Professional Documents
Culture Documents
Tone Guidelines
How do we communicate? 6
Design Guidelines
Our Logo 11
Colour Palette 20
Typography 24
Design Device 26
Photography 30
Use of Icons 35
Online vs Offline 38
Sign Off 41
Education 42
Introduction
It can be a challenge to get that right. How should you engage with a
customer about their quarterly results versus talking to a prospective
colleague who wants to know what it’s like to work here? What design
We drive customer
style is appropriate to use? Well, think of Version 1 like you would a
person. We have a personality that defines who we are, even though
we might apply different versions of it at different times through our
communications. success through proactive
In this document we’ll outline our brand personality, voice, tone and brand partnerships that deliver real
guidelines to make sure that whenever we’re communicating as Version
1, we know exactly how to look, sound and act.
business benefits.
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The facets of our customer
facing personality.
Like true partners. Listening, understanding, and collaborating. Open, approachable, Resourceful – inventive, ingenious, clever, smart, adaptable, new way of looking at
authentic, honest, working together. Always looking to propose and implement the best things, make the most of what we have to work with, resourceful with yesterday’s
solution for our client, as their success is our success. Passionate about doing what’s technology and todays. The proof is our stories of resourcefulness: showing how we
right for the client. All Version 1 people buy into that. All totally committed to that. So coach our people to be resourceful, and quotes, stories and video interviews from
we’re all about people – in our communications materials you can see images of people clients who tell stories about our resourcefulness.
collaborating together. We use the language of partnership.
Like we’re driven - energy, going places, moving, developing, exciting – underpinning our
Highly capable. Great, talented people, great systems and processes, decades of success is customer satisfaction. We measure this constantly, we are only as good as,
experience, huge breadth of skills, deep knowledge, hardworking, great attention to only as strong as the difference, value and satisfaction we deliver for every customer,
detail. So, there’s a confidence and precision in our brand identity, visual style and every day. The proof is in our scores and in what our customers have to say about our
communications. And our stories. drive to deliver (via quotes, stories and video interviews).
Without ego. We’re not brash or loud, we’re not about winning for ourselves. So we’re Solid, established, stable, mature, reliable, big (breadth and depth), trusted. But not old
easy to work with, trustworthy. We hire people with humility, people who are wired to be world, or old school – we’re established but modern.
collaborative, all are expected to operate without ego, or at least not ego led. A constant
reminder for ourselves is ‘no ego, no ego, no ego’. We know this is essential to operating
as a true partner to our clients.
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The facets of our employer
focussed personality.
Progressive. Recognising that we work in an innovative industry, and we’re constantly Career focussed. We want our people to have successful careers, ideally with us but
looking to offer solutions and services to match the latest technologies in our space. We elsewhere too if that best suits them. Always offering internal training, helpful line
are training ourselves and refining our knowledge so that we can offer clients the best managers, opportunities to take on responsibility, mentoring.
advice.
Energetic - energy, going places, moving, developing, exciting – enjoy working in
Human. Minimising industry jargon, we’re clear, direct, genuine and approachable. Not the technology industry, seeing the impact our work has on the lives of others, and
informal or casual, but open to conversation and engagement. Build a sense of trust delivering success for our clients.
from knowing that we’re looking out for our people. Our long term relationships with core
clients only proves that further. We speak in clear, helpful terms. Value driven. Have a core set of six values that under pin everything we do; honesty
and integrity, personal commitment, customer first, no ego, excellence, drive. We’re
Established. We’re not the new kids on the block, we’re not a start-up or a slick silicon regimented to sticking to these – they keep us grounded, have helped to build our
valley enterprise. We have grown steadily over time thanks to our relationships with business, they’re reflected in our people, they contribute to our great culture.
clients, willingness to stay ahead in our space and consistently delivering results. We mix
the need to use the latest technology with the requirement to always deliver what’s right.
We make an impact.
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How do we communicate?
Speaking as a direct, capable and professional service provider sounds like:
Version 1 specialises in the take-on and transformation of customer’s cloud estates
deploying next generation lean, automated solutions. We are experts in the integration and
operation of modern cloud environments alongside traditional legacy infrastructure and data
centres.
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How do we humanise?
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How to be more engaging?
informative Our Excellence Awards recognise the outstanding work of our employees. Tonight, we
celebrate the very best of Version 1; the people, teams & projects that have made a real
difference in driving Customer Success!
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U N D E R S TA N D I N G
CUSTOMER VOICE
C O L L A B O R AT I V E
PA RT N E R S
LISTENING M AT U R E
TA L E N T E D
MODERN T R U S T W O RT H Y
HUMAN
HONEST
OPEN
DRIVEN
E S TA B L I S H E D
CAREER FOCUSSED
APPROACHABLE CLEAR
PROGRESSIVE
What’s the difference between voice and tone? Think of it this way: You have the
same voice all the time, but your tone changes. You might use one tone when
you’re out to dinner with your closest friends, and a different tone when you’re in ENERGETIC CONSISTENT
a meeting with your boss. The same goes for Version 1. We may use a different
tone depending on who we are communicating with, and in what situation, but
EXCITING
our voice is constant. E M P LOY E R V O I C E
Here you can see that these two tones overlap, helping to show a consistent
HELPFUL
voice overall with variations in tone.
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Our Logo
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What does our logo mean?
