forcibly.
1. Select 1. Adjustment / Maintenance  Maintenance Heat Force Parameter

Counter Reset.
2. Click [Reset].
Figure 5-5. Heat Force Parameter Counter Reset Screen

5.2Maintenance 221
5.2.3 Nozzle Check Pattern Print

1. Select 1. Adjustment / Maintenance  Maintenance Nozzle Check Pattern
Print.
2. Click [PRINT] , and print the nozzle check pattern.
A B C D E F
OK NG
Figure 5-7. Nozzle Check Pattern

Figure 5-6. Nozzle Check Pattern Print Screen

5.2Maintenance 222
5.2.4 Head Cleaning 5.2.5 Paper remaining counter Save / Restore

1. Select 1. Adjustment / Maintenance  Maintenance Head Cleaning. 1. Select 1. Adjustment / Maintenance  Maintenance Paper remaining
2. Select the cleaning level you want to execute, and click [RUN] . counter Save / Restore.
2. Click [Save] when saving data, and click [Restore] when restoring data.
Figure 5-8. Head Cleaning Screen Figure 5-9. Paper remaining counter Save / Restore Screen
C H E C K Click [Check] button to obtain the current value.

P O IN T

5.2Maintenance 223
5.2.6 IES Detection Flag 5.2.7 APG Check

1. Select 1. Adjustment / Maintenance  Maintenance IES Detection Flag. 1. Select 3. Function Check  Inspection APG Check.
2. Select [Before repairing] and click [Run]. 2. Click [RUN].
Make sure that the status of the [Current] changed to [Under repair].
3. After replacing Ink Cartridge Holder, make sure that [Normal] is displayed in the
status of the [Current].
Figure 5-11. APG Check Screen

3. If judged as NG, re-install the APG Unit and perform the APG Check again.
Figure 5-10. IES Detection Flag Screen

5.2Maintenance 224
5.2.8 AID Inspection 5.2.9 Sensor Check

1. Select 3. Function Check  Inspection AID Inspection. 1. Select 3. Function Check  Sensor Check Sensor Check.
2. Click [RUN]. 2. The status of each sensor is displayed.
Figure 5-13. Sensor Check Screen

Figure 5-12. AID Inspection Screen
3. If judged as NG, re-install the AID Unit and perform the AID Inspection again.

5.2Maintenance 225
5.2.10 Error History 5.2.11 Head Cleaning after Replacing Print Head
1. Select 4. Error History. Perform the [Head Cleaning after Replacing Print Head] after replacing the print head.
2. The error history is displayed. Then print the nozzle check pattern. If nozzle missing happens, perform the head
cleaning.
 Procedure of performing the [Head Cleaning after Replacing Print Head]
1. Select [6. Head Cleaning after Replacing Print Head].
2. Click [Run] in the [1. Head Cleaning after Replacing Print Head]. It takes
approx. 10 minutes.
 Procedure of printing the nozzle check pattern
2. Click [Print] to print nozzle check pattern.
 Procedure of performing the head cleaning
2. Click [Run] to perform the head cleaning depending on the level of cleaning.
Figure 5-14. Error History Screen
Figure 5-15. Head Cleaning after Replacing Print Head screen

5.3Board Related Adjustments 226
5.3 Board Related Adjustments
5.3.1 NVRAM Data Backup / Restore

Parameters stored in the NVRAM on the Main Board are read/stored and written onto the other
NVRAM on the Main Board using this menu.
Also, the exported parameter information is displayed on the computer screen.
 NVRAM Read Procedure

1. Select 1. Adjust / Maintenance  Main board Exchange NVRAM Data
Backup / Restore.
2. Click [Get Information] on “NVRAM Read” to start reading the
parameters.
3. Check the NVRAM information on site:
Click [Disp Hist .Info] to display another screen of the NVRAM Viewer.
Store the NVRAM information:
Click [Save]. The file is named as “serial number + acquisition date”
automatically.
 NVRAM Write Procedure Figure 5-16. NV-RAM BACKUP UTILITY Screen

1. Select 1. Adjust / Maintenance  Main board Exchange NVRAM Data
Backup / Restore.
2. Click [Open] on [NVRAM Write].
3. Select the NVRAM file to write on the printer.
4. Click [Write] to start writing the parameters.
5. When the writing is completed, exit out of the Service Program.
6. Turn the printer OFF.
C H E C K The backed up data is saved in the following location.

P O IN T => \\Service Program holder \ ServiceBackup

5.3.2 Image Quality Adjustment / Color Calibration 5.3.3 Serial No. / USB-ID Input
Data Backup / Restore
1. Select 1. Adjust / Maintenance  Main board Exchange Serial No. / USB-
ID Input.
When backing up or restoring data, files cannot be selected individually. 2. Enter a serial number of the printer, and click [Input].
C A U T IO N
Therefore, make sure not to move the data from the original location saved
in the PC. If Serial No. Write is performed, USB-ID is automatically written.
C H E C K
P O IN T
1. Select 1. Adjust / Maintenance  Main board Exchange Image Quality

Adjustment / Color Calibration Data Backup / Restore.
2. Select [Back Up] and click [Run] when saving data.
3. Click [Write] and click [Run] when restoring data.
Figure 5-18. Serial No. / USB-ID Input screen

Figure 5-17. Image Quality Adjustment / Color Calibration Data Backup / Restore screen

5.3.4 Initialize NVRAM

1. Select 1. Adjust / Maintenance  Main board Exchange Initialize
NVRAM.
2. Click [Run].
Figure 5-20. Initialize NVRAM (2)

4. Initialize NVRAM starts.
Figure 5-19. Initialize NVRAM (1)

3. Click [OK] on the message screen.

5.3.5 Firmware Update

1. Select the 2. Firmware Update.
2. Click [File Open], and select the firmware file.
3. Click [Input].
4. All the LEDs of the printer are light, and Firmware Update starts.
C A U T IO N
 The LEDs will be gradually turned off with progression of the
Firmware Update.
 Do not turn off the printer during the Firmware Update. Otherwise,
the firmware may be damaged.
5. All the LEDs of the printer are turned off, and the Firmware Update is complete.
6. Shut down the Service Program.
7. Restart the printer.
Figure 5-21. Firmware Update screen

5.4Carriage Related Adjustment 230
5.4 Carriage Related Adjustment
5.4.1 Head ID Input

1. Write down the Head ID from the ID label attached on the new Print Head if
replacing the Print Head.
CR Unit
ID label
Figure 5-23. Head ID Input

7. Click [Input].
8. Shut down the Service Program.
9. Restart the printer.
Make sure to turn off the printer after clicking the [Input]. The setting of
C A U T IO N
Head ID becomes valid after the printer is restarted.
Figure 5-22. Head ID

2. Assemble the printer.
3. Turn the printer ON.
4. Start the Service Program.
5. Select 1. Adjust / Maintenance  Adjustment Head ID Input.
6. Enter the ID into the edit boxes in the same way as indicated on the label. (Enter
the digits continuously without pressing the Space, Enter, or Tab key.)

5.4.2 Head Incline Adjustment

1. Select 1. Adjust / Maintenance  Adjustment Head Incline Adjustment.
2. Click [Print] to print the adjustment pattern. Measurement
Scope screen
point
+105 +70 +35 0 -35 -70 -105
Figure 5-25. Head Incline Adjustment adjustment pattern

4. Enter the number of the adjustment pattern with the least gap and click [Input].
Figure 5-24. Head Incline Adjustment screen
5. Perform Step 2 to Step 3 again and check the result.
3. Measure the distance of overlapping section on each column using a scale loupe.

