Professional Documents
Culture Documents
I. INTRODUCTION............................................................................................................................................................. 1
II. OBJECTIVES AND GUIDING PRINCIPLES.......................................................................................................... 5
A. Objectives of the Manual...................................................................................................................................... 5
B. Coverage of JMC 2018-01..................................................................................................................................... 5
C. Principles of JMC 2018-01................................................................................................................................... 6
D. Clarification on Select Terms in JMC 2018-01............................................................................................ 8
III. THE STANDARDS AT-A-GLANCE........................................................................................................................... 10
IV. ONE-STOP SHOP FOR CONSTRUCTION PERMITS (OSCP)....................................................................... 12
V. STANDARDS FOR PROCESSING BUILDING PERMITS................................................................................. 18
A. Application Form for Building Permit and other Forms......................................................................... 22
B. Documentary Requirements............................................................................................................................... 20
C. Steps.............................................................................................................................................................................. 23
D. Compliance Evaluation Sheet for Building Plan Review for Application of Building Permits 23
E. One-Time Assessment of Taxes, Charges & Fees........................................................................................
F. One-Time Payment of Taxes, Charges & Fees and Release of Documents....................................... 24
G. Signatories.................................................................................................................................................................. 24
H. Process Flow with Processing Time................................................................................................................ 24
X. COMMUNICATION PLAN............................................................................................................................................ 58
FIGURES
Figure 1. Proposed Lay-out & Recommended Resource Complement for the One-Stop Shop for
Construction Permits (OSCP)for Building Permit and Certificate of Occupancy Processes
Doing Business Ranking for the Philippines, 2011-2018..................................................................... 13
Figure 2. Building Permits and FSEC Process Flow with Processing Time in the OSCP............................. 25
Figure 3. Certificate of Occupancy and FSIC Process Flow with Processing Time in the OSCP............... 39
Figure 4. General Approach to Implementing the Reform in the LGU............................................................... 55
Figure 5. Quarterly Report...................................................................................................................................................... 56
Figure 6. Message House....................................................................................................................................................... 58
ANNEXES
Annex C: Compliance Evaluation Sheet for Building Plan Review for Application
of Building Permits
BO Building Official
Streamlining Processes for Building Permits and Certificates of Occupancy for Simple Structures i
ACRONYMS
IO Inspection Order
OP Order of Payment
PD Presidential Decree
RA Republic Act
ZO Zoning Office
ii Streamlining Processes for Building Permits and Certificates of Occupancy for Simple Structures
TECHNICAL WORKING GROUP
DEPARTMENT OF FINANCE
BUREAU OF LOCAL GOVERNMENT FINANCE
Director Ma. Pamela P. Quizon
CONSULTANTS
Engr. Agustin S. Torres
Ofelia M. Templo
Hilda V. Gonzalez - Editor
Streamlining Processes for Building Permits and Certificates of Occupancy for Simple Structures iii
TECHNICAL WORKING GROUP
DEVELOPMENT PARTNER
International Finance Corporation
iv Streamlining Processes for Building Permits and Certificates of Occupancy for Simple Structures
Congratulations to the Department of the Interior and Local Government (DILG), Department of
Public Works and Highways (DPWH), Department of Information and Communications Technology
(DICT) and Department of Trade and Industry (DTI) for coming up with the Manual of Operations
of DILG-DPWH-DICT-DTI Joint Memorandum Circular (JMC) 2018-01.
Responding to the challenge posed by President Rodrigo Duterte to increase competitiveness and
improve the ease of doing business in the country, the JMC 2018-01, also known as the Guidelines
in Streamlining the Processes for the Issuance of Building Permits and Certificates of Occupancy,
guarantees a seamless procedure creating a hassle-free environment for all stakeholders.
In an era when time is worth its weight in gold, the publication of a Manual of Operations for JMC
2018-01 will lead towards lesser processing time done by the local governments for building
permits and certificates of occupancy. This in turn translates to more time allotted for other equally
relevant undertakings.
Through the said Manual, it is my sincerest hope that every Filipino will be provided with more
accessible services by having lesser documentary requirements, faster processing time and fewer
signatories, all leading to a people-centered, clean, efficient and effective governance.
The DILG is one in the pursuit of excellence through innovative policies for the improvement of the
lives of the Filipino. May this Manual of Operations serve its purpose of providing better and faster
services to our clientele.
Again, congratulations!
EDUARDO M AÑO
Secretary
Streamlining Processes for Building Permits and Certificates of Occupancy for Simple Structures v
My heartfelt congratulations to our partner agencies as our months of collaboration finally
paid off with the publication of the Manual in Implementing the Streamlining of Processes for
the Issuance of Building Permits and Certificates of Occupancy.
This Manual provides a comprehensive guide on the effective implementation of the DILG-
DPWH-DICT-DTI Joint Memorandum Circular 2018-01, which will provide Filipinos with seamless
and prompt processing of building construction documents.
This undertaking espouses the country’s objective to bring about the “Golden Age of
Infrastructure” with the speedy and simultaneous construction of building structures that are part
of our massive infrastructure rollout.
In making our government more citizen-oriented, we are getting closer to our collective goal
of bringing about lasting and inclusive development as enshrined in the “Ambisyon Natin 2040,”
the country’s long term development vision.
Let us remain relentless in trailblazing new paths to make government services more
responsive to the needs of the Filipino people.
MARK A. VILLAR
Secretary
vi Streamlining Processes for Building Permits and Certificates of Occupancy for Simple Structures
The Department of Information and Communication Technology (DICT) greatly appreciates
its partnership with the Department of Public Works and Highways (DPWH), the Department of
Interior and Local Government (DILG) and the Department of Trade and Industry (DTI) on matters
dealing with implementation of the Joint Memorandum Circular No. 2018-01 (JMC), specifically
with respect to the development of this Manual of Operations.
The publication of its document is a significant milestone of the signatories of the JMC as
it lays the groundwork for introducing and adopting innovative solutions to further expedite the
delivery of public services and promote business-friendly environment.
As the lead agency for Information and Communications Technology (ICT), the DICT commits
to contribute its technical knowledge and expertise to help government institutions address the
marching orders of President Rodrigo Duterte that processing time in issuing permits and licenses
should be reduced to the “barest minimum” as part of his promise of eliminating bureaucratic red
tape.
As our country continues to aspire for excellence in governance and public service delivery, it is
also important for us to recognize that ICT plays a strategic role in driving our global competitiveness
forward. We should be more aggressive in building and establishing digital infrastructures and
infostructures to generate dynamic growth of our economy, boost our global competitiveness, and
improve the quality of life not only of our citizens, but also of our business entrepreneurs, foreign
investors, and other stakeholders.
With the introduction of reforms and legislative measures such as the Ease of Doing Business
and Efficient Delivery of Government Services, we hope that we could leapfrog our competitiveness
ranking specifically in the Ease of Doing Business Survey that is conducted among 185 countries all
over the world.
In this era of globalization, digital economy, and mobile government, it is now imperative for
our nation to start embracing innovative solutions that will improve our global competitive rating.
Hopefully, our country will be able to earn a reputation for innovation and be regarded as one of the
highly digitized nations in the Southeast Asian region.
Streamlining Processes for Building Permits and Certificates of Occupancy for Simple Structures vii
To prioritize the promotion of the ease of doing business and increase the competitiveness of
the country, the Duterte administration has been focusing on a whole-of-government approach to
streamline procedures and expedite processes especially those of frontline services.
By aiming for a more globally competitive Philippines, we will raise our country’s standing
in the World Bank Doing Business Report as it focuses on the regulations relevant to the life cycle
of a business. This will not only create an environment conducive for business and attractive for
investors, but also enable aspiring entrepreneurs to set up their own enterprises.
To this end, the Department of Trade and Industry (DTI) has been continually working with
other government agencies in setting new standards for Local Government Units (LGUs) and
eliminating red tape in government processes. One of the initiatives to improve the country’s
competitiveness is the processing of construction permits. Started in 2015 as part of an inter-agency
effort to set up one-stop shops in LGUs for the processing of applications for construction-related
permits, this initiative has now birthed the Joint Memorandum Circular (JMC) 2018-01.
JMC 2018-01 is a collaborative effort by DTI with the Department of Interior and Local
Government (DILG), Department of Public Works and Highways (DPWH), and the Department of
Information and Communication Technology (DICT). With this circular, the government can now set
service standards for LGUs that would streamline the issuance of building permits and certificates
of occupancy.
This circular is one of the many initiatives that the government has completed towards
promoting ease of doing business and increasing competitiveness. By improving how we process
construction-related permits—especially for businesses - we can help our country improve its
ranking in the WB Doing Business Report. But most importantly, we would be able to institutionalize
these initiatives in the workings and processes of government.
With the publication of this manual giving guidance on the proper implementation of JMC
2018-01, I would like to congratulate our fellow agencies for their hard work. This manual is
indicative of government’s effort towards streamlining its procedures and expediting its processes.
Moreover, it will also support our “Build, Build, Build” infrastructure program that will create a
more progressive Philippines for our countrymen.
Mabuhay!
viii Streamlining Processes for Building Permits and Certificates of Occupancy for Simple Structures
Streamlining Processes for Building Permits and Certificates of Occupancy for Simple Structures ix
The higher the ranking (with 1 as the highest and 190
as the lowest), the more conducive is the regulatory
environment to starting and operating a local firm. The
Doing Business report compares business regulation1
for domestic firms across 190 economies. Ten aspects
of business regulation (like starting a business or
dealing with construction permits) that matter to
entrepreneurs are ranked. The ranking measures
both efficiency - measured as time, cost and number of
interactions needed to comply -- and the quality of the
regulation.
In compliance with President Duterte’s socio-economic agenda and to improve the country’s ranking in global
competitiveness surveys, the Department of the Interior and Local Government (DILG) in collaboration with
the Department of Public Works and Highways (DPWH), Department of Information and Communications
Technology (DICT) and Department of Trade and Industry (DTI), issued Joint Memorandum Circular (JMC)
2018-01 (henceforth “JMC 2018-01 or JMC” in this Manual), dated January 04, 2018.
The JMC sets the service standards in processing Building Permits and Certificates of Occupancy for simple
applications by local government units (LGUs). These standards are:
from submission of complete application (includes forms for ancillary permits and required documents) to
receipt of the Building Permit or Certificate of Occupancy, Fire Safety Evaluation Clearance (FSEC) or Fire
Safety Inspection Certificate (FSIC), and other clearances/certificates.
These service standards represent a significant reduction from the number of steps2 and length of processing
time3 of a generic application (encompassing not only simple applications) for construction permits, and for
the same start-to-end process4, as shown in Tables 2 and 3.
1
See www.doingbusiness.org for the other aspects and the complete Report.
2
Defined similarly as in the JMC “step” definition.
3
Measured similarly as with the JMC’s time measurement.
4
From submission to receipt of Business Permit or Certificate of Occupancy, FSEC or FSIC, excluding the steps involved in pre and post requirements.
2 Streamlining Processes for Building Permits and Certificates of Occupancy for Simple Structures
Table 2. Typical Number of Steps Pre-JMC 2018-015
for Building Permit and FSEC Applications
Sources: Study on Construction Permitting Processes, Investment Enabling Environment Project, United States Agency for International Development, 2014
5
A 2014 study on Construction Permitting Processes generated the steps and its number by consulting with “around 225 local officials of 26 cities and
7 municipalities across the country.” The representatives of national and regional chapters of the Philippine Constructors Association (PCA), the United
Architects of the Philippines (UAP), the Philippine Institute of Civil Engineers (PICE), the Office of Socialized Housing Developers Association of the
Philippines (OSHDAP), and the Socialized Housing Development Association (SHDA) also participated in the interviews and focus group discussions.
6
Same reference as above.