Our logo demonstrates the three key components that create the shape of success:
Customer Success, Strong Organisation and Empowered People. These three
components symbolised as triangular segments work together and lean on each other
to create a strong and sturdy triangle, that shows both stability and a dynamic flow.
Version 1 is both stable and ever moving, strong and flowing. Structured and diverse.
The green tones are a subtle and aesthetic nod to the Irish heritage Version 1 are proud
of, without being garish or tasteless.
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Logo Versions
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Alternative Logo Orientation
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Spacing Consideration
It’s important to allow for space around the logo, which helps to preserve its integrity
and visual strength. On a more practical note it ensures that the logo can be seen at
ease when not cluttered with other design/text etc. The minimum padding between the
logo and any other design element can be relatively measured by the height of the ’1’.
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Logo Misuse
Never add an effect to the logo, including Never change the colours of the logo. Never use the logo in an abbreviated Never stretch or mishape the logo to fit
drop shadows, bevels and gradients. form. into a space.
Never oversize the pictorial Never place the logo on one of the Never use the pictorial mark
mark. brand’s greens. on it’s own.
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Logo Misuse
VERSION 1
Never change the typeface of the logo. Never change the opacity of the logo. Do not angle the logo.
Never change the layout of the logo. Never deconstruct the pictorial mark. Never place the logo over a visually busy
image.
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Incorrect Brand Names
Version1 Version 1
V1
Version One
V1 Digital
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Colour Palette
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Colour Palette
Customer/Employer Voice
The colour palette of Version 1 is in hues of greens. These jeweled tones signify the
seriousness and sophistication that Version 1 wish to uphold with their clients while still
seeming both cool and soft to their employees. A perfect balance.
Primary / Accent Primary / Accent Dominant Colour Subtle Differentiator Secondary / Action
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Colour Palette
Colour Wheel
Here we show the colours of the Version 1 Brand on a
colour wheel, showing how the colours go from light to
dark. Be sure to not over-stimulate the user by creating
assets with too many colour variants and only use each
colour for it’s intended purpose, ie: Charcoal is for text,
not to be used for a button/background. Coral is an action
colour, to be used very sparingly, and is not to be used for a
background or for text purposes.
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Colour Palette
Things to Avoid
Never overlay Seafoam on Teal. Never overlay Soft Touch on Seafoam. Never overlay Charcoal on Midnight Black. Never overlay Charcoal on Jade.
Never overlay Teal on Seafoam. Never overlay Charcoal on Teal. Never overlay Teal on Jade.
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Typography
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Typography
Verdana Calibri Light: Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna
aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.
Oxygen Regular Roboto: Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.
Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.
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Design Device
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Design Device
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Design Device Examples
The decorative design device is used to create a continued sense of the Version 1 Brand. The
colours should be a leveled gradient of each other but one is allowed to deviate from this for
special circumstances. It can be used in the following places:
The cover or hero section of a piece eg: brochure cover or top of webpage where
there is no hero image
In the background of a body copy section or quotes when there is a need to create
some flair eg: Brochure/PowerPoint/Webpage/Video
In the background of an icon section when there is a need to create some flair eg:
Brochure/PowerPoint/Webpage/Video
Be wary not to over use the decorative design device. Used subtly it can be an effective
indicator of the Version 1 Brand. Over used it will just become noise.
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Design Device Examples
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Photography
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The Employer Voice Imagery
Employer Voice
is light, bright and very
friendly. Showing diversity
Note: Please ask the Marketing’s Team permission around employee photography before using any.
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Customer Voice The Customer Voice Imagery
is sophisticated. Portraying
Photography
problem solving, team
work and diversity with a
technical element (computers,
coding etc) to each visual.
Note: Please ask the Marketing’s Team permission around employee photography before using any.
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Imagery to Avoid
Do not use imagery with watermarks on them. Do not use cartoon graphics (people or otherwise). Do not use technical style graphics.
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Image & Graphic Database
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Use of Icons
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Use of Icons
Our icons are clean, simple, sophisticated and friendly. They help us to communicate our
services in a more visual way. Each icon is unique and specific but there is a consistency in line
weight that should not be manipulated. Keeping this line weight consistent allows for all new
icons to look part of the wider family of Version 1, keeping the strength in the brand.
The standard line weight for the icons is 2 pt stroke. Use best judgement when scaling for a
consistent outcome.
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Online vs Offline
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Predominantly
Online Presence
As we move forward into a more WFH and remote working sphere,
the brand of Version 1 will be predominatly displayed online. Where
possible, stick to creating assets that can be used digitally.
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ONLINE
Online vs Offline
In the small instances where assets are being created for the offline presence
it’s good to note that the brand for online and offline are very similar as it is
important to keep the integrity of the overall brand.
However, one difference is the treatment of imagery. Online, there is the addition
of a dark overlay. This helps text that is overlayed to be read easily and also
allows for the brightness of backlight from screens. Offline, there is no backlight
OFFLINE
and images are darker naturally so this overlay is not needed for the most part.
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Sign Off
It’s important to engage with the Marketing Team early on with your ideas and then get sign off
on all work for any branded collateral. This ensures a clean and homogeneous brand for Version 1
throughout all its marketing material and avoids wasted effort.
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Education
Study this guide. Over time you will learn the rules by heart,
gaining the confidence to create branded assets. Use your best
judgement when implementing the brand.
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