DISCUSS, AGREE, ACT

hotels
Check-in Conversation Starter
Use this when preparing for your quarterly performance and development check-in conversations.
Remember you don’t have to cover every question, this is a guide to aid you with the conversation.

Bring along Remember Supporting Resources

• Goals • Successful check-ins are critical to the • Quarterly Check-In Guide

ongoing engagement, wellbeing and • Feedback Guide
performance of colleagues
• PDP Template
• Personal Development Plan
• Prepare and Reflect; use the ‘Discuss’, • MyHR How to Guide
‘Agree’, ‘Act’ approach to share your
comments
• MyTalent Guide
• ‘Chop Goals Down to Size’ - HMM
• Notes from earlier check-ins
• Use examples, situations and experiences
or catch-ups • ‘Don’t Set Too Many Goals for Yourself’
where possible - HMM

• Be open and receptive to feedback • Health and Wellbeing – Our People

• Feedback from peers,
stakeholders & direct reports • Don’t just look back, use constructive
ways to focus on your future

• Career Aspirations

Owner: Global Talent & Performance V1 2021

 DISCUSS, AGREE, ACT
hotels

Check-in Conversation Starter

Wellbeing
How are you feeling about, family, work etc? Notes:
Wellbeing:
How are you coping with workload and personal circumstances? - Syafiq mentioned that sometimes he felt overwhelm at work due to the manpower
When thinking about the next stage, how do you feel? issues
What would help you maintain wellbeing?
Goals:
Goals - Assist with upsell incentive report
- Identifying upsell potential
Discussion of the priorities and if the current goals still align?
- Assist weaker upselling colleagues
What are the top 3 priorities? Deveploment:
When will they need to be delivered? - He has been consistently performing good and constantly encouraging other junior
How will you measure success? colleagues to do the same too
- He has shown great improvement with his daily task as a GEE
Development
How are you developing, what are you learning and where is your focus? Support:
- Syafiq commented that we should observe and identify his talent more despite being
busy with operation as he is ready to slowly learn DM task
What have your learnt recently?
How can we support your learning in the next stage?
What support do you need to develop?

Support
What support do you need?

What could your line manager start or continue doing?

What do you need from them to help you be successful?

Owner: Global Talent & Performance V1 2021

 DISCUSS, AGREE, ACT
hotels

Check-in Conversation Starter

Agree
Notes:
• Wellbeing support where needed. Wellbeing:
- Syafiq mentioned that sometimes he felt overwhelm at work due to the manpower issues

• Top 3 priority goals. Goals:

- Assist with upsell incentive report
- Identifying upsell potential
• Development opportunities (if applicable). - Assist weaker upselling colleagues

Act
• Agree and document your actions and timescales for delivery – Use
your local system, MyHR, Hotel Talent System etc.
• Implement and review action points raised.
• Make any updates to your goals or development plan.
• Use the notes as a follow up for your next check-in conversation.
Deveploment:
- He has been consistently performing good and constantly encouraging other junior
colleagues to do the same too
- He has shown great improvement with his daily task as a GEE
Support:
- Syafiq commented that we should observe and identify his talent more despite being busy
with operation as he is ready to slowly learn DM task

Owner: Global Talent & Performance V1 2021