Professional Documents
Culture Documents
Sustainability Report
2014
Polytubes:
Making the right products,
at the right time,
in the right way
Sustainability 2014 - 1
Our Approach
to Reporting
2 - Polytubes
OUR APPROACH TO REPORTING
Sustainability 2014 - 3
Statement from
the President
At Polytubes ‘sustainability’ has a sets specific targets and many quantified
simple meaning – living and growing performance metrics which are monitored
within your means and generating on a regular basis. This year we focused
value to our customers and other on the preventable waste in operations.
stakeholders. These means include These are used to create some friendly
fiscal resources, natural resources, competition. Mostly it’s about ‘bragging
social boundaries and even the rights’ but it does reinforce the transparency
human capital. We have been able of our organization, our attention to important
to weave this meaning into the very metrics and our recognition of performance.
fabric of our business. And our transparency goes both ways.
Within our first Sustainability Report, we take We do this in the belief that honesty is
you through our journey so far. This report generally reciprocated and builds trust, which
also establishes our sustainability targets leads to everyone being able to rely on others
across all impact areas in our value chain. We both within the organization and outside.
provide a detailed account of the progress Keeping this focus, our vision is to improve
made and the challenges faced in creating the quality of our products and enhance our
a sustainable business and in providing a ability to give back to the local community
strong mechanism to build understanding while keeping our negative impacts on
among all our stakeholders. environment to a minimum. Over the coming
years we will channelize our efforts towards
Polytubes focuses on and holds a dominant improving our operational efficiency and
market share in the small pipe market in strengthening our relationship with the key
Western Canada. In our core market, Poly- stakeholders.
tubes starts with a huge advantage – we’re
the dominant market player. Our name is With our first Sustainability Report, we
synonymous with small diameter polyethylene are pleased to present for the first time a
pipe in the west. We have been able to do complete report on our sustainability activities
this by providing consistently good quality that has been compiled in accordance with
products. the internationally recognized guidelines of
“Global Reporting Initiative” and by doing so,
Polytubes expansion into the Eastern market we have set a key objective: to report on our
in 2015 will involve the start-up of another sustainability activities regularly, transparently
manufacturing plant which will be located in and within standard industry parameters.
Peterborough, ON. Polytubes is already in the
first stages of the start-up and looks forward Jim Stergiou
to being fully operational in 2016. President
4 - Polytubes
“Our name is
synonymous with
small diameter
polyethylene pipe
in the west. We
have been able to
do this by providing
consistently good
quality products.”
Sustainability 2014 - 5
We are committed
to establishing,
promoting,
maintaining and
improving a culture
of sustainability,
health and safety,
community and
environmental
responsibility.
6 - Polytubes
Our close-fitting
communication
channels and
ongoing practice of
regularly examining
and realigning our
goals are integral
assets - the
message is clear:
Transparency,
Integrity and
Honesty.
Sustainability 2014 - 7
Our Sustainability
Vision
8 - Polytubes
OUR SUSTAINABILITY VISION
Title can go
here etc
Sustainability 2014 - 9
Who We Are
10 - Polytubes
WHO WE ARE
In this evolving society, the most powerful and enduring companies are
built from the heart. We have built Polytubes with the strength of the human
spirit. This is why our foundations are stronger than ever. Authenticity is what
makes us last.
Distribution Centers:
7700 Cannor Road,
Chilliwack, BC V2R 5K1
416 Pido Road,
Peterborough, ON K9J 6X7
Polytubes manufactures
polyethylene (PE)
pipes for various
industry sectors and
industrial markets as Polytubes manufactures products for channel conflict. Polytubes holds a dominant
well as custom and the following industries: (75 %+) market share in its core market.
specialty products.
Our manufacturing Oil and Gas Polytubes’ core market is the small diameter
plant site is located in Water (Potable) PE pipe market in western Canada, consisting
Edmonton, Alberta, with Irrigation of 3 segments:
an operating capacity Gas Distribution
of seventeen extruders. Liner Products BLACK PIPE YELLOW PIPE WEEPING TILE
Our distribution centers Drainage Moving liquids Natural gas Underground
are in Chilliwack, Mining and Industrial (water) or distribution. Drainage.
