Tech Prebid 1542776

List of Pre-Bid Queries and Responses for eTender for Selecting Agency for Implementation, Operations, Hosting and
Maintenance of Data Warehousing, Data

Analytics and Visual Analytics Platform at MBOCWW Board
Sr. RFP RFP Section RFP RFP Clause Query Draft Response
No Section Name Page
No. No.
1. 2.2 Project 17 3. Real time update, alerts and notifications. We assume that All the source systems are RFP condition prevails
Description electronically available and fully functional in
nature. Please confirm Clarification to be read as:
Real time update, alerts and notifications
is expected from MBOCWW Dashboard
application to be developed
2. 3.1 Qualification 20 Qualification Criteria How you will evaluate the TQ and PQ. No RFP condition prevails
Criteria marks given for TQ and PQ.
Request you please provide details on the

evaluation criteria. Such as marks etc
3. 3.1 Qualification 20 The bidder or the lead bidder in the We have multiple projects executed in India Revised clause to be read as:
Criteria PQ 3 consortium must have successfully secured and Outside Indian geography. The bidder or the lead bidder in the
the following projects of the Analytics Can we submit P.O from any geography to consortium must have successfully
Solution (Similar work means providing get qualified for the bidding or Would you secured the following projects of the
“Business Intelligence (BI) Tool Comprising a consider P.O’s from only Indian Geography Analytics Solution (Similar work means
Comprehensive Web-Based and Mobile Based providing “Business Intelligence (BI) Tool
Dashboard that can Analyze and provide Comprising a Comprehensive Web-Based
Insights from Data”), as below, in last 7 years and Mobile Based Dashboard that can
ending 28th February, 2023. Analyze and provide Insights from
• At least one similar work amounting to INR Data”), as below, in last 7 years ending
12 Crores. 28th February, 2023, in India.
OR • At least one similar work amounting to
• At least two similar works amounting to INR INR 12 Crores.
9 Crores. OR
OR • At least two similar works amounting to
• At least three similar works amounting to INR 9 Crores.
INR 5 Crores. OR
• At least three similar works amounting
Document to be submitted: to INR 5 Crores.
Work order from the client
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List of Pre-Bid Queries and Responses for eTender for Selecting Agency for Implementation, Operations, Hosting and Maintenance of Data Warehousing, Data
No. No.
OR Document to be submitted:
Certificate from Statutory Auditor to be Work order from the client
submitted by the bidder or lead bidder in the OR
consortium. Certificate from Statutory Auditor to be
submitted by the bidder or lead bidder in
the consortium.
4. 3.1 Qualification 20 The bidder or the lead bidder in the We have executed large scale project with Revsied clause to be read as:
Criteria PQ 3 consortium must have successfully secured various states wherein the data analytics The bidder or the lead bidder in the
the following projects of the Analytics forms part of an overall scope in PMU based consortium must have successfully
Solution (Similar work means providing assignments, we request to kindly amend this secured the following projects of the
“Business Intelligence (BI) Tool Comprising a clause as following so so as have a wider Analytics Solution (Similar work means
Comprehensive Web-Based and Mobile Based participation : providing “Business Intelligence (BI) Tool
Insights from Data”), as below, in last 7 years The bidder or the lead bidder in the and Mobile Based Dashboard that can
ending 28th February, 2023. consortium must have successfully secured Analyze and provide Insights from
• At least one similar work amounting to INR the following projects of the IT Projects with Data”), as below, in last 7 years ending
12 Crores. development of MIS/ dashboarding 28th February, 2023, in India.
OR /Analytics Solution (Similar work means • At least one similar work amounting to
• At least two similar works amounting to INR providing “Business Intelligence (BI) Tool INR 12 Crores.
9 Crores. Comprising a Comprehensive Web-Based OR
OR and Mobile Based Dashboard that can • At least two similar works amounting to
• At least three similar works amounting to Analyze and provide Insights from Data”), as INR 9 Crores.
INR 5 Crores. below, in last 7 years ending 28th February, OR
2023. • At least three similar works amounting
· At least one similar work amounting to INR to INR 5 Crores.
10 Crores.
· At least two similar works amounting to Work order from the client
INR 5 Crores. OR
OR Certificate from Statutory Auditor to be
· At least three similar works amounting to submitted by the bidder or lead bidder in
INR 3 Crores. the consortium.
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No. No.
Given the value of the project sought,it is

