Laguna College

San Pablo City

IE422 – Information Systems
Finals – Quiz 2

Name: Ramos, Aldrich A. Course/Year: BSIE

4B

1. You are a manager for a new company that is about to start selling textbooks to college
bookstores via the Web. Several firms specialize in software that supports transactions and data
collection on the Web. Prepare an RFI for an application to support your new company’s effort
on the Web, including posted catalogs, orders, shipment tracking, payment, and data collection
for future marketing. Submit the list of questions you want prospective bidders to answer, and
provide an explanation for including each of the questions.

1. Can your software handle online orders and provide real-time order tracking for customers?

 This question is important because it will ensure that the software can handle the process of
taking orders and providing customers with updates on the status of their order.

2. Can your software collect data on customer purchases and browsing behavior for future
marketing efforts?

 This question is important because it will allow the company to gather valuable information
about customer behavior and preferences for use in future marketing efforts.

3. Can you provide references or case studies of other companies in the education industry that
have successfully implemented your software?

 This question is important because it will allow the company to see how the software has been
used in similar industries and get a sense of its effectiveness.

4. Can you provide a detailed explanation of your pricing model, including any additional costs
such as support or maintenance?

 This question is important because it will ensure that the company has a clear understanding of
the costs associated with the software and that it fits within the company's budget.

5. What is the level of technical support offered during and after implementation?

 This question is important because it will ensure that the company has access to the necessary
support to use the software effectively.

6. What is the level of customization available to meet the unique needs of our business?

 This question is important because it will ensure that the software can be tailored to meet the
specific needs of the company.