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User Manual

For maschine type:

Classic StreamLine Serie Kernel 5.4 FV 622 CF (D)


FW 622 CF M

Diplomat StreamLine Serie Kernel 5.4 FV 623 CF D


FW 623 CF M

Gaminator Serie Kernel 5.4 FV 623 CF D


45M622N2UK-03

Austrian Gaming Industries GmbH


© 2004 Novomatic AG Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe • Tel.: +43-2252-606 • www.novomatic.com • e-mail: support@novomatic.com
G E N E R A L I N F O R M AT I O N

The author of this manual has devoted great care to the production and compilation of all technical
information taking advantage of advanced controlling mechanisms. Nevertheless, possible errors
cannot be totally excluded.
Thus, NOVOMATIC cannot be held liable nor does it take legal responsibility for any
consequences that may arise from incorrect statements.
Of course, the author welcomes any notification of errors.
Please report errors or comments to our company.
Phone No. +43 2252 606-300 (Technical support).

The product names used in this manual may be registered trademarks and/or trademarks of the
respective companies.

All rights reserved.


Any form of reproduction (printing, photocopying or other means) of any part of this manual, and
any processing, multiplying and distributing by the use of electronic systems shall be prohibited
unless NOVOMATIC has given written consent.

This manual is part of the device and must be handed over to the new owner in case of changing hands.
It must be kept for the whole durability of the device and be accessible to technical staff all the time.
The instructions presented in this manual are to be obeyed implicitly.

This manual was created according to the European norm EN 62079:2001 in an accepted language
of the manufacturer of the device and is valid for the whole
Classic StreamLine and Gaminator Series (FV 622, FV 623, FW 622, FW 623) Kernel 5.4

45M622N2UK-03
until a newer version is released. The version number is obvious when looking at the identification
number on the inner page border.
The identification of the device is made by the ID-plate on one side of the device.
There you also find the necessary official test symbol (CE, CSA).

space for official test symbol

Fig. 0.1: ID-Plate

Copyright AUSTRIAN GAMING INDUSTRIES


NOVOMATIC GROUP OF COMPANIES
Wiener Straße 158,
2352 Gumpoldskirchen, Austria, Europe
Internet: www.novomatic.com

Technical Support Tel.: +43 2252 606-300 Fax: +43 2252 607-001 E-Mail: support@novomatic.com

page 2 © 2004 Novomatic AG


G E N E R A L I N F O R M AT I O N

About this Manual


This manual is meant to be a permanent source of reference for the user. The individual sections contain
important information on: Installation
Handling
Use
Service
Repairs

This manual is divided into six sections. Each chapter explains a specific area of how to use the machine.

Part I Introduction general information on the machine


general information on different components and elements
technical data
machine dimensions

Part II Installation installation and initialization of the machine

Part III Troubleshooting description of possible sources of errors

Part IV Game and Software error messages of the software


audit system
possibilities of configuration and initialization
45M622N2UK-03

Part V Hardware description of individual components and elements


of the machine

annex EC- declaration of conformity of different machine types


declaration of conformity

ATTENTON
Certain photos may display parts which are not relevant to the respective section of the manual.

© 2004 Novomatic AG page 3


G E N E R A L I N F O R M AT I O N

Table of contents

Part I Introduction
I.1 Operating elements Page 15
I.2 Description of components Page 16
I.3 Dimensions of the machine Page 18

Part II Installation
II.1 Inspection (transport damages) Page 23
II.2 Installation instructions Page 23
II.3 Power up Page 24
II.4 Safety precautions Page 25

Part III Troubleshooting


III.1 Lack of line voltage Page 31
III.2 Error messages of the software Page 32

Part IV Game and Software


IV.1 Error handling Page 35
IV.2 Remote Page 56
IV.3 Handpay Page 58
IV.4 Hopper refill Page 60
IV.5 Hopper dump Page 62

45M622N2UK-03
IV.6 Top lights Page 64
IV.7 Audit - Menu Page 66
IV.8 Initializing the machine (RAM - clear) Page 103

Part V Hardware
V.1 Main power supply Page 109
V.2 Switching power supply Page 115
V.3 Bill acceptor unit Page 119
V.4 Coin aceptor unit Page 125
V.5 Hopper Page 129
V.6 Screen unit Page 133
V.7 COOLFIRE motherboard Page 139
V.8 COOLFIRE backplane Page 145
V.9 Display elements Page 157
V.10 Top lights Page 161
V.11 Illumination Page 165
V.12 Mechanical meters Page 169
V.13 Door optics Page 173
V.14 Loudspeakers Page 177
V.15 Reels Page 179
V.16 Ticket Printer Page 183
V.17 Preventative Maintenance Page 188

annex EC-declaration of conformity Page 193

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G E N E R A L I N F O R M AT I O N

List of abbrevations
abbr. abbreviation
AC alternation current
cm centimeter
CPU Central Processing Unit
DC direct current
EC European community
e.g. (exempli gratia) for example
etc. et cetera
fig. figure
i.e. abbr.: id est; that is
kg kilogram
max. maximum
mm millimeter
resp. respectively
V Volt
W Watt

Definition of terms

A Attendant-key The attendant key is a key that allows service staff


(attendant) to access certain data of the machine and
make adjustments.
45M622N2UK-03

Audit-Menu Menu item with which you adjust different parameters of the
machine and in which you can see the accountancy.

B Backplane This is a print which contains the connection sockets and


wrap connection, to which additional electronic devices, prints
or cards can be attached if required.
Bill acceptor Device for examination and collection resp. rejection of bills.
Bill acceptor channel The bill acceptor channel consists of various software
channels which detect different bills and can accept them.
Blackbox A system for logging accounting transactions in an external
device.

C Coin acceptor channel The coin acceptor has different software channels that are
able to recognize and accept different coins.
Comparison coin This coin is used to control the interposed coins.
It is inserted into the coin comparitor.
CRC abbr.: Cyclic Redundancy Checking; this is a method of
detecting errors in data flows.
Credits deposit, gaming currency

D DIP-switch abbr.: Dual In-line Package-switch; those are numerous


attached micro switches; according to the position of the
switches, different adjustments are possible.
Door logger Print for recording the door openings of a machine.

© 2004 Novomatic AG page 5


G E N E R A L I N F O R M AT I O N

E EEPROM abbr: Electrically Erasable Programmable Read-Only


Memory; an EEPROM is a ROM that is modifiable
by the user. It contains the set-up of the device.
It is programmed in the plant.

F Flash-ROM abbr: Flash Read Only Memory; the information in a Flash-


ROM can only be read. The Flash-ROM contains software
that allows the device to reboot whenever powering up.
Information in the Flash-ROM is not lost when the machine is
powered down. The Flash-ROM does not have any
battery supply.

G Ground strap Metallic, non-isolated, electrically conductive part,


that is used to balance electrical potential.

H Handpay Pay-out of an account by the attendant.


Hopper output device for coins in which the coins are collected for
pay-out.

J Jackpot Fund of non-distributed insertions in gambling;


the Jackpot grows until one player reaches the essential gain
criteria

45M622N2UK-03
Jeton gaming coin

M Main power supply Power supply that provides voltage for the consuming devices
Mechanical meters Mechanical devices for automatic counting of continous,
uniform activities such as coin insertion, gains.
Modular power supply Complete power supply unit, consisting of main power supply
unit and switching power supply;
Motherboard, Mainboard This is a physical assembly of fundamental circuits and
components. On a typical motherboard the circuits are
imprinted or fixed on a hard, planar surface.
It also contains all important software components.

O Onlinesystem A system, in which numerous machines are connected


through an accounting system.

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G E N E R A L I N F O R M AT I O N

P Power Expansion additional power supply (12 V, 5 V, ground).

R RAM abbr: Random Access Memory; this is the temporary,


writable memory within the computer, in which the operating
system, applications and actually used data are stored in a
way that the processor can quickly access them.
RAM-arrays are cleared whenever the system is
powered down.
Real Time Clock This is an electronic clock within the computer that continues
working after the machine has been powered down and
therefore displays the correct time after powering up again.
Reel interface Device for triggering and supplying the reels.
Remote A function that permits to post credits onto the machine when
using the attendant key.
ROM abbr: Read Only Memory; Information can only be read.
The ROM contains software that allows the machine to power
up whenever being switched on. Information stored in the
ROM does not get lost when the computer is powered down.
The ROM is energized by a small, durable battery on the
motherboard.

S Switching Power Supply Power supply that provides voltage for the logic area
SIMM abbr: Single In-line Memory Module; a SIMM consists of
45M622N2UK-03

several RAM-Chips or Flash-ROMs on a


small print. This print is put on the motherboard.
The more RAM a computer has, the more seldom it is
necessary to access secondary memory.

T Ticket printer Device that prints credits and gains onto a ticket that can be
redeemed at the cash desk.
Token gaming coin
Top light Notification light on top of the device that displays different
operating states.
Touchscreen Display with sensor fields;
The control of certain functions results from touching the
screen.
U UPS abbr: Uninterruptible Power Supply; UPS provides uninter-
ruptible and undisturbed AC-voltage within defined tolerance
(battery).

V Validation number This is a generated, coded number that verifies the authenticity
of a printed ticket.

W WBA abbr: World Bill Acceptor; this is a sort of bill acceptor

© 2004 Novomatic AG page 7


G E N E R A L I N F O R M AT I O N

Table of Figures
Figure Description Page

Fig. 0.1 ID-Plate 2


Fig. I.1 Description of components StreamLine Series 15
Fig. I.2 Operating elements Diplomat StreamLine Series 15
Fig. I.3 Operating elements Gaminator Serie 16
Fig. I.4 Description of components Classic Series 16
Fig. I.5 Description of Components Diplomat StreamLine 17
Fig. I.6 Description of components Gaminator Series 17
Fig. I.7 Dimensions of the machine Classic Series 18
Fig. I.8 Dimensions of the machine Classic Series 19
Fig. I.9 Dimensions of the machine StreamLine Diplomat 20
Fig. I.10 Dimensions of the base (n millimeter) 20
Fig. II.1 Drilling scheme 24
Fig. III.1 Main switch unit 31
Fig. III.2 Error display 32
Fig. IV.1 Active key switch 35
Fig. IV.2 Internal error 36
Fig. IV.3 Error message - explanation 36
Fig. IV.4 Position of DIP-switch 103

45M622N2UK-03
Fig. V.1 Description of components (video) 107
Fig. V.2 Description of components (reels) 107
Fig. V.3 Blockdiagram 108
Fig. V.4 Fuses and LED on the main power supply 110
Fig. V.5 Exchange of the main power supply 112
Fig. V.6 Exchange of the main power supply Diplomat 113
Fig. V.7 Exchange of the switching power supply 117
Fig. V.8 Switching power supply 117
Fig. V.9 Exchange of the bill acceptor 120
Fig. V.10 Components of the bill acceptor 121
Fig. V.11 Collecting bills 122
Fig. V.12 Bills jammed 1 122
Fig. V.13 Bills Jammed 2 122
Fig. V.14 Bills Jammed 3 122
Fig. V.15 DIP-switches before adjustment 123
Fig. V.16 Acceptor unit 123
Fig. V.17 DIP-switches after adjustment 123
Fig. V.18 Exchange of the coin acceptor 127
Fig. V.19 Exchange of the hopper 130
Fig. V.20 Plug scheme of the hopper (back) 131
Fig. V.21 Exploded diagram of the hopper (MK IV) 131
Fig. V.22 Exploded diagram of the hopper (MK IV) 132
Fig. V.23 Monitor retainer version A 134

page 8 © 2004 Novomatic AG


G E N E R A L I N F O R M AT I O N

Table of Figures
Figure Description Page

Fig. V.24 Backside view monitor retainer with monitors 134


Fig. V.25 Catch version B 135
Fig. V.26 Print for adjusting the monitor 136
Fig. V.27 Screws 137
Fig. V.28 Exchange of the main electronic unit 140
Fig. V.29 DIP-switch Position 141
Fig. V.30 Position Game Selector, Game software EEPROM 141
Fig. V.31 Game Selector 142
Fig. V.32 Change of the game software 142
Fig. V.33 Correct insertion position 143
Fig. V.34 Pin assignment COOLFIRE Backplane 146
Fig. V.35 Exchange of the COOLFIRE Backplane 156
Fig. V.36 Bill acceptor illumination 158
Fig. V.37 Exchange of the bill acceptor illumination 158
Fig. V.38 Fixing of the glass frame 162
Fig. V.39 Fixing screws 162
Fig. V.40 Opening the glass frame 163
Fig. V.41 Fixing screws 163
45M622N2UK-03

Fig. V.42 Exchange of the illumination system 166


Fig. V.43 Fixing of the glass frame 166
Fig. V.44 Exchange of the illumination system 167
Fig. V.45 Exchange of the door-in-door illumination system 167
Fig. V.46 Position of the light bars 168
Fig. V.47 Exchange of the LEDs 168
Fig. V.48 Exchange of the meters 172
Fig. V.49 Exchange of the door sensors 175
Fig. V.50 Volume control 178
Fig. V.51 Volume control 178
Fig. V.52 Reel adjustment 180
Fig. V.53 Exchange of a reel 181
Fig. V.54 Exchange of the reel interface 182
Fig. V.55 Ticket Printer 184
Fig. V.56 Exchange of the printer paper 185
Fig. V.57 Cleaning of the bill acceptor 188
Fig. V.58 Coin optics board 189
Fig. V.59 Cleaning of the door optics 190
Fig. V.60 Cleaning 190
Fig. V.61 Lamps of the reel unit 191
Fig. V.62 Position of the O-Rings 191
Fig. V.63 Ticket Printer 192

© 2004 Novomatic AG page 9


G E N E R A L I N F O R M AT I O N

Legend

INFO

provides further information and/or explanation.

ATTENTION

Alludes to important and/or dangerous situations.

NOTE

gives further information.

DEBUGGING

explains the debugging of different errors.

45M622N2UK-03

page 10 © 2004 Novomatic AG


G E N E R A L I N F O R M AT I O N

Technical Data
Manufacturer
Austrian Gaming Industries Service Socket
Wienerstrasse 158 You can find a service socket
A - 2352 Gumpoldskirchen on the inner side of the
Austria, Europe device (230 V / max. 1 A)

Type
FV-622 CF, FW-622 CF
»Classic StreamLine Series« Place of identification details
FV-623, FW-623 ID-plate on the side of the
»Diplomat StreamLine Series« machine
FV-623
»Gaminator«
Thermal danger
Dimensions in mm (b/h/d) • Certain parts become hot during
540 / 412 / 905 Classic operation and can cause injuries!
540 / 441 / 1231 Diplomat (e.g. TFT-Monitors)
540 / 441 / 1231 Gaminator

Weight
Electrical danger
max. 110 kg
• Whenever the machine is open,
45M622N2UK-03

Power supply: voltaged parts can be touched!


230 V / 50 Hz / 1,6 A bzw. • Power down the machine whenever
110 V / 60 Hz you do repair or maintenance work!

Power
Mechanical danger
250 W
• Note that some flanges within the
Fuses device are sharp-edged and can
T3A15 (230 V) cause injuries!
T5A (12 V) • Improper opening and closing of the
device can lead to contusion!
Favorable operating temperature in °C
10 - 35

Humidity in %
30 - 80 (non-condensing)

© 2004 Novomatic AG page 11


G E N E R A L I N F O R M AT I O N

45M622N2UK-03

page 12 © 2004 Novomatic AG


Part I - Introduction

I.1 Operating elements

I.2 Description of components

I.3 Dimensions of the machine


45M622N2UK-03

Austrian Gaming Industries GmbH


© 2004 Novomatic AG Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe • Tel.: +43-2252-606 • www.novomatic.com • e-mail: support@novomatic.com
I N T R O D U C T I O N

45M622N2UK-03

Seite 14 © 2004 Novomatic AG


I N T R O D U C T I O N

I.1 - Operating elements


The configuration of the keyboard of the relevant game software is shown in the game supplement.

I.1.1 - Operating elements Classic StreamLine Series

2 5
1 Door in door lock
3 6 2 Coin slot
1
7 3 Bill insertion
4 Keyswitch Attendant
8 5 ID-plate
6 Doorswitch
7 Door in door lock release
8 Door lock lever
Fig. I.1 Description of components StreamLine Series
45M622N2UK-03

I.1.2 - Operating elements Diplomat StreamLine Series

2 1 Door in door lock


3 6 2 Coin slot
1 3 Bill insertion
7
4 Keyswitch Attendant
5 ID-plate
6 Doorswitch
8
7 Door lock lever
8 Door in door lock
Fig. I.2 Operating elements Diplomat StreamLine Series

© 2004 Novomatic AG Seite 15


I N T R O D U C T I O N

I.1.3 - Operating elements Gaminator Series

2
1 Door in door lock
3 6 2 Coin slot
1
7 3 Bill insertion
4 Keyswitch Attendant
5 ID-plate
8 6 Doorswitch
7 Door lock lever
8 Door in door lock
Fig. I.3 Operating elements Gaminator Serie

45M622N2UK-03
I.2 - Description of components
1.2.1 Classic StreamLine Series

J
A Monitor
B Touchscreen controller
C Bill acceptor illumination (WBA)
D Coin acceptor
K E Mechanical meters
F Illumination (fluorescent tubes)
A
G Door sensor transmitter
L

M
H Doorswitch door in door system
B
I Loudspeaker
N J Toplight
O
C P K Printer
Q
D R L Service socket
S
E T M Main switch with fuses
F
G
U N Coolfire motherboard
O Logic box door lock
H
I V P Coolfire backplane
W Q Bill acceptor
R Stacker door lock
S Hopper
T Door sensor receiver
U Switching power supply (behind WBA)
V Doorswitch drop box
Fig. I.4 Description of components Classic Series W Drop box door lock

Seite 16 © 2004 Novomatic AG


I N T R O D U C T I O N

1.2.2 Diplomat StreamLine Series

A Bill acceptor illumination (WBA)


B Coin acceptor
C Illumination (fluorescent tubes)
U U
D Door sensor transmitter
E Mechanical meters
T F Doorswitch door in door system
G Coolfire backplane
S
T H Hopper
R R

Q Q
I Drop box door lock
A A

B
P P
J Doorswitch drop box
O B
O

C N C N
K Switching power supply (behind WBA)
M
D
L
D M
L
L Main switch with fuses
K K M Main power supply (behind WBA)
J J
E F G H
I
E F G H
I
N Door sensor receiver
O Stacker door lock
P Bill acceptor (WBA)
Q Coolfire motherboard
R Logic box door lock
Fig. I.5 Description of Components Diplomat StreamLine Series S Reels
Classic Reels left side, Classic Video right side T Monitor
45M622N2UK-03

U Toplight

1.2.3 Gaminator Series

U A Bill acceptor illumination (WBA)


B Coin acceptor
C Illumination (fluorescent tubes)
D Door sensor transmitter
E Mechanical meters
F Doorswitch door in door system
T

R G Coolfire backplane
A
Q H Hopper
P
I Drop box door lock
B O
J Doorswitch drop box
C N

D M K Switching power supply (behind WBA)


L
L Main switch with fuses
K
M Main power supply (behind WBA)
J
E F G H
I
N Door sensor receiver
O Stacker door lock
P Bill acceptor (WBA)
Q Coolfire motherboard
Fig. I.6 Description of components Gaminator Series R Logic box door lock
S Reels
T Monitor
U Toplight

© 2004 Novomatic AG Seite 17


I N T R O D U C T I O N

I.3 - Dimensions of the machine


Machineweight: depending on model up to a maximum 110 kg (including base)

I.3.1 Classic StreamLine round tops

157
157

777
620
586
429
Standard round top High round top

156
582
426

45M622N2UK-03
255
107

Standard square top


Player tracking top box

xxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxx


905

412 540 540

Fig. I.7 Dimensions of the machine Classic Series round top (in millimeter)

Seite 18 © 2004 Novomatic AG


I N T R O D U C T I O N

I.3.2 Classic StreamLine square top


Machineweight: depending on model up to a maximum 110 kg (including base)

255
107
Player Tracking Top Box
246 540
255
107

Premium Top Box


270 540
1231

xxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxx


45M622N2UK-03

441 540 540

Fig. I.8 Dimensions of the machine Classic Series square top (in millimeter)

© 2004 Novomatic AG Seite 19


I N T R O D U C T I O N

I.3.3 Dimensions Gaminator Series


Machineweight: depending on model up to a maximum 130 kg (including base)

255
107
Player tracking top box

246 540

255
107

Premium top box


270 540
1231

45M622N2UK-03
441 540 540

Fig. I.9 Dimensions of the machine StreamLine Diplomat Series (in millimeter)

I.3.4 Dimensions base

355
600

325 540

454

Fig. I.10 Dimensions of the base (n millimeter)

Seite 20 © 2004 Novomatic AG


Part II - Installation

II.1 Inspection
(damages caused by transport)

II.2 Power up

II.3 Installation instructions


45M622N2UK-03

II.4 Safety precautions

Austrian Gaming Industries GmbH


© 2004 Novomatic AG Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe • Tel.: +43-2252-606 • www.novomatic.com • e-mail: support@novomatic.com
I N S TA L L AT I O N

45M622N2UK-03

page 22 © 2004 Novomatic AG


I N S TA L L AT I O N

II.1 - Inspection (damages caused by transport)


1.) Remove the shipping carton.
2.) Remove the material used to secure the machine components during
transport (necessary only for some types of cabinet).
3.) Should any damages caused by transport have occurred on the exterior,
report them immediately to the sender and have them confirmed by the same.