British Columbia and Conduit protecting Rigorous Two product
Peterborough, Ontario. Geothermal wiring. Sold standards, variations and
Ice Rink mainly through special testing specialized
Submersible Pump Applications distributors and handling. equipment. Sold
Storm and Sanitary Sewer who make Sold directly mainly through
frequent truck- to gas utilities, distributors.
Our business model is to be unique in offering sized orders of predominantly
customers a full range of in-demand stock multiple SKUs. under multi-year
keeping units (SKUs) in stock, with reliable contracts.
product quality and timely delivery, without
Sustainability 2014 - 11
Our Journey
So Far
12 - Polytubes
OUR JOURNEY SO FAR
1953 2009
Polytubes Inc. was RESTRUCTING 2014
established in 1953 with Kuzyk Trust acquired STRENGTHENING
its headquarters and Poltyubes’ assets in 2009. Today Polytubes, working
manufacturing unit in Thus Polytubes 2009 Inc. was with its revised strategy,
Edmonton and distribution established. With this began is strengthening both its
centres in 6 locations the period of rethinking and position in the market and
across Canada. restructuring the company. its skill set internally.
Sustainability 2014 - 13
OUR JOURNEY SO FAR
The Edmonton Journal documented a success story in 1959 where Polytubes was involved in the
construction of the artificial ice bridge across the North Saskatchewan River, which was used for a
transport route of gravel trucks. Alberta Polytubes produced nearly eight kilometers of specialized
plastic piping which was used to pump refrigerant thicken the span to create the ice bridge.
You can read more about this story at www.edmontonjournal.com/1959+bridge+over+North+
Saskatchewan+success/10779386/story.html
14 - Polytubes
The skills and dedication The real story of the new Polytubes is just Since then, the management team at Poly-
of our team have made how we have taken a business that failed and tubes has been stable, effective and highly
are turning it into a strong competitor. We motivated. Interestingly, the leaders of every
excellence a reality.
have overcome aversion from some suppliers functional area (sales, manufacturing and
and reservation among many employees to distribution) were people who had spent most
create a cohesive team that, together, provide of their careers at Polytubes.
stability and good value for all who work with
us – customers, employees and suppliers
Sustainability 2014 - 15
Highlights of Our
Performance
16 - Polytubes
HIGHLIGHTS OF OUR PERFORMANCE
Operational Growth
Our sales restructuring has enabled us to: • Building a customer-focused approach to sales
• Bring our distribution yards from seven yards and marketing
covering 29 acres in 2009 to three yards on 11 • Customer-driven approach to inventory
acres in 2014 availabilityEver-improving manufacturing
• Reduce obsolete stocking inventory from 7.8% of • Building leaders
total stocking inventory in 2011 to 0.0% in 2013
and YTD 2014
• Reduce waste from downtime due to resin Strategy
outages from 3,456 operating hours in 2011 • Establishing strong communication channels with
to 2,160 operating hours in 2014 the stakeholders
• Reduction in scrap rates from 14.3% in 2011 to • Improving internal processes and setting
4.4% in 2013 clear goals
• Start measuring sustainability performance
• Use reporting as a catalyst for sustainable
Environment development
• Waste raw material recycling ensures scrap goes
into manufacturing instead of landfills
• Ensuring good quality raw material usage in People
manufacturing prevents chances of any potential • Health and safety policy affirms management’s
soil and water contamination personal commitment to establish a safe
• Introduction of wall monitors on extrusion lines workplace
helped deliver substantial raw material saving • All employees trained on basic and job specific
• Significant saving of energy by regular energy occupational health and safety
monitoring and operating only half the plant • Drop in turnover rate form 12.1% in 2011 to
through efficient production scheduling 5.2% in 2014
• Considerable reduction in water usage owing to • Reduction in WCB costs from $153 in 2011 to
open loop water cooling $54 in 2014
• In 2014, our WCB rating was 34% below the
industry average
Sustainability 2014 - 17
Ethics and
Governance
18 - Polytubes
ETHICS AND GOVERNANCE
Personal Assurance
The senior management at Polytubes has made
their commitment and support clear through
the policy statements. The statements present
their personal assertion to comply by the law
and beyond. The management expects every
manager, supervisor, contractor, and employee to
support this commitment. We are committed to
Sustainability 2014 - 19
Strategic planning
is an iterative
process – A
process that we
are dedicated to,
to ensure strong
communication and
guidance.
