Nicole Castillo Zambrano

Spirit Cultural Exchange - Work and Travel Program 2023
Premium Program Job Offer

Job offer must be signed by the participant and returned to Spirit via email or the website upload no later than May 5, 2023.
Participant Name: Nicole Castillo Zambrano Work Dates: 5/20/2023 to 8/30/2023
Your employer expects you to work through the work end date listed above. Your departure from the USA should be planned AT LEAST one day after your work end date.
Sending Office: ISC Connection Group (DBA ISC Colombia - International Student Center SAS)
Job Description/Title: Housekeeping
Starting Hourly Wage at Least: $12 per hour
For more detailed information, refer to following pages of Job Offer.
Employer Information
Company Name: Wilderness Hotel and Golf Resort
Type of Business: Resort Hotel & Indoor Waterpark
Street Address: 511 E Adams St City: Wisconsin Dells State: WI Zip: 53965
Mailing Address: PO Box 830 City: Wisconsin Dells State: WI Zip: 53965
Phone: 1-608-253-9729 ext 40809 Fax: 1-608-254-1693
Website: http://www.wildernessresort.com
Toll Free Number in the USA: Not Available Emergency Phone: 1-800-390-0978 (Spirit)
Employer Contact Name: Maggie Zeman Contact Email: mzeman@wildernessresort.com
Other Potential Work Locations: Not Applicable
Vetting Information:
Wilderness Hotel and Golf Resort is a viable business entity vetted via the local Secretary of State (or equivalent) website.
Worker's Compensation Insurance Policy Number: UH WCP 100035179 02
Worker's Compensation Insurance Company Name: Accident Fund Ins Co
Employer Identification Number (EIN): 391804611
Web Links:
http://www.wildernessresort.com
https://goo.gl/maps/htUeT7XR2dy
https://www.wdfi.org/apps/CorpSearch/Details.aspx?entityID=W035188&hash=1471671645&searchFunctionID=b4e0b26c-505
b-471e-9da6-5829d995377c&type=Advanced&nameSet=Entities&q=wilderness&textSearchType=StartsWith&includeActive
Orgs=Only&includeOldNames=Include&=
See the following pages for housing options, area information and full position description.
Spirit Cultural Exchange. 137 North Oak Park Avenue. Suite 304. Oak Park. Illinois 60301 USA
Tel. 708.763.8940 Fax. 708.763.8949 Web. www.spiritexchange.com Email. support@spiritexchange.com Page 1 of 7
Spirit Cultural Exchange Nicole Castillo Zambrano
Wilderness Hotel and Golf Resort, Wisconsin Dells, WI
Work and Travel Program 2023 5/20/2023 - 8/30/2023
Spirit (Sponsor) Responsibilities

Spirit confirms as the sponsor that this Job Offer is approved and that:
Employer has been vetted according to Department of State regulations.
Participant possesses sufficient proficiency in the English language to participate in his/her program as confirmed through English exam and/or interview.
Participant has sufficient finances to support themselves for their stay in the United States. Participant confirmed this on the Participant Agreement and either
has a Financial Sponsor or a bank account with at least $1000.
At a minimum, Spirit will maintain a monthly check-in schedule of personal contact with participants. Participants who fail to contact Spirit at least every 30 days
will have their programs terminated in SEVIS.
The participant has a full-time job placement (an average of at least 30 hours per week).
No monetary payment or incentives were provided to the employer to hire the participant.
Spirit Representative Signature: Printed Name: Christina Loranz Date: 4/28/2023
Employer Responsibilities
Employer has reviewed, approved and will follow this Job Offer.
Employer agreed to all terms described in the Employer Agreement and risks having participants removed from its employment if terms are not followed.
Employer has agreed to notify Spirit (1) when participant arrives at the work site to begin program; (2) regarding any concerns about, changes in, or deviations
from the Job Offer or participant performance; and (3) in the event of any emergency involving a summer work travel participant.
Employer Representative Signature:

Company Name: Wilderness Hotel and Golf Resort
These electronic signatures indicate that the employer has given Spirit verbal or written consent to offer a position to the above named participant within the terms of
this Job Offer.