II.2 - Installation instructions


It must be ensured that the machine is operated in an upright position. Further, the machine has
to be screwed down tightly to the base by means of the mounting material included in the delivery.

The minimum distance between two machines should be 20 cm to avoid possible damage when
opening the main door. The minimum distance to a possible back wall or the like should be 10 cm.

The drilling jig (see fig. II.1) has to be used in case the machine is to be installed on a table provided
by the customer (i.e. if the machine has been delivered without base).

NOTE
The width and depth of the drilling jig correspond to that of the respective cabinet.
Take the back cabinet edge as reference edge (i.e. the back edge of the drilling jug corresponds to
the back cabinet edge).
45M622N2UK-03

See the drilling scheme (fig. II.2) for the necessary drillings of the respective machine type.

See the ID-plate (page 2, fig. 0.1) for the machine (cabinet) type.

For pilot drilling use two twist drills (Ø10 mm and Ø5 mm).
After the required drillings have been made by means of the drilling jig, continue with re-drilling
using a cylinder saw Ø 60 mm.

Depending on the cabinet redrill 2 to 5 times to get a diameter of 60mm.

© 2004 Novomatic AG page 23


I N S TA L L AT I O N

540
507.5
502.7
464.2
353.2
152.7
91.7
37.7
32.5
35.3

rear cabinet edge


85.4

mains
D=10 D=5 supply D=10
176.4
cabinet depth- 264

D=5 D=5 D=5


221.2
with support bracket- 353.5

optional optional optional

cash
D=5 box D=5

optional

D=10 D=10

45M622N2UK-03
Fig. II.1 Drilling scheme (all measurements in millimeter)

II.3 - Power up
1.) Before start check the line voltage. The machine has been designed to
sustain 230 V +/- 10%, 50 Hz or 110 V +/- 10%, 60 Hz. Make sure that the
line voltage corresponds to the voltage indicated on the machine.
2.) As all machines of the »Classic StreamLine Series« are equipped with an earthing
connection, it should be ensured that the mains supply is also equipped with
an earthing connection.
3.) Plug in the mains plug correctly.
4.) Open the machine door.
5.) If the machine is equipped with a coin comparitor, place the reference coin
in there.
6.) Refill the hopper and enter the amount of refill in the audit system.
See chapter IV.4 - Hopper refill.
7.) Turn the mains switch to the ON position (switching unit).
8.) Close the machine door.
9.) After a short self test the machine is ready for operation.
10.) Credits can be added and a new game can be started.

page 24 © 2004 Novomatic AG


I N S TA L L AT I O N

II.4 - Safety precautions


For operating safety and to avoid damage to the machine, read carefully and observe
the following instructions.

Because the attendee responsible for usual maintenance has to open the machine, he has to get
informed about the following safety precautions.

There are static-sensitive parts inside the machine which could be damaged by electric discharge.
Ground yourself by touching a ground strap inside the machine to neutralize electric charges
before changing or maintaining inner parts.

ATTENTION

In case of emergency power off the machine

Only disconnecting the power line from the outlet achieves a powerless machine!
For machines with uninterruptible power supply (UPS) you have to switch it off, too!

Unplugging the machine with wet hands can result in a risk of electric shock.

If there are unusual smells or sounds coming from the machine, unplug the unit from the
AC outlet immediately and for machines with an UPS power it off, too.
45M622N2UK-03

Contact a qualified service personnel.


Continued operation may be dangerous and can result in a risk of fire or electric shock.

Do not open the cabinet by force


There are potentially dangerous high voltage components inside.
Opening the cabinet can result in a serious risk of fire hazard or electric shock.
There are no user serviceable parts inside.
Refer all service to qualified service personnel.

Never insert objects into the cabinet ventilation openings

Do not push any objects through cabinet ventilation slots as they may touch dangerous voltage
points or cause short circuits that could result in a risk of fire or electric shock.

Never spill liquid of any kind (coffee, wine, etc.) on the machine.
In case of an accident, this may result in a risk of fire or electric shock.
Unplug the unit and have it checked by a qualified service personnel.

Avoid damage to the wires

Do not load anything onto the power cord and do not bruise or stretch any wires.
Damaged wires can result in a risk of fire or short circuit.
Keep the wires away from where people will walk on them or stumble and be injured.

© 2004 Novomatic AG page 25


I N S TA L L AT I O N

ATTENTION

Environment

Suitable for indoor use only!


Do not expose the machine under any circumstances to rain or temperatures greater than 50° C.
The operating temperature must not exceed 35° C.
If the machine has been exposed to very low temperatures, do not power it up immediately.
The machine has to reach room temperature (convenient temperature is 10° C to 35° C).
Be aware not to exceed the operation humidity range of 30% to 80% (not condensing).
Do not install it close to a radiator heating either.
Do not install the machine in locations with rapidly changing temperatures or excessive dust.
This could cause the risk of fire hazard, short circuit or other damages.

Provide adequate space for ventilation

Openings on top, sides and in the bottom of the cabinet are provided for ventilation.
To ensure proper operation and to prevent overheating, these openings should not be blocked or
covered. To allow hot air to escape make sure that there is a minimum space of 10 cm between the
machine and a wall or alike.
If the machine becomes too hot, it might cause a fire hazard.

45M622N2UK-03
MISCELLANEOUS
Influence of magnetic fields

Do not install machines with CRT-monitors close to strong magnetic fields like loudspeakers
or fluorescent lamps.
Those equipments could bias the monitor, or unusual noises could be heard.

Machines with LCD-monitor

Do not hit or scratch the surface. High pressure or sharp objects could cause irreparable damages.
To clean the surface use some absorbent cotton or soft cloth and a windowcleaner.
If the display accidentally breaks and the liquid cristal material leaks, it should be kept away
from the eyes or mouth.
In case of contact with hands, legs or clothes, it must be washed away thoroughly with soap.

page 26 © 2004 Novomatic AG


I N S TA L L AT I O N

NOTE
If you follow these instructions closely and the machine is maintained and handled in a proper way,
it complies with the usual safety standards.
The manufacturer warns explicitly against predictable, unconventional use of the machine as well as
predictable malpractice. Do not bypass the built-in safety precautions in the machine!
Arbitrary alterations and changes of the machine are prohibited for safety reasons.
For security reasons any changes and exchanges of defective parts have to be accomplished with
originally or manufacturer-registered parts.
The manufacturer calls attention to the fact that spare parts that were not delivered by the
Austrian Gaming Industries are neither tested nor approved by AGI.
The installation and/or use of such parts might negatively affect the machine’s performance.
The manufacturer cannot be held responsible for errors that result from such parts.

We hereby disclaim any warranties for improper handling of the machine.

ATTENTION

The following service instructions are for use by qualified or trained personnel only.
The owner of the machine has to assure that only qualified or trained personnel perform
45M622N2UK-03

services.
To avoid personal injury or damage to the equipment, do not perform any servicing other
than such contained in this manual.

© 2004 Novomatic AG page 27


I N S TA L L AT I O N

45M622N2UK-03

page 28 © 2004 Novomatic AG


Part III - Troubleshooting

III.1 Lack of line voltage

III.2 Error messages of the software


45M622N2UK-03

Austrian Gaming Industries GmbH


© 2004 Novomatic AG Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe • Tel.: +43-2252-606 • www.novomatic.com • e-mail: support@novomatic.com
T R O U B L E S H O OT I N G

45M622N2UK-03

page 30 © 2004 Novomatic AG


T R O U B L E S H O OT I N G

ATTENTION
Each power up is followed by a short self test. Then the machine is ready for operation.

If this is not the case, check the machine for the following possible error sources:

III.1 - Lack of line voltage


The power supply is primarily secured at 230 V with two T3A15 inert single-pole fuses.
The primary fuses are located on the front of the main switch module (fig. III.2).

The secondary fuse (T5A) of the 12 V line voltage is located on the front of the main power supply.
This voltage has been assigned a red light diode which will only burn if the protection is intact and
voltage is present (fig. III.1).

Such voltage indications facilitate servicing and are an initial source of information.
However, more details regarding (a) defective line voltage(s) can only be given by measurements
with suitable devices.

If the error cannot be handled, see part V.1 - Main power supply, for further information.
45M622N2UK-03

Fig. III.1 Fuses and light diode on the main power supply

ATTENTION
Usually errors in the electronics can only be handled by an expert.
The exchange of parts is the quickest way to perform a repair if this is eventually necessary.
If no spare parts are at hand, make use of our technical support and send us the defective
electronic part together with a short error description.

© 2004 Novomatic AG page 31


T R O U B L E S H O OT I N G

III.2 - Error messages of the software


After the machine has been powered up, the major parts of the machine
(e.g. hopper, CPU board etc.) are subject to a self test.

If this test has been successful, the machine switches automatically to the ready-for-play status.
The error management engages each time a malfunction and/or manipulation is detected.

If the machine detects an errror, the corresponding code is shown on the screen. See fig. III.3.

Error handling (procedures to rectify an error):

1.) Turn the attendant key.

2.) Clear the error.

3.) Release the attendant key.

4.) Usually the machine should now be ready for operation again.

ATTENTION

If the error cannot be cleared this way, see part IV - Game and software.

45M622N2UK-03
Fig. III.2 Error display

page 32 © 2004 Novomatic AG


Part IV - Game and Software

IV.1 Error handling

IV.2 Remote

IV.3 Handpay
45M622N2UK-03

IV.4 Hopper refill

IV.5 Hopper dump

IV.6 Top light

IV.7 Audit - menu

IV.8 RAM - clear

Austrian Gaming Industries GmbH


© 2004 Novomatic AG Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe • Tel.: +43-2252-606 • www.novomatic.com • e-mail: support@novomatic.com
G A M E A N D S O F T WA R E

45M622N2UK-03

page 34 © 2004 Novomatic AG


G A M E A N D S O F T WA R E

IV.1 - Error handling

key switch Attendant


45M622N2UK-03

Fig. IV.1 Active key switch during error clearing

If an error occurs, the machine will interrupt the current game and switch automatically
to failure mode:

1.) An acoustic signal can be heard.

2.) The blue light of the tower light is flashing slowly.

3.) The error message together with a short error description is shown in the
middle of the screen. Below the procedure how to clear the error is explained .

(e.g. Error 63 4: Stacker door open


Procedure: turn the attendant key, close the stacker door
see fig. III.3)

© 2004 Novomatic AG page 35


G A M E A N D S O F T WA R E

IV.1.1 - Explanation for clearing errors


1.) Locate the error code according to the tables on the next pages.

2.) Activate the attendant keyswitch (acoustic signal stops).


The program switches to or remains in the audit menu.
Clear the error.

3.) Release the attendant key (the machine switches back to the game mode,
already existing credits remain except if a RAM - clear has been performed!).

If more errors occur, activate the attendant keyswitch until all errors have been cleared.
If an error cannot be cleared this way, follow the instructions of the error code table.

Errors are displayed in two ways:

Internal errors (always called E 99 9) Example:

45M622N2UK-03
E 99 9: Internal Error
Reason: Requested Object not free
Position: CA/5/1324, NU/3/145

Fig. IV-2 Internal Error - Screenshot

Copy the error and inform the technical support (Tel. +43 2252 606-300) about it.

Other errors:

error number error name

E 21 2: Coin Jam

Procedure: Turn the attendant key, check the coin acceptor

Fig. IV-3 Error message - Explanation of the elements error clearing

Treat the errors according to the table on the next pages.

page 36 © 2004 Novomatic AG


G A M E A N D S O F T WA R E

INFORMATION

Some errors demand RAM - clear.


Find out more about RAM - clear on page 103.

ATTENTION

If an error message is triggered by a malfunction or non-activation of individual meters the


device must be removed from operation and the meters circuit board must be exchanged.

ATTENTION

If any hardware components like stackerbox, hopper or coin acceptor are missing,
no startup of the machine is possible.
Before the startup screen, an error message appears on the screen.
Quitting this error can force restart of the machine but new appearing of this error message
(depends on software version and missing components).

DEBUGGING

Switch off the machine and replace the missing hardware component.
Now after restarting the machine the error can be cleared by turning the attendant switch.
For further information see the following error handling table!
45M622N2UK-03

IV.1.2 - Overview of possible errors

Event messages (can be viewed in the audit menu under EVENTS)

27 10 - Bill rejected
27 11 - Bill excessively rejected
34 3 - Hopper full
50 2 - Realtime clock modified
50 3 - Periodic memory cleared
50 4 - System shutdown
50 5 - System power up
50 6 - System restart
61 1 - RAM error recovered

Warning Messages (can be viewed in the audit menu under EVENTS)

EE02 - Game disabled


63 3 - Main door open
63 6 - Door in door open

Error messages of the doorlogger

DL 1 - Doorlogger interface not responding


DL 2 - ROM CRC error
DL 3 - RAM battery low
© 2004 Novomatic AG page 37
G A M E A N D S O F T WA R E

Error messages of the Game Selector (dongle)

ED 1 - The Game Selector is manipulated


ED 2 - The Game Selector is missing
ED 3 - Game Selector RAM or ROM error
ED 4 - Game Selector time limited
ED 5 - Game Selector games limited
ED 6 - Game Selector wrong machine number
ED 7 - Game Selector wrong machine version
ED 8 - Game Selector version conflict
ED 9 - Game Selector timeout occurred

Error messages of the Mikohn Jackpot Controller

EE11 - Jackpot controller missing


EE12 - Jackpot communication lost

Error messages of the system

E0 - Init machine required


E0 1 - Init game(s) required
E2 - RAM test failed
E7 0 - Meters were disconnected
E7 1 - Meters disconnected
E7 2 - SIMM write line manipulated

45M622N2UK-03
Error messages of the display

JD 1 - Display not responding


JD 2 - Display software wrong

Error messages of the physical reels

4 - Undefined error at reel X


4 2 - Sensor 1 error at reel X
4 3 - Sensor 2 error at reel X
4 4 - Sensor 1 not found at reel X
4 5 - Sensor 2 not found at reel X
4 6 - Reel X manually moved
4 8 - Wrong returnposition at reel X
4 9 - Reel X software has changed
4 10 - Reel X software wrong
4 11 - Reel X interface changed
4 12 - Reel interface X ROM error
4 13 - Reel interface X not responding

Error messages of the physical lightwheel

7 00 - Undefined error at lightwheel


7 09 - Lightwheel software changed
7 10 - Lightwheel software wrong
7 12 - Lightwheel interface ROM error
7 13 - Lightwheel interface not responding

page 38 © 2004 Novomatic AG


G A M E A N D S O F T WA R E

Error messages of the battery

12 3 - RAM battery low


12 4 - RAM battery empty
12 5 - Real-time clock failure
12 6 - Serial communication failure
12 7 - Mainboard hardware failure
12 8 - Real time clock not set

Error messages of the coin acceptor

21 0 - Diverter error
21 1 - Coin optics failure
21 2 - Coin in jam
21 3 - Coin acceptor wrong pulse
21 4 - Coin acceptor disconnected
21 5 - Coin yo yo (coin reverse)
21 6 - Top diverter optics disconnected
21 7 - Bottom diverter optics disconnected

Error messages of the bill acceptor

27 0 - Power up with bill in acceptor


27 1 - Power up with bill in stacker
27 2 - Jam in bill acceptor
45M622N2UK-03

27 3 - Jam in stacker
27 4 - Bill acceptor disconnected
27 5 - No stacker box
27 6 - Bill acceptor cheated
27 7 - Bill acceptor failure
27 8 - Stacker full

Error messages of the printer

33 0 - Printer is disconnected
33 1 - Printer is not ready
33 2 - Ticket low
33 3 - No ticket
33 4 - Paper jam
33 5 - Error during printing

Error messages of the hopper

32 00 - Hopper coin out jam


33 00 - Hopper empty
34 0 - Hopper disconnected
34 1 - Hopper tilt
34 2 - Hopper low
34 4 - Hopper limit reached

© 2004 Novomatic AG page 39


G A M E A N D S O F T WA R E

Error messages of the limits

35 0 - Credit limit reached


35 1 - LA win limit reached
35 2 - Jackpot limit reached
35 3 - Jackpot won
35 4 - Celebration limit reached
35 5 - Cash button pressed

Error messages of the doors

63 0 - logic area was open


63 1 - logic area open
63 2 - drop door open
63 4 - Stacker door open
63 5 - Maindoor optic error

Error messages of the RAM

61 - RAM error
62 0 - ROM CRC error
65 0 - Bad EEPROM
65 1 - EEPROM CRC check failed
65 2 - EEPROM configuration mismatch
65 3 - EEPROM structure mismatch

45M622N2UK-03
65 4 - EEPROM changed
68 0 - Program ROM changed

Error messages of the blackbox

69 0 - Blackbox inoperable
69 1 - Blackbox CRC check failed

Error messages of the 7-digit display

76 0 - digit display not responding


76 1 - digit display ROM CRC failed
76 2 - digit display ID CRC failed

Error messages of the touchscreen

80 0 - Touchscreen missing
80 1 - Touchscreen invalid response
80 2 - Touchscreen invalid checksum
80 3 - Touchscreen controller error

Error messages of the Coolfire board

99 9 - Internal error

page 40 © 2004 Novomatic AG


G A M E A N D S O F T WA R E

Error handling table in numeric order

DL 1 - Doorlogger interface not responding

Handling:
Turn/release the attendant key.
If the error cannot be cleared, check the connectors and the cables of the door log.
If the error cannot be cleared, the door log has to be exchanged.

DL 2 - ROM CRC error

Handling:
Turn/release the attendant key.
If the error cannot be cleared, the ROM (door log program) has to be exchanged.

DL 3 - Doorlogger RAM battery low

Handling:
Turn/release the attendant key.
The RAM battery has to be exchanged as soon as possible.
If the machine has been switched off, it may lose data or receive wrong data.

ED 1 - Dongle manipulation
45M622N2UK-03

Handling:
Perform a RAM - clear.
If the error cannot be cleared, the game selector has to be exchanged.

ED 2 - Dongle missing

Handling:
If the error cannot be cleared, ensure that the game selector is properly seated.

ED 3 - Dongle RAM or ROM error

Handling:
Perform a RAM - clear.
If the error cannot be cleared, the game selector has to be exchanged.

© 2004 Novomatic AG page 41


G A M E A N D S O F T WA R E

ED 4 - Dongle date limited


Handling:
Perform a RAM - clear.
If the error cannot be cleared, the game selector has to be exchanged.

ED 5 - Dongle game limited

Handling:
Perform a RAM - clear.
If the error cannot be cleared, the game selector has to be exchanged.

ED 6 - Dongle machine number not correct

Handling:
Perform a RAM - clear.
If the error cannot be cleared, the game selector has to be exchanged.

ED 7 - Dongle machine version not correct


Handling:
Perform a RAM - clear.
If the error cannot be cleared, the game selector has to be exchanged.

ED 8 - Dongle version conflict

Handling:

45M622N2UK-03
Perform a RAM - clear.
If the error cannot be cleared, the wrong game selector has to be exchanged.

ED 9 - Dongle timeout
Handling:
Perform a RAM - clear. If the error cannot be cleared, the game selector is manipulated
and has to be exchanged.

EE 11 - Jackpot Controller missing


Handling:
Turn/release the attendant key. If the error cannot be cleared, the connectors of
the jackpot controller have to be checked.

EE 12 - Jackpot communication lost

Handling:
Turn/release the attendant key. If the error cannot be cleared, the connectors of
the jackpot controller have to be checked.

E0 - INIT machine required

Handling:
Occurs after a RAM - clear.
The basic settings must be made (see Machine > Inital Setup).

page 42 © 2004 Novomatic AG


G A M E A N D S O F T WA R E

E0 1 - INIT game(s) required

Handling:
Occurs after a RAM - clear.
The basic settings must be set (see > Game Setup).

E2 - RAM test failed


Handling:
Power down/up the machine.
If the error cannot be cleared, the main board has to be exchanged.

E7 0 - Meters were disconnected


Handling:
Turn/release the attendant key.

E7 1 - Meters disconnected

Handling:
Connect the meters.
Turn/release the attendant key.
If the error cannot be cleared, open the machine door and power down the machine.
Check the connectors of the meters. Pay attention to any signs of manipulation attempts.
Power up and close the door. If the error cannot be cleared, the meters have to be
exchanged.
45M622N2UK-03

E7 2 - SIMM write line manipulated

Handling:
The Coolfire mainboard has to be changed.

JD 1 - Display not responding

Handling:
Turn/release the attendant key.
If the error cannot be cleared, check the connectors and the cables of the display.
If the error cannot be cleared, the display has to be exchanged.

JD 2 - Display software wrong


Handling:
Turn/release the attendant key.
If the error cannot be cleared, the display software must be changed.

4 - Undefined error at reel X


Handling:
Check whether the reel has worked itself loose from the axis or if the sensor on the
PCB »Reel lightbarrier« (P366) is dirty (see Part V.17 - Preventative maintenance).
Release the attendant key and close the door. If the error cannot be cleared,
the defective reel has to be exchanged. To exchange the reel module see page 181.

