DN Series 200: Operator Manual

DN Series 200
Operator Manual
01750310383 E
Copyright © Diebold Nixdorf. Copyright protection is claimed for each revision listed in the document his-
tory, as of the date indicated. All Rights Reserved.
This document contains proprietary information of Diebold Nixdorf, Incorporated or its subsidiaries (col-
lectively “Diebold Nixdorf“) and may include information that is protected by copyright, trademark and
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No part of this document may be translated, reproduced, stored in a retrieval system, or transmit-
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If the document pages state the information is confidential (or words of similar import), then this
document is intended solely for the use of the employees or other personnel of Diebold Nixdorf
unless expressly authorized in writing by Diebold Nixdorf. Other uses of this information without
the express written consent of Diebold Nixdorf are prohibited.
This document should be treated as confidential material for security reasons. Any unauthorized
disclosure or use of confidential material may violate the U.S. Theft of Trade Secrets provisions
of Section 1832 of Title 18 of the United States Code as well as comparable laws in other jurisdic-
tions throughout the world, and may be punishable by fine and imprisonment.
This document and the information contained herein are provided AS IS AND WITHOUT WARRANTY.
In no event shall Diebold Nixdorf or its suppliers be liable for any special, indirect, or consequential dam-
ages of any nature resulting from the use of information in this manual. The information contained in this
document is subject to change without notice. When using the document for system implementation,
please call your authorized Diebold Nixdorf sales or service representative for any applicable changes.
Any trademarks, service marks, product names or company names not owned by Diebold Nixdorf, that
appear in this document are used for informational purposes only, and Diebold Nixdorf claims no rights
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Nixdorf products by the owners thereof.
Your use of this document and/or any of the information contained herein constitutes your agreement to
all of the terms stated on this page.
Copyright © 2020, Diebold Nixdorf ii

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Table of contents
1 Introduction ................................................................................................................................ 1-1
1.1 Symbols used in this Manual .............................................................................................1-1
1.2 Section-specific Warning Notes .........................................................................................1-2
1.3 Signs, Labels and Symbols................................................................................................1-3
2 Safety .......................................................................................................................................... 2-1

2.1 General safety precautions for the system.........................................................................2-1
2.2 Radio Interference..............................................................................................................2-4
2.3 General power interruption.................................................................................................2-5
3 Description ................................................................................................................................. 3-1

3.1 System overview ................................................................................................................3-1
3.1.1 Overall view......................................................................................................... 3-1
3.1.2 Chassis components........................................................................................... 3-5
3.1.3 Component carrier pulled out.............................................................................. 3-8
3.1.4 Fascia components ............................................................................................. 3-12
3.1.5 Safe components ................................................................................................ 3-21
3.1.6 Cash Components .............................................................................................. 3-28
3.2 External control unit ...........................................................................................................3-30
3.2.1 Functions of the External Control Unit ................................................................ 3-31
3.2.2 LED Codes.......................................................................................................... 3-32
3.3 Card box (removable) ........................................................................................................3-34
3.4 Card Box (lockable)............................................................................................................3-35
3.5 Remote Status Indicator.....................................................................................................3-36
3.6 Technical data ....................................................................................................................3-38
3.6.1 General installation conditions ............................................................................ 3-38
3.6.2 Environmental conditions .................................................................................... 3-41
4 Operation .................................................................................................................................... 4-1

4.1 Opening/closing the doors .................................................................................................4-1
4.1.1 Opening/closing the front door ............................................................................ 4-2
4.1.2 Opening/closing the rear door............................................................................. 4-4
4.2 Opening/closing the fascia .................................................................................................4-5
4.2.1 Opening/Closing the Frontload Fascia................................................................ 4-5
4.2.2 Opening/closing the Rearload fascia .................................................................. 4-6
4.2.3 Opening/closing the Fascia with Fascia Lock ..................................................... 4-7
4.3 Starting up / Shutting down the System .............................................................................4-9
4.3.1 Starting up the System........................................................................................ 4-9
4.3.2 Shutting down the System .................................................................................. 4-10
4.4 Starting T/SOP ...................................................................................................................4-11
4.5 Pulling out/pushing in components ....................................................................................4-12
4.5.1 Pulling out / Pushing in Cash Components......................................................... 4-12
4.5.2 Component carrier .............................................................................................. 4-15
4.5.3 CDM module with TP29 ...................................................................................... 4-18
4.5.4 Opening/closing the additional latching mechanism of the upper unit ................ 4-22
4.6 Emptying the Card Box (removable) ..................................................................................4-24
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Table of contents
4.6.1 Removing the card box ....................................................................................... 4-24

4.6.2 Opening the card box.......................................................................................... 4-25
4.6.3 Closing the card box ........................................................................................... 4-27
4.6.4 Pushing in the card box ...................................................................................... 4-28
4.7 Emptying the Card Box (lockable)......................................................................................4-29
4.7.1 Opening the card box.......................................................................................... 4-29
4.7.2 Removing cards .................................................................................................. 4-30
4.7.3 Closing the card box ........................................................................................... 4-30
4.8 Accessing the UPS ............................................................................................................4-32
4.8.1 Accessing the UPS with a window trim ............................................................... 4-32
4.9 Opening/closing the operator panel ...................................................................................4-33
4.9.1 Opening/closing the operator panel inspection window ...................................... 4-33
4.9.2 Opening/Closing the Operator Panel .................................................................. 4-34
4.10 Replacing the logo in the fascia .........................................................................................4-35
4.10.1 Branding label fascia........................................................................................... 4-35
4.10.2 Adhesive branding label...................................................................................... 4-38
4.11 Replacing the logo in the trim.............................................................................................4-39
4.12 Setting the volume of the headphone jack .........................................................................4-41
5 Troubleshooting......................................................................................................................... 5-1
5.1 General Information ...........................................................................................................5-1
5.2 Prerequisites for troubleshooting .......................................................................................5-1
6 Maintenance ............................................................................................................................... 6-1

6.1 Cleaning Housings .............................................................................................................6-1
6.2 Cleaning Keyboards...........................................................................................................6-2
6.3 Cleaning LCD .....................................................................................................................6-3
7 Disposal ...................................................................................................................................... 7-1
8 Corresponding documentation ................................................................................................ 8-1
9 Appendix..................................................................................................................................... 9-1
9.1 Compliance with Standards and Approvals .......................................................................9-1
9.2 Declaration of Conformity...................................................................................................9-2
9.3 Environmental Protection ...................................................................................................9-3
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Table of contents
List of Figures
Figure 2-1 Switching off the system.........................................................................................2-5
Figure 2-2 General power interruption - Disconnecting the plug .............................................2-5
Figure 3-1 Frontload overall view ............................................................................................3-1
Figure 3-2 Rearload overall view .............................................................................................3-2
Figure 3-3 Rear view with operator panel inspection window .................................................3-3
Figure 3-4 Illuminated privacy panel........................................................................................3-4
Figure 3-5 Fascia open............................................................................................................3-5
Figure 3-6 Rear door opened - without operator panel inspection window .............................3-6
Figure 3-7 Rear door opened with operator panel inspection window ....................................3-7
Figure 3-8 Frontload component carrier with coin module ......................................................3-8
Figure 3-9 Component carrier pulled out - Rearload ...............................................................3-9
Figure 3-10 Frontload component carrier with CDM module.....................................................3-10
Figure 3-11 Rearload component carrier with CDM module .....................................................3-11
Figure 3-12 15" version, broadside format with function keys ...................................................3-13
Figure 3-13 15" version, broadside format without function keys ..............................................3-14
Figure 3-14 19" version, broadside format without function keys ..............................................3-15
Figure 3-15 19" version, portrait format without function keys...................................................3-16
Figure 3-16 Version 15" with function keys - Rearload..............................................................3-18
Figure 3-17 Guide lights ............................................................................................................3-19
Figure 3-18 Keyboard privacy shield .........................................................................................3-20
Figure 3-19 Front door opened..................................................................................................3-21
Figure 3-20 Safe opened with RM4V - Frontload ......................................................................3-22
Figure 3-21 Safe opened with RM4H - Frontload ......................................................................3-23
Figure 3-22 Safe opened with CMD-V6C - Frontload................................................................3-24
Figure 3-23 Safe opened with RM4V - Rearload.......................................................................3-25
Figure 3-24 Safe opened with RM4H - Rearload.......................................................................3-26
Figure 3-25 Safe opened with CMD-V6C - Rearload ................................................................3-27
Figure 3-26 Upper Unit ..............................................................................................................3-28
Figure 3-27 Lower Unit ..............................................................................................................3-29
Figure 3-28 External Control Unit - Overview ............................................................................3-30
Figure 3-29 Removable card box ..............................................................................................3-34
Figure 3-30 Lockable card box ..................................................................................................3-35
Figure 4-1 Opening the rontload front door .............................................................................4-2
Figure 4-2 Opening the Frontload front door ...........................................................................4-2
Figure 4-3 Closing the Frontload front door.............................................................................4-3
Figure 4-4 Closing the front door with a key ............................................................................4-3
Figure 4-5 Opening the rear door ............................................................................................4-4
Figure 4-6 Opening the fascia .................................................................................................4-5
Figure 4-7 Closing the fascia ...................................................................................................4-5
Figure 4-8 Rearload system - Actuating the release ...............................................................4-6
Figure 4-9 Rearload system - Opening the fascia ...................................................................4-6
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Table of contents
Figure 4-10 Rearload - Closing the fascia .................................................................................4-7

