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E-COMMERCE BUSINESSES IN
MYANMAR – AN OVERVIEW
E-Commerce Businesses in Myanmar – An Overview
There are thousands of purely e-commerce businesses online in Myanmar that operate
through various marketplace platforms and social media sites such as Facebook. It is
believed that the numbers grow by the day and though the government is supportive of
such ventures and understands its importance in the livelihood of many, it is also intent
on ensuring these operate legitimately under the auspices of Myanmar company law and
that consumer interests are protected.
There is a growing concern about the rise in counterfeit and defective products. There
are also difficulties in the traceability of the sellers and at times, it is unclear if profits
and incomes of these businesses are properly declared for taxation purposes.
a. Promote the use of mobile payment services, bank transfers, or card payments for
e-commerce sales.
b. Encourage retail businesses to use e-commerce and social commerce systems.
By registering with the Ministry of Commerce, such entities will be formally endorsed.
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e. Be where the business owner/s obeys the rules and procedures under the
consumer protection laws of the country and if any breaches affect the consumer,
the business owner/s agree to settle in collaboration with the relevant
organizations.
Registration Facts
The Ministry of Commerce, Department of Trade will take full responsibility for the
registration of e-Commerce/Online Shop. It will examine the facts which the business
owner declared during the application process and then examine whether the business
is performing at the submitted Website URL.
It will examine whether the company registration and export/import registrations are
satisfied within the necessary systems and check to see whether the e-commerce entity
has abided by any administrative guidelines specified by any other relevant
Departments.
The registration process will be simplified and will be easily done via an online
application method. The government intends to add a module on the existing Myanmar
Tradenet Website and registration can be done without membership of Tradenet.
Business owners will then be able to link their certificates using a script file that can be
used to display on their websites or social media sites. The whole objective of this
exercise will be to increase transparency and importantly to promote the trust of
consumers. Separately, a form of Directory of all registered e-commerce businesses will
also be officially available on either the www.commerce.gov.com website or on the
Myanmar Tradenet Website, or even on both.
Conclusion
E-commerce business owners who register judiciously under the new framework will
benefit in many ways once the law is finalised. Not only will they gain the trust with their
potential customers, should there be any misunderstanding or disputes, this can be
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fairly settled under the law. There will also be a potential to expand the reach of
consumers overseas and transactions can be safely and legally conducted and traded.
Myanmar is intent on growing its reputation as a progressive digital economy. If you are
considering setting up as an e-Commerce entity or are already operating as one, do
reach out to our legal team by emailing your inquiry to social@mravilaw.org to see if we
can help.
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