Participant Responsibilities and Acceptance of Job Offer
I agree to the following (please initial each point):
I accept this Job Offer from the Spirit cooperating employer listed above and on page 1 of this job offer. I agree to work at this employer from 5/20/2023 to
8/30/2023. I plan to arrive on time, however, I understand that my actual start date will be anywhere from 2-7 days after my arrival date at the employer. I
understand that in order to ensure a timely start date, I must communicate my final travel plans directly to my employer at least two weeks before arrival.
I understand that housing deposits may be required before or upon arrival at the employer and I accept and will abide by the housing terms listed on the
following pages. I have enough money available to cover these deposits, ground transportation to the employer and daily living expenses for at least two
weeks after arrival in the USA, up to or exceeding $1000USD.
I understand that if business is slow, the employer may need to reduce my hours and that I may be laid off after arrival for unforeseen business reasons. In
case of such layoff, Spirit will assist me to identify alternative employment. If I am fired for insufficient performance or bad behavior, my program may be
cancelled.
I understand that by accepting this job offer I am agreeing to work at the above named employer per the terms listed on the following pages of this
document. I understand that I must contact Spirit in case I have any trouble with my employer or housing that I cannot reconcile on my own.
I understand that I must validate my program by checking in with Spirit after arrival at my employer in the U.S.A. I understand that I can validate my program by
completing a SEVIS Update form online at www.spiritexchange.com. I understand that failure to arrive to my employer and complete a SEVIS Update within 7
days of my arrival in the US will result in program termination.
I understand that, after program validation, I must check in with Spirit at least every 30 days by submitting an online Monthly Check-in form at
www.spiritexchange.com. Spirit will email reminders to me of deadlines to submit each Monthly Check-in. I must check my email at least once per week to
receive these and other updates from Spirit. I understand that failure to submit a Monthly Check-in at least every 30 days will result in program termination
and loss of legal working status.
I agree to provide flight information to my sending office and arrival information to my employer no later than 2 weeks prior to my arrival in the USA. I agree to
return to my home country no later than 30 days after the end date listed on my DS-2019 form and within the date parameters set by the U.S. Consulate in my
home country.
Participant Signature: Date:
Decline of Job Offer

I decline the above listed job offer from Spirit Cultural Exchange and its cooperating employer. (Please choose one option below.)
I will identify my own employment before arrival in the U.S.A. I will send a copy of the Independent Job Offer to my sending agent at least 6 weeks before my
program start date.
I am requesting a replacement Job Offer and meet the requirements described on the Participation Agreement to qualify.
Participant Signature: Date:
Housing Options
Cost of Housing: $95 per person, per week Payroll Deducted?: No
Employer provides shared dormitory-style housing with shared bathrooms for their employees. Housing is located within
walking distance of work site and each room will have a microwave and small refrigerator. A full shared kitchen is available,
but it must be kept clean. Failure to keep kitchen clean may result in kitchen closing for 2-3 days. Coin-operated laundry is
available on-site. Bed linens will not be provided by employer, but participants can purchase extra long twin sheets, pillow
case, pillow, bath towel, washcloth and laundry bag from employer for $30 (can be payroll deducted).
Penalties for early move out of housing: Loss of deposit and previously paid rent
Co-ed Housing: Yes Number per room: 3-4
Number of Bathrooms: 2 dorm-style per floor Number per Apartment/House: Not Applicable
Deposit Amount: $250
Deposit Due: Upon Arrival
Deposit Terms: $150 is NON-refundable administration fee; $100 is refundable only upon completion of housing contract, if room is
left in good, clean condition and at employer's discretion. Housing linens are provided at a cost of $30. The $30 will
be payroll deducted from paycheck after arrival. Participants may bring their own linens if they prefer.
Total Amount Due Upon Arrival: $440. Must be paid in cash. Includes: 2 weeks of rent $190, admin fee $150, deposit $100 = $440
(Cash Payment)
Utilities Included: Yes Furniture Included: Yes Bed Linens Included: No
Laundry Facilities Included: Yes Telephone Included: No Internet Included: Yes
Cooking Facilities Available: Microwave and fridge in each room. Full kitchen in common area.