requested to increase the ambit of the project
scope so that wider participation can be
encouraged
5. 3.1 Qualification 20 The bidder or the lead bidder in the Request you to kindly ask the PO value of 1 Revsied clause to be read as:
Criteria PQ 3 consortium must have successfully secured Cr or exempt it for MSME/Udyog Aadhar The bidder or the lead bidder in the
the following projects of the Analytics Memorandum consortium must have successfully
Solution (Similar work means providing secured the following projects of the
“Business Intelligence (BI) Tool Comprising a Analytics Solution (Similar work means
9 Crores. OR
INR 5 Crores. OR
Document to be submitted: to INR 5 Crores.
Certificate from Statutory Auditor to be Work order from the client
submitted by the bidder or lead bidder in the OR
consortium. Certificate from Statutory Auditor to be
the consortium.
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No. No.
6. 3.1 Qualification 20 The bidder or the lead bidder in the We request the client to remove the clause as Revised clause to be read as:
Criteria PQ 4 consortium must have experience of this will fix the OEM for this opportunity. The bidder or the lead bidder in the
implementing more than 8 projects of consortium must have experience of
proposed OEM solution. implementing more than 8 projects of
proposed OEM solution in India.
Document to be submitted:
Work order from the client Document to be submitted:
OR Work order from the client
Certificate from Statutory Auditor to be OR
submitted by the bidder or lead bidder in the Certificate from Statutory Auditor to be
consortium. submitted by the bidder or lead bidder in
the consortium.
7. 3.1 Qualification 20 The bidder or the lead bidder in the We have multiple projects executed in India Revised clause to be read as:
Criteria PQ 4 consortium must have experience of and Outside Indian geography. The bidder or the lead bidder in the
implementing more than 8 projects of Can we submit P.O from any geography to consortium must have experience of
proposed OEM solution. get qualified for the bidding or Would you implementing more than 8 projects of
consider P.O’s from only Indian Geography. proposed OEM solution in India
the consortium.
8. 3.1 Qualification 20 The bidder or the lead bidder in the Can a bidder submit project experience of Revised clause to be read as:
Criteria PQ 4 consortium must have experience of different verticals by using same analytical The bidder or the lead bidder in the
implementing more than 8 projects of solutions? consortium must have experience of
proposed OEM solution in India
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No. No.
the consortium.
9. 3.1 Qualification 20 The bidder or the lead bidder in the Our firm does not have experience in India. Revised clause to be read as:
Criteria PQ 4 consortium must have experience of Pls allow international experience to be The bidder or the lead bidder in the
implementing more than 8 projects of considered for this clause consortium must have experience of
We don’t have Indian Pos and experience proposed OEM solution in India
the consortium.
10. 3.1 Qualification 20 The bidder or the lead bidder in the We request to kindly amend this clause as Revised clause to be read as:
Criteria PQ 4 consortium must have experience of following : The bidder or the lead bidder in the
implementing more than 8 projects of The bidder , alone or with consortium must consortium must have experience of
proposed OEM solution. have experience of implementing more than implementing more than 8 projects of
3 projects of OEM / Custom solutions. proposed OEM solution in India
Work order from the client Requested to cap the no. of projects so that Document to be submitted:
OR wider participation can be encouraged Work order from the client
the consortium.
11. 3.1 Qualification 20 The bidder or the lead bidder in the Do you consider banking experience? Revised clause to be read as:
Criteria PQ 4 consortium must have experience of The bidder or the lead bidder in the
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No. No.
implementing more than 8 projects of Can we show banking experience of consortium must have experience of
proposed OEM solution. implementing Analytical solution. As implementing more than 8 projects of
mentioned in RFP that “The bidder or Lead proposed OEM solution in India
Document to be submitted: bidder in the consortium must have
Work order from the client experience of implementing more than 8 Document to be submitted:
OR projects of proposed OEM solution”, under Work order from the client
Certificate from Statutory Auditor to be this can we show banking experience? Our OR
submitted by the bidder or lead bidder in the company and OEM has implemented Certificate from Statutory Auditor to be
consortium. analytical solutions in various industries such submitted by the bidder or lead bidder in
as banking, oil etc. the consortium.
12. 3.1 Qualification 20 The bidder or the lead bidder in the Recommendation: Multiple Industry analysts Revised clause to be read:
Criteria PQ 5 consortium shall propose Analytics product should be considered such as Gartner or The bidder or the lead bidder in the
that must be in Leader’s quadrant in the Foresster consortium shall propose Analytics
Gartner’s Magic Quadrant (MQ) for Analytics product that must be in Leader’s
and Business Intelligence Platforms for the quadrant in the Gartner’s Magic
last 5 consecutive years. Quadrant (MQ) for Analytics and
Business Intelligence Platforms for the
Copy of Gartner’s Magic Quadrant (MQ) for last 5 consecutive years.
Analytics and Business Intelligence Platforms
for the last 5 consecutive years signed and Copy of Gartner’s Magic Quadrant (MQ)
stamped by the OEM. for Analytics and Business Intelligence
Platforms for the last 5 consecutive years
signed and stamped by the OEM or
bidder or the lead bidder in the
consortium
13. 3.1 Qualification 20 The bidder or the lead bidder in the Can we propose more than one OEM? RFP condition prevails
Criteria PQ 5 consortium shall propose Analytics product
that must be in Leader’s quadrant in the Clarification to be read as:
Gartner’s Magic Quadrant (MQ) for Analytics One (each) bid shall proposed only one
and Business Intelligence Platforms for the OEM
last 5 consecutive years.
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No. No.
Copy of Gartner’s Magic Quadrant (MQ) for
for the last 5 consecutive years signed and
stamped by the OEM.
14. 3.1 Qualification 20 The bidder or the lead bidder in the Requested to consider the Magic Quadrant Revised clause to be read:
Criteria PQ 5 consortium shall propose Analytics product for last 3 consecutive years instead of last five The bidder or the lead bidder in the
that must be in Leader’s quadrant in the consecutive years. consortium shall propose Analytics
Gartner’s Magic Quadrant (MQ) for Analytics product that must be in Leader’s
and Business Intelligence Platforms for the quadrant in the Gartner’s Magic
consortium
15. 3.1 Qualification 20 The bidder or the lead bidder in the Please relax the criteria as it is restrictive for Revised clause to be read:
Criteria PQ 5 consortium shall propose Analytics product the bidders to participate. The bidder or the lead bidder in the
that must be in Leader’s quadrant in the consortium shall propose Analytics
Gartner’s Magic Quadrant (MQ) for Analytics Please relax the criteria as it is restrictive for product that must be in Leader’s
and Business Intelligence Platforms for the the bidders to participate quadrant in the Gartner’s Magic
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No. No.
consortium