Streamlining Processes for Building Permits and Certificates of Occupancy for Simple Structures 3
Table 4. Dealing with Construction Permits
Change Change
2018 2016 2015 2014 2013 2011
Economy 2017 2012 2017- 2011-
(190) (189) (189) (189) (185) (183)
2018 2018
Malaysia 11 13 15 28 43 96 113 108 2 97
Singapore 16 10 1 2 3 2 3 2 -6 -14
Vietnam 20 24 12 22 29 28 67 62 4 42
Lao PDR 40 47 42 107 96 87 80 115 7 75
Thailand 43 42 39 6 14 16 14 12 -1 -31
Brunei Darussalam 48 37 21 53 46 43 83 74 -11 26
Myanmar 73 66 74 130 150 NDA NDA NDA -7 77
Philippines 101 85 99 124 99 100 102 156 -16 55
Indonesia 108 116 107 153 88 75 71 60 8 -48
Cambodia 179 183 181 183 161 149 149 146 4 -33
Source: Doing Business Report. The World Bank, 2018.
7
Doing Business 2018, p. 12.
8
IFC defines “procedure” as “any interaction of the (construction company’s) employees or managers with external parties, including government agencies, notaries,
the land registry, the cadastre, utility companies, public and private inspectors, and technical experts apart from in-house architects and engineers.” (Doing Business
Report, Questionnaire, p.11. 2018). A procedure can involve a series of steps.
The JMC uses “step” and there can be many steps in a single procedure. The reader is cautioned in comparing the two as if it were equal.
9
IFC measures Time in “calendar days (not working days). For a procedure that can be completed entirely online, the minimum time is 0.5 days. For a procedure
that cannot be completed entirely online, the minimum time is 1 day.”
4 Streamlining Processes for Building Permits and Certificates of Occupancy for Simple Structures
10
For the BFO, Heads of Offices shall refer to the district fire marshal (with lone city) or the city/municipal fire marshal.
11
Item 7.7 of the JMC is about capacity building, if the LGU feels this is needed.
Streamlining Processes for Building Permits and Certificates of Occupancy for Simple Structures 5
C. PRINCIPLES
1. EFFICIENCY
The JMC is about process improvement through streamlining. Thus, efficiency is the key principle
that the JMC advocates. Process efficiency means delivering the service or output with the least tasks
by the applicants and the public personnel providing the service. It also means delivering the service
at the least time that is needed to deliver a quality output and that responds to the purpose of the
regulation.
As applied to the process of applying for Building Permits and Certificates of Occupancy, the JMC
encourages process efficiency through the following:
The JMC also promotes efficiency in the use of the applicants’ time by reducing the number of face-to-
face interactions between them and the public offices involved. It should also reduce the number of
visits that applicants have to make throughout the application.
The JMC also makes these government services more accessible by promoting computerization
and automation that would enable information sharing among government offices and levels.
3. TRANSPARENCY
The JMC espouses the principle of transparency which draws from the ARTA. The JMC promotes
transparency, among others, by making applicants:
4. CUSTOMER-CENTRIC SERVICE
While the requirement to secure Building Permits and Certificates of Occupancy are regulatory
in nature and thus, intended to protect the welfare of the population, the JMC encourages local
governments to create a positive experience for the customers in securing construction-related permits.
Some ways of promoting customer-centric service include:
6 Streamlining Processes for Building Permits and Certificates of Occupancy for Simple Structures
5. ONE GOVERNMENT
One of the governance outcomes in the Philippine Development Plan 2017-2022 is the achievement
of seamless service delivery through a whole-of-government approach where “government systems
and processes work together to provide ease of access and use by citizens.” In the context of the JMC,
this means that national and local government instrumentalities need to closely work together in:
• computerizing the processes in evaluating applications for Building Permits and Certificates
of Occupancy;
• setting up web-based or online application systems; and
• putting up a mobile or computer application system for informing the public of the status of
their requests.
Streamlining Processes for Building Permits and Certificates of Occupancy for Simple Structures 7
Table 5. Clarification on Select Terms
Term Explanation
“Floors/storeys” The phrase “floors/storeys” is to be understood to
from item 5.14, in the definition of Simple Application mean “storey” with this definition: Levels that include
for Building Permits & Certificates of Occupancy horizontal references from “finished floor to the next
upper finished floor” and “finished floor to the roofing
system.”
“Step” “Step” from item 5.15 Three key elements that need to
from item 5.15 be satisfied in applying the definition of “step” are that
the procedure taken by the applicant:
8 Streamlining Processes for Building Permits and Certificates of Occupancy for Simple Structures
Streamlining Processes for Building Permits and Certificates of Occupancy for Simple Structures 9
Table 6. Summary of Standards for Simple Applications for Building Permits and Certificates of Occupancy
(JMC 2018-01)
10 Streamlining Processes for Building Permits and Certificates of Occupancy for Simple Structures
Streamlining Processes for Building Permits and Certificates of Occupancy for Simple Structures 11
T he JMC stipulates the provision of a One-Stop Shop for Construction Permits (OSCP) to enable
compliance to the standards set for processing Building Permits and Certificates of Occupancy.
One-Stop Shop Principles. The concept behind a one-stop shop is the centralization and
coordination of the different public offices providing a service. Thus, it is a streamlined process
within a facility of centralized services that will make an OSCP closer to being a true one-stop
shop.
The OSCP includes both frontline services and backroom operations. These two features allow
the 4 standard steps and the standard processing time of a maximum of 5 days to be achieved
while accommodating the provision of requirements by multiple offices.
The key to doing so is through co-location of LGU unit representatives and the BFP in a single
physical space in the backroom, an area that is not accessible to applicants. The JMC and
subsequently RA11032 also calls for an arrangement whereby the LGU officials shall be allowed
to collect barangay fees related to Building Permit and Locational Clearance applications, with
the subsequent remittance to the concerned barangays. Since applications for Building Permits
and Certificates of Occupancy are year-round, this co-location arrangement and barangay fee
collection arrangement are also year-round.
The other LGU offices whose representatives are to be detailed in the OSCP are the Local Planning
and Development Office (LPDO), the Assessor’s, and Treasurer’s Offices.
Two OSCP Approaches. LGUs can provide an OSCP either thru a remodeled existing structure
of office/s (as with Valenzuela City) or as a newly built structure (as with Quezon City). The LGU
also has to decide if the OSCP will solely be for applications of simple structures or will cater to
all applications.
The benefits of an OSCP for all applications are that applicants of complex structures may also
undergo one-time assessment and payment thus reducing their processing time even if the
complete process is not subject to the 5 days’ standard. This arrangement will also solve any
personnel deployment difficulties than if there were two arrangements, one for simple structures
and the other for the rest.
However, an OSCP for all applications would have to map out the document flow and monitor
the process flow for simple applications subject to the JMC standards, particularly the 5 days
standard. This is apart from those applications not considered as simple structures that are
subject to the NBCP prescription that documents have to be released 15 days after payment has
been made. The monitoring of two different types of applications can be done by providing a
routing slip for each type of application, with corresponding time stamp monitoring per task.
Proposed Lay-out. Figure 1 shows a proposed lay-out for an OSCP. A description of each of the
areas follows. LGUs can decide its own design based on its circumstances as long as the process
within is streamlined to ensure compliance with the required steps and processing time, among
others. The streamlined process is largely enabled by the co-location of the BFP, the Assessor’s
and Treasurer’s offices, and the transfer of agency clearances to post-permitting requirements.
The proposed size of 120 sq. m. is calculated based on occupant load or the maximum number of
persons allowed to occupy the particular structure.Thus, the size of the OSCP would vary based
on this metric.
A genuine One-Stop Shop would require a regulatory environment that required less licenses, approvals, permits or clearances at the
national and local levels. The Philippines does not yet have such an environment.
12 Streamlining Processes for Building Permits and Certificates of Occupancy for Simple Structures
Streamlining Processes for Building Permits and Certificates of Occupancy for Simple Structures 13
Figure 1. Proposed Lay-out & Recommended Resource Complement for the One-Stop Shop for
Construction Permits (OSCP) for Building Permit and Certificate of Occupancy Processes
Description of Areas:
1. Area Visible to the Applicants - The area open and visible to the applicants is
approximately 40 square meters, out of the total proposed OSCP area of 120 sq. m. The
public area houses the frontline personnel in four (4) windows or desks which conform to
the 4-step process in the JMC:
• the Application Receiving Area where a Receiving Officer from the Office of the
Building Official (OBO) or Building Permits Division (BPD), City/Municipal Engineer’s
Office (C/MEO) reviews the applications for completeness as well as checks the BFP
requirements prior to acceptance;
• the Assessment Releasing Area where an OBO or BPD Officer-of-the-Day releases
Orders of Payment;
• the Payment Area where a LGU cashier, with a BFP Collecting Agent behind him/her,
accepts and processes payments13 ; and,
• the Releasing Area where a OBO or BPD Officer-of-the-Day releases the Building Permit
or Certificate of Occupancy, and other clearances/certificates.
In highly urbanized cities with a large number of construction related permits, additional
windows may be designated for any of the four areas discussed above.
Regarding the Payment Area. The two workstations in the Payment Area signify the co-
location of the BFP and the LGU cashier but there should only be one interface in this window/
desk.
This can be done by having the designated LGU cashier interact with the applicant, process the
payment of the building/occupancy charges and fees, and then pass the OPs and payment to
the BFP’s Collecting Agent who prepares the Official Receipt (OR) for the BFP fees. The OPs
and the OR are then returned to the LGU cashier for release to the applicant. (This description
is the case where there is no Memorandum of Agreement (MOA) between the LGU and the BFP
on the collection of fees. (See section F. for an elaboration.)
Having instead the Cashier and BFP interact with the applicant with their respective window
or desk would count as two interfaces and thus, 2 steps.
13
This is the case where the city/municipality has not been designated as collecting agent for the BFP.
14 Streamlining Processes for Building Permits and Certificates of Occupancy for Simple Structures
2. Area for Backroom Operations - The area for Backroom Operations is proposed to be
the remaining 80 sq. m. This is an enclosed area not accessible to the applicants and the
general public. It houses the following areas:
Personnel and Resource Complement with OSCP Functions. Table 7 enumerates the
personnel and resource complement by function that is recommended to support the OSCP in
both the Building Permit and Certificate of Occupancy processes.
Another resource which is often critical to ensuring on-time inspections are vehicles (excluded
from the Table as it is not also in the Figure of the OSCP Layout). The OBO is expected to provide
the vehicles for the Joint Inspection Team. The number of vehicles will partly depend on the
daily average number of structures that need to be visited and inspected, and the number of
inspectors from the OBO/C/MEO, the Assessor’s Office and the BFP.
The JMC sets a service standard of 5 working days maximum from the time that a complete
application is submitted to the receipt of the Building Permit or Certificate of Occupancy, and
other clearances. The BFP’s maximum processing time of 3 working days is part of the 5 days.
In terms of calculating the processing time for monitoring purposes and to set the correct
return dates, a “working day” is determined against a 24-hour period. Thus, if an application
is submitted at 3 pm of that day, Day 1 would be from that time to 3 pm the following day.
If after receiving the OPs the applicant does not proceed to payment, the counting of the
processing time stops at the point of receipt of the OP. It resumes again when the applicant
resumes the process by submitting the payment.
The counting of the processing time of an application also stops at the point when the applicant
does not return on the date stated on the claim stub, either to claim the OPs or the Building
Permit or Certificate of Occupancy and other clearances.
Streamlining Processes for Building Permits and Certificates of Occupancy for Simple Structures 15
Q: For municipalities with low applications per day and limited personnel
& resources, what OSCP principles are essential?
?
A: A streamlined process, for the applicant and for
the personnel involved in the OSCP, is the key
& Licensing System streamlining reforms. Some of
these are:
OSCP principle. Thus, all LGUs, whether with
many or few resources, need to do inter-office • For the OSCP, use existing office space but
streamlining as part of the approach to implementing re-arrange it to create an OSCP that includes
the JMC reforms. offices currently being used, like the C/MTO’s
payment area and the offices of the OBO/ C/
Internal streamlining begins with an analysis of the MEO.
current process, steps, tasks, & its elements (i.e., • This way, the C/MTO cashier in the OSCP
applicant interface involved, processing time of each, payment area need not be relocated. However,
documentary requirements, and forms used, etc.) using this solution will need an efficient queuing
the process definitions of the JMC. This is followed by system, manual or automated, that will either
the generation of solutions. be a dedicated one for Building Permit & Cert.
of Occupancy applicants or a common lane
Streamlining a process involves reducing, eliminating, where applicants of different processes are
and/or merging existing steps, tasks, forms & called out through a public address mechanism
documentary requirements. The JMC provides or through a TV monitor.
examples of solutions that used this approach: • For LGUs that do not have 4 personnel or
4 windows/desks, and have low volume of
• creation of an OSCP, whether as a new or applications use the same personnel or the
existing structure; same window / desks for different steps.
