TABLE OF CONTENT

Title page………………………………………………………………………………………………………………i
Dedication…………………………………………………………………………………………………………….ii
Acknowledgement……………………………………………………………………………………………….iii
Table of content…………………………………………………………………………………………………..iv
Abstract………………………………………………………………………………………………………………..v
CHAPTER ONE
1.1 Introduction……………………………………………………………………………………………….1

1.2 Objectives of
SIWES……………………………………………………………………………………1

1.3 Relevance of SIWES

program……………………………………………………………………..2

1.4 Brief History of

AEDC………………………………………………………………………………….2

1.5 Organization Chart of Kedco Business Unit…………………………………………4

CHAPTER TWO

2.1 Orientation/Introduction……………………………………………………………………………5

2.2 Dispatch
Office……………………………………………………………………………………………5

2.3 Cash Control Unit……………………………………………………………………………………….6

2.4 Credit Control Unit……………………………………………………………………………………..8

2.5 Cash Office…………………………………………………………………………………………………9

CHAPTER THREE

3.1 Conclusion………………………………………………………………………………………………..11

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 CHAPTER ONE
INTRODUCTION
1.1 Introduction

The Student Industrial Work Experience Scheme (SIWES) is the accepted

skills training programme, which forms part of the approved minimum
academic standard in the various degree programme for all the Nigeria
Universities and Polytechnic. It is an effort to bridge the gap existing
between theory and practice of Engineering, and Technology, Sciences,
Agriculture, Medical, Management and other Professional Educational
Programme in the Nigeria Tertiary institution. It is aimed at exposing
students to machines and equipment, professional work methods and
ways of safeguarding the work areas and worker in industries and other
organization. The minimum duration should normally be 16 weeks (4
months). The scheme is a tripartite programme, involving the students the
institutions and the industrial (employers). It is funded by the federal
government of Nigeria and jointly coordinated by the industrial training fund
(ITF). Consequently, I did my SIWES programme at Kano Electricity
distribution company (KEDCO).

In designing this programme some objectives was held in view as seen

below.

1.2 OBJECTIVES OF SIWES

Specifically, the objective of SIWES is to

1.Provide an avenue for students in Nigeria tertiary institution to

require industrial skills and experience in their course of study.

Prepare students for the work situation they are likely to meet after
graduation.

2.Expose student to work methods and techniques in handling

equipment and machinery that may not be available in the institutions.

Make the transition from the institution to the world of works easier
and enhance students contact for later job placement.

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 3.Provide student with the opportunity to apply their theoretical
knowledge in real work situation, therefore bridging the gap between
institutions work and actual practices and

4.Enlist and strengthen employer’s involvement in the entire

educational process of preparing graduates for employment in
industry and nation building.

1.3 RELEVANCE OF SIWES PROGRAMME

The importance of SIWES programme encompasses the following:

1. It serves as a ‘bridge’ between the student theoretical knowledge

acquired in institution lecture hall/laboratory and the needed
exposure and relevant work experience in the world of work.

2. It builds students for the work situation awaiting them after

graduation i.e. it gives the students minimum requirements needed in
industrial exposure in preparatory in employment.

3. It enhances student’s competency in work method, and techniques in

handling equipment and machine.

4. It gives employers (industries) opportunity to participate in the entire

training of graduates for nation building

5. It provides students with the opportunity to put into applicable their

theoretical knowledge.

6. It serves as one of the ways by which federal government can be

involved in the training of her citizens.

7. It exposes students to eminent personality. This enhances student

contacts for late job placement.

8. It creates awareness in the students of the role as professional in the

world of work.

9. It acquaints students with common and likely problem faced by

workers in the world of work and ways to tackle such problem
positively.

10. It serves as a eye-opener to the students to know the

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 importance of their course of study to humanity.

1.5 ORGANIZATION CHART OF AEDC GARKI BUSINESS UNIT

BUSINESS MANAGER
BM

Senior Manager Senior Manager

Finance and Account Marketing
Senior Manager Senior Manager
Admin Operation &
i

KPI Office

Service unit Customer

care
Bills
Credit
distributo
control
Cash Dispatch r officers
control unit office
Cash office Electricians
Final
account
Installation
officers

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 CHAPTER TWO
ACTIVITIES CARRIED OUT AND EXPERIENCE ACQUIRED
2.1 Introduction/Orientation
The first week of my resumption was used for introduction and
orientation. On my arrival at the organization I went to the Business
manager’s office and introduce myself to him. Thereafter, he introduced
me to SM FINANCE AND ACCOUNT DEPARTMENT. I was shown round the
department, and I was taken to Cash control office, were I saw among
other things computer system, casting Machine, calculator and files were
records are kept. Also I was taken to Credit control Unit, were I saw
computer system and calculator also. There and then I headed to Cash
office, I saw among other things Casio Payment Register Machine and
Samsung Payment Register Machine used for payment of electricity bills
(stubs). Also I was taken to dispatch unit to be precise, I was shown the
equipment used e.g. Landline telephone for customers calls, also Radio
connected to other dispatch unit. The orientation gave me an insight into
the nature of the job.

