ivcoligrI kI huMdI hY
ftu'bfroh fttkdK B{z fBgNkT[D dh ;ob ns/ fBogZy BthB gqfeqnk j?. fJ;d/
Bkb ftu'bk fBogZy ns/ dpkn ofjs tksktoB nXhB ftuko-tNKdok eoe/
;G fXoK dh wzBi{oh Bkb fttkdK dk jZb eZYdk j?. ftu'bfroh d[nkok ;kohnK
fXoK nkgD/ fttkd B{z ;ko/ gZyK s'A x'ydhnK jB ns/ T[j ;wM'sk fijVk
;kohnK fXoK B{z wzBi{o j't/ T[; B{z ngDkT[AdhnK jB.
ftu'bfroh fe;/ MrV/ B{z ;[bMkT[D dk fJZe x'fynk s/ gqfynk gqhtosBôhb
sohek j?. fJj fdZbh p?Arbo{ s/ u/BJh tor/ ôfjoK ftZu pj[s ;cb fojk j?.
ftu'bfroh gqfenk ftZu fiBQK fXoK B/ fjZ;k fbnk j?, T[BQK B/ fJ; gqfefonk dh
;gZôNsk Bkb g[ôNh ehsh j?.
ivcoligrI ivc kI huMdw hY
4 ftu'bfroh fJZe T[;fonK$;ofis gqfeqnk j? fi; ftZu fJZe fBogZy
ftnesh B{z ftuko tNKdoK s/ ;wM'sk eotkT[D dh ftXh ftZu w[jkos
jkf;b j[zdh j?
4 ftu'bfroh fJZe nfijh gqfefonk j? fi; ftZu fXoK d/ nkg;h MrfVnK B{z
fBgNkT[D bJh ;jkfJsk ehsh iKdh j?.
4 ftu'bfroh ;wM's/ dh nfijh gqfefonk j? fi; ftZu fXoK MrV/ dk ;wM'sk
nkg;h oikwzdh Bkb eodhnK jB.
ivcoligrI kOx kr skdw hY
e'Jh th ftnesh i' whvhJ/ôB ns/ eK;hbhJ/ôB ew/Nh tZb'A fBôfus ehsh 40
xzfNnK dh Nq/fBzr jkf;b eo b?Adk j?, T[j ftu'bfroh eoB d/ :'r j[zdk j?. xZN'A
xZN 10 fBôfus ftu'brhnK eoB dh ÷o{os j[zdh j?.
ivcoligrI dOr/iejlws ivc kI huMdw hY
1 jwx-pihcwx: ftubk nfXekoh ftu'bfroh dh gqfefonk pko/ ;G fXoK B{z
ikD{ eotKT[dk j?. T[BQK B{z gqfefonk d/ fB:wK ns/ r[Zgssk pko/ dZ;dk j?.
2 sWJI QYTk: ftu'bk ;G fXoK s' T[BQK d/ fttkdK pko/ ikDekoh gqkgs eodk
3
j? ns/ fttkdK d/ fBgNko/ bJh Y[ZetK tksktoB fsnko eodk j?.
Alg-Alg QYTk: ;KMh p?me d/ fJbktk i/ ÷o{os j't/ sK ftu'bk
nfXekoh jo fXo Bkb nbZr nbZr rZbpks eodk j?. fJ; nXhB ;kohnK
fXoK nkgD/ jo w[Zd/ B{z ftu'b/ ;kjwD/ oZy ;edhnK jB fi; B{z r[Zgs
oZfynk iKdk j?. fJ; soQK ftu'bk fttkd dh iV sZe gj[zudk j?.
4 smJoqw: fttkd d/ yksw/ T[gozs ftu'bk ;G fXoK B{z ;wM's/ dh g[ôNh
eotkT[Adk j? ns/ ;G ôosK ;gZôN eodk j?.
fJ; ;wM's/ B{z fbysh o{g ftZu fbnKdk iKdk j? ns/ ;G fXoK T[; T[Zgo
d;sys eodhnK jB.
ivcoligrI ivc ivl`Kxqw ikvyN hY
4 ftu'bfroh fJZe r?o o;wh/$;kdk gqfefonk j?.
4 fJ; ftZu e'Jh ;ys iK bkiQwh ikpsk$ekoi gqDkbh bkr{ BjhA j[zdh.
4 ftu'bfroh fJZe g{oB s"o s/ r[Zgs gqfefonk j?.
