4/10/23, 1:01 PM Zoho Survey

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Customer Feedback Surv… EDITOR SETTINGS THEMES HUB LAUNCH

QUESTION TYPES Advanced Options PREVIEW

SUMMARY

Multiple Choice  (One Answer) Page 1 Untitled

BUILDER Multiple Choice  (Many Answers)

Dropdown  (One Answer) How did you hear about us?

AUDIT LOGS

Dropdown  (Many Answers) Social Network

social media
Image Selection  Search Engine Television
newspapers
Event
Rating Scale  word of mouth
Blog
Star Rating  bilboards
Advertisement
NPS 
Friend
internet / website
Slider Scale  Other (Please specify) friend / relative

Continuous Sum 

Ranking 

Boolean  (Yes/No)
How long have you been our customer?
Matrix Choice  (One Answer)
<1 month

Matrix Choice  (Many Answers) 1 month - 3 months

Matrix Rating Scale  3 months - 6 months

6 months - 1 year
Matrix Star Rating 
> 1 year
Matrix Dropdown 

Matrix Grid 

Matrix Textbox 
How well does our product/service meet your expectations?

Short Answer  Poorly

Somewhat
Long Answer 
Moderately
Number 
Very well

Email  Extremely well

Date/Time 

Multiple Textboxes 
What factors helped in your decision to choose our product/service?
Full Name 
Met your needs
Contact Information 
Our reputation

Signature  Value for money

File Upload  Easy buying process

Your previous experience with us

Heading/Description 
Convenience

QUESTION BANK Other (Please specify)

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4/10/23, 1:01 PM Zoho Survey
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How would you rate the quality of our product?
Customer Feedback Surv… EDITOR SETTINGS THEMES HUB LAUNCH
Extremely low

QUESTION TYPES Low

SUMMARY
Neither low nor high
Multiple Choice  (One Answer)
High
BUILDER Multiple Choice  (Many Answers)
Extremely high
Dropdown  (One Answer)
AUDIT LOGS

Dropdown  (Many Answers)

Rate your satisfaction with our product/service in the following categ

Image Selection 

Extremely E
Rating Scale  product packagingdissatisfied
Star Rating  Quality 1 2 3 4

NPS  Value for money 1 2 3 4

Slider Scale 
Reliability 1 2 3 4

Continuous Sum 
Usability 1 2 3 4
Ranking 
Customer service 1 2 3 4
Boolean  (Yes/No)
Shopping
1 2 3 4
Matrix Choice  (One Answer) experience

Matrix Choice  (Many Answers)

Uniqueness 1 2 3 4

Matrix Rating Scale 

Matrix Star Rating 

Matrix Dropdown 
What do you like about this product?

Matrix Grid 

Matrix Textbox 

Short Answer 
0 / 5000
Long Answer 

Number 

Email 
Do you have any suggestions for improving this product/service?

Date/Time 

Multiple Textboxes 

Full Name 
0 / 5000
Contact Information 

Signature 

How likely are you to use this product/service again?

File Upload 
Not at all
Heading/Description 
Slightly

Maybe
QUESTION BANK
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4/10/23, 1:01 PM Zoho Survey
Your Enterprise trial expires in 7 days. Know more
Department:
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How likely are you to recommend this product/service to your
Customer Feedback Surv… friends/family/colleagues?
EDITOR SETTINGS THEMES HUB LAUNCH

QUESTION TYPES
0 1 2 3 4 5 6 7 8 9
SUMMARY

Multiple Choice  (One Answer)

BUILDER Multiple Choice  (Many Answers)

Dropdown  (One Answer)

AUDIT LOGS

Dropdown  (Many Answers)

Image Selection 

Rating Scale 

Star Rating 

NPS 

Slider Scale 

Continuous Sum 

Ranking 

Boolean  (Yes/No)

Matrix Choice  (One Answer)

Matrix Choice  (Many Answers)

Matrix Rating Scale 

Matrix Star Rating 

Matrix Dropdown 

Matrix Grid 

Matrix Textbox 

Short Answer 

Long Answer 

Number 

Email 

Date/Time 

Multiple Textboxes 

Full Name 

Contact Information 

Signature 

File Upload 

Heading/Description 

QUESTION BANK
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