16. 3.1 Qualification 20 The bidder or the lead bidder in the I request you to exempt sign/stamp on Revised clause to be read:
Criteria PQ 5 consortium shall propose Analytics product gartner report by OEM. The bidder or the lead bidder in the
that must be in Leader’s quadrant in the consortium shall propose Analytics
Gartner’s Magic Quadrant (MQ) for Analytics Gartner is an independent agency which product that must be in Leader’s
and Business Intelligence Platforms for the publishes its findings and reports which are quadrant in the Gartner’s Magic
last 5 consecutive years. available In Public domain. This Quadrant (MQ) for Analytics and
documentation is not required to be Business Intelligence Platforms for the
Copy of Gartner’s Magic Quadrant (MQ) for submitted. Board can verify this from the last 5 consecutive years.
Analytics and Business Intelligence Platforms Gartner portal.
stamped by the OEM. Also, OEM are not allowed to sign and stamp for Analytics and Business Intelligence
the reports which they are not author of. Also Platforms for the last 5 consecutive years
gartner reports are supposed to be not signed and stamped by the OEM or
influenced /[promoted by OEM. bidder or the lead bidder in the
In addition Page 89 submission by OEM on consortium
stamp paper covers this point.
17. 3.1 Qualification 20 The bidder or the lead bidder in the Please relax the criteria as it is restrictive for RFP condition prevails
Criteria PQ 6 consortium shall propose Enterprise – In the bidders to participate.
Memory Analytics and Visualization solution
OEM solution meeting following criteria:
• OEM solution must have been implemented
and must be in operation by any of the Indian
companies as BI analytics solution either On-
premise or on cloud platform, during last 3
years ending 28th February, 2023.
• OEM must have registered office in India as
on last date of submission.
• OEM must have TAC support office in
working to provide Production support to
client, as on last date of submission.
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No. No.
18. 3.1 Qualification 20 The bidder or the lead bidder in the Form 11 MAF already covers these points. Revised clause to be read as:
Criteria PQ 6 consortium shall propose Enterprise – In Shall we use that letter only to cover this Format for declaration be OEM enclosed
Memory Analytics and Visualization solution point? Or shall there be a different document in Annexure 1
OEM solution meeting following criteria: to be submitted.
• OEM solution must have been implemented
and must be in operation by any of the Indian Pls share the format if there is a different
companies as BI analytics solution either On- letter to be issued to cover this point.
years ending 28th February, 2023.
• OEM must have registered office in India as
on last date of submission.
• OEM must have TAC support office in
working to provide Production support to
client, as on last date of submission.
Document to be submitted
Self-Declaration from the OEM to be
submitted on OEM Letter head, signed and
stamped by the Authorized Signatory of the
OEM.
19. 3.1 Qualification 20 The bidder or the lead bidder in the Please relax the criteria as it is restrictive for RFP condition prevails
Criteria PQ 7 consortium must be Certified Partner to OEM the bidders to participate
as per latest list released by OEM and shall
submit valid Manufacturer Authorization
Form (MAF) from OEM for participation in
this tendering process.
20. 3.1 Qualification 21 The bidder or all members in the consortium We request to kindly amend this clause as RFP condition prevails
Criteria PQ 9 should not be debarred/ blacklisted / following:
banned/ terminated / not being under
declaration of ineligibility for corrupt or The bidder or all members in the consortium
fraudulent practices by any Government / should not be debarred/ blacklisted /
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No. No.
PSU in India as on date of submission of the banned/ by any Government / PSU in India
Bid. as on date of submission of the Bid.
21. 3.1 Qualification 21 The bidder or all members in the consortium Request the client to kindly consider RFP condition prevails
Criteria PQ should have a registered Corporate Office/ undertaking to build office within 30 days of
10 Service Office in Maharashtra state. getting the work order.
22. 3.1 Qualification 21 The bidder or all members in the consortium We request to kindly amend this clause as RFP condition prevails
Criteria PQ should have a registered Corporate Office/ following :
10 Service Office in Maharashtra state.
At least one (1) bidder in the consortium
should have a registered Corporate Office/
Service Office in Maharashtra state
23. 4.3 Earnest 25 The bidders are required to submit an EMD Please clarify EMD Exemption clause. RFP condition prevails
Money of Rs. 5,00,000 (Rupees Five Lakhs Only)
Deposit through Online Payment or Bank Guarantee It is requested to exempt the NSIC Registered
from Scheduled Commercial Bank. vendors from EMD and Tender fees. Incase
of consortium Bid if the consortium member
is either NSIC/MSME registered then the
EMD exemption should be considered.
24. 4.5 Bid 27 The bidder shall upload following through Kindly mention in the bid to submit the UAM Revsied clause to be read as:
Submission online bid submission process: MSME/ Startup certificate for exemption of The bidder shall upload following through
Format § Scanned copy of Receipt of the eTender Fees EMD online bid submission process:
§ Scanned copy of Earnest Money Deposit § Scanned copy of Receipt of the eTender
(EMD) or valid exemption certificate, if Fees
eligible. § Scanned copy of Earnest Money Deposit
(EMD)
25. 4.19 Commercial 31 The bidder with lowest cost (L1 rate) shall be In order to avoid pitfalls of L1 by assigning RFP condition prevails
Bid decided on the basis of “Total Cost of weightage to the technical quality and
Evaluation Implementation, Operations, Hosting and making the bid more competitive, we would
Maintenance of Data Warehousing, Data request you to amend the evaluation criteria
Analytics and Visual Analytics Platform at from Lowest Cost Method to QCBS.
MBOCWW Board”.
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No. No.
26. 4.19 Commercial 31 The bidder with lowest cost (L1 rate) shall be It is requested to amend the evaluation RFP condition prevails
Bid decided on the basis of “Total Cost of criteria from Lowest Cost Method to QCBS
Evaluation Implementation, Operations, Hosting and
Analytics and Visual Analytics Platform at
MBOCWW Board”.
27. 4.19 Commercial 31 The bidder with lowest cost (L1 rate) shall be It is requested to amend the evaluation RFP condition prevails
Bid decided on the basis of “Total Cost of criteria from Lowest Cost Method to QCBS
Evaluation Implementation, Operations, Hosting and
MBOCWW Board”.
28. 4.19 Commercial 31 The bidder with lowest cost (L1 rate) shall be We request the authority to adopt Quality RFP condition prevails
Bid decided on the basis of “Total Cost of and Cost Base Selection (QCBS) method of
Evaluation Implementation, Operations, Hosting and selection with a technical weightage of 80%
MBOCWW Board”.
29. 5.3.1 Procurement 38 11. MBOCWW BOARD shall have full rights a) Need clarification on this point. Will the RFP condition prevails
of Licenses as regards to granting of permission to use licenses be transferable ?
these software licenses to any person / agency b) Will one or more license be used by Clarification to be read as:
/ organization associated with/ working for multiple users of different agency ? a) Need clarification on this point. Will
its project/s. the licenses be transferable ?
No. All Licenses shall be in name of
MBOCWW Board only.
b) Will one or more license be used by

