Lecture 1

Operations Management
 Contents

1. Aims of the course

2. Learning outcomes
3. Structure
4. Assignments
5. Course material
6. Reference book
 1. Aims of the course
• The aim of this unit is to introduce students to the role of operations
in an organisation, how the nature of operations management has
evolved and how it contributes to sustained competitive advantage.
• On successful completion of the unit, student will understand the
key concepts of operations management in an organisational and
environmental context, and apply variety of operations management
techniques and frameworks into tactical and strategic objectives.
• By the end of this unit, students will have an appreciation of the
dimensions of operations management and its central role for
organisations across a wide range of sectors. Students will also have
the knowledge and skills required to progress to higher levels of
study or employment in positions in operations, logistics and supply.
 2. Learning outcomes
By the end of this unit a student will be able to:
LO1 Analyse the effectiveness of operations management in
contributing to organisational objectives across a wide range of
organisations and sectors
LO2 Apply a range of techniques and analysis frameworks used by
operations managers to support decision-making and address problems
LO3 Apply the concept of continuous quality improvement in an
operational context
LO4 Conduct a strategic risk analysis (SRA) on the operations
functions of an organisation.
 3. Structure

This course will be delivered in 40 slots (60 hours of study)

consisting of:
• 22 slots for 11 theoretical lectures
• 18 slots for tutorial sessions
Please read the unit schedule in the course syllabus for details.
 4. Assignment
To complete this course successfully, the students have to complete:
01 individual assignment
Assignment 1: Operational analysis
This assignment satisfies the following learning outcomes:
LO1 Analyse the effectiveness of operations management in
contributing to organisational objectives across a wide range of
organisations and sectors
LO2 Apply a range of techniques and analysis frameworks used by
operations managers to support decision-making and address problems
 4. Assignment
01 individual report and presentation
Assignment 2: Continuous Improvement
This assignment satisfies the following learning outcomes:
LO3 Apply the concept of continuous quality improvement in
an operational context
LO4 Conduct a strategic risk analysis (SRA) on the operations
functions of an organisation.
 5. Course material

The set of materials for this course consists of:

• Course syllabus
• 12 lecture slides
• Assignment front sheets and briefs for assignment 1 & 2.
• Text book
- Nigel Slack, Alistair Brandon-Jones, Nicola Burguess (2022) Operations
Management, tenth edition, Pearson Education Limited.
- Johnson, G. et al, 11th ed. (2017). Exploring strategy: text and cases. Harlow:
Pearson.
 6. Reference book
• Lee J. Krajewski and Manoj K. Manhotra (2022) Operations Management:
Processes and Supply chain. 13th global edition. Pearson Education Limited:
Harlow, United Kingdom
• David Gardiner and Hendrik Reefke (2020). Operations Management for
Business Excellent. 4th edition. Routledge: NewYork
• Steve Brown, John Bessant, and Fu Jia (2018). Strategic Operations
Management. 4th edition. Routledge: NewYork
• Jay Heizer, Barry Render, and Chuck Muson (2017). Operations Management:
Sustainability, and Supply chain management. 12th edition. Pearson
Education.
• Roberta S. Russell and Bernar W. Taylor III (2013). Operations Management:
Creating Values Along the Supply chain. 7th edition. John Wiley & Son Inc.
Thank you