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4. A. Help me please!
B. Can you help me?
C. How can I help you?
D. Can I take a message?
E. What's your name?
5. Why did John Adam call the Hotel Receptionist?
A. To make a reservation
B. To order food
C. To make an appointment
D. To find someone
E. To collect appointments
6. What room does the customer want to book?
A. One Junior Suites and two Double room
B. One Double room and one Junior Suites
C. There isn't any
D. Two Double room
E. One Double room and two Junior Suites
13. From the dialogue above we know that it is a conversation between .... and ....
A. A boy and his father
B. A boy and his uncle
C. A boy and his mother
D. A boy and his teacher
E. A boy and his friend
14. Why does Edi ask Mr. Abi to pick him up at his school?
A. Edi's father has just finished his afternoon meeting.
B. Edi's mother is not attending a community meeting.
C. Edi's bicycle is not broken.
D. Edi's bicycle cannot be used.
E. Edi's bicycle is being repaired.
15. Why does Edi's mother cannot pick him up at his school?
A. Edi's mother has just finished her afternoon meeting.
B. Edi's mother is attending a community meeting.
C. Edi's mother will pick the bicycle from the school.
D. Edi's mother will go home soon.
E. Edi's mother arrives in fifteen minutes.