Professional Documents
Culture Documents
Harneet Kaur
Project overview
The product:
Blush and Shades offers user to search and view
makeup tutorials easily. The user could easily look
search tutorials for specific skin tone and products
that could match that skin tone.
Project duration:
February 2023
Project overview
My role: Responsibilities:
UX designer leading the makeup tutorial Conducting interviews, paper and digital
website design wireframing, low and high-fidelity prototyping,
conducting usability studies, accounting for
accessibility, and iterating on designs.
● User research
Understanding ● Personas
I conducted interviews and created empathy maps to understand users I’m designing for and their
needs. I discovered many target users couldn’t find tutorial for specific skin tone.
However many websites do offer good tutorials but users still couldn’t find products that matched
their skin tone or skin type.
User research: pain points
1 2 3
Pain point Pain point Pain point
Problem statement:
Jack is a makeup lover
who needs to be able to
look for makeup tutorials
for beginners in specific
skin tone so he can
learn, apply and
purchase for himself.
Persona: Jack
User journey map
Goal: A fast way to view and search makeup tutorial
Choosing online
ACTION Browse tutorial Choose a tutorial Watch tutorial
website for tutorial
A. search a makeup A. Browse the website A. Choose a specific A. learnt about new
TASK LIST tutorial website for makeup tutorial skin tone tutorial skills
B. choose a website B. search for beginners B. got to know about
that has desired makeup tutorial products used.
makeup tutorial
FEELING ADJECTIVE Excited to learn new Overwhelmed with so Relieved to find Eager to try new skills
skill many options matching skin tone Nervous about the
tutorial products to buy
IMPROVEMENT Create an website for Add easy to use clear Provide on option for Add products
OPPORTUNITIES makeup tutorial with an filters, Improve makeup tutorials for specifications and
excited homepage information architecture specific skin tone reviews used in tutorial
● Sitemap
Starting ● Paper wireframes
Digital wireframes
looking for
experience.
Participants: Length:
5 participants 20-30 minutes
Usability study: findings
1 2 3
Finding Finding Finding
It was difficult to locate User was not able to see There’s no way or any
see more button under all the products used in other navigation to go
‘related videos’ section video at once. back after we click on
reviews
Mockups
Refining
●
● High-fidelity prototype
the design ● Accessibility
Mockups
Based on the insights from the usability study, I made changes to improve the site’s checkout flow.
Earlier “see more” option was kind of a link which was not quite visible, I made it more prominent
by making it a button.
Before usability study After usability study
Main Main
mockup mockup
screen for screen for
display display
Main Main
mockup mockup
screen for screen for
display display
Mockups: Screen size variations
1 2 3
I used headings with I used landmarks to help I designed the site with alt
different sized text for users navigate the site, text available on each
clear visual hierarchy including users who rely page for smooth screen
on assistive technologies reader access
● Takeaways
Going forward ● Next steps
Takeaways
1 2
Thank you for your time reviewing my work on the Bon Appetit app! If you’d like to
see more or get in touch, my contact information is provided below.
Email - harneet.heer@gmail.com