© 2004 Novomatic AG page 43


G A M E A N D S O F T WA R E

4 2 - Sensor 1 error at reel X

Handling:
Check whether the reel has worked itself loose from the axis or if the sensor on the
PCB »Reel lightbarrier« (P366) is dirty (see Part V.17 - Preventative maintenance).
Release the attendant key and close the door. If the error cannot be cleared,
the defective reel has to be exchanged. To exchange the reel module see page 181.

4 3 - Sensor 2 error at reel X

Handling:
Check whether the reel has worked itself loose from the axis or if the sensor on the
PCB »Reel lightbarrier« (P366) is dirty (see Part V.17 - Preventative maintenance).
Release the attendant key and close the door. If the error cannot be cleared,
the defective reel has to be exchanged. To exchange the reel module see page 181.

4 4 - Sensor 1 not found at reel X

Handling:
Open the main door and turn the attendant key.
Check whether the sensors are dirty or defective (see Part V.17 - Preventative maintenance).
Release the attendant key and close the door. If the error cannot be cleared,
the defective reel has to be exchanged. To exchange the reel module see page 181.

4 5 - Sensor 2 not found at reel X

45M622N2UK-03
Handling:
Open the main door and turn athe attendant key.
Check whether the sensors on the PCB »Reel lightbarrier« (P366) are dirty or defective
(see Part V.17 - Preventative maintenance).
Release the attendant key and close the door. If the error cannot be cleared,
the defective reel has to be exchanged. To exchange the reel module see page 181.

4 6 - Reel X manually moved

Handling:
Open the main door and turn the attendant key.
Release the attendant key and close the door.
If the error cannot be cleared, the reel may be damaged, has loosened from the motor axis or
is touching it (see chapter V.17 - Preventative maintenance).

4 8 - Wrong return position at reel X

Handling:
Open the main door and turn the attendant key.
Release the attendant key and close the door.
If the error cannot be cleared, the respective reel module and/or the LED / lamp controller
board have to be exchanged.
See page 181 - Exchange of the reel module.

page 44 © 2004 Novomatic AG


G A M E A N D S O F T WA R E

4 9 - Reel software X changed

Handling:
Turn/release the attendant key.

4 10 - Reel software wrong

Handling:
Open the main door and turn the attendant key.
Force RAM - clear (see page 103 - RAM - clear).
If the error cannot be cleared, the reel software has to be exchanged.
The reel-software is placed on the reel interface (see page 182).

4 11 - Reel interface X changed

Handling:
Turn/release the attendant key.

4 12 - Reel interface X ROM error

Handling:
Open the main door and turn the attendant key.
Change the reel software on the reel interface. If the error cannot be cleared, the reel inter-
face has to be exchanged. Release the attendant key and close the door.
To exchange the reel interface, see part V15.5.

4 13 - Reel interface X not responding


45M622N2UK-03

Open the main door and turn the attendant key.


Release the attendant key and close the door.
If the error cannot be cleared the respective reel module and/or the LED / lamp controller
board have to be exchanged.
See part V.15.4 - Exchange of the reel module.

7 00 - Undefined error at lightwheel

Handling:
Turn/release the attendant key.
If the error cannot be cleared the connectors of the light wheel should be checked
or the light wheel board may need to be exchanged.

7 09 - Lightwheel software changed

Handling:
Turn/release the attendant key.
If the error cannot be cleared the connectors of the light wheel should be checked.

7 10 - Lightwheel software wrong

Handling:
Turn/release the attendant key.
If the error cannot be cleared the lightwheel software must be changed.

© 2004 Novomatic AG page 45


G A M E A N D S O F T WA R E

12 4 - RAM battery empty

Handling:
Turn/release the attendant key.
The RAM battery has to be exchanged as soon as possible.
If the machine has been switched off it may lose data or receive wrong data.

7 12 - Lightwheel interface ROM error

Handling:
Turn/release the attendant key.
If the error cannot be cleared the interface ROM of the light wheel or the light
wheel board needs to be changed.

7 13 - Lightwheel not responding

Handling:
Turn/release the attendant key.
If the error cannot be cleared check the connectors and the cables of the lightwheel
and/or change the lightwheel interface.

12 3 - RAM battery low

Handling:
Turn/release the attendant key.
The RAM battery has to be exchanged as soon as possible.

45M622N2UK-03
If the machine has been switched off it may lose data or receive wrong data.

12 5 - Real-time clock failure

Handling:
Turn the attendant key and check the time set. If necessary adjust it.
The RAM battery may be empty.
If the error cannot be cleared, the main board has to be exchanged.

12 6 - Serial communication failure

Handling:
Turn the attendant key and check the time set. If necessary adjust it.
The RAM battery may be empty.
If the error cannot be cleared, the main board has to be exchanged.

12 7 - Main board hardware failure

Handling:
Turn/release the attendant key.
If the error cannot be cleared, the main board has to be exchanged.

12 8 - Real-time clock not set

Turn the attendant key and open the door. Set current date and time in the real-time-clock.
See chapter Game & Software > Calibration > Clock setup.
Close the door and release the attendant key.

page 46 © 2004 Novomatic AG


G A M E A N D S O F T WA R E

21 1 - Coin optics failure

Handling:
Turn/release the attendant key.
If the error cannot be cleared, open the machine door and power down the machine.
Check the coin acceptor and the coin channel optics for dirt or damage.
Furthermore check the connectors and the cables of the coin optics and coin acceptor.
The three light barriers have to be placed in the centre of the borings, the optical line
between transmitter and receiver must not be blocked.
Power up and close the door.
If the error cannot be cleared, the coin acceptor or the light barriers have to be exchanged.

21 0 - Diverter error

Turn/release the attendant key.


If the error cannot be cleared, open the machine door and power down the machine.
Check the coin diverter and the coin channels for jammed coins.
Also check the connecting plugs and the cables of the magnet.
Power-up and close the door.
Perform the coin diverter test.
See chapter Game & Software > Diagnostics > Coin diverter test.
If the error cannot be cleared, the coin diverter or the coin acceptor should be changed.
Also, the sensors may be defective, or may need to be re-adjusted.

21 2 - Coin in jam
45M622N2UK-03

Handling:
Turn/release the attendant key.
If the error cannot be cleared, open the machine door and power down the machine.
The light barrier of the coin channel was blocked too long or a coin is stuck.
Remove coins stuck and check the connectors and cables of the light barrier.
Power up and close the door.

21 3 - Coin acceptor wrong pulse

Handling:
Turn/release the attendant key.
If the error cannot be cleared, open the machine door and power down the machine.
Check the coin acceptor for any signs of manipulation attempts.
Check the connectors and the cables of the coin acceptor systematically.
Power up and close the door.
If the error cannot be cleared, the coin acceptor has to be exchanged.

21 4 - Coin acceptor disconnected

Handling:
Turn/release the attendant key.
If the error cannot be cleared, open the machine door and power down the machine.
Check the connectors and the cables of the coin acceptor systematically.
Power up and close the door.
If the error cannot be cleared, the coin acceptor has to be exchanged.

© 2004 Novomatic AG page 47


G A M E A N D S O F T WA R E

21 5 - Coin Yo-Yo coin reverse

Handling:
Turn/release the attendant key.
If the error cannot be cleared, open the machine door and power down the machine.
Check the coin acceptor for any signs of manipulation attempts. Furthermore, please check
if a reference coin is placed in the coin comparitor.
Check the connectors and cables of the coin acceptor systematically.
Power up and close the door.
If the error cannot be cleared, the coin acceptor has to be exchanged.
Also, the sensors may be defective, or may need to be re-adjusted.

21 6 - Top diverter optics disconnected

Handling:
Turn/release the attendant key.
If the error cannot be cleared, open the machine door and power down the machine.
Check the connectors and cables of the top coin optics.
Power up and close the door.
If the error cannot be cleared, the top coin optics have to be exchanged.

21 7 - Bottom diverter optics disconnected

Handling:
Turn/release the attendant key.

45M622N2UK-03
If the error cannot be cleared, open the machine door and power down the machine.
Check the connectors and the cables of the bottom coin optics.
Power up and close the door.
If the error cannot be cleared, the bottom coin optics have to be exchanged.

27 0 - Power up with bill in acceptor

Handling:
Turn/release the attendant key. The bill will be rejected.

27 1 - Power up with bill in stacker

Handling:
Turn/release the attendant key.
The bill is registered and transported into the stacker.

27 2 - Jam in bill acceptor

Handling:
Turn/release the attendant key.
If the error cannot be cleared, open the machine door and power down the machine.
Try to remove the stuck bill.
Power up and close the door.
If the error cannot be cleared, the bill acceptor may be disabled to continue the operation of
the game without bill acceptor. To do so, deactivate all bill acceptor channels in the
Machine Setup > Bills/coins settings.
Consequently the bill acceptor has to be exchanged.

page 48 © 2004 Novomatic AG


G A M E A N D S O F T WA R E

27 3 - Jam in stacker

Handling:
Turn/release the attendant key.
If the error cannot be cleared, open the machine door and power down the machine.
Try to remove the stuck bill. Power up and close the door.
If the error cannot be cleared, the bill acceptor may be disabled to continue the operation of
the game without bill acceptor. To do so, deactivate all bill acceptor channels in the
Machine Setup > Bills/coins settings.
Consequently the bill acceptor has to be exchanged.
CAUTION
The stacker may contain a large amount of bills and the error clearing should be carried out
in a secure area.

27 4 - Bill acceptor disconnected

Handling:
Turn/release the attendant key.
If the error cannot be cleared, open the machine door and power down the machine.
Check the connectors and the cables of the bill acceptor.
Make sure that the bill acceptor has been put in place properly.
Power up and close the door.
If the error cannot be cleared, the bill acceptor may be disabled to continue the operation of the
game without bill acceptor. To do so, deactivate all bill acceptor channels in the
45M622N2UK-03

Machine Setup > Bills/coins settings.


Consequently the bill acceptor has to be exchanged.

27 5 - No stacker box

Handling:
Turn/release the attendant key.
If the error cannot be cleared, open the machine door and power down the machine.
Check if the stacker box is fixed correctly in its mounting.
Furthermore check the connectors and the cables of the bill acceptor.
Power up and close the door.
If the error cannot be cleared, the bill acceptor may be disabled to continue the operation
of the game without bill acceptor. To do so, deactivate all bill acceptor channels in the
Machine Setup > Bills/coins settings.
Consequently the bill acceptor has to be exchanged.

27 6 - Bill acceptor cheated

Handling:
Turn/release the attendant key.
If the error cannot be cleared, open the machine door and power down the machine.
Check if the bill acceptor is dirty or damaged and if the connectors and cables are put
in place properly. If necessary, clean the bill acceptor. Power up and close the door.
Check the bill acceptor for any manipulation.
If the error cannot be cleared, the bill acceptor may be disabled to continue the operation
of the game without bill acceptor. To do so deactivate all bill acceptor channels in the
Machine Setup > Bills/coins settings.
Consequently the bill acceptor has to be exchanged.
© 2004 Novomatic AG page 49
G A M E A N D S O F T WA R E

27 7 - Bill acceptor failure

Handling:
Turn/release the attendant key.
If the error cannot be cleared, open the machine door and power down the machine.
Check if the cables of the bill acceptor and the stacker are connected properly.
Power up and close the door.
If the error cannot be cleared, the bill acceptor may be disabled to continue the operation of
the game without bill acceptor. To do so, deactivate all bill acceptor channels in the
Machine Setup > Bills/coins settings.
Consequently the bill acceptor has to be exchanged.

27 8 - Stacker full

Handling:
The stacker is full.
Open the door in door system, open the stacker door and take out the stacker.
Remove the bills, put the stacker in its mounting, close the stacker door and close
the door-in-door system. Turn/release the attendant key.

3200 - Hopper coin out jam

Handling:
Turn/release the attendant key.
If the error cannot be cleared, open the door.

45M622N2UK-03
Check if a coin or dirt is stuck in the light barrier of the hopper and remove it if necessary.
Close the door.
If the error cannot be cleared, the hopper has to be exchanged.

3300 - Hopper empty

Handling:
Refill the hopper.
Turn the attendant key (to get directly to the hopper refill menu), then release the key again.

33 0 - Printer disconnected

Handling:
Turn/release the attendant key.
If the error cannot be cleared, open the machine door and power down the machine.
Check the connectors and the cables of the printer.
Make sure that the printer has been put in place properly.
Power up and close the door.
If the error cannot be cleared, the printer may be disabled in the machine setup to continue
the operation of the game without printer.
Consequently, the bill acceptor has to be exchanged.

33 1 - Printer not ready

Handling:
The printer is deactivated.
To use the printer activate it in the Machine Setup > Printer settings.

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G A M E A N D S O F T WA R E

33 2 - Tickets low

Handling:
Turn/release the attendant key.
Check the fill level of the printer. The printer should be refilled as soon as possible.

33 3 - No tickets

Handling:
Turn/release the attendant key.
Check the fill level of the printer. The tickets from the box should put in the printer properly.

33 4 - Paper jam

Handling:
Turn/release the attendant key.
If the error cannot be cleared, open the machine door and power down the machine.
Try to remove the stuck paper in the printer. Power up and close the door.
If the error cannot be cleared, the printer may be disabled to continue the operation of the
game without printer. To do so, deactivate the printer in the machine setup.
Consequently the printer has to be exchanged.

33 5 - Error during printing

Handling:
Turn/release the attendant key.
45M622N2UK-03

If the error cannot be cleared, open the machine door and power down the machine.
Check the connectors and the cables of the printer. Make sure that the printer has been put in
place properly. The tickets from the box should put in the printer properly. If the error cannot
be cleared, the printer may be disabled to continue the operation of the game without printer.
To do so deactivate the printer in the Machine Setup.
Consequently the printer has to be exchanged.

34 0 - Hopper disconnected

Handling:
Turn/release the attendant key.
If the error cannot be cleared, open the door.
Check if the hopper is installed and if both light diodes are illuminated.
If the light diodes of the hopper are not illuminated, check if the hopper is pushed all the way
in. Check systematically the connectors and the cables of the hopper.
Power up and close the door.
If the error cannot be cleared, the hopper has to be exchanged.

34 1 - Hopper tilt

Handling:
Turn/release the attendant key.
If the error cannot be cleared, open the door.
Check if a coin or dirt is stuck in the light barrier of the hopper and remove it if necessary.
Power up and close the door.
If the error cannot be cleared, the hopper has to be exchanged.

© 2004 Novomatic AG page 51


G A M E A N D S O F T WA R E

34 2 - Hopper low

Handling:
Turn/release the attendant key.
Check the fill level of the hopper.
The contact plates at the bottom of the hopper should be covered with coins.
The hopper should be refilled as soon as possible.
Check whether the hopper low level is activated in the software.
See Game & Software section > Machine > Hopper Settings.

34 4 - Hopper limit reached

Indicated on the screen with a special window and registered in the machine log file.
Perform a handpay.

35 0 - Credit limit reached

Indicated on the screen with a special window and registered in the machine log file.
Perform a handpay.

35 1 - LA win limit reached (LA = Legislation Authority)

Indicated on the screen with a special window and registered in the machine log file.
Perform a handpay.

35 2 - Jackpot limit reached

45M622N2UK-03
Indicated on the screen with a special window and registered in the machine log file.
Perform a handpay.

35 3 - Jackpot won

Indicated on the screen with a special window and registered in the machine log file.
Perform a handpay.

35 4 - Celebration limit reached

Indicated on the screen with a special window and registered in the machine log file.
Perform a handpay.
35 5 - Cash button pressed
Indicated on the screen with a special window and registered in the machine log file.
Perform a handpay.

61 - RAM error

Handling:
A RAM - clear has to be performed (see page 103).
Accounting data can be viewed, but they may be wrong.
If the error cannot be cleared, the main board has to be exchanged.

62 0 - ROM CRC error

Handling:
A RAM - clear has to be performed.
If the error cannot be cleared, the ROM (game program) has to be exchanged.

page 52 © 2004 Novomatic AG


G A M E A N D S O F T WA R E

63 0 - Logic area was open

Handling:
Turn/release the attendant key.

63 1 - Logic area open

Handling:
Close logic area, turn/release the attendant key.

63 2 - Drop door open

Handling:
Close the drop box door.
Turn/release the attendant key.
If the error cannot be cleared, check if the drop box door is fixed correctly in its mounting.
In addition, check the connectors and the cables of the door switch.

63 4 - Stacker door open

Handling:
Close the stacker door.
Turn/release the attendant key.
If the error cannot be cleared, check if the stacker door is fixed correctly in its mounting.
Furthermore check the connectors and the cables of the micro switch.
45M622N2UK-03

63 5 - Main door optic error

Handling:
Turn/release the attendant key.
If the error cannot be cleared, the defective door sensor has to be exchanged
(see part V.13.5 - Exchange of the door sensors).

65 0 - Bad EEPROM

Handling:
Turn/release the attendant key.
If the error cannot be cleared, the EEPROM has to be exchanged.

65 1 - EEPROM CRC check failed

Handling:
Turn/release the attendant key.
If the error cannot be cleared, the EEPROM has to be exchanged.

65 2 - EEPROM configuration mismatch

Handling:
A RAM - clear has to be performed.
If the error cannot be cleared, the EEPROM and/or the program ROM have to be exchanged.
See pages 141f.

© 2004 Novomatic AG page 53


G A M E A N D S O F T WA R E

65 3 - EEPROM structure mismatch

Handling:
A RAM - clear has to be performed.
If the error cannot be cleared, the EEPROM and/or the program ROM have to be exchanged.
See page 103 for a RAM - clear.

65 4 - EEPROM changed

Handling:
A RAM - clear has to be performed.
If the error cannot be cleared, the EEPROM and/or the program ROM have to be exchanged.
See page 103 for a RAM - clear.

68 0 - Program ROM changed

Handling:
A RAM - clear has to be performed.
See page 103 for a RAM - clear.

69 0 - Blackbox inoperable

Handling:
Turn/release the attendant key.
If the error cannot be cleared, check Blackbox connection or change blackbox and/or the
EEPROM.

45M622N2UK-03
69 1 - Blackbox CRC check failed

Handling:
Turn/release the attendant key.
If the error cannot be cleared, change Blackbox and/or the EEPROM.

76 0 - 7 digit display not responding

Handling:
Turn/release the attendant key.
If the error cannot be cleared, check the connectors and the cables of the 7 digit display.

76 1 - 7 digit display ROM CRC failed

Handling:
Turn/release the attendant key.
If the error cannot be cleared check the connectors and the cables of the 7 digit display.

76 2 - 7 digit display ID CRC failed

Handling:
Turn/release the attendant key.
If the error cannot be cleared check the connectors and the cables of the 7 digit display.

page 54 © 2004 Novomatic AG


G A M E A N D S O F T WA R E

80 0 - Touchscreen missing
Handling:
Turn/release the attendant key.
If the error cannot be cleared the connectors of the touchscreen should be checked.
Check the power supply of the touchscreen.
Exchange the touchscreen or the touchscreen controller.
80 1 - Touchscreen invalid response

Handling:
Turn/release the attendant key.
If the error cannot be cleared check the connectors and the cables of the touchscreen.
Exchange the touchscreen or the touchscreen controller.

80 2 - Touchscreen invalid checksum

Handling:
Turn/release the attendant key.
If the error cannot be cleared check the connectors and the cables of the touchscreen.
Exchange the touchscreen or the touchscreen controller.

80 3 - Touchscreen Controller Error

Handling:
Turn/release the attendant key.
If the error cannot be cleared check the connectors and the cables of the touchscreen
45M622N2UK-03

and/or change the touchscreen Controller.

99 9 - Internal error

Handling:
A RAM - clear has to be performed.
If the error cannot be cleared, note down the error message and inform
our Technical Support by phone number +43 2252 606-300.

© 2004 Novomatic AG page 55


G A M E A N D S O F T WA R E

IV.2 - Remote (to add credits via attendant key)

CAUTION

In countries where the remote function is prohibited by law this function must not be enabled
and/or has been disabled by the producer.

The assignment of the active buttons (button 1 - button 5) in the respective game is shown in the
game complement.

How to execute a remote (available only in the idle mode):

1.) Activate the attendant keyswitch


(the machine switches to the audit menu).

45M622N2UK-03
2.) Press the active buttons or in case of machines with touchscreen touch
the respective fields to go to the ATTENDANT menu.

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G A M E A N D S O F T WA R E

3.) Select the function ADD CREDITS.

4.) Press the respective buttons or in case of machines with touchscreen


touch the respective fields to add 10, 100 or 1000 credits.
5.) The selected credit is registered automatically on the remote meter.
6.) Release the attendant key.
7.) The machine switches back to the game play mode.

The remote function can be used only if it has been enabled in the
audit menu in machine > parameter settings.
See part IV.7 - Audit menu.
45M622N2UK-03

© 2004 Novomatic AG page 57


G A M E A N D S O F T WA R E

IV.3 - Handpay (Attendant pays)

CAUTION

In countries where the handpay function is prohibited by law this function must not
be enabled and/or has been disabled by the producer.

The assignment of the active buttons (button 1 - button 5) in the respective game is shown in the
game complement.

How to execute a handpay (available only in the idle mode):

1.) Activate the attendant keyswitch (the machine switches to the audit menu).

45M622N2UK-03
2.) Press the active buttons or in case of machines with touchscreen touch
the respective fields to go to the ATTENDANT menu.

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G A M E A N D S O F T WA R E

3.) Select the function HANDPAY CREDIT.