Physical address of housing: 501 E Adams St, Wilderness Employee Housing, Wisconsin Dells, WI 53965
Housing distance from worksite: 0.2 miles
Transportation To Work: Walk Transportation Cost To Work: $0
Transportation Cost Payroll Deducted?: No
Additional Employer and Area Information
Total Number of Employees: 1,500 Number of International Employees: 410, depending on the season
Community Type: Small/ Medium Town Public Transportation: Wisconsin Dells Taxi - Call 1-608-253-7433 for prices and services.
This service provides rides to Social Security office, airports, and
malls, in addition to running a shuttle service around Wisconsin Dells
area.
Community Amenities: Wisconsin Dells is a very popular Midwestern tourist destination, with an estimated five million annual visitors.
It is known as the "Waterpark Capital of the World" due to the large number of indoor and outdoor waterparks.
Cultural Activities: Attend one of the many festivals in the Wisconsin Dells, including the Waterslide-athon and Wo-Zha-Wa. For more
information, visit: www.wisdells.com/wisconsin-dells-events-festivals.htm
Go to the farmers market in downtown Wisconsin Dells! It takes place every Sunday, May through October from 9:00 a.m. – 1:00 p.m. For
more information, visit: www.facebook.com/DellsFarmersMarket
Walk or bike through the Dells River Walk. It’s free to the public and you can see views of the Wisconsin River and the sandstone bluffs. It’s
located at 100 Block, Downtown Wisconsin Dells, Wisconsin Dells 53965. For more information, visit: www.wisdells.com/wisconsin-dells-
area/attractions/scenicriverwalk.htm
There is a special group dedicated to J-1 participants working in Wisconsin Dells. Learn more about picnics, orientations, and events
organized by the Wisconsin Dells J -1 Consortium by visiting: www.facebook.com/DellsJ1s
VOLUNTEER!
Volunteering at local State Parks is a great way to get involved in the community and make American friends. Rocky Arbor State Park and
Mirror Lake State Park are located very near to Wisconsin Dells. Volunteers will need to fill out a brief application that can be found at
http://dnr.wi.gov/topic/parks/volunteer.html. The Nature Conservancy of Baraboo Hills also offers volunteer opportunities in the outdoors.
Interested participants can contact Project Coordinator Ann Calhoun at acalhoun@tnc.org to find out what opportunities are available.
Community Info Website: http://www.wisdells.com
Other: Business is seasonal and hours will vary week to week. Once participants are placed and trained in their positions, switching
departments or positions may not be possible.
2nd Job Availability: Usually Available
Social Security Information (also see www.ssa.gov)
Participant may apply for Social Security number before or after arrival.
Nearest Social Security Office to Employer: 2875 Village Road, Portage, Wisconsin 53901
May participants start working before their Social Security Number is issued?: Yes
Are participants able to receive a paycheck before their Social Security Number is issued?: Yes
Travel Instructions to Employer
Participants will receive an email with a suggested move in date (the date that falls closest to the start date listed on the job offer).
Please take note of approved move in dates and times below. If the participant will be arriving at the Wilderness Resort on any day other
than the date specified, then the participant must inform the employer at least two weeks before arrival. Failure to inform employer of
exact arrival date may result in loss of employment. Participants must EMAIL Maggie Zeman at mzeman@wildernessresort.com to
confirm arrival plans at least two week before arrival.
Airplane: Closest Airport to Employer: Madison, Wisconsin or Chicago, Illinois Airport Code: MSN or ORD
Suggested Arrival Time: 8:00 AM to 10:00 PM, any day of the week Willing to Pick Up?: No
Arrival Instructions: Employer does NOT provide pick up at airport. Email your employer with your arrival time at least 2 weeks in
advance. You should arrive in Wisconsin Dells when the Human Resources Office is open at Wilderness Resort,
which is Monday through Friday 8:00am to 4:00pm. Do NOT go to the Wilderness on Saturday or Sunday as the
office is closed. If you arrive outside of office hours, it may be necessary to stay at a hotel until the Human
Resources Office is open, unless you have made prior arrangements with Maggie Zeman to get into the employee
housing. If you need to stay somewhere else for the first 1-2 nights, you can find affordable options at:
www.dells.com/stay/motels
Upon arrival in Wisconsin Dells, take a 5-10 minute taxi to your housing address, Wilderness hotel or the motel you
will stay at, depending on what arrangements you made with Maggie Zeman ahead of time. Wisconsin Dells Taxi
is available by calling 1-608-253-7433.