2.2 INTRODUCTION TO DISPATCH OFFICE

Dispatch office

This is the office where the distribution of electricity and the maintenance
of transformer and Raing Main Unit (RMU) is carried out. They make use of
the radio which have signal connected to other business unit and dispatch
offices within Garki District and Zonal Headquarter located in Wuse zone 4.

This is the office, were customer come to, and complain of either low
shading of power of power failure, once the complain is recorded down,
they will forward it to Business Manager (BM) for management signing
then give go ahead to electricians to check the customers Raing Main Unit
(RMU) or their transformer.

THE RADIO

This is an electronic machine, having antenna for signal, speaker for

hearing, buttons for changing of channels by switching between dispatch
offices, button to high and reduce volume and also a Mic having a button at

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the side, this button is pressed down to enable you speak and once you are
through speaking you release it to enable you hear from the person you are
connected to.

THE TELEPHONE

This is a landline telephone, generally used by customer to complain of

power failure.

Research was carried out by me in the office that in a day, about 30 – 50

customers either called to come to complain of power failure.

AEDC BOOK FOR COMPLAIN

This is a book used to record customer complain, it contains customer

name, address, RMU Number/Transformer number, time of complain and
signature.

s/n Name Address RMU/Trans Time of c sign

1 Bello Usman Garki Model UT/20BC/012 12:00PM
Mkt

2.3 CASH CONTROL UNIT

This is the office were all cash collection analysis invoice is take to. They
are in charge of controlling the financial flow of money in the Business unit,
Cash collection analysis invoice comes from Cash office, and it’s the total
sales of electricity per day, which the cashier summarizes and recorded
into cash collection analysis invoice. Once this invoice is taken to control
unit, is being recorded down into Book 2 which is called Monitoring Book.

Cash control unit deals with filing of Daily cash collection into file, and
stapling of daily Cash collection analysis Analog into AEDC analysis book.
This in turns is compiled and transferred to Zonal Headquarters for record
purpose.

MONITORING BOOK (BOOK 2)

This is use to monitor sales from the receipt number to the batch number
and also the amount of sales for that day. Is a book were the daily Cash
6
collection analysis invoice is being recorded. In it you will see the following
headings:

1 Service Centre

2 Cashier Name

3 Analog

4 Batch Number

5 Receipt Number

6 Total Sales

7 Total Audit Roll

8 Lodgment

9 Momas Breakdown

10 Reconnection

11 Penalty

REGISTERING BOOK

This is a book that contain customer payment receipt and in it you will find

1 Date of payment

2 Name of Customer paying

3 Address of Customer

4 Account Number of the Meter

5 Receipt Number and

6 Amount paid by Customer

IMPRESS (BOOK 6B)

This is the money the zonal headquarter send to every Business unit to
enable the Business manager run the affairs of the organization for a
month. One the month runs out, details of how the money was spent and
the remaining money will be sent back to zonal office.
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BOOK 6A: This is a book that contains all cash receipt from cash offices
and inter-switch also, at the end of the month there is a report called 249
also called cash receipt, remittent and impress account report which will be
brought forward

Remittent means money transferred to Zonal office.

BOOK 3: This Book contains all money for reconnection, penalties and
others. Penalties in the sense that customer bypass of meter or customer
reset the meter to suit him/her, when he is caught he will pay for it.

CALCULATION OF PERCENTAGE AND VATOUT PUT

Percentage and vat output is calculated when compiling tally system.

60% of 181,000 = 181,000x.060 = 108, 600

40% of 181,000 = 181,000x0.40 = 72, 400
Vat output = 181, 000x5÷105 = 8619.05

When this vat output and percentage is calculated per each customer, is
then forwarded to zonal office through the tally system using ERP 9
software, to enable the zonal headquarter to see if the figure correspond
with the amount they have.
This office works hand in hand with zonal headquarter.

2.4 CREDIT CONTROL UNIT

This is the office that deals with clearing of Daily Cash Collection Analysis
before it is taken to cash control unit to be registered into monitoring book.
They are also in charge of customer Draft which is sent to them from
marketing department after working on the bank draft is taken to zonal
headquarter at Wuse zone 4.

CLEARING REGISTER

This is a book were daily cash collection analysis is recorded and cleared
by a clearing officer, in it you will find:

1 Service Centre

2 Pre-Pay

3 Batch Number
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 4 First/Last Receipt Number

5 Bank Name

6 Teller Number

7 Total Audit Roll

8 Total Sales

9 Reconnection and

10 Cashier Name.

BANK DRAFT

Bank drafts are cheques and other evident of payment, collected from
customers by the marketing officers which in turn will be sent to credit
control unit, for the credit control officer to work on. And it is done by
picking the machining number made up of 5 digit, customer name, meter
number and amount e.t.c.

