SYMBIOSIS INTERNATIONAL (DEEMED UNIVERSITY)

(Established under Section 3 of the UGC Act 1956)

Re-accredited by NAAC with ‘A’ grade (3.58/4) Awarded Category – I by UGC

Program: B.B.A., LL.B. (Hons.)

Batch: 2020 - 2025
Semester: III
Course Name: BUSINESS & MANAGERIAL COMMUNICATION
PRN: 20010126187
Name of the Student: MOHAMMAD AYAAN KHAN

INSTRUCTIONS
1. Mention your details only in the space provided above. If any other details
name, contact detail etc. are written anywhere else in the answer script it will
be treated as adoption of unfair means.
2. Use diagrams and sketches wherever required.
3. Submission must be done by the student through google form link provided
by the examination department and all submissions must be in the word
format only(.doc/.docx). Submission of any other format will not accepted.
4. Submission will not be accepted beyond the deadline given by the
examination department in each subject. Student will be marked absent in
case of late submission.
5. Formatting guidelines: Font size & name: 12 & Times New Roman; Line
spacing 1.5; Justified; Page size: A4; No borders
6. Write your answer in your own language and do not copy paste from any
source. Read the question carefully and write your answer fulfilling the
requirements of the question.
7. If the students copy from each other’s assignment, it will be considered as
unfair means case and performance will be treated as null and void for the
entire examination.
 QUESTION 1.

Transmission of Information, idea, emotions, skills through the use of symbols, words
pictures, figures and graphs are called Communication.

Soft skills are critical for academic and professional success; they enable us to flourish in the
job, and their significance in the rising information or knowledge society cannot be
overstated. Soft skills are necessary for dealing with the external world and collaborating
with co-workers. Hard skills are technical knowledge or expertise acquired via any aspect of
life, including work or school.

The essential distinction between hard and soft skills is in how they are acquired and applied
in the job. Oftentimes, hard talents are acquired through schooling or specialised training.
They include skills such as how to operate a certain equipment, piece of software, or another
item. Soft talents are frequently viewed as personality characteristics that you may have spent
your entire life honing. They come in handy whether it comes to managing your time,
communicating with others, or confronting a challenging circumstance for the first time. In
other words, hard skills are your technical expertise, but soft skills are your general work
habits.

Soft Skills include:

 communication skills
 listening skills
 presentation skills
 interpersonal skills
 team skills
 leadership skills
 etiquette
 cross-cultural skills
 language skills

and hard Skills include:

 Multilingual or bilingual
 Management of databases
 Adobe software application suite
 Network protection
 Marketing using SEO/SEM
 Analyses statistical
 Exploration of data

When revising or developing your resume, you may want to include a section titled "Skills"
that emphasises your most relevant talents for the employment. This is especially critical for
occupations requiring specialised technological expertise. Consider the job ad for which
you're applying for guidance on what to mention and prioritise in your skills section.
Employers may look for hard and soft skills in the "requirements," "education," or "desired
skills" parts of a job posting.

Both hard and soft talents are required for job success. Although individuals acquire and
develop these talents in unique ways, both hard and soft skills may be acquired and
developed prior to applying for jobs.

The development of soft talents is divided into two stages. The first portion focuses on
establishing attitudes and characteristics, while the second part focuses on honing
communication skills for expressing attitudes, ideas, and thoughts. For effective employment,
it is vital to integrate ideas and attitudes with adequate communication abilities in oral,
writing, and non-verbal sectors. Attitudes and abilities are inextricably linked to soft skills.
Each of them has an effect on and complements the other. On the other hand developing a
hard skill is simply practice and learning of the skill you want to acquire.

The most effective technique to demonstrate your hard and soft talents is to offer concrete
examples from your previous experiences that connect directly to the job criteria for which
you are interviewing. When narrating a tale, begin by setting the scene, describe the task at
hand, detail the steps you performed, and conclude with the outcome. This is referred to as
the STAR approach, and it is a suggested strategy for delivering structured examples that are
readily understood by your interviewers.

In conclusion we can say that to maintain a successful personality and a great career one must
have to keep a proper balance between the soft skills and their hard skills. Taking Jeff Bezos
as an example we can say that he does have the soft skills of knowing how to communicate
with people, how to address their grievances and also has the practical knowledge of the field
he is in, thus it can be stated that yes balancing hard skills and soft skills is a must.

QUESTION 2.

DIFFERENT TYPES OF READING

To get the most out of what you're reading, it's vital to grasp the many types of reading
abilities. You must first have an understanding of the many forms of reading and then argue
for the one that you love the most.