4 ftu'bfroh fXoK B{z nkgDh rZbpks eoB dh gqfefonk j?.
4 ftu'bfroh fJZe g{oB s"o s/ ;t?fJZSs$wBwo÷h dh gqfefonk j?.
4 ftu'bfroh MrV/ dk fBgNkok eoB bJh fXoK B{z w[[Zy G{[fwek fBGkT[D dk ;kXB
j?.
4 ftu'bfroh fpBK you s/ ibdh fBgNkT[D dh ftXh j?.
4 ftu'bfroh jZeK dh pikJ/ fjZsK s/ nXkfos j?.
4 ftu'bfroh fXoK B{z nkgDhnK ôosK nB[;ko ;wM'sk eoB d/ :'r pDkT[Adh j?.
ivcoligrI dy lwB
4 eufjohnK d/ uZeo bkT[D s' okjs.
4 pj[s jh ;ob ns/ ;[ftXkiBe.
4 fttkdK dk jw/ôk bJh gqGkt-g{oB jZb.
4 fttkd d/ jZb bJh gkoNhnK dh ;fjwsh B{z wjZst. MEDIATION
4 nk;kB, ;kdh, fBZih ns/ g{oB r[Zgs gqfefonk.
4 ;wkfie ;dGkt ekfJw eoB ftZu ;jkfJe.
4 ftu'bfroh d/ nkXko s/ MrV/ dk fBgNkok j'D T[gozs w[ZdJh e'oN ch; n?eN dh
Xkok 16, w[skpe e'oN ch; tkg; b?D dk jZedko j't/rk.
4 MrV/ dk fBgNkok ftu'bfroh okjhA eoB bJh Xkok 89 (;hagha;h) dh wkBsk j?.
ivcoligrI bnwm JgVw
ftu'bfroh ftZuL
4 ;wK popkd BjhA j[zdk.
4 g?;/ dh ÷o{os BjhA j[zdh.
4 fXoK d/ fpiB; s/ xo/b{ foôs/ poeoko oZydh j?.
4 ftu'bfroh fXoK ftZu GkJhtkbsk s/ bZuesk fbnkT[Adh j?.
4 ftu'bfroh MrfVnK B{z fBgNkT[D bJh fJZe pj[s jh s;Zbhpyô sohek j?.
ftu'bfroh gqfefonk okjhA MrfVnK d/ ehs/ fBgNko/ dh e'Jh nghb iK oth÷B
Mediation
BjhA j[zdh. A BOON FOR THE SOCIETY
For further detail, please contact: Director, Mediation & Conciliation Centre,
Punjab & Haryana High Court, Chandigarh
vf/kd tkudkjh ds fy;s d`I;k laidZ djsa%
funsZ‘kd] mPp U;k;ky; e/;LFkrk ,oa lqyg dsUnz
tX/o/ ikDekoh bJh feogk eoe/ ;zgoe eo'L
vkfJo?eNo, whvhJ/ôB ns/ ez;hbhJ/ôB e/Ado, gzikp ns/ jfonkDk jkJhe'oN, uzvhrVQ MEDIATION & CONCILIATION COMMITTEE
PUNJAB & HARYANA HIGH COURT
Phone : 0172-6607202, 6607203, 6607131, supdt.mcc-phc@indianjudiciary.gov.in CHANDIGARH
WHAT IS MEDIATION
Mediation is a voluntary, cooperative process in which an impartial and neutral
mediator facilitates disputing parties in reaching a settlement. A mediator does not
impose a solution but creates a conducive environment in which disputing parties
can resolve all their disputes.
Mediation is a tried and tested alternative method of dispute resolution. It has proved
to be a great success in the cities of Delhi, Bengaluru & Chennai. Litigants
participating in the mediation process have unequivocally endorsed it.
Mediation is:
= A structured process where a neutral person uses specialized communication
and negotiation techniques.
= A process of facilitating parties in resolving their disputes.
= A settlement process whereby disputing parties arrive at a mutually acceptable
agreement.
WHO CAN MEDIATE
Any person who undergoes the required 40 hours training as stipulated by the
Mediation and Conciliation Project Committee of the Supreme Court of India can be a
mediator. He also needs to have at least ten actual mediations before he can be
accepted as a qualified mediator.
WHAT HAPPENS IN A MEDIATION SESSION
Introduction: Mediator introduces himself to the parties, explains the mediation
process and establishes his neutrality. He explains the ground rules and initiates the
confidential process of dispute resolution.