Figure 4-11 Opening the fascia lock ..........................................................................................4-7
Figure 4-12 Opening the fascia with fascia lock ........................................................................4-8
Figure 4-13 Closing the fascia with fascia lock..........................................................................4-8
Figure 4-14 Switching off the System ........................................................................................4-9
Figure 4-15 Turning off the System ...........................................................................................4-10
Figure 4-16 Calling the T/SOP...................................................................................................4-11
Figure 4-17 Pulling out the Upper Unit ......................................................................................4-12
Figure 4-18 Pushing in the Upper Unit ......................................................................................4-13
Figure 4-19 Pulling out the Lower Unit ......................................................................................4-13
Figure 4-20 Pushing in the Lower Unit ......................................................................................4-14
Figure 4-21 Pushing up the operator panel ...............................................................................4-16
Figure 4-22 Lowering the operator panel...................................................................................4-16
Figure 4-23 Pulling out/Pushing in component carriers .............................................................4-17
Figure 4-24 Releasing component carrier CDM with TP29 .......................................................4-18
Figure 4-25 Pulling out CDM with TP29 ....................................................................................4-18
Figure 4-26 Unlocking CDM with TP29 .....................................................................................4-19
Figure 4-27 CDM with TP29; opening the document tray..........................................................4-19
Figure 4-28 CDM with TP29; closing the document tray ...........................................................4-20
Figure 4-29 Closing CDM with TP29 .........................................................................................4-20
Figure 4-30 CDM with TP29; pushing in the printer...................................................................4-21
Figure 4-31 CDM with TP29; pushing in the component carrier................................................4-21
Figure 4-32 Opening the additional latching mechanism of the upper unit ...............................4-22
Figure 4-33 Pulling the upper unit forwards...............................................................................4-23
Figure 4-34 Pulling out the removable card box ........................................................................4-24
Figure 4-35 Unlocking the removable card box .........................................................................4-25
Figure 4-36 Opening the removable card box ...........................................................................4-25
Figure 4-37 Removable card box – Removing cards ................................................................4-26
Figure 4-38 Closing the removable card box.............................................................................4-27
Figure 4-39 Locking the removable card box ............................................................................4-27
Figure 4-40 Pushing in the removable card box ........................................................................4-28
Figure 4-41 Unlocking the lockable card box.............................................................................4-29
Figure 4-42 Opening the lockable card box...............................................................................4-29
Figure 4-43 Lockable card box – Removing cards ....................................................................4-30
Figure 4-44 Closing the lockable card box ................................................................................4-30
Figure 4-45 Locking the lockable card box ................................................................................4-31
Figure 4-46 Opening the UPS for rearload versions with window trim ......................................4-32
Figure 4-47 Pulling out the UPS for rearload versions with window trim ...................................4-32
Figure 4-48 Unlocking the operator panel inspection window ...................................................4-33
Figure 4-49 Opening the operator panel inspection window .....................................................4-33
Figure 4-50 Opening/closing the operator panel .......................................................................4-34
Figure 4-51 Dimensions of the branding label fascia.................................................................4-35
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Table of contents
Figure 4-52 Branding label - Loosening clips ............................................................................4-36

Figure 4-53 Replacing the branding label..................................................................................4-36
Figure 4-54 Branding label – Closing clips ................................................................................4-37
Figure 4-55 Dimensions of the adhesive branding label ...........................................................4-38
Figure 4-56 Recess for the adhesive branding label .................................................................4-38
Figure 4-57 Logo dimensions in the trim ...................................................................................4-39
Figure 4-58 Releasing the logo..................................................................................................4-39
Figure 4-59 The logo pane opens..............................................................................................4-40
Figure 4-60 Removing the logo holder ......................................................................................4-40
Figure 4-61 Setting the headphone jack volume .......................................................................4-41
Figure 9-1 Declaration of Conformity.......................................................................................9-2
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Table of contents
List of Tables
Table 1-1 Warning signs used................................................................................................1-3
Table 1-2 Mandatory signs used ............................................................................................1-3
Table 3-1 Functions of the On/Off button ...............................................................................3-31
Table 3-2 Electrical characteristics of the supply network......................................................3-38
Table 3-3 System conditions ..................................................................................................3-39
Table 3-4 Installation specifications........................................................................................3-40
Table 3-5 Heat dissipation......................................................................................................3-41
Table 3-6 Climatic environmental conditions..........................................................................3-41
Table 3-7 Noise emissions .....................................................................................................3-41
Table 6-1 Approved cleaning agents for the housing .............................................................6-1
Table 6-2 Approved cleaning agents for keyboards ...............................................................6-2
Table 6-3 Approved cleaning agents for the LCD .................................................................6-3
Table 8-1 Related documentation ..........................................................................................8-1
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1
1 Introduction
This operator manual is intended to make it easier for you to get to know the Systemand to use it for its
intended purpose.
This operator manual contain important information for the safe, proper and economical operation of the
system. Observing them helps to reduce risks, repair costs and downtimes and to increase reliability and
service life.
Existing national regulations on accident prevention and environmental protection also apply.
The operator should ensure that every person working with or on the system reads and applies this oper-
ator manual.
This operator manual must be kept in a known and easily accessible place and must be consulted even
in the event of the slightest doubt.
1.1
1.1 Symbols used in this Manual
● Text following this mark represents an item in a list.

"" Text in quotation marks refers to other chapters or sections in this document.
'' Text in simple quotation marks relates to components/mounting parts which are in-
cluded in the delivery package.
Prerequisite that must be fulfilled before any action is taken.
1. Numbered instructions describe tasks which must be carried out in the specified se-
quence.
2.
n.
Intermediate result of an action.
Action successfully completed.
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Introduction
1.2
1.2 Section-specific Warning Notes
DANGER
This warning note describes a hazard with a high degree of risk which, if not avoided, will
result in death or grave bodily injury.
WARNING
This warning note describes a hazard with a medium degree of risk which, if not avoided,
could result in death or grave bodily injury.
CAUTION
This warning note describes a hazard with a low degree of risk which, if not avoided, could
result in slight or minor bodily injury.
NOTE
This note provides application tips and information that help prevent errors and material
damage.

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Introduction
1.3
1.3 Signs, Labels and Symbols

The following labeling can be used in this manual or on the system.
Table 1-1: Warning signs used
Warning signs
General Warning of Warning of Warning of

warning sign electrical voltage hot surfaces hand injuries
Warning of Warning Warning of Warning of

entanglement haz- of cutting injuries laser radiation obstacles at head
ard height
Table 1-2: Mandatory signs used
Mandatory signs
Use Wear Wear Wear

hearing protection protective goggles safety shoes safety gloves
Disconnect Read
power plug instruction manual
Prohibition signs
Do not climb

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2
2 Safety 2.1
2.1 General safety precautions for the system

This system complies with the relevant safety regulations for information processing equipment.
NOTE
Read this entire manual carefully in order to obtain a thorough knowledge with respect to
the system and the components, in addition to their operation and maintenance.
Operate the system and the components correctly in accordance with this manual in order
to avoid injuries and damage.
Keep this manual available and consult it for guidance when you are unsure about how to
carry out one or another of the procedures.
DANGER
Electrical voltage
Risk of fatal injury through contact with parts carrying electrical voltage! Before cleaning
and maintenance work, disconnect the system from the main power supply (for details see
Section 2.3)
l Switch off the system (see chapter "Operation",
section "Switching the system on/off).
l Disconnect the connector of the power supply cable from the electrical socket in-
stalled by the building contractor.
WARNING
Risk of impact
Be careful not to injure your head when the fascia or rear door is opened.
l Move carefully when the control panel or the rear door is opened.
• Observe the warning and information labels on the system.

