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  • Maandal, Rhona R. Activity 5

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    Rhona Maandal
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    This document outlines the costs associated with quality management in percentages of the total quality cost (COQ). It shows that prevention costs made up 19.19% of COQ, appraisal costs were 16.86%, internal failure costs were 34.88%, and external failure costs were 29.07%, with all costs totaling $86,000 or 100% of COQ.

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    MAANDAL, RHONA R. ACTIVITY 5

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    This document outlines the costs associated with quality management in percentages of the total quality cost (COQ). It shows that prevention costs made up 19.19% of COQ, appraisal costs were 16.86%, internal failure costs were 34.88%, and external failure costs were 29.07%, with all costs totaling $86,000 or 100% of COQ.

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    13 views1 page

    Maandal, Rhona R. Activity 5

    Uploaded by

    Rhona Maandal
    This document outlines the costs associated with quality management in percentages of the total quality cost (COQ). It shows that prevention costs made up 19.19% of COQ, appraisal costs were 16.86%, internal failure costs were 34.88%, and external failure costs were 29.07%, with all costs totaling $86,000 or 100% of COQ.

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    Maandal, Rhona R.

    MM 3A
    Activity 5 in Total Quality Management

    PREVENTION COST AMOUNT % Of COQ


    New Product Review 500.00
    Quality Training 1,000.00
    Quality Planning 2,000.00
    Product Acceptance 13,000.00
    TOTAL PREVENTION COST 16,500.00 19.19%

    APPRAISAL COST
    Materials Inspection 2,500.00
    Field Inspection 12,000.00
    TOTAL APPRAISAL COST 14,500.00 16.86%

    INTERNAL FAILURE COST


    Downtime 5,000.00
    Scrap 10,000.00
    Retesting 6,000.00
    Rework 9,000.00
    TOTAL INTERNAL FAILURE COST 30,000.00 34.88%

    EXTERNAL FAILURE COST


    Warranty 15,000.00
    Complaint Adjustments 2,500.00
    Allowances 7,500.00
    TOTAL EXTERNAL FAILURE COST 25,000.00 29.07%

    TOTAL COST 86,000.00 100.00%

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