4.) Press the respective buttons or in case with touchscreen touch the
respective field to handpay the current credit.
5.) The handpaid credit is registered automatically on the handpay meter.
6.) Release the attendant key.
7.) The machine switches back to the game play mode.

The handpay function can only be used if it has been enabled in


machine > parameter settings in the audit menu.
See part IV.7 - Audit menu.
45M622N2UK-03

© 2004 Novomatic AG page 59


G A M E A N D S O F T WA R E

IV.4 - Hopper refill


The assignment of the active buttons (button 1 - button 5) in the respective game
is shown in the game supplement.

How to refill the hopper (available only in the idle mode):

1.) Activate the attendant keyswitch (the machine switches to the audIt menu)

2.) Press the active buttons and in case of machines with touchscreen touch
the respective fields to go to the ATTENDANT menu.

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G A M E A N D S O F T WA R E

3.) Select the function HOPPER REFILL.

4.) Open the machine door and refill the respective number of coins into the
hopper.
6.) Press the active buttons or in case of machines with touchscreen touch
the respective fields to enter the sum of the refilled amounts in steps of
10, 100 and 1000.
5.) The refilled amount is registered automatically. This amount must exactly
relate to the coins refilled, otherwise the accounting will be incorrect.
7.) Close the machine door.
8.) Release the attendant key.
45M622N2UK-03

9.) The machine switches back to the game play mode.

© 2004 Novomatic AG page 61


G A M E A N D S O F T WA R E

IV.5 - Hopper dump

CAUTION

In countries where the hopper dump function is prohibited by law this function must not be
enabled and/or has been disabled by the producer.

The assignment of the active buttons (button 1 - button 5) in the respective game is shown
in the game supplement.

How to dump the hopper (available only in the idle mode):

1.) Activate the attendant keyswitch (the machine switches to the audit menu).

45M622N2UK-03
2.) Press the active buttons and in case of machines with touchscreen touch
the respective fields to go to the ATTENDANT menu.

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G A M E A N D S O F T WA R E

3.) Select the function HOPPER DUMP.

4) Open the machine door.


5.) Press the active buttons or in case of machines with touchscreen touch
the respective fields to enter the sum of the amount to dump in steps of 10, 100 and 1000.
6.) The dumped amount is registered automatically.
7.) Close the machine door.
8.) Release the attendant key.
9.) The machine switches back to the game play mode.
45M622N2UK-03

© 2004 Novomatic AG page 63


G A M E A N D S O F T WA R E

IV.6 - Top light


The top light indicates the different operational status, jackpot, error, service etc.).
Not at Bally France.

Novomatic Standard

blue

white Blue is lighting:

The SERVICE button has been pressed.

White is flashing fast:


blue
The machine is in the idle mode and the machine door
white or the door in door system is open.

The light is flashing until the first game has been finished.

45M622N2UK-03
Blue is flashing slowly:
blue

Error - the machine is not ready for play.


white

The error message is shown on the screen


(see chapter IV.1 - Error handling).

Blue is flashing slowly and white is flashing fast:


blue

Error - the machine is not ready for play.


white

The error message is indicated in case of error and the machine


door or the door in door system is open.

blue Blue and white are flashing slowly:

white Handpay is required.


After the handpay has been finished the lamps stop flashing.

page 64 © 2004 Novomatic AG


G A M E A N D S O F T WA R E

Bally France

green

red Green is flashing fast:

yellow
A limit has been reached.
After the handpay has been finished the lamps stop flashing.

green Red is lighting:

red
Error - the machine is not ready for play.
yellow

The error message is shown on the screen


(see chapter IV.1 - Error handling).

green

red
45M622N2UK-03

yellow Red is flashing slowly:

The machine door or the door in door system is open.

green

red

yellow Yellow is flashing fast:

The SERVICE button has been pressed.

green

red

yellow Yellow is flashing slowly:

The blackbox was removed or is damaged.

© 2004 Novomatic AG page 65


G A M E A N D S O F T WA R E

IV.7 - Audit-Menu

INFORMATION

The respective active buttons (illuminated) are located on the keyboard below the control panel
shown on the screen. See game supplement.

ATTENDANT > REMOTE IN PAGE 1/1

Remote in : Press the respective button to add the desired amount.


Current credit: Shows the current credit.

45M622N2UK-03
The respective value and registered credit of each payment transaction are indicated.

ATTENDANT > HANDPAY CREDIT PAGE 1/1

Current handpay: Handpay the desired credit amount using the respective button.
Cashable credit: Indicates the total amount of all cashable credit.
From coin: Proportion of the Cashable Credit entered in coins.
From bill: Proportion of the Cashable Credit entered in bills.

page 66 © 2004 Novomatic AG


G A M E A N D S O F T WA R E

From ticket: Proportion of the Cashable Credit entered in tickets.


Cashable: Proportion of the Cashable Credit entered using
the REMOTE function or via online system.
Bank: Credit cashable from the BANK display.
Non-cashable credits: Indicates the total amount of all non-cashable credits.
From token: Indicates the proportion of non-cashable credit
that was entered in tokens. Must be used for play.
Ticket promotional: Proportion of the Credit entered ticket.
Must be used for play.
Promotional: Proportion of the Credit entered via on-line system.
Must be used for play.
Non-cashable: Proportion of the Credit entered via on-line system.
This credit can be transferred to a cashless card.

ATTENTION

For each cash transaction, the monetary value and the corresponding credit amount registered is indica-
ted. What kind of credit is deemed »Cashable« or »Non-cashable« may vary depending on the jurisdicti-
on.

ATTENDANT > HOPPER REFILL PAGE 1/1


45M622N2UK-03

Total Hopper level: Total value of all coins available in the hopper.
Periodic hopper level: Total value of all coins available in the hopper
for a certain period.
Hopper refill level: Indicates the hopper defined fill level.
Missing amount: Coins still missing for the hopper refill level set.
Hopper refill: Enter the amount filled in the hopper using
the respective buttons.

ATTENTION

The respective value and the respective registered credit of each payment transaction are indicated.
Only available if the door is open!

© 2004 Novomatic AG page 67


G A M E A N D S O F T WA R E

ATTENDANT > HOPPER DUMP PAGE 1/1

Total Hopper level: Total value of all coins available in the hopper.
Periodic Hopper level: Total value of all coins available in the hopper
for a certain period.
Hopper dump: Press the respective button to enter the
amount to dump the hopper.

INFORMATION

The respective value and the respective registered credit of each payment transaction are indicated.

45M622N2UK-03
ATTENTION

Only available if the door is open!

ACCOUNTING > MASTER ACCOUNTING PAGE 1/X

Total in: Total value of all coins, tokens, tickets and bills
inserted and credits added via the remote function.
Coins in: Total value of all coins inserted via the coin acceptor.
Token in: Total value of all tokens accepted.
Bill in: Total value of all bills accepted.
Remote in: Total value of all credits added via the remote function.

page 68 © 2004 Novomatic AG


G A M E A N D S O F T WA R E

Card in: Total value of all credits inserted via card.


Ticket in: Total value of all credits inserted via ticket.
Total out: Total value of all credits paid out (hopper, handpay, card and vouchers).
Coins out: Total value of all coins paid out via the hopper.
Hand pay: Total value of all amounts paid out via the handpay function.
Card out: Total value of credits added to the card.
Ticket out: Total value of credits paid out via ticket.
Total in-out: Difference between TOTAL IN and TOTAL OUT.

INFORMATION

The respective value and the respective registered credit of the payment transaction are indicated.

ACCOUNTING > MASTER ACCOUNTING PAGE 2/X


45M622N2UK-03

Total money to drop: Total value of all coins and bills that can be removed.
Coins to drop: Total value of all coins that can be removed from the drop box.
Tokens to drop: Total value of all tokens that can be removed from the token box.
Bills to drop: Total value of all bills that can be removed from the stacker.
Total hopper level: Total value of all coins available in the hopper.
Coins to hopper: Total value of all coins diverted into the hopper via the coin acceptor.
Coins out: Total value of all coins paid out via the hopper.
Hopper refill: Total value of all coins refilled directly into the hopper.
Hopper dump: Total value of all coins paid out via the hopper
with the feature hopper dump.
Total bet: Total value of all bets.
Total won: Total value of all wins.
Machine yield: Payout percentage.
Total games: Total number of all games played.

The respective value and the respective registered credit of each payment transaction are indicated.

© 2004 Novomatic AG page 69


G A M E A N D S O F T WA R E

ACCOUNTING > MASTER ACCOUNTING PAGE 3/X

TIicket out: Tickets paid out.


Ticket in: Tickets accepted.
Count: Total number of tickets accepted.
Credit: Total number of credits accepted.
Total: Total value of all credits inserted via ticket.

ACCOUNTING > MASTER ACCOUNTING PAGE 4/X

45M622N2UK-03

Bill acceptor 1

Channel: Indicates the available bill channels.


Value: Value of one bill of the respective bill channel.
Count: Total number of bills accepted on the respective bill channel.
Credit: Total number of credits inserted via the respective bill channel.
Total: Total value of all credits inserted via the respective bill channel.

page 70 © 2004 Novomatic AG


G A M E A N D S O F T WA R E

ACCOUNTING > MASTER ACCOUNTING PAGE 5/X

Coin acceptor 1

Channel: Indicates the available coin channels.


Value: Value of one coin of the respective coin channel.
Count: Total number of coins accepted via the respective coin channel.
Credit: Total number of credits inserted via the respective coin channel.
Total: Total value of credits inserted via the respective coin channel.
45M622N2UK-03

ACCOUNTING > MASTER ACCOUNTING PAGE 6/X

Hopper 1

Channel: Indicates the available hopper channels.


Value: Value of one coin of the respective hopper channel.
Count: Total number of coins accepted via the respective hopper channel.
Credit: Total number of credits inserted via the respective hopper channel.
Total: Total value of credits inserted via the respective hopper channel.
Coins to hopper: Total amount of coins transported into hopper.
Hopper refill: Total amount of coins refilled into the hopper.
Hopper dump: Total amount of coins removed from the hopper.
Hopper level: Total value of all coins available in the hopper.
Value: Value of one coin of the respective hopper channel.

© 2004 Novomatic AG page 71


G A M E A N D S O F T WA R E

ACCOUNTING > PERIODIC ACCOUNTING PAGE 1/X

Periodic in: Total value of all coins, tickets, tokens and bills inserted
and credits added via the remote function for a certain period.
Coins in: Total value of all coins inserted via the coin acceptor for a certain period.
Token in: Total value of all tokens accepted for a certain period.
Bill in: Total value of all bills accepted for a certain period.
Remote in: Total value of all credits added via the remote function for a certain period.
Card in: Total value of all credits added via card for a certain period.
Ticket in: Total value of all credits inserted via ticket for a certain period.
Periodic out: Total value of all credits paid out for a certain period.

45M622N2UK-03
Coins out: Total value of all coins paid out via the hopper for a certain period.
Hand pay: Total value of all amounts paid out via the handpay
function for a certain period.
Card out: Total value of all credits added to ticket for a certain period.
Ticket out: Total value of all credits paid out via ticket for a certain period.
Periodic in-ouut: Difference between TOTAL IN and TOTAL OUT for a certain period.

The respective value and the respective registered credit of each payment transaction are indicated.

page 72 © 2004 Novomatic AG


G A M E A N D S O F T WA R E

ACCOUNTING > PERIODIC ACCOUNTING PAGE 2/X

Periodic Total value of all coins and bills that can be


money to drop: removed in a certain period.
Coins to drop: Total value of all coins that can be removed from the drop box.
Tokens to drop: value of all tokens that can be removed from the token box.
Bills to drop: Total value of bills that can be removed from the stacker in
a certain period.
Periodic Total value of all coins available in the hopper
Hopper level: for a certain period.
Coins to hopper: Total value of all coins diverted into the hopper via the coin acceptor for
45M622N2UK-03

a certain period.
Coins out: Total value of all coins paid out via the hopper for a certain period.
Hopper refill: Total value of all coins refilled directly into thehopper for a certain period.
Hopper dump: Total value of all coins paid out via the hopper with the feature hopper
dump for a certain period.
Periodic bet: Total value of all bets placed for a certain period.
Periodic won: Total value of wins realized for a certain period.
Machine yield: Payout percentage for a certain period.
Periodic games: Total number of games played for a certain period.

The respective value and the respective registered credit of each payment transaction are indicated.

© 2004 Novomatic AG page 73


G A M E A N D S O F T WA R E

ACCOUNTING > PERIODIC ACCOUNTING PAGE 3/X

Ticket out: Tickets paid out.


Ticket in: Tickets accepted.
Count: Total number of tickets accepted.
Credit: Total number of credits accepted.
Total: Total value of all credits inserted via ticket.

45M622N2UK-03
ACCOUNTING > PERIODIC ACCOUNTING PAGE 4/X

Bill acceptor 1

Channel: Indicates the available bill channels.


Value: Value of one bill of the respective bill channel.
Count: Total number of coins accepted via the respective bill channel for a certain period.
Credit: Total number of credits inserted via the respective bill channel for a certain period.
Total: Total value of credits inserted via the respective bill channel for a certain period.

page 74 © 2004 Novomatic AG


G A M E A N D S O F T WA R E

ACCOUNTING > PERIODIC ACCOUNTING PAGE 5/X

Coin acceptor 1

Channel: Indicates the available coin channels.


Value: Value of one coin of the respective coin channel.
Count: Total number of coins accepted via the respective coin channel for a certain period.
Credit: Total number of credits inserted via the respective coin channel for
a certain period.
Total: Total value of credits inserted via the respective coin channel for a certain period.
45M622N2UK-03

ACCOUNTING > PERIODIC ACCOUNTING PAGE 6/X

Hopper 1

Channel: Indicates the available hopper channels.


Value: Value of one coin of the respective hopper channel.
Count: Periodic number of coins accepted via the respective hopper channel.
Credit: Periodic number of credits inserted via the respective hopper channel.
Total: Periodic value of credits inserted via the respective hopper channel.
Coins to Hopper: Total amount of coins transported into hopper.
Hopper refill: Total amount of coins refilled into the hopper.
Hopper dump: Total amount of coins removed from the hopper.

© 2004 Novomatic AG page 75


G A M E A N D S O F T WA R E

ACCOUNTING > HARD METER COPY PAGE 1/1

Bet: Total value of all bets in credits.


Win: Total value of all wins in credits.
Remote: Total value of all credits added via the remote function.
Handpay: Total value of all credits paid out via handpay.
Bills: Total value of all bills inserted in credits.
Drop: Total value of all coins diverted into the drop box in credits.
Games: Total number of all games played.
Token: Total value of all tokens inserted in credits.

45M622N2UK-03
This page is an exact copy of the mechanical meters.
The pin assignment of the meters is country-specific.

CAUTION

After a RAM - clear the parameters are »0« again!

ACCOUNTING > JACKPOT PAGE 1/X

External progressive
jackpot at level 0: Indicates the current jackpot amount.
Current jackpo value: Indicates the current jackpot amount.
Recommended startup value: Benchmark for the jackpot amount.

page 76 © 2004 Novomatic AG


G A M E A N D S O F T WA R E

Credits played since last hit: Value of credits played since last jackpot.
Last jackpot hit value: Amount of last jackpot hit.
Last jackpot hit time: Time of last jackpot hit.
Total jackpot hits: Total number of jackpots hit until now.
Total jackpot wins: Total amount of all jackpots hit.

ACCOUNTING > SECURITY PAGE 1/2


45M622N2UK-03

Main door: Monitored status.


Last open: Time of last opening of the machine door.
Last close: Time of last closing of the machine door.
Open count: Number of openings of the machine door.
Games since last close: Number of games played since last
closing of the machine door.
Coin drop door: Monitored status.
Last open: Time of last opening of the drop box door.
Last close: Time of last closing of the drop box door.
Open count: Number of openings of the drop box door.
Games since last close: Number of games played since last
closing of the drop box door.
Bill door: Monitored status.
Last open: Time of last opening of the bill door.
Last close: Time of last closing of the bill door.
Open count: Number of openings of the bill door.
Games since last close: Number of games played since last
closing of the bill door.

© 2004 Novomatic AG page 77


G A M E A N D S O F T WA R E

ACCOUNTING > SECURITY PAGE 2/2

Logic area: Monitored status.


Power on after open: Time of last openings of the logic box.
Open count: Number of openings of the logic box.
Games since last close: Number of games played since last
closing of the logic box.
Meter connect: Monitored status.
Last open: Time of last opening of the meter connection area.
Last close: Time of last closing of the meter connection area.
Open count: Number of openings of the meter connection area.

45M622N2UK-03
Games since last close: Number of games played since last
closing of the meter connection area.
Power fail: Monitored status.
Last power fail: Time of last powering down.
Last power on: Time of last powering up.
Power fail count: Number of powering downs.
Games since last power fail:Number of games since last powering down.

page 78 © 2004 Novomatic AG


G A M E A N D S O F T WA R E

ACCOUNTING > PERIODIC METER CLEAR PAGE 1/1

PRESS CLEAR BUTTON TO CLEAR THE PERIODIC MEMORY:

Press the respective button or touch the respective field to clear the periodic RAM.

ACCOUNTING > BLACKBOX PAGE 1/1


45M622N2UK-03

BLACKBOX (optional):

On this accounting page the machine data saved in the BLACKBOX are shown
(not in every country).

© 2004 Novomatic AG page 79


G A M E A N D S O F T WA R E

DIAGNOSTICS > PROGRAM VERSIONS PAGE 1/1

Machine Number: Indicates the configured machine number.


Machine: Indicates name, version and date of the complete
machine software.
EEPROM configuration: Indicates the EEPROM configuration.
Kernel: Indicates version and date of the kernel.
Mainboard version: Indicates the version of the main board.
Mainboard serial number: Indicates the serial number of the main board.
Backplane version: Indicates the version of the backplane.
Game selector: Indicates the version of the game selector.

45M622N2UK-03
Game: Indicates name, version and date of the game/s.

DIAGNOSTICS > DEVICE LISTING PAGE 1/1

Indicates the machine components which are recognized by the software.


The number and the form of the entries depend on the current equipment of the machine (lightwheel, ...).
Example:
Bill input: Indicates the type of bill acceptor used.
Coin input: Indicates the type of coin acceptor used.
Token input: Indicates the type of token acceptor used.
Hopper: Indicates the type of hopper used.
Coin diverter: Indicates the type of coin diverter used.
Meter: ndicates the type of meter used.
Touchscreen: Indicates the type of touch screen used.
page 80 © 2004 Novomatic AG
G A M E A N D S O F T WA R E

DIAGNOSTICS > MACHINE SELFTEST PAGE 1/1

Press test button to start the selftest.


Press the respective button or touch the respective field to start the selftest.

Static RAM test: Test of the static RAM.


Dynamic RAM test: Test of the dynamic RAM.
Program ROM test: Test of the program ROM.
Serial number test: Tests the correct function of the serial number chip.
Real-time clock test: Test of the real-time clock.
Configuration EEPROM test: Test of the configuration EEPROM.
45M622N2UK-03

DIAGNOSTICS > BUTTON AND LAMP TEST PAGE 1/1

Lamp test: All lamps are flashing steadily as long as this page is enabled.
Button test: The current status of the button (ON/OFF) is indicated.

RETURN: PRESS SIMULTANEOUSLY »BACK 1« AND »BACK 2«


Press the respective buttons to go back to the selection menu.

© 2004 Novomatic AG page 81


G A M E A N D S O F T WA R E

DIAGNOSTICS > VIDEO TEST PAGE 1/1

Select the function VIDEO TEST to show the test chart on the screen.
In case of eventual distortions or a defective color reproduction the monitor can be readjusted
according to this test chart.

DIAGNOSTICS > AUDIO TEST PAGE 1/1

45M622N2UK-03
Press the respective button or touch the respective field to start the audio test.

page 82 © 2004 Novomatic AG


G A M E A N D S O F T WA R E

DIAGNOSTICS > TOUCHSCREEN TEST TEST 1/1

Select the function TOUCH SCREEN TEST to test the calibration and functionality
of the touchscreen. Touch the screen at different places.
At every touch a white point ist enlightened on the screen.

DIAGNOSTICS > HOPPER TEST PAGE 1/1


45M622N2UK-03

Select the function HOPPER TEST to test the functionality of the hopper.
Follow the instructions shown on the screen.
Coins inserted are not registered.

© 2004 Novomatic AG page 83


G A M E A N D S O F T WA R E

DIAGNOSTICS > BILL ACCEPTOR TEST PAGE 1/1

The BILL ACCEPTOR TEST function can be used to check the functionality of the bill acceptor.

ATTENTION

If a bill is not detected, the reason may be that the insertion direction is not activated in
MACHINE -> BILL SETTINGS or the software is not programmed to accept the bill.

DIAGNOSTICS > COIN DIVERTER TEST PAGE 1/1

45M622N2UK-03

Select the function COIN DIVERTER TEST to test the functionality of the coin diverter.
Press the respective button or touch the respective field to switch the coin diverter ON or OFF.

page 84 © 2004 Novomatic AG


G A M E A N D S O F T WA R E

DIAGNOSTICS > PRINTER TEST PAGE 1/1

Select the function PRINTER TEST to test the functionality of the ticket printer.
Press the respective button or touch the respective field for a test page.

