Introduction

No one likes conflict. It's stressful, nerve-wracking, and a disincentive in the work

environment

There are many types of conflicts within the business

1- The conflict of relations begins with a specific event, such as the approaching date

of project delivery, at which point mutual accusations begin.

2- Conflict of goals and conflicting values: When the interests of two parties conflict,

for example when the company reduces bonuses to ensure its profit, this conflicts

with employee satisfaction.

3- Role conflicts: Occur as a result of a promotion, if a younger employee is

appointed as project manager and wants to impose his views on older team

members in the company.

4- Emergence of Distribution Disputes: Ambition and competition are an essential

part of a career. Decisions regarding promotions or salary adjustments can create

jealousy and envy among employees.

5- Conflict of perceptions and values: It can happen when they disagree on the

method of implementation and approach.

Therefore, tendencies must be managed to ensure the success of the work.

And we have five strategies for managing it:

1- Ignore: When there is no pressure to resolve the conflict, this strategy is not

successful in the long run.

2- Adaptation: It is used when the conflict is not important in our work, but the other

party is cooperative, but it must be taken into account that exaggeration in

adaptation can make your position weak and your voice inaudible.

3- Negotiations and settlement: You get some gains in return for making some

concessions to the other party.

4- Rivalry is the reverse side of coping, used to end a relationship with an

uncooperative party.

5- Participation and cooperation: in which the existence of differences is

acknowledged and accepted, used when the differences are very important to each

party, and at the same time everyone is cooperative and willing to commit to a

solution.

Now I will talk about the problems that started with me at work when I was

assigned to add a female engineer, who was appointed head of the Human

Development Department, to organize training courses for employees. I suffered

from harassment from a female colleague at work, at first I ignored her, but it got

worse when the company started a new project to study the current situation and

assess the damage to one of the buildings. I was assigned the manager of the team

of architects, at which point my colleague started screaming and refused to

cooperate with me. I had to face the situation and solve the problem, to ensure the

quality of work. I spoke to her in the presence of the company's manager, that we

should separate our feelings from work and cooperate in completing tasks.
 Therefore, we agreed to divide the team into four groups so that there would be no

collision between them and me, and their work would be separate from mine.

Effective communication can not only solve conflicts but also avoid many of them.

References

The Top 5 Conflict Resolution Strategies )n.d). https://online.champlain.edu/blog/top-

conflict-resolution-strategies