COMPANY PROFILE

This chapter focuses on the business details and other

information from the company's data, gathered by the students

researchers and the history of the company's successful , the

nature of the business and the classification of the market. In

this part of the study, contains the stories of how the company

started, how it manages their business grow and succeed and

what are the challenges the company has taken for its business

to grow and what types of strategies used to maintain their sales

and to make their business become successful to stay in the

market and still existence in the present day. This chapter aims

to shows as well the detailed information about the company's

MAN Approach Qualification.

2.1 Name of the Company

The Koronadal Commercial Center(KCC) started in

1947 as a textile store in Koronadal City. It was the time when

Koronadal was on its rapid commercialisation and became the

capital of South Cotabato. It then expanded in 1989 as a

supermarket and department store and branded as KCC

Shopping Center.

In 1992, KCC expanded their operations with their

second branch in General Santos City as KCC Warehouse Plaza,

which was later renamed as KCC Mall of GenSan in 1996. While

in year 2000, the KCC Shopping Center in Koronadal was then

became the KCC Mall of Marbel. In 2012, the Kainan sa KCC

was started made at the same time their branch in General

Santos City made an expansion of an additional 21,450 square

meters and was later called as Veranza by KCC or simply

Veranza Mall with an Al-Fresco dining strip, additional stores,

and an activity center.

With their growing profitability over the cities of

Koronadal and General Santos City, KCC then ventured for

their expansion in other cities within Mindanao. On December

10, 2015, KCC Mall De Zamboanga was opened and had set to

become the second largest mall in Mindanao in terms of GFA.

Last October 28, 2018, their fifth mall, KCC Mall of

Cotabato had ground broke on its 11 hectares prime lot area,

the design of the mall reveals that it has a 6 level malls. The

construction started last July 1, 2020. The target construction

period for the phase one (Mall Construction) is 20 to 24

months, due to pandemic the target date of opening is moved

to 2023 or 2024, after the completion of the mall, the

construction will proceed to phase 2 which is the construction

of 11 storey hotel and a convention center. Upon its

completion, KCC Mall of Cotabato will be the largest KCC Mall

on its opening date and the second largest mall in Mindanao.

 This chapter focuses on the business details and

other information from the company's data, gathered by the

students researchers and the history of the company's

successful , the nature of the business and the classification of

the market. In this part of the study, contains the stories of

how the company started, how it manages their business grow

and succeed and what are the challenges the company has

taken for its business to grow and what types of strategies

used to maintain their sales and to make their business

become successful to stay in the market and still existence in

the present day. This chapter aims to shows as well the

detailed information about the company's MAN Approach

Qualification.

A the koronadal commercial center(kcc) started in

1947 as a textile store in koronadal city. it was the time when

koronadal was on its rapid commercialisation and became the

capital of south cotabato. it then expanded in 1989 as a

supermarket and department store and branded as kcc

shopping center.
 In 1992, kcc expanded their operations with their

second branch in general santos city as kcc warehouse plaza,

which was later renamed as kcc mall of gensan in 1996. while

in year 2000, the kcc shopping center in koronadal was then

became the kcc mall of marbel. in 2012, the kainan sa kcc was

started made at the same time their branch in general santos

city made an expansion of an additional 21,450 square meters

and was later called as veranza by kcc or simply veranza mall

with an al-fresco dining strip, additional stores, and an activity

center.

With their growing profitability over the cities of

koronadal and general santos city, kcc then ventured for their

expansion in other cities within mindanao. on december 10,

2015, kcc mall de zamboanga was opened and had set to

become the second largest mall in mindanao in terms of gfa.

Last october 28, 2018, their fifth mall, kcc mall of

cotabato had ground broke on its 11 hectares prime lot area,

the design of the mall reveals that it has a 6 level malls. the
construction started last july 1, 2020. the target construction

period for the phase one (mall construction) is 20 to 24

months, due to pandemic the target date of opening is moved

to 2023 or 2024, after the completion of the mall, the

construction will proceed to phase 2 which is the construction

of 11 storey hotel and a convention center. upon its

completion, kcc mall of cotabato will be the largest kcc mall on

its opening date and the second largest mall in mindanao.

The nature of the business operation used of

Kainan sa KCC was deals in goods and services to provides

customers with the good products and services that they

needed. Business operation are the activities that a company

performs everything that happens within a company to keep it

running and earning profit. Include a section dedicated to

operations so that company founders understand the systems,

equipment, people, and processes need to make the

organization function. The employees contribute to the

business operations by performing the specific tasks that

assign to them, even for in finance , production or in

marketing.

