1.

ISSUANCE OF MAYOR’S CLEARANCE

The Mayor’s Clearance certifies that the individual is a resident of the municipality, of
good moral character and is a law-abiding citizen.
The clearance is a document usually availed of by individuals seeking employment
and for any other purpose.
Office or Division: Mayor’s Office
Classification: Simple Transaction
Type of
Transaction: Government-to-Citizens
Who may avail: General Public
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Barangay Clearance (1 original) Barangay Hall where the Client/Applicant is
residing
2. Police Clearance (1 original) Police Station
Poblacion, Porac, Pampanga
3. Community Tax Certificate (1 original) Municipal Treasurer’s Office
1st Floor, Municipal Hall, Poblacion, Porac,
Pampanga
AGENCY FEES TO PROCESSING PERSON
CLIENT STEPS
ACTIONS BE PAID TIME RESPONSIBLE
1. Submit all 1.1 Receive and None 5 minutes Administrative Aide
requirements. review the Mayor’s Office
requirements if
complete and duly
signed.
1.2 Prepare the None 5 minutes Administrative Aide
clearance. Mayor’s Office
2. Proceed to the 2. Receive PHP 50.00 10 minutes Cashier
Treasurer’s Office to payment and for the Municipal
pay prescribed fee. issue Official Clearance Treasurer’s Office
Receipt.
3. Affix signature on 3. Sign the None 5 minutes Municipal Mayor/
the clearance. clearance. Municipal
Administrator/
Executive Assistant
Mayor’s Office
4. Receive the 4. Get a duplicate None 5 minutes Administrative Aide
Mayor’s clearance copy, record and Mayor’s Office
release the
clearance.
TOTAL: PHP 50.00 30 minutes
 2. ISSUANCE OF BUSINESS PERMIT
There shall be collected an annual fee at the rates provided for the issuance of
Business Permit to every person that shall conduct business, trade or activity within
the municipality.
Office or Division: Mayor’s Office
Classification: Simple Transaction
Type of
Government-to-Citizens
Transaction:
Who may avail: Entrepreneurs
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
NEW BUSINESS
1. Proof of Business Registration Department of Trade & Industry/ Securities &
(1 original) Exchange Commission/ Cooperative Development
Authority 1Regional Office No. 3
SACOP, Maimpis, City of San Fernando
2. Business capitalization (1 photocopy) Client
3. Occupancy Permit Municipal Engineer’s Office
(1 photocopy) 2nd Floor, Municipal Hall, Gen. Luna St.,
Poblacion, Porac, Pampanga
4. Contract of Lease (if lessee) Lessor
(1 photocopy)
5. Barangay Business Clearance Barangay Hall where the Client/Applicant where the
(1 original) business is located
RENEWAL APPLICATION
1. Proof of Gross Receipts/ITR Bureau of Internal Revenue
(1 photocopy) RR 4 Building, BIR Complex,  Mc Arthur Highway
Sindalan City of San Fernando, Pampanga
2. Barangay Business Clearance Barangay Hall where the Client/Applicant where the
(1 original) business is located
AGENCY FEES TO BE PROCESSIN PERSON
CLIENT STEPS
ACTIONS PAID G TIME RESPONSIBLE
1. Submit complete 1.1 Receive and None 10 minutes Administrative Aide
and accomplished review the Mayor’s Office
application forms and application.
attach documentary 1.2 Prepare the None 5 minutes Administrative Aide
requirements and Permit. Mayor’s Office
one-time verification
2. Receive the 2. Get a duplicate None 5 minutes Administrative Aide
Mayor’s Business copy, record and Mayor’s Office
Permit release the
Permit.
TOTAL: None 20 minutes
 3. ISSUANCE OF CERTIFICATE OF INDIGENCY
This service is intended to help indigent families to avail of services such as
medical/hospital referral.
Office or Division: Mayor’s Office
Classification: Simple Transaction
Type of
Government-to-Citizens
Transaction:
Who may avail: General Public
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Barangay Clearance Barangay Hall where the Client/Applicant is
(1 original) residing
2. MSWD Certification Municipal Social Welfare Development Office
(1 original) 1st Floor, Municipal Hall, Gen. Luna St.,
Poblacion, Porac, Pampanga
AGENCY FEES TO PROCESSING PERSON
CLIENT STEPS
ACTIONS BE PAID TIME RESPONSIBLE
1. Submit all 1.1 Receive and None 5 minutes Administrative Aide
requirements. review the Mayor’s Office
requirements if
complete and duly
signed.
1.2 Prepare the None 5 minutes Administrative Aide
Certificate of Mayor’s Office
Indigency.
1.3 Sign the None 5 minutes Municipal Mayor/
Certificate of Municipal
Indigency. Administrator/
Executive Assistant
Mayor’s Office
2. Receive the 2. Get a duplicate None 5 minutes Administrative Aide
Certificate of copy, record and Mayor’s Office
Indigency. release Certificate
of Indigency.