20 - Polytubes
Cost reduction
does not equal
efficiency –
We focus on
strengthening our
communication
channels to drive
our success.
Sustainability 2014 - 21
Our Sustainability
Value Drivers:
Commitment to
Excellence
22 - Polytubes
COMMITMENT TO EXCELLENCE
3. Reputation Enhancement
Polytubes is synonymous with small diam-
eter Polyethylene pipe in western Canada.
Enhancing our reputation for reliable product
quality with customers is one of our means to
accomplish excellence.
Sustainability 2014 - 23
Commitment
to Operational
Efficiency
24 - Polytubes
COMMITMENT TO OPERATIONAL EFFICIENCY
Sustainability 2014 - 25
Commitment
to Employee
Satisfaction
26 - Polytubes
COMMITMENT TO EMPLOYEE SATISFACTION
Sustainability 2014 - 27
Commitment to
Our Brand and
Reputation
28 - Polytubes
COMMITMENT TO OUR BRAND AND REPUTATION
In keeping with the expectations of We realize brand reputation takes a long time
our customers, suppliers and our to build. A company’s reputation may be
employees we strive to have and vulnerable through internet and social media,
maintain a sustainable business suppliers and contractors, employees and
approach. Sustainability is now any litigation over ethical business practices
a key attribute of our brand and and compliance violations. We intend to
reputation. maintain our commitment to our brand and
reputation by:
Since our acquisition by Kuzyk Trust five • Maintaining ethical business practices in talent
years ago, we have grown and changed the acquisition and retention
way we work. Fundamentally we have shifted • Emphasizing safe work practices to ensure
our reactive business strategy into a more safe and healthy work force
effective proactive sustainability strategy. • Keeping open lines of communication and
We realized that rather than managing our maintaining transparency
standing by reacting to situations, we could • Exercising due diligence when entering into a
create value by engaging our stakeholders new a contract or association
effectively and bringing in transparency in our All products being manufactured are made
dealings. in compliance with Polytubes Specification
Book and Production Schedule. Product Pro-
This insight has been vital in our efforts to: cedure Inspections ensure that all products
• Gain improvements in quality meet the specified requirements and it is the
management responsibility of the Production Personnel
Above all, our strength • Increase our productivity to bring any uncertainties to the attention of
• Ensure effective use of resources the Quality Assurance department. These
is expressed from within
• Enhance our brand and reputation responsibilities and procedures ensure that
our skilled and dedicated • Build a strong and skilled team we at Polytubes maintain a strong reputation
workforce. Keeping the and reliable brand.
entire team engaged and
satisfied is a key priority -
engaged employees help
fashion a resilient and
memorable brand.
Sustainability 2014 - 29
Commitment to
Compliance and
Beyond
30 - Polytubes
COMMITMENT TO COMPLIANCE AND BEYOND
ENHANCES
BRAND
VALUE
SOUND
SUSTAINABILITY
STRATEGIES
ATTRACTS
MAKE YOUR CUSTOMERS
PRODUCT AND
STAND OUT INVESTORS
Sustainability 2014 - 31
We aim at working
together with
our stakeholders
towards fulfilling
our dedication
to sustainability,
environmental
responsibility,
product standards,
and going beyond
compliance.
32 - Polytubes
Our stakeholders
are our partners
in growth – Their
contributions are
vital to Polytubes
approach to
sustainable
business
operations.
Sustainability 2014 - 33
Our Stakeholders
34 - Polytubes
OUR STAKEHOLDERS
Our Key
Stakeholders
Stakeholder engagement is an
important part of our business
Community practices.
Suppliers
Prospective We create tight-knit communication chan-
Competitors Customers nels with our stakeholders and address any
concerns or issues, jointly develop strategies
Customers
to address them and build strong relationships.
Employees Promoters Our stakeholders are our partners in work.
Regulators-Business & Products Working with partners is vital in fulfilling our vi-
Standard sion and developing a sustainable business.
Bodies Regulators-Labour Regulators-OHS We consider our first Sustainability Report as
Regulators-Environment another vital tool to use in engaging with our
stakeholders. This report highlights the con-
cerns of our stakeholders and how we plan to
NGO’s Industry Associations address them. We receive their concerns and
issues through our ongoing interactions and
communication with them.