DIAGNOSTICS> TICKET TEST PAGE 1/1


45M622N2UK-03

Select the function TICKET TEST to test the functionality of the ticket printer.
Press the respective button or touch the respective field to print 0 credit ticket.
DIAGNOSTICS > REELSTRIP TEST PAGE 1/1

Select the function REELSTRIP TEST to test the calibration of the reel symbols.

© 2004 Novomatic AG page 85


G A M E A N D S O F T WA R E

DIAGNOSTICS > REELS HARDWARE TEST PAGE 1/1

Select the function REEL HARDWARE TEST to test the calibration of the reel hardware.

DIAGNOSTICS > PAYTABLE TEST PAGE 1/1

45M622N2UK-03
The paytable test can be used to check the correct payout of the machine.
Various winning situations can be simulated without prizes being paid out.
To start the Paytable test the machine door must be opened.
Then activate the test and leave the accounting.
Now a game situation can be set pressing the SERVICE button and the LINE buttons at the same time.
The amount of bet may be selected and the simulation can be started when the START button is pressed.
When the machine door is closed again, the machine will return to the original game situation.

IMPORTANT

When selecting the One-shot Progressive Jackpot Test, a real jackpot is triggered at the external jackpot
controller when the next game is started, provided that the respective winning combination was selected.
The jackpot must then be set again. After a game, this setting will be deactivated automatically.

page 86 © 2004 Novomatic AG


G A M E A N D S O F T WA R E

DIAGNOSTICS > NETWORK TEST PAGE 1/1

Select the function NETWORKTEST to test the correct function of the selected network.

EVENTS > MACHINE EVENTS PAGE 1/X


45M622N2UK-03

All errors including date and time when they have occurred are listed.
The error codes and error messages correspond to those of chapter IV.1.2.
In case of an overflow the respective oldest entries are overwritten.

EVENTS > BILL ACCEPTOR EVENTS PAGE 1/1

All accepted bills including date and time of their insertion are listed.
In case of an overflow the respective oldest entries are overwritten.

© 2004 Novomatic AG page 87


G A M E A N D S O F T WA R E

EVENTS > HANDPAY EVENTS PAGE 1/1

All accepted card credits including date and time are listed.
In case of an overflow the respective oldest entries are overwritten.

EVENTS > CASHLESS EVENTS PAGE 1/1

45M622N2UK-03
Lists all external jackpots including date and time when they were hit.
If there is an overflow, the oldest entries will be overwritten.

EVENTS > JACKPOT EVENTS PAGE 1/1

Lists all printer events including date and time when they were hit.
If there is an overflow, the oldest entries will be overwritten.

page 88 © 2004 Novomatic AG


G A M E A N D S O F T WA R E

EVENTS > TICKETS EVENTS PAGE 1/1

Lists all ticket events including validation number, value, ticket number date and time
when they were hit.
If there is an overflow, the oldest entries will be overwritten.

EVENTS > REDEMTION EVENTS PAGE 1/1


45M622N2UK-03

Lists all ticket events including validation number, value, ticket number date and time
when they were hit.
If there is an overflow, the oldest entries will be overwritten.

EVENTS > DOOR LOG EVENTS PAGE 1/1

Lists all doorlog events including date and time when they were hit.
If there is an overflow, the oldest entries will be overwritten.

© 2004 Novomatic AG page 89


G A M E A N D S O F T WA R E

GAME HISTORY > »Selected game« PAGE 1/1

GAME HISTORY: Game history of the selected game.


GAME: Current number of the game at a certain time.
PHASE: Phase during the indicated game (1. deal is phase 1,
2. deal is phase 2 etc.) depending on the indicated game.
DATE: Indicates the date of the game.
TIME: Indicates the time of the game.
CREDITS BEFORE: Amount of credit before the game was started.
BET: Bets realized in credits.
WIN: Wins in credits.

45M622N2UK-03
GAMBLES: Number of times gambled.
GAMBLE IN: Amount of win which has been gambled.
GAMBLE OUT: Amount of win which has been paid out after gamble.
TOKENS IN: Total value of tokens inserted since last game.
COINS IN: Total value of coins inserted since last game.
BILLS IN: Total value of bills inserted since last game.
REMOTE IN: Total value of all credits added via the remote function
since last game.
DEBIT IN: Total value of credits inserted via card since last game.
PAID OUT: Total value of credits paid out via the hopper and the
handpay function since last game.
EVENTS: Lists the machine events which have occurred
during the last two games.

page 90 © 2004 Novomatic AG


G A M E A N D S O F T WA R E

GAME STATISTICS > »Selected game« PAGE 1/X

The game statistics depends on the selected game. If different bets (BET) are permitted in the
game the first page always shows the total statistics (BET - independent) and each BET
available is represented separately.
e.g.: Page 2 = BET 1, Page 3 = BET 2, etc.

GAME STATISTICS > »Selected game« PAGE 1/X


45M622N2UK-03

On this Accounting Page functions specific to game can be featured.

MACHINE SETUP > LIMIT SETUP PAGE 1/1

© 2004 Novomatic AG page 91


G A M E A N D S O F T WA R E

INFORMATION

In comparison to the CREDIT LIMIT the CREDIT IN LIMIT must always be lower by AT LEAST
the value represented by the highest configured bill (coin, token).
This ensures that by insertion of a bill (coin, token) only the CREDIT IN LIMIT may be reached and
never the CREDIT LIMIT.

Credit in limit: If the limit has been reached, no more credits can
be added (coin acceptor and bill acceptor are blocked),
also the remote function is disabled.
0 = no Credit in limit.
Credit limit: Maximum credit value that may be reached in the game.
0 = no Credit limit.
Jackpot limit: Maximum amount of win paid out by the machine
(added to credit or paid out via the hopper).
0 = no jackpot limit.
All wins in excess are paid out via the handpay function.
Celebration limit: Available only in cashless card systems.
If this limit is reached (under jackpot limit) a handpay to
the cashless card have to be performed.
Double up limit: Maximum credit value that may be reached in the Double Up game.
0 = no Double Up limit.

45M622N2UK-03
Hopper payout limit: Maximum number of coins that can be paid out via the hopper,
if the CASH button is pressed or in case of wins.
All amounts in excess have to be paid out via the handpay function.
0 = no hopper limit
Ticket payout limit: Maximum amount that can be paid out via the ticket printer.
All amounts in excess have to be paid out via the handpay function.
0 = no ticket limit
Coins in limit: Indicates the number of coins that can be inserted
without a game played.
0 = no coin in limit
Minimum handpay: Minimum amount of win paid out via handpay.
Even handpay: Indicates the rounding factor for handpay.
0 = no rounding factor

Press the correspondent buttons to perform the desired settings.


In each case a MIN and a MAX value are indicated in the range of which the current value can be set.
Due to regulation some value ranges may be limited or the possibility of setting may be prohibited
in general.

page 92 © 2004 Novomatic AG


G A M E A N D S O F T WA R E

MACHINE > PARAMETER SETUP PAGE 1/2

Depending on the game configuration and the game some of the following functions listed below
may not be available!

Start mode: Determines the start mode.


0.. re-bet at start: If credits are available and the start button is pressed,
a game is started with the last bet.
1.. bet and start: A bet must be selected and the start button
must be pressed to start the game.
2.. automatic start: If credits are available, the start button has to be pressed to play
a game or if the auto start button is pressed, a game will be
45M622N2UK-03

automatically started with the last bet.


Remote input: Enables/disables the remote function.
0.. disabled: Remote function disabled.
1.. enabled: Remote function enabled.
Handpay credit: Enables/disables the handpay function.
0.. disabled: Handpay function disabled.
1.. enabled: Handpay function enabled.
Bill input: Determines the bill accounting.
0.. To Hopper: Bills are changed.
Highest bill must be lower than the hopper limit.
1.. To Credit: The value of bills inserted is registered in Credit.
2.. To Credit/
Compulsory Game: Bills inserted are registered in Credit and a compulsory game
must be played before the system accepts a new bill.
3.. To Credit/Play 50%: Bills inserted are registered in Credit.
A minimum 50% of the value of each bill inserted must be played
before the system accepts a new bill.
Coin input: Determines the coin accounting.
0.. to bet: Coins are registered on the CREDITS PLAYED meter till the
maximum bet is reached. A game is not started automatically unless
MAX BET is pressed.

© 2004 Novomatic AG page 93


G A M E A N D S O F T WA R E

1.. to bet/start: Coins are registered on the CREDITS


PLAYED meter till the maximum bet is reached.
The game starts automatically.
2.. to bet/to credit: Coins are registered on the CREDITS PLAYED
meter till the maximum bet is reached -
any subsequent coins are registered on the CREDIT meter.
A game is not started automatically unless the MAX BET button
is pressed.
3.. to credit: All coins are registered on the CREDIT meter.
A game is not started automatically unless the MAX BET button
is pressed and enough credits are available.
4.. to credit / escape: Coins are registered on the CREDIT meter.
By pressing the BET ONE button the amount of the bet can be
selected. By pressing the BET ONE button after MAX BET has been
reached the bet returns to the minimum bet again.
A game is not started automatically even if the MAX BET
button is pressed.
Win output: Determines the accounting of the wins.
0.. to the hopper: All wins are paid out via the hopper.
1.. to credit: All wins are registered on the CREDIT meter.
Pay at jackpot limit: Determines the way jackpots are handled.
0.. Win: Only the win is paid.
1.. Win + Credit: The win and the credit are paid.

45M622N2UK-03
Pay at credit limit: Determines the way the credit limit is handled.
0.. Win: Only the win is paid.
1.. Win + Credit: The win and the credit are paid.
Partial payout mode: Determines whether a partial payout can be made.
0.. No partial payout mode: Partial payouts cannot be made.
The entire amount must be handpaid.
1.. Partial payout mode: System allows partial payout.
The hopper pays coins until the hopper limit is reached,
the remaining amount must be handpaid.
Hopper remaining amount: Determines the way that amounts that cannot
be paid by the hopper are handled.
0.. to Credit: Remaining amounts remain on Credit.
1.. to Handpay: Remaining amounts must be handpaid.
Language: Setting of the language.
0 ... English
1 ... German
2 ... Spanish
3 ... French
4 ... Portuguese
5 ... Norwegian
6 ... Hungarian

Press the respective buttons or touch the respective fields to perform the desired settings.

page 94 © 2004 Novomatic AG


G A M E A N D S O F T WA R E

MACHINE SETUP > PARAMETER SETUP PAGE 2/2

Hopper dump: Enables/disables the hopper dump function.


0.. disabled: Hopper dump function disabled.
1.. enabled: Hopper dump function enabled.
Hopper strategy: Determines the way payout is handled when
there are two hoppers.
0.. High value: High-value coins are preferred in the payout,
the remaining amount is paid in lower-value coins.
1. Balanced: Wins are paid with a balanced number of both
high and low-value coins.
45M622N2UK-03

Win counterspeed: Determines the win counting speed.


0.. Slow: Win counting is slow.
1.. Fast: Win counting is fast.
Bill acceptor security: Activates / deactivates disabling of the bill acceptor after
10 attempts to insert a bill failed.
0.. Never: The bill acceptor is never disabled.
1.. On: The bill acceptor is disabled after 10 attempts failed.
Bonusing: Activates / deactivates a network bonus system.
0.. disabled: The bonus is not accepted.
1.. enabled: The bonus is accepted.
Ticket redemption: Activates / deactivates tickets redemption via
the bill acceptor.
0.. disabled: Tickets will not be accepted.
1.. enabled: Tickets will be accepted.

© 2004 Novomatic AG page 95


G A M E A N D S O F T WA R E

According to the configuration the following items of the menu can be selected:

MACHINE > BILL/COIN ACCEPTOR SETUP PAGE1/X

Bill acceptor X: Indicates the machine to which the settings correspond.


Channel: Bill channels available.
Value: Monetary value of the bills accepted via the respective channel.
Enable: Enables/disables the bill channel.
Direction: Bills are accepted only if they are inserted in a certain direction.

45M622N2UK-03
MACHINE > BILL/COIN ACCEPTOR SETUP PAGE 2/X

The bill acceptor and the coin acceptor


are disabled when they are close to the
Credit In limit.
Coin acceptor X: Indicates the machine to which the settings correspond.
Channel: Coin channels available.
Value: Monetary value of the coins accepted via the respective channel.
Enable: Enables/disables the coin channel.

page 96 © 2004 Novomatic AG


G A M E A N D S O F T WA R E

MACHINE > HOPPER SETUP PAGE 1/X

Hopper X: Indicates the machine to which the settings correspond.


Hopper full level: Indicates the number of coins in the hopper at
which the software will report hopper full.
Hopper low level: Indicates the number of coins in the hopper at which the software
reports hopper empty.
Hopper refill level: Indicates the number of coins that have to be refilled at Hopper Refill.
Enable: Enables/disables the hopper channel.
45M622N2UK-03

MACHINE > PRINTER SETUP PAGE 1/X

Printer X: Indicates the printer to which the settings correspond.


Bar Code Type: Indicates the type of barcode used for tickets.
Help arrows: Indicates the direction of the help arrows.
Enable: Enables/disables the printer.

© 2004 Novomatic AG page 97


G A M E A N D S O F T WA R E

MACHINE SETUP > JACKPOT SETUP PAGE 1/X

Progressive Jackpot level: Indicates the active jackpot type.


Displayed Jackpot: Indicates the amount as shown on the jackpot display.
Base Value: Indicates the amount at which the jackpot starts.
CurrentValue: Indicates the current amount of the jackpot.
Increment limit: When this limit is reached the jackpot is hit.
Increment 1: Indicates the steps by which the jackpot is increased.
Increment 2: Indicates the steps by which the jackpot is
increased when it is close to the increment limit.
Hidden Jackpot level: Indicates the active jackpot type.

45M622N2UK-03
Displayed Jackpot: Indicates the amount as shown on the jackpot display.
Base Value: Indicates the amount at which the jackpot starts.
Current Value: Indicates the current amount of the jackpot.
Increment level: When this limit is reached the jackpot is hit.
Increment 1: Indicates the steps by which the jackpot is increased.
Increment 2: Indicates the steps by which the jackpot is
increased when it is close to the increment limit.

page 98 © 2004 Novomatic AG


G A M E A N D S O F T WA R E

MACHINE SETUP> INITIAL SETUP PAGE 1/X

Denomination: Indicates the defined accounting value.


Currency: Indicates the defined currency.
Main Coin: Indicates the denomination of the main
coin (coin acceptor 1 - first channel).
Tokenisation: Indicates the number of credits per coin
(= tokenisation).
Network protocol: Indicates the network protocol.
Network address: Indicates the network address.
Maximum bet: Indicates the maximum bet per game.
45M622N2UK-03

Maximum bet per row: Indicates the maximum bet per payline.
LA win limit: Indicates the defined LA win limit.
(LA = Legislation Authority)
Game win limit: Indicates the maximum win defined.
Alarm sound: Indicates when the alarm sound is activated.
Machine number: Indicates the configured machine number.

MACHINE SETUP> INITIAL SETUP PAGE 2/X

Jackpot protocol: Indicates type of the selected jackpot protocol.


Jackpot address: Indicates the jackpot address.
Progressive game: Indicates name of progressive game.
Show win: Indicates the value of shown win.
Jackpot level X: Indicates the configuration of the jackpot levels.
© 2004 Novomatic AG page 99
G A M E A N D S O F T WA R E

MACHINE SETUP> INITIAL SETUP PAGE 3/X

Denomination: Indicates the accounting value fixed on page 1


by entry of the main coin and tokenisation.
Coin acceptor: Indicates number and type of the selected coin acceptor.
Channel: Coin channels available.
Coin: Definition of the coins accepted via the respective channel.
Tokenisation: Indicates the number of credits per coin.
MACHINE SETUP> INITIAL SETUP PAGE 4/X

Denomination: Indicates the accounting value fixed on page 1 by 45M622N2UK-03

entry of the main coin and tokenisation.


Bill acceptor: Indicates number and type of the selected bill acceptor.
Channel: bill channels available .
Bill: Definition of the bills accepted via the respective channel.
Tokenisation: Indicates the number of credits per bill.

page 100 © 2004 Novomatic AG


G A M E A N D S O F T WA R E

MACHINE SETUP > INITIAL SETUP PAGE 5/X

Denomination: Indicates the accounting value fixed on page 1 by


entry of the main coin and tokenisation.
Hopper: Indicates number and type of the selected hopper.
Channel: Coin channels available.
Coin: Definition of the coins accepted via the respective channel.
Tokenisation: Indicates the number of credits per coin.
CALIBRATION > CLOCK SETUP PAGE 1/1
45M622N2UK-03

2002-MAY-14 16:37.59: Current date and time. Press the respective


buttons or touch the respective fields to perform the settings.

© 2004 Novomatic AG page 101


G A M E A N D S O F T WA R E

CALIBRATION > TOUCHSCREEN CALIBRATION PAGE 1/1

45M622N2UK-03
Follow the instructions shown on the screen to calibrate the touchscreen.

CALIBRATION > REELS CALIBRATION PAGE 1/1

To calibrate the reels follow the instructions on the screen.


If the reel symbols are not exactly on the payline, the reels must be calibrated mechanically.
See chapter V.15.1 Reel Calibration.

page 102 © 2004 Novomatic AG


G A M E A N D S O F T WA R E

IV.8 - RAM - clear


1.) Open the machine door.
2.) Power down the machine.
3.) Open the logic door.
4.) Turn the DIP switch 1 to ON (see fig. IV.4).
5.) Close the logic door.
6.) Power up the machine.
7.) After the query has been made press any button to perform a complete RAM - clear.
Until this moment the RAM - clear may be avoided
if the machine is powered down before a button is pressed.
8.) Power down the machine.
9.) Open the logic door.
10.) Turn the DIP switch1 to OFF.
11.) Close the logic door.
12.) Power up the machine.
13.) Close the machine door.
14.) The machine switches automatically to the accounting menu =
audit menu to system page »Machine > basic settings« where
the basic settings must be fixed.
15.) If a RAM - clear is performed in a cashrunner machine with AGI internal jackpot,
the machine must be restarted once prior to detemining the jackpot settings
(initial value, increment ...).
45M622N2UK-03

Program ROM

EEPROM

Fig. IV.4 Position of DIP-switch 1

© 2004 Novomatic AG page 103


G A M E A N D S O F T WA R E

45M622N2UK-03

page 104 © 2004 Novomatic AG


Part V - Hardware

V.1 - Main power supply

V.2 - Switching power supply

V.3 - Bill acceptor

V.4 - Coin acceptor

V.5 - Hopper
45M622N2UK-03

V.6 - Screen

V.7 - COOLFIRE motherboard

V.8 - COOLFIRE backplane

V.9 - Display elements

V.10 - Top light

V.11 - Illumination

V.12 - Mechanical meters

V.13 - Door optics

V.14 - Loudspeakers

V.15 - Reels

V.16 - Ticket Printer

V.17 - Preventative maintenance

Austrian Gaming Industries GmbH


© 2004 Novomatic AG Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe • Tel.: +43-2252-606 • www.novomatic.com • e-mail: support@novomatic.com
H A R D WA R E

45M622N2UK-03

page 106 © 2004 Novomatic AG


H A R D WA R E

Beschreibung der Komponenten:

J
A Screen
B Touchscreen Controller
C Bill acceptor illumination
D Coin acceptor
K E Mechanical meters
F Illumination (fluorescent tubes)
A
G Door sensor - transmitter
L
H Doorswitch door in door system
B M
I Loudspeakers
N J Top light
O
C P K Printer
Q
D R L Service power socket
S
E T M Main switch with fuses
F
U N Coolfire backplane
G
O Volume control
H
I V P Coolfire motherboard
W Q Bill acceptor (WBA)
R Stacker door lock
S Hopper
T Door sensor - receiver
U Main power supply (behind WBA)
45M622N2UK-03

V Doorswitch drop box


Fig. V.1 Description of components (video) W Drop box door lock

A Bill acceptor illumination


B Coin acceptor
C Illumination (fluorescent tubes)
D Door sensor - transmitter
E Mechanical meters
F Doorswitch door in door system
G Coolfire backplane
U U
H Hopper
I Drop box door lock
T
J Doorswitch drop box
K Switching power supply (behind WBA)
S
T L Main switch with fuses
R R
M Main power supply (behind WBA)
Q Q
A A
P P N Door sensor - receiver
B B
O O
O Stacker door lock
C N C N

D M D M P Bill acceptor (WBA)


L L

K K
Q Coolfire motherboard
E F G H
J
E F G H
J R Logic box door lock
I I
S Reels
T Screen
U Top light
Fig. V.2 Description of components (reels)

© 2004 Novomatic AG page 107


H A R D WA R E

Block diagram:

main power switch and


supply OPTION: ST31 lamps
NRI coin acceptor
COOLFIRE
ST08 OPTION: ST32
ST02 / ST04
distributor Thermo printer
door optics
receiver
X X2 X2
ST05 ST12 X ST03
reel supply backplane supply
X18/X
ST34 X10/X
light box ST17 ST07
Roulette WBA-STATUS X1 top light

ST09 ST16 X ST26 / ST27

backplane
modular power coin acceptor X door switch(BNP)

P 384
ST11 ST20
reel print coin channel X X2 1. Monitor
X2 (VGA)
ST32 ST18 / ST19
supply coin channel X
TFT X ST15
photo sensor maters
ST33 option: ST06 X1 loudspeaker
Connector P422 touchscreen X1
X3 X1 left/ right
hopper Data
Supply
bill acceptor

45M622N2UK-03
Fig. V.3 Block diagram

page 108 © 2004 Novomatic AG


H A R D WA R E

V.1 - Main power supply

V.1.1 - Position in the machine

V.1.2 - Function

V.1.3 - Troubleshooting
45M622N2UK-03

V.1.4 - Pin assignment

V.1.5 - Exchange of the main power supply

V.1.6 - Description of the modular power supply

© 2004 Novomatic AG page 109


H A R D WA R E

V.1.1 - Position in the machine


See illustration V.1 and V.2 on page 107.