6. Click [Check Print] to print the check pattern. 8. If judged as NG, re-install the Print Head and perform Step 6 to Step 7 again.
Scope
Scope screen
Measurement Measurement
screen
point point
Pattern A
Pattern B
Figure 5-26. Head Incline Check pattern

7. On the Pattern A and Pattern B, make sure that the printed lines are overlapped.
Pattern A
Pattern B
NG OK NG
Figure 5-27. Judgement of the Head Incline Check

5.4.3 Bi-d Adjustment

1. Select 1. Adjust / Maintenance  Adjustment Bi-d Adjustment.
2. Click [Print] to print the adjustment pattern.
-16 -12 -8 -6 -4 -2 0 2 4 6 8 12 16
Figure 5-29. Bi-d Adjustment adjustment pattern
NG OK NG
Figure 5-28. Bi-d Adjustment screen
3. Enter a number of the least gap pattern, and then click [Input]. Figure 5-30. Judgement of the Bi-d Adjustment
4. Perform Step 2 again and check the result.

5.4.4 PG Adjustment (Mecha) CR Unit

Adjusts the gap between the Print Head and the platen.
STANDARD VALUE Thickness gauge
The Print Head comes in contact with the 1.55 mm thickness gauge and passes over the 1.35
mm thickness gauge.
PROCEDURE
1. Remove the Top Cover. (P. 97)
2. Remove the Upper Cover. (P. 100)
3. Check that the two holes of the PG cams are at the same upper position.
Right CR scale mount plate

Hole
Hole
PG cam
PG cam Figure 5-32. PG Adjustment (Mecha) (1)
When moving the CR Unit, Do not press the Self Sealing Valve.
C A U T IO N
8. Move the CR Timing Belt and slowly move the CR Unit to over the thickness
Figure 5-31. Checking of the PG cams gauge.
4. Turn the printer on.
5. Select 1. Adjust / Maintenance  Adjustment Release Carriage Lock. If the CR Unit touches the thickness gauge, do not move the CR Unit
C A U T IO N
forcibly. Also, do not press the CR Unit onto the thickness gauge.
6. Click [Run] to unlock the CR Unit. Otherwise the Print Head may be damaged and have to be replaced with a
new one.
When stacking the thickness gauges, place the thinner one at the bottom.
C A U T IO N
7. Set the thickness gauge to the position as shown Figure 5-32.

C H E C K Check how the Print Head touches the thickness gauge as follows. C H E C K  When it contacts
P O IN T  When it doesn't contact P O IN T The thickness gauge does not go under the CR Unit more than about
There is no resistance even after the CR Unit comes over the thickness 34 mm from the side of the CR Unit, but moves together with the CR
gauge approx. 34 mm from the side of the CR Unit and to the end of Unit.
gauge.
Top
CR Unit
Top
CR Unit
Thickness
gauge
Thickness
gauge
Front Print Head

Front Print Head
Approx. 34 mm
Approx. 34 mm

9. When the platen gap is within standard, go to Step 11. When the platen gap is out
of standard, go to Step 10.
10. Loosen the two screws of the left parallel adjust bushings, Move the two left
parallel adjust bushings until the gap falls within the standard range. CR Unit
CR unit
Thickness gauge
Front
Left parallel adjust bushings
Bushing moving direction
The platen gap became widen.

The platen gap became narrower. Figure 5-34. PG Adjustment (Mecha) (3)
When moving the CR Unit, Do not press the Self Sealing Valve.
C A U T IO N
Figure 5-33. PG Adjustment (Mecha) (2)
11. Remove the thickness gauge.
12. Move the CR Unit to the home side.
13. Set the thickness gauge to the position as shown Figure 5-34. 14. Move the CR Timing Belt and slowly move the CR Unit to over the thickness
gauge.
If the CR Unit touches the thickness gauge, do not move the CR Unit
C A U T IO N
forcibly. Also, do not press the CR Unit onto the thickness gauge.
Otherwise the Print Head may be damaged and have to be replaced with a
new one.
15. When the platen gap is within standard, go to Step 20. When the platen gap is out
of standard, go to Step 16.

C H E C K Check how the Print Head touches the thickness gauge as follows. C H E C K  When it contacts
P O IN T  When it doesn't contact P O IN T The thickness gauge does not go under the CR Unit more than about
There is no resistance even after the CR Unit comes over the thickness 30 mm from the side of the CR Unit, but moves together with the CR
gauge approx. 30 mm from the side of the CR Unit and to the end of Unit.
gauge.
Top CR Unit
Top CR Unit
Thickness
gauge
Thickness
gauge
Front Print Head

Front Print Head
Approx. 30 mm
Approx. 30 mm

16. Loosen the two screws of the right parallel adjust bushings, Move the two right 5.4.5 Image Quality Adjustment
parallel adjust bushings until the gap falls within the standard range.
1. Set the scanner on standby. (Refer to "7.1 Service Tool" (p297) for supported
CR Unit scanners.)
Right parallel adjust bushings
2. Connect the scanner with the PC, and install the scanner driver on the computer.
3. Select 1. Adjust / Maintenance  Adjustment Image Quality Adjustment.
4. Select the connected scanner.
5. Click [Print] to print the adjustment pattern. (See Figure 5-37)
Front
Bushing moving direction
The platen gap became widen.

The platen gap became narrower.
Figure 5-35. PG Adjustment (Mecha) (4)

18. Move the CR Unit to the full side.
19. Perform the Step 7 to Step 8. When the platen gap is within standard, go to Step
20. When the platen gap is out of standard, perform Step 10 to Step 18 again.
21. Install the Upper Cover. (P. 100) Figure 5-36. Image Quality Adjustment
22. Install the Top Cover. (P. 97) 6. Dry the adjustment pattern for about five minutes.

7. Cut off the correction chart along the cutoff line.

Before performing the next step, make sure to remove any foreign object or
C A U T IO N
dust from the document glass with a soft cloth.
Cutoff
line
8. Set the SCANNER ADJUSTMENT JIG on the document glass.
C H E C K Check the following points when setting the SCANNER ADJUSTMENT

P O IN T JIG.
 Set the SCANNER ADJUSTMENT JIG with the scale surface to the
document glass.
 Align the SCANNER ADJUSTMENT JIG with the arrow on the top
right of the document glass.
Arrow
SCANNER ADJUSTMENT JIG
Document glass
〔No. ABC121306141905340〕
ABC121306141905340 Figure 5-38. Setting the Printed Pattern (1)

065066067049050049051048054049052049057048053051052048
Figure 5-37. Image Quality Adjustment adjustment pattern

9. Set the adjustment pattern on the Scanner.
Make sure of the following when setting the printed pattern. Rib Rib
C H E C K
P O IN T  Place the adjustment pattern with the characters toward you (near the
power switch side (opposite to the hinges)). (See Figure 5-37)
 Align the right end of the Adjustment pattern with the concave of the
scale.
Adjustment pattern
DOCUMENT HOLDING JIG
Figure 5-40. Setting the Printed Pattern (3)

11. Click [Scan] to scan the adjustment pattern. (See Figure 5-37)
Concave
C H E C K If there is something wrong with the scanner reading of the printed pattern,
Figure 5-39. Setting the Printed Pattern (2) P O IN T perform "Troubleshooting for the scanner reading errors" (p241)
10. Align and set the DOCUMENT HOLDING JIG with the two tabs on the side with
size markings on the document glass.
12. The correction value will be written.