• co-location in the OSCP of offices involved However, in doing so, remember that Step
(BFP Zoning, Treasurer’s & Assessor’s Offices); 1 takes the most time due to the review of
• the transfer of agency and local clearances to submission.
post-permitting requirements; • IF the BFP truly cannot co-locate in the OSCP
• standardized evaluation checklists; and, year-round, arrange for the BFP to come
• the organization of a JIT. when an applicant is present, This is better
than removing the FSEC and FSIC procedures
Operationally, LGUs with low applications per day and out of the Building Permit and Certificate of
limited personnel can consider the following solutions Occupancy processes, as doing this would
that LGUs did when implementing the Business Permit result in more steps.
16 Streamlining Processes for Building Permits and Certificates of Occupancy for Simple Structures
Table 7. Personnel and Resource Complement with OSCP Functions (recommended)
Queuing
Location No. of Personnel Computer Printer Photocopier Others
Monitor/TV
Work Table for
A. Public
Applicants
Applicant 1-2
Transaction Area
Seating Area
1. Application 1 scanner
1 1
Receiving Area (optional)
2. Assessment
1 1 1
Releasing Area
Money Fake
Detector
3. Payment Area 1 (LGU Cashier) 1 1
Vault/Cash box
for Payments
1 (doubling with
4. Permit Releasing Vehicles to
Applicant Assistance 1 1
Area inspect sites
function)
1-2 roaming OBO/C/
MEO staff to transmit
documents &
B. Backroom
photocopy as needed
Operations Area
1 BFP Liaison Officer
(mobile)
1. Document
3 3
Verification Area
2. Plan Evaluation 8 (7 OBO, C/MEO;
8 1 1 telephone
Area 1 BFP)
3. Inspection and
8
Evaluation Area
4. Assessment Area 2 (OBO/BPD & BFP) 2 1 Calculators
1 (BO/C/ME) 1 1 1 telephone
In Fire Station:
5. Approval 1 (C/MFM)
1 (C, FSES)
1 (Evaluator)
1 (BFP Collecting Money Fake
6. Payment Area
Agent) Detector
1 scanner
7. Printing and
1 1 1 & shredder
Recording
(optional)
8. Archiving / Storage 1 Filing cabinets
33-34 LGU & BFP
TOTAL 19 7 1 1-2
personnel
Streamlining Processes for Building Permits and Certificates of Occupancy for Simple Structures 17
III. THE STANDARDS AT-A-GLANCE
18 Streamlining Processes for Building Permits and Certificates of Occupancy for Simple Structures
Streamlining Processes for Building Permits and Certificates of Occupancy for Simple Structures 19
B. Documentary Requirements
JMC 2018-01 reduced the documentary requirements for Building Permit applicants. Table 8 lists the typical documents
required of Building Permit applicants for simple structures and how these were streamlined in the JMC.
Required Documents in
No. of No. of
the NBCP/ Fire Code of the
Copies Required Documents in the JMC Copies
Philippines / Local Gov’t Code of
1991
Application form (notarized) Not specified Maintained 4 copies
Survey Plans, Design Plans & its 5 sets Maintained 4 sets
related documents (see Table 6.
Summary of Standards)
Lot Plan with Site Plan 1 copy Maintained 1 copy
TCT/OCT or Deed of Absolute Sale, or 1 copy Maintained 1 copy
Lot Location Plan from LRA (if lessee,
Contract of Lease)
Tax Declaration 1 copy Maintained but need not be secured separately 1 copy
from the Assessor’s Office beforehand.
Instead, it will be generated inside the OSCP.
Current Real Property Tax Receipt 1 copy Maintained but need not be secured separately 1 copy
from the Treasurer’s Office beforehand. Instead,
it will be generated inside the OSCP.
Photocopy of Valid Professional Licenses 3 copies
Notarized estimated value of the building/
structure to be erected as declared by the
owner
Barangay Clearance (as a pre- The Ease of Doing Business and Efficient
requirement to securing a Locational Delivery of Government Services Act of 2018
Clearance) authorizes the LGU to issue the Barangay
Clearance
Locational or Zoning Clearance (part Not specified To be processed within the
of the Geodetic Documents) OSCP backroom thru co-location of the Zoning
FSEC Office and BFP
Certificates/Clearances from National To be submitted 30 days (maximum)
Government Agencies & the LGU after the Building Permit issuance except for
the Construction Safety & Health Program of
the DOLE
Affidavit of Undertaking; Deemed necessary
given the submission of post-requirements
within 30 days after the issuance of Building
Permit
20 Streamlining Processes for Building Permits and Certificates of Occupancy for Simple Structures
Streamlining Processes for Building Permits and Certificates of Occupancy for Simple Structures 21
Q: What should the Building Official do if applicants fail to submit
the relevant NGA or local requirements after 30 days*?
?
Failure to submit NGA or local requirements shall cause the suspension or revocation
A: of the issued Building Permit within the prescribed period pursuant to Sections 305
& 306. The suspension or revocation is subject to appeal to the Secretary of DPWH
pursuant to Section 307.
**** For all projects, failure to submit the post-permit requirements can cause
the non-issuance of the Certificate of Occupancy.
Q:
?
Since the processes for securing the Tax Declaration and the tax receipt
have been merged within the OSCP backroom, can the LGU still charge
a fee for the Tax Declaration and the Tax Receipt?
LGUs can still charge fees for these documents but these are to be included in the one-
A: time assessment of fees. Thus, the OP that includes these fees are to be given to the
applicant in Step 2.
22 Streamlining Processes for Building Permits and Certificates of Occupancy for Simple Structures
C. Steps
The JMC reduced the number of steps to four (4) for applications for simple structures. From the perspective of an
applicant, these are:
The proposed lay-out of the OSCP is designed to conform to these steps, with four windows or desks corresponding to
each of the steps.
D. Compliance Evaluation Sheet for Building Plan Review for Application of Building Permits
One of the set of tasks under Step 1 is the simultaneous evaluation by the 7 technical personnel of the OBO/C/MEO.
This is an important function of the Building Permit process. Its simultaneous occurrence is critical for the process
to achieve the service standard of 5 days.
The Compliance Evaluation Sheet for Building Plan Review for Application of Building Permits enables the timely
conduct of this process. Its contents are based on the NBCP and have been customized according to the focus of
evaluation. (See Annex C for the Compliance Evaluation Sheet for Building Plan Review for Application of Building
Permits.)
Item 6.1.16 in the JMC describes the sub-process of the one-time assessment of taxes, fees and charges. Since
the OSCP co-locates the offices of the LGU, the one-time assessment means that the fees associated with getting
clearances related to the Building Permit application will be included in one Order of Payment with appropriate
accounting codes of the Offices indicated, i.e. City/Municipal Development Office for the Locational Clearance and
the Assessor’s Office for the certified true copy of tax declaration.
For the BFP, there are two possible options. If the LGU and the BFP have signed a Memorandum of Agreement
(MOA) which allows the LGU to assess and collect the fees for FSEC, then the OP can also include the BFP fees.
However, if no such MOA exists, the BFP personnel will issue a separate OP reflecting the fees for FSEC.
Fire Code Construction Tax. The Fire Code Construction Tax for the issuance of FSEC shall be based on the
estimated value of the building or structure declared by the owner or applicant duly notarized. However, in the
event that the same is lower than the fixed cost of construction per square meter as provided by Table II.G.1 of the
NBCP, the latter will be the basis of the Fire Code Construction Tax. As provided for in section 6.1.17 of the JMC, the
OBO/C/MEO will return the application to the owner for revision, to reflect the higher assessment.
Barangay Fees. RA 11032 also stipulates that “barangay clearances and permits related to doing business shall be
applied, issued and collected at the city/municipality in accordance with the prescribed processing time in this Act…”
In terms of LGU / BFP - applicant interface, “one-time” assessment means that the applicant had a face-to-face
interaction in ONE window/desk with a public officer, usually from the LGU. In the context of on-line interfaces, it
similarly means that there was a single interface with the assessment and/or payment applications.
Streamlining Processes for Building Permits and Certificates of Occupancy for Simple Structures 23
F. One-Time Payment of Taxes, Charges & Fees and Release of Documents
Item 6.1.19 stipulated a one-time payment of taxes, charges and fees. Its mode of implementation depends on
whether there is a MOA with BFP or not. If the LGU has no MOA with BFP and two OPs were issued to the applicant,
the applicant gives payments for both BFP and the LGU (in cash or check). The cashier of the LGU receives the
payments and gives the amount due (or the check) to the BFP at the backroom.
If the LGU has a MOA with BFP, the cashier receives both payments and remits BFP’s at a later agreed time period. In
terms of LGU/BFP - applicant interface, “one-time” payment means that the applicant had a face-to-face interaction
in ONE window/desk with a public officer, usually from the LGU. In the context of on-line interfaces, it similarly
means that there was a single interface with the assessment and/or payment applications.
The OBO/C/MEO is enjoined to issue the Building Permit and other ancillary permits, the Locational Clearance,
FSEC, tax declaration, and the barangay clearance upon payment of the required fees by the applicant. This is an
improvement over the NBCP provision, which allows the LGU to provide the applicant with the building and the
ancillary permits 15 days after the payment of fees.
Again, RA 11032 stipulates that barangay clearances and fees are to be collected at the city/municipality within the
prescribed processing time in the Act. As with the BFP, this fee is to be part of one-time payment.
The JMC also promotes online payment. (See Chapter VII on automation systems for LGUs that have implemented
online payments.) With online payment, the documents can either be picked up or sent to the applicant for a fee.
G. Signatories
The JMC specifies that the Building Official shall sign and issue the Building Permit. Other clearances that are
provided to the applicant as part of the Building Permit are actually signed by other officials, e.g., the City/Municipal
Fire Marshal for the FSEC, the Zoning Officer for the Locational Clearance. The absence of such officials should not
be a cause for breaching the standard on processing time for Building Permit evaluation.
Section 9 of RA 11032 stipulates that “in case the authorized signatory is on official business or official leave, an
alternate shall be designated as signatory.” Furthermore, the same law also proposes the use of electronic signatures
or pre-signed licenses, permits, and certifications.
Figure 2 illustrates the process flow with the processing time that the various offices involved in the OSCP would
take. The purpose of the illustration is to show how the streamlined process within the OSCP can be done within
the service standard of 5 days. Thus, the process depicted assumes regularity and an application that is accepted
and approved.
Figure 2 shows a simultaneous process that is carried out manually in most of the tasks. For LGUs with automated
systems, the flow and time involved may be shorter. LGUs can redesign based on their personnel requirements and
other parameters.
The process flow, lay-out and time breakdown of the various tasks by offices are recommendations that would
enable LGUs to meet the processing time standard of 5 days’ time stipulated by the JMC. (The BFP’s processing
time is part of the 5 days.)
(The figures forwarding documents to the different areas do not represent distinct and separate individuals and
should not be summed in terms of calculating personnel requirements. Instead, the same individual/s can be
servicing the different areas. This staff complement would depend on the volume of applications. Table 7 gives a
recommended personnel complement.)
24 Streamlining Processes for Building Permits and Certificates of Occupancy for Simple Structures
Streamlining Processes for Building Permits and Certificates of Occupancy for Simple Structures 25
Figure 2. Building Permits and FSEC Process Flow with Processing Time in the OSCP
Legend: NO. - refers to Tasks TIME refers to the total time of the task or set of tasks beside the Task No.
