Context Internal / Contextual Issues Interested Interested Threats arising Impact of Threat (Irrespective of the Owner Impact

External Parties parties out of Issues Existing Control) Department(s)

requirement
Business Customer Operational Legal Impact (Score)
Performance (External) Loss Complianc Highest of
e (BCOL)

1. Customer
satisfaction survey
1. Top conduct timely Customer
1. Business share loss
Performance Internal Customer satisfaction survey not conducted management 2. Customer satisfaction level low
2. No new RFQ from customer.
MKT 3 3 1 1 3
2. Customer satisfaction rating
should be more than
95%

Atlease two new part

1. Top 1. Operational
Performance Internal No new RFQ received
management
should devlop in each
objective not achieve
1. Business goal will not achieve. MKT 3 1 1 1 3
financial year

1. Non confirming
part will produced.
1. Top ECN change should 2. Delay in
1. Business share loss.
Performance Internal ECN Not addressed management be adddressed within implemention of MKT 3 3 1 1 3
2. Customer 10 Working Days ECN.

Confidential 04/25/2023 Page 1of 6

 Rate the Risks: Impact
Area High = 9

Business performance/ plan

Business Perfomance will be severely Impacted
Significant Shortfall in
satisfying critical customer
Customer requirements.
(Quantity/Quality/Delivery).

Will not meet Volume, Quality

and Cost targets
Operational

Regulatory requirements will

Legal Compliance not be met.

Probability

High

Rating 9

Very High, will be almost a routine

Occurrence in future feature within the immediate next
year

Over 10%
Percentage chance
Impact 9
3
1
Rate the Risks: Impact
Moderate = 3 Low = 1

Business performance/ plan will have Little or No Impact

some Impact
Unable to fully satisfy all customer Near 100% satisfaction of
requirements customer requirements expected.
(Quantity/Quality/Delivery).
Customer will experience limited
impact.
Marginal Non compliance to Negligible impact on Quantity,
Production/Quality/Cost target. May Quality and Cost with existing
be met if additional resources are resources.
provided.

No impact to the Legal

requirements/ employees or end
user.

Probability

Moderate Low

3 1

Possible, may arise once or twice within Not likely, almost impossible to occur
the immediate next year or 2 from now to 2 years

5% to 10% <5%
 9 27
3 9
1 3
1 3
81
27
9
9