PwC Professional Snapshot: Quick Reference Card

Whole
leadership
Expected use: How to use:

Relation­ship Business Requestor: How to use:

skills
Global Technical
acumen capabilities
Snapshot does not replace feedback
conversations, but supplements them
by recording a point-in-time picture
of someone’s development and
differentiated performance.
acumen
• 6-12 Snapshots per year,
spread throughout the year
• Initiate at the end of project
or activity, at milestones, or
periodically (each 6 weeks or
quarter)
• For work of 40 hours plus,
covering c.80% or more of
total hours
Provider:
• For downward, upward and peer
feedback for Ass – SM in FY18
• Respond quickly to requests
(within 2 weeks)
• Differentiators to be used in
< 50% of Snapshots (for
exceptional performance)
1. H
 ave a feedback conversation
2. Fill out the Snapshot
3. F
 urther discuss if necessary
4. A
 pprove Snapshot and focus on
development actions
For more information on:
- writing Snapshot
development actions;
- spider web size when
new in grade;
- what to do when someone hasn’t
(been able to) demonstrate all
5 PwC Professional attributes. Go to the
Real-time development NL spark page.
Giving & Receiving Feedback: Quick Reference Card
1) Ask questions Feedback giver: Feedback receiver:
• F eedback is given in-the-moment or as soon as possible • B e proactive: ask for
2) Share perspectives
• Give feedback in a safe setting feedback frequently
• Positive feedback and constructive feedback are • T ake the time to reflect
3) Get clarity
equally important on feedback you have
• Feedback is about helping someone to develop for the received. What does
4) Take action
future (continue / change) this mean for your
development?
Tips:
• Prepare your feedback
• Received feedback you
• Be factual, specific and concise disagree with? Ask
• Focus on your own experience (not that of other people) questions to clarify
Feedback is Examples of questions to ask: Examples of
a two-way • Can I give you some feedback on…?
• What do you think went well/didn’t go well with the assignment?
questions to ask:
• Can you give me
conversation. (General)
• How do you think your presentation influenced the pitch?
feedback on...?
• What did you think of the
(Specific) way I answered the client’s
• What do you think you can do differently in the future…? questions?
How can I support you in this? • What do you mean by that?

- N
 eed tips and tricks on questions you can ask in a feedback conversation?
Go to the Real-time development NL spark page.
- F
 or more information on the feedback conversation model, go to the IQ app
and try the Developing People – feedback mlearn.
- P
 reparing to receive feedback? Use the ‘Being feedback ready’ one pager on the Spark page.