AIL Project Proposal

Imtiaj Yousuf
(Student ID: 1903710201829)
Section: A1
Artificial Intelligent Laboratory
Computer Science and Engineering, Premier University
Chittagong
E-mail: imtiazyousufjoy@gmail.com

26th January, 2023

Contents

1 Introduction 1

2 Problem Statement 2

3 Literature Review 3

4 Methodology 4

5 Expected Outcomes 5
C HAPTER 1 I NTRODUCTION

T he Telegram messenger stands out, compared to competing services such as WhatsApp and Co, especially because of
its special function of bots and channels. Freely available application programming interfaces (APIs) make life easier if
you want to collect data or automate things. Thus, a Telegram bot is a good way to deliver information from almost
every conceivable area whenever you need it. In the following article, we would like to discuss exactly this special mode of
operation and show how it can be used in practice.
In the injection moulding industry, for example, a Telegram bot can send an automated message to a smartphone when
the level of plastic granulate required for the production of injection moulded products falls below a certain level. In this
way, it is possible to react ahead of time with a reorder or additional delivery and there is no downtime due to a shortage
of material.

With new business use cases coming every day for bot usage, bots are getting more and more popular to run in a tele-
gram environment. Also, a big thank you goes to the telegram APIs, with which you easily build a telegram bot, promote
it to get more users for your business interactions.

“A telegram bot can simplify the conversation between the user and a machine, and let users and machines execute the
task seamlessly. It helps businesses to engage the user for long enough, gathers necessary data, and more.”

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C HAPTER 2 P ROBLEM S TATEMENT

We all hear data breach news of almost every social media application from time to time.
Telegram bot sometimes takes data from its user to provide the best relevant response possible, and when personal data
is involved, many people get cold feet.
However, Telegram is a really secure application by the added advantage of data encryption, security, and privacy.
The same goes for Telegram bots, which means every exchange of messages between the user and Telegram bot is
end-to-end encrypted. By following the pair-to-pair security protocol, only the sender and the receiver can access those
messages.
In this case of the telegram bot, these two are the user and the telegram bot itself.
If you are a business or brand, having a Telegram bot can be an excellent asset for engagement if your customer base actively
uses the Telegram.
The telegram bots can provide very engaging conversations between the user and bots in Telegram. Telegram bots can
engage with animated emojis, stickers, and gifs.

Apart from marketing, some businesses need to provide customer support around the clock, so businesses can create
a chatbot for Telegram or build a customer support team to respond to customer queries almost instantly. This can help
businesses to maintain better engagement with customers. The telegram messenger covers all major platforms such as
Android, iOS, Windows phones with desktop apps for Mac, Linux, and Windows.
Furthermore, it also has a web version, which will allow you to target your prospects on an extensive scale.
Telegram bot is not a real human user, so it doesn’t have limitations like can’t work 24 x 7, errors, delay in messages,
etc.
So your business is active all the time. Due to these advantages of telegram bots, it can help you achieve a better
conversion rate.

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C HAPTER 3 L ITERATURE R EVIEW

Telegram bot is a third-party program that works on specific commands. So it can help businesses who have a repetitive
engaging process or specific repetitive tasks to execute.

For example, a telegram bot can help collect leads, provide customer support, send newsletters to existing customers,
show portfolios, run marketing campaigns, or automate some of the interactions.

Telegram bots are opening up new opportunities for businesses to acquire, engage and retain their customers.
After reading this article, you might be excited to try a telegram chatbot yourself, so to make your quest easy, here are
some of the most popular telegram chatbots:
1. Skeddy Bot Skeddy bot uses NLP (Natural language processing), which gives it capabilities to take instructions
through voice.
The primary purpose of this bot is to send reminders. This bot in Telegram can help businesses and brands because it
can be a good option for daily scheduling.

2. Airtrack It is always hard to find cheap air tickets but not anymore.

AirTrack can keep you informed on the prices of the air route you want to keep track of—a great option for people who
like to travel and want to save some cash at the same time.

3. Storebot- a bot for discovery This telegram bot works to help you find more bots. A lot can be done by checking out
top charts, searching bots, browsing them by categories, and much more.

4. IMDB Bot The IMDb bot will check the movie databases over the internet and will provide movie details such as
plot lines, actors/actresses, directors, trailers, ratings, and more.
If you are a person who is curious about movies and series, this is an excellent telegram bot for you.