FROM MADISON
If flying into Madison, Wisconsin: Upon arrival at airport, participant should take a taxi or public transportation to
bus station located at the Phillips 66 located at 4 Collins Court in Madison, Wisconsin. For fares and schedules,
visit www.greyhound.com. Participants should purchase and print their tickets BEFORE arriving in Madison. If
arriving in Madison after final bus departure or before tickets can be purchased, participant must arrange
accommodations for one night’s stay in Madison. An affordable option is the Super 8 by Wyndham motel chain.
There are several locations in and around Madison starting at $60/night. To confirm rates/make a reservation, visit
www.super8.com and search Madison, WI. All rates are subject to change.
FROM CHICAGO
If flying into Chicago, Illinois, take a taxi or public transportation from the airport to the Greyhound bus station
located at 630 W. Harrison Street in Chicago, Illinois. Take a Greyhound bus from Chicago to Wisconsin Dells,
Wisconsin. Approximate cost of bus ticket will be between $31 and $38. Departure times are subject to change. For
fares and schedules visit www.greyhound.com. Participant must purchase ticket and print it out before arriving in
Chicago. If arriving in Chicago after final bus departure, participant must arrange accommodations for one night’s
stay in Chicago. Affordable accommodations may be available at Hostelling International Chicago, The J. Ira and
Nicki Harris Family Hostel. It is located at 24 East Ida B Wells Drive in Chicago, Illinois. Nightly rates start at $29 per
night for a dorm room. To make a reservation visit www.hiusa.org or call 1-312-360-0300. All rates are subject to
change.
Bus: Closest Bus Station to Employer: Wisconsin Dells, Wisconsin Bus Company: Greyhound
Suggested Arrival Time: 8:00 AM to 10:00 PM, any day of the week Willing to Pick Up?: No (also see www.greyhound.com)
Arrival Instructions: Employer does NOT provide pick up at the bus station. Email your employer with your arrival time at least 2 weeks
in advance. You should arrive in Wisconsin Dells when the Human Resources Office is open at Wilderness Resort,
housing. If you need to stay somewhere else for the first 1-2 nights, you can find affordable options at
www.dells.com/stay/motels.
From city of entry, participant should take a Greyhound bus to Wisconsin Dells, Wisconsin. Tickets should be
purchased in advance at www.greyhound.com. Upon arrival in Wisconsin Dells, participant should take a 5-10
minute taxi to your housing address, Wilderness Hotel, or the motel you will stay at, depending on the
arrangements you made with Maggie Zeman ahead of time. Wisconsin Dells Taxi is available by calling 1-608-
253-7433.
Train: Closest Train Station to Employer: Wisconsin Dells, Wisconsin Train Company: Amtrak
Suggested Arrival Time: 8:00 AM to 10:00 PM, any day of the week Willing to Pick Up?: No (also see www.amtrak.com)
Arrival Instructions: Employer does NOT provide pick up at the train station. Email your employer with your arrival time at least 2 weeks
in advance. You should arrive in Wisconsin Dells when the Human Resources Office is open at Wilderness Resort,
housing. If you need to stay somewhere else for the first 1-2 nights, you can find affordable options at
www.dells.com/stay/motels.
From city of entry, participant should take an Amtrak Train to Wisconsin Dells, Wisconsin. Tickets should be
purchased in advance at www.amtrak.com. Upon arrival in Wisconsin Dells, participant should take a 5-10 minute
taxi to your housing address, Wilderness Hotel, or the motel you will stay at, depending on the arrangements you
made with Maggie Zeman ahead of time. Wisconsin Dells Taxi is available by calling 1-608-253-7433.
