Moussa NDIAYE

De: Jean Luc DIATTA

Envoyé: lundi 6 mars 2023 09:08
À: Anthuvan Selvaraj
Cc: Ashoka Rajan; Pallavi Jeurkar; Biswarup Nag; Jacob COLY; Nestor NGOM; Moussa
NDIAYE
Objet: RE: Oracle Banking Support : Customer Communication March 2023: Important
KMs|| BRM

Hi Anthuvan,
Thank you for sharing Knowledge Document. We will explore it and contact you asap for more highlights.
Best regards

De : Anthuvan Selvaraj <a.anthuvan.selvaraj@oracle.com>

Envoyé : dimanche 5 mars 2023 07:53
À : Jean Luc DIATTA <Jdiatta@brmbank.com>
Cc : Ashoka Rajan <ashoka.rajan@oracle.com>; Pallavi Jeurkar <pallavi.jeurkar@oracle.com>; Biswarup Nag
<biswarup.nag@oracle.com>; Jacob COLY <jcoly@brmbank.com>; Nestor NGOM <nngom@brmbank.com>
Objet : RE: Oracle Banking Support : Customer Communication March 2023: Important KMs|| BRM

Dear Jean,

Good day.

We encourage our customers to explore the regularly published Knowledge Documents on Product Features, Usage,
Best Practices, Critical Bugs, etc. This will enable the customers to take proactive steps in maintaining the application
and enable them to self-serve.

Please advise your team to review these Knowledge Documents regularly.

We are pleased to inform and highlight the important Knowledge Documents that were introduced into KM repository in MOS
for banking products.

We recommend that the Knowledge document section in MOS (My Oracle Support) to be visited regularly & stay tuned with
future announcements & updates!

Oracle FLEXCUBE Universal Banking

KM Doc Ids KM Description
2691868.1 Troubleshooting FLEXCUBE Application Issues Post Patch set Deployment
2510444.1 Periodic Rolled up Patch Set (PS) mechanism process in Oracle FLEXCUBE Universal Banking
2636856.1 OFSS Certified Configurations
1
2583322.1 Loan Origination – Basic Steps for Retail Loan Creation – Oracle FLEXCUBE Universal Banking
2448944.1 Using TD top up in SI Product
2586703.1 Handling Banking Products SRs classified as Enhancements – All Versions
2672219.1 EODM aborts with WF-2099 error
2678187.1 EOD could not start or aborts due to pending unauthorized contracts or maintenance
2456560.1 Products not handing off from mstb_dly_msg_out table
2470111.1 FT advice generated with separate components
2506119.1 CASA – Multi Currency Account
2690997.1 Screens Not Getting Launched
2720782.1 While Creating New Account In STDCUSAC Screen, The LOV "Account Class" Does Not Fetch Any Value
2578074.1 Negative Interest processing in Bills and Collections Oracle FLEXCUBE Universal Banking
553747.2 Oracle Support Essentials Series
SWIFT 2020 - MT199 Advice - Maintenance in Funds Transfer Module / Manual Advice Generation in case of
2734750.1
Pending
2418596.1 Upload Of Contract Having Process Status "Pending Release"
2480439.1 FX contract not liquidated automatically
2497892.1 MSDPMBRW - No Err Param
2237410.1 Not able to add the spouse employment and status details in STDCIF
2236286.1 Unable to liquidate an account using manual online Liquidation from receivable GL
2239175.1 User is unable to assign the ICCF rule to a product
Issues in Customer Account closure, Account Closure with DR balance, Account closure error, Closure of acco
2234400.1
mode as GL
Cannot Close Customer, ST-OTHR-001 - Customer creation in SOA resulted in error, Personal information sec
2238044.1
disabled for Corporate / bank Type customer, Unable to modify the customer type
Incorrect GL entries in Status change, Status Change in CL, Principal balance not moved from Normal to NAB
2243155.1 Incorrect change of status in Loan accounts, Accounting entries are not passing correctly, Incorrect maintena
capitalization flag
Issues in Account Statement: Account statement generation, Option P for Tag 25 in MT940, Account stateme
2235422.1
generation in Excel sheet, Problem on generating account statement
2235416.1 Auto Generation of CASA - Account Numbers
2778359.1 QueryDDtransactions' operation of Oracle FLEXCUBE Universal BankingDDService Is Missing In Webservice In
2774733.1 After Interest Rule Change, Interest Accrual Is Not Calculated Correctly
2765049.1 Incorrect Commission fee applied for RP Customer
2628740.1 HOWTO:IC:Rule Maintenance
2233907.1 Customer Account Creation - Failing after a particular count
2510444.1 Periodic rolled up patch set mechanism process in Oracle FLEXCUBE Universal Banking
2629579.1 Oracle FLEXCUBE Universal Banking Support for SEPA and SWIFT in 2020
Oracle FLEXCUBE Universal Banking 14.1 - End of Life of Oracle FLEXCUBE Universal Banking Payments and C
2466174.1
Oracle FLEXCUBE Universal Banking Funds Transfer, Oracle FLEXCUBE Electronic Messaging Service
2789448.1 Banking Support - SWIFT 2021
2784586.1 Avoid EOD abort for accounting mismatch
2780269.1 How to Drop EOD from EOTI, Post EOTI stage
2781897.1 Accounting Handoff Failed error showing up in Pending Transactions
2783725.1 CBS Branch Creation Issue In UAT
MT 202 message generated with incorrect content, MT940 to several Swift addresses, Swift messages are los
2239170.1
are purged after 7 days
1924850.1 Troubleshooting Real Debit & Credit Mismatch (AC-FINBL1) Error during Mark EOTI
2798452.1 ISDINSTN - New Record Save – System Does Not Keep Inserted BIC Codes In Parties
2807049.1 MT760 Message Contains Empty Tag 40D

