Passive communication

Passive communication is a style in which individuals have developed a pattern of

avoiding expressing their opinions or feelings, protecting their rights, and
identifying and meeting their needs.
on the basis of flow of information:
horizontal communication
Horizontal communication (also known as lateral communication) takes place when
employees at the same level interact.

Vertical communication is a business communication strategy in which information,

tasks, and requests move upward and downward between senior management and lower-
level employees.

upward communication
Upward communication flows from a lower level of an organization's hierarchy to a
higher level. In practice, workers use upward communication to make suggestions,
offer input and file complaints.

downward communication
Downward communication simply means that the orders come from the top and make
their way down through the workforce. This form of communication is hierarchical in
nature.

crosswise communication
Diagonal or crosswise communication is a type of communication that crosses all
organizational units and hierarchical levels. Such communication involves staff
members of different departments interacting with each other, regardless of their
reporting relationship.

On the basis of Organisational Structure

In the organization structure of enterprise communication, there are two types of
communication:

Formal communication
Informal Communication
Formal Communication

Formal communication is a flow of information through formally established channels

in an organization. These type of communication may be oral or written.

-Mostly controlled by managers

-It is hierarchical in nature and associated with the superior and subordinate
relationship
-Generally linked with formal status and positions of a person
-It may be upward, downward and horizontal.

Informal Communication
Informal Communication refers to communication on the basis of personal relations.
It is a type of communication which is unstructured, unofficial and unplanned.

-It does not follow the formal channels established by the management
-It often flows between friends and intimates and related to personal rather than
‘positional’ matters.