• Unless otherwise stated, grasp the components only by the green control elements when handling
them.
• This system is equipped with a safety-tested power cable which must be connected to a suitable
grounded socket only.
• Always hold the plug when removing the power cable. Never pull on the cable itself.
• Lay all connecting cables in such a way that they will not be stepped on or tripped over, damaged or
crushed in any way.
• Have damaged power cables replaced immediately.

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Safety
• Make sure that there is always free access to the electrical sockets used or to the electrical circuit-
breakers of the facility installation.
DANGER
In case of an emergency (e.g. damaged cabinets, controls or power cables, liquids or for-
eign objects in the system) take the following steps:
Switch the system voltage-free immediately by:
l Switching off the automatic circuit breaker or removing the fuse insert from the fuse
holder in the distributor box of the facility installation.
l Disconnecting the plug of the power supply cable from the grounded socket in the fa-
cility installation.
l Interrupting the power connection between the UPS (uninterruptible power supply)
and the system (see chapter "Introduction", section "General power interruption" in
the operating manual);
l For further system-specific notes, please refer to the operating manuals.
l Inform the customer service responsible for you.
• Never connect or disconnect data transmission lines during a thunderstorm.

• Always keep the system’s ventilation openings free from obstruction to ensure proper ventilation and
to prevent malfunctions resulting from overheating.
• Use only accessories and extension components that have been approved by Diebold Nixdorf .
Nonobservance can result in damage to the system or violations of regulations concerning safety, ra-
dio interference and ergonomical requirements.
• Note that there are only safety extra-low voltage circuits (SELV circuits) if you want to feed voltage
from an external source into prepared cables to install additional electronics (e. g. EMA connection).
• To clean the system only use cleaning agents approved by Diebold Nixdorf (see chapter "Cleaning,
Service and Maintenance" in the operating manual).
• Components with adjustable light effects are integrated in this product. Repetition frequencies be-
tween 5 Hz and 40 Hz should be avoided as certain light frequencies or flickering light sources can
cause epileptic seizures in some individuals.
Also avoid light reflections and synchronize the cycles wherever possible. Ensure that monitors' re-
fresh rates are as high as possible.
DANGER
Repairs
Repair work on the system or on the components may be carried out only by authorized
specialist staff. Unauthorized opening of the system or repair work carried out improperly
could result in considerable danger to the user.
In case of noncompliance, Diebold Nixdorf excludes all liability.

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Safety
Lithium batteries
DANGER
Danger of fire and explosion
The handling and replacement of batteries should only be performed by authorized per-
sonnel trained by Diebold Nixdorf trained or authorized service personnel.
There is danger of fire or explosion if the batteries are handled improperly. It is therefore
important to note the following points:
l Avoid short circuits
l Never recharge the battery
l Avoid temperatures above +100°C (+212°F).
l Do not attempt to open the battery by force
l Do not allow the battery to come into contact with water or fire
l The battery should only be replaced with the same or an equivalent type recom-
mended by Diebold Nixdorf (see chapter “Appendix,” section “Consumables” in the
operating manual). Dispose of used batteries in compliance with national regulations
and the manufacturer's specifications.

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Safety
2.2
2.2 Radio Interference
WARNING
This is a class A product. In a domestic environment this product may cause radio interfer-
ence, in which case the user may be required to take adequate measures.
A warning label is included on systems available in Taiwan to meet Taiwan Class A regulatory require-
ments for radio frequency interference.

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Safety
2.3
2.3 General power interruption
NOTE
A general power interruption has the following effects:
– Transactions in progress are canceled immediately (exception: ID card transport).
– Dispensed banknotes remain in the transport routes of the cash module. They are not
processed until the system is switched on again according to the configuration.
– Depending on the parameter setting, ID cards are either ejected, retained or transported
to the card reject tray. This transaction will be completed properly.
1. Access the external control unit (see Operator Manual, chapter "System overview", section "Chas-
sis components").
2. Switch the system off with the ON/OFF but-

ton of the external control unit (1).
Figure 2-1: Switching off the system
ü The type of plug used may differ depending

on the country of origin.
3. To ensure the power supply is fully discon-
nected, disconnect the power supply cable
from the electrical socket (1).
Alternatively, the power supply can be interrupted
by switching off the circuit-breaker or removing
the fuse from the distributor box of the facility in-
stallation.
Figure 2-2: General power interruption - Disconnecting the

plug

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3
3 Description 3.1
3.1 System overview

3.1.1
3.1.1 Overall view

3.1.1.1
3.1.1.1 Overall view, Frontload from the front
TD-01573-161
2
1
Figure 3-1: Frontload overall view
1 System 3 Front door
2 Fascia

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Description
3.1.1.2
3.1.1.2 Overall view, Rearload from the front
TD-01573-161
2
1
Figure 3-2: Rearload overall view
1 System 3 Cover door
2 Fascia

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Description
3.1.1.3
3.1.1.3 Overall view from the rear (with inspection window of the operator panel)
TD-01573-179
2
1 4
Figure 3-3: Rear view with operator panel inspection window
1 System 6 Safe door
2 Rear door 7 Number combination lock
3 Operator panel inspection window (op- 8 Locking/release handle of safe

tional)
4 Lock for the operator panel inspection win- 9 Key-operated lock

dow (optional)
5 Rear door lock

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Description
3.1.1.4
3.1.1.4 Illuminated privacy panel
TD-01573-264
2
2
1 1
1 1
Figure 3-4: Illuminated privacy panel
1 Illuminated privacy panel, fascia 2 Illuminated privacy panel, top of the chas-
sis

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Description
3.1.2
3.1.2 Chassis components

3.1.2.1
3.1.2.1 Fascia open
TD-01573-159
1
4
8
ER
W
PO
R
O
R
R
ER
WE
PE
PO
B
LF
US
ST
TE
7 6
Figure 3-5: Fascia open
1 PC 5 Release for recycling module, upper unit
2 DVD drive 6 Input/output tray
3 External control unit 7 Component carrier grip
4 Operator panel 8 Release for the journal printer

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Description
3.1.2.2
3.1.2.2 Rear door opened (without operator panel inspection window)
TD-01573-177
1
8 4
7 5
Figure 3-6: Rear door opened - without operator panel inspection window
1 PC 5 Recycling module, upper unit
2 External control unit 6 Release for the recycling module, upper unit
3 Operator panel 7 Release for the component carrier
4 Release for the fascia 8 Release for the journal printer

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Description
3.1.2.3
3.1.2.3 Rear door opened (with operator panel inspection window)
TD-01573-178
1
9 5
8 6
Figure 3-7: Rear door opened with operator panel inspection window
1 PC 6 Recycling module, upper unit
2 Release for the operator panel 7 Release for recycling module, upper unit
3 Operator panel 8 Release of the component carrier
4 External control unit 9 Release for the journal printer
5 Release for fascia

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Description
3.1.3
3.1.3 Component carrier pulled out

3.1.3.1
3.1.3.1 Frontload with coin module
TD-01573-162
2
1 3
ER
W
PO
R
RO
R
ER
WE
PE
PO
B
LF
US
ST
TE
Figure 3-8: Frontload component carrier with coin module
1 Journal printer
2 Coin module
3 Card box
4 Card reader
5 Receipt printer

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Description
3.1.3.2
3.1.3.2 Rearload with coin module
TD-01573-176
2
1 4
Figure 3-9: Component carrier pulled out - Rearload
1 Card reader
2 Receipt printer
3 Coin module
4 Journal printer
5 Card box

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Description
3.1.3.3
3.1.3.3 Frontload with CDM module
TD-01573-241
1
Figure 3-10: Frontload component carrier with CDM module
1 Journal printer 4 Card reader
2 CDM module 5 Receipt printer
3 Card box 6

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Description
3.1.3.4
3.1.3.4 Rearload with CDM module
TD-01573-247
2
Figure 3-11: Rearload component carrier with CDM module
1 Card reader 4 Journal printer
2 Receipt printer 5 Card box
3 CDM module 6

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Description
3.1.4
3.1.4 Fascia components

3.1.4.1
3.1.4.1 Frontload controls
NOTE
The following illustrations only show an excerpt of the possible fascia versions. The ap-
pearance of your fascia depends on the version you ordered.