C H E C K Table 5-6. Troubleshooting for the scanner reading errors

P O IN T
Cause Remedy
Something wrong with the connection Check the connection between the
between the Scanner and the PC. Scanner and the PC.
The image cannot be saved because Increase the free HDD space of the
the free HDD space of the PC is too PC.
small.
The setting position of the adjustment Set the adjustment pattern on the
pattern is wrong. document glass correctly.
(misaligned, upside down, etc.)
The setting position of the SCANNER Set the SCANNER ADJUSTMENT
ADJUSTMENT JIG is wrong. JIG on the document glass correctly.
Dirt (foreign material, etc.) is detected Wipe off the dirt on the surface of the
on the scanned image. document glass and adjustment
pattern.
Missing dots Carry out the Head Cleaning. (p. 222)
Mixed color is occurring on the print
head.
Adjustment pattern is printed on the Feed the media straight and print the
skew. print pattern again.
The printing pattern is not printed Carry out the Bi-d Adjustment. (p.
correctly because the adjustment of 233)
Print Timing Correction 1/2 is not
sufficient.

5.4.6 Release Carriage Lock

1. Select 1. Adjust / Maintenance  Adjustment Release Carriage Lock.
2. Click [RUN] to unlock the CR Unit.
Figure 5-41. Release Carriage Lock screen

5.4.7 Color Calibration Adjustment
C H E C K  You need a color measurement device to perform calibration. The

P O IN T following models are supported.
 The “i1/i1Pro/i1Pro2” from X-Rite
 The “i1Sis” from X-Rite
 When using a color measurement device, install the software for the
measurement device in advance on the PC.
 Do not touch the printable side of the correction chart or the
verification chart. Moisture and oils from your hands can affect the
color measurement results.
You can perform calibration by using the following work flow.
Table 5-7. Calibration work flow

Item Description Reference
Print a correction chart Prints a chart for adjustment. P. 243
Correction chart color Perform color measurement for the printed chart on the PC P. 251
measurement with a connected color measurement device. Figure 5-42. Color Calibration Adjustment screen
Create correction value Create a correction value file. P. 256

Retaining sample correction Retain three sheets of sample correction chart. P. 257
charts
Checking the correction Check the written correction value. P. 258
value
5.4.7.1 Print a correction chart

1. Select 1. Adjust / Maintenance  Adjustment Color Calibration
Adjustment.
2. Click [Run] to display the Select Printer screen.
3. Click [Renew the list].
Figure 5-43. Select Printer screen
4. Select the M/C No. to be adjusted, and click [OK].

5. When the confirmation screen appears, click [Yes]. 7. The main screen appears.
Figure 5-44. Confirmation screen

6. The connection printer screen appears.
Figure 5-45. Connection printer screen
Figure 5-46. Main screen

8. Click [Condition Setting].

9. Set the items following below.
 Color measurement device (i1/i1Pro/i1Pro2/i1iSis)
 Temperature
 Humidity
10. Click [Save], and shut the screen.

15. The four correction charts are printed.
Figure 5-47. Condition Setting screen

11. The Heater Unit starts operating, and the status on the main screen changes to
“ON”.
12. Confirm the status on the main screen changes to the following. (See Figure 5-46).
Progress Finish writing to Printer

Printer Idle
Heater ON
13. Click [Print Calib Chart]. (See Figure 5-46)

14. When the confirmation screen appears, click [Yes].

 Correction chart (i1/i1Pro/i1Pro2)
Figure 5-50. Correction chart (i1/i1Pro/i1Pro2 (2))

Figure 5-49. Correction chart (i1/i1Pro/i1Pro2 (1))

Figure 5-51. Correction chart (i1/i1Pro/i1Pro2 (3)) Figure 5-52. Correction chart (i1/i1Pro/i1Pro2 (4) matte paper)

 Correction chart (i1iSis)
Figure 5-54. Correction chart (i1iSis (2))
Figure 5-53. Correction chart (i1iSis (1))

Figure 5-55. Correction chart (i1iSis (3)) Figure 5-56. Correction chart (i1iSis (4) matte paper)

16. When the confirmation screen appears, click [OK]. 18. Cut off the correction chart along the cutoff line.
Cutoff line
Figure 5-59. Cut line of the correction chart

17. The drying waiting time appears, and check the drying time displayed on status.
C H E C K  Drying time is 30 minutes. (Printing time: 5 minutes + drying time: 25

P O IN T minutes)
 If the drying time is too short or too long, the adjustment result may
not be sufficiently accurate.
Figure 5-58. Drying waiting time screen

5.4.7.2 Correction chart color measurement

Color measurement device
C H E C K The procedure varies depending on the color measurement device you use.
P O IN T  i1/i1Pro/i1Pro2Go to "For the i1/i1Pro/i1Pro2 (p251)".
 1iSisGo to "For the i1iSis (p254)".
 For the i1/i1Pro/i1Pro2

1. Confirm that the M/C No. displayed on the main screen and the M/C No. written
on the correction charts are the same.
M/C No. Figure 5-61. Color measurement device

4. Click [Measure Calib Chart]. (See Figure 5-46)
M/C No.
Figure 5-60. M/C No.

2. Make sure the color measurement device is connected with the PC and its power is
on.
3. Place the color measurement device on the calibration base plate.
C H E C K Place the chart on white paper if there is no backup board available for
P O IN T measurement.
6. Place the correction chart that matches the color chart ID and preset ID displayed
on the screen on the measurement backup board supplied with the color
measurement device.
C H E C K Place the chart on white paper if there is no backup board available for
P O IN T measurement.

Figure 5-63. Color calibration screen

7. Color measurement starts.
8. Select Color Measurement Method.
Select a [Line Scan] to perform color measurement for each line, or select [Spot
Scan] to perform color measurement for each patch.
Figure 5-64. Calibration method (1)
C H E C K  Select Line Scan to perform color measurement quickly. If the results
of color measurement using Line Scan are not what you expected, try 9. Perform color measurement in the order of the range displayed on the screen.
P O IN T
Spot Scan. To change the scanning range, move by clicking the arrow buttons on the screen.
 When performing color measurement with Line Scan, use the chart When performing color measurement in Line Scan, match the color measurement
measurement ruler supplied with the color measurement device. device to the measurement ruler being used, hold down the button on the side, and
 When performing color measurement with Spot Scan, use the spot slowly move over the patch to scan.
measurement guide supplied with the color measurement device. When performing color measurement with Spot Scan, adjust the measurement
guide so that it is over the target patch, place the color measurement device, and
then press the button on the side.

13. When the confirmation screen appears, click [OK].

Figure 5-65. Calibration method (2)
10. When reading is successful, the data is displayed on the screen where the
correction chart is read.
When reading fails, an “” is displayed on the screen where the correction chart is
read. In this case, try reading again.
11. When color measurement is complete, click [OK].
12. Perform color measurement three sheets of correction chart in the same manner as
Step 3 to Step 11.

 For the i1iSis 5. When the screen is displayed, check that the light on the right of the color
1. Confirm that the M/C No. displayed on the main screen and the M/C No. written measurement device is flashing green, and then insert the correction chart that
on the correction charts are the same. matches the color chart ID and preset ID displayed on the screen into the color
measurement device. (When inserting the correction chart, align it to the left.)
M/C No.
M/C No.
Figure 5-67. M/C No.

Figure 5-69. Color calibration screen
2. Make sure the color measurement device is connected with the PC and its power is
on.
Color measurement device
3. Click [Measure Calib Chart]. (See Figure 5-46)
Lamp
Correction chart
Figure 5-70. Color measurement device

8. Perform color measurement three sheets of correction chart in the same manner as
C H E C K If the following message appears, the chart you inserted is wrong. Click
[Cancel] button to abort the procedure. Step 5 to Step 7.
P O IN T
6. Color measurement starts.