We would like to thank our stakeholders for
their helpful feedback and dedicating their time
to help us ensure that our reporting is more
responsive to their interests and needs.
Sustainability 2014 - 35
a
What Matters To Us
36 - Polytubes
WHAT MATTERS TO US
Ranking of
Identification of sustainability
Identification of and
and prioritization of indicators with
prioritization of key
major sustainability respect to
stakeholders
indicators stakeholders’
concerns
Sustainability 2014 - 37
WHAT MATTERS TO US
Materiality Assessment
During the process of mapping of our as-
pects, as presented in the figure below, we
accounted for the following:
• Significance of economic, environmental
and social impacts to Polytubes
• Level of influence on stakeholders’ assess-
ments and decisions
38 - Polytubes
L1
C4 O1 C2
O3 W3 C5 C7 W8
P1
L4 W7 O2 B1
ASSESSMENTS AND DECISIONS
INFLUENCE ON STAKEHOLDER
E1
C1 W2
W6 E3 L2 P2
C3 W1 L3 C6
W4 E5 E6 P3 L5
E4 W5 L6
E2 B2
40 - Polytubes
MANAGING SUSTAINABILITY AT POLYTUBES
Our Approach
Polytubes lives by “making the right products,
at the right time, in the right way.” We believe
our success depends on our ability to oper-
ate responsibly socially, environmentally and
economically. Our objective is to make high
quality and reliable products while ensuring
the best use of our resources and providing
opportunities for our employees and benefit-
ing society the best we can.
Sustainability 2014 - 41
MANAGING SUSTAINABILITY AT POLYTUBES
42 - Polytubes
Addressing the Risks type of comprehensive system is designed
Risk management procedures are an integral and intended to address the various risks
part of our business planning and review identified in a proactive manner. The graphic
cycle. The management is responsible for below illustrates an overview of the approach
identifying the critical business risks and for to implementing an HSSEC system and the
the designing and executing of adequate prospective resulting long and short term
responses. In addition to the current prac- benefits.
tices of risk identification and mitigation
through our business processes and quality
management systems (ISO 9001) approach,
in the near future, Polytubes may develop a
wholesome Health, Safety, Security, Environ-
ment and Community (HSSEC) system. This
Sustainability 2014 - 43
At Polytubes we
go beyond mere
compliance and
continually seek
ways to improve
our performance
and our ability to
make meaningful
contributions to
the society we
operate in.
44 - Polytubes
The resources we
depend on are the
same resources
that society relies
upon. Wise and
responsible use
of our shared
resources is at
the heart of our
operations.
Sustainability 2014 - 45
Report on
Environment
46 - Polytubes
REPORT ON ENVIRONMENT
Systems utilizing plastic pipe are things so we focus on waste of resin and
a sustainable and environmentally time. We engage very experienced engi-
responsible choice that will neers to work with our manufacturing lead-
serve generations to come. ers and staff to attack both kinds of waste.
They are energy efficient during We found our biggest preventable source
manufacturing and provide peak of resin waste came because of the way
protection from contamination Polytubes used to set product parameters.
during service. PE pipe systems The practice had been to err on the side of
require significantly less energy to caution – to target being on the high side
fabricate, transport and install than of what the product specification required.
metal or concrete alternatives. With In 2012, we changed this approach in two
superior resistance to corrosion and ways. The first, was to make the specifica-
abrasion, plastic piping systems also tion norm the appropriate target for wall
supply long service life, excellent thickness. The second, was to tighten the
joint performance and offer leak free range of variability around the norm over
protection. time. These projects were successful be-
cause of the effective communication of the
Reducing emissions of CO2, a greenhouse background information and purpose of the
gas, could be accomplished by the selec- project to all manufacturing staff. Addition-
tion of products with lower total process and ally, we ensure that the performance of the
transportation energy requirements, such as project is prominently and visually represent-
plastic pipe. ed on each extrusion line at all times. The
A certain percentage of waste is gener- total savings from this project in 2013 alone
ated, as trim, during blown extrusion when were $480,000, or 1.6% of revenue.