Kainan sa KCC one of the cheap and delicious fast

food restaurant in all malls that provides delicious foods and

good services to the customers and on of the good feedback

restaurant here in General Santos City. The business operate

Monday to Sunday , 10:00 Am to 9:00 Pm ; fulfilling the needs

of customers and employees , especially for those people who

do not have time to cook their food.

The MAN approach qualification system helps the

business determine the prospect and potential customer by

evaluating their budget , decision-making power, and points

that related to the product or service being offered. Profit

related to the financial ability to purchase the product , while

authority to make the purchasing decision. The salesperson

was try to understand the specific problem and their approach

to meet the prospects needs. But if you go after the “NEED”

person the call should be positioned around influencing them

to make the right noises with the people who can make the

decisions to go with your product etc.

The approach helps the company to ensure that

salesperson spend their time and resources efficiently ,

focusing prospects who are more likely to convert into

customers. The company need to identify the prospects

budget for the product or service being offered to determine

the decide pricing of the products. This information helps them

taitor in their approach and present the product or service in a

way that highlights its value and how it fits with their budget,

and also helps them to know if their budget is low or enough

to used for their business.

This part aims to provide the money and ability to buy

information in Kainan sa KCC, purchasing power is the value of

a currency expressed in terms of the number of goods or

services that one unit of money can buy. It can weaken over

time due to inflation. The rising prices effectively decrease the

number of goods or services you can buy. The money are

durability, portability, divisibility, uniformity, limited supply,

and acceptability.

The money and ability to buy depends on the cost of

goods and services. The owner in a small business who wants

to purchase a new equipment for their business may have a

limited money and ability to buy if the cost of the equipment

low or high. The business owner need to explore financing

option can also impact the ability to buy, the ability to

purchase goods and services. The value of money in terms of

what it can buy at a specified time compared to what it could

buy at some period established as a base.

The Kainan sa KCC estimated gross sales or income

per month can be broken down into five different classes, each

with its own range of figures. Class A, which is the top tier, is

expected to earn between 150,000 pesos to millions per

month. Class B, on the other hand, is estimated to bring in

between 120,000 pesos to 150,000 pesos. Meanwhile, Class C

is predicted to earn a gross income of 100,000 pesos to

120,000 pesos per month. Class D falls on the lower end of the

spectrum with a range of 80,000 pesos to 100,000 pesos.

Lastly, Class E has the smallest expected earnings, with a range

of 50,000 pesos to 80,000 pesos

2.3.2 Authority to Enter into Sales / Contract

Business Permit

Republic of the Philippines, General Santos City,

Office of the city mayor, with date issued, January 23 2023.

Mayor's permit no. 09609-0 permit year. 2023 permit expires.

December 31 2023 business identification number.

B17320181200220, classification renewal. This certifies that

KCC property Holding, with INC Business Trade name KCC mall

of Gensan. Business address at J. Catolico ave ,Lagao General

Santos City has been granted Business Permit to operate the

following businesses subject to existing laws, ordinances, rules

and regulations of the GENERAL SANTOS CITY and to the

pertinent provisions of Republic Act 7160 otherwise known as

the Local Government Code of 1991 and provided further, that

conditions stipulated in the application must be complied with,

any infraction or violation therefore will be sufficient ground

for the revocation of the PERMIT.

 Kind of Nature of Business: bakery

(MANUFACTURER)- ESSENTIAL, with Gross Sales : 4,121,838.62

and Taxes: 17,325.00, Fees: 1,000.00 cinama house -aircon

(AMUSEMENT): Gross Sales: 14,483,654.55, Taxes: 17,325.00

Fees: 1,000.00, Coin operated machine (AMUSEMENT), with

Gross sales of 577,058.31, Taxes of 8,655.87, Fees: 600.00, Dry

Goods W/N Department Store (Retailer) Gross Sales:

104,148,178,.37, Taxes:318,444.54, Fees: 1,050.00, Essential

Products (WholeSaler/Retailer), Gross Sales: 1,902,471,131.63,

Taxes: 2,856,706.70 Fees: 1,550.00 Non-essential Products

(Wholesaler/Retailer), Gross Sales 51,675,765.69,

Taxes:160,727.30, Fee:2,650.00. Pharmacy w/n supermarket

(Retailer): Gross sales: 7,226,908.97, Taxes:13,840.37,

Fees:475.00, Real Estate lessor (Commercial/Shopping center),

Gross sales: 22,950,848.88, Taxes: 344,262.73, Fees: 1,650.00

Restaurant -Aircondition (within Shopping center), Gross Sales:

4,452,301.79, Taxes: 63,532.23, Taxes:63,,532.23 and Fees:

1,600.00.
 ALL EMPLOYEES MUST SECURE WORKING

PERMIT.Paid Under the following O.R.: OR No

GS05685764Date Printed, January 23, 2023 OR. Dates 01-20-

2023 ,Amount 1,421,497.32, RELEASED 1432025, Approved by

Mayor Lorelie Geronimo Pacquiao, by the authority of City

Mayor License officer IV Geraldine Zamora. Date period:

January 23, 2023 Bar Code: 51005-917320101200220, See

Appendix A.