multiple users of different agency ?
Licenses shalll be in name of different
positions / job roles in MBOCWW Board,
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No. No.
which shall be use by MBOCWW Board
staff of various levels.
30. 5.3.2 Features 40 1. Tentative List of Key Trends and Reports is Are the list of reports to be developed in a RFP condition prevails
required for as below. fixed-bid model?
Data Clarification to be read as:
Warehousing, Number of reports to be developed may
Data increased by MBOCWW Board as per its
Analytics and requirement.
Visual
31. 5.3.2 Features 43 Project Management Tool Is there any specific tool suggested by the RFP condition prevails
required for • Project Management Tool for tracking status department or we can use any tool available?
Data of new projects Clarification to be read as:
Warehousing, • Status Report Bidder can use any Project Management
Data • Delay Alerts as per Project Timelines Tool, however same shall have to be
Analytics and integrated Dashboard
Visual
32. 5.6 Data Upload 44 1. Successful Agency shall be responsible to Please provide the number of existing system RFP condition prevails
develop mechanism for integration with to be integrated with the proposed system
existing system of MBOCWW Board as well as and we hope all the data are in structured Clarification to be read as:
upload initial set of data onto Data format. Kindly confirm Please refere RFP Clause 5.2 Current
Warehousing, Data Analytics and Visual Scenario and 5.6.1 Integration with
Analytics Platform. Existing System
33. 5.6 Data Upload 44 1. Successful Agency shall be responsible to Please mention size of the data for initial RFP condition prevails
develop mechanism for integration with upload
existing system of MBOCWW Board as well as Clarification to be read as:
upload initial set of data onto Data Approx. 500 GB of data shall be required
Warehousing, Data Analytics and Visual for initial data upload
Analytics Platform.
34. 5.6.1 Integration 44 1. For continuous updation of regular data, Please provide technical details of existing RFP condition prevails
with Existing Successful Agency will have to interface and system like database used, coding platform.
System integrate with existing Integrated Welfare Clarification to be read as:
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No. No.
Board Management System (IWBMS) of Whether existing agency shall co-operate for Existing system is developed on PHP
MBOCWW Board for up-to date collation OR integration as they will also have to provide Platform and My SQL database.
prepare format using Excel Sheet for regular APIs for integration, so that data can be
update of data, in case integration with fetched from their system
existing system is not possible or taking time.
35. 5.6.1 Integration 44 1. For continuous updation of regular data, Will the department provide the required RFP condition prevails
with Existing Successful Agency will have to interface and APIs for integration with the existing system?
System integrate with existing Integrated Welfare Clarification to be read as:
Board Management System (IWBMS) of MBOCWW Board will co-ordinate with
MBOCWW Board for up-to date collation OR existing agency to extend support to
prepare format using Excel Sheet for regular provide required APIs
update of data, in case integration with
existing system is not possible or taking time.
36. 5.6.2 Migration of 44 Migration of existing data Request the client to kindly share the Volume RFP condition prevails
existing data of data to be migrated. We assume that the
existing data are available in electronic Clarification to be read as:
format. Please confirm. Approx. 500 GB of data shall be required
for initial data upload
37. 5.6.2 Migration of 44 Migration of existing data Is there any existing system that needs to be RFP condition prevails
existing data migrated?
Clarification to be read as:
Please refere RFP Clause 5.2 Current
Scenario and 5.6.1 Integration with
Existing System
38. 5.6.2 Migration of 44 1. Successful Agency shall prepare format for a) Is there any specific format suggested by RFP condition prevails
existing data updation of data which is not available in the department?
Existing system. b) How much data is to be uploaded in the Clarification to be read as:
2. On receiving data from MBOCWW board, data warehouse. a) Is there any specific format suggested
Successful Agency shall be responsible for by the department ?
uploading data on Data Warehousing, Data Agency shall prepare format after
Analytics and Visual Analytics Platform. requirement gathering phase
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No. No.
b) How much data is to be uploaded in