Acronyms used in Figure 2 and Table 9
OBO / BPD Office of the Building Official or Building Permits Division
(C/MEO) (under the City/Municipal Engineer’s Office)
BFP CRO/Assessor Bureau of Fire Protection Customer Relations Officer / Assessor
BLP Bureau of Fire Protection Liaison Personnel
FSES Fire Safety Enforcement Section
FSEC Fire Safety Evaluation Clearance
FSC Fire Safety Checklist
OPs Orders of Payment
BO/ C/M Engineer Building Official / City/Municipal Engineer
NOD Notice of Disapproval
26 Streamlining Processes for Building Permits and Certificates of Occupancy for Simple Structures
Table 9. Sequence and Enumeration of Tasks & Input/Output Documents in Flow
TASKS SEQUENCE & OFFICE & FUNCTION TASKS of LGU & BFP PERSONNEL
TOTAL TIME RESPONSIBLE & INPUT/OUTPUT DOCUMENTS
1 OBO / Bldg. Permits (Process Starts; Monitoring of Processing Time begins)
30 mins Division (BPD, C/MEO)
Receiving Officer Receives and checks for completeness of the filled-up forms (incl.
Ancillary Permit Form/s) & Documentary Requirements (incl. the
Plans) (Henceforth called “application set” in this Manual, the term
includes the cumulative documentary outputs produced by the various
tasks of the process)
On the routing slips, writes the time & date that the application was
submitted that is the same as that written on the claim stub
Streamlining Processes for Building Permits and Certificates of Occupancy for Simple Structures 27
TASKS SEQUENCE & OFFICE & FUNCTION TASKS of LGU & BFP PERSONNEL
TOTAL TIME RESPONSIBLE & INPUT/OUTPUT DOCUMENTS
OBO / Bldg. Permits Division Distributes the forms, Documentary Requirements, and 1 set of plans
2 staff to the offices in the Document Verification Area as well as 1 application
20 mins. form & 3 sets of plans to the BFP
(30 mins. for both): (Simultaneous tasks of the LTO, LAO & LPDO)
Local Treasurer’s Office • Validates latest RPT payments; Forwards the Tax Receipt or
(LTO) staff communicates the lack thereof, & the corresponding charge
for the service to OBO/BPD staff at Task 4
Local Assessor’s Office (LAO) • Validates tax declaration; Sends tax declaration or
staff communicates the lack thereof, & the corresponding charge
for the service, to OBO / BPD staff at Task 4
3.a (5 hrs.) Evaluates land use thru desk review or undertakes preliminary site
5 hours & 30 mins. Zoning/LPDO staff verification, as needed, thru a Joint Inspection Team (JIT)
OBO / Bldg. Permits Division Collates documentary outputs from Verification Area (Tax Receipt,
staff tax declaration & pre-signed Locational Clearance or, if non-compliant,
4 the resulting communication), the forms, Documentary Requirements,
20 mins. and 1 set of plans
28 Streamlining Processes for Building Permits and Certificates of Occupancy for Simple Structures
TASKS SEQUENCE & OFFICE & FUNCTION TASKS of LGU & BFP PERSONNEL
TOTAL TIME RESPONSIBLE & INPUT/OUTPUT DOCUMENTS
OBO / Bldg. Permits Division (Simultaneous tasks of the OBO / BPD & the BFP)
Technical Officers
Evaluates the plans as to:
Plan Evaluation Area ► Geodetic requirements
5
► Architectural requirements
3 days.
► Structural requirements
► Plumbing/Sanitary requirements
► Electrical requirements
► Mechanical requirements
► Electronics requirements
(2 days) Transmits applications to the Fire Station
BFP Liaison Personnel (BLP), ► Transmittal documents shall be done twice a day.
mobile between OSCP & Fire ► Application filed on or before 11:30 AM shall be transmitted
Station, in cases where Plan to the Fire Station before noon, while those filed on or before
Eval. is in Fire Station 3:00 PM shall be transmitted to the Fire Station before 3:30
PM.
Plan Evaluator Evaluates Plans & specifications, completes Fire Safety Checklist
(FSC) on Building Plans
Streamlining Processes for Building Permits and Certificates of Occupancy for Simple Structures 29
TASKS SEQUENCE & OFFICE & FUNCTION TASKS of LGU & BFP PERSONNEL
TOTAL TIME RESPONSIBLE & INPUT/OUTPUT DOCUMENTS
Fire Marshall Signs the evaluated plans with the FSC
(in Fire Station)
Issues either a FSEC in case of approval, or NOD in case of
disapproval
Gives 3 sets of plans, including the 3 sets of FSC and FSEC, to the BLP
for transmittal to the CRO at the OSCP
OBO / Bldg. Permits Division Forwards application set (incl. filled-up Compliance Evaluation Sheet
7
staff for Building Plan Review & BFP outputs) to the Assessment Area
20 mins.
Assessment Area Assesses the fees to be paid and issues an OP that will reflect either (1)
a Filing Fee for non-compliant applications; or (2) Permits & Clearance
8 (30 mins. for both functions) Fees for compliant applications
50 mins.
OBO / Bldg. Permits Division
Staff
BFP CRO/Assessor Records in the logbook the transmittal of the documents with their
details
(20 mins)
30 Streamlining Processes for Building Permits and Certificates of Occupancy for Simple Structures
TASKS SEQUENCE & OFFICE & FUNCTION TASKS of LGU & BFP PERSONNEL
TOTAL TIME RESPONSIBLE & INPUT/OUTPUT DOCUMENTS
BO/C/M Engineer Reviews OP, evaluates plans & Compliance Evaluation Sheet for
9 Building Plan Review & signs OP
30 mins.
Forwards OPs, incl. the BFP OP, & application set to OBO/BPD staff
OBO/Bldg. Permits Division Forwards OPs to Assessment Releasing Area
staff
For approved applications, forwards application set to Recording and
10
Printing Area for printing
20 mins.
For disapproved applications, forwards application set to Assessment
Releasing Area for eventual release to the applicant (not in Figure)
11 OBO / Bldg. Permits Division Has applicant sign the OBO/C/MEO & BFP logbooks signifying receipt
30 mins. Releasing Personnel
(not in Figure)
Assessment Releasing
Area
Cashier Accepts payment and issues LGU’s ORs, in triplicate, depending on the
type of payment made, and writes “PAID” on the claim stub form
Upon receipt of the BFP’s OR (see task below), gives the applicant the
original copies of the ORs
12 BFP Collecting Agent Receives the amount due for the BFP from the Cashier
30 mins.
Issues the corresponding OR to the applicant through the Cashier
Payment Area and
Keeps a copy of the receipt and records in his/her logbook the details
of payment
Recording Personnel Records & assigns corresponding Permit Number for BO/C/M
Engineer’s signature
BFP CRO/Assessor Receives the OR of the Fire Code Construction Tax & writes the details
conveyed by the BFP Collecting Agent (see Task 12)
(Person symbol & adjacent
tasks are not shown in Fig.) Forwards the FSC & FSEC to Recording Personnel for collation
Assessment Releasing Area Receives the OR for Filing Fee from the OBO / BPD staff
Has applicant sign the OBO/C/MEO & BFP logbooks signifying receipt
(itemize in the logbook the documents received by the applicant)
Streamlining Processes for Building Permits and Certificates of Occupancy for Simple Structures 31
TASKS SEQUENCE & OFFICE & FUNCTION TASKS of LGU & BFP PERSONNEL
TOTAL TIME RESPONSIBLE & INPUT/OUTPUT DOCUMENTS
14
15 mins
BO/C/M Engineer Signs the Bldg. & Ancillary Permits
Approval Area
Printing & Recording Area Collates the signed Bldg. Permit, Locational Clearance, and Tax
Declaration
15
Recording Personnel
15 mins
Collates the FSEC & FSC & records details on it (see Task 12 of BFP
Collecting Agent),
Approval Area
Forwards these to Releasing Area
BFP CRO/Assessor Keeps a record in his/her logbook of the details of the documents to
be released as well as the details of payment
(Person symbol & adjacent
tasks are not shown in Fig. 2) Secures a copy of the approved/issued Building Permit & attaches it
to the remaining set of plans
Records the control numbers of the FSEC & the Building Permit & the
date of release
Endorses the documents to the BLP for transmittal back to the Fire
Station for proper filing
OBO / Bldg. Permits Division Receives & validates the claim stub of the applicant
(Officer of the Day)
Releases to the applicant the Bldg. Permit, 1 set of FSEC & FSC,
Locational Clearance, and Tax Declaration
16
30 mins Has applicant sign the OBO/C/MEO & BFP logbooks
signifying receipt (itemize in the logbook the documents received by
Releasing Area the applicant)
32 Streamlining Processes for Building Permits and Certificates of Occupancy for Simple Structures
Q: Are inspections part of the Building Permit issuance process?
If the LPDO & the OBO / Building Permits Div. deem an inspection necessary, it can
?
A: have the site inspected at the same time as the submissions are being evaluated.
However, inspections are part of the standard processing time of 5 days.
Q:
?
Why is the distribution of the complete application simultaneous
to the offices involved in document verification & plan evaluation?
Shouldn’t the LPDO and OBO-Architectural review it first in case there
are deficiencies in the application?
The simultaneous review by the different offices involved will allow the applicant
A:
?
to know all the deficiencies of the application in one visit or transmittal of
information. This saves time on the applicant’s part.
Yes, as long as it meets the JMC standards, particularly the 5 days’ processing time.
A: However, based on the TWG simulations (shown in Figures 3 and 4), it is only the
simultaneous process that can meet the 5 days’ standard.
Streamlining Processes for Building Permits and Certificates of Occupancy for Simple Structures 33
Application Form for Certificates
of Occupancy
The JMC prescribed a pre-formatted Application Unified Form (UAF) for Certificate of Occupancy
applications. The BFP’s information needs are also met by the copy of the form that it will receive
in the internal distribution of forms in the OSCP.
However, the prescribed UAF is still being approved by the DPWH as of July 2019. Thus, the existing
Forms shall be used by the OBO/C/MEO, pending the issuance of the UAF.
Need for a Special Power of Attorney (SPA). If the applicant is applying for a corporation, a SPA
should be attached to the form.
On-line Forms and Fillable Format. The JMC encourages LGUs to make the forms specified in the
Documentary Requirements Checklist available for download in the LGU’s official website and in a
format that allows applicants to fill in their details.
Accessibility of all Forms. The LGUs should ensure that hard copies and on-line versions of
all forms required prior to submission are easily available year-round. Section 7.1 of the JMC
further stipulates that LGUs should make the Documentary Requirements Checklist available in
conspicuous places and in their websites.
A claim stub form is detachable from the Documentary Requirements Checklist. The
claim stub will be filled-up and given to the applicants by the Receiving Officer upon
acceptance of the complete application so that the applicants will be guided when to
claim the Order of Payment (OP) and subsequently, the Certificate of Occupancy. The
form of the claim stub shall be made consistent with the requirements of RA 11032.
See Annex D for the template.
The new law further requires the assignment of a unique identification number to
an application which shall be used for all subsequent transactions regarding the
said application. The claim stub can serve as the acknowledgment receipt required
in RA 11032 which should contain: (a) the seal of the LGU; (b) the name of the
responsible officer or employee; (c) the unit where the employee belongs and his/
her designation; and (d), the date and time of receipt of the application or request.
34 Streamlining Processes for Building Permits and Certificates of Occupancy for Simple Structures
B. Documentary Requirements
Required Documents
(JMC 2018-01 & as reconciled with RA 11032)
► Three (3) copies of the Certificate of ► One (1) photocopy of the
Completion using the form in Annex valid licenses of all involved
E, that is: professionals (e.g. Professional
• duly notarized; Tax Receipt and the Professional
• signed by the owner/applicant; Regulation Commission
and, identification card)
• signed & sealed by the duly
licensed Architect or Civil Engineer
in-charge of construction,
together with approved plan and
specifications
► One (1) copy of the construction
logbook
► Photograph of the completed
structure showing front, sides,
and rear areas
► Filled-up Application Form for
Tax Declaration
► For CFEI Application:
• Yellow Card issued by
Electrical Service Provider
In cases when there are changes in the approved building plans, three (3) sets of
the As-Built Plan are required to be submitted as an additional document to the
OBO/C/MEO, reflecting all the changes/modifications/alterations/amendments
made.