V.1.2 - Function
Power supply of the following components:

230V or 110V /AC for: Switching power supply


Fluorescent tubes
Fan

12-15V/DC for: Display illumination

45M622N2UK-03
Fig. V.4 Fuses and LED on the main power supply

V.1.3 - Troubleshooting
The power supply is primarily secured with T3A15 (inert) single-pole fuses.
The primary fuses are located on the front of the switch module (see fig. V.4).

The secondary fuse (T5A) of the 12 volt is located on the front of the main power supply.
This voltage has been assigned a red light diode which will only burn if the protection is intact
and voltage is present (see fig. V.1).

This voltage indication facilitate servicing and is an initial source of information.


However, more details regarding defective line voltages can only be obtained by measurements
with suitable devices.

In addition, all connectors have to be checked (see fig. V.1).

page 110 © 2004 Novomatic AG


H A R D WA R E

V.1.4 - Pin assignment

DC - connector

X8 Pin Function Annotation


01 +12 V DC (R)
02 +12 V DC (R)
03 +12 V DC (R)
04 GND (R)
05 GND (R)
06 GND (R)

AC - connection

X1 Pin Function Annotation X2 Pin Function Annotation


01 AC neutral (Out) 01 AC neutral (Out)
02 AC ground 02 AC ground
03 AC live (Out) 03 AC live (Out)
04 nc 04 nc
45M622N2UK-03

X3 Pin Function Annotation X4 Pin Function Annotation


01 AC neutral (Out) 01 AC neutral (Out)
02 AC ground 02 AC ground
03 AC live (Out) 03 AC live (Out)
04 nc 04 nc

X5 Pin Function Annotation X6 Pin Function Annotation


01 AC neutral (Out) 01 AC neutral (Out)
02 AC ground 02 AC ground
03 AC live (Out) 03 AC live (Out)
04 nc 04 nc

X7 Pin Function Annotation


01 AC live (In)
02 nc
03 nc
04 AC live (Out)
05 AC neutral (In)
06 nc
07 nc
08 AC neutral (Out)

© 2004 Novomatic AG page 111


H A R D WA R E

V.1.5 - Exchange of the main power supply


If any defects cannot be repaired, the defective main power supply has to be exchanged.

V.1.5.1 - SteamLine Series

3
Fig. V.5 Exchange of the main power supply

Dismounting instructions for the main power supply (see fig. V.5):

45M622N2UK-03
There are static-sensitive parts inside the machine which could be damaged by electric discharge.
Ground yourself by touching a ground strap inside the machine to neutralize electric charges before
changing or maintaining inner parts.

1.) Open the door and disconnect the machine from the mains.
2.) The main power supply is situated at eye level. Disconnect all plugs from the main power supply.
3.) Detach the mounting parts of the main power supply on the bottom side (see fig. V.5, point 3).
4.) Exchange the main power supply.
5.) Assemble the main power supply in reverse order.

page 112 © 2004 Novomatic AG


H A R D WA R E

V.1.5.2 - Diplomat StreamLine

2 4
Fig. V.6 Exchange of the main power supply Diplomat Streamline.

Dismounting instructions for the main power supply (see fig. V.6):

There are static-sensitive parts inside the machine which could be damaged by electric discharge.
Ground yourself by touching a ground strap inside the machine to neutralize electric charges before
changing or maintaining inner parts.
45M622N2UK-03

1.) Open the door and disconnect the machine from the mains.
2.) Open the monitor retainer inside the cabinet by lifting and turning forward
of the frame (see fig.V.6 point 2)
The power supply is situated in the upper part of the cabinet.
3.) Disconnect all the plugs from the main power supply.
4.) Unscrew the fixing screw of the main power supply on the bottom side
(see fig.V.6 point 4).
5.) Exchange the main power supply.
6.) Assemble the main power supply in reverse order.

© 2004 Novomatic AG page 113


H A R D WA R E

45M622N2UK-03

page 114 © 2004 Novomatic AG


H A R D WA R E

V.2 - Switching power supply

V.2.1 - Position in the machine

V.2.2 - Function

V.2.3 - Troubleshooting
45M622N2UK-03

V.2.4 - Pin assignment

V.2.5 - Exchange of the switching power supply

© 2004 Novomatic AG page 115


H A R D WA R E

V.2.1 - Position in the machine


See illustration V.1 and V.2 on page 107.

V.2.2 - Function
Type: NFS - 110 / 7602P

Power supply for the following components:

24 V / DC for: Hopper

12 V / DC for: Hopper
COOLFIRE Backplane

5 V / DC for: COOLFIRE Backplane

V.2.3 - Troubleshooting
Check the connectors of the switching power supply.

45M622N2UK-03
V.2.4 - Pin assignment
AC - Connector DC - Connector

J1 Pin Function J2 Pin Function


01 AC-Ground 01 +5 V DC
02 nc 02 +5 V DC
03 AC neutral 03 nc
04 nc 04 GND
05 AC live 05 GND
06 GND
07 GND
08 +12 V DC
09 +12 V DC
10 PFD
11 -12 V DC
12 nc
13 +24 V DC

page 116 © 2004 Novomatic AG


H A R D WA R E

V.2.5 - Exchange of the switching power supply


If any defects cannot be repaired, the defective switching power supply has to be exchanged.

Switching power
supply

Cash tunnel

Fig. V.7 Exchange of the switching power supply Fig. V.8 Switching power supply
45M622N2UK-03

Dismounting instructions for the switching power supply (see fig. V.8):

There are static-sensitive parts inside the machine which could be damaged by electric discharge.
Ground yourself by touching a ground strap inside the machine to neutralize electric charges before
changing or maintaining inner parts.

1.) Open the door and disconnect the machine from the mains.
2.) Remove the hopper cover and take out the hopper in direction of the arrow.
3.) Release the fixing devices and the plugs of the bill acceptor
(do not forget the plug of the micro switch in the stacker cabinet!).
4.) Take out the bill acceptor in direction of the arrow (pay attention to the main cable!).
5.) Dismount the cash funnel.
6.) Disconnect all the connectors from the modular power supply unit
7.) Release the fixing devices of the modular power supply unit.
8.) Exchange the switching power supply.
9.) Assemble the switching power supply in reverse order.

© 2004 Novomatic AG page 117


H A R D WA R E

45M622N2UK-03

page 118 © 2004 Novomatic AG


H A R D WA R E

V.3 - Bill acceptor

V.3.1 - Position in the machine

V.3.2 - Function

V.3.3 - Troubleshooting
45M622N2UK-03

V.3.4 - Exchange of the bill acceptor

V.3.5 - Components of the bill acceptor

V.3.6 - Empty stacker

V.3.7 - Bills jammed in the bill acceptor

V.3.8 - Adjustment of the WBA bill acceptor

© 2004 Novomatic AG page 119


H A R D WA R E

V.3.1 - Position in the machine


See illustration V.1 and V.2 on page 107.

V.3.2 - Function
Type: WBA - 21 - SS or compatible
The bill acceptor is programmed to accept the respective national currency.

V.3.3 - Troubleshooting
Check the bill acceptor whether it is fixed correctly in its mounting.
Check the connectors of the bill acceptor and the COOLFIRE backplane.

V.3.4 - Exchange of the bill acceptor


If any defects cannot be repaired, the defective bill acceptor has to be exchanged.

45M622N2UK-03
Fig. V.9 Exchange of the bill acceptor

Dismounting instructions for the bill acceptor (see fig. V.9):

There are static-sensitive parts inside the machine which could be damaged by electric discharge.
Ground yourself by touching a ground strap inside the machine to neutralize electric charges before
changing or maintaining inner parts.

1.) Open the door and disconnect the machine from the mains.
2.) Press down the lock bar of the bill acceptor and simultaneously take out
the bill acceptor in the forward direction.
3.) To remove the mouthpiece release both fixing screws and press the two bars
located on the upper side in the forward direction. Then exchange the bill acceptor.
4.) Assemble the bill acceptor in reverse order.

page 120 © 2004 Novomatic AG


H A R D WA R E

V.3.5 - Components of the bill acceptor

F
45M622N2UK-03

Fig. V.10 Components of the bill acceptor

Description:

A Transfer unit cover


B Latches
C Bill slot
D Locking bar of the bill acceptor
E Locking bar of the stacker
F Stacker box

© 2004 Novomatic AG page 121


H A R D WA R E

V.3.6 – Empty stacker

Fig. V.11 Collecting bills

Description:

1.) Open the stacker door.


2.) Press down the locking bar of the stacker and keep it pressed.
3.) Take out the stacker in the forward direction.
4.) Open the stacker and collect the bills.

45M622N2UK-03
V.3.7 – Bills jammed in the bill acceptor

Fig. V.12 Bills jammed 1 Fig. V.13 Bills jammed 2 Fig. V.14 Bills jammed 3

Description:
Depending on the situation encountered jammed bills must be removed as shown in
figures V.12 to V.14.

page 122 © 2004 Novomatic AG


H A R D WA R E

V.3.8 – Adjustment of the WBA-bill acceptor


The adjustment of the sensors is intended to compensate any slight age-related cloudiness
of the optical lenses (black and white adjustment) or any normal wear of the optical sensors.
Therefore, the adjustment procedure described below should be carried out when required.
Note: The adjustment is not a substitute for cleaning the sensor lenses!
The sensor lenses should also be cleaned before each sensor adjustment!
The below instructions should be followed strictly:

Description:
1.) Release the connecting plugs from the WBA (e.g. by pulling out the acceptor unit).

2.) Set DIP-switches 8, 7, 6 and 5 to ON ;


1, 2, 3 and 4 to OFF:

Fig. V.15 DIP-switches before adjustment

3.) Connect the WBA to the power supply


(by inserting the acceptor unit in the acceptor frame).
45M622N2UK-03

Fig. V.16 Acceptor unit

4.) The emergency transport motor will first run forward approximately 2 seconds
and then briefly reverse.

5.) Now the reference paper KS-039 (EDP item number: 075626) can be inserted with the black
end in first. The WBA pulls the paper in automatically and moves it forwards and backwards
several times.

6.) The auto-adjustment is completed once the reference paper has been ejected and the transport
motor has come to a halt. After that, the acceptor requires approximately another 2-3 seconds to
write the data to the internal memory chip.

7.) Disconnect the acceptor unit from the power supply again and return the DIP-switches to their
original status, which will normally be all switches in OFF position.

Fig. V.17 DIP-switches after adjustment

© 2004 Novomatic AG page 123


H A R D WA R E

45M622N2UK-03

page 124 © 2004 Novomatic AG


H A R D WA R E

V.4 - Coin acceptor

V.4.1 - Position in the machine

V.4.2 - Function

V.4.3 - Troubleshooting
45M622N2UK-03

V.4.4 - Pin assignment

V.4.5 - Exchange of the coin acceptor

© 2004 Novomatic AG page 125


H A R D WA R E

V.4.1 - Position in the machine


See figure V.1 and V.2 on page 107.

V.4.2 - Function
Type: CC-46 coin comparitor with reference coin or compatible.
The coin diverter below the coin comparitor sorts the coins into either hopper or drop box.

V.4.3 - Troubleshooting
1.) Open the door and disconnect the machine from the mains.
2.) Check if the coin acceptor is fixed correctly in its mounting.
3.) Check the connectors of the coin acceptor and of the COOLFIRE Backplane.
4.) Check if the coin diverter can be freely moved between its two positions.

V.4.4 - Pin assignment of the main wire loom


CC 46 Pin Color Function
01 black GND

45M622N2UK-03
02 nc nc
03 orange Tilt
04 blue Credit output
05
05 GND
nc nc
05
06 GND
yellow +12 V DC
07 violet enable

page 126 © 2004 Novomatic AG


H A R D WA R E

V.4.5 - Exchange of the coin acceptor


If any defects of the coin acceptor or the coin optics board cannot be repaired,
the defective component has to be exchanged.

Fig. V.18 Exchange of the coin acceptor


45M622N2UK-03

Dismounting instructions for the coin acceptor and coin optics board (see fig. V.18):

There are static-sensitive parts inside the machine which could be damaged by electric discharge.
Ground yourself by touching a ground strap inside the machine to neutralize electric charges before
changing or maintaining inner parts.

1.) Open the door and disconnect the machine from the mains.
2.) Press down the levers of the coin acceptor lock and take out the coin acceptor from its mounting.
Release the connectors.
3.) Unscrew the coin optics board and release the connectors (only if the board is defective).
4.) Exchange the coin acceptor (or the coin optics board).
5.) Assemble the coin acceptor and the coin optics board in reverse order.

© 2004 Novomatic AG page 127


H A R D WA R E

45M622N2UK-03

page 128 © 2004 Novomatic AG


H A R D WA R E

V.5 - Hopper

V.5.1 - Position in the machine

V.5.2 - Function

V.5.3 - Troubleshooting
45M622N2UK-03

V.5.4 - Exchange of the hopper

V.5.5 - Pin assignment

V.5.6 - Exploded diagram of the hopper

V.5.7 - Hopper high level

© 2004 Novomatic AG page 129


H A R D WA R E

V.5.1 - Position in the machine


See illustration V.1 and V.2 on page 107.

V.5.2 - Function
Type: Universal hopper MK IV or compatible

Storage of the coins inserted by means of a diverter control system and payout of the wins.

V.5.3 - Troubleshooting
Check if the hopper and the connectors are fixed correctly in their mounting.
Check if the hopper is pushed all the way in and if it is connected to the COOLFIRE Backplane.
In addition, check if a coin is stuck and if the hopper needs cleaning.

V.5.4 - Exchange of the hopper

45M622N2UK-03

Fig. V.19 Exchange of the hopper

Dismounting instructions for the hopper (see fig. V.19):

1.) Open the door and disconnect the machine from the mains.
2.) Remove the hopper cover.
3.) Take out the hopper in direction of the arrow.
4.) Exchange the hopper.
5.) Assemble the hopper in reverse order.

page 130 © 2004 Novomatic AG


H A R D WA R E

V.5.5 – Pin assignment Pinbelegung

Pin Function
01 motor supply 0 V
02 Logic 0 Volt
03 Sensor output
04 IN 1
05
05 GND output
Security
05
06 GNDlevel sense output
High
5
1
07 Low level sense output
9 6
2 08 IN 2
10 7
3 09 Motor supply
11 8
4 10 Logic supply
12
11 RAW sensor output
12 IN 3
Fig. V.20 Plug scheme of the hopper (back)

V.5.6 – Exploded diagram of the hopper


45M622N2UK-03

Fig. V.21 Exploded diagram of the hopper (MK IV)

© 2004 Novomatic AG page 131


H A R D WA R E

Fig. V.22 Exploded diagram of the hopper (MK IV)

45M622N2UK-03
V.5.7 – Hopper high level
Two contact plates are located at the top inside the hopper. When the high level of the hopper is reached,
i.e. the two contact plates are touched, another 100 coins are diverted to the hopper.
All coins inserted afterwards are diverted to the drop box by means of the coin diverter system.
See MACHINE > LIMIT Settings (HOPPER FULL).

page 132 © 2004 Novomatic AG


H A R D WA R E

V.6 - Screen

V.6.1 - Video Series 17/19 inch TFT Monitor


Diplomat StreamLine

V.6.2 - Masterslot Series


45M622N2UK-03

© 2004 Novomatic AG page 133


H A R D WA R E

V.6.1 - 17/19 inch TFT Monitor Diplomat StreamLine Series

V.6.1.1 - Position in the machine


See illustration V.1 and V.2 on page 107.
The monitor(s) are situated in a retainer which will be called monitor retainer from now on.

V.6.1.2 - Function
Type: Tatung 17 inch TFT or compatible.
The screen shows the game play, the error messages and the audit system.

V.6.1.3 - Troubleshooting
Check if the screen and the connectors of the cables are fixed correctly in their mounting.

V.6.1.4 - Exchange of the screen


If any defects cannot be repaired, the defective screen has to be exchanged.
Depending on the design there are two versions of the monitor fixation.
Version A has a butterfly screw fixation (see fig.V.23).
Version B has a fixation mechanism on the top right clamp area.

Diplomat StreamLine version A

45M622N2UK-03

Fig. V.23 Monitor retainer version A Fig. V.24 Backside view monitor retainer with monitors

There are static-sensitive parts inside the machine which could be damaged by electric discharge.
Ground yourself by touching a ground strap inside the machine to neutralize electric charges
before changing or maintaining inner parts.

Demounting instructions for the monitor (version A):


1.) Open the door and disconnect the machine from the mains.
2.) Release the butterfly screw (see fig. V.23 butterfly screw).
3.) Open the monitor retainer by pulling and disconnect all the connectors of the monitor.
4.) Dismantle the damaged TFT-monitor from its retainer after you have loosened the fixing screws
(situated on each side of the monitor retainer).

page 134 © 2004 Novomatic AG


H A R D WA R E

Diplomat StreamLine version B

fixation mechanism on the monitor retainer

counterpart on the inner side of the cabinet

Fig. V.25 Monitor retainer version B

There are static-sensitive parts inside the machine which could be damaged by electric discharge.
Ground yourself by touching a ground strap inside the machine to neutralize electric charges
before changing or maintaining inner parts.

CAUTION
45M622N2UK-03

Do not touch the circuit board!


High voltage!

Dismounting instructions for the monitor (version B):

1.) Open the cabinet door and disconnect the machine from the mains.
2.) Open the monitor retainer by hoisting the frame on the underside and lifting it out of the fixaton
(see fig.V.25).
3.) Open the monitor retainer by turning it and disconnect the connectors of the monitor.
4.) Take the damaged TFT-monitor out of its retainer after you have loosened the fixing screws
(situated on each side of the monitor retainer).

Assembling instructions for the screen (version A and version B):

1.) Fit it the monitor from the front side and loosely fasten the fixing screws.
2.) You can now exactly adjust the monitor (see adjustment of the monitor).
3.) Re-connect the monitor to the device.
4.) Power up the machine and close the door.

© 2004 Novomatic AG page 135


H A R D WA R E

V.6.1.5 - Adjustment of the monitor

At the bottom of the monitor, on the left-hand side at the monitor mounting a PCB is attached for the
adjustment of brightness, contrast and geometry of the picture.

U P DOWN SEL MODE

Fig. V.26 Print for adjusting the monitor

Using the board:

MODE to call up the menu


UP/DOWN to select the option to be changed
SEL to confirm the selected menu item (marked red)

MODE accepts the changed option and the next option to be changed can be selected
using the Up/Down function.
If no operation on the board is performed for the period of 20 seconds,
the menu will automatically shut down.
SEL If this function is used when the menu has not been called up, it degausses
the monitor.

45M622N2UK-03
V.6.2 - Masterslot Series
V.6.2.1 - Position in the machine

See illustration V.1 and V.2 on page 107.

V.6.2.2 - Function

Type: LG 6,4 inches TFT.


The screen shows videogame elements, the error messages and the audit system.

V.6.2.3 - Troubleshooting

Check if the screen and the connectors of the cables are fixed correctly in their mounting.

V.6.2.4 - Exchange of the screen

If any defects cannot be repaired, the defective screen has to be exchanged.

page 136 © 2004 Novomatic AG


H A R D WA R E

Fig. V.27 Screws (backside view)


45M622N2UK-03

Dismounting instructions for the screen (see fig. V.27):

There are static-sensitive parts inside the machine which could be damaged by electric discharge.
Ground yourself by touching a ground strap inside the machine to neutralize electric charges
before changing or maintaining inner parts.

1.) Open the door and disconnect the machine from the mains.
2.) Release the screws (see fig. V.27 Screws).
3.) Take out the screen.
4.) Release the connectors of the screen.

CAUTION
Do not touch the circuit board!
High voltage!

Assembling instructions for the screen (see fig. V.27):

1.) Take the screen unit and fix it, as done during its dismounting.
2.) Adjust the screen by regarding on the front side of the main door.
3.) Re-connect the monitor to the device.
4.) Power up the machine and close the door.

© 2004 Novomatic AG page 137


H A R D WA R E

45M622N2UK-03

page 138 © 2004 Novomatic AG


H A R D WA R E

V.7 - COOLFIRE Motherboard

V.7.1 - Position in the machine

V.7.2 - Function

V.7.3 - Troubleshooting
45M622N2UK-03

V.7.4 - Exchange of the main board

V.7.5 - DIP-switches

V.7.6 - Changing of other components

© 2004 Novomatic AG page 139


H A R D WA R E

V.7.1 - Position in the machine


See illustration V.1 and V.2 on page 107.

V.7.2 - Function
Game control and drive of the components.
The COOLFIRE motherboard is the main board of the machine. The security switch lock is located on the
front side of the COOLFIRE motherboard, between the two grips, and is responsible for the storing of the
accounting data. It is strictly prohibited to use a bridge connector for this switch
(this might result in data loss!).
Caution:
When pushing in the COOLFIRE motherboard be sure that the connectors lock in correctly into the
COOLFIRE backplane.