the data warehouse.
Approx. 500 GB of data shall be required
for initial data upload
39. 5.7 Training 44 1. Successful Agency shall provide Functional Please inform number of staff to whom RFP condition prevails
and Technical training to MBOCWW Board training has to be provided.
staff in operating and using the Data Clarification to be read as:
Warehousing, Data Analytics and Visual Approx 100 users to be trained initially.
Analytics Platform. Manpower deployed at MBOCWW Board
shall have to provide handholding
support to users.
40. 5.7 Training 44 1. Successful Agency shall provide Functional a) How many users are to be trained? RFP condition prevails
and Technical training to MBOCWW Board b) What are the levels of training required?
staff in operating and using the Data c) Will training be an ongoing process? Clarification to be read as:
Warehousing, Data Analytics and Visual d) Will there be retraining involved? a) How many users are to be trained?
Analytics Platform. Approx 100 users to be trained initially.
2. Training to MBOCWW Board staff shall be
provided at Mumbai Office or via Video b) What are the levels of training
Conference sessions. required?
3. Successful Agency shall provide all training End user level and Admin level training
and user manuals to MBOCWW Board. shall be required
c) Will training be an ongoing process?

Yes
d) Will there be retraining involved ?

No. Manpower deployed at MBOCWW
Board shall have to provide handholding
support to users.
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No. No.
41. 5.9 Hosting, 44 1. Successful Agency shall manage Hosting of Does MBOCWW Board have an existing RFP condition prevails
Operations Data Warehousing, Data Analytics and Visual cloud service provider. Can we select cloud
and Analytics Platform adhering MeitY and other service provider as per our preference Clarification to be read as:
Maintenance Government guidelines, issued from time to MBOCWW Board does not have existing
time. cloud service provider. Bidder may select
cloud service provider empanelled by
MeitY from time to time.
42. 5.9 Hosting, 44 2. Successful Agency shall size, configure and Please provide server sizing details. RFP condition prevails
Operations utilize the server specifications to meet
and Uptime Level mentioned in Service Level Clarification to be read as:
Maintenance Agreement SLA. Bidder may design server specification as
proposed OEM solution; however, it shall
be responsibility of OEM to maintain
required SLA as per RFP
43. 5.9 Hosting, 44 5. Carrying out logical changes and It is requested to clarify the change RFP condition prevails
Operations developments in the existing dashboard management process and man month
and elements as and when required. charges for change management
Maintenance
44. 5.11.1 Penalties 46 1. For non-completion Project Milestone as We assume that Non completion of project RFP condition prevails
per Project Timeline: 0.5% of non-delivered milestone due to delay from client end shall
items on weekly basis. not incur any penalty from SI. Kindly
confirm.
Also request you to kindly reduce the penalty

from 0.5% to 0.1%.
45. 5.11.3 Monitoring 47 Monitoring and Auditing Please clarify who will conduct the security RFP condition prevails
and Auditing audit of the application
Security Audit may be conducted by
MBOCWW Board as per its requirement.
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No. No.
46. 5.11 Project 1. Completion of Requirement Gathering T + 2 weeks for requirement gathering is very RFP condition prevails
Timelines, 2 Weeks SRS Document 30% of less. Need 4 weeks minimum as SRS will
Project Implementation Cost (A.1) have to be signed off and there would be
Milestone several rounds of discussions.
and Payment
Terms
47. 5.11 Project 45 Point No. 3 Completion of In order to properly execute the development RFP condition prevails
Timelines, Development - T + 4 Months of the application, we request you to increase
Project the time to T+6 months for the Completion of
Milestone Development.
and Payment
Terms
48. 5.11 Project 45 Point No. 3 Completion of It is requested to increase the time to T+6 RFP condition prevails
Timelines, Development - T + 4 Months months for the Completion of Development.
Project
Milestone
and Payment
Terms
49. 5.11 Project 45 5. Go-Live T+ 6 months Go-Live Certificate Need T=8 months for go live since there RFP condition prevails
Timelines, 10% of Implementation Cost (A.1) would be lot of testing and
Project training foreseen
Milestone
and Payment
Terms
50. 6.10 Limitation of 56 Following clause is missing. Please include: RFP condition prevails
Liability
Limitation of Liability
Licensor's liability under this contract is
limited to the amount of fees considerations
received by it reduced by the associated costs,
till such time as the Software Solution is
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No. No.
under warranty from Licensor. After expiry
of warranty and provided the Client has
entered into an Annual Maintenance
Contract (AMC) for maintenance and support
of the Software Solution, such liability will be
limited to the amount of AMC fees paid to
Licensor during the calendar year of such
claim. Under no circumstances shall the
liability of Licensor regardless of the nature
of claim whether in contract, tort, strict
liability or any other theory of liability,
exceed the amount mentioned above. The
aforesaid limitation does not apply to any
liability of the Licensor towards violation of
thirdparty Copyrights / Intellectual Property
Rights or for any loss or damages caused to
the Bank's premises or property, solely
attributable due to the acts of the Licensor/
Licensor 's employees, representatives. The
Licensor shall not be liable for any special,
indirect, incidental or consequential damages
of any kind including but not limited to loss
of use, data, profit, income, business,
anticipated savings, reputation, and more
generally, any loss of an economic or
financial nature, which may be deemed as
consequential incident of the claim. The
foregoing states and constitutes the entire
obligations and liabilities of Licensor to
Licensee
51. 6.10 Limitation of 56 Request you to kindly add this clause RFP condition prevails
Liability Limitation of Liability
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No. No.
The aggregate liability of the Firm, its
partners, directors, consultants, employees,
agents, affiliates and other personnel for
damage shall be limited to the amount of the
fees that the Firm has received in connection
with the Engagement. If the Engagement is of
a recurring nature, then the aggregate
liability shall not exceed the amount received
by the Firm in the immediately preceding
year.
52. 6.11 Termination 57 Request you to kindly add this clause RFP condition prevails
Termination: Request you to add these

