l_

L- Prciect Qua I ity M anagement

L-
FE-<
Practice Questions

L-
-- INSTRUCTIONS: Note the most suitable answer for
question in the appropriate space on the answer
each multiple_choice
sheet.

L-
-- t rl
_a-L::lllI lery
(ldtFmpnt
imporrdnr ro yourl ompdnv. La.h proie,l has d qudliry

L-
lhat i\.on\i\1ent with rhc organizarion,* vision and misqion.
Both internal and external quality assurance are provided
-- to-
on all prol.ects

l_- a. Ensure confidence that the project wi

b.
standards
satisfy relevant quality

L-
---
c.
Monitor specific project results to note whether they comply with
relevant quality standards
ldentii/ ways to elimjnate causes of unsatisfactory results

L-
--
d. Use inspection to keep erro.s out or rne process

2. BFnchmdrling i\ d techniquc u.ed rn

L-
--- a. Inspeciions
b. Root cause analysis
f
-r
Lr
c. Quality planning
d. Quality control

L-
I-.-
3. ln quality
a.
management, the practice ,,rework"

Acceptable under certain circumstances

is-

l_- b.
c.
An adjustment made that is based on quality control measurements
Action taken to bring a defective or nonconiorming component
into

L-
---l
EI
d.
comptrance
Not a concern if errors are detected early

t_- 4. The quality funclion deployment process rs useo ro_

a. Pro\ rdF bc Fr product dpfinition dnd produ( | developmFnt
f
E-{
b. Help produds succeed in the marketplace
c. lmprove the functional characteristics of a product
d. Suppoft production planning and the just_in_time approach
L-
-.-l
5. As it applies to quality, the law of diminishing returns says that-

L-
--J a.
b.
100o/" quaiity is unattainable
100% inspection is not cost effective

f
L-l
c. Beyond a ceftain point, additional investment in quality
has a negatjve
ROI
F--t d. Pro\iding qudlitv produ' rs will (top. or dl led\t drminj\n, the numbpr

l_- ot relLlrned ttems

r_- 1t7