2
2810610.1 MT760 ISCO-tag 24E Missing In Sequence C
2812173.1 Term Deposit interest liquidation date is not consistent
2815458.1 System is posting Accounting entries when transaction is cancelled from Non STP queue
Accrued amount was getting nullified on status change, Component Balance breakup tables incorrectly upda
2243146.1
Status Change, Status Change in CL, Movement of GL balance on Status Change
Account currency not allowed in Till, Rate date data mismatch in Currency Rate history table, Cannot edit alr
2237982.1
authorized Currency, CY-CPD01, Cannot set decimal of currency to 4 digits, Currency Exchange Rate Not Visib
2567240.1 End of Year Procedure for Oracle FLEXCUBE Universal Banking - EOY, Banking Financial Closure
2597869.1 EOC/EOD Batch Setup and Configuration for Oracle Oracle FLEXCUBE Universal Banking/UBS
2820929.1 SWIFT messages are generated with D-Tags for MT 76X messages instead of A-Tags
2816809.1 LC:LCDGUONL - TAG 72Z Missing In MT768
2823437.1 Letter Of Credit : Tag 21 Is Missing in MT708
2805554.1 New Swift Standards 2021-parametrization MSSQMAP-BG Swift Message
2739877.1 CL account Payment (CLDPYMNT) failing with error AC-OVD02
2825881.1 SW2020 : Tag 31E Appears Twice On Mt765
2806811.1 Unexpected System Behaviour While Authorising From LCDGCLM Screen
2806914.1 LCDGUAMD: Editable ‘Local Undertaking Details’ Tab
2827729.1 LC : LCUPLD-611 : Unhandled Exception While Saving Guarantee Contracts
2803151.1 Generic Interface - Query Related To File Size
2828429.1 LC : MT769 : Advice Of Reduction Not Getting Generated
2829496.1 Letters Of Credit || LC || Unable to Generate MT767 During Cancellation
2816702.1 LC:OBP Party Code As Main Party
2816950.1 FCUBS Patchset Installation Frequently Asked Questions - Oracle FLEXCUBE Universal Banking
2833705.1 Overwritten Debugs by kernel trigger MSTR_MSOB_INCR_MOD
2854858.1 FLEXCUBE Universal Banking Solution, Oracle Banking Payments: Support for CBPR+
Accounts went dormant, GL changes in Account Class, Product change from current account to savings accou
2234336.1
OVD05 : Cash Withdrawal - Minimum balance Check
Issues in IC Charge: Monthly charges not debited, New Rate is not applied (excess charge, recalculation flag,
2235767.1 liquidation), Monthly maintenance charges based on the transaction count, System is not considering free ite
Charges, Issue in setting.
2232854.1 Customer Maintenance
Issues in Debit Interest: Debit Interest Computation, Profit/Interest on Principle amount, Issue in debiting th
2236197.1 account with respect to a fee (back value, UDE value), Customer was not charged debit interest OD account,
interest due.
Issues in Interest Liquidation: Account Closure with Zero Balance, Account is not getting liquidated on time, M
2236240.1
interest liquidation
Incorrect GL entries in Status change, Status Change in CL, Principal balance not moved from Normal to NAB
2243155.1 Incorrect change of status in Loan accounts, Accounting entries are not passing correctly, Incorrect maintena
capitalization flag
2879134.1 STDCUSTD-Term Deposit Account Booking - Maturity Amount Is Incorrectly Populated - Interest Amount Is N
2794052.1 How to Avoid Account MIS from Getting Updated With the Value in Journal Upload ( EGL – DE Upload )
2888700.1 MM RFR Contract With Negative Rates Allowed Maintenance Missing INIT Event
2892731.1 CASE SENSITIVE CHECK FOR LOV
2908624.1 FCUBS Application : Weblogic Managed Server Unable To Come in Active State