following clauses in the termination as well.
a) Termination by Mutual Consent: Mutually
by each party by giving the other party a
notice of 30 days.
b)In the event of Non—payment of payment
dues 60 days post submission of invoice
53. 6.19 Indemnity 63 Following clause is missing. Please include: RFP condition prevails
a. Indemnification
The Licensor hereby indemnifies Licensee
from costs and expenses arising from
infringement of unaffiliated third party rights
by the Software Solution provided that: (1)
Licensor is given prompt notice of the claim;
(2) Licensor is given immediate and complete
control over defence and/or settlement of
claim, and Licensee fully cooperates with
Licensor in such defence and/or settlement;
(3) Licensee does not prejudice in any
manner Licensor's conduct of such claim;
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No. No.
and (4) the alleged infringement is not based
upon use of Software Solution in a manner
prohibited under this Contract, in a manner
for which Software Solution was not
designed, or in a manner not in accordance
with Specifications.
b. Altered Version
The Licensor shall have no liability for any
claim of infringement based on (a) use of a
superseded or altered version of Software
Solution if infringement would have been
avoided by use of a current or unaltered
version of Software Solution which Licensor
made available to Licensee or (b)
combination, operation or use of Software
Solution with software, hardware or other
materials not furnished by Licensor.
c. Liability
The foregoing states Licensor's entire
obligation and liability with respect to
infringement of any intellectual property
right.
54. 6.19 Indemnity 63 Request you to kindly add this clause RFP condition prevails
The Client shall indemnify and hold harmless
the Firm against all claims by third parties
(contractual or in tort), threatened claims,
suits, taxes, penalties, liabilities, damages,
costs and expenses, suffered, incurred,
arising or expended (“Claims”), directly or
indirectly by reason of Firm’s performance
under this Engagement or from having
performed any services to the Client, except
Page | 19
No. No.
in the event of fraud, gross negligence, or
wilful misconduct on the part of the Firm.
However, the Client shall not be liable for any
special, consequential, or incidental damages
(including but not limited to damages for loss
of goodwill and the like) arising out of this
Engagement. The indemnity obligations as
set out above shall survive the termination or
rescission for any reason of the contractual
relationship between the Firm and the Client
until the expiry of the relevant statute of
limitation applicable to any claims
55. 7.2 Form 2: 74 The bidder or the lead bidder in the Request you to consider three similar work Revised clause to be read as:
Technical Bid consortium must have successfully secured amounting to 3 crores for below clause. Also, The bidder or the lead bidder in the
Checklist the following projects of the Analytics our solution is web based. Thus request you consortium must have successfully
Point No. 3 Solution (Similar work means providing to consider it. We assume that International secured the following projects of the
“Business Intelligence (BI) Tool Comprising a experience will be considered. Analytics Solution (Similar work means
9 Crores. OR
INR 5 Crores. OR
to INR 5 Crores.
Page | 20
No. No.
OR
Certificate from Statutory Auditor to be
the consortium.
56. 7.2 Form 2: 75 The bidder or the lead bidder in the We request you to kindly consider the Revised clause to be read as:
Technical Bid consortium must have experience of more experience of consortium partner too. The bidder or the lead bidder in the
Checklist than 8 projects of proposed OEM solution. consortium must have experience of
Point No. 4 implementing more than 8 projects of
OR
the consortium.
57. 7.2 Form 2: 75 The bidder or the lead bidder in the It is requested to consider the experience of Revised clause to be read as:
Technical Bid consortium must have experience of more consortium partner too The bidder or the lead bidder in the
OR
the consortium.
Page | 21
No. No.
58. 7.2 Form 2: 75 The bidder or the lead bidder in the It is requested to the experience of more than Revised clause to be read as:
Technical Bid consortium must have experience of more 2 projects of Open-Source solution The bidder or the lead bidder in the
OR
the consortium.
59. 7.2 Form 2: 75 The bidder or the lead bidder in the It is requested to amend this clause to 2 Revised clause to be read as:
Technical Bid consortium must have experience of more projects for the proposed OEM Solution. The bidder or the lead bidder in the
OR
the consortium.
60. 7.2 Form 2: 75 The bidder or the lead bidder in the Analytics is part of our Anti-money RFP condition prevails
Technical Bid consortium must have experience of more laundering solution. Request you to consider
Checklist than 8 projects of proposed OEM solution. that experience for below clause.
Point No. 4
61. 7.2 Form 2: 75 The bidder or the lead bidder in the Kindly clarify if an Open-source Analytics RFP condition prevails
Technical Bid consortium shall propose Analytics product and BI Tool can be considered. We request
that must be in Leader’s quadrant in the you to consider an Open-Source BI Tool.
Page | 22
No. No.
Checklist Gartner’s Magic Quadrant (MQ) for Analytics Clarification to be read as:
Point No. 5 and Business Intelligence Platforms for the Please referee RFP clause 5.4 (1)
62. 7.2 Form 2: 75 The bidder or the lead bidder in the Clarification sought: Can an Opensource RFP condition prevails
Technical Bid consortium shall propose Analytics product Analytics and BI Tool be considered.