7. The measure color screen appears, and click [OK].
Figure 5-71. Measure color screen

5.4.7.3 Create correction value

1. Click [Write to Printer] on the main screen. (See Figure 5-46)

3. The correction value making screen appears.
5. When the confirmation screen appears, click [Ok].

5.4.7.4 Retaining sample correction charts

1. In the Print the Keep Sample column, click [Write to Printer]. (See Figure 5-46)

3. The three sample correction charts are printed.
4. Retain three sheets of sample correction chart.
Figure 5-75. Sample correction chart

5.4.7.5 Checking the correction value 14. When the confirmation screen appears, click [Yes].
1. In the Check the precision column, click [Print Check Chart]. (See Figure 5-46)

3. The four correction charts are printed. (The images of the charts are identical to
those given in Correction chart (i1/i1Pro/i1Pro2) (p246), Correction chart (i1iSis)
(p248).
5. The drying waiting time appears, and check the drying time displayed on status.
(See Figure 5-58)
6. Cut off the correction chart along the cut line. (See Figure 5-59)
7. In the Check the precision column, click [Measure Check Chart]. (See Figure
5-46)
9. Measure the three sheets of correction chart in the same manner as "5.4.7.2
Correction chart color measurement" (p251).
10. In the Check the precision column, click [Judge Precision]. (See Figure 5-46)
13. The connection value making screen appears.

5.4.8 Release Driven Pulley ASSY Gap Adjustment 5.4.9 CR Scale Gear Position Adjustment
1. Remove the Top Cover. (P. 97) 1. Remove the Top Cover. (P. 97)
2. Remove the Upper Cover. (P. 100) 2. Remove the Upper Cover. (P. 100)
3. Insert the thickness gauge (0.3 mm) between the driven pulley holder stopper and 3. Remove the cut washer, and remove the center of spur gear.
the driven pulley holder. 4. Install the right CR scale mount plate.
4. Install the screws so that the gap between the driven pulley holder stopper and 5. Secure the two PG cams with their positioning holes aligned with the holes on the
driven pulley holder is the standard value (0.3 ± 0.1 mm). frame using the cut washers.
6. Secure the center of spur gear with cut washer.
Spur Gear PG cam

Thickness gauge (0.3 mm) PG cam
Positioning
hole
Driven pulley holder
Positioning
hole
Standard value:
0.3 ± 0.1 mm
Driven pulley holder stopper
Figure 5-77. Release Driven Pulley ASSY Gap Adjustment

Figure 5-78. CR Scale Gear Position Adjustment

5.5Paper Feed Related Adjustment 260
5.5 Paper Feed Related Adjustment
5.5.1 PG Adjustment (PW Sensor Adjustment)

1. Select 1. Adjust / Maintenance  Adjustment PG Adjustment.
2. Click [RUN].
Figure 5-79. PG Adjustment (PW Sensor Adjustment) screen

3. If judged as NG, re-install the CR Unit or the APG Unit and perform the PG
Adjustment again.

5.5.2 Side Position Adjustment (PW Sensor Adjustment) C H E C K  To distinguish between the HOME side and FULL side, measure the
P O IN T margins between the block patterns of the adjustment pattern and the
1. Select 1. Adjust / Maintenance  Adjustment PW Sensor Adjustment. nearest paper edges. (See Figure 5-81)
2. Click [Print] to print the adjustment pattern.  Clicking the [Reset] button resets the setting value to 5 mm.
Paper edge Paper edge

of the full of the home
position position
Full side Home side

approx. 15 mm approx. 30 mm
Measurement Measurement
Point a point b
Paper feed
direction
Figure 5-81. Side Position Adjustment (PW Sensor Adjustment) adjustment pattern
Figure 5-80. Side Position Adjustment (PW Sensor Adjustment) screen
3. Measure the width of the gap (mm) between the edge of paper and the printed
vertical line on the right and the left of the paper. (See Figure 5-81)
NOTE: When both of the two measured values (a & B) are inside 5 mm +/- 0.2
mm, the adjustment is not necessary.
4. Enter the measured values into the boxes in the PW Sensor Adjustment, and the
click [Input].
 Side (HOME): enter the value measured at the Home side
 Side (FULL): enter the value measured at the FULL side

5.5.3 PF Adjustment
There are two ways to perform the PF Adjustment. Perform the Auto PF Adjustment
basically. When you can not use a scanner, perform the Manual PF Adjustment.
5.5.3.1 Auto PF Adjustment

1. Set the scanner on standby. (Refer to "7.1 Service Tool" (p297) for supported
scanners.)
2. Connect the scanner with the PC, and install the scanner driver on the computer.
3. Select 1. Adjust / Maintenance  Adjustment Auto PF Adjustment.
4. Select the connected scanner.
5. Click [Print] to print the adjustment pattern. (See Figure 5-37)
048072089049050
049051049049049
Figure 5-82. Auto PF Adjustment Screen

6. Dry the adjustment pattern for about five minutes.
Figure 5-83. Auto PF Adjustment adjustment pattern

8. Set the adjustment pattern on the Scanner.

Before performing the next step, make sure to remove any foreign object or  Set the adjustment pattern while aligning the side near the mark with the
C A U T IO N
dust from the document glass with a soft cloth. SCANNER ADJUSTMENT JIG.
 Align the right end of the Adjustment pattern with the concave of the scale.
7. Set the SCANNER ADJUSTMENT JIG on the document glass.
Check the following points when setting the SCANNER ADJUSTMENT Mark
C H E C K
P O IN T JIG.
 Set the SCANNER ADJUSTMENT JIG with the scale surface to the
document glass.
 Align the SCANNER ADJUSTMENT JIG with the arrow on the top
right of the document glass.
Adjustment pattern
Arrow
Document glass
Concave

9. Align and set the DOCUMENT HOLDING JIG with the top edge on the document
glass.
DOCUMENT HOLDING JIG
Top edge
Document glass

10. Click [Scan] to scan the adjustment pattern. (See Figure 5-37)
C H E C K If there is something wrong with the scanner reading of the printed pattern,
P O IN T perform "Troubleshooting for the scanner reading errors" (p241)
11. The correction value will be written.

5.5.3.2 Manual PF Adjustment

1. Select 1. Adjust / Maintenance  Adjustment Manual PF Adjustment.
2. Click [Print] to print the adjustment pattern. 16
14
12
10
-1
Figure 5-87. Manual PF Adjustment screen

-2
3. Check the printed result and select the number of the pattern without any white
line or overlapping between two patterns. If all the patterns have a white line or -3
overlapping, select the optimal pattern and try printing and judging repeatedly.
-4
4. Enter the number of the most optimal pattern, and click [Input].
-6
5. Perform Step 2 to Step 3 again and check the result.
-8
-10
-12
-14
-16
Figure 5-88. Manual PF Adjustment adjustment pattern

5.5.4 APG Gear Phase Adjustment 5. In order to align the phase of the APG Unit with that of the Driven release holder,
install the APG Unit aligning the red mark of the spur gear with the red mark of
1. Remove the Top Cover. (P. 97) the gear of the Driven release holder.
3. Remove the APG Unit. (P. 128) Spur gear PG cam
4. Turn the combination gear of the APG clockwise fully and check that the holes in
the side matches with that in the APG gear.
APG Unit Hole
APG Unit
Red marks
Combination gear
Figure 5-89. APG Gear Phase Adjustment (1) Figure 5-90. APG Gear Phase Adjustment (2)

5.5.5 PF Belt Tension Adjustment
STANDARD VALUE
PF Timing Belt
15 Nm to 17 Nm Transmission
EJ gear
PROCEDURE
When performing the PF Belt Tension Adjustment, install the Self Sealing
C A U T IO N
Valve on the CR Unit so that it is in the same status as the one for printing.
1. Remove the Top Cover. (P. 97) Sonic tension gauge

