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    NESKIVA
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    The document provides troubleshooting steps for internet and wireless connection issues including power cycling the laptop and router by turning them off and unplugging them, refreshing drivers and BIOS updates, running hardware diagnostics tests on the wireless module, reinstalling the operating system, and resetting the browser if webpages are not loading. It recommends trying these steps in the order listed to potentially resolve connectivity problems.

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    The document provides troubleshooting steps for internet and wireless connection issues including power cycling the laptop and router by turning them off and unplugging them, refreshing drivers and BIOS updates, running hardware diagnostics tests on the wireless module, reinstalling the operating system, and resetting the browser if webpages are not loading. It recommends trying these steps in the order listed to potentially resolve connectivity problems.

    Copyright:

    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    5 views2 pages

    1

    Uploaded by

    NESKIVA
    The document provides troubleshooting steps for internet and wireless connection issues including power cycling the laptop and router by turning them off and unplugging them, refreshing drivers and BIOS updates, running hardware diagnostics tests on the wireless module, reinstalling the operating system, and resetting the browser if webpages are not loading. It recommends trying these steps in the order listed to potentially resolve connectivity problems.

    Copyright:

    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 2

    internet issues or wireless issues

    not connect connections are avalable


    power drain

    power cycle(switch off the laptop and router and unpluged then again power on the laptop then rauter

    driver refresh bios update

    f2 hardware diagonostic(wireless moduletest)

    reinstall the os pick the computer

    pick up the laptop

    not connect no connections are avalable

    power drain

    power cycle(switch off the laptop and router and unpluged then again power on the laptop then rauter(during

    driver refresh bios update

    f2 hardware diagonostic(wireless moduletest)

    reinstall the os pick the computer

    pick up the laptop

    connected but webpage is not comming


    reset the browser

    driver refresh bios update

    f2 hardware diagonostic(wireless moduletest)

    reinstall the os pick the computer

    pick up the laptop


    the laptop then rauter

    ss moduletest)

    the laptop then rauter(during power cycle do bios default)restart

    ss moduletest)

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