C. Steps
The JMC reduced the number of steps to four (4) for applications for simple structures.
From the perspective of an applicant, these are:
The layout of the OSCP should allow a four-step process for securing a Certificate
of Occupancy.
Streamlining Processes for Building Permits and Certificates of Occupancy for Simple Structures 35
D. Processing Time
Item 6.2.12 of the JMC states that “the different offices at the OSCP, functioning as one
unit, shall evaluate all applications for Certificate of Occupancy of simple structures, which
include applications for CFEI and other related certificates, within a maximum period of
five (5) working days from receipt of the form with complete documentary requirements.”
This standard includes the inspection of the structure as required in the Building Code
and the Fire Code of the Philippines and as practiced by the Assessor’s Office as part of
the application for a new Tax Declaration for new buildings/structures.
Fixed schedule of Joint Inspection Team (JIT). Inspection can be done on the 1st day
or 2nd day.
• Applications received until 1 pm: Inspection will be the afternoon of the
same day
• Applications received after 1 pm: Inspection will be the following morning
If the applicant is not available for the inspection, the applicant has the option to
reschedule but the count of processing time stops.
The BFP shall process the Fire Safety Inspection Certificate (FSIC) within a maximum
period of three (3) working days that is part of the 5-days standard. Applications
with deficiencies shall be issued a comprehensive correction sheet and/or notice of
disapproval stating all deficiencies.
For the BFP, there are two possible options. If the LGU and the BFP have signed a MOA which
allows the LGU to assess and collect the fees for FSIC, then the OP can also include the BFP fees.
However, if there is no MOA, the BFP personnel co-located in the OSCP will issue a separate
OP reflecting the fees for FSIC. The two OPs shall be issued to the applicant at the same time,
as per JMC item 6.2.13.
On the assessment of fees, the OBO/C/MEO and BFP in the backroom will assess the fee in
sequence; that is, the OBO/C/MEO assesses first, followed by the BFP CRO/Assessor. This is
because the basis for FSIC is 10% of what is paid by the applicant to the LGU, with a maximum
amount of P50,000 as stipulated in the Fire Code. In the computation of the BFP fee, surcharges
unrelated to occupancy are excluded in the computation.
Filing Fee. The OBO/C/MEO and the BFP may collect a filing fee, in addition to the NBCP
and FCP prescribed fees/charges, to cover the cost incurred in evaluating applications for
Certificates of Occupancy and FSIC, the setting of which shall follow the guidelines for setting
fees and charges issued by the Bureau of Local Government Finance.
In terms of LGU/BFP - applicant interface, “one-time” assessment means that the applicant
had a face-to-face interaction in ONE window/desk with a public officer, usually from the LGU.
In the context of on-line interfaces, it similarly means that there was a single interface with
the assessment and/or payment applications.
36 Streamlining Processes for Building Permits and Certificates of Occupancy for Simple Structures
F. One-Time Payment of Taxes, Charges, & Fees
The OBO/C/MEO and the local BFP shall jointly implement a one-time payment of fees and
charges related to applications for Certificates of Occupancy. Its mode of implementation depends
on whether there is a MOA with BFP or not.
If the LGU does not have a MOA with BFP and two OPs were issued to the applicant, the applicant
gives payments for both BFP and the LGU (in cash or check). The cashier of the LGU receives the
payments and gives the amount due (or the check) to the BFP at the backroom. The BFP prepares
a separate receipt and forwards it to the LGU cashier who releases both receipts to the applicant.
If the LGU has a MOA with BFP, the cashier receives both payments and remits BFP’s at a later
agreed time period. The issue of whether the LGU would issue one or still two receipt/s to the
applicant is pending on the issuance of guidelines by BFP as of July 2019.
In terms of LGU/BFP - applicant interface, “one-time” payment means that the applicant had
a face-to-face interaction in ONE window/desk with a public officer, usually from the LGU. In
the context of on-line interfaces, it similarly means that there was a single interface with the
assessment and/or payment applications.
The OBO/C/MEO shall issue the Certificate of Occupancy together with the CFEI, the FSIC and
other related certificates/clearances upon payment of the required fees by the applicant on
the same day.
Online payment. All cities and municipalities and the BFP are also encouraged to establish a
system of online payment of fees and related charges and other electronic payment schemes.
G. Signatories
The JMC specifies that the Building Official shall sign and issue the Certificate of Occupancy.
Other clearances that are provided to the applicant as part of the process are actually signed
by other officials, e.g. the City/Municipal Fire Marshal for FSIC, the Assessor for the new Tax
Declaration. The absence of said officials should not be a cause for breaching the standard
processing time for the evaluation of the application for Certificate of Occupancy.
Section 9 of RA 11032 stipulates that “in case the authorized signatory is on official business
or official leave, an alternate shall be designated as signatory.” Furthermore, the same law also
proposes the use of electronic signatures or pre-signed licenses, permits, and certifications.
Figure 3 shows a simultaneous process that is carried out manually in most of the tasks. For
LGUs with automated systems, the flow and time involved may be shorter. LGUs can redesign
based on their personnel requirements and other parameters.
The process flow, layout and time breakdown of the various tasks by offices are
recommendations that would enable LGUs to meet the processing time standard of 5 days
stipulated by the JMC. (The BFP’s processing time is part of the 5 days.)
(The figures forwarding documents to the different areas do not represent distinct and separate
individuals and should not be summed in terms of calculating personnel requirements. Instead,
the same individual/s can be servicing the different areas. This staff complement would
depend on the volume of applications. Table 7 gives a recommended personnel complement.)
Streamlining Processes for Building Permits and Certificates of Occupancy for Simple Structures 37
Figure 3. Certificate of Occupancy and FSIC Process Flow with Processing Time in the OSCP
Legend: - refers to Tasks - refers to the total time of the task or set of tasks beside the Task No.
38 Streamlining Processes for Building Permits and Certificates of Occupancy for Simple Structures
Acronyms used in Figure 3 and Table 12
OBO / BPD (C/MEO) Office of the Building Official or Building Permits Division (under the
City/Municipal Engineer’s Office)
BFP CRO/Assessor Bureau of Fire Protection Customer Relations Officer / Assessor
BLP Bureau of Fire Protection Liaison Personnel
FSES Fire Safety Enforcement Section
BO/ C/ME Building Official / City/Municipal Engineer
OPs Order of Payment
NOD Notice of Disapproval
FSI Fire Safety Inspector
C/M Assessor City/ Municipal Assessor
FSIC Fire Safety Inspection Certificate
FSC Fire Safety Checklist
AIR After Inspection Report
Streamlining Processes for Building Permits and Certificates of Occupancy for Simple Structures 39
Table 11. Sequence and Enumeration of Tasks & Input/Output Documents in Flow
TASKS SEQUENCE OFFICE & FUNCTION TASKS of LGU & BFP PERSONNEL
& TOTAL TIME RESPONSIBLE & INPUT/OUTPUT DOCUMENTS
1 OBO / Bldg. Permits (Process Starts; Monitoring of Processing Time begins)
Division (BPD, C/MEO)
30 mins Receiving Officer Receives and checks the completeness of the forms & Documentary
Requirements (Henceforth called “application set” in this Manual; the
term includes the cumulative documentary outputs produced by the
various tasks of the process)
On the routing slips, writes the time & date that the application set
was submitted that is the same as that written on the claim stub
40 Streamlining Processes for Building Permits and Certificates of Occupancy for Simple Structures
TASKS
OFFICE & FUNCTION TASKS of LGU & BFP PERSONNEL
SEQUENCE &
RESPONSIBLE & INPUT/OUTPUT DOCUMENTS
TOTAL TIME
3.a BO /C/ME After Office receives the application set:
1 day
Schedules the joint inspection & informs the inspectors
* If the applicant is not available for the inspection, the applicant has the
option to reschedule but count of processing time stops.
3.b BFP CRO/Assessor Acknowledges receipt of documents in a routing slip
30 mins (1 person doubling in Records the details of the application in his/her logbook
function)
Forwards the documents to the BLP for transmittal to the Fire Station
(in Fire Station) Prepares an Inspection Order (IO) and countersigns the same
FOR THIS CASE ONLY, the C/MFM may issue the IO upon the recommendation
of the Chief, FSES even prior to the physical transmittal of documents from the
OSCP in order to meet the schedule for joint inspection.
Joint Inspection Team Conducts joint inspection and verification
OBO/BPD Inspectors
(Architectural, Civil,
Plumbing/Sanitary
Mechanical, Electrical, and
Electronics), and C/M
Assessor
BFP FSI Conducts JIT with OBO / BPD inspectors:
Forwards the AIR to the Chief, FSES preferably on the day after the completion
of inspection or on the following day
Streamlining Processes for Building Permits and Certificates of Occupancy for Simple Structures 41
TASKS SEQUENCE OFFICE & FUNCTION TASKS of LGU & BFP PERSONNEL
& TOTAL TIME RESPONSIBLE & INPUT/OUTPUT DOCUMENTS
(Simultaneous)
5 OBO / Bldg. Permits Division Processes the filled-up Compliance Evaluation Sheet For Certificate
Inspectors & C/M Assessor of Occupancy and Inspection Report and evaluates the submitted
1 day application set/s
(1 day)
Issues the processed Compliance Evaluation Sheet for Certificate Of
Occupancy and Inspection Report and the C/M Assessor’s Inspection
Report
OBO/ Bldg. Permits Division Forwards the reports with the application sets to OBO/BPD staff at
staff Task 6
(25 mins)
Chief, FSES Reviews/evaluates the findings of FSI
(in Fire Station)
Forwards his/her recommendation to C/MFM for approval/
disapproval
Forwards the same to the C/MFM for final action on the application
Assigns a control number for the signed FSIC after the C/MFM signs
the AIR and FSIC or NOD & prior to the transmittal to the BLP (see
task below)
C/MFM Signs the AIR and FSIC or NOD
(in Fire Station) Forwards the same to the BLP, after the Chief, FSES assigns a control
number on the FSIC
BLP Forwards the FSIC / NOD to BFP CRO/Assessor at the OSCP
42 Streamlining Processes for Building Permits and Certificates of Occupancy for Simple Structures
TASKS SEQUENCE OFFICE & FUNCTION TASKS of LGU & BFP PERSONNEL
& TOTAL TIME RESPONSIBLE & INPUT/OUTPUT DOCUMENTS
6 Assessment Area for both: Receives the FSIC / NOD together with the application set
1 day OBO / Bldg. Permits Division Assesses the fees to be paid and issues an OP that will reflect either (1)
staff a Filing Fee for non-compliant applications; or (2) Permits & Clearance
Fees for compliant applications
BFP CRO/Assessor Assesses the Fire Code Inspection Fee due for the owner/applicant in
coordination with the OBO/C/MEO through sharing of information,
which shall be the basis of the assessment to be reflected in the Order
of Payment Slip (OPS)
OBO / Bldg. Permits Forwards OPs (OBO/C/MEO and BFP), FSIC/NOD & the application
Division staff set to BO / C/ME
7 BO / C/M Engineer Reviews OP & Compliance Evaluation Sheet For Certificate Of
Occupancy and Inspection Report & signs it
2 hours
Forwards OP, incl. the BFP’s OP, & application set to OBO/BPD staff
Approval Area
8 OBO / Bldg. Permits Forwards OPs (OBO/BPD and BFP) to Assessment Releasing Area
Division staff
25 minutes For approved applications, forwards application set to Recording and
Printing Area for printing
Assessment Releasing
Area
10 Cashier Accepts payment and issues LGU’s ORs, in triplicate, depending on the
type of payment made, and writes “PAID” on the claim stub form
30 mins.