Checklist that must be in Leader’s quadrant in the Requesting to consider an Open-Source BI Clarification to be read as:
Point No. 5 Gartner’s Magic Quadrant (MQ) for Analytics Tool. Please refer RFP clause 5.4 (1)
and Business Intelligence Platforms for the
63. 7.2 Form 2: 75 The bidder or the lead bidder in the Clarification sought: Can an Open-source RFP condition prevails
Technical Bid consortium shall propose Analytics product Analytics and BI Tool be considered.
Checklist that must be in Leader’s quadrant in the Requesting to consider an Open-Source BI Clarification to be read as:
Point No. 5 Gartner’s Magic Quadrant (MQ) for Analytics Tool. Please refer RFP clause 5.4 (1)
and Business Intelligence Platforms for the
64. 7.2 Form 2: 75 The bidder or the lead bidder in the We are into Analytics for last 10 years and we RFP condition prevails
Technical Bid consortium shall propose Analytics product have presence in PSU/Co-0perative/State
Checklist that must be in Leader’s quadrant in the Govt/Central Gov./Private companies.
Point No. 5 Gartner’s Magic Quadrant (MQ) for Analytics Requesting department to remove the below
and Business Intelligence Platforms for the clause:
65. 7.2 Form 2: 75 The bidder or the lead bidder in the Request you to consider our experience for RFP condition prevails
Technical Bid consortium shall propose Enterprise – In Indian as well as International companies for
Checklist Memory Analytics and Visualization solution below clause Clarification to be read as:
Point No. 5 OEM solution meeting following criteria: Please refer revised PQ criteria PQ 3 and
• OEM solution must have been implemented PQ4
and must be in operation by any of the Indian
companies as BI analytics solution either On-
years ending 28th February, 2023
Page | 23
No. No.
66. 7.2 Form 2: 77 The bidder or all members in the consortium It is requested to add the below clause too: RFP condition prevails
Technical Bid should have a registered Corporate Office/ If the Bidder is not having any office in
Checklist Service Office in Maharashtra state. Maharashtra, then bidder should submit a
Point No. 10 letter of undertaking to open an office in
Maharashtra within 30 days from the date of
issue of work order if they have awarded the
work.
67. 7.11 Form 11: 97 Manufacturer Authorization form One small change is suggested by my Revised clause to be read:
Format for company legal. Pls consider the below Revised Manufacturer Authorization form
Manufacturer attached file for ref. enclosed in Annexure A
Authorization
form They are authorized to supply and implement
the OEM solution. Bidders are biding in this
contract on their capacity as independent
party and not as an Agent.
68. 8.2 Commercial 104 Hosting, Operations and Maintenance Cost Kindly clarify exactly when the Hosting RFP condition prevails
Bid Formats for Data Warehousing, Data Analytics and Server is to be taken. Will any staging server
Visual Analytics Platform for 2 years be given by department during development Clarification to be read as:
stage. All hosting requirements for
development, staging and production
server to be managed by bidder
69. General General Does the Client have any perpetual license RFP condition prevails
with third party proprietory?
No
70. General General Whether the vendor is required to provide RFP condition prevails
license for all the tools for new
implementation. Clarification to be read as:
Yes
Page | 24
No. No.
71. General General Is there any data archival policy in place, RFP condition prevails
whether data has to be archived in a separate
storage or to be purged
72. General General Does the client have any preference for RFP condition prevails
visualization tool?
73. General General What is the current hardware sizing and RFP condition prevails
deployed on what configuration?
74. General General When can we discuss about the detailed RFP condition prevails
scope of work that needs to be delivered by
the vendor?
75. General General Following clause is missing. Please include: RFP condition prevails
Intellectual Property Rights
a. the Licensor hereby confirms that:
i. to the best of Licensor's knowledge, the
Software Solution does not infringe upon any
intellectual property of any third party.
ii. All Intellectual Proprietary Rights in
Software Solution, Updates, Confidential
Information and Trademarks belong to
Licensor and have been duly procured by
Licensor from authorised sources.
b. the Licensee hereby states that;
i. The Licensee hereby expressly disclaims
any and all Intellectual Proprietary Rights in
the Software Solution.
ii. The Licensee shall promptly notify the
Licensor of any unauthorized third -party
duplication, distribution or use of Software
Solution which comes to attention of
Licensee and shall provide the Licensor with
whatever reasonable assistance as necessary
Page | 25
No. No.
to (i) stop such activities and (ii) recover and
/ or destroy such unauthorized copies.
iii. The Licensee shall not attempt to register
any of Trademarks, company names or trade
names or any logo used or associated with
Software Solution nor shall the Licensee
attempt to develop or in any way develop any
products, which is similar to any portion of
Software Solution.
iv. All Intellectual Property Rights in respect
of Software Solution delivered to Licensee
under this Contract and subsequent support
and services including but not limited to
product fixes, modifications or
enhancements that are either release
generally (such as commercial product
service packs) or that are provided to
Licensee when performing services (such as
workarounds, patches, bug fixes, beta fixes
and beta builds) shall belong exclusively to
Licensor.
76. General General Request you to kindly add this clause RFP condition prevails
Non-Exclusivity
The Parties acknowledge that the Firm shall

