PRASMANINDO BOGA UTAMA

CAPABILITY STATEMENT

1. EXECUTIVE OVERVIEW

PT. Prasmanindo Boga Utama,

established since 1985, is one of the leading
providers of Industrial catering in Indonesia
with both past and current project references
which quantify our company’s experience in
almost every part of archipelago. With a
clientele consisting primarily of Oil, Gas and
Mining organizations both onshore and
offshore, we fully recognize the importance
of a reliable and quality based service,
commercially competitive, and conducted in
a safe and healthy environment.

Our list of past and present clients

include Devon Sorong and Java, Exxon Mobil
Oil in Aceh, TotalFinaElf E&P Indonesie,
Hitek/Sedco Forex, Aqza Dharma,
Schlumberger, Komaritim, Newmont Nusa
Tenggara, Newmont Minahasa Raya, Bahari
Cakrawala Sebuku, Leighton Construction
Indonesia, Kaltim Prima Coal, Kelian
Equatorial Mining, Thiess Contractors, Fluor
Daniel Indonesia, McDermott, Apexindo,
alico, Daewoo and Inco with contracts
ranging in size from 50 to 8,000 residents.

With current operations on more than

50 different locations and an employee base
exceeding 2,800, PBU as we are commonly
referred to, prides itself on an extensive local
industry knowledge complimented by a
global support and resource team in the form
of Eurest Support Service and the Compass
group. Our understanding of local issues and
the importance that these issues play in an
uninterrupted harmonious workplace have

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enhanced our reputation as remote site
providers.

As our role expands from the

traditional service provider to incorporate the
provision of facilities and services previously
undertaken by the Owner, PBU alone has
successfully transitioned into this arena
having successfully completed the Batu Hijau
construction project under Fluor Daniel
(8,000 residents over 11 locations) inclusive of
Maintenance site wide, Water & Sewage
treatment along with the provision of more
than 30,000 meals per day. In addition, we
recently completed the construction,
mobilization and commissioning of a
medium sized camp for an offshore rig
complete with the power generation, water
supply, offices and accommodation. We
acknowledge that this is the most likely
direction our business is destined for and
remain confident that with the knowledge
and support available to us we will continue
to stay at forefront of our industry.

Equally, as important to our company

is the safety and protection of our employees,
the clients we serve, and the environment we
work in. PBU is proud of not only the
magnitude of the safety records achieved
(9,000,000 man hours without LTI in
Sumbawa in Feb’03) but the facts that these
records relevant to numbers of employees on
each project have been achieved on multiple
sites. With ISO 9002 and Food safe
accreditation already achieved on many of
our projects we strive to demonstrate to our
various clients the company’s dedication to
ensuring that industry standards are met if
not surpassed in how we conduct our
business.

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 Finally, with offices located in Medan,
Batam, Mataram, Surabaya, Manado,
Balikpapan and of course Jakarta, we boast a
strong operational support capability for any
of our operations.

2. OUR BACKGROUND

Our global expertise is also a major

advantage for our clients, with access to the
world’s best practices, plus a depth of
experience and expertise that can only come
from a company our size.

We work in partnership with our

clients as an integral part of their business
and every one of our clients benefits from a
tailor-made contract as well as customized
design and planning services.

As an International business, we are

able to offer the benefit of global experience.
At the same time, our commitment is to care
for our clients at local level.

At PBU , we hold five values that we believe,

are key to creating a remarkable, successful
foodservice organization.

We achieve superior financial results through

our positive ‘can’ attitude.
We encourage the entrepreneur in every one.
We are determined to make the right things
happen, at the right time, without
compromising our partners or ourselves.
We are not afraid of change and thrive on
taking calculated risks.

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We appreciate that there are many different
ways to achieve success.
We recognize value and respond to the
differences that make each of our clients,
costumers and employees unique.
We believe we all have a voice and the power
to make a difference.

We recognize, reward and celebrate great

performance, knowing that success breeds
success.
We provide support and opportunities for
everyone to succeed.
We encourage greater achievement by
communicating and learning from success
(and failure).

We are passionate about delivering superior

food quality and service that is right for the
needs of our customers and clients.
We take pride in setting the standards others
try to follow.
We achieve world-class relationships through
consistent quality delivery.
We recognize the power of measurement,
knowing that “if you can’t measure it, you
can’t manage it”

We believe success is built on teams who care

about each other and the company.
We build our success on lasting relationship
with our customer, clients, partners, our own
people, shareholders and the communities
within which we work.
We support each other by listening
constantly, talking openly and sharing
knowledge generously.
We believe great teamwork has no boundaries
and is based on mutual respect.