V.7.3 - Troubleshooting
If any defects of the COOLFIRE motherboard (main board) cannot be repaired, the board has to be
exchanged.

V.7.4 - Exchange of the COOLFIRE motherboard

45M622N2UK-03

Fig. V.28 Exchange of the main electronic unit

Dismounting instructions for the main electronic unit (see fig. V.28):
There are static-sensitive parts inside the machine which could be damaged by electric discharge.
Ground yourself by touching the ground strap inside the machine to neutralize electric charges before
changing or maintaining inner parts.

1.) Open the door and disconnect the machine from the mains.
2.) Remove the hopper cover.
3.) Open the security switch lock.
4.) Take both grips of the COOLFIRE motherboard and pull strongly to take it out.
5.) Assemble the main electronic unit in reverse order.

page 140 © 2004 Novomatic AG


H A R D WA R E

V.7.5 – DIP-switches
45M622N2UK-03

Fig. V.29 DIP-switch Position

The DIP switch is used to perform a RAM - clear.


How to perform a RAM - clear see page 103.

V.7.6 - Changing other components


There are static-sensitive parts inside the machine which could be damaged by electric discharge.
Ground yourself by touching the ground strap inside the machine to neutralize electric charges
before changing or maintaining inner parts.

3
Fig. V.30 Position Game Selector (1), Game software (2), EEPROM (3)

© 2004 Novomatic AG page 141


H A R D WA R E

V.7.6.1 – Change of the game selector


Instructions for changing the game selector:

1.) Take out the main electronic unit (see page 139).
2.) Remove the existing game selector from the motherboard by pulling it
straight up.
3.) Plug in new game selector.
4.) Install the main electronic unit back in again (see page 142).

Fig. V.31 Game Selector

V.7.6.2 – Changing the game software


Instructions for changing the game software

1.) Take out the main electronic unit (see page 139).

45M622N2UK-03
2.) Remove the existing game software (see fig. V.32).
3.) Insert new game software (see Installation).
4.) Install the main electronic unit back in again (see page 142).

Removal

2 2

1 1

Fig. V.32 Change of the game software

Step 1: Press holding clips sideways.


Step 2: Tilt the software module towards the rear side of the motherboard and pull it out.

Installation

Step 1: Insert the new software module in the plug-in socket at a slight
angle (the software module can be inserted only in one position!).
Step 2: Tilt the software module to the front side of the motherboard until
the two holding clips click into place.

page 142 © 2004 Novomatic AG


H A R D WA R E

V.7.6.3 – Changing the EEPROM

Instructions for changing the EEPROM

1.) Take out the main electronic unit (See page 140).
2.) Remove the existing EEPROM by pulling it straight up.
3.) Insert new EEPROM.

ATTENTION
Note the insertion direction (see fig. V.33).
4.) Install the main electronic unit back in again (see page 140).

Installation:

The EEPROM and the socket have a notch on one side.

When installing the EEPROM ensure that the notch on the EEPROM and the notch
on the socket both show in the same direction.
45M622N2UK-03

Fig. V.33 Correct insertion position

ATTENTION
After the components have been changed, a RAM - clear may be necessary.
See RAM - clear (see page 103).

© 2004 Novomatic AG page 143


H A R D WA R E

45M622N2UK-03

page 144 © 2004 Novomatic AG


H A R D WA R E

V.8 - COOLFIRE Backplane

V.8.1 - Position in the machine

V.8.2 - Function

V.8.3 - Pin assignment


45M622N2UK-03

V.8.4 - Pin assignment of the main wire loom

V.8.5 - 64-pin main plug

V.8.6 - Troubleshooting

V.8.7 - Exchange of the COOLFIRE Backplane

© 2004 Novomatic AG page 145


H A R D WA R E

V.8.1 - Position in the machine


see fig. V.1 and V.2 on page 107.

V.8.2 - Function
The COOLFIRE backplane is responsible for all input and output signals of the main electronic unit.

V.8.3 - Pin assignment


Color Function
red +5 V
orange +12 V
green +24 V
orange -12 V

X1

X 31

45M622N2UK-03
X 7 X 13 X 6 X 15 X 22
X 16

X 24
X 4 X 27

X 10 X 11 X 33 X 30 X 12 X 32 X 9 X 2 X 17 X 8X 5 X 14 X 3 X 19 X 18 X 28 X 20
Fig. V.34 Pin assignment COOLFIRE Backplane

X 1 - Jumper for RS232 Level X 15 - WBA Illumination


X 2 - EBA bill acceptor X 16 - Loudspeakers
X 3 - VFD Display X 17 - coin acceptor »Cash Flow«
X 4 - Network X 18 - Touchscreen
X 5 - coin channel optic X 19 - Jackpot Controller
X 6 - coin diverter system X 20 - RS485 - Network
X 7 - NRI coin acceptor X 22 - VGA 1
X 8 - CC coin acceptor X 24 - VGA 2
X 9 - meters X 27 - Power expansion
X 10, X 11, X 33 - switching power supply X 30 - Hopper 1
X 12 - Hopper 2 X 31 - main wire loom (64 pins)
X 13 - 2. NRI coin acceptor (only 1 channel) X 32 - Hopper 3
X 14 - WBA bill acceptor

page 146 © 2004 Novomatic AG


H A R D WA R E

V.8.4 - Pin assignment of the main wire loom


plug 1: connectors of the loudspeakers
4pin MOLEX receptacle Mini Fit

Pin Color Function


01 red/black Audio right
02 orange/black GND
03 orange/green Audio left
04 orange/black GND

plug 3: coin acceptor Cash Flow


16pin MOLEX receptacle Mini Fit

Pin Color Function


01 Ch-Select 1
02 Ch-Select 2
03 Ch-Select 3
04 Ch-Select 4
05 nc
06 GND
07 Channel 3
45M622N2UK-03

08 NRI-GND
09 Channel 6
10 Channel 4
11 Channel 5
12 Channel 2
13 Channel 1
14 nc
15 NRI Not Enable
16 +12 V

plug 4: connectors for the NRI coin acceptor


10pin header connector

Pin Color Function


01 red GND
02 grey +12 V
03 grey Channel 5
04 grey Channel 6
05 grey Reject
06 grey Enable
07 grey Channel 1
08 grey Channel 2
09 grey Channel 3
10 grey Channel 4

© 2004 Novomatic AG page 147


H A R D WA R E

plug 6: connectors for the coin diverter system


3pin receptacle RM2.54
Pin Color Function
01 red/violet CCHS1
02 nc CCHS2
03 yellow +12 V DC

plug 7: connectors for WBA-display


4pin receptacle RM 2.54
Pin Color Function
01 yellow +12 V DC
02 pink LED A (rot)
03 blue LED B (grün)
04 violet LED C (gelb)

plug 8: connectors for Network


8pin MOLEX receptacle Mini Fit
Pin Color Function
01 +5 V
02 GND
03 +12 V

45M622N2UK-03
04 -12 V
05 NTXD
06 NRTS
07 NRXD
08 NCTS

plug 10: connectors for VGA 1


15pin Dsub
Pin Color Function
01 R OUT1
02 G OUT1
03 B OUT1
04 GND
05 GND
06 GND
07 GND
08 GND
09 nc
10 GND
11 GND
12 nc
13 HSYNC OUT1
14 VSYNC OUT1
15 nc

page 148 © 2004 Novomatic AG


H A R D WA R E

plug 11: connectors for VGA 2


15pin Dsub
Pin Color Function
01 R OUT2
02 G OUT2
03 B OUT2
04 GND
05 GND
06 GND
07 GND
08 GND
09 nc
10 GND
11 GND
12 nc
13 HSYNC OUT2
14 VSYNC OUT2
15 nc

plug 12: connectors for the backplane power supply


12pin MOLEX receptacle Mini Fit
45M622N2UK-03

Pin Color Function


01 red +5 V DC
02 black GND
03 white +12 V (Trafo)
04 black GND
05 green +24 V DC
06 black GND
07 nc nc
08 nc nc
09 yellow +12 V DC
10 nc nc
11 orange PFD
12 violet -12 V DC

© 2004 Novomatic AG page 149


H A R D WA R E

plug 13 /14: connectors for Hopper 1 / 2 connector


14pin MOLEX receptacle Mini Fit

Pin Color Function


01 green +24 V DC
02 black GND
03 yellow +12 V DC
04 orange/black GND
05 pink high level
06 red/black low level
07 blue/black payout
08 blue security
09 violet IN 1
10 grey IN 2
11 white/violet IN 3
12 +24 V
13 GND
14 +5 V

plug 15: connectors for Hopper 3

45M622N2UK-03
16pin MOLEX receptacle Mini Fit

Pin Color Function


01 green +24 V DC
02 black GND
03 yellow +12 V DC
04 orange/black GND
05 pink high level
06 red/black low level
07 blue/black payout
08 nc nc
09 Security
10 IN 1
11 IN 2
12 IN 3
13 +24 V
14 GND
15 +5 V
16 nc nc

page 150 © 2004 Novomatic AG


H A R D WA R E

plug 16: connectors for meters


15pin Sub-D plug
Pin Color Function Pin Color Function
01 red/green meter1 09 red/black security
02 pink/green meter2 10 orange/black GND
03 green meter3 11 orange/black GND
04 yellow/violet meter4 12 blue meter7
05 blue/violet meter5 13 orange/red meter8
06 brown/violet meter6 14 yellow +12 V DC
07 pink/orange illumination 15 yellow +12 V DC
08 green/grey Metercount

plug 17: connectors for EBA bill acceptor


26pin MOLEX receptacle Mini Fit

Pin Color Function


01 +12 V
02 BAGND
03 +12 V
04 BAGND
05 VEND1
45M622N2UK-03

06 GND
07 VEND2
08 GND
09 VEND3
10 GND
11 BUSY
12 GND
13 ABN
14 GND
15 +5 V
16 INH
17 +5 V
18 N ACK
19 +5 V
20 N REJ
21 DATA VALID
22 GND
23 STK FULL
24 GND
25 nc
26 nc

© 2004 Novomatic AG page 151


H A R D WA R E

plug 20: connectors for WBA bill acceptor


10pin MOLEX receptacle Mini Fit
Pin Color Function
01 +12 V
02 N BA-RESET
03 +12 V
04 GND
05 LED+
06 BAGND
07 BA-TXD
08 BA-RDX
09 LED-
10 nc

plug 21: connectors for VFD Display


10pin MOLEX receptacle Mini Fit

Pin Color Function


01 +5 V
02 GND
03 D-TX
04 D-DTR

45M622N2UK-03
05 D-RTS
06 nc
07 D-RX
08 nc
09 nc
10 D-RI

plug 22: connectors for VFD Display


15 DSUB
Pin Color Function Pin Color Function
01 C-DCD 09 C-DSR
02 C-RX 10 C-RTS
03 C-TX 11 C-CTS
04 C-DTR 12 C-RI
05 GND 13 nc
06 GND 14 nc
07 GNC 15 nc
08 GNC

page 152 © 2004 Novomatic AG


H A R D WA R E

plug 24: connectors for RS485 Network


4pin Tel. receptacle
Pin Color Function
01 yellow GND
02 green serial connection
03 brown serial connection
04 white GND

plug 23: connectors for touchscreen


9 DSUB
Pin Color Function
01 B-DCD
02 B-RX
03 B-TX
04 B-DTR
05 GND
06 B-DSR
07 B-RTS
08 B-CTS
09 B-RI
45M622N2UK-03

plug 25: connectors for Power Expansion


6pin MOLEX receptacle Mini Fit

Pin Color Function


01 +5 V
02 GND
03 +5 V
04 +12 V
05 GND
06 +5 V

plug 18: connectors for coin acceptor (CC-46)


8pin receptacle RM 2.54

Pin Color Function


01 orange Tilt
02 nc nc
03 blau credit output
04 schwarz GND
05 gelb +12 V DC
06 violett enable
07 nc nc
08 nc nc

© 2004 Novomatic AG page 153


H A R D WA R E

plug 19: connectors for coin channel optic


5pin receptacle RM2.54
Pin Color Function
01 yellow +12 V DC
02 black GND
03 pink/grey Signal A
04 white/violet Signal B
05 nc nc

V.8.5 – 64pins main plug


Pin Color Function
01a rot +5 V DC for OP-S
01c rot +5 V DC for OP-R
02a nc nc
02c nc nc
03a nc nc
03c nc nc
04a violet/brown reserve
04c white/violet reserve
05a white/orange keyswitch 3 (TEST)
05c yellow/blue PLAY 7 LINES lamp

45M622N2UK-03
06a white/black keyswitch 2 (AUDIT)
06c red/blue PLAY 5 LINES Lampe
07a brown/black keyswitch 1 (Attendant)
07c grey/black BET 2 PER LINE lamp
08a pink/blue door sensor receiver
08c grey PLAY 3 LINES lamp
09a green/black doorswitch (door in door)
09c grey/violet BET 1 PER LINE lamp
10a pink doorswitch (bill acceptor)
10c white/blue PLAY 1 LINE lamp
11a orange/black GND
11c yellow +12 V DC for top light
12a orange/black GND
12c yellow +12 V DC for lever unit
13a blue/black door switch (drop box)
13c brown/blue SERVICE lamp
14a orange/brown SERVICE button
14c pink/brown COLLECT lamp
15a grey/green COLLECT button
15c yellow/violet PLAY 9 LINES lamp
16a blue/violet PLAY 9 LINES button
16c pink/grey door switch (transmitter)
17a white/yellow AUTO START button
17c white/red anable lever unit

page 154 © 2004 Novomatic AG


H A R D WA R E

V.8.5 – 64pins main plug continuation


Pin Color Function
18a yellow/red TAKE WIN button
18c violet/black top light (reserve)
19a yellow/pink GAMBLE button
19c pink/orange top light (blue)
20a pink/black BET 10 PER LINE button
20c red/black top light (white)
21a orange/black GND
21c nc nc
22a orange/black GND
22c nc nc
23a brown/grey BET 5 PER LINE button
23c nc nc
24a green/brown BET 3 PER LINE button
24c nc nc
25a yellow/brown PLAY 7 LINES button
25c white/grey START lamp
26a red/brown BET 5 PER LINE button
26c red/grey TAKE WIN lamp
45M622N2UK-03

27a yellow/black BET 2 PER LINE button


27c orange/violet GAMBLE lamps
28a red/violet BET 3 PER LINE button
28c white/brown BET 10 PER LINE lamp
29a yellow/grey BET 1 PER LINE button
29c blue/grey BET 5 PER LINE lamp
30a pink/violet PLAY 1 LINE button
30c blue/green BET 3 PER LINE lamp
31a orange/black GND for button
31c yellow +12 V DC for lamps
32a orange/black GND for buttons
32c yellow +12 V DC for lamps

© 2004 Novomatic AG page 155


H A R D WA R E

V.8.6 - Troubleshooting
If any defects occur, check whether all connectors are fixed correctly on the COOLFIRE backplane.

V.8.7 – Exchange of the COOLFIRE Backplane


If any defects of the COOLFIRE backplane cannot be repaired, the defective part has to be exchanged.

45M622N2UK-03
5
Fig. V.35 Exchange of the COOLFIRE Backplane

There are static-sensitive parts inside the machine which could be damaged by electric discharge.
Ground yourself by touching a ground strap inside the machine to neutralize electric charges
before changing or maintaining inner parts.

Dismounting instructions for the COOLFIRE backplane (see fig. V.35):

1.) Open the door and disconnect the machine from the mains.
2.) Dismount the COOLFIRE motherboard (see fig. V.28).
3.) Remove the hopper cover and take out the hopper (see part V.5).
4.) Release all connectors of the COOLFIRE backplane and loosen the fixing screws.
5.) Unscrew the COOLFIRE backplane and take it out.
6.) Assemble the COOLFIRE backplane in reverse order.

page 156 © 2004 Novomatic AG


H A R D WA R E

V.9 - Display elements

V.9.1 - Position in the machine

V.9.2 - Function

V.9.3 - Exchange of the bill acceptor illumination


45M622N2UK-03

V.9.4 - Pins on the main wire loom

© 2004 Novomatic AG page 157


H A R D WA R E

V.9.1 - Position in the machine


See fig. V.1 or V.2 on page 107.

V.9.2 - Function
Bill acceptor illumination: bill acceptor ready / out of order (fig. V.36).

Fig. V.36 Bill acceptor illumination

V.9.3 – Exchange of the bill acceptor illumination

illumination board

45M622N2UK-03
Fig. V.37 Exchange of the bill acceptor illumination

Dismounting instructions for the bill acceptor illumination (see fig. V.37):

There are static-sensitive parts inside the machine which could be damaged by electric discharge.
Ground yourself by touching a ground strap inside the machine to neutralize electric charges
before changing or maintaining inner parts.

1.) Open the door and disconnect the machine from the mains.
2.) Turn the lamp base of the defective lamp 90° and take it out.
3.) Exchange the lamp (T5 12 V / 1,2 W).
4.) Replace the lamp and turn it 90°.
5.) Power up the machine and close the door.

page 158 © 2004 Novomatic AG


H A R D WA R E

V.9.4 – Pin assignment on the main wire loom

Pin Color Function


01 yellow +12 V DC
02 pink LED A (red)
03 blue LED B (green)
04 violet LED C (yellow)
45M622N2UK-03

© 2004 Novomatic AG page 159


H A R D WA R E

45M622N2UK-03

page 160 © 2004 Novomatic AG


H A R D WA R E

V.10 - Top Lights

V.10.1 - Position in the machine

V.10.2 - Function

V.10.3 - Pin assignment on the main wire loom


45M622N2UK-03

V.10.4 - Exchange of the Top Light

© 2004 Novomatic AG page 161


H A R D WA R E

V.10.1 - Position in the machine


See fig. V-1 or V-2 on page 107.

V.10.2 - Function
The top light indicates the different status of operation (jackpot, error, service ....).

V.10.3 – Pin assignment of the main wire loom


Pin Color Function
01 yellow +12 V DC
02 pink/orange blue light
03 red/black white light
04 violet/black top light (reserve)

V.10.4 – Exchange of the top light Video Series

45M622N2UK-03
Fig. V.38 Fixing of the glass frame Fig. V.39 Fixing screws

Dismounting instructions for the top light (see fig. V.38 and V.39):
There are static-sensitive parts inside the machine which could be damaged by electric discharge.
Ground yourself by touching a ground strap inside the machine to neutralize electric charges
before changing or maintaining inner parts.

1.) Open the door and disconnect the machine from the mains.
2.) Take the glass frame at the bottom and pull it out in the forward direction to remove
the frame in the upward direction.
3.) Release the fixing screws of the connectors of the top light and exchange
the top light (see fig. V.40 fixing screws).

page 162 © 2004 Novomatic AG


H A R D WA R E

Exchange of the top light - Masterslot Series

Fig. V.40 Opening the glass frame Fig. V.41 Fixing screws

Dismounting instructions for the top light (see fig. V.40 and V.41):

There are static-sensitive parts inside the machine which could be damaged by electric discharge.
Ground yourself by touching a ground strap inside the machine to neutralize electric charges
before changing or maintaining inner parts.

1.) Open the door and disconnect the machine from the mains.
45M622N2UK-03

2.) Open the glass frame.


3.) Release the fixing screws of the connectors of the top light and exchange
the top light (see fig. V.41 fixing screws).

© 2004 Novomatic AG page 163


H A R D WA R E

45M622N2UK-03

page 164 © 2004 Novomatic AG


H A R D WA R E

V.11 - Illumination (fluorescent tubes)

V.11.1 - Position in the machine

V.11.2 - Function

V.11.3 - Exchange of the illumination


45M622N2UK-03

V.11.4 - Light bar (only Gaminator)

© 2004 Novomatic AG page 165


H A R D WA R E

V.11.1 – Position in the machine


See fig. V-1 or V-2 on page 107.

V.11.2 – Function
Type: fluorescent tube F15 W/133 (cool white)
for use within the glass frame or door-in-door illumination
Starter S2 4-22 W for 220-240 V or FS-2x for 110 V main power

V.11.3 – Exchange of the illumination


Video Series:

Fig. V.42 Exchange of the illumination system Fig. V.43 Fixing of the glass frame

45M622N2UK-03
Dismounting instructions for the illumination system
(see illustr. V.44 and V.45):

There are static-sensitive parts inside the machine which could be damaged by electric discharge.
Ground yourself by touching a ground strap inside the machine to neutralize electric charges
before changing or maintaining inner parts.

1.) Open the door and disconnect the machine from the mains.
2.) Take the glass frame at the bottom pulling in the forward direction,
then lift and take it off the frame in the upward direction.
3.) Turn the defective fluorescent tube 90°, take it out of its base and exchange it.
4.) Assemble the illumination system in reverse order.

page 166 © 2004 Novomatic AG


H A R D WA R E

Masterslot Series:

Fig. V.44 Exchange of the illumination system

Dismounting instructions for the illumination system (see fig. V.46):

There are static-sensitive parts inside the machine which could be damaged by electric discharge.
Ground yourself by touching a ground strap inside the machine to neutralize electric charges
before changing or maintaining inner parts.

1.) Open the door and disconnect the machine from the mains.
2.) Open the glass frame.
45M622N2UK-03

3.) Turn the defective fluorescent tube 90°, take it out of its base and exchange it.
4.) Assemble the illumination system in reverse order.