Gives BFP Collector Fire Code fees
Assessment Releasing
Area Upon receipt of the BFP’s OR (see task below), gives the applicant the
original copy of the ORs
Payment Area
BFP Collecting Agent Receives the amount due for the BFP from the LGU Cashier
Streamlining Processes for Building Permits and Certificates of Occupancy for Simple Structures 43
TASKS SEQUENCE OFFICE & FUNCTION TASKS of LGU & BFP PERSONNEL
& TOTAL TIME RESPONSIBLE & INPUT/OUTPUT DOCUMENTS
11 OBO / Bldg. Permits Receives ORs from the Cashier & forwards it to the Printing/Recording
Division staff Area
1 hour
Printing & Recording Area Collates printed Certificate & other documents (see Task 8), including
the OR for the payment of Permits & Clearance Fees
OBO / BPD Recording
Personnel Records & assigns corresponding Permit Number for BO/C/M
Engineer’s signature
Assessment Releasing Area Receives the OR for Filing Fee from the OBO / CMEO staff
OBO/ BPD Releasing Receives & validates the claim stub provided by the applicant
Personnel
Requires the applicant to sign the FSC
(adjacent tasks are not
shown in Fig.) Releases the application set with the Compliance Evaluation Sheet
for Cert. of Occupancy & Inspection Report, FSC and the NOD to the
applicant
Has applicant sign the OBO/C/MEO & BFP logbooks signifying receipt
(itemize in the logbook the documents received by the applicant)
12 BO / C/ME Signs the Certificate of Occupancy
Approval Area
13 BO / C/ME Forwards Certificate of Occupancy and other documents in the
application set for release
30 mins. BFP CRO/ Assessor Records the FSIC Control Number and its date of issuance and or the
NOD in case of disapproval and forwards the same to the OBO/C/MEO.
(adjacent tasks not shown in
Figure) Keeps a record in his/her logbook of the details of the documents to
be released as well as the details of payment
44 Streamlining Processes for Building Permits and Certificates of Occupancy for Simple Structures
TASKS SEQUENCE OFFICE & FUNCTION TASKS of LGU & BFP PERSONNEL
& TOTAL TIME RESPONSIBLE & INPUT/OUTPUT DOCUMENTS
14 OBO / Bldg. Permits Division Receives & validates the claim stub provided by the applicant
staff
30 minutes Releases to the applicant the Certificate of Occupancy, FSIC, Notice of
Assessment, Tax Declaration, CFEI and all other submitted documents
Releasing Area
Has applicant acknowledge receipt on the documents and in the BFP
logbook. The third set will be archived by the BFP
Records the control numbers of the FSIC and the Occupancy Permit
and date of release
Streamlining Processes for Building Permits and Certificates of Occupancy for Simple Structures 45
I. Joint Inspection Team, Inspection Checklists and Good Practice
1. Joint Inspection Team (JIT). Item 6.2.7 of the JMC requires the formation of a JIT to conduct
inspections of the structure that is the subject of the application. The JMC named the OBO/C/MEO,
the local BFP, and the Assessor’s Office as its members.
Since a key principle behind a JIT is to reduce the time that applicants have to spend on the regulatory
process, other LGU offices that conduct inspections required by law should also join the JIT. This
could include the Zoning Office (the practice of conducting site verification varies across LGUs)
during the Building Permit process.
2. Inspection Checklists. The use of inspection checklists standardizes the inspection and lessens
discretion by the inspectors. (See Annex F for the Compliance Evaluation Sheet for Certificate of
Occupancy and Inspection Report)
The BFP uses inspection checklists depending on the type of structure and its use. (See JMC 2018-01
Annex 8). It also prescribes standard forms for the following:
3. Good Practices for Effective Inspections. Box 1 provides a list of good practices for conducting
effective inspections. These are basic practices that should be applied across regulatory functions
that involve inspections, including those for construction and business permits.
46 Streamlining Processes for Building Permits and Certificates of Occupancy for Simple Structures
Streamlining Processes for Building Permits and Certificates of Occupancy for Simple Structures 47
JMC 2018-01 enjoins all LGUs to automate/computerize the processing of building permits, certificates of
occupancy and other related permits and licenses.
The main objective of automation/computerization is to enable the LGUs to effectively and efficiently deliver
their frontline services through the use of ICT. If done appropriately, automation/computerization can enable not
just complying with the service standards but in surpassing it; i.e., delivering the service in less than five (5) days
and with less than four (4) steps. The expected output would be:
► Information sharing among the OBO/C/MEO and other concerned entities in the process (LPDO, OBO/C/
MEO, LTO, ZO, LAO, BFP, and Business Permits and Licensing Office or BPLO).
► Shortened processing time as approving officials will be able to do online collaboration.
In reference to JMC Section 9.3, the DICT shall develop a web-based system or software for the online application
and processing of building permits, certificates of occupancy and other related permits and licenses available to
qualified LGUs, taking into consideration the availability of the ICT resources of the beneficiary LGUs. In the design
and development of the system, the DICT would take into account the best practices of LGUs with computerized
building permitting system, the service standards set by the JMC, and the provisions of the EODB/EGSD Law.
Further, the EODB/EGSD Law also tasks the DICT to develop a Central Business Portal (CBP) which shall serve
as a “central system to receive applications and capture application data involving business related transactions,
including primary and secondary licenses, and business clearances, permits, certifications or authorizations issued
by LGUs.”
For LGUs who may want to outsource (contract out to other parties) or develop their own systems (in-house
development), the DICT provides the following approach to embark on automation/computerization correctly.
A. GUIDING PRINCIPLES
Apart from the JMC principles stated in Chapter II, the DICT adds the following that are specific to developing and
implementing an automated/computerized system.
1. Technology is a means to an end, not the end itself. -- ICT should be seen as a strategic tool that could help LGUs
in designing innovative solutions to help achieve its local development goals, as aligned with the national
goals.
2. Automation and computerization projects must be directed by the LGU leadership -- The responsibility for ICT
direction lies with the Local Chief Executive and the other top officials of the LGU even though ICT is managed
by the head of the management information services (MIS) department or its ICT unit.
Ideally, this leadership is guided by the principles and practices of ICT governance. The practice of ICT
governance ensures that ICT resources are used responsibly, its risks are managed appropriately and, its
information and related technology support its business objectives.
3. The LGU’s automation/computerization strategy should be aligned with the national development strategy
(eGovernment Masterplan or eGMP) and with the Sustainable Development Goals. -- The objectives of an
automated/computerized building permit and occupancy system falls squarely within the masterplan’s goal
to improve processes in government to provide better services to citizens and businesses, while ensuring
interoperability among ICT-related resources, programs and projects across the levels of government.(See
www.dict.gov.ph for the eGMP 2.0 framework.)
The eGMP adopts a whole-of-government approach wherein all departments, agencies including LGUs
collaborate to achieve unity of effort towards a common goal.
48 Streamlining Processes for Building Permits and Certificates of Occupancy for Simple Structures
4. LGUs are encouraged to formulate their Information Systems Strategic Plan (ISSP) – The ISSP serves as the LGUs’ automation
and computerization roadmap. The ISSP should be able to identify, among others, the strategic information systems that will
support the concerns of the LGU that:
► are mission-critical;
► improve public service;
► promote bureaucratic efficiency; and,
► address the need for revenue-generation.
5. GIGO (Garbage In, Garbage Out) - The quality of the output received from a computer program depends on the quality of the
information that was input.
6. Data privacy and protection benefits to LGUs - The enforcement of data privacy safeguards in the LGUs’ daily operations brings
about better local government administration and enhanced social services. In developing its automated/computerized
system, LGUs should address the stipulations of the Data Privacy Act of 2012.
B. ORGANIZATIONAL ACTIVITIES
Prior to automation/computerization, LGUs are recommended to prepare and undertake activities in planning, implementing,
monitoring, and evaluating of actions necessary for their computerization initiatives.
Primarily, the creation of the Technical Working Group (TWG) is necessary, This shall be the primary project team who will work
on the:
The Building Permitting System, is an application system or software that facilitates the processing of Building Permits from
application, endorsement, payment, to permit issuance. The system may be:
1. Filing of application. The unified application form prescribed by the JMC must be used, which can be made
available via the following means:
► Online. The unified application form must be available and accessible at the LGU’s official website. The
applicants would fill out the form and submit online, with the option to save and print the filled-out form.
► Via kiosk. The Building Permitting System of the LGU must be loaded at the kiosk that is located within the
LGU vicinity. The applicant may file an application here, preferably guided by an LGU personnel.
For self-serving kiosks, an acknowledgement receipt or stub must be printed and provided to the applicants for
their reference.
A fillable unified application form in portable document format (PDF) would also be made available by the DICT,
which can be downloaded via the LGUs website.
Streamlining Processes for Building Permits and Certificates of Occupancy for Simple Structures 49
2. Endorsement and review. The Building Permitting System must be able to cater to simultaneous
endorsement and review. The documentary requirements and sets of plans must be considered. If
the LGU can acquire wide format document scanners so that the documents are digitized, stored,
and retrievable, this is very advantageous for them . Other mechanisms for consideration are:
► Online. The LGUs must have a legal basis through an agreement with the electronic payment
(e-payment) service provider and with the authorized government depository bank (AGDB).
Online payment can only be made available for LGUs who have online building permitting
systems.
The e-payment service can be linked to the LGU’s software through an application program
interface (API). The LGU must make sure that the data transfer is safeguarded with security
measures with these mechanisms:
LGUs must also define the payment options or payment channels available to applicants, require
the generation of real-time collection reports and other necessary reports, and notification for
successful or unsuccessful transaction. For online payments, electronic official receipt or EOR
can be issued as prescribed by COA Circular No. 2013-07, the Guidelines for the Use of Electronic
Official Receipts to Acknowledge Collection of Income and Other Receipts of Government.
► Point-of-Sale (POS). The POS device is available at the cashiering unit of the LGU for the on-
premise payment by using debit or credit card.
4. Permit issuance. The Building Permitting System must be capable to generate and issue Building
Permit in accordance with the format prescribed in this manual. The permit can be printed by the
LGU or emailed to the applicant.
To prevent document tampering or falsification, the permit must have security features such as:
50 Streamlining Processes for Building Permits and Certificates of Occupancy for Simple Structures
Other processes that can be automated or computerized:
1. Generation of reports in spreadsheet or portable document format (PDF) that can be downloaded by the LGU
3. Generation and printing of Order of Payment (OP) and notices/reminders, etc. Other permits and licenses can
also be generated by the concerned system users:
• Zoning Clearance
• Certificate of Occupancy
• Fire Safety Inspection Certificate
• Fire Safety Evaluation Clearance
4. Notification to applicants on the status of application can be sent through electronic mail or email or through
short messaging service (SMS) or text
Recommended Innovations
a. LGUs are encouraged to use cloud computing (please refer to DICT Department Circular No. 2017-002,
Prescribing the Philippine Government’s Cloud First Policy).
b. Information sharing among the internal LGU offices/regulatory offices through common view of applications
and its details, status, documentary requirements, and other related information and documents.
c. Integration and connectivity to other systems (of the LGU and with the NGAs) through web service, application
program interface (API), and other means, with security level and bounded by a Data Sharing Agreement as
prescribed by the Data Privacy Act of 2012.
d. Utilization of data standards that will be populated to the system such as the Chart of Accounts for LGUs,
Philippine Standard Geographical Code (PSGC), and other applicable standards.
Streamlining Processes for Building Permits and Certificates of Occupancy for Simple Structures 51
D. Technical Documentation
Documentation is important for the LGUs to have reference documents in order to maintain and update
their system/application software. This can be prepared by the LGU if the system is developed in-house or
the LGU must require this from their service provider if the system is outsourced.
1. System Requirements Specifications (SRS) - Storage and retrieval of digitized documents will be
detailed in the succeeding section.
2. Service Level Agreement (SLA) - a contract between a service provider and the end user that defines
the level of service expected from the service provider.
3. Glossary of Terms - contains the definition of terms and list of acronyms or abbreviations.
4. Data Dictionary - provides the description of the data items (i.e; name, age, address), data types (i.e;
integer, character, string), and how these data are used in the system.
5. Diagrams:
► Context Diagram (CD) or Data Flow Diagram (DFD) - is the graphical representation of the flow of
information or data in the system as related to the processes; this can be multi-level from simple
to complex.