OBPM / OBLM / FCELCM / OBBRN / OBCL / OBVAM / OB

3
KM Doc Ids KM Description
2733455.1 User ID / Password Management For OBLM (Oracle Banking Liquidity Management) Product
2722659.1 OBLM Oracle Banking Liquidity Management - Plato Services Documentation
2782107.1 OBPM: PMSQUEST-Screen Does Not Exist In 7.0 Patch Set Queue Dashboard
2812280.1 Banking Support - SWIFT 2021 Changes - Oracle Banking Payments
2810773.1 OUTGOING PAYMENTS FROM WAREHOUSE QUEUE ARE PROCESSED TWICE
2800403.1 Virtual Identifier Is Failing To Get Response In EAC Service If Amount Is Not There

2640420.1 Unique Reference Number(DCN) In OL Contract Message

2793726.1 Interest Paid Report - Clarification

2834768.1 ELCM | How to Avoid the ' Record in Unauthorized State ' Error and Authorize the Liability ?
2853260.1 Entries Are Not Getting Registered In STTB_APPDYN_CALL After Authorization/saving From GIDIFTDF

2835569.1 ELCM - How to Get the Liability Number Generated in CIF in GEDMLIAB ?
2869464.1 EOD Failed With That Error AC-FA-01
2864458.1 OBBRN: Can Not Close Till, Due To Transaction Pending
2864942.1 OBPM : Clear Future Value Date Transaction with Error Code PB-TXP-006~PM-SVEX-002

2816452.1 GEDFACLT,GCDCOLLT,GCDMPOOOL - CRSBRN-AUTH Error When Trying To Authorize From Other Branch
2874761.1 Upload Of Pacs002S2 (Payment Status Report) On STEP2_SDD
2860528.1 SRDC – How to Collect Data for creating MOS SR - Oracle Banking Treasury Management
2881914.1 EOD Job Failure