TOTAL: None 20 minutes
 4. ISSUANCE OF ENDORSEMENT LETTER
An endorsement letter is made to facilitate the approval of municipal/barangay
resolutions.
Office or Division: Mayor’s Office
Classification: Simple Transaction
Type of
Transaction: Government-to-Government
Who may avail: Barangays within the Municipality
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Municipal/barangay resolutions Client
(1 original)
AGENCY FEES TO PROCESSING PERSON
CLIENT STEPS
ACTIONS BE PAID TIME RESPONSIBLE
1. Submit the 1.1 Receive and None 5 minutes Administrative Aide
municipal/barangay review resolution Mayor’s Office
resolution(s). if duly signed by
persons
concerned.
1.2 Prepare None 5 minutes Municipal Mayor/
endorsement/ Municipal
cover letter ready Administrator/
for the signature Executive Assistant
Mayor’s Office
of the Mayor.
1.3 Endorse None 5 minutes Municipal Mayor/
resolution to Municipal
Office concerned Administrator/
Executive Assistant
Mayor’s Office
2. Receive copy of 2. Get a duplicate None 5 minutes Administrative Aide
the endorsement copy, record and Mayor’s Office
release the
Endorsement
Letter.
TOTAL: None 20 minutes
 5. ISSUANCE OF PERMIT TO ENTER (BRGY. SAPANG UWAK &
MIYAMIT FALLS)
The permit is given to the tourist or group of excursionists to enter Barangay Sapang
Uwak and hike at Miyamit Falls provided they will follow the rules and regulations of
the barangay.
The Permit to enter is revocable if the tourist or group violates any existing rules and
regulations being implemented by the Barangay Sapang Uwak.
Office or Division: Mayor’s Office (Tourism Office)
Classification: Simple Transaction
Type of
Transaction: Government-to-Citizens
Who may avail: General Public
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Identification Card (1 photocopy) Client
2. Waiver Form(Signed and Filled Up) 2nd floor Municipal Annex Building,
(1 original) Cangatba, Porac, Pampanga
3. Official Receipt for Environmental Fee Municipal Treasurer’s Office
(PHP 100.00) per pax (1 original) 1st Floor, Municipal Hall, Poblacion, Porac,
Pampanga
AGENCY FEES TO PROCESSING PERSON
CLIENT STEPS
ACTIONS BE PAID TIME RESPONSIBLE
1. Submit all 1. Receive and None 2 minutes Administrative Aide
requirements. review the Tourism Office
requirements if
complete and
duly signed.
2. Proceed to the 2.1 Receive Php 3 minutes Cashier
Treasurer’s Office to payment and 100.00 per Municipal
pay prescribed fee. issue Official pax Treasurer’s Office
Receipt.
2.2 Sign the None 1 minute Officer In Charge-
permit. Tourism Officer
Tourism Office
3. Receive the Permit 3. Get a duplicate None 1 minute Administrative Aide
to Enter copy, record and Tourism Office
release the
permit
TOTAL: PHP 7 minutes
100.00
 6. REQUEST FOR DATA, TRAINING, DRILLS AND OTHER SERVICES
The Municipal Disaster Risk Reduction and Management Office (MDRRMO), aims to
develop and strengthen the capacities of vulnerable and marginalized groups to
mitigate, prepare for, respond to, and recover from the effects of disaster.
Office or Division: Mayor’s Office (Municipal Disaster Risk Reduction and Management
Office)
Classification: Complex Transaction
Type of
Government-to-Citizens
Transaction:
Who may avail: General Public
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Request Letter (2 original) Client
2. Training Design for Trainings (2 original) Client
AGENCY FEES TO PROCESSING PERSON
CLIENT STEPS
ACTIONS BE PAID TIME RESPONSIBLE
1. Submit request 1.1 Received Assistant LDRRMO
None 2 minutes LDRRMO
letter addressed to approved letter
Municipal Mayor: Hon. from Mayor’ Office Municipal Disaster
Jaime V. Capil, and coordinate to Risk Reduction and
Management Office
attention to LDRRMO: the concerned
Francis S. Caligagan, section
RN 1.2 Verify request None 10 minutes LDRRMO
and forward to the Municipal Disaster
appropriate Risk Reduction and
division/section Management Office
1.3 Evaluate None 15 minutes LDRRMO
request for Municipal Disaster
approval: Risk Reduction and
 Furnish Management Office
copy of
requested
documents.
 Schedule
date of
activity (for
training)
1.4 Inform the None 2 minutes Assistant LDRRMO
requesting entity Municipal Disaster
of the status of Risk Reduction and
their request Management Office
1.5 Organize and None 5 minutes LDRRMO
 Prepare Municipal Disaster
MDRRMO Risk Reduction and
Personnel for the Management Office
requested training
2. Receive requested 2. Conduct None 3 days Assistant LDRRMO
service(s). appropriate Municipal Disaster
assistance to the Risk Reduction and
client. Management Office
TOTAL: None 3 days,
34 minutes