Joint Session: Mediator gathers information about the factual background and
interests of the parties, establishes interaction between them and creates a suitable
environment for an amicable settlement.
Individual (Separate) Sessions: When it becomes necessary, a Mediator allows
the disputing parties to further explain their grievances, continues to gather
information, persuades individual parties to share confidential information and helps
them to create options for an amicable settlement.
Agreement: Mediator confirms and clarifies the terms of settlement and reduces the
settlement into a clear, complete, concise and binding agreement.
HOW IS MEDIATION DIFFERENT
= Mediation is an informal process.
= There are no strict or binding rules of procedure.
= Mediation is a completely confidential process.
= Mediation enables disputing parties to interact even on a one-to-one basis.
= Mediation is a completely voluntary Process.
= Mediation enables the parties to be the key players in the dispute settlement
process.
= It is an inexpensive and Speedy mode of dispute resolution.
= Mediation is interests based rather than rights based.
= Mediation enables parties to settle their own terms of agreement.
WHAT ARE THE BENEFITS OF MEDIATION
Mediation is:
= Quick and responsive
= Economical. There is no extra cost
= Harmonious settlement
= Creating solutions and remedies
= Confidential and informal
= Parties controlling the proceedings
= The plaintiff is entitled to refund of full court fees as per Section 16 of the Court
Fees Act, 1870 if the dispute is settled through the process of mediation.
= Settlement of disputes by mediation is recognised by Section 89 of the Code of
Civil Procedure
MEDIATION VERSUS LITIGATION
There is:
= No loss of time in mediation
= No financial investment is required in mediation.
= Mediation preserves ongoing business or personal relationships.
· Mediation allows flexibility, control and participation of the disputing parties.
Mediation is a far more satisfactory way of resolving disputes as compared to litigation.
There is no appeal or revision in a mediated case and all disputes get finally settled.
e/;LFkrk D;k gS\
e/;LFkrk esa e/;LFk dh lgk;rk ls fooknksa dks fuiVkus dk ,d iz;kl gS tks fd
rVLFk r`rh; i{k gS e/;LFk fuEufyf[kr gks ldrs gSa %
· ,d U;kf;d vf/kdkjh
· ,d vf/koDrk
· ;k dksbZ izf'kf{kr is'ksoj
tc ,d dk;Zjr U;kf;d vf/kdkjh fdlh eqdnesa esa e/;LFk ds :I esa dk;Z djrk gS rks
mldh lsok,a eq¶r miyC/k gksrh gSa vkSj fdlh i{k ij [kpZ dk Hkkj Hkh ugha iM+rkA
e/;LFkrk fooknksa dks fuiVkus dh ljy ,oe~ fu"i{k vk/kqfud izfØ;k gSA blds }kjk
e/;LFk vf/kdkjh nckojfgr okrkoj.k esa fofHkUu i{kksa ds fooknksa dk fuiVkjk djrs gSaA
lHkh i{k viuh bPNk ls ln~Hkkoiw.kZ okrkoj.k esa fookn dk lek/kku fudkyrs gSa rFkk mls
LosPNk ls viukrs gSaA e/;LFkrk ds }kjk fofHkUu i{k vius fookn dks lHkh n`f"Vdks.k ls