5. IFTTT Bot IFTTT stands for if this, then that. This telegram bot is an API extension for the application IFTTT,
which is used to automate tasks like sending text, files, or any media at a specific time.
This telegram bot is an excellent option for people who like multitasking or automating a few things. (3.0)

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C HAPTER 4 M ETHODOLOGY

Telegram isn’t only the way to reach, target, and keep in touch with prospects, but also a powerful tool to automate
customer support services and optimize multiple processes to minimize the manual work.
A Telegram bot works by executing several commands within a Telegram chat that request information or trigger specific
actions.
For instance, you can send a Telegram bot the following command: /help or /settings. The output of these commands
appears within the Telegram chat as text feedback.
To create a chatbot on Telegram, you need to contact the BotFather, which is essentially a bot used to create other bots.
The command you need is /newbot which leads to the following steps to create your bot:
Your bot should have two attributes: a name and a username. The name will show up for your bot, while the username
will be used for mentions and sharing.
After choosing your bot name and username—which must end with “bot”—you will get a message containing your access
token, and you’ll obviously need to save your access token and username for later, as you will be needing them.We will
be using Ubuntu in this tutorial. For Windows users, most of the commands here will work without any problems.These
bots can be used to perform various tasks like converting files, checking emails and even letting users play games with
others. Every bot has a unique handle, similar to Telegram user names. To add a bot, simply search for it, click on the bot
handle and you will be able to interact with it in the chat window.Telegram bots can be written in different programming
languages (e.g., PHP, Java, and Go) or without coding using bot constructors. However, Python is easy to learn and
gives more flexibility due to a large number of open-source libraries and ready-made solutions.An important function of
a Telegram bot is the possibility to execute commands in a Telegram chat, which then directly trigger actions or request
information. For example, it is possible to send the bot the command “/help” or “/help”, which then outputs the commands
possible for this bot in the chat as text feedback.

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C HAPTER 5 E XPECTED O UTCOMES

Many of us admire the Internet of Things (IoT) and this is where a Telegram Bot comes in. It can, in environments defined
by you, comfortably inform and react. Telegram can not only enable communication between people, but with a Telegram
Bot, it can also enable communication between people and programmable machines. We can thus forward messages to
multiple devices with one click or receive them from you.
Considering global trends around hacking cases on every social media platform, Telegram is considered quite secure majorly
for the reason messages are sent across the platform in encrypted form. This makes it quite a good reason to use it for
business purposes as it will safeguard all your data and your customer’s too. It will give you and your costumes a secure
and better place to interact regarding products and services.
A telegram bot can help collect leads, provide customer support, send newsletters to existing customers, show portfolios,
run marketing campaigns, or automate some of the interactions.
E-commerce
Getting active over Telegram can help you build an instant e-store where customers can easily get the deals and products
or services and can purchase them in the first place. You can let customers have an impressive purchasing journey from
placing an order to delivery by sending regular updates via texts. For instance, amazon’s search price bot is perfect to
consider, which helps customers looking for the best price and product according to their fit.

By having a bot for Telegram, you can use it as a travel agent to act on behalf of your business. It will help customers
get the right package and information regarding different places. You can also help get the right vacation as per their budget
and other preferences. A bot can offer answers to their queries and share information like bookings, cancellation policies,
and much more.

If you are into the healthcare industry and think about how a chatbot can help you, consider this! You can give quick
assistance and medical aid to the patients at their home comfort. For instance, you can act like a virtual doctor with which
taking appointments and follow-ups will be fast and timely. Hence, it will help them organize pathways, getting in touch
with respective doctors, and much more.

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C ONCLUSION

Telegram bots are opening up new opportunities for businesses to acquire, engage and retain their customers.Telegram isn’t
only the way to reach, target, and keep in touch with the prospects but also a powerful tool to automate Customer support
services and optimize multiple processes to minimize the manual work.

A Telegram bot is a useful addition to smart communication, especially in professional areas. Compared to the most
popular messaging services, Telegram offers additional advantages in the exchange of information with the special queries
and actions of a bot listed in our article. However, like all programming, Telegram usually requires concrete programming
knowledge for extensive use. Particularly for use in industry and machine connection, the OPC Router is a recommendable
tool that extremely simplifies precisely this complex programming.

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R EFERENCES

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