the bubble is split into two webs. Startup, In order to reduce waste from downtime
breakdowns and machinery problems can due to resin outages we made a shift in 2012
also contribute to the production of waste. from regional salespeople to key account/
With a focus on environmental protection product line managers. Each key account/
and a strategy to address major environmen- project line manager focuses on the black
tal issues like natural resources conservation pipe, yellow pipe and large diameter markets.
and energy use, we set good practices such This sales restructuring enhanced our prod-
as recycling materials, energy saving and uct expertise and enabled an integrated view
water reuse. In Polytubes, we are committed of each market segment. Sharing this more
to protecting the environment. detailed and integrated information has en-
We have identified four main environmen- abled us to reduce waste from downtime due
tal action focal points to address in Poly- to resin outages from 3,456 operating hours
tubes. These four action focal points include in 2011 to 2,160 operating hours in 2014.
waste reduction, energy reduction, raw Additionally, we did not have any signifi-
materials management and water reuse. cant spills during 2014. Our ability to reduce
waste and maintain zero spill operations has
enhanced our environmental performance.
Waste
In the production of Polyethylene (PE) pipe,
waste can mean a lot of things and arise in
a lot of ways. We believe it helps to simplify
Sustainability 2014 - 47
ENVIRONMENT
Raw Materials
Polytubes has recognized that raw materials consumption during operation activities. Our
are the single most important part of our pro- water discharge from various lines as they are
cess in order to meet customer requirements. running is minimal inside the plant. In 2014
For this reason all suppliers of resin must we recycled 16,000 gallons of water (100%
provide evidence of a quality program, by sup- recycled through our filters and pumps).
plying current ISO certification documents. At
Polytubes, we recycle 99.6% of the materials in
house and 0.04% is done through a third party.
Our raw materials include:
ASTERBATCH
M
Masterbatch is a material that is a major component
in most of our products and can have a direct affect 2500
in the quality of the final product. For this reason all
Masterbatch suppliers for CSA approved pipe must
provide evidence of a quality program, by supplying
current ISO certification documents, and must meet an
approved concentrate for that particular resin material.
Polytubes Water
Consumption in
MINOR COMPONENTS
Cubic Meters
All minor components are those which do not affect
2013, 2014
product quality. The suppliers of minor components do
not need to provide evidence of a quality program or
have a completed quality survey. They are approved
for use by the Purchasing Agent, who takes into
consideration price, on time service, and availability. An
1250
inventory comparison schedule is in place for ordering
these components.
Water
We rely on the City of Edmonton for our
water supply. The primary source of water is 2013
the North Saskatchewan River. A variety of
methods are used in the cooling process of the
Polyethylene pipes. Cooling procedures such 2014
as total emersion and spray cooling are carried
out to remove residual heat from the pipes.
Reusing water that is used in the water cooling 0
systems allows us to better manage the water
JAN DEC
48 - Polytubes
Energy
In order to improve our use of energy ef-
ficiency we developed a system for when all
of the fifteen extrusion lines are operating.
1400
At this time one part of the plant remains
switched off which assures that no energy 2014
Polytubes Energy
power is being wasted.
Consumption in
Gigajoules (GJ)
2013, 2014
Climate Change
Polytubes is conscious of issues contributing
to climate change and its likely impact on the
global sustainability. Though, our activities
do not have a significant impact, we do our
bit by minimizing the air emissions, power 900
consumption and optimizing our material us-
age. We are committed to saving resources 2013
throughout the entire production process
as well as achieving energy-efficient opera-
tions at both plants. We actively monitor the
transportation of raw material and shipment
of finished products to minimize our emis-
sions in the supply chain. Use of rail for raw
material has helped us significantly reduce
0
our emissions.
Currently, we have not estimated the JAN DEC
GHG emissions from our operations but we
plan to estimate our CO2 emissions during
the next reporting cycle and report in the
subsequent reports.