have the right to provide consulting or other
professional services of any kind or nature
whatsoever to any person or entity as the
Firm in its sole discretion deems appropriate.
77. General General Request you to kindly add this clause RFP condition prevails
Non-solicitation
Page | 26
No. No.
Each Party undertakes during the effective
term of this Engagement and for a period of 1
(one) year thereafter, not to solicit, hire or
employ directly or indirectly any partner,
director, personnel or employee of the other
Party who has had any involvement in the
Engagement except with the prior written
consent of the other Party. If such consent is
given a fee of 15% of the individual’s annual
total compensation (cost to company) shall
be payable to the other Party.
Notwithstanding the foregoing, nothing shall
prohibit the Parties from offering
employment to persons who respond to a
general solicitation or advertisement.
78. General General Can the portal be developed on Free Open RFP condition prevails
Source Technologies or bidder needs to
propose enterprise licenses? Clarification to be read as:
Please refer RFP clause 5.4 (1)
79. General General Internet Bandwidth to access DC site in Mbps RFP condition prevails

Bidder may design server specification as
proposed OEM solution, however it shall
80. General General Kindly share the data that need to be RFP condition prevails
migrated in GB or TB
81. General General kindly confirm do we need to provide SSL RFP condition prevails
Certificate? If yes, kindly confirm SSL
Page | 27
No. No.
Certificate on the total no. of domain and SSL will be required. One domain name
sub-domain. shall be required.
82. General General Kindly confirm any additional security RFP condition prevails
components are required apart from firewall?
For example: - WAF, SIEM, HIPS, DDOS etc. Clarification to be read as:
83. General General If DR site is required for hosting purpose RFP condition prevails
please share the P2P link size in Mbps
proposed OEM solution; however it shall
84. General General Kindly confirm no. of DR Drills required. (eg. RFP condition prevails
2 Drills yearly)
85. General General Kindly confirm the excepted RPO & RTO RFP condition prevails

Page | 28
No. No.
86. General General Kindly confirm how much public IP's client RFP condition prevails
will Required at DC and DR site?
87. General General Kindly confirm Required Backup Space at DC RFP condition prevails
site in GB/TB?
88. General General Kindly Confirm the Backup Policy RFP condition prevails
eg.(Incremental, Daily, weekly full)
89. General General No of Concurrent Users RFP condition prevails
Will there be an increase in concurrent
users?
90. General General Max Transaction per Day RFP condition prevails
What is the number of transactions per day
91. General General Max Size of Write /Transaction year RFP condition prevails
Need the maximum size of write transaction
per year
92. General General Any Document Upload Permitted RFP condition prevails
Is there any document upload required
Page | 29
No. No.
93. General General Max Size of File in MB RFP condition prevails
What is the file Upload size in MB
94. General General Max Files per User RFP condition prevails
What is the file upload per user required
95. General General Database Backup Policy RFP condition prevails
What is the database back policy
96. General General Database Retention Policy RFP condition prevails
What is database retention policy
97. General General DC - DR Policy RFP condition prevails
What is Data recovery policy
98. General General RPO -- Recovery Point of Object RFP condition prevails
What is the Recovery Time of Object
Page | 30
No. No.
99. General General What is Project Budget? RFP condition prevails
What is the Project Budget ?
100. General General Kindly Confirm the Backup Policy RFP condition prevails
eg.(Incremental, Daily, weekly full)
Signature Not Verified

Digitally signed by VIVEK SHANKAR KUMBHAR
Date: 2023.03.29 15:02:03 IST
Location: Maharashtra-MH
Page | 31

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List of Pre-Bid Queries and Responses for eTender for Selecting Agency for Implementation, Operations, Hosting and

Maintenance of Data Warehousing, Data

Request you please provide details on the

Given the value of the project sought,it is

b) Will one or more license be used by

b) How much data is to be uploaded in

c) Will training be an ongoing process?

d) Will there be retraining involved ?

Also request you to kindly reduce the penalty

Termination: Request you to add these

The Parties acknowledge that the Firm shall

Clarification to be read as:

Clarification to be read as:

Signature Not Verified

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