Fig. V.45 Exchange of the door-in-door illumination system

Dismounting instructions for the door in door illumination system (see fig. V.47):

1.) Open the door and disconnect the machine from the mains.
2.) Open the door in door system.
3.) Release the fixing screw of the lamp cover and swing the cover open.
4.) Turn the defective fluorescent tube 90°, take it out of its base and exchange it.
5.) Assemble the illumination system in reverse order.

© 2004 Novomatic AG page 167


H A R D WA R E

V.11.4 - Light bar (only Gaminator)

45M622N2UK-03
Fig. V.46 Position of the light bars Fig. V.47 Exchange of the LEDs

Type: LED 3 mm or 5 mm red (top), blue (base)

Note:
The four LEDs are switched in-line.
If one of the LEDs is defective, none of the LEDs shines.
In this case, you can measure each LED with a standard diode-tester or
you exchange each LED and check if the light bars are working properly afterwards.
You can use both, 3 mm as well as 5 mm exchange-LEDs.

Instructions for the light bar-illumination (see Fig. V.47):

There are static-sensitive parts inside the machine which could be damaged by electric discharge.
Ground yourself by touching a ground strap inside the machine to neutralize electric charges
before changing or maintaining inner parts.

1.) Open the door and disconnect the machine from the mains.
2.) Pull the LED - socket out of the transparent tube with caution.
3.) Pay attention to the correct polarity (cabinet flattening) and the correct color of the LED.
4.) Pull the LED out of its socket and messen the correct function. If the LED is defective,
shorten the connectors of the new LED to 10 mm and put them with the correct polarity
into the socket (see Fig. V.46).
5.) Re-mount the LED - socket back into the tube.
4.) Power up the machine and close the cabinet door.

page 168 © 2004 Novomatic AG


H A R D WA R E

V.12 - Mechanical meters

V.12.1 - Position in the machine

V.12.2 - Function

V.12.3 - Troubleshooting
45M622N2UK-03

V.12.4 - Pin assignment from the main wire loom

V.12.5 - Exchange of the meters

© 2004 Novomatic AG page 169


H A R D WA R E

V.12.1 – Position in the machine


See fig. V.1 and fig. V.2 on page 107.

V.12.2 - Function
Mechanical meters for: BET, WIN, REMOTE, HANDPAY, BILLS, DROP, GAMES.

0000000 0000000 0000000 0000000

BET WIN REMOTE HANDPAY

0000000 0000000 0000000 0000000

BILLS DROP GAMES TOKEN

BET: Total value of all bets in credits.


WINS: Total value of all wins in credits.
REMOTE: Total value of all credits added via the remote function.
HANDPAY: Total value of all credits paid out via handpay.
BILLS: Total value of all bills inserted in credits.
DROP: Total value of all coins diverted into the drop box in credits.
GAMES: Total number of all games played.

Colorado Standard:

0000000 0000000 0000000 0000000

45M622N2UK-03
COIN IN COIN OUT DROP JACKPOT

0000000 0000000 0000000 0000000

HANDPAY GAMES BILLS NO


FUNCTION

COIN IN: Total value of all coins and bills played and all credits won and played.
COIN OUT: Total value of all credits won and played plus all credits paid by the hopper.
DROP: Total value in credits of all coins in the cashbox and all bills .
JACKPOT: Total value of all jackpot wins handpaid (Win Limit).
HANDPAY: Total value of all credits handpaid (Handpay, Hopper Limit, Credit Limit).
GAMES: Total number of all games played.
BILLS: Total value in credits of all bills inserted.

V.12.3 - Troubleshooting
Check the connectors of the meter unit.

ATTENTION
If an error message is triggered by a malfunction or
non-activation of individual meters the device must be removed from operation
and the meters circuit board must be exchanged.

page 170 © 2004 Novomatic AG


H A R D WA R E

V.12.4 – Pin assgnment of the main wire loom


Meter - plug

Pin Color Function


01 red/green meter 1
02 pink/green meter 2
03 green meter 3
04 yellow/violet meter 4
05 blue/violet meter 5
06 brown/violet meter 6
07 pink/orange illumination
08 green/grey Metercount
09 red/black M-security
10 pink/orange GND
11 orange/black GND
12 blue meter 7
13 orange/red meter 8
14 yellow +12 V DC
15 yellow +12 V DC
45M622N2UK-03

© 2004 Novomatic AG page 171


H A R D WA R E

V.12.5 - Exchange of the meters


If any defects cannot be repaired, the defective meter has to be exchanged.

Fig. V.48 Exchange of the meters

A = position of the mechanical meters

45M622N2UK-03
Dismounting instructions for the meters (see fig. V.48):

1.) Open the door and disconnect the machine from the mains.
2.) Unscrew the sheet metal cover.
3.) Disconnect the main plug of the meters.
4.) Unscrew the meter unit and exchange it.

page 172 © 2004 Novomatic AG


H A R D WA R E

V.13 - Door optics

V.13.1 - Position in the machine

V.13.2 - Function

V.13.3 - Troubleshooting
45M622N2UK-03

V.13.4 - Pin assignment of the main wire loom

V.13.5 - Exchange of the door optics

© 2004 Novomatic AG page 173


H A R D WA R E

V.13.1 – Position in the machine


See fig. V.1 and V.2 on page 107.

V.13.2 - Function
Monitors the openings and closings of the main door.

V.13.3 - Troubleshooting
Check the connectors and the optics for any damages.

V.13.4 – Pin assignment of the main wire loom


Connectors of the cabinet sensor (receiver)

Pin Color Function


01 red +5 V DC
02 pink/blue data line doorswitch
03 orange/black GND-switch
04 nc nc

Connectors of the door sensor (transmitter)

45M622N2UK-03
Pin Farbe Funktion
01 rot +5 V DC
02 rosa/grau data line doorswitch
03 nc nc
04 nc nc

page 174 © 2004 Novomatic AG


H A R D WA R E

V.13.5 - Exchange of the door sensors


If any defects cannot be repaired, the defective sensors have to be exchanged.

receiver

transmitter

Fig. V.49 Exchange of the door sensors


45M622N2UK-03

Dismounting instructions for the door sensors (see fig. V.49)

There are static-sensitive parts inside the machine which could be damaged by electric discharge.
Ground yourself by touching a ground strap inside the machine to neutralize electric charges before
changing or maintaining inner parts.

1.) Open the door and disconnect the machine from the mains.
2.) Release the hexagon screws and the connectors and exchange the defective board.
3.) If the receiver has to be exchanged, remove the bill acceptor from its mounting.
See page 112 Exchange of the main power supply.

© 2004 Novomatic AG page 175


H A R D WA R E

45M622N2UK-03

page 176 © 2004 Novomatic AG


H A R D WA R E

V.14 - Loudspeakers

V.14.1 - Position in the machine

V.14.2 - Volume control

V.14.3 - Troubleshooting
45M622N2UK-03

© 2004 Novomatic AG page 177


H A R D WA R E

V.14.1 – Position in the machine


See fig. V.1 and V.2 on page 107.

V.14.2 – Volume control


Loudspeaker Type: 8 Ω / 6-10 W

Fig. V.50 Volume control in the bottom of the door (left) and in the middle of the door(right)

45M622N2UK-03
Fig. V.51 Volume control

V.14.3 - Troubleshooting
Check the connectors of the loudspeakers and the potentiometer.

loudspeaker left: + red/black - orange/black


loudspeaker right: + orange/green - orange/black

page 178 © 2004 Novomatic AG


H A R D WA R E

V.15 - Reels

V.15.1 - Position in the machine

V.15.2 - Reel adjustment

V.15.3 - Pin assignment of the main wire


45M622N2UK-03

V.15.4 - Exchange of the reel

V.15.5 - Exchange of the reel-interface

© 2004 Novomatic AG page 179


H A R D WA R E

V.15.1 - Position in the machine


See fig. V.1 and V.2 on page 107.

V.15.2 - Reel adjustment


When this test is activated, the reels spin around and stop on the same symbol (for example 2 ADMIRAL).
Now the reels can be adjusted. By pressing the CALIBRATE button, the reels turn around and stop again
on the same symbol.

Hexadecimal rotary DIP-switch

45M622N2UK-03
(to change the reel address)
Fig. V.52 Reel adjustment

Description:

1.) Loosen the locking nut.


2.) Turn the reel disk so that the 2 ADMIRAL symbol lines up with the win line.
3.) Tighten the locking nut.
4.) Verification: by pressing the START button the reels turn around and stop
again at the 2 ADMIRAL symbol.

Note: The address of the reel must be from left to right 1 - 2 - 3.

V.15.3 - Pin assignment of the main wire loom


Reel connector:

Pin Color Function


01 green +24 V DC (S)
02 black GND(S)
03 yellow +12 V DC (S)
04 black GND(S)
05 white +12 V DC (R)
06 black GND(R)

page 180 © 2004 Novomatic AG


H A R D WA R E

V.15.4 - Exchange of the reels


If any defects cannot be repaired, the defective reel or interface has to be exchanged.

3
45M622N2UK-03

Fig. V.53 Exchange of a reel

Dismounting Instructions for the reel unit (see fig. V.53):

There are static-sensitive parts inside the machine which could be damaged by electric discharge.
Ground yourself by touching a ground strap inside the machine to neutralize electric charges before
changing or maintaining inner parts.

1.) Power down the machine.


2.) Loosen the two screws and remove the loom cover and disconnect all looms from the reel
interface.
3.) Remove the screws from the middle plate.
4.) Take out the reel unit.
5.) Exchange the reel unit.
6.) To reinstall the reel, proceed with the above instructions in the reverse order.

© 2004 Novomatic AG page 181


H A R D WA R E

Diplomat StreamLine
Dismounting Instructions for the reel module:

There are static-sensitive parts inside the machine which could be damaged by electric discharge.
Ground yourself by touching a ground strap inside the machine to neutralize electric charges
before changing or maintaining inner parts.

1.) Power down the machine.


2.) Pull out the reel batten and disconect the two plugs on the top right corner.
Do not forget to disconnect all the cables from the reel interface.
3.) Release the batten by pressing the two plastic clips inside the track upwards on one side and
downwards on the other side.
4.) Take out the whole reel batten and put it onto a suitable work space.
5.) Remove the screws of the middle plate.
6.) Replace the reel module.
7.) To reinstall the reel module, proceed with the above instructions in the reverse order.

V.15.5 – Exchange of the reel interface

45M622N2UK-03
4

reel interface

Fig. V.54 Exchange of the reel interface

Dismounting Instructions for the reel interface (see fig. V.54):

There are static-sensitive parts inside the machine which could be damaged by electric discharge.
Ground yourself by touching a ground strap inside the machine to neutralize electric charges
before changing or maintaining inner parts.

1.) Power down the machine.


2.) Take out the reel unit (see fig. V.51).
3.) Remove the circlip and take off the drum-type wheel from the motor axis.
4.) Unscrew the reel interface cover (see fig. V.52).
5.) Exchange the reel interface.
6.) To reinstall the reel, proceed with the above instructions in the reverse order.

page 182 © 2004 Novomatic AG


H A R D WA R E

V.16 - Ticket Printer

V.16.1 - Position in the machine

V.16.2 - Function

V.16.3 - Troubleshooting
45M622N2UK-03

V.16.4 - Exchange of the ticket printer

V.16.5 - Exchange of the paper roll

© 2004 Novomatic AG page 183


H A R D WA R E

V.16.1 - Position in the machine


See fig. V-1 on page V-3.

V.16.2 - Function
The player can have remaining credits printed on a ticket by pressing the »CASH« - button on the device.
The ticket can then be redeemed at the cash desk.

V.16.3 - Troubleshooting

Fig. V.55 Ticket Printer

Check whether the printer is fixed correctly in its mounting.


Check the connectors of the printer and the COOLFIRE backplane.
Test ticket:

45M622N2UK-03
Go to the Audit Menu Diagnosis > Printer to print a test ticket.

ATTENTION
A test-print without paper in the printer may damage the thermo printer!

V.16.4 - Exchange of the ticket printer


If the error cannot be cleared, the bill acceptor has to be exchanged or may be disabled to continue
the operation of the game without bill acceptor.
To do so deactivate all bill acceptor channels in the Machine Setup > Printer settings.

Dismounting instructions for the printer:

There are static-sensitive parts inside the machine which could be damaged by electric discharge.
Ground yourself by touching a ground strap inside the machine to neutralize electric charges
before changing or maintaining inner parts.

1.) Disconnect the machine from the mains.


2.) Open the glass frame.
3.) Release the two fixing screws.
4.) Unplug the connectors of the ticket - printer board and exchange the printer.
5.) Assemble the ticket printer in reverse order.

page 184 © 2004 Novomatic AG


H A R D WA R E

V.16.5 - Exchanging of the paper roll

paper roll

paper roll support


locking lever
shaft

Fig. V.56 Exchange of the printer paper

Exchange of the paper roll (see fig. V.56):

1.) Snap the locking lever forward.


2.) Remove the empty paper roll from the roll holder.
3.) Insert the paper roll support shaft into the new paper roll.
4.) Insert the new paper roll with the support shaft into the roll holder as shown above.
5.) Slide the starting end of the paper a few centimetres into the paper guide.
45M622N2UK-03

6.) Snap the locking lever back into position.


The paper will now be fed in automatically.

© 2004 Novomatic AG page 185


H A R D WA R E

45M622N2UK-03

page 186 © 2004 Novomatic AG


H A R D WA R E

V.17 - Preventative Maintenance

V.17.1 - Bill acceptor

V.17.2 - Coin acceptor (optics)

V.17.3 - Door optics (machine door)


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V.17.4 - Reel light barrier

V.17.5 - Reel unit lamps

V.17.6 - Reel axis O-ring

V.17.7 - Monitor / Touchscreen

V.17.8 - Ticket printer

V.17.9 - Overview

© 2004 Novomatic AG page 187


H A R D WA R E

ATTENTION
To avoid excessive errors perform the cleaning procedures with recommended frequency.
Never use a water jet to clean the device!

V.17.1 – Bill acceptor


Cleaning of the bill acceptor:

reader sensors

magnetic sensor

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Fig. V.57 Cleaning of the bill acceptor reader sensors

NOTE
Cleaning towels for the WBA bill acceptor are available from AGI ! Item number: 86900100

Description
If reader sensors or magnetic sensors are dirty this may result in error messages as when bills are jammed,
or the identification precision may increase, which may result in bills being rejected more frequently.
To clean the reader head/magnetic sensor use a soft cloth or cotton bud.
If necessary, a standard head cleaner for cassette recorders can be used.

ATTENTION
Do not use organic solvent like thinner!
Do not use abrasive materials!

Recommended maintenance interval: monthly

NOTE
If bill acceptance does not improve after cleaning the sensors may require re-adjusting.

page 188 © 2004 Novomatic AG


H A R D WA R E

V.17.2 – Coin acceptor (optics)


Cleaning of the coin acceptor MC-40:
Description:

1.) Optics:
To clean the optics inside the coin acceptor take out the coin acceptor.
To do so unclick the front cover and take out the coin acceptor PCB
(see part V.5.4 - Exchange of the coin acceptor).
Clean the optics on the back with compressed air (do not exceed 60 psi).
Perform the same operation on the optics located on the back of the acceptor.

2.) Thorough cleaning:


Remove the coin acceptor.
Clean the outside of the acceptor with a short-hair brush and with isopropyl alcohol.
Remove the sample coin from the sample coin holder unit.
Clean the inside of the acceptor using a spray-on contact cleaner or a short-hair brush.
Replace the sample coin.
Insert the coin acceptor into the coin acceptor holder.

Cleaning of the coin optics board:


Description

Open the fixing screw of the coin optics board. Clean the optics with a short-hair brush or a cotton bud
45M622N2UK-03

and with isopropyl alcohol. Be careful not to bend the optics. Re-install the coin optics board.

Recommended maintenance interval: 3-monthly

Fig. V.58 Coin optics board

NOTE
Make sure that the sensors are adjusted properly and that there are no obstructions
in the optical transmission distance between the transmitter and the receiver.

© 2004 Novomatic AG page 189


H A R D WA R E

V.17.3 – Door optics (main door)


Cleaning of the door optics:

Description:

If the machine has many errors of the main door, clean the door optics with a short-hair brush
or a cotton bud and with isopropyl alcohol.
To re-align the optics the fixing screws have to be loosened.

45M622N2UK-03
Fig. V.59 Cleaning of the door optics

Recommended maintenance interval: semi - yearly

V.17.4 – Reel optics Masterslot Series

Cleaning of the reel optics


Description:

To exchange the reel unit see part V.15 - Reels.


Clean the reel optics with a short-hair brush or
a cotton bud and with isopropyl alcohol.

Recommended maintenance interval:


semi - yearly
Fig. V.60 Cleaning

page 190 © 2004 Novomatic AG


H A R D WA R E

V.17.5 – Reel Unit Lamps


Exchange of the reel unit lamps:

Description:

To exchange the reel unit see part V.15 - Reels.


When cleaning the reel optics also replace all the lamps of
the reel unit.
Exchange of the lamps - turn the lamp base 90°
in any direction and take it out.
Replace it with a T10 12 V /1,2 W lamp.

Recommended maintenance interval: semi - yearly


Fig. V.61 Lamps of the reel unit

V.17.6 – Reels axis O-rings


Exchange of the O-rings:

Description:

To exchange the reel unit see Part V.6 - Reels.


The reel’s axis O-rings are on the motor axis of the
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steppermotor of the reel unit.

Recommended maintenance interval:


The reel axis O-ring should be exchanged after
200.000 games are played or after 3 years.

Fig. V.62 Position of the O-Rings

V.17.7 - Monitor/Touchscreen
The touchscreen should be cleaned at least once a week using a soft cloth and window cleaner.
In addition, the touchscreen requires regular calibration, which will depend on how much it is used but
should at least be done once a week. When calibrating the touchscreen make sure that you are looking at
the screen straight from above (from the player’s seated position!) and are not touching the metal cabinet
of the terminal with your body.
If the image is impaired by colour stains use the demagnetization function on the panel of the monitor.

Recommended maintenance interval: weekly

© 2004 Novomatic AG page 191


H A R D WA R E

V.17.8 - Ticket Printer

printer unit
roll holder

Fig. V.63 Ticket Printer

Remove the paper roll and clean the printer unit from any dust or dirt by using compressed air (from a can).

Recommended maintenance interval: monthly

CAUTION

A test-print without paper in the printer may damage the thermo printer!

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V.17.9 - Overview

Machine part intervall


bill acceptor monthly
coin acceptor 3-monthly
door optics semi-yearly
reel light barriers semi-yearly
reel unit lamps semi-yearly
reel axis O-rings after 200 000 played games or every three years
monitor / touchscreen weekly
ticket printer monthly

page 192 © 2004 Novomatic AG


Declaration of Conformity
For maschine type:

Classic StreamLine Serie Kernel 5.4 FV 622 CF (D)


FW 622 CF M

Diplomat StreamLine Serie Kernel 5.4 FV 623 CF D


FW 623 CF M

Gaminator Serie Kernel 5.4 FV 623 CF D


45M622N2UK-03

Austrian Gaming Industries GmbH


© 2004 Novomatic AG Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe • Tel.: +43-2252-606 • www.novomatic.com • e-mail: support@novomatic.com
D E C L A R AT I O N O F C O N F O R M I T Y

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page 194 © 2004 Novomatic AG


D E C L A R AT I O N O F C O N F O R M I T Y
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© 2004 Novomatic AG page 195


D E C L A R AT I O N O F C O N F O R M I T Y

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D E C L A R AT I O N O F C O N F O R M I T Y
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© 2004 Novomatic AG page 197


D E C L A R AT I O N O F C O N F O R M I T Y

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page 198 © 2004 Novomatic AG


FEEDBACK FORM

Please spare some minutes of your time to answer the following questions as precisely as possible
and send the form back to us.
You can reach us by phone under +43 2252 606 300,
by Fax under +43 2252 607 001. You can also send us an
E-mail to support@novomatic.com.

YES NO

1.) Were you satisfied with the execution of the order?


If »NO«, please indicate why.

2.) Have the machines been damaged during transport?


If »YES«, please indicate the damage.

3.) Were there any problems during the setting into operation
of the machines?
If »YES«, please indicate.
45M622N2UK-03

4.) Are there any serious problems during the game operation?
If »YES«, please indicate.

5.) Are you satisfied with the software functions?


If »NO«, please indicate suggestions for improvement.

6.) Are you satisfied with the error handling?


If »NO«, please indicate suggestions for improvement.

7.) Are you satisfied with the cash handling?


If »NO«, please indicate suggestions for improvement.

© 2004 Novomatic AG page 199


FEEDBACK FORM

YES NO
8.) Do you think that the machines are user-optimized?
If »NO«, please indicate suggestions for improvement.

9.) Are you satisfied with the hardware?


If »NO«, please indicate suggestions for improvement.

10.) Are you satisfied with the spare parts supply?


If »NO«, please indicate why.

11.) Are you satisfied with our Technical Support?


If »NO«, please indicate why.

45M622N2UK-03
12.) Are our machines attractive for the players?
If »NO«, please indicate why.

13.) Other general suggestions for improvement:

Remitter:

Thank you!

page 200 © 2004 Novomatic AG

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