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Description
3.1.4.1.1
3.1.4.1.1 Version 15", broadside format with function keys
TD-01573-166
2
1 3
16 4
15
14
13 8
12 10
11
Figure 3-12: 15" version, broadside format with function keys
1 Environmental camera 9 Headphone jack
2 Loudspeakers 10 PIN pad with privacy shield
3 Portrait camera 11 Barcode scanner
4 Logo labeling/logo sticker 12 Fingerprint sensor
5 Function keys 13 Cash in/cash out shutter
6 Card input 14 Receipt output
7 Cash slot camera 15 LCD monitor
8 Contactless card reader 16 Awareness mirrors

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Description
3.1.4.1.2
3.1.4.1.2 Version 15", broadside format without function keys
TD-01573-167
2
1 3
16 4
15
14
13 8
12 10
11
Figure 3-13: 15" version, broadside format without function keys
5 - 13 Cash in/cash out shutter

01750310383 E
Description
3.1.4.1.3
3.1.4.1.3 19" version, broadside format without function keys
TD-01573-168
2
1 3
16
15
18 6
14
13 8
12 10
11
Figure 3-14: 19" version, broadside format without function keys
1 Environmental camera 10 PIN pad with privacy shield
2 Loudspeakers 11 Barcode scanner
3 Portrait camera 12 Fingerprint sensor
5 - 14 Receipt output
6 Card input 15 LCD monitor
7 Cash slot camera 16 Awareness mirrors
8 Contactless card reader 18 Check input
9 Headphone jack

01750310383 E
Description
3.1.4.1.4
3.1.4.1.4 19" version, portrait format without function keys
TD-01573-169
2
1 3
16
15
17 6
14
13 8
12 10
11
Figure 3-15: 19" version, portrait format without function keys
1 Environmental camera 10 PIN pad with privacy shield
2 Loudspeakers 11 Barcode scanner
3 Portrait camera 12 Fingerprint sensor
5 - 14 Receipt output
6 Card input 15 LCD monitor
7 Cash slot camera 16 Awareness mirrors
8 Contactless card reader 17 Coin-out tray
9 Headphone jack

01750310383 E
Description
3.1.4.2
3.1.4.2 Rearload Controls
NOTE
The following illustrations only show an excerpt of the possible fascia versions. The ap-
pearance of your fascia depends on the version you ordered.

01750310383 E
Description
3.1.4.2.1
3.1.4.2.1 Version 15" with function keys - Rearload
TD-01573-166
2
1 3
16 4
15
14
13 8
12 10
11
Figure 3-16: Version 15" with function keys - Rearload
5 Function keys 13 Cash in/cash out shutter

01750310383 E
Description
3.1.4.3
3.1.4.3 Guide lights
TD-01573-183
2
Figure 3-17: Guide lights
1 Receipt output lighting 3 Cash in/cash out shutter lighting
2 Card input lighting 4 Contactless card reader lighting
NOTE
The lighting of the contactless card reader is preset at the factory.
The lighting setting can be changed via application.

01750310383 E
Description
3.1.4.4
3.1.4.4 Keyboard privacy shield
TD-01573-163
Figure 3-18: Keyboard privacy shield

01750310383 E
Description
3.1.5
3.1.5 Safe components

3.1.5.1
3.1.5.1 Front door opened
TD-01573-160
3
Figure 3-19: Front door opened
1 Key-operated lock
2 Locking/release handle of the safe door
3 Safe lock

01750310383 E
Description
3.1.5.2
3.1.5.2 Safe opened with RM4V
TD-01573-164
5
1
4
3 1
Figure 3-20: Safe opened with RM4V - Frontload
1 Release for the recycling module, lower unit RM4V
2 Recycling module, lower unit
3 First customer connection box
4 Second customer connection box

01750310383 E
Description
3.1.5.3
3.1.5.3 Safe opened with RM4H
TD-01573-165
1
3 2
Figure 3-21: Safe opened with RM4H - Frontload
1 Recycling module, lower unit RM4H
2 Release for the recycling module, lower unit

01750310383 E
Description
3.1.5.4
3.1.5.4 Safe opened with CMD-V6C
TD-01573-175
1
3 2
Figure 3-22: Safe opened with CMD-V6C - Frontload
1 Cash Media Dispenser CMD-V6C
2 Release mechanism for the Cash Media Dispenser

01750310383 E
Description
3.1.5.5
3.1.5.5 Safe opened with RM4V
TD-01573-182
5
1
4
3 2
Figure 3-23: Safe opened with RM4V - Rearload
1 Recycling module, lower unit RM4V

01750310383 E
Description
3.1.5.6
3.1.5.6 Safe opened with RM4H
TD-01573-180
1
3 2
Figure 3-24: Safe opened with RM4H - Rearload
1 Recycling module, lower unit RM4H

01750310383 E
Description
3.1.5.7
3.1.5.7 Safe opened with CMD-V6C
TD-01573-231
1
3 2
Figure 3-25: Safe opened with CMD-V6C - Rearload
1 Cash Media Dispenser CMD-V6C
2 Release mechanism for the Cash Media Dispenser

01750310383 E
Description
3.1.6
3.1.6 Cash Components
NOTE
Cash Components
Different cash components are available for the DN Series. In the following figures the
cash components are shown schematically.
The operation and maintenance of the cash components is described in the component-
specific operator manuals.
Upper Unit
Figure 3-26: Upper Unit
1 Upper Unit
2 Release lever of the upper unit

01750310383 E
Description
Lower Unit
3
1
Figure 3-27: Lower Unit
1 Lower Unit
2 Release Lever of the Lower Unit*
3 Release Lever of the Lower Unit*
* Depending on the component, the release lever can be located on the left or right. The unlocking lever is marked green.

01750310383 E
Description
3.2
3.2 External control unit
7 2
6 3
Figure 3-28: External Control Unit - Overview
1 On / Off LED 5 Service button
2 Main voltage LED 6 Service LED
3 Charging status LED (full) 7 On / Off Button
4 Status UPS LED

01750310383 E
Description
3.2.1
3.2.1 Functions of the External Control Unit

On / Off Button
The On / Off button switches the system on and off.
The start-up/ shutdown of the system may take a few seconds. A possibly still running transaction (e.g.
payment to a customer) is completed before the system is completely shut down.
Table 3-1: Functions of the On/Off button
Action Description
Push-button operation System shuts down in a controlled way
(with On/Off Led switched on)
Push-button operation System starts

(with On/Off Led switched off)
Push-button operation Forced shutdown

(longer than 5 seconds) (system shuts down uncontrolled)
Service button
The Service button is used to call the product-specific software (T/SOP) of the system. Use T/SOP to
perform system and module maintenance procedures.
Main voltage LED
The main voltage LED indicates the operating status of the UPS.
• If the LED is green, the system is operated via the normal main supply.
• If the LED lights up yellow, UPS operation is active.
Battery Status Indicator
The battery status indicator consists of two LEDs, which can indicate different battery statuses (see
Figure 3-28).

01750310383 E
Description
3.2.2
3.2.2 LED Codes

3.2.2.1
3.2.2.1 Battery status indicator with active power source
State of charge Status UPS LED Description

LED (full)
OFF OFF Indicates that no battery backup (UPS) is present.
ON OFF Indicates that the UPS is present and the battery is fully
charged.
OFF ON Indicates that the UPS is present and the battery is being
charged.
OFF FLASHING Indicates that the UPS is present and the batteries are se-
verely discharged. Batteries are being charged.
3.2.2.2
3.2.2.2 Battery status indicator with active battery source
State of charge Status UPS LED Description

LED (full)
ON OFF Battery has more than 40% capacity remaining.
OFF ON Battery has 40% or less capacity remaining.