3. Remove the Rear Frame. (P. 99)
4. Remove the Left Frame. (P. 102)
Figure 5-91. PF Belt Tension Adjustment
5. Set the following parameters to the sonic tension gauge:
7. Press the [MEASURE] button of the sonic tension gauge and flip the PF Timing
 WEIGHT: 1.3 g/m Belt with plastic tweezers and measure the tension of the belt.
 WIDTH: 5 mm
 SPAN: 77 mm C A U T IO N
 Flip the PF Timing Belt as weak as the sonic tension gauge can
measure it.
6. Bring the microphone of the sonic tension gauge to the position as shown in Figure
 Do not let the sonic tension gauge touch the PF Timing Belt .
5-91.
C H E C K Bring the microphone of the sonic tension gauge within 5 mm from the PF
P O IN T Timing Belt but do not let it touch the belt.
8. Rotate the transmission EJ gear 90 degrees, and measure the tension of the belt.
11. Check the average of the four measured values falls within the standard range.
 measurement value is within the standard: Go to Step 15
 measurement value is out of the standard: Go to Step 12
12. Loosen the two screws that secure the PF Motor.
13. Slide the PF Motor to adjust the tension.
14. Tighten the screws loosen in Step 12, return to Step 6.
15. Install the Left Frame. (P. 102)
16. Install the Rear Frame. (P. 101)

17. Install the Upper Cover. (P. 100)

18. Install the Top Cover. (P. 97)

5.5.6 Cut position Adjustment

1. Select 1. Adjust / Maintenance  Adjustment Cut Position Adjustment.
2. Click [Print] to print the adjustment pattern (Figure 5-93). (See Figure 5-92)
3. Measure the width of the gap between the cut edge of paper and the printed base
line at the three points (right, left, and center) with a steel scale. (See Figure 5-93)
4. Enter the three measured values into the three boxes respectively, and click
[Input].
5. Repeat Step 2 and check that all the measured values are inside 5 mm +/- 0.3 mm.
Figure 5-92. Cut position Adjustment screen
Full side
Paper feed direction

Home side
Point 1 Point 2 Point 2

Standard
line
Cutting
edge
Figure 5-93. Cut position Adjustment adjustment pattern

5.5.7 Motor Adjustment

1. Select 1. Adjust / Maintenance  Adjustment Motor Adjustment.
2. Select the motor you adjust in the displayed item, and click [Run].
3. The selected measurement starts.
Figure 5-94. Motor Adjustment screen

5.6Ink System Related Adjustment 271
5.6 Ink System Related Adjustment
5.6.1 Initial charge

This is to fill the ink inside the printer. The initial ink charge is only available after
performing the Ink Discharge and Ink Flushing / Discharge.
Make sure to observe the following precautions before

C A U T IO N
starting.
 Do not unplug the printer AC cable during initial ink charge.
 Do not unplug the USB cable that connects the printer to a computer
during initial ink charge.
 Do not open the exterior covers during initial ink charge.
Ink leak might be occurred if you don’t follow below caution.

 When performing initial ink charge, use the brand-new maintenance
cartridge or empty waste ink bottle. Don’t use the used maintenance
cartridge. Bring back that, and then throw it away in the appropriate Figure 5-95. Initial charge screen
place. 5. Click [OK] on message screen.
 Don’t perform the initial ink charge on the service program in the
initial ink cartridge is completed and there is ink inside of the ink tube.
If you try to perform the initial ink charge, perform that after
discharging it.
1. Turn the printer on.

2. Select 1. Adjust / Maintenance  Ink System Maintenance Initial Charge.
3. Install the ink cartridges in the printer.
4. Click [RUN].
Figure 5-96. Message screen

6. The Initial charge starts.

5.6.2 Initial Charge flag setting 5.6.3 Ink Flushing / Discharge

1. Select 1. Adjust / Maintenance  Ink System Maintenance Initial Charge This section describes Ink Discharge Ink Discharge / Flushing of the drain path.
flag setting.
 When removing the ink supply related parts
2. When flag sets, select the Flag Set, and click [Run]. Execute the Ink Draining to prevent ink from leaking. (P. 272)
3. When flag resets, select the Flag Reset, and click [Run].  When transporting the printer or storing it over long periods of time
 Carry out the cleaning of the print head and the ink path with the cleaning
fluid so as to prevent the ink from thickening. (P. 273)
5.6.3.1 Ink Discharge
Make sure to observe the following precautions before starting Ink

C A U T IO N
Discharge.
 Do not unplug the printer AC cable during Ink Discharge.
 Do not unplug the USB cable that connects the printer to the computer
during Ink Discharge.
 Do not open the exterior covers during Ink Discharge.
1. Select 1. Adjust / Maintenance  Ink System Maintenance Ink Flushing /

Discharge.
2. Select the Discharge Only, and click [Run].
3. Install the Draining Cartridges in the printer.
4. The Ink Discharge starts.
Figure 5-97. Initial Charge flag setting screen

5.6.3.2 Ink Flushing / Discharge

Make sure to observe the following precautions before starting Ink
C A U T IO N
Flushing / Discharge.
 Make sure not to mix up the Draining Cartridges and Cleaning
Cartridges.
 Do not unplug the printer AC cable during Ink Flushing / Discharge.
 Do not unplug the USB cable that connects the printer to the computer
during Ink Flushing / Discharge.
 Do not open the exterior covers during Ink Flushing / Discharge.
1. Select 1. Adjust / Maintenance  Ink System Maintenance Ink Flushing /
Discharge.
2. Select the Discharge and Flushing, and click [Run].
4. The Ink Flushing / Discharge starts.
5. Take out all Draining Cartridges from the printer.
Figure 5-98. Ink Discharge screen 6. Install the Cleaning Cartridges in the printer.
7. Take out all Cleaning Cartridges from the printer.
9. Take out all Draining Cartridges from the printer.

Figure 5-99. Ink Flushing / Discharge screen

5.7Other adjustments 275
 Checking method
5.7 Other adjustments  No.1
AID cap
5.7.1 Resistance Check 1. Confirm no foreign object is attached on the AID cap. (See Figure 5-100)
2. Wipe off the foreign object with a dustless wipe if any.
The check items for AID Unit are as follows.
 AID Unit Check list

No. Item Judge Reference
Foreign material is in the AID cap or on Foreign material is P. 275
1
the Print Head (Print Head surface). attached.
Insulation of the white and black The resistance value must P. 276
2
harnesses on the AID Board. be 1 M  or over.
Check the conduction between the Head The resistance value must P. 277 AID cap
3
Cover Plate and the Frame Ground. be 100  or less.
Connection of the FFC between the AID The FFC is not damaged P. 277
4 Unit and the Main Board. or not connected at a
slant.
Figure 5-100. Checking Method No.1 (1)

 Print Head  No.2

1. Unlock the carriage lock. (P. 242) 1. Remove the Top Cover. (P. 97)
2. Visually check from the side of the CR Unit if no foreign object is attached on the 2. Remove the Upper Cover. (P. 100)
Print Head surface. (See Figure 5-101)
3. Remove the Rear Frame. (P. 101)
3. Wipe off the foreign object with a dustless wipe if any.
4. Remove the Left Frame. (P. 102)
C H E C K  Remove the Capping Unit before removing the foreign objects on the 5. Measure the resistance between the white harness and black harness on the AID
P O IN T Print Head. (P. 120) Board. (See Figure 5-102)
 Be careful not to damage the Print Head surface.
6. Replace the AID Unit when the measured value is less than 1 M . (P. 113)
7. Replace the Print Head if the value is still less than 1 M after Step 6. (P. 120)
C H E C K For routing the cable, see "4.6 Routing the cables and FFCs" (p202).
Side view CR Unit P O IN T
Bottom side
Black harness
White harness
Head surface
Figure 5-101. Checking Method No.1 (2)