7. ISSUANCE OF ENVIRONMENTAL CERTIFICATION

An issuance of certification for those business establishments (medium to large
business) is one of the proofs that they are compliant on the environmental laws and
for public safety and healthy environment.

Office or Division: Mayor’s Office (Municipal Environment and Natural Resources Office)
Classification: Simple Transaction
Type of
Government-to-Business
Transaction:
Who may avail: Business Establishment in the Municipality
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Letter of intent (1 original, 1 photocopy) Client
AGENCY FEES TO PROCESSING PERSON
CLIENT STEPS
ACTIONS BE PAID TIME RESPONSIBLE
1. Submit the letter of 1. Receive and None 2 minutes Administrative Aide
intent discuss the letter Senior
of intent with the Environmental
client Management
Specialist
Municipal
Environment and
Natural Resources
Office
2. Assist the MENRO 2. Conduct None 45 minutes Administrative Aide
or MENRO staff to inspection in the Including travel Senior
the site in conducting site together with time Environmental
the inspection the client Management
Specialist
Municipal
Environment and
Natural Resources
Office
3. Verify and confirm 3. Review the None 5 minutes Administrative Aide
the inspection report discuss the Senior
Environmental
 inspection report Management
with the client Specialist
Municipal
Environment and
Natural Resources
Office
4. Receive the 4. Release the None 2 minutes Administrative Aide
certification certification to the Senior
client Environmental
Management
Specialist
Municipal
Environment and
Natural Resources
Office
TOTAL: None 54 minutes

8. TECHNICAL ASSISTANCE TO YOUTH ORGANIZATIONS

The Office of the Mayor through the designated LYDO provides technical
assistance to registered and accredited youth organizations in Porac in
forms of capacity building, trainings, and seminars.
Office or Division: Office of the Municipal Mayor
Classification: Complex
Type of G2C-Government to Citizen
Transaction:
Who may avail: Registered youth organizations in Porac, Pampanga
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
 Request letter signed by the -Respective Youth Organization
youth organization president
duly noted by their
organization adviser
specifying the type of
assistance needed (1 original
copy) -Recommending authority

 Letter of recommendation
coming from the school or any -Respective Youth Organization
institution which they are
affiliated (I original copy)

