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    Андрей Глухов
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    The document describes an issue where a trainee adds a user in the BriefCam admin page and then accesses the synopsis page before configuring cameras, causing the camera list to not refresh on the synopsis page. To resolve it, the trainee should restart IIS, empty the cache and hard reload from the synopsis page. The proper workflow is to finish all admin configurations before accessing the synopsis page to avoid this refresh issue.

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    The document describes an issue where a trainee adds a user in the BriefCam admin page and then accesses the synopsis page before configuring cameras, causing the camera list to not refresh on the synopsis page. To resolve it, the trainee should restart IIS, empty the cache and hard reload from the synopsis page. The proper workflow is to finish all admin configurations before accessing the synopsis page to avoid this refresh issue.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    10 views1 page

    Untitled

    Uploaded by

    Андрей Глухов
    The document describes an issue where a trainee adds a user in the BriefCam admin page and then accesses the synopsis page before configuring cameras, causing the camera list to not refresh on the synopsis page. To resolve it, the trainee should restart IIS, empty the cache and hard reload from the synopsis page. The proper workflow is to finish all admin configurations before accessing the synopsis page to avoid this refresh issue.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    This scenario happens when the trainee:

    1. Added a user to BriefCam (In the admin page), then:


    2. Accessed BriefCam synopsis page, then:
    3. Went back to the admin page and configured the cameras.
     In this case, the list f cameras will note refresh in the synopsis page as he
    already has the page opened.

    To sort this issue, the trainee should:


    1. Restart the IIS
    2. On the synopsis page, hit F12, and then:
    3. Empty cache and hard reload.

    The proper working steps are:


    1. Finish the admin configurations (Adding user, configuring the GPU mode, starting the
    services, configuring the VMS… etc.), then:
    Access the Synopsis page

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