AID Board
Figure 5-102. Checking Method No.2

 No.3  No.4
1. In the back side of the printer, measure the resistance between the Head Cover 1. Confirm there is no damage on the FFC between the AID Board and the Main
Plate and the Frame Ground. (See Figure 5-103) Board or the FFC is not connected at a slant. (See Figure 5-104)
2. Replace the Print Head if the measured value is over 100 . (P. 120) For routing the cable, see "4.6 Routing the cables and FFCs" (p202).
C H E C K
P O IN T
Head Cover Plate
Capping Unit
AID Unit Main Board
FFC
CN101
FFC
Frame Ground

5.7.2 NVRAM View/Save C H E C K CSV file is made by clicking [Export CSV] on the viewer.
P O IN T
Check the number of performing the print head and the time.
 Procedure of displaying the viewer
1. Select [5. NVRAM View/Save].
2. Click [View] to open the viewer and check the following information.  Procedure of saving NVARM data
Figure 5-105. Viewer 1. Select [5. NVRAM View/Save].
Item explanation 2. Click [Save]. The file is named as “serial number + acquisition date”
automatically.
<Printer Information>
Serial No. Display the serial number. C H E C K The backed up data is saved in the following location.
P O IN T => \\Service Program holder \ ServiceBackup
Firmware Version Display the version of firmware.
<The Number of Head Cleaning>
Total Print Pages Display the total print pages.
Normal Head Cleaning Times Display the number of performing the
Normal head cleaning.
New Power Head Cleaning Times Display the number of performing the new
Power head cleaning.
Old Power Head Cleaning Times Display the number of performing the old
Power head cleaning.
<Head Cleaning Performing Time>
First Power ON Date & Time - after Ver Display the first date and time of turning on
CP430H1 or later the printer after updating firmware of
CP430H1 or later.
First Power ON Date & Time Display the first date and time of turning on
the printer.
Last New Power Head Cleaning Date & Display the last date and time of performing
Time the new Power head cleaning.
Last Old Power Head Cleaning Date & Display the last date and time of performing
Time the old Power head cleaning.
Last Printer Processing Date & Time Display the last date and time to connecting Figure 5-106. NVRAM View/Save screen
to the PC.

CHAPTER
6
MAINTENANCE
6.1 General Overview 6.3 Lubrication

This chapter provides information on how to maintain the printer in its This section describes necessary lubrication to maintain the functions and
optimum operating condition. performance of this printer. Make sure to properly lubricate the parts
specified in this section when replacing them.
Basically, servicing on the printer should be performed on-site. Be sure to
strictly observe the following precautions when servicing to avoid an
accident or injury causing the user trouble. C A U T IO N
 Be sure to perform the lubrication by strictly adhering to the specified
application points, lubricants, and amount. Failing to do so may cause
a malfunction of the printer.
The Top Cover Open Sensor provided for detecting open/close status of the  When lubricating the originally attached parts, wipe off the oil
W A R N IN G
Top Cover acts as a safety interlock switch. adhering to the parts before performing the lubrication.
Never disable the switch function unless the instructions are described in
this manual. LUBRICATION POINTS LIST
Table 6-2. Lubrication Points List

Name of
Corresponding Part Page
6.2 Inspection Lubricant*
Left roll lock lever/ right roll lock lever G-36 p281
Make sure to check the following parts and clean them if necessary. Middle roll frame G-36 p282
Table 6-1. List of Check Items Driven roller 1 mount plate G-36 p282
Check Item Frequency Description Driven roller 2 mount plate G-36 p283
Roll Mechanism
Trimmed Waste Refer to User’s Manual. Decurl roller mount plate G-36 p283
When replacing paper
Paper Box Inlet Roller G-36 p284
Airflow vent Every three months Refer to User’s Manual.
Feed Roller 1/ Feed Roller 2 G-36 p284
Grounding spring G-36 p285
Left roll spring plate/ right roll spring plate G-36 p285
Right decurl roller cam G-36 p286
Left decurl roller cam G-36 p286

6.3Lubrication 281
Table 6-2. Lubrication Points List Lubrication of the left roll lock lever/ right roll lock lever
Name of Part Name Left roll lock lever/ right roll lock lever
Corresponding Part Page
Lubricant*
Lubrication End of the left roll lock lever/ right roll lock lever
Release Unit G-26 p287 Point
Paper Feed Mechanism
Lower platen unit G-74 p287 Lubricant G-36

Upper platen unit G-26 p288 Amount 1.0mm 2.0 mm2 points
Bush,6 G-26 p288 Remark Spread it with brush after apply specified amount application with
injector.
PF grounding spring/EJ grounding spring G-45 p289
Middle paper guide G-26 p289 Left roll lock lever
Driven Release Holder G-26 p290

APG Unit G-68 p290
PG cam bushing G-26 p291
Carriage/APG Mechanism
Left CR scale mount plate G-26 p291

Frame base G-26 p292,p292
CR main shaft G-26 p293 Lubrication point
CR sub shaft G-71,
p293
G-26
Right CR scale mount plate G-26 p294
Right roll lock lever
Main press torsion spring / sub press torsion spring G-26 p294
Driven pulley G-26 p295
Note "*": See "7.1 Service Tool? (p297) for the parts information on grease and oil.
Lubrication point

6.3Lubrication 282
Lubrication of the middle roll frame Lubrication of the driven roller 1 mount plate
Part Name Middle roll frame Part Name Driven Roller 1 mount plate
Lubrication Hole of the Middle roll frame Lubrication Contact surface between the driven roller 1 mount plate and the Driven
Point Point Roller 1
Lubricant G-36 Lubricant G-36
Amount 1.0mm 2.0 mm1 point Amount 1.0mm 1.0 mm4 points
Remark Spread it with brush after apply specified amount application with Remark Spread it with brush after apply specified amount application with
injector. injector.
Lubrication point
Lubrication point
Middle roll frame
Driven roller 1 mount plate
Lubrication point

6.3Lubrication 283
Lubrication of the driven roller 2 mount plate Lubrication of the decurl roller mount plate
Part Name Driven roller 2 mount plate Part Name Decurl roller mount plate
Lubrication Contact surface between the driven roller 2 mount plate and the Driven Lubrication Contact surface between the decurl roller mount plate and the Decurl
Point Roller 2 Point Roller
Amount 1.0mm 1.0 mm4 points Amount 1.0mm 1.0 mm4 points
Remark Spread it with brush after apply specified amount application with Remark Spread it with brush after apply specified amount application with
injector. injector.
Lubrication point Lubrication point
Driven roller 2 Decurl roller mount plate

mount plate

6.3Lubrication 284
Lubrication of the Inlet Roller Lubrication of the Feed Roller 1/ Feed Roller 2
Part Name Inlet Roller Part Name Feed Roller 1/ Feed Roller 2
Lubrication Both ends of the Inlet Roller Lubrication Both ends of the Feed Roller 1/ Feed Roller 2
Point Point
Amount 1.0mm 2.0 mm2 points Amount 1.0 mm 2.0 mm 2 points (two each)
Remark Apply specified amount with an injector, and spread around Remark Apply specified amount with an injector, and spread around
circumference of the shaft with brush. circumference of the shaft with brush.
Lubrication point
Lubrication point Feed Roller 1 Lubrication point
Inlet Roller