The following are the various reading styles:

1. LARGE AMOUNTS OF READING:

 Extensive reading is one of the reading activities that individuals engage in to unwind
and have fun. Utilize this method if the objective is to enjoy the reading experience. It
places no obligation on the reader, and since it is so indulgent, it is rarely used when
the material is unsatisfying.
 This is a natural method to read. It is how you first learnt to read as a youngster and
then as an adult.
 This reading strategy aids in the comprehension of context-sensitive words and helps
you develop your vocabulary.
2. EXTENSIVE READING:
 Among the several types of reading abilities, intensive reading is used when the
reader want to read carefully and attentively in order to absorb each word in the book.
This part is for evaluating and deciphering each unfamiliar word or phrase.
 As the term indicates, intensive denotes in-depth. This reading approach is most
typically used while preparing for an exam or writing a report. This approach enables
information to be retained for substantially extended periods of time.
3. SCANNING:
  Consider visiting the Taj Mahal only to view Mumtaz's tomb; you'll breeze through
all the halls and gaze at all the walls simply to see the tomb. Scanning is a process that
is extremely similar.
 It is a sort of reading in which you read in search of a certain piece of information.
Your eyes scan the phrases fast until they come upon it.
 You can employ this method when you are not obliged to delve deeply into the text
and study each word attentively. Scanning is a reading strategy that is commonly used
by academics and review writers.
4. SKIMMING:
 This method comprises making an attempt to grasp the content completely. While this
method is efficient, it only gives a basic understanding of the topic.
 Skimming is a good way to get a sense of the issue at hand. This technique is widely
used to determine the utility of information.
 A good illustration of this is picking up a magazine and leafing through the pages.
You absorb just the magazine's headlines or graphics to get a sense of its substance.
5. ESSENTIAL READING:
 Among the numerous modes of reading, critical reading is distinctive. The
authenticity of facts and information is established here. You explore and analyse the
topics listed above until you reach a conclusion.
 Utilizing this method will require you to utilise your critical faculties. Critical reading
is widely utilised while reading news on social media, viewing controversial
advertising, or reading magazines.

Numerous reading styles have a range of impacts. Selecting the appropriate one might be
important to reaching your goals. Additionally, diversifying your reading habits to encompass
a range of genres will aid in your growth as a writer and speaker. By strengthening your
communication skills, you can communicate your views more precisely and clearly. It is not
always simple to communicate your message. However, reading enables you to grasp diverse
points of view. Developing a reading habit has both short- and long-term benefits.
 QUESTION 3.

A SWOT analysis is a straightforward and useful evaluation technique. A SWOT analysis

considers both internal and external elements, in addition to strengths and weaknesses. Due to
this mix of evaluation measures, a SWOT analysis is especially beneficial for acquiring a
comprehensive understanding of a business, product, brand, or new initiative early in the
project's life cycle.

SWOT analysis is an acronym for Strength, Weakness, Opportunities and Threats. In this
answer, I will do a SWOT analysis on myself. A diagram has been attached for better
understanding.

STRENGTH:

I do consider my strengths to be that I am good at communication as I am a good listener, I

am approachable, I am omnipresent and I put in all my efforts into whatever I do and I know
how to handle stress & pressure.

WEAKNESS:

According to me my weaknesses are that at this point of time, I lack practical and theoretical
knowledge of the field I am aiming at, I try to multitask, making it difficult for me to manage
things. Thirdly, I prefer working alone, which hampers my group and team management
skills.

OPPORTUNITIES:

In the course that I have chosen. there are a lot of opportunities that I get. Naming them, I can
say, I have a wide scope to choose from, I can switch to the business field as well as the law
field. Secondly, within the law field, there is a need for more lawyers due to the workload and
similarly in Judiciary. Thirdly, there is always a need of a lawyer in any field one chooses.
One needs a lawyer for all the things they do, from marriages to finances to divorces and
mergers, lawyers are the ones who draft all this.

THREATS

The threats that one might face in the field I am choosing are that considering the
advancement of technology, one might need not require Lawyers in the future. Secondly,
there are already immense number of law schools and lawyers graduating every year
reducing the opportunities for the others. And thirdly, I believe, soon in the future, lawyers
might not be required as law has become a common subject among people and all are aware
of the law.
 QUESTION 4.

MEMORANDUM

To: Ram Sharma

From: Mohammad Ayaan Khan

Date: 20 December, 2021

REDUCTION IN SALARY DUE TO ABSENCE WITHOUT LEAVE.

I am writing this to inform you that the management has decided to deduct Rs. 5,000/- from
your monthly salary due to absence from office on 8th December, 2021. As you are well
aware of the company bye laws, under Rule 24 the employee has to inform the reporting
manager before taking leave from the office on working days. The cut in salary has been
done under the same. The company does not accept such a behaviour and condemns the act.
It is thus, a warning for not complying with the rules and further strict actions might be taken
if unprofessionalism is shown in the office.

The company sticks to its bye laws and expects its employees to comply with the same, do
take this as a reminder and avoid such an unprofessional behaviour.
QUESTION 5.