2827869.1 UNABLE TO SAVE FX RATE FIXED RATE CONTRACTS WITH RFR PRODUCT, SYSTEM THROWS AN ERROR
2877026.1 OBVAM- Virtual Account Auto Authorization
2784594.1 OBVAM - File Upload For VA Creation Has 20 Mandatory Fields In Modify
2887473.1 Not able to Invoke EOD in OBBRN
2891184.1 Oracle Branch Banking - RTF File Creation
2820961.1 Settlement Instruction Selection On OLDTRONL
2828202.1 LBDPYMNT- Drawdown Interest Accrual On Pop PL
2894855.1 Source Reference Number Is Reflecting As Same As Reference Number, In AmtBlock Scrn
2895429.1 Validation Error While Changing Password
2850692.1 Borrower Drawdown Authorization Issue
2908163.1 OBBRN || Issues faced while Patch Set Upgradation In Production
2904066.1 OLDVAMND : How To Do Back Dated VAMI Beyond a Settled Schedule
2909415.1 OBLM:AC-FIN-BAL Mismatch During EOD
2908204.1 OBLM - EOD OBLMIC Step Keep Running Without Ending Or Error
2910706.1 OBLM:There Are 4 Hours Difference Between Intraday Batch Execution Timing And The Frequency Time
2912289.1 OBLM-Alternative Option To Run Reallocation Batch For All Structures
2897603.1 OBTF Advices To Be Mapped For AMNV Event
2897619.1 OBCFPM | Application Branch LOV Not Working in CP Initiation
2919127.1 OBPM Contracts Created Through External Interface
2892046.1 Unable to import Json files in Routing Hub for Service Consumers

4
 Oracle Banking Digital Experience/OFSLL
KM Doc Ids KM Description
2667403.1 How to Collect OBDx Event Processing Logs to Troubleshoot Alert Notification Issues?
2652506.1 Configuring Application Logging For Diagnosis of Oracle Banking Digital Experience (OBDx) Technical Probl
2712589.1 For weekly billing cycle maximum due day can not be greater than 7 - SYS-SYS-SYS-UPS-000864
Where to Find Step/Guidance for Adding Multiple ATMs and Branches from ATM/Branch Maintenance Scr
2876519.1
Using File Upload Option?

SEPA, SWIFTS, Database, MOS, Banking Suit

KM Doc Ids KM Description
1966784.2 My Oracle Support Patches and Updates How To
603505.2 My Oracle Support How-to Video Training Series
1569482.2 My Oracle Support How to Create and Manage Support Identifier Groups (SI Groups or SIGs)
2697241.1 How to Enable Dynamic Application Logging in PLATO based Micro services Products
2711750.1 How to subscribe to Hot Topics Alerts for Financial Services - Banking Products
742060.1 Release Schedule of Current Database Releases
2769074.1 The Path to Continuous Innovation - Error Correction Mechanism for Banking Suite
2642864.1 Banking Support - SEPA and SWIFT in 2020
1564933.1 Tracking Bugs in My Oracle Support when a Service Request Is Closed "Defect Pending"

HEALTH CHECK & PERFORMANCE TUNING

KM Doc Ids KM Description
2601570.1 Health Check Utility – End of cycle Performance Diagnostic Utility for Oracle FLEXCUBE Universal Banking
2429592.1 Login Time Near 4 Minutes In ORACLE FLEXCUBE UNIVERSAL Banking Login Screen
2735486.1 EOD (End Of Day) Gets Stuck Because Of Quartz Scheduler Jobs
Health Check Utility - Online Transaction Processing Performance Diagnostic Utility for Oracle FLEXCUBE Uni
2603523.1
Banking
2599591.1 Health Check Utility - WebLogic & Database - Parameters Check utility for Oracle FLEXCUBE Universal Bankin
Health Check Utility - Timeout Parameters Check for Oracle FLEXCUBE Universal Banking and WebLogic Appl
2601174.1
Server
Banking Products - Application Business Processing or End of Day Batch execution slowness - Proactive
2797095.1
Checks/Recommendations
2799733.1 Session expire error during Reconciliation Manual Matching process - REDMANMC
2792177.1 ICEOD Tuning Changes - Select query related to Min of Calc date fetch takes longer due to inactive products
2811951.1 Best Practices for Database of Oracle FLEXCUBE Universal Banking Solution - Oracle FLEXCUBE Universal Ban
2846928.1 Oracle Banking Microservices Architecture - Middleware Best Practices
2811197.1 Best Practices for FLEXCUBE Products Database
2851113.1 Oracle Banking Microservices Architecture - Database Best Practices