Lubrication point Feed Roller 2

6.3Lubrication 285
Lubrication of the grounding spring Lubrication of the left roll spring plate/ right roll spring plate
Part Name Grounding spring Part Name Left roll spring plate/ right roll spring plate
Lubrication Contact surface between the grounding spring and the Inlet Roller, Feed Lubrication End of the left roll spring plate/ right roll spring plate
Point Roller 1 and the Feed Roller 2 Point
Amount 1.0 mm 1.0 mm 4 points 3 parts Amount 1.0mm 2.0 mm2 points
Remark Apply specified amount with an injector, and spread around Remark Spread it with brush after apply specified amount application with
circumference of the shaft with brush. injector.
Lubrication point
Lubrication point Left roll spring Right roll Lubrication point

Feed Roller 1
plate spring plate
Lubrication point
Feed Roller 2
Lubrication point
Inlet Roller

6.3Lubrication 286
Lubrication of the right decurl roller cam Lubrication of the left decurl roller cam
Part Name Right decurl roller cam Part Name Left decurl roller cam
Lubrication Circle arc of the right decurl roller cam Lubrication Circle arc of the left decurl roller cam
Point Point
Amount 1.0mm 2.0 mm2 points Amount 1.0mm 2.0 mm2 points
Remark Apply specified amount with an injector, and spread it with brush while Remark Apply specified amount with an injector, and spread it with brush while
rotating the spur gear 24. rotating the handle.
Right decurl roller cam

Left decurl roller cam
Lubrication point
Handle
Lubrication point
Spur gear 24

6.3Lubrication 287
Lubrication of the Release Unit Lubrication of the Lower Platen Unit
Part Name Release Unit Part Name Lower Platen Unit

Lubrication Contact surface between the Release Unit and the Driven Release Lubrication Contact surface between the Lower Platen Unit, front EJ roller, and the
Point Holder Point rear EJ roller
Amount 1.0mm 2.0 mm5 points Amount Once aroundappropriate amount
Remark Apply specified amount with injector. Remark Apply with brush.
Lubrication point
Front EJ roller Rear EJ roller
Release Unit
Lubrication point
Lubrication points
Lubrication points
Lower Platen Unit

6.3Lubrication 288
Lubrication of the Upper Platen Unit Lubrication of the bush,6
Part Name Upper Platen Unit Part Name Bush,6

Lubrication 1. Contact surface between the Upper Platen Unit and the SMAP Lubrication Hole of the Bush,6
Point Roller/ rear EJ roller Point
2. Contact surface between the Upper Platen Unit and the SMAP Lubricant G-26
Roller/ rear EJ roller
Amount Appropriate amount
Lubricant G-26
Remark Apply with brush.
Amount 1. 1.0mm 1.0 mm5 points
2. 1.0mm 2.0 mm4 points
Remark Apply specified amount with injector.
Lubrication point
Lubrication points (2) Lubrication point (1) Lubrication point (1)
Bush,6
Lubrication points (2) Upper Platen Unit Lubrication point (1)

6.3Lubrication 289
Lubrication of the PF grounding spring/EJ grounding spring Lubrication of the middle paper guide
Part Name PF grounding spring/EJ grounding spring Part Name Middle paper guide
Lubrication Contact surface between the PF grounding spring/ EJ grounding spring Lubrication Contact surface between the middle paper guide, SMAP Roller, and the
Point and the roller Point middle roller
Amount 1.0mm 4.0 mm3 points Amount 1.0mm 1.0 mm10 points
Remark Apply specified amount with injector. Remark Apply specified amount with injector.
Lubrication point Lubrication points Lubrication points

Lubrication point
PF grounding spring
Middle paper guide Lubrication point
Lubrication point
EJ grounding spring

6.3Lubrication 290
Lubrication of the Driven Release Holder Lubrication of the APG Unit
Part Name Driven Release Holder Part Name APG Unit

Lubrication Contact surface between the Driven Release Holder and the Upper Lubrication Spur gear 22.4, combination gear 30,35.2,39.6, combination gear
Point Paper Guide Unit Point 10.8,26, combination gear 11, 22, combination gear 8,22.986
Amount 1.0mm 4.0 mm4 points Amount 1.0mm 4.0 mm 5 points
Remark Apply specified amount with injector. Remark Apply appropriate amount with injector.
Upper
Lubrication points
Lubrication point
Lubrication points
APG Unit
Lubrication point
Lubrication points

6.3Lubrication 291
Lubrication of the PG cam bushing Lubrication of the left CR scale mount plate
Part Name PG cam bushing Part Name Left CR scale mount plate
Lubrication Hole of the PG cam bushing Lubrication 1. Left CR scale mount plate (1)
Point Point 2. Left CR scale mount plate (2)
Amount Appropriate amount Amount 1. 1.0mm 5.0 mm1 point
Remark Apply with brush. 2. 1.0mm 2.0 mm2 points
Lubrication point
Lubrication point
Lubrication points (2)
Left CR scale mount plate
PG cam bushing
PG cam bushing
Lubrication point (1)

6.3Lubrication 292
Lubrication of the frame base (1) Lubrication of the frame base (2)
Part Name Frame base Part Name Frame base

Lubrication Contact surface between the frame base and the Left CR scale mount Lubrication 1. Contact surface between the frame base and the CR main shaft/CR
Point plate Point sub shaft
Lubricant G-26 2. Contact surface between the PG cam bushing and the CR main shaft/
CR sub shaft
Amount appropriate amount 2 points
Lubricant G-26
Remark Spread it with brush after apply specified amount application with
injector. Amount 1. Appropriate amount3 points
2. 1.0mm 2.0 mm4 points
Remark Spread it with brush after apply specified amount application with
injector.
Lubrication points
Frame base Right
Frame Base

PG cam bushing PG cam bushing
Left
Frame base
PG cam bushing PG cam bushing

6.3Lubrication 293
Lubrication of the CR main shaft Lubrication of the CR sub shaft
Part Name CR main shaft Part Name CR sub shaft

Lubrication Contact surface between the CR main shaft and the Frame Base Lubrication 1. Contact surface between the CR sub shaft and the CR Unit
Point Point 2. Contact surface between the CR sub shaft and the frame base
Lubricant G-26 Lubricant 1. G-71
Amount Appropriate amount 2. G-26
Remark Spread halfway around the shaft with brush. Amount 1. Appropriate amount2 points
2. Appropriate amount
Remark 1. Spread with brush.
2. Spread halfway around the shaft with brush.
CR main shaft
CR sub shaft

Lubrication point

6.3Lubrication 294
Lubrication of the right CR scale mount plate Lubrication of the main press torsion spring/ sub press torsion spring
Part Name Right CR scale mount plate Part Name Main press torsion spring/ sub press torsion spring
Lubrication 1. Contact surface between the shaft of right CR scale mount plate and Lubrication 1. Contact surface between the main press torsion spring and the CR
Point the CR main shaft/CR sub shaft Point main shaft
2. Shaft of the right CR scale mount plate 2. Contact surface between the sub press torsion spring and the CR sub
3. Contact surface between the right CR scale mount plate and the shaft
frame base Lubricant G-26
4. Contact surface between the Right CR scale mount plate and the
Frame Base Amount 1. 1.0mm 2.0 mm1 point
2. 1.0mm 2.0 mm1 point
Lubricant G-26
Amount 1. Once around2 points
2. 1.0mm 2.0 mm3 points
3. 1.0mm 1.0 mm1 point Main press torsion spring
4. 1.0mm 5.0 mm2 points
Remark Spread halfway around the shaft with brush.
Sub press torsion spring