Sustainability 2014 - 49
Report on
Society
50 - Polytubes
REPORT ON SOCIETY
Sustainability 2014 - 51
Our Economic
Performance
52 - Polytubes
OUR ECONOMIC PERFORMANCE
Sustainability 2014 - 53
OUR ECONOMIC PERFORMANCE
Financial Performance
Polytubes financial performance from 2012 30%
through to 2014 illustrates our ever increasing
success and dedication to ensuring qual-
ity product manufacturing and distribution of
Polytubes Financial Performance
polyethylene pipe to all customers.
from 2012 to 2014
Strong Economic Performance Sales Growth (%)
For Polytubes, strong economic performance is
visible when you can see: Return of Equity (%)
•C ustomers getting quality products on time for the
right price
• E mployees taking home a competitive wage and
benefits 15%
•O pportunities for employees to increase and develop
their skill set
•O perations carried out at peak efficiency
• Taxes and other credit liabilities being met on time
•Having the ability and opportunities to give back to
the society
2012 2013
0%
2014
-10%
54 - Polytubes
Employee Wages Supply Chain
Polytubes offers competitive compensation At Polytubes, our supply chain includes both
packages that are complemented by a com- regional and national sourcing and logistics.
prehensive benefits program. At Polytubes, Our business lines have specialized sup-
we pay wages that meet or exceed the legally ply chains to meet customer needs. These
required wages. Where no wage law exists custom supply chains include things such
wages meet or exceed the local industry as specialized transportation and handling of
standard. Polytubes utilizes a wage progres- resins. We have established strong associa-
sion ladder system to facilitate advancement tion with our suppliers and we ensure that
within the majority of departments and for this relationship stays healthy and vibrant.
the majority of employees. This standard pro- This allows collective work towards con-
gression ladder allows for incremental raises tinuous improvement of our products and
based on employee completion of particular services. These interdependent relationships
levels of training. also demonstrate and express the value
we identify within our suppliers. Lastly, we
Employee Benefits constantly review our inventory to evaluate
To assist with employee retirement goals, available supply and strive to maintain quanti-
Polytubes offers a Group Registered Retire- ties at an optimal level.
ment Savings Plan (RRSP) Program. Once
employees have been employed with Poly-
tubes for at least three consecutive months
they are eligible to participate in the RRSP
Program. This program is voluntary and it
is up to employees to express their interest
to be enrolled in the program. Employees
determine the set amount to be deducted
from each pay. Polytubes then forwards
those payment sums to the Group RRSP
provider. Employees have explicit control of
which investment funds they wish to have
their money invested. In addition to the
RRSP Program, Polytubes also extends a
comprehensive health benefits package to its
employees.
Sustainability 2014 - 55
Awards and
Recognition
56 - Polytubes
AWARDS AND RECOGNITION
Certificate of Recognition
COR Certificate - certifying Polytubes 2009
Inc. for developing and implementing an
occupational health and safety program and
having met the standard for Partnerships
through an independent evaluation of their
safety program.
Sustainability 2014 - 57
Our
Corporate
Responsibility
Objectives
58 - Polytubes
OUR CORPORATE RESPONSIBILITY OBJECTIVES
Sustainability 2014 - 59
GRI G4 CONTENT INDEX
GRI G4
Reference Disclosure Item Page No.
ECONOMIC
G4-EC2 Financial implications and other risks and opportunities for the organization’s activities due to 49
climate change
G4-EC5 Ratios of standard entry level wage by gender compared to local minimum wage at significant 55
locations of operation
G4-EC6 Proportion of senior management hired from the local communities at significant locations of operation 51
ENVIRONMENTAL
G4-EN2 Percentage of materials used that are recycled input materials 48
G4-EN29 Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with environ- 31
mental laws and regulations
SOCIAL
G4-LA1 Total number and rates of new employee hires and employee turnover by age group, gender and region 17-27
G4-LA2 Benefits provided to full-time employees that are not provided to temporary or part-time employees, by significant 54-55
locations of operations
G4-LA6 Type of injury and rates of injury, occupational diseases, lost days, and absenteeism, and total number of work- 51
related fatalities, by region and by gender
G4-HR12 Number of grievances about human rights impacts filed, addressed, and resolved through formal grievance mecha- 27
nisms
G4-SO8 Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with environ- 31
mental laws and regulations
G4-PR3 Type of Product and service information required by the Organization’s procedures for product and service 11
information and labeling, and percentage of significant product and service categories subject to such information
requirements
G4-PR4 Total number of incidents of non-compliance with regulations and voluntary codes concerning product and service 11
information and labeling, by type of outcomes
60 - Polytubes
Inquiries:
Heather Lindsay, PCP
Phone: 780.491.6211
Fax: 780.452.9376
email: hlindsay@polytubes.com
Polytubes (2009) Inc.