5
 2811966.1 Best Practices for Weblogic Middleware - Oracle FLEXCUBE Universal Banking
2909215.1 OBIC/OBMA Setup Issue, Units Are Not Getting Compiled In FCUBS Schema
2919466.1 Increase The CLIENT THREAD & MSG THREAD in Switch.Properties
2564107.1 Oracle Banking Payments Setup Checklist for Production and UAT - Version 14.x onwards
2600721.1 ELCM Setup/Configuration - Oracle FLEXCUBE Universal Banking
2902889.1 Script to Monitor Eureka Registry and Micro services
2892992.1 Best Practice To Setup OBMA, OBVAM And OOBLM In Clustered Environment
2914729.1 Oracle Branch Banking - Transaction Timeout Configuration - Best Practice
Oracle Banking Digital Experience (OBDX) – Information On Various Logs/Configurations Required For Troubl
2685595.1
Of Technical SR

Anthuvan Xavier, Director, Banking Product Support

Office: +971.4.425.9114
Mobile: +971.50.154.5015
Dubai, UAE, P.O.Box 500053
Support 24/7 Help Line: +91.20.6656.3777, +91.20.6656.3888

From: Biswarup Nag <biswarup.nag@oracle.com>

Sent: Sunday, March 5, 2023 7:52 AM
To: Jean Luc DIATTA <Jdiatta@brmbank.com>; Jacob COLY <jcoly@brmbank.com>; Nestor NGOM
<nngom@brmbank.com>
Cc: Anthuvan Selvaraj <a.anthuvan.selvaraj@oracle.com>; Ashoka Rajan <ashoka.rajan@oracle.com>; Pallavi
Jeurkar <pallavi.jeurkar@oracle.com>
Subject: Oracle Banking Support : Customer Communication March 2023: Important KMs|| BRM

6
 ORACLE Banking Support - M aster KM Document (Doc ID 2739843.1)
Dear Customer,

Greetings!

We are pleased to inform and highlight the important Knowledge Documents that were introduced into KM repository in MOS
for banking products. We recommend that the Knowledge document section in MOS (My Oracle Support) to be visited regularly
& stay tuned with future announcements & updates!

 Disabling Database Resultset Cache for Oracle Banking Products (Doc ID 2928563.1)

This document provides solution for the issue where select from database shows
incorrect details intermittently in the Banking Product screens.

Target Audience – CTO/ IT Manager / IT team

 How To Do Branding Changes From Manage Brand Page In Admin Initiation (Doc ID 2928363.1)

This document provides steps to do Branding Changes.

Target Audience - IT Manager / IT team

 How To Configure The Quick Recharge Plans For A Biller In Obdx Application (Doc ID 2928364.1)

This document provides steps to configure the quick recharge plans for a biller in OBDX application.

Target Audience - IT Manager / IT team

 Denomination Maintained In Denomination Maintenance Screen Not Reflecting

In Other Screens (Doc ID 2928130.1)

This document shares the setup for denomination maintenance.

Target Audience – IT Manager / IT team

 Branch Merger (STDBRNTR) steps in FLEXCUBE FCUBS (Doc ID 2449024.1)

This document shares the steps and support on testing the Branch Merger (STDBRNTR)
functionality in FCUBS.

Target Audience – CTO / IT Manager / IT team

 ‘Select Currency' Filter Option Not Working In Till Cash Position Widget (Doc ID 2925199.1)

This document provides solution for the issue where user is unable to select currencies
from “Select Currency” LOV in 'Filter till Cash Position' widget in the Dashboard.

Target Audience - IT Manager / IT team

Should you have any queries/require any additional information on this communication, please feel free to get in touch with
Product Support team.

Assuring You Best Support Services,

Oracle Banking Support

7
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