► Entity Relationship Diagram (ERD) - is the graphical illustration of data entities and its
relationships
6. User Manuals - must be provided per user type and must be updated if the system is enhanced/
updated.
7. Minimum Specifications of Resources - are the detailed and minimum specifications of the resources
necessary to utilize and operate the system in terms of hardware, software, and others.
The SRS describes the envisioned automated/computerized system and shall serve as the foundation
for all subsequent project deliverables, describing what inputs and outputs are associated with each
process function to include “Business Rules”.
Formulation of the SRS should be undertaken by an ICT Technical Working Group (TWG) or Task
Force (TF), composed of the following:
• Project core team
• Process owner(s) or representatives (e.g., Building Official, Sanitary Officer, etc.)
• Subject matter experts (e.g., Civil Engineer, Electrical Engineer, etc.)
This ICT TWG or TF should be under the umbrella and direction of the JMC 2018-01 TWG.
2. System Overview
52 Streamlining Processes for Building Permits and Certificates of Occupancy for Simple Structures
3. Functional Requirements
Describe the desired capabilities that the system must perform or must let the users perform. They
should state “what” the system shall accomplish rather than the “how.” The functional requirements
must be uniquely identified and prioritized.
4. Non-Functional Requirements
These include details on the operating environment such as the required hardware and software
requirements (operating environment, database software, plugins) or platform and the external software
interoperability, standards conformities, and general characteristics such as but not limited to reliability,
robustness, accuracy of data, portability, and modifiability.
These may also include information on the number of simultaneous users, response time, number of
files, size of files and tables, number of transactions per interval, and performance issues.
5. System Users
Identify the authorized system users who will use, operate and implement the system.
6. Interface Requirements
i. User Interfaces - Describe the logical characteristics of each interface between the system and the
users. These may include sample screen images, any graphical user interface (GUI) standards or
product family style guides that are to be followed, screen layout constraints, standard buttons and
functions (e.g., help) that will appear on every screen, keyboard shortcuts, error message display
standards, etc. Define the system components for which a user interface is needed. Details of the
user interface design should be documented in a separate user interface specification.
ii. Hardware Interfaces - Describe the logical and physical characteristics of each interface between
the system and the hardware components. These may include the supported device types, the nature
of the data and control interactions between the software and the hardware, and communication
protocols to be used.
iii. System Interfaces - Describe the connections between this product and other specific software
components, including databases, operating systems, tools, libraries and other referencing files.
Identify the data items or messages coming into the system and going out and describe the purpose
of each. Describe the services needed and the nature of communications. Refer to documents that
describe detailed application programming interface protocols. Identify data that will be shared
across software components. If the data sharing mechanism must be implemented in a specific
way (for example, use of a global data area in a multitasking operating system), specify this as an
implementation constraint.
iv. Communications Interfaces - Describe the requirements associated with any communications
functions required by this product, including e-mail, web browser, network server communications
protocols, electronic forms, and so on. Define any pertinent message formatting. Identify any
communication standards that will be used, such as file transfer protocol (FTP) or hypertext
transfer protocol secure (HTTPS). Specify any communication security or encryption issues, data
transfer rates, and synchronization mechanisms.
7. Information Architecture
Describes the information and data that will be stored in the system (e.g: Applicant’s Data, Owner’s
Data).
Streamlining Processes for Building Permits and Certificates of Occupancy for Simple Structures 53
c. Technical Support
LGUs must be provided with technical support during these stages:
► System initialization and data build-up
► Testing period
► Pilot implementation
► Implementation (as supported by an SLA)
d. Training
The LGU 3P system users must be trained on how to operate and implement the system (per
user type) and must be guided/provided with User Guide or User Manual. On the technical
aspect, the System Administrator must be given separate training on managing the system.
This can be established via monthly reporting or as needed, through email, SMS, etc.
Table 12. Sample of Systems and Functions for Building Permit & Certificate of Occupancy
To do this, it can develop empty fields which applicants can fill out directly on
the site, or develop ‘fillable’ forms that can be uploaded by the applicant (like
Filing applications eBIR forms, as mentioned).
54 Streamlining Processes for Building Permits and Certificates of Occupancy for Simple Structures
Streamlining Processes for Building Permits and Certificates of Occupancy for Simple Structures 55
Table 13 is the Monitoring Compliance Report on the JMC’s indicators other than processing time. Other
complementary reforms and authorizing actions that enable the JMC’s implementation are also enumerated. This is
to be submitted to the Bureau of Local Government Development, DILG.
LGU :
Province :
Region :
Implementation
Indicator Status Remarks
Strategy
1. Administrative Executive Order/ Completed/ On-Going
Administrative Compliant
Order/ Sangguniang
Panglungsod /
Sangguniang Bayan
2. Establishment of Co-Locator:
One-stop Shop for - Assessor
Construction Permits - Zoning
- Treasurer
- Bureau of Fire
Protection
- Land
Registration
Authority
3. Steps 4 Steps
4. No. of Days 5 Days
5. Forms Unified Application
Form
6. JIT Conduct Joint
Inspection (BFP,
Assessor and OBO/C/
MEO)
Streamlining Processes for Building Permits and Certificates of Occupancy for Simple Structures 57
A. KEY CONSIDERATIONS
1. The JMC is a recent development to increase competitiveness and the ease of doing business in the country. The reforms it advocates
are still unknown to the general public.
2. The public will regularly ask questions or request for clarifications regarding the procedures outlined under the JMC. There might be
an adverse reaction among the public if there are inconsistencies between the JMC-prescribed process and the process being followed
by the concerned regulatory offices.
B. STRATEGY
This communication strategy will employ LGUs’ multiple media and shall be implemented over an extended period of time. Both print
and digital media will be utilized, with printed materials such as brochures, flyers, tarpaulins, posters and the like deployed in strategic
locations, and digital materials such as infographics, presentations and videos deployed through the LGU’s website and social media
accounts.
This communication plan aims to aid the LGUs to disseminate the information on the JMC in a timely, open, and proactive manner.
C. OBJECTIVES
The overarching objective of the plan is to provide important and accurate information to the applicants using a variety of communication
channels employed by the LGU. As such, it is also necessary to ensure that the standards are clearly disseminated to the general
public. The LGU shall also provide the public with a clear basis for making clarifications regarding the procedures being followed by
LGUs.
Communicating the JMC will have to be done deliberately, matching the preferred communication channels of your constituents.
Therefore, the contents of this section should be used as a guide to crafting your own communication plans. The Message House does
not need to be modified, as the messages across the country should be consistent.
E. AUDIENCE OF COMMUNICATIONS
The primary audience of communication is the applicant or any person, firm, partnership, corporation, head of government or private
institution, organization or any character applying for the issuance of Building Permits and Certificates of Occupancy.
The regulatory offices are the secondary audience of communication. This includes the local fire marshals, local building officials, local
planning and development coordinators, local assessors, local treasurers, BPLOs, and barangay officials.
F. MESSAGE HOUSE
You can get your Building Permit Visit your city or municipal hall
or Certificate of Occupancy The President is working through and look for the One-stop Shop for
in 5 days!* the DILG, DPWH, DICT & DTI to Construction Permits (OSCP) to
*For application for Simple ensure that it happens! experience these new and improved
Structures procedures.
Government issued a Joint Memorandum Circular (DILG-DPWH-DICT-DTI JMC No. 2018-01) entitled
“Guidelines in Streamlining the Processes for the Issuance of Building Permits and Certificates of
Occupancy”.
The streamlined procedure only requires applicants to do four (4) steps & get the permit or
certificate within five (5) days.
58 Streamlining Processes for Building Permits and Certificates of Occupancy for Simple Structures
G. ACTION PLAN
FORMAT/
TARGET AUDIENCE KEY MESSAGES TIMELINE RESPONSIBLE OFFICE
MEDIUM
INSTITUTIONAL COMMMUNICATION OF SIGNED JMC and APPROVED MANUAL OF OPERATIONS
For Secondary Audiences
Local Government Unit: DILG-DPWH- Meeting OBO / C/MEO
► LCEs DICT-DTI Joint
► All Department Heads Memorandum
► BFP Circular 2018-01
► Barangays or the Guidelines
in Streamlining
the Processes for
the Issuance of
Building Permits
and Certificates of
Occupancy
OBO/C/MEO and other Issuance of EO Policy Issuance LCE and Sangguniang
Department Heads concerned or Sanggunian Bayan/ Panglungsod
Resolution adopting
the reforms under the
JMC
INFORMATION AND EDUCATION CAMPAIGN
For Primary Audience
General Public Reforms in the Flyer, Newsletter, Year Round OBO/C/MEO, LGU Info
issuance of Comics for Officer
Building Permits distribution
and Certificates of Posters, Tarps
Occupancy for Simple posted in
Structures conspicuous place
within the LGU
General Public Reforms in the Infographics/ Year Round OBO/C/MEO and Info
issuance of AVP uploaded at Officer
Building Permits the LGU website
and Certificates of and other media
Occupancy for Simple account
Structures
General Public Reforms in the Radios /Local TV Year Round LCE/OBO/C/MEO
issuance of Interviews
Building Permits
and Certificates of
Occupancy for Simple
Structures
Business Community Reforms in the Various forums Year Round LCE/OBO/C/MEO
issuance of
Building Permits
and Certificates of
Occupancy for Simple
Structures
Applicants/Clients Standards in issuing Poster, flyer at the Year Round OBO/C/MEO
Building Permits entrance of the
and Certificate OBO/C/MEO
of Occupancy
(Simple Structures
Applications)
Streamlining Processes for Building Permits and Certificates of Occupancy for Simple Structures 59
At least two cities are known to have institutionalized reforms in the area of construction permitting systems even
before the JMC’s issuance. This chapter profiles the reforms of the cities of Valenzuela and Cagayan de Oro. Tables 15
and 16 describe the features that composed their reforms.
60 Streamlining Processes for Building Permits and Certificates of Occupancy for Simple Structures
Valenzuela City, Metro
Notable Reforms / Innovations
Manila
Invest in manpower • Part of the organizational capacity-building effort includes strengthening the
capacity of personnel and the provision for additional staff that will cater to the
expansion of service delivery.
• The ICTO was only created in 2012 but it was led from the top- the Mayor- such
that by 2016, its 16-staff member was functionally supporting the operations of the
hardware and network infrastructures of the city government.
Cashless Payment Option • Aside from the manual payment of taxes and fees in the electronic system, the city
also upgraded its payment options by offering electronic platforms such as mobile
money through G-Cash and ATM Card/Debit Card via Point-of-Sale facility at the
City Treasurer’s office, online billing and payment and most recently credit card
(visa) payment.
Streamlining Processes for Building Permits and Certificates of Occupancy for Simple Structures 61
Table 16: Cagayan de Oro City’s Construction Permitting System Reforms
62 Streamlining Processes for Building Permits and Certificates of Occupancy for Simple Structures
Streamlining Processes for Building Permits and Certificates of Occupancy for Simple Structures 63
Annex B: AFFIDAVIT OF UNDERTAKING
AFFIDAVIT OF UNDERTAKING
2. That I undertake to submit required clearances from other agencies as stipulated under Section
302 (12) b of the IRR of the National Building Code of the Philippines, and other documents or
clearances from government authorities as maybe provided by local ordinances and/or national
laws to the Office of the Building Official (OBO) within 30 calendar days after the issuance
of Building Permit.
3. That I executed this affidavit of undertaking for and in behalf of the said establishment. Default
or failure to submit permits/clearances after 30 calendar days shall subject to the suspension
of the Building Permit and its construction. Failure to submit permits/clearances shall be dealt
with in accordance to Section 306 of the NBCP.
4. That I further executed this undertaking to attest to truth and veracity of the foregoing
statements and for all legal intents and purposes.
_________________________________
Name of Applicant
SUBSCRIBED and sworn to before me, this ___ day of ______________, in the City/Municipality
of _________________________ by ________________________________ with
_____________________________ (Proof of Identification/Identification Number), issued on
______________________ at _______________________.
CERTIFICATE OF COMPLETION
SIMPLE COMPLEX
_______________________________
DATE
This is to certify that the building/structure covered by Building Permit No. ________________ issued on _____________________
has been constructed and completed under our supervision, conforms with the plans and specifications submitted and on file with the Office
of the Building Official, and complies with the provisions of the National Building Code of the Philippines, its Revised IRR, JMC 2018-01 and
other Referral Codes.