Lubrication point (2) Lubrication point (2)


6.3Lubrication 295
Lubrication of the driven pulley
Part Name Driven pulley

Lubrication 1. Contact surface between the driven pulley
Point 2. Contact surface between the driven pulley and the driven pulley shaft
3. Driven pulley shaft
Lubricant G-26
Amount 1. 1.0mm 2.0 mm8 points
2. 1.0mm 2.0 mm2 points
3. 1.0mm 2.0 mm1 point

Lubrication points (2) Driven pulley
Driven pulley shaft Lubrication point (1)

CHAPTER
7
APPENDIX
7.1Service Tool 297
7.1 Service Tool

Availability
Parts name Parts Code Purpose
Manufacturer Code
Color measurement device  X-rite i1/i1Pro/i1Pro2/i1iSis Color Calibration Adjustment (p243)
Scanner EPSON Perfection V700 photo, Image quality adjustment (p238)
Perfection V750-M Pro,
Perfection V750 Pro,
Perfection V850-Pro,
 Perfection 4990,
EPSON GT-X800,
EPSON GT-X900,
EPSON GT-X970,
Tool
EPSON GT-X980
Thickness gauge (65M) Tokyo Thickness 65M PG Adjustment (p234)

Release Driven Pulley ASSY Gap Adjustment (p259)
Scale loupe (40 to )    Bi-d adjustment (p233)
Antistatic wrist band Achilles D-053 Color Wrist NV Disassembly & Assembly “Electric Circuit
 Components” (p106)
Achilles D-051 One touch Wrist
Sonic Tension Meter (U-507)  GATES UNITTA Sonic Tension Meter (U-507) PF Timing Belt Adjustment (p267)
SCANNER ADJUSTMENT JIG 1547184   Image quality adjustment (p238)
DOCUMENT HOLDING JIG 1547186   Image quality adjustment (p238)
Cleaning cartridge (with box) 1614981   Ink Flushing / Discharge (p273)
Jig
Draining cartridge (with box) 1614982   Ink Discharge (p272)
Slide rail assembly jig (for frame) 1651424   Disassembly & Assembly “Slide Rail” (p132)
Slide rail assembly jig (for roll unit) 1651425   Disassembly & Assembly “Slide Rail” (p132)
GREASE (G-71) 1480655   Lubrication (p280)
Consumables


7.2Connector Summary 298
7.2 Connector Summary
PW sensor

7.3Board Layout Diagram 299
7.3 Board Layout Diagram
 Main Board (p300)

 Heater Board (p301)
 Power Supply Board (p302)

 Main Board
+42 V (#1, #2)
F11 +42 V_6
F4 +42 V_1 F6 +42 V_3

F5 +42 V_2
+3.3 V (#8, #13) F15 +42 V_5
+5 V_SN (#7, #19)
F8 +42 V_4
+3.3 V_SN (#9, #13)

+24 V (#3, #4)
+42 V_PS (#1, #4)
+5 V (#2, #11)

 Heater Board
F6 +5 V
F5 +24 V_A
+3.3 V (#8, #10)
+5 V_IN (#1, #2)

+24 V_A (#3, #4)

 Power Supply Board

7.4Board Voltage List 303
7.4 Board Voltage List
Board (Supply Destination)

+ Terminal/ GND Terminal/
Board Input Power Local Power Fuse Connector Connector Voltage Range Note
(+Pin) (GND)
Main Board --- CN1 (#1) CN1 (#4) +42V  5% (Input)
(+42V_PS)
+42V --- CN101 (#1) CN101 (#2) +42V 5% General purpose
+3.3V F10 CN400 (#8) CN400 (#13) +3.3V 5% General purpose
+5V F10 CN122 (#2) CN122 (#11) +5V 5% General purpose
For FAN. May be OFF in the power saving mode or
+24V F9/F13 CN11 (#4) CN11 (#3) +24V 5%
when an error occurs.
(+42V_1) F4 --- --- +42V 5% For CR Motor, APG Motor
+42V
(+42V_2) F5 --- --- +42V 5% For Cutter motor, DEP Motor
(+42V_3) F6 --- --- +42V 5% For Roll motor
(+42V_4) F8 --- --- +42V 5% For PF Motor, MNU Motor
(+42V_5) F15 --- --- +42V 5% For head drive
(+42V_6) F11 --- --- +42V 5% For head drive, for I/C control
Inside the board ON only when using: for encoders and sensors
+3.3V_SN --- CN115 (#13) CN115 (#9) +3.3V 5%
(3.3V)
Inside the board ON only when using: for sensors
+5V_SN --- CN112 (#1) CN112 (#19) +5V 5%
(+5V)
Heater Board --- CN11 (#2) CN11 (#1) +5V 5% (Input)
(+5V_IN)
+5V F6 --- --- +5V 5% General purpose, +3.3 V generate
+5V +3.3V --- CN3 (#8) CN3 (#10) +3.3V 5% General purpose
--- CN11 (#4) CN11 (#3) +24V 5% (Input)
(+24V_A)
+24V_A F5 --- --- +24V 5% For FAN, relay
Note : 42 V output will be lowered to approximately 18 V immediately after the power is turned on or when an error occurs.

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DX-100 Service manual

Service Manual OPERATING PRINCIPLES

DISASSEMBLY & ASSEMBLY

 The contents of this manual are subject to change without notice.

Do not move the machine alone since it is very heavy.

Lift the machine in a natural posture.

Lift the machine by holding the specified positions.

When moving the machine, do not tilt it 10 degree or more

Check the power cable of the machine; deformation of the

Check that an antivirus software is installed in the

Never use a compressed air product containing flammable

Always wear globes during maintenance not to be injured

Always wear anti-static wrist straps during maintenance.

The machine must be on a stable flat base to prevent

Never use any parts other than those specified in this

Revision Date of Issue Description

A 2013.9.9 First release

DX100 Service Manual

DX100 Service Manual

4.5.9.2 CR Motor .......................................................................................... 196 5.4.3 Bi-d Adjustment .................................................................................... 233

DX100 Service Manual

7.3 Board Layout Diagram .................................................................................... 299

DX100 Service Manual

1.1 Product Description 1.2 Basic Specifications

1.1.1 Features 1.2.1 Basic Specifications

DX100 Service Manual

Table 1-3. Electric Specifications 1.2.3 Ink Specifications

Note "*": Compliant with three standard voltages.

DX100 Service Manual

1.2.4 General Specifications Note : Notes on storage after unpacking

Vibration Operating : 0.15 G, 10 - 55 Hz

DX100 Service Manual

1.3.3 Supported Papers

Carriage method Friction feed Glossy

Maximum weight 4 kg or less Glossy

DX100 Service Manual

1.3.3.2 Supported Papers

Note "*": setting unit: 0.1 mm

DX100 Service Manual

1.3.4 Printable Area  Borderless Printing Mode

 Bordered Printing Mode

Figure 1-1. Bordered Printing Mode

Symbol Item Value

DX100 Service Manual

Symbol Item Value

b Print Top Cut Off Amount 5 mm

DX100 Service Manual

1.4 Software 1.5 Interface

1.4.1 Installing Software 1.5.1 USB Interface

1.4.2 System Requirements 1.6 Warning Buzzer

Note "*1": Desktop UI environment only

DX100 Service Manual

Table 1-13. LED

Printing cannot be performed because

DX100 Service Manual

1.8.2 Part Names

1.8.1 Dimensions and Weight

460 mm 430 mm (2) Status display LED

DX100 Service Manual

Figure 1-7. Part Names (Rear 1)

DX100 Service Manual

 Feeding Unit  Inner