3.2.2.3
3.2.2.3 Main Voltage and On / Off LED
Main voltage LED On / Off LED Description

OFF OFF Main voltage off, battery charger off or not connected
ON OFF Main voltage switched on, system switched off
ON FLASHING Main voltage switched on, system starts or shuts down
ON ON Main voltage switched on, system ready for operation
OFF ON System runs in battery mode
OFF FLASHING System runs in battery mode,

System shuts down

01750310383 E
Description
3.2.2.4
3.2.2.4 Service LED
Service LED Description

ON T/SOP is active, or emulated switch is in service position.
FLASHING T/SOP is active, 36V and/or 25V are switched off
OFF T/SOP is inactive and emulated switch is in "in operation" position.

01750310383 E
Description
3.3
3.3 Card box (removable)
NOTE
Drawn-in customer cards are stored in the card box. Empty the box regularly (see
Section 4.6).
TD-01576-08
1
Figure 3-29: Removable card box
1 Key-operated lock 2 Card insertion slot

01750310383 E
Description
3.4
3.4 Card Box (lockable)
NOTE
Drawn-in customer cards are stored in the card box. Empty the box regularly (see
Section 4.7).
TD-01576-14
1
Figure 3-30: Lockable card box
1 Key-operated lock 2 Card insertion slot

01750310383 E
Description
3.5
3.5 Remote Status Indicator

The system may be equipped with a 'Remote Status Indicator' (RSI). This indicator can be installed
physically separated from the system. It is used to inform the operator about the current status of the
system. In contrast to the Remote Status Indicator - Standard, the Remote Status Indicator - Audio also
features an acoustic signal generator. If the indicator is red (1), a continuous tone is also generated. This
can be deactivated via the 'Audio Reset' key. The visual indicator, however, will remain in place.
Remote Status Indicator -

Default
1
2
3
Remote Status Indicator - Audio
1
2
3

01750310383 E
Description
Item Display / Meaning Remedy

Function
1 Red 'SERVICE REQUIRED' Follow the instructions displayed on
(service required) the operator panel and/or the monitor.
If a permanent error has occurred, in-

form customer care.
2 Yellow 'SUPPLIES REQUIRED' Follow the instructions displayed on

(maintenance required) the operator panel and/or the monitor.
3 Green 'IN SERVICE'

(The system is in operation)
4 Acoustic signal Continuous tone with See pos. 1

generator 'SERVICE REQUIRED'
5 Key Switches the continuous tone

'Audio Reset' off.

01750310383 E
Description
3.6
3.6 Technical data

3.6.1
3.6.1 General installation conditions

3.6.1.1
3.6.1.1 Electrical characteristics of the supply network
Table 3-2: Electrical characteristics of the supply network
Supply voltage range: 100 - 240 V
Rated frequency: 50/60 Hz
Network Type: TN (network with PE conductor)
Permissible tolerance for rated voltage: + 6% /- 10%
Permissible tolerance for rated frequency: ± 1%

01750310383 E
Description
3.6.1.2
3.6.1.2 System conditions
Table 3-3: System conditions
110 – 120 V 220 – 240 V
Idle mode Operation Idle mode Operation

(maximum) (maximum)
Rated current 1.0A 6.5 A 0.5A 3.5 A

consumption*:
Active power: 105 W 700 W 105 W 700 W
Protection class: 1 1
Type of system Country-specific safety plug Country-specific safety plug

connection (wall
outlet)*:
Fuse: 20 A automatic circuit breaker 16 A automatic circuit breaker
Degree of pro- IP X0 IP X0
tection according
to EN 60529:
*the rated current consumption depends on the configuration

01750310383 E
Description
3.6.1.3
3.6.1.3 Installation specifications
Table 3-4: Installation specifications
Weight *:
Without installation plinth With installation plinth
UL safe
System weight: 503 kg (1108.93 lbs) 528 kg (1164.04 lbs)
Surface load: 12.3 kN/m² (1.78 lbf/in²) 13.2 kN/m² (1.91 lbf/in²)
CEN I safe
CEN III safe
CEN IV safe
CEN III EXGas safe
CEN IV EXGas safe
* The weight specifications indicate the empty weight of the sys-

tem and the installation version free-standing in the room.
** temperature-dependent

01750310383 E
Description
3.6.2
3.6.2 Environmental conditions

Table 3-5: Heat dissipation
Heat dissipation
Active power (W) Heat output (W)
Idle mode Operation
110 165 125
Table 3-6: Climatic environmental conditions
Air temperature °C Relative air humidity %
Operation (indoors): +0 to +40 (32 to 5 to 85

104°F)
Transport: -25 to +60 (-13 to 15 to 98

140°F)
Storage: -10 to +40 (14 to 5 to 98

104°F)
Table 3-7: Noise emissions
Noise values according to Idle mode Operation ***

ISO 9296
Workplace-related sound 38 dB 53 dB
pressure level LpAm (at ad-
jacent workplace)
*** typical operating cycle, configuration-dependent
NOTE
Noise emissions should be taken into account when selecting the installation site. Fans in
operation or the noise produced during a transaction could disturb people in the immedi-
ate vicinity of the system and may therefore need to be diminished with soundproofing
(e.g. soundproof cabinets, etc.). These must comply with the environmental conditions
that apply to the specific system (see above) and the maintenance spaces (see chapter
"Planning the installation", section "Space required for operation and maintenance").

01750310383 E
4
4 Operation 4.1
4.1 Opening/closing the doors
Key set for the front door, the rear door and the
operator panel inspection window
(key and spare key).

01750310383 E
Operation
4.1.1
4.1.1 Opening/closing the front door

4.1.1.1
4.1.1.1 Open the Front Door

1. Insert the key into the lock of the front door
TD-01573-188
(1).
2. Turn the key clockwise (2).
2
1
Figure 4-1: Opening the rontload front door
3. Open the front door (1).

TD-01573-189
Figure 4-2: Opening the Frontload front door

01750310383 E
Operation
4.1.1.2
4.1.1.2 Close Front Door

1. Close the front door (1).
1 TD-01573-190
Figure 4-3: Closing the Frontload front door
2. Turn the key counterclockwise (1).

TD-01573-187
3. Pull the key from the lock of the front door

(2).
Figure 4-4: Closing the front door with a key

01750310383 E
Operation
4.1.2
4.1.2 Opening/closing the rear door
NOTE
Do not use excessive force here.
For a DN Series 200 Rearload with optional electromechanical locking mechanism, the
rear door is additionally locked and/or secured against unauthorized opening.
If the electromechanical locking mechanism is activated, you will not be able to turn the
key in the lock of the back door. The door lock will be disabled.
For operation see section "Electromechanical locking mechanism".
4.1.2.1
4.1.2.1 Opening the Rear Door
TD-01573-224 1. Insert the key in the rear door lock (1).

3. Open the rear door.
1
Figure 4-5: Opening the rear door 4.1.2.2
4.1.2.2 Closing the Rear Door

1. Close the rear door as far as possible.
2. Turn the key counterclockwise and remove it from the lock.

01750310383 E
Operation
4.2
4.2 Opening/closing the fascia

4.2.1
4.2.1 Opening/Closing the Frontload Fascia

4.2.1.1
4.2.1.1 Opening the Frontload Fascia

1. Open the front door (see Section 4.1.1).
2. Open the fascia (1).
TD-01573-185
Figure 4-6: Opening the fascia 4.2.1.2
4.2.1.2 Closing the Frontload Fascia

1. Close the fascia (1).
TD-01573-186
Figure 4-7: Closing the fascia

01750310383 E
Operation
4.2.2
4.2.2 Opening/closing the Rearload fascia

4.2.2.1
4.2.2.1 Opening the Rearload fascia
CAUTION
Risk of injury
There is a risk of injury to anyone positioned in front of the fascia when it is released.
l Make sure no one is in front of the fascia before you release it.
TD-01573-225
2. Press the release mechanism in the direction
shown by the arrow (1).
1
Figure 4-8: Rearload system - Actuating the release

TD-01573-217
Figure 4-9: Rearload system - Opening the fascia

01750310383 E
Operation
4.2.2.2
4.2.2.2 Closing the Rearload fascia

TD-01573-186
1
Figure 4-10: Rearload - Closing the fascia 4.2.3
4.2.3 Opening/closing the Fascia with Fascia Lock