AEDC PAYMENT BANK DRAFT

This is where the details in the cheque are written to e.g. the name,
Address, Amount paid, Date of payment and cheque number, after which it
will be sent to cash office for machining. Once the machining is done it
comes back to credit control office for every details to be entered into the
computer system using Microsoft excel.

MEMO

Memo is done in Microsoft work, printed and attached to the bank draft
which was done in Microsoft excel too, having two copies of those
documents, one will be sent to zonal headquarter after signing by the
Business manager and the District Accountant, then the other will remain
with credit control officer for future references.

2.5 CASH OFFICE

This office is controlled by a cashier, who attends to customers that comes

to pay for electricity bills (stub), reconnection fees, penalty fees e.t.c. in
other words this is the office that collect any monetary aspect from
9
customers. They are in charge of machining of bank draft Using Casio
payment register.

This office make use of machines such as: Samsung payment register,
Casio payment register, computer system, pos machine and also Casio
print for printing of pre-paid meter bill.

CASIO PAYMENT REGISTER

This is the machine that records all electricity bills (Stubs) and also
machining of all electricity bills and bank draft. Once the customers comes
to pay for electricity the meter number is inputted to the machine, after
which the cashier machined the bill, detach the customer copy from the
company, and hand over the customer copy to them.

SAMSUNG PAYMENT REGISTER

This is the machine that records all reconnection bills which the customer
pays after he/she have been disconnected. Is also a machine that record
penalty and defaulters.

RECONNECTION:

These are customers who were disconnected because they did not pay for
electricity. Reconnection have their own account number and details that is
entered into the machine, the customer’s copy is given to them, while the
company’s copy is kept for future references.

PENALTY:

Penalty is given to those who do illegal connection, when they are caught,
they are billed and the payment is registered into the machine (Samsung
Payment Register).

POINT OF SALES (POS) MACHINE

This enables the customer to pay their bills using ATM Card.

EPSON MACHINE:
This is a machine use to print the pre-paid payment receipt, where the
amount, the credit unit, and pin that will be entered into the meter.

COMPUTER SYSTEM
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The computer system is use for those who have pre-paid meter, the meter
number will be typed to the software in the computer which in turn will
display your name, Address and type of meter, after which the amount the
customer is paying, will be entered into, and then printed out from the Casio
print machine.

AEDC CUSTOMER PAYMENT REGISTER

This is a book where customer electricity bills (Stubs) is being recorded
into e.g. the Name, Address, Meter number, Amount paid and the
machining number for reference purpose.

WEEKLY DATA COLLECTION OF CUSTOMERS WHO PAID FOR

ELECTRICITY BILLS (STUBS)

Monday Tuesday Wednesday

*
Thursday Friday Saturday Sunday
30 35 18 21 49 15 8
55

50
*
45

40

35 *

30 *

25

20 *
*
15 *

10
*
5

1 2 3 4 5 6 7 8

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 CHAPTER THREE
CONCLUSION AND RECOMMENDATION

3.1 CONCLUSION
During my four (4) months industrial attachment training to Finance
and Account Department, Abuja Electricity Distribution company Garki II, I
acquired a lot of skills and experience in the area of writing requisition,
computer application and packages, making use of Casio and Samsung
payment Register, Casting Machine, keeping of monitoring Book, clearing
Register, Customer Payment Register, Book 3 and 2, communication Radio,
calculation of percentage and vat output, and also customer payment
register Book.

Really, it offered me the opportunity to put into practice the knowledge

acquired in School. More importantly, it serves as a bridge through which I
will become a competent analyst and statistician in the near future.

Conclusively, it is not to blow my own trumpet, to mention that I played a

key role in enhancing the efficiency of the department through undertaking
of many jobs and swift performance of any task given to me. This
contribution reflected among other areas. At my departure the head of cash
control unit said, and I quote, “So you are leaving, who will be helping us in
doing all this work, Ademu we are going to miss you”.

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3.2 RECOMMENDATION

Based on what I encounter in the student Industrial Work Experience

Scheme (SIWES), I therefore recommend as follows:

1. That federal Government should make it mandatory for all ministries,

companies and government parastatas to offer attachment spaces
to student without any charge.

2. That the industries (employers) should pay students monthly

allowance and as at when due.

3. That the department of finance and account Abuja Electricity

Distribution Company Garki II, Should make effort to design and print
out in form of pamphlet job specifications that will be suitable for
student that will be attach to.

4. That AEDC management should equip and employ more hand in

different unit of the department.

5. That if possible ITF should device a means of paying the student

monthly to support students who are enduring the program instead of
enjoying it, for lack of finance.

6. The Federal Government should encourage industrialization to create

more chance for students.

7. That student on SIWES should be visited by school SIWES

coordinator and ITF officers.

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