NAME OF OWNER
(Last Name) (Given) (M.I.)
ADDRESS OF OWNER _____________________________________________________________________________ZIP CODE _____________ TEL. NO. ______________
LOCATION OF CONSTRUCTION: LOT NO.____ BLK NO.____ STREET______________ BARANGAY __________________CITY/MUNICIPALITY OF___________________
Date___________
Date___________
(Signature Over Printed Name)
(Signature Over Printed Name)
Address
PRC. No Validity Address
IAPOA No. O.R. No. Date Issued: PRC. No Validity
PTR. No Date Issued PTR. No Date Issued
Issued at TIN Issued at TIN
ELECTRICAL MECHANICAL
Date___________ Date___________
(Signature Over Printed Name) (Signature Over Printed Name)
Address Address
PRC. No Validity PRC. No Validity
PTR. No Date Issued PTR. No Date Issued
Issued at TIN Issued at TIN
SANITARY PLUMBING
Date___________ Date___________
(Signature Over Printed Name) (Signature Over Printed Name)
Address Address
PRC. No Validity PRC. No Validity
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This is for DILG-DPWH-DICT-DTI JMC 2018-01
NAME OF OWNER__________________________________________________________________________________________________
(Last Name) (Given Name) (Middle Initial)
ADDRESS OF OWNER ________________________________________________________ TEL. NO.______________________________
LOCATION OF INSTALLATION Lot No. _____ Blk. No. _____ Street ___________ Barangay _____________________________
City/Municipality _________________________________________________________________
USE OR CHARACTER OF OCCUPANCY / NO. OF STOREYS_______________________________________________________________
WHEREAS, the President of the Philippines, Rodrigo Roa Duterte, has made it imperative for all agencies and
operating units of government to cut red tape and streamline processes for rendering services to the public;
WHEREAS, the President, in his 2017 State of the Nation Address, reiterated his directive to all government
agencies with frontline services “for speedy reforms” that will further streamline their respective services;
WHEREAS, on January 04, 2018, the Department of the Interior and Local Government (DILG), the Department
of Public Works and Highways (DPWH), the Department of Information and Communications Technology (DICT),
and the Department of Trade and Industry (DTI) issued Joint Memorandum Circular (JMC) No. 2018-01 entitled,
“Guidelines in Streamlining the Processes for the Issuance of Building Permits and Certificates of Occupancy”
which aims to set service standards in processing Building Permits and Certificates of Occupancy by Local
Government Units (LGUs).
WHEREAS, under the Joint Memorandum Circular (JMC), LGUs are tasked to perform the following functions:
a. Provide both budgetary and logistical support for the implementation of the standards set in the said
JMC, including the setting up of a One-stop Shop for Construction Permits (OSCP) and clearances
which includes the local Bureau of Fire Protection (BFP) staff;
b. Organize and lead the Joint Inspection Team and provide logistic support (e.g. transportation and other
incidental expenses);
c. Allow the Office of the Building Official/City/Municipal Engineer’s Office (OBO / C/MEO) and staff of cities
and municipalities to undergo capacity building in relation to the implementation of the service standards
under the JMC;
d. Forge partnerships with DILG and DICT for automating the processing of Building Permits and
Certificates of Occupancy, which may include provision of logistics for training in the operationalization
of the system;
e. Take responsibility for the operations and maintenance of the e-Building Permitting System software
that may be set-up in connection with the JMC; and
f. Submit periodic status report on the City/Municipality’s compliance with the JMC.
NOW, THEREFORE, I, ________________, City/Municipal Mayor, by virtue of the powers vested in me by law,
do hereby order:
Section 2. FUNCTIONS OF THE BPCO-MB. The key functions of the BPCO-MB are following:
1. Institute and approve policies and processes that ensure fair, open and transparent transaction
that ensure equitable treatment;
2. Provide advice in relation to implementation of BPCO policies and issuances with associated risk
and issues of significant importance;
3. Oversee the streamlining of the BPCO in compliance with JMC 2018-01 and other related
issuances;
4. Oversee the establishment of the monitoring system on the compliance of OBO, BFP and other
offices set under the JMC and implement sanction for non-compliance;
5. Approve and support budgetary and logistical requirements for the implementation of the
standards set in the JMC, including the setting up of a One-stop Shop for Construction Permits
(OSCP) and clearances which include the local BFP staff; and
City/Municipal Treasurer
Section 4. FUNCTIONS OF THE BPCO-TWG. The key functions of the BPOS-TWG are the following:
1. Undertake the review and assessment of the building permits and certificates of occupancy of the
City / Municipal in the light of the following issuances and their respective Implementing Rules and
Regulations (IRR):
a. PD 1096, otherwise known as the National Building Code of the Philippines and
other referral and related laws;
b. RA 9514 or The Fire Code of the Philippines;
c. RA 11032 or Ease of Doing Business and Efficient Government Service Delivery Act
of 2018;
d. RA 7160 or Local Government Code;
e. Local Zoning Ordinance and other related ordinances; and
f. Batas Pambansa 344.
2. Undertake continuing studies and facilitate the adoption and application of various business
processes, procedures and others that are consistent with the current laws and issuance and
permissible for government transactions to improve the issuance of building permits and certificate
of occupancy of the city/municipal.
3. Commence the streamlining of the building permits and certificate of occupancy with the
participation of offices and departments in the city/municipal government that are involved in the
process of issuing building permits and certificate of occupancy.
a. Prepare and implement the process flow and procedures manual based on streamlined
and automated application process to improve service standard and that will allow online
application on One-stop Shop for Construction Permits (OSCP).
b. Establish a functional OSCP.
c. Establish a coordinated system in the technical review by concerned departments.
d. Implement a one-time assessment of fees and charges related to the application of BPCO
in coordination with BFP, Zoning Officer, Assessor, Treasurer and Building Official.
e. Development a web-based system software for online application, submission, and
processing of build permits in coordination with MIS and with approval from DICT.
f. Implement data sharing with OBO and other offices and departments ie. Planning, Zoning,
Treasurer, Assessor, BPLO and BFP.
g. Organize and lead the joint inspection team.
4. Recommend capacity development activities to enhance the competencies and improve service
standards of the city/municipal in planning, operations, maintenance and monitoring the
streamlined and automated OSCP.
5. Take charge in the overall guidance in monitoring the implementation of streamlining procedures
and processes, conduct of inspections and in the issuance of building permit and certificates of
occupancy.
6. Prepare report and recommendation to the City/Municipal Mayor for the adoption of the streamlining
processes and procedures related to building permits and certificate of occupancy through an
Executive Order.
7. Coordinate with business groups and contractors to support the new guidelines in the streamlining
and processes for issuance of BPCO.
7. Prepare budget and logistical requirements necessary to support he full implementation of the
streamlined and automated BPCO and construction of the OSCP.
8. Perform other duties, functions and responsibilities as maybe directed by the City/Municipal Mayor.
SECTION 8. Creation of a One-Stop Shop for Construction-Related Application. A One-stop Shop for
Construction Permits (OSCP) is a mechanism of coordination among the OBO / C/MEO, Planning and
Development Office, Assessor’s Office, Treasurer’s Office, Management Information Systems Office, other
concerned departments or offices of the City/Municipality of _____________ and the Office of the City/Municipal
Fire Marshal through co-location of related functions and through a practical system of linkages.
The City/Municipality’s One-Stop Shop for Construction Permits (OSCP) shall be located where the OBO /
C/MEO discharges its functions. The OBO / C/MEO shall provide frontline services and backroom operations as
described in the JMC and its accompanying Manual of Operations.
Section 9. Functions of the OSCP. The OSCP shall have the following functions:
a. Receive applications and documents for Building Permits and Certificates of Occupancy, either
through online or physical submission;
b. Coordinate and facilitate the conduct of technical review by the concerned departments of the
City/Municipality (e.g., LPDO, Barangay Official) and the City/Municipality BFP;
c. Facilitate the retrieval of documentary requirements for Building Permits and Certificates of
Occupancy that will be part of the OSCP backroom operation, such as the tax declaration and the
current receipt of real property tax payments, in coordination with concerned departments;
d. Implement a one-time assessment of fees and charges related to applications for Building Permits
and Certificates of Occupancy in coordination with the BFP, the LPDO, the Assessor’s Office, the
Treasurer’s Office, and the OBO / C/MEO;
e. Coordinate the conduct of joint inspection by the OBO / C/MEO, the Assessor’s Office, and the BFP;
f. Receive payment of all related fees and charges, either through online or physical payments, in
coordination with the BFP and the OBO / C/MEO; and,
g. Release Building Permits or Certificates of Occupancy, either through online or physical release
The OSCP shall cater to the evaluation of Building Permits and Certificates of Occupancy applications for “simple
structures”. “Simple Structures” are defined as structures with a maximum floor area of 1,500 square meter, and
which covers the following types of structures:
Section 10. Detail of personnel to OSCP. The following personnel shall be detailed at the OSCP effective
immediately:
a. Mr. (name), (position), Local Assessor’s Office who shall be responsible for the issuance of a tax
declaration as required in the NBCP which shall be provided by the OBO / C/MEO, and the assessment
of new improvement to the land where the structure will be constructed;
b. Mr. (name), (position), Local Treasurer’s Office who shall be responsible for the issuance of the current
tax receipt of the applicant as required by the LPDO and the collection of Building Permit fees as part of
either the frontline or the backroom operations at the OSCP, whichever arrangement the LGU may
decide;
c. Mr. (name), (position), LPDO who shall be responsible for the verification/issuance of Locational
Clearance as part of the OSCP backroom operation and for the provision of a copy of the said clearance
to the OBO / C/MEO as a documentary requirement to the Building Permit application.
Section 11. Detail of BFP staff. The BFP shall detail staff to the OSCP who shall be responsible to evaluate
applications for Fire Safety Evaluation Clearance and Fire Safety Inspection Certificate, issue Orders of Payment,
and receive payments at the OSCP from the LGU Cashier.
Section 12. Reportorial Responsibilities of the OBO / C/MEO. In addition to its responsibilities under the NBCP,
the OBO / C/MEO shall provide the local BFP and the Assessor’s Office a list of issued Building Permits on a
monthly basis (every 5th day of the month) for their reference, in anticipation of the applicant’s application for a
Certificate of Occupancy.
The OBO / C/MEO is also enjoined to provide all information on issued Building Permits to concerned
departments or offices of the City/Municipality, such as the BPLO, the Assessor’s Office, and the Treasurer’s
Office, as may be deemed necessary and appropriate, and to the concerned barangay, as soon as the Building
Permit is released to the applicant.
Section 13. Arrangement with the Barangays. The Local Chief Executive and the barangays shall work out an
arrangement whereby city/municipal officials shall be allowed to collect barangay fees and issue Barangay
Clearance in accordance to the Republic Act 11032 or An Act Promoting Ease of Doing Business and Efficient
Delivery of Government Services, Amending for the Purpose Republic Act No. 9485, Otherwise Known as the
Anti-Red Tape Act of 2007, and for other Purposes.
Section 14. Funding. The City/Municipal Government shall allocate the funds necessary to cover the expenses
needed for the full implementation of these reforms.
Section 15. Separability Clause. In the event that any section or provision of this Executive Order is declared
unconstitutional or invalid, other section or provisions unaffected shall remain valid and effective.
Section 16. Repealing Clause. All prior inconsistent Orders/Issuances are hereby repealed and/or modified
accordingly.
Section 17. Dissemination. Let a copy of this Executive Order be furnished to the Office of the President and the
Metropolitan Manila Development Authority (in the case of LGU in National Capital Region) for its information
and guidance pursuant to 455(b)(1)(xii), RA 160, as amended.
Section 18. Effectivity. This Executive Order shall take effect immediately upon signing thereof.
Done in the City/Municipality of ___________ this ___ day of __________, 2019.
_______________________
City/Municipal Mayor
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