4.2.3.1
4.2.3.1 Opening the Fascia with Lock

1. Insert the key into the fascia lock (1).
TD-01573-202
2
1
Figure 4-11: Opening the fascia lock

01750310383 E
Operation
TD-01573-201
1
Figure 4-12: Opening the fascia with fascia lock 4.2.3.2
4.2.3.2 Closing the Fascia with Fascia Lock

TD-01573-186
Figure 4-13: Closing the fascia with fascia lock

01750310383 E
Operation
4.3
4.3 Starting up / Shutting down the System
NOTE
The system is switched on and off via the external control unit. A general description of
the external control unit can be found in the chapter Section 3.2.
NOTE
Depending on the system and variant, the external control unit can be installed at different
positions in the system.
The position of the external control unit can be found in chapter "Section 3", section "Sys-
tem overview".
4.3.1
4.3.1 Starting up the System
NOTE
After shutting down the system, you must wait at least five minutes before starting up the
system again.
ü Gain access to the external control unit (see

chapter “Description”, section "System over-
view").
ü Make sure the power switch is on.
1. Press the on/off button on the external con-
trol unit (see chapter Figure 3-28).
C The ON/OFF LED lights up green.
C The system starts.
Figure 4-14: Switching off the System

01750310383 E
Operation
4.3.2
4.3.2 Shutting down the System
NOTE
Current transactions
A transaction that is still running (for example, payment to a customer) is completed be-
fore the system is completely shut down.
ü Gain access to the external control unit ("see

chapter "Description, section "System over-
view").
1. Press the "On / Off" button on the external
control unit (see chapter Section 3.2).
C The "System LED" goes off as soon as the
system has been shut down.
NOTE! System shutdown may take a few sec-
onds depending on operating system and run-
Figure 4-15: Turning off the System
ning transactions.

01750310383 E
Operation
4.4
4.4 Starting T/SOP
NOTE
The T/SOP is started via the external control unit. Access to the external control unit may
vary, depending on the system version.
ü Gain access to the external control unit (see

chapter Description, section "System over-
view").
ü Make sure the power switch is in ON posi-
tion.
1. Actuate the Service button on the external
1
control unit (see chapter Section 3.2.

C The Service LED is on (see Section 3.2).
Figure 4-16: Calling the T/SOP C The T/SOP is being started.

01750310383 E
Operation
4.5
4.5 Pulling out/pushing in components

4.5.1
4.5.1 Pulling out / Pushing in Cash Components
NOTE
Cash Components
Different cash components are available for the DN Series. In the following figures the
cash components are shown schematically..
The operation and maintenance of the cash components is described in the component-
specific operator manual.
4.5.1.1
4.5.1.1 Pulling out / Pushing in upper unit

1. Unlock the upper unit by the release lever
(1).
2. Pull the upper unit out of the system by using
the release lever (2).
1 2
Figure 4-17: Pulling out the Upper Unit

01750310383 E
Operation
3. Push the upper unit (1) into the system by

using the release lever (2) .
Figure 4-18: Pushing in the Upper Unit 4.5.1.2
4.5.1.2 Pulling out / Pushing in the Lower Unit

ü Note the different positions of the release
lever (1). Depending on the component, the
release lever can be located on the left or
right side of the component. The release
lever is marked green.
1 2 1. Pull the release lever upwards (1).

2. Pull the lower unit out of the system by using
1 2 the release lever (2).
Figure 4-19: Pulling out the Lower Unit

01750310383 E
Operation
3. Push the lower unit (1) into the system by

using the release lever (2).
Figure 4-20: Pushing in the Lower Unit

01750310383 E
Operation
4.5.2
4.5.2 Component carrier

4.5.2.1
4.5.2.1 Pulling out/Pushing in Frontload Component Carriers

4.5.2.1.1
4.5.2.1.1 Pulling out the Frontload Component Carriers

1. Open the fascia (see Section 4.2.1.1)
Pulling out
TD-01573-192
2. Grip the handle to pull the component carrier
as far as possible out of the system (1).
1
4.5.2.1.2
4.5.2.1.2 Pushing in the Frontload Component Carriers

1. Grip the handle to slide the component carrier as far as possible into the system.

01750310383 E
Operation
4.5.2.1.3
4.5.2.1.3 Pulling out the component carrier with CDM module
NOTE
For systems with a check deposit module and/or a coin module, the component carrier
can only be pulled out when the operator panel is raised.
1. Open the fascia.
2. Raise the operator panel (1) in the direction
TD-01573-205
of the arrow.
C The component carrier can now be pulled
out.
2
1
Figure 4-21: Pushing up the operator panel 4.5.2.1.4
4.5.2.1.4 Pushing in the component carrier with CDM module
1. Slide in the component carrier.

TD-01573-204
2. Lower the operator panel (1) in the direction

of the arrow.
3. Close the fascia.
1
Figure 4-22: Lowering the operator panel

01750310383 E
Operation
4.5.2.2
4.5.2.2 Pulling out/Pushing in Rearload Component Carriers

4.5.2.2.1
4.5.2.2.1 Pulling out the Rearload Component Carriers

1. Open the rear door (see Section 4.1.2).
2. Pull the upper unit of the RM4 out (see Pulling out/pushing in the recycling module upper unit).
3. Press the release mechanism downwards
TD-01573-220
(1).
4. Pull the component carrier out by the green
ledge on the release mechanism (2).
Figure 4-23: Pulling out/Pushing in component carriers 4.5.2.2.2
4.5.2.2.2 Pushing in the Rearload Component Carriers

1. Push the component carrier in by the green ledge on the release mechanism until it snaps into
place.

01750310383 E
Operation
4.5.3
4.5.3 CDM module with TP29

4.5.3.1
4.5.3.1 Opening the CDM module with TP29

1. Release the component carrier (1).
TD-01573-267
2. Pull out the component carrier (2).
Figure 4-24: Releasing component carrier CDM with TP29
3. Release the TP29 by using the green grip

TD-01573-268
(1).
1
4. Pull out the printer (2).
Figure 4-25: Pulling out CDM with TP29

01750310383 E
Operation
5. Unlock the document tray (1) by using the
TD-01573-265
key (2).
2
1
Figure 4-26: Unlocking CDM with TP29
6. Slide the green grip downwards (1).

TD-01573-266
C The document tray is open and the docu-

ments can be removed.
Figure 4-27: CDM with TP29; opening the document tray

01750310383 E
Operation
4.5.3.2
4.5.3.2 Closing CDM with TP29

1. Slide the green grip upwards (1).
TD-01573-269
C The document tray is closed.
Figure 4-28: CDM with TP29; closing the document tray
2. Close the lock (1).

TD-01573-271
3. Remove the key (2).

1
Figure 4-29: Closing CDM with TP29

01750310383 E
Operation
4. Push the printer inwards (1).
TD-01573-272
1
Figure 4-30: CDM with TP29; pushing in the printer
5. Push the component carrier into the system

TD-01573-270
until it engages in position (1).

1
Figure 4-31: CDM with TP29; pushing in the component car-

rier

01750310383 E
Operation
4.5.4
4.5.4 Opening/closing the additional latching mechanism of the upper unit
4.5.4.1
4.5.4.1 Opening the additional latching mechanism of the upper unit

1. Open the fascia.
TD-01573-203
1
R
WE
PO
R
RO
ER
ER
PE
POW
LF
USB
ST
TE
Figure 4-32: Opening the additional latching mechanism of the upper unit
2. Open the safe door.