 Proposed activity flow (1

original copy)
AGEN FEES TO PROCESS PERSON
CLIENT STEPS
CY BE PAID ING TIME RESPONSIBLE
 ACTIO
NS
1. Submit 1. 1 Check the None 20 minutes Designated Local
requirements to the completeness of Youth
LYDO Submitted and Development
Interview the Officer
requesting party
with regards to Office of the
the details of Mayor
their
proposal

1.2.Discuss the None 10 minutes Designated Local

details with the Youth Development
training team Officer/ Office
and of the
secure list of
Mayor
recommendatio
n
2. Wait for a 2. Review None 3 days Designated Local
written notice the Youth
of request request Development
approval or of Officer/Office of
disapproval within approval or the Mayor
2-3 days disapproval

3. Receive notice 3. Issue notice None 5 minutes Designated Local

request approval or of request Youth
disapproval approval or Development Staff
disapproval /Office of the
Mayor
TOTAL None 3 days, 35
minutes

9. YOUTH ORGANIZATION REGISTRATION PROGRAM

The registration program caters all existing youth organizations in the municipality. There will
be requirements to comply to validate the authenticity of their group and advocacies.
Office or Division: Office of the Municipal Mayor
Classification: Highly Technical
Type of Transaction: G2C-Government to Citizen
Who may avail: Active youth or youth serving organization in Porac, Pampanga
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
 Duly accomplished YORP LYDO
registration form
  Directory of Officers and Advisers Organization Concerned

 List of Members in Good Standing Organization Concerned

 Constitution and By-Laws Organization Concerned

AGENCY FEES TO PROCESSIN PERSON
CLIENT STEPS
ACTIONS BE PAID G TIME RESPONSIBLE
1. Present 1.1 Check the None 10 minutes Designated Local
requirements to completeness of Youth
the submitted Development
LYDO and Upload requirements Officer
Documents to YORP
Website 1.2 Provide
Endorsement letter
and Orient the
organization
representative to
upload
documents to
the YORP
website
2. Wait for the 2.1Approve None 15 days Designated Local
approval of National application Youth
Youth Commission Development
Officer/ Office of
the Mayor
2.2.Prepare None 10 minutes Designated Local
Certificate of Youth
Registration once Development
approved by NYC Officer/ Office of
the Mayor
2.3.Sign at the None 10 minutes Designated Local
Certificate of Youth
Registration Development
Officer/ Municipal
Mayor

3. Receive Certificate 3.1 Issue None 5 minutes Designated Local

of Registration Certificate Youth
of Registration Development
Officer/ Office of
the Mayor
TOTAL None 15 days
and 35
 minutes

10. ADMINISTRATION OF MARRIAGE EXPECTATION INVENTORY

(MEI) TEST TO WOULD-BE-COUPLES
The Administration of Marriage Expectation Inventory Test is to assess the level and
compatibility of expectations between would-be couples about critical marital and family
issues, they are required to fill out the Marriage Expectations Inventory Form (MEIF)
before the PMO session. The MEIF is a set of statements about critical aspects of
marriage and family life to which each individual expresses agreement or disagreement.
Office or Division: Mayor’s Office
Classification: Simple Transaction
Type of Transaction: Government-to-Citizens
Who may avail: Any would-be-couples applying for Married License
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
 Marriage application & official receipt  Civil registrar/treasury office, Ground floor,
Municipal Hall of Porac, Poblacion, Porac,
Pampanga
 Pre-Marriage Orientation Form  Mayor’s Office, 2nd floor, Municipal Hall of
Porac, Poblacion, Porac, Pampanga
 Marriage Expectation Inventory Form  Mayor’s Office, 2nd floor, Municipal Hall of
Porac, Poblacion, Porac, Pampanga
CLIENT STEPS AGENCY ACTIONS FEES TO BE PROCESSING PERSON
PAID TIME RESPONSIBLE
1. Present application 1.1 Check & verify
for MEI/PMOC & application & P 10 Minutes Population
Official Receipt official receipt 100.00 Program Officer
/couple and Staff /
Mayor’s Office

