Save time on admin task

-the admin will be able to spend less time performing manual administrative
activities. This hotel and restaurant management system does the majority of the
work and let them divert their time to more important tasks, such as serving their
guests.

Increasing online visibility

-This hotel and restaurant management system enables the admin or user to
instantly accept online reservations and give customers confidence in their decision
to book directly with us. Guest-chatting software, such as hotel booking engines and
a guest portal, can be integrated with website design.

Hassle-free management of bookings

-This Hotel and restaurant management system will make your team more efficient.
They won’t be tied to a phone waiting for visitor calls. What's more, you will be able
to take bookings around the clock, 7 days a week.

Payments are easier and faster -Payments are also substantially eased with an
online booking platform. You can require from your guest to pay when they book ,
further increasing your Income , and not worry abut payments when they arrive .
In addition, in case of a no-show, you can keep some of the money as compensation.

Meet the new self-service portals -All the characteristics of self-service portals are
offered by this web-based hotel and restaurant management system. Potential
guests book services based on the open dates suggested by the system. Of course,
you need customized customer service to address different issues. Still, you won't
frequently need to interact with clients cause our hotel reservation system is well-
maintained.

LIMITATION OF THE STUDY 

-The system works only on desktop and laptop computers; it does not support smart
devices like phones or tablets. 
- The system required only one account per user, Multiple accounts are not allowed.
-The system required internet access to check reservations and add bookings. 
-Any reservation may be canceled up to one day prior to the intended arrival date.
however, clients who have already paid their down payment will not receive a
refund.

1.
-The systems can be vulnerable to technical issues, such as system crashes or
network outages. These problems can disrupt customer service and result in
negative experiences for customers.
2.
3.
 Not all customers may have access to the internet or may not be comfortable
using web-based systems. This could limit the effectiveness of web-based
management systems and result in less satisfaction among certain customers.
4.
5.
Security Concerns: Web-based systems can be vulnerable to security breaches
and hacking attempts, potentially exposing sensitive customer data. This could
lead to loss of trust and decreased satisfaction among customers.
6.
7.
Dependence on Technology: A heavy reliance on technology could lead to a
lack of personal interaction with customers, potentially reducing customer
satisfaction levels.
8.
9.
Cost: Implementing and maintaining web-based systems can be expensive,
which could be a limitation for smaller businesses with limited budgets.
10.

Importance and benefits of the study

Save time on admin task

-the admin will be able to spend less time performing manual administrative
activities. This hotel and restaurant management system does the majority of the
work and let them divert their time to more important tasks, such as serving their
guests.

Improved communication
- systems can facilitate communication between customers, staff, and management,
allowing for quick responses to inquiries, complaints, and feedback. This can help
build trust and loyalty with customers.

Hassle-free management of bookings

-This Hotel and restaurant management system will make your team more efficient.
They won’t be tied to a phone waiting for visitor calls. What's more, you will be able
to take bookings around the clock, 7 days a week.

Increased efficiency
- A hotel and restaurant management system can help streamline operations,
reduce errors, and improve efficiency. This can lead to faster service times and
improved customer satisfaction.

Meet the new self-service portals

-All the characteristics of self-service portals are offered by this web-based hotel and
restaurant management system. Potential guests book services based on the open
dates suggested by the system. Of course, you need customized customer service to
address different issues. Still, you won't frequently need to interact with clients
cause our hotel reservation system is well-maintained.

LIMITATION OF THE STUDY

-The system works only on desktop and laptop computers; it does not support smart
devices like phones or tablets. 
- The system required only one account per user, Multiple accounts are not allowed.
-A heavy reliance on technology could lead to a lack of personal interaction with
customers, potentially reducing customer satisfaction levels.
-The systems can be vulnerable to technical issues, such as system crashes or
network outages. These problems can disrupt customer service and result in
negative experiences for customers.