3. Pull the lever (1) upwards.
4. Use the grip (2) to pull the upper unit forwards as far as possible.

01750310383 E
Operation
TD-01573-207
1
Figure 4-33: Pulling the upper unit forwards
5. Pull the additional latching mechanism (1) forwards while simultaneously pulling the grip (2).
C The additional latching mechanism is open. 4.5.4.2
4.5.4.2 Closing the additional latching mechanism of the upper unit

1. Slide in the upper unit until the latching mechanism engages in place.

01750310383 E
Operation
4.6
4.6 Emptying the Card Box (removable)

4.6.1
4.6.1 Removing the card box

1. Activate the product-specific software (see chapter "Operation").
2. Open the DN Series 200 and gain access to the card box (see chapter "Description").
NOTE
Note that the card box cannot be pushed back into the mounting fixture if the card inser-
tion slot is closed by the lock mechanism. In this case, no ID cards can be transported to
the card box and the system may shut down. Before the card box is pushed in, it must be
opened and closed again (see sections "Opening the card box" and "Closing the card
box").
3. Pull the card box (1) from its mount (2) in the

TD-01576-01
1 direction of the arrow.
Figure 4-34: Pulling out the removable card box

01750310383 E
Operation
4.6.2
4.6.2 Opening the card box

1. Remove the card box.
2. Insert the key into the lock.
TD-01576-07
3. Turn the key as far as possible in the direc-
tion of the arrow.
Figure 4-35: Unlocking the removable card box
4. Open the hinged cover (1) in the direction of

TD-01576-05
1 the arrow.
Figure 4-36: Opening the removable card box
NOTE
Reset the card counter using the product-specific software (application-specific).

01750310383 E
Operation
5. Remove any ID cards upwards (see arrow).
TD-01576-06
Figure 4-37: Removable card box – Removing cards

01750310383 E
Operation
4.6.3
4.6.3 Closing the card box
NOTE
The key can only be removed from the lock when the card box is locked.
1. Close the cover of the card box in the direc-
TD-01576-02
tion of the arrow.
Figure 4-38: Closing the removable card box
2. With the cover closed, turn the key in the di-

TD-01576-04
rection of the arrow to lock the card box.

3. Remove the key.
C Make sure the card insertion slot is open.
Figure 4-39: Locking the removable card box

01750310383 E
Operation
4.6.4
4.6.4 Pushing in the card box

1. Push the card box (1) into its mount (2) until
TD-01576-03
1 it audibly locks into place.
Figure 4-40: Pushing in the removable card box
2. Exit the product-specific software.

3. Close the DN Series 200.

01750310383 E
Operation
4.7
4.7 Emptying the Card Box (lockable)

4.7.1
4.7.1 Opening the card box

1. Insert the key into the lock.
TD-01576-13
2. Turn the key as far as possible in the direc-
tion of the arrow.
Figure 4-41: Unlocking the lockable card box
3. Open the hinged cover (1) in the direction of

TD-01576-11
the arrow.
1
Figure 4-42: Opening the lockable card box
NOTE

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Operation
4.7.2
4.7.2 Removing cards

1. Remove any ID cards upwards (see arrow).
TD-01576-12
Figure 4-43: Lockable card box – Removing cards 4.7.3
4.7.3 Closing the card box
NOTE
The key can only be removed from the lock when the card box is locked.
1. Close the cover of the card box in the direc-

TD-01576-09
tion of the arrow.
Figure 4-44: Closing the lockable card box

01750310383 E
Operation
2. With the cover closed, turn the key in the di-
TD-01576-10
rection of the arrow to lock the card box.
3. Remove the key.
Figure 4-45: Locking the lockable card box
NOTE

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Operation
4.8
4.8 Accessing the UPS

4.8.1
4.8.1 Accessing the UPS with a window trim

1. Insert the key into the UPS lock (1).
TD-01573-200
2. Turn the key counterclockwise (2).
2
1
Figure 4-46: Opening the UPS for rearload versions with win-

dow trim
3. Pull the UPS cover forwards (1).

TD-01573-198
Figure 4-47: Pulling out the UPS for rearload versions with

window trim

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Operation
4.9
4.9 Opening/closing the operator panel

4.9.1
4.9.1 Opening/closing the operator panel inspection window

4.9.1.1
4.9.1.1 Opening the operator panel inspection window

1. Insert the key into the lock of the inspection
TD-01573-226
window (1).
Figure 4-48: Unlocking the operator panel inspection window
3. Open the inspection window (1).

TD-01573-219
Figure 4-49: Opening the operator panel inspection window 4.9.1.2
4.9.1.2 Closing the operator panel inspection window

1. Close the inspection window.
2. Turn the key counterclockwise.
3. Remove the key from the lock of the inspection window.

01750310383 E
Operation
4.9.2
4.9.2 Opening/Closing the Operator Panel

4.9.2.1
4.9.2.1 Opening the Operator Panel

2. Pull the release mechanism upwards (1).
TD-01573-218
3. Open the operator panel as far as it goes so
1 that it is out of the head area (2).
Figure 4-50: Opening/closing the operator panel 4.9.2.2
4.9.2.2 Closing the Operator Panel

1. Sliding the operator panel as far as it goes back into the head area.

01750310383 E
Operation
4.10
4.10 Replacing the logo in the fascia

4.10.1
4.10.1 Branding label fascia
NOTE
The logo for the illuminated branding label fascia must be translucent.
TD-01573-208
±0.3 ±0.01"
382.8 (15.07" )
)
±0.01"
±0.3
103
(4.06"
Figure 4-51: Dimensions of the branding label fascia
Radius of rounded corners: 3.5 mm (0.14")

1. Open the fascia.

01750310383 E
Operation
2. Place the cable harness above the branding
TD-01573-212
label to one side.
1 1 3. Open the two clips (1).
4. Lower the logo pane slightly (2).
2
Figure 4-52: Branding label - Loosening clips
NOTE
Ensure that no ribbon cables are damaged in the process.
5. Replace the logo (1).

TD-01573-210
Figure 4-53: Replacing the branding label

01750310383 E
Operation
6. Press the logo pane upwards (1).
TD-01573-211
2 2 7. Close the two clips (2) until they audibly latch
into place.
1
Figure 4-54: Branding label – Closing clips

01750310383 E
Operation
4.10.2
4.10.2 Adhesive branding label
NOTE
An adhesive branding label is included in the accessory pack (depending on the order ver-
sion selected).
TD-01573-209
±0.3 ±0.01"
389 (15.31" )
)
±0.01"
±0.3
109
(4.29"
Figure 4-55: Dimensions of the adhesive branding label
Radius of rounded corners: 2.5 mm (0.10")
1. Adhere the adhesive branding label into the

TD-01573-213
designated recess (1) above the monitor.

1
Figure 4-56: Recess for the adhesive branding label

01750310383 E
Operation
4.11
4.11 Replacing the logo in the trim
TD-01573-245
412 -0.5 (16.22" -0.02")
R24
(R0.94")
(5.31" -0.02")
135 -0.5
Figure 4-57: Logo dimensions in the trim
1. Slide the locking strip at the rear of the sys-

TD-01573-242
tem upwards by using the green grip (1).

C The logo pane pops up.
Figure 4-58: Releasing the logo

01750310383 E
Operation
2. Swing the logo pane upwards by 45° (1).
TD-01573-244
3. Remove the logo pane to the right-hand side
(2).
Figure 4-59: The logo pane opens
4. Press the locking latches (1) inwards and re-

TD-01573-246
move the logo holder (2).

5. Remove the logo (3).
3
1
Figure 4-60: Removing the logo holder
6. Insert the new logo and mount the logo pane in reverse order.

01750310383 E
Operation
4.12
4.12 Setting the volume of the headphone jack
NOTE
The headphone jack is located in the fascia (see Description).
The volume for the headset connection (1) can be
TD-01573-193
set at four levels by pressing a button (2).
Pressing the button once increases the volume to
the next level. Once the button has been pressed
four times, you return to the initial volume.
1 2
Figure 4-61: Setting the headphone jack volume

01750310383 E
5
5 Troubleshooting
DANGER
Repairs
WARNING
Risk of impact
5.1
5.1 General Information

This chapter describes the steps required to eliminate any malfunctions.
If you cannot remedy the problems yourself, please contact the local branch office of Diebold Nixdorfwith
the service ID no. specified on the system or the component.
5.2
5.2 Prerequisites for troubleshooting

To perform the troubleshooting described in this section, you must know:
• How to carry out basic operation steps (see chapter "Operation").
• How to be able to disconnect the system from the power supply system or to switch it off (see chap-
ter "Safety").
• How to access and use the product-specific software (TSOP) (see chapter "Operation").