1.2 Issue PDS & None 5 Minutes

MEI forms Population
Program Officer
and Staff /
Mayor’s Office
2. Fill-up PDS Form & 2.1 Administer the None 55 minutes
MEI test and Submit test Population Program
PDS & MEI Officer and Staff /
questionnaire & answer Mayor’s Office
sheet
None 5 minutes
2.2 Receive & Population Program
check answer Officer and Staff /
sheet of MEI Mayor’s Office
 3. Inform engaged
3. Receive the couples the
schedule of PMC schedule of PMC Population Program
None 2 Minutes Officer and Staff /
Mayor’s Office

TOTAL P100.00 1 hour and

17 minutes

11. CONDUCT OF PRE-MARRIAGE ORIENTATION & COUNSELING

(PMOC) & ISSUANCE OF PRE-MARRIAGE COUNSELING (PMC)
CERTIFICATES TO WOULD- BE COUPLES
The Pre-Marriage Orientation and Counseling provide would-be couples with information they
will need in performing their roles as husband and wife, and prepare them for the challenges of
married life and their responsibilities as spouses, family members, and future parents. It will also
give them a better understanding of what marriage is so that they can affirm their decision to get
married based on sufficient knowledge and clear expectations. After the couples have
completed the PMO session, the PMOC Secretariat issues to them a Certificate of Compliance.
All couples must have the Certificate of Compliance in order to get a marriage license
Office or Division: Mayor’s Office
Classification: Simple Transaction
Type of Transaction: Government-to-Citizens
Who may avail: Any would-be-couples securing for PMO/PMC Certificate
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
None Not applicable
CLIENT STEPS AGENCY ACTIONS FEES TO PROCESSING PERSON
BE PAID TIME RESPONSIBLE
1. Register & sign the 1.1.Assist clients None
Population
attendance sheet (engaged 15
minutes Program Officer
couples) for
and Staff Mayor’s
registration
Office
None
1.2. Prepare 5 minutes
Population
materials to be
Program Officer
used during the
and Staff Mayor’s
 PMC
Office
2. Attend/participate 2.Facilitate & None Population Program
PMC session deliver assigned Officer and Staff
topics 3 Hours Mayor’s Office

3. Receive PMC 3.1.Prepare & sign None

Certificates PMC Certificates 7 Minutes Population Program
Officer and Staff
Mayor’s Office
3.2.Issue/ release None 3 Minutes Population Program
PMC Certificates Officer and Staff
Mayor’s Office
TOTAL None 3 hours and
30 minutes

12. RESPONSIBLE PARENTHOOD & FAMILY PLANNING (RP-FP)

SEMINAR/CLASS AND ADOLESCENT HEALTH & YOUTH
DEVELOPMENT PROGRAM
The Responsible Parenthood and Family Planning Seminar aims to aims to help
couples, parents and individuals achieve their desired timing, spacing and number of
children through responsible parenting; and to contribute in improving their MNCHN
status. On the other hand, the Adolescent Health and Youth Development Program,
aims to promote healthy lifestyle and responsible sexuality and assist the youth and
adolescents to avoid early sexual engagement, teenage pregnancies, early marriages,
sexually transmitted infections and other psycho-social concerns.
Office or Division: Mayor’s Office
Classification: Simple Transaction
Type of Transaction: Government-to-Citizens
Who may avail: General Public
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
None Not applicable
CLIENT STEPS AGENCY ACTIONS FEES TO PROCESSING PERSON
BE PAID TIME RESPONSIBLE
1. Register & 1. 1Assist in the None 25 minutes
sign Registration of
attendance sheet participants
Population
Program Officer
and Staff Mayor’s
Office
 1.2Prepare None 5 minutes Population
equipment & Program Officer
materials to be used and Staff Mayor’s
Office

2. Attend/Participate 2.1 Act as None 2 hours, 50 Population

on the program Speaker/Facilitator minutes Program Officer
and Staff Mayor’s
Office

2.2 Distribute packed None 10 minutes Population

snacks Program Officer
and Staff Mayor’s
Office

TOTAL None 3 hours and

30 minutes