TÉCNICO EN TURISMO

Inglés Para El Servicio Y La Ind. Turística I

READING TEST – UNIT 1-5

Nombre estudiante: _____________________________________________________________________

Puntaje obtenido: _____/21 Nota: ___________________________

The role of tour operators (4 points)

I. Choose A, B, or C to complete the sentences.

1. Package holidays, which are also known as ____________.

A package bulks B package tours C package agents

2. Which are all the components for a complete vacation?

A Transfers-Tours-Other services
B Transportation-Transfers-Accommodation-Tours
C Transportation-Transfers-Accommodation-Other services

3. The organization, firm or company who bring these components together are called ____________.
A tour operators B travel agents C tour guide

4. Direct selling strategy eliminates the ___________________ from the chain of distribution, and this
reduces the final cost of the holiday package.
A tour guides B travel agents C tour operators

Why do people travel? (4 points)

5. Tourism industry divides the reasons for travel in _________________________________________.

A Business tourism-Leisure tourism-Visiting friends and relatives (VFR)
B Business tourism-Visiting friends and family (VFF)
C Leisure tourism-Business tourism-Cultural tourism
 TÉCNICO EN TURISMO
Inglés Para El Servicio Y La Ind. Turística I
READING TEST – UNIT 1-5

6. ____________ includes cultural, educational, and religious trips.

A Business tourism B Cultural tourism C Leisure tourism

7. ____________ for a special family party, such as a reunion or a wedding.

A Visiting friends and relatives
B Visiting friends and family
C Business tourism

8. ____________ includes any travel to events such as meetings, conferences, and trade fairs.
A Business tourism B Leisure tourism C Visiting family and relative

The changing face of tourism (4 points)

II. Choose True or False.

9. Today’s tourists are leaving the high-rise hotels and European comforts. Instead, they are looking for
more authentic experiences.

True False

10. Nowadays people are taking shorter yet more diverse holidays.
True False

11. Individual tailor-made or independent holidays are not becoming really popular.

True False

12. Adventure travel, ecotourism, cultural tours and sports vacations are taking people to more exotic
destinations.
True False
 TÉCNICO EN TURISMO
Inglés Para El Servicio Y La Ind. Turística I
READING TEST – UNIT 1-5

The changing face of tourism (3 points)

III. Choose A, B, or C to complete the sentences.

13. In which stage does a sales consultant do most of the talking?

A Stage 3 investigating needs
B Stage 1 raising awareness
C Stage 4 presenting products

14. In which stage does a sales consultant have to listen most carefully?
A Stage 3 investigating needs
B Stage 2 establishing rapport
C Stage 4 closing the sale

15. In stage 4, when you have selected the most suitable products, you need to present them in
terms of:

A Features-Sales-Benefits
B Features-Advantages-Sales
C Features-Advantages-Benefits

Tourism: the biggest business in the world (6 points)

IV. Answer the following questions in full sentences.

16. Which of the key developments in tourism do you think were the most important?

_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________

17. Can you think of some recent events that have affected the tourism industry?

_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________