3. OUR FUTURE IN PRACTICE

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 PBU has adopted the Compass
Group’s Our Future in Practice strategy. This
strategy places emphasis on five key pillars
for the operation of our business.

Client and customer satisfaction

Market leadership
Preferred employer
Operational excellence
Financial Performance

Our people are focused on achieving

all five pillars. Our Future in Practice
strategy is a part of our culture, and is also a
tool for gauging our success and identifying
areas for improvement. Measuring our
performance sets up apart from our industry
competitors.

4. MEASURING PERFORMANCE

PBU commitment to providing the

highest quality food and service to our
customers and clients is backed up by a
rigorous monitoring system called the
Service Navigator.

The Service Navigator is an

independently audited client and customer
survey program. In essence, it is a
communication tool and a problem solver. It
was introduced by our parent company
Compass Group and proved to be such an
outstanding success; it has been adopted
throughout the world

5. KPI

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 PBU will always be committed to
pursuing open and honest communication,
innovation and proactive leadership. We will
strive to continually improve our
management system and plans and ensure
that performance is continually monitored
and evaluated providing a means for
continuous improvement.

In order to measure our performance

and provide objective documentation
substantiating that measure, we propose key
performance indicators be established and
jointly agreed to measure and monitor the
performance of the project. Key areas would
include

Safety

We will develop, implement and

maintain positive and interactive policies and
procedures that strive for: Targeting Zero
incidents and accidents.

o Effective safety, health and hygiene

management systems
o Effective induction programs
o Open communication channels
for employees to freely discuss
and improve safety issues.
o Initiatives for improving health
and well being

The following indicators will be used:

o Safety Effort Rating

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 o Compliance with Safety
Management Plan (site specific)
o Toolbox meetings
o Inspections
o Hazard Identification and Rectification
o Training
o Incident Reporting
o Audit-internal/external

The results would be summarized and

attached to the weekly report.

Improvement Initiatives/innovation/leadership

PBU, in keeping with The Operational

Excellence Pillar of Our Future in Practice,
will strive for innovations and create a
culture whereby all staff will be encourages
to identify Opportunities for Improvement.

Any initiatives with a cost or other

benefit that are introduced will be included
in the weekly report. These can be
summarized by the Village Manager on a
monthly basis for review at project contract
meeting.

Key Indicators would include:

o Proactive Continuous Improvement
o Proactively working to resolve issues
o Proactive communication
o Flexibility
o Think outside the box

6. EMPLOYEE RELATIONS

PBU has developed a comprehensive

Employee Relations Management Plan. A key

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aspect of the plan is the effective
management of industrial relations,
including low risk employment
arrangements.

Traineeships (As applicable)

This flexible program allows our

employees to boost their skills both on and
off the job. We offer nationally recognized
qualifications – certificate II in hospitality
(operations) and the certificate III in
Hospitality (Food & Beverage)

7. FOOD STANDARDS

All processed foods will be provided

through PBU preferred suppliers formally
assessed under FoodSafe Plus Quality
Accreditation. These suppliers are re-
assessed on a regular basis in accordance
with the guidelines set down in PBU
management of Quality Procedure.

PBU conducts formal assessment of

suppliers as part of a comprehensive Quality
Assurance program.

Goods supplied through PBU

preferred suppliers are nationally
recognized, approved brands and must meet
or better the quality requirements as per the
specification stated in our supply contract
and site specification or purchase order

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 The management is responsible for
supply and periodically conducting random
checks on the produce at supplier’s premises,
and weekly at the PBU nominated freight
depot. The checks include temperature
probing, physical inspection, on spot product
sampling, and supervision of loading and
unloading.

8. EATING FOR HEALTH PROGRAM

Nutrition is an integral part of health.

Following a healthy eating pattern will not
only improve an individual’s wellbeing but
also reduce the risk of many diet related
conditions prevalent in today’s society. This
includes diabetes, heart disease, osteoporosis
and cancer.

To encourage the consumption of

healthy foods, individuals must first gain the
knowledge of what constitutes a healthy diet
and then be given the opportunity and
support to develop and maintain such eating
patterns.

The Eating for Health Program is

targeted toward your residents to increase
their knowledge of nutrition and encourage
the consumption of healthy foods. The
program is also targeted toward PBU
employees, to ensure the foods prepared are
low in fat, salt and sugar while being high in
dietary fibre.