ekirs gSa vkSj og le>kSrk tks lHkh i{kksa dks ekuuh; gksrk gS] mls viukrs gSaA bl i}fr
ds }kjk fooknksa dk tYn ls tYn fuiVkjk gksrk gS tks fd [kpZjfgr gSA ;g eqdnesa ds
>a>Vksa ls eqDr gSA lkFk gh lkFk U;k;ky;ksa ij c<rs eqdneksa dk cks> Hkh de gksrk gSA
e/;LFkrk esa D;k gksrk gS\
e/;LFk vf/kdkjh fu"i{k e/;LFkrk ds fy;s iw.kZr% izf'kf{kr gksrk gS vkSj lHkh
i{kksa dks muds fookn dk gy fudkyus esa enn djrk gSA
e/;LFkrk <kapkxr izfØ;k gSA bldh dk;Z iz.kkyh fuEu gS%&
ifjp;% e/;LFk vf/kdkjh] e/;LFkrk dh izfØ;k ls lHkh i{kksa dks voxr djokrk gSA mUgsa
izfØ;k ds fu;eksa ,oe~ xksiuh;rk ds ckjs esa Hkh crk;k tkrk gSA
la;qDr l=% e/;LFk vf/kdkjh] i{kksa ls muds fookn ds izfr tkudkjh izkIr djrk gS rFkk
fookn ds fuiVkjs ds fy;s vuwdwy okrkoj.k rS;kj djrk gSA
i`Fkd l=% la;qDr l= ds vykok ;fn t:jr gks rks e/;LFk vf/kdkjh gj i{k ls
vyx&vyx ckr djrs gSaA bl l= esa lHkh i{k vius gj eqn~ns dks e/;LFk vf/kdkjh ds
le{k j[k ldrs gSA ftls xksiuh; j[kk tkrk gSA bl l= esa e/;LFk vf/kdkjh fookn dh
tM+ rd iagqprk gSA
le>kSrk% fookn ds fuokj.k ds mijkUr e/;LFk vf/kdkjh lHkh i{kksa ls le{kkSrs dh iqf"V
djokrk gS rFkk mldh 'krsZa Li"V djokrk gSA bl le>kSrs dks fyf[kr :I esa vafdr
fd;k tkrk gS ftl ij lHkh i{k gLrk{kj djrs gSaA
e/;LFk vf/kdkjh dh Hkwfedk vkSj dk;Z
· e/;LFk vf/kdkjh fookfnr i{kksa ds chp le>kSrs dh vk/kkjHkwfe rS;kj djrk gSA
· i{kksa ds chp vkilh ckrphr vkSj fopkjksa dk ek/;e curk gSA
· le>kSrs ds nkSjku vkus okyh ck/kvksa dk irk yxkrk gSA
· ckrphr ls mRiUu fofHkUu lehdj.kksa dks i{kksa ds le{k j[krk gSA
· lHkh i{kksa ds fgrksa dh igpku djokrk gSA
· le>kSrs dh 'krsZa LIk"V djokrk gSA rFkk ,slh O;oLFkk djrk gS fd lHkh i{k LosPNk ls
le>kSrs dks viuk ldsaA
e/;LFkrk izfØ;k ds ykHk
· fookn dk vfoyEc o 'kh?kz lek/kku
· le; rFkk [kpsZ dh fdQk;r
· U;k;ky;ksa esa pDdj yxkus ls jkgr
· vR;f/kd ljy o lqfo/kktud
· fookn dk ges'kk ds fy;s izHkkoh ,oa loZekU; lek/kku
· lek/kku esa i{kksa dh lgefr dks egRo
· vukSipkfjd] futh rFkk iw.kZr% xksiuh; izfØ;k
· lkekftd ln~Hkko dk;e djus esa lgk;d
· e/;LFkrk esa fookn fuiVus ij] oknh ¼Court Fees Act 1870½ dksVZ Qhl ,DV 1870 dh
/kkjk 16 ds rgr iwjk dksVZ Qhl okfil ysus dk gdnkj gksrk gSA
· >xM+s dk fuiVkjk e/;LFkrk }kjk djus d® lsD“ku 89¼lh ih lh½ dh ekU;rk gS
fookn ls gkfu;ka
· le; dh gkfu · ekufld rFkk 'kkjhfjd 'kkafr Hkax
· /ku dh gkfu · rUkko dh fLFkfr
· >wBs vge~ dk c<kok · vlarks"k
fooknksa dks fuiVkus ds fy;s e/;LFkrk eqdnesckth dh rqyuk esa dgha vf/kd larks"ktud
rjhdk gS e/;LFkrk ds ek/;e ls fuiVk;s x;s ekeyksa esa vihy vkSj iqufoZpkj dh
vko';drk ugha gksrh gS vkSj lHkh fookn iwjh rjg fuiV tkrs gSaA
e/;LFk dks eqdnek dSls lkSaik tkrk gS\
e/;LFkrk dks dsoy U;k;ky; esa yafcr ekeyksa esa gh izksRlkfgr fd;k tk jgk gSA fdlh
Hkh i{k dh izkFkZuk ij lEcfU/kr U;k;ky; ;g fu.kZ; ysrk gS fd fdlh fo'ks"k fookn esa
fdl e/;LFk dks ukfer fd;k tk,A lEcf/kr U;k;ky; Loa; Hkh fdlh Hkh okn dks
e/;LFkrk dsUnz esa Hkst ldrk gSA