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The Internet is built for research…!!! The Internet is built for research…!!!
• Consumers are able to research companies and products easily • This process can also work in reverse:
• Gathering information to compare prices and services with a few • brands can study who their customers are, what they are interested in, how
they feel about the brand, and the best times and places to engage with
clicks of the mouse. them.
• Consumers are also able to share likes and dislikes easily, whether • This is what online market research is all about.
that information is shared with companies or with friends.
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