Republic of the Philippines,General Santos City CITY

HEALTH OFFICE SANITARY PERMIT TO OPERATE Issued to KCC

MALL OF GENSAN (Registered Name) BAKERY, CINEMA HOUSE,

COIN OPERATED MACHINE, DRY GOODS, ESSENTIAL & NON-

ESSENTIAL, PHARMACY, R.E.L. AND (Type of Establishment)

RESTAURANT Address: J. CATOLICO SIL. AVE, LAGAO, GENERAL

SANTOS CITY Owner: KCC PROPERTY HOLDINGS, INC. Sanitary

Permit No.: SP 2022-0388 Issued on: February 11, 2022 Date of

Expiration: December 31, 2022 This Permit is not transferable

and will be revoked for any violation of the sanitary rules, laws

or regulation of P.D. 522 & P.D. 856 and other pertinent local
ordinances. Inspected by: JERRY PAKAN Sanoition Inspector II

Recommending Approval, Engineer IV, Environmental

sanitation Division NEIL BRANDON, City Health Officer! CGDH II

ROCHELLE GAJETE-OCO, MD, MHCA Appendix B

The dining area in Kainan sa KCC was became a

needs and a wants for many people because of the convenient

location, the wide variety of food options, the quality of the

food, and the affordability. People found it to be a great place

to dine with friends and family, enjoy a meal, and relax in a

comfortable atmosphere. It also became a place for people to

socialize and network with others in the community.

Additionally, the mall offered a variety of activities to engage

in, such as shopping, entertainment, and other forms of

leisure. All of these factors combined to make the Kainan sa

KCC a desirable place to dine, and it quickly became a need

and a want for many people.

This section tries to give information on what the

business and it's clients needs, a comfortable environment free

from unwelcome disruptions dish of a high caliber that meets

the restaurant's requirement. A welcoming, atmosphere,

friendly service from the employees during your meal, and

simple payment options. instead of a distinctive eating

experience, customers who visit fast food restaurants are

searching for speed, convenience, price, and predictability.

Entrepreneurs in the fast food industry who are aware of this

can master there aspects of the industry.

When the customers enter to a restaurant in Kainan

sa KCC, they anticipate being recognized. The type of host a

restaurant had depended on the type of restaurant it was as

well as how busy it was. The small service, but it is crucial to

the success of the restaurant. Management and wait staff in

Kainan sa KCC take over this responsibility. No matter what

you can afford for your restaurant, always make sure someone

is in charge of welcoming customers, as this crucial to a

business and the person in charge is aware of their job.

 The customers needs a good service, product, fair

price. and to feel valued, increasing the revenue, improving

customer satisfaction, and reducing costs. Meeting these

needs can require various strategies and resources, such as

marketing, sales product dovelopment, and financial

management. This includes understanding and identifying the

goal of an organization, while articulating a strategic

direction.moreover you should capture any vital concerns

regarding a company success, problems, or challenge.

This section aims to provide the information about

the wants of curtomers to our chosen company, the want of

costumers is to be immaculate with visible signs of sanitization.

When people would go out to restaurants, they used to

assume their safety. A relaxing and comfortable environment

free from disruptive outside influences, dish of a high caliber

that meets the restaurant's requirements.

Throughout on eating experience, the employees at

the restaurant was courteous and kind simple payment

options. Every client wants to have a positive experience, and a

welcoming smile from the restaurant manager or staff can go a

long way toward enhancing that experience. Customere of

restaurants should expect genuine service. While dining out,

customers want unique and flawless experiences, and they

want restaurants to creatively and proactively anticipate their

always changing needs.

They expect to recognized, have their part trips

recalled, have their past trips recalled, and be greeted by

name. Customers prefer speed. convenience, money, and

predictability above an amazing dining experience. Fast food

bussiness owners who are aware of this can master there

facets of the sector. Their fast meal is produced with respect to

both operational efficiency and clients satisfaction.