01750310383 E
6
6 Maintenance
DANGER
Repairs
WARNING
Risk of impact
6.1
6.1 Cleaning Housings
NOTE
Do not spray cleaning agents directly on to the system surface.
Spray the cleaning agent onto a cleaning cloth and use the moist cloth to wipe the sur-
face.
NOTE
Only use approved cleaning utilities
Only use the cleaning agents listed below to clean the housing.
Table 6-1: Approved cleaning agents for the housing
Cleaning interval: According to soiling
Cleaning utilities: Universal cleaning cloth, dry, Article no. 0177005406
Diebold Nixdorf Cleaning Set, Article no. 01750097335
For stainless steel sur- MS 260 Universal Foam Cleaner, Article no. 01770044284
faces:
For varnished sur- Diebold Nixdorf Cleaning Set, Article no. 01770044284
faces:
For plastic surfaces: Diebold Nixdorf Cleaning Set, Article no. 01750097335
MS 260 Universal Foam Cleaner, Article no. 01770044284

01750310383 E
Maintenance
6.2
6.2 Cleaning Keyboards
NOTE
Type and source of danger
Make sure that there is no dirt residue in the individual holes around the keys on the key-
board.
NOTE
Only use the cleaning agents listed below to clean the keyboards.
1. Clean the keyboard with a brush and the cleaning utilities listed below.
Table 6-2: Approved cleaning agents for keyboards
Cleaning utilities: Universal cleaning cloth, dry, Article no.

0177005406
Diebold Nixdorf Cleaning Set, Article no.

01750097335

01750310383 E
Maintenance
6.3
6.3 Cleaning LCD
NOTE
Only use the cleaning agent listed below to clean the displays.
Table 6-3: Approved cleaning agents for the LCD
Cleaning utilities: Diebold Nixdorf TFT/LCD screen cleaner, Article no. 01750097334
Diebold Nixdorf Special electronic cloth, Article no. 01770048539

01750310383 E
7
7 Disposal
Returning, remarketing, recycling and disposal
Details regarding the return and recycling of systems and consumables can be obtained from your local
branch office.
Please observe the respective national regulations with regard to the disposal of elec-
trical equipment.
Electrical equipment should not be disposed of as normal municipal waste within the
EU (crossed-out wheeled bin symbol).
For information regarding the possible repurchase of used systems, please contact:
contact.remarketing@dieboldnixdorf.com

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8
8 Corresponding documentation
Table 8-1: Related documentation
Designation Type of manual Part number
TP29 Operating Instructions 01750333697
Dip card reader Operating Instructions 01750332044
Motorized Card Reader Operating Instructions 01750330805

01750310383 E
9
9 Appendix 9.1
9.1 Compliance with Standards and Approvals

Standards met
Safety standards:
• IEC 60950 / IEC 62368
• EN 60950 / EN 62368
• CSA C22.2-60950 / CSA C22.2-62368
• UL 60950 / UL 62368
• BSMI Standard CNS 14336
EMC standards
• EN 55032 / class b
• EN 55024
• FCC CFR 47, part 15, subpart B, class A
• ICES-003 (CSA 108.8)
• BSMI-Standard CNS 13438 class B
Conformity
The CE mark of conformity attached to the product or its package indicates that the product complies
with the requirements of the following EC directives:
• EMC Directive 2014/30/EU
• Low Voltage Directive 2014/35/EC
• RoHS Directive 2011/65/EU
The corresponding statement of compliance has been issued by:
Diebold Nixdorf
Heinz Nixdorf Ring 1
33106 Paderborn
Germany
Notes concerning radio interference suppression and electrical safety
All other devices connected to this product must comply with the EMC Directive 2014/30/EU and the Low
Voltage Directive 2014/35/EU.
Certification for data transmission
The certification number or CE mark of the data transmission module (if available) is attached directly to
the DT card or to the housing of the system unit.

01750310383 E
Appendix
9.2
9.2 Declaration of Conformity
Figure 9-1: Declaration of Conformity

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Appendix
9.3
9.3 Environmental Protection

Environmentally and recycling-friendly product development
This product has been designed according to our in-house specification regarding environmentally and
recycling-friendly product development.
This means that crucial criteria such as long life, choice of material and its labeling, energy efficiency,
emissions, packaging, ease of disassembly and recyclability have been taken into account. This con-
serves resources and lessens the impact on the environment.
Saving energy
Please switch on Systems that need not be constantly running only when they are actually needed. They
should also be turned off when they are not needed for longer periods of time and at the end of work.
Disposing of used consumables
Please dispose of printer consumables, used batteries as well as cleaning and maintenance materials in
accordance with national regulations (where relevant complying with vendor specifications).
Used batteries should not be disposed of as normal municipal waste within the EU
(crossed-out wheeled bin symbol). The chemical names of certain pollutants, if in-
cluded in the batteries, can be found underneath the symbol of the crossed-out
wheeled bin. Examples here include: (Pb) lead, (Cd) cadmium and (Hg) mercury.
Used batteries can be disposed of free of charge throughout the EU.
Labels on plastic parts of the housing

Please do not stick any labels on plastic parts of the housing since that would make recycling more diffi-
cult.

01750310383 E
Glossary
System
Designates the automated teller machine as a
complete unit. The system consists of a safe
and the head area.
Copyright © 2020, Diebold Nixdorf iv

01750310383 E
DIEBOLD NIXDORF
5995 Mayfair Road | North Canton, OH 44720 | United States
© 2020 Diebold Nixdorf, Incorporated. All Rights Reserved.

DN Series 200: Operator Manual

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Copyright © 2020, Diebold Nixdorf ii

2 Safety .......................................................................................................................................... 2-1

3 Description ................................................................................................................................. 3-1

4 Operation .................................................................................................................................... 4-1

Copyright © 2020, Diebold Nixdorf iii

4.6.1 Removing the card box ....................................................................................... 4-24

6 Maintenance ............................................................................................................................... 6-1

7 Disposal ...................................................................................................................................... 7-1

8 Corresponding documentation ................................................................................................ 8-1

Copyright © 2020, Diebold Nixdorf iv

Copyright © 2020, Diebold Nixdorf v

Figure 4-10 Rearload - Closing the fascia .................................................................................4-7

Copyright © 2020, Diebold Nixdorf vi

Figure 4-52 Branding label - Loosening clips ............................................................................4-36

Copyright © 2020, Diebold Nixdorf vii

Copyright © 2020, Diebold Nixdorf viii

1.1 Symbols used in this Manual

● Text following this mark represents an item in a list.

Prerequisite that must be fulfilled before any action is taken.

Action successfully completed.

Copyright © 2020, Diebold Nixdorf 1-1

1.2 Section-specific Warning Notes

Copyright © 2020, Diebold Nixdorf 1-2

1.3 Signs, Labels and Symbols

Table 1-1: Warning signs used

General Warning of Warning of Warning of

Warning of Warning Warning of Warning of

Table 1-2: Mandatory signs used

Use Wear Wear Wear

Copyright © 2020, Diebold Nixdorf 1-3

2.1 General safety precautions for the system

• Observe the warning and information labels on the system.

Copyright © 2020, Diebold Nixdorf 2-1

• Never connect or disconnect data transmission lines during a thunderstorm.

Copyright © 2020, Diebold Nixdorf 2-2

Copyright © 2020, Diebold Nixdorf 2-3

2.2 Radio Interference

Copyright © 2020, Diebold Nixdorf 2-4

2.3 General power interruption

2. Switch the system off with the ON/OFF but-

Figure 2-1: Switching off the system

ü The type of plug used may differ depending

Figure 2-2: General power interruption - Disconnecting the

Copyright © 2020, Diebold Nixdorf 2-5

3.1 System overview

3.1.1 Overall view

3.1.1.1 Overall view, Frontload from the front

Figure 3-1: Frontload overall view

1 System 3 Front door

Copyright © 2020, Diebold Nixdorf 3-1

3.1.1.2 Overall view, Rearload from the front

Figure 3-2: Rearload overall view

1 System 3 Cover door

Copyright © 2020, Diebold Nixdorf 3-2

Figure 3-3: Rear view with operator panel inspection window

1 System 6 Safe door

2 Rear door 7 Number combination lock

3 Operator panel inspection window (op- 8 Locking/release handle of safe

4 Lock for the operator panel inspection win- 9 Key-operated lock

5 Rear door lock

Copyright © 2020, Diebold Nixdorf 3-3

3.1.1.4 Illuminated privacy panel