Position Description
Specific task assignments will be made after arrival and terms are subject to change. Additional duties may be assigned. Participant must be comfortable
executing any or all of the tasks listed below.
The participant will receive 30 hours of work or more on average during their program period. Participant should expect hours to vary between 20 and 40 hours per
week but the average hours for the program period will be no less than 30 hours. Normally, hours are less than 30 hours a week during the first month of the program
and become more than 30 hours a week later in the program.
Housekeeping Spirit Cultural Exchange. 137 North Oak Park Avenue. Suite 304. Oak Park. Illinois 60301 USA
Housekeeping Average hours per week: 32
Housekeeping is responsible for cleaning rooms and common areas. Participants hired in this position will be required to clean
all areas within large condos including the 2-3 bedrooms, 2 bathrooms, living rooms, kitchen and any additional spaces.
Specific duties will include, but are not limited to: making beds, removing/replacing guest linens, vacuuming, dusting,
sweeping, restocking amenities/toiletries, and the cleaning of showers, sinks, and toilets. Other tasks may be assigned by
supervisor as necessary. This is a very fast-paced job that requires standing walking, bending, lifting, and physical activity.
Housekeeping requires participants to use common cleaning chemicals. Work hours fluctuate depending on business.
Required Qualifications: A good level of English is required for participants in this position. Participants must have a
good work ethic and good attendance. Participants must regularly lift and/or move up to 20
pounds (9.07kg) and occasionally lift and/or move up to 50 pounds (22.67kg). Must be
physically healthy enough to work for extended periods of time while standing, walking,
bending, lifting, kneeling, or crouching. Must be comfortable using common cleaning
chemicals. Some weeks hours will be lower and higher for other weeks. Employer guarantees
32 hours per week average over program period.
Starting Wage: $15.00 per hour
Overtime Rate/Terms: 1.5 x wage after 40 hours per week. Overtime hours not available.
Work Schedule: To be determined after arrival. Work hours fluctuate depending on business.
Days Off are: Unpaid
Days off vary based on business needs
Uniform Requirements: The uniform shirt is provided by employer at no cost. Participant should bring comfortable
shoes and black pants.
Lifeguard/Slide Attendant Average hours per week: 32
Lifeguards and Slide Attendants are responsible for ensuring guest safety at all times in the waterpark. Lifeguards and Slide
Attendants will receive red-cross certification training after arrival. All Lifeguards begin as Slide Attendants and the pay rate is
$7.25 during training. After training, the Slide Attendant pay rate is $13.00 per hour. After successfully completing Red Cross
Certification, lifeguards are paid $14.00 per hour for Shallow Water, $14.25 per hour for Deep Water, and $14.50 per hour for Wave
Pool lifeguarding.
Participant MUST pay $65 for the Red-Cross Certification textbook. The Red Cross Certification itself is free to participants
(except the cost of textbook) as long as they stay and work the entire program period listed on their job offer. Participant must
work through the program end date on the job offer or they will be required to reimburse their employer for the cost of the
certification. For example, if a participant departs earlier than the job offer end date, even if it is only one day early, they will
have to pay for the cost of Red Cross Certification, which is approximately $200. Any program date changes should be made AT
LEAST two weeks BEFORE your arrival in the USA to avoid this fee.
Required Qualifications: An excellent level of English is required for participants in this position. Participant must be a
strong swimmer and should have a good work ethic, attendance, and a high level of English.
Participant must pass lifeguard certification upon arrival. Participant should be comfortable
handling cleaning chemicals.
Starting Wage: $13.00 per hour for Slide Attendants; $14.00 per hour for Shallow Water Lifeguard; $14.25 per
hour for Deep Water Lifeguard; and $14.50 for Wave Pool lifeguard. Pay rate is $7.25 during
training.
Uniform Requirements: Basic uniform is provided by the employer at no cost. Additional uniform pieces such as a
raincoat ($43) are available for purchase. Participants are NOT allowed to wear flip-flop
sandals while working.
Resort Worker Spirit Cultural Exchange. 137 North Oak Park Avenue. Suite 304. Oak Park. Illinois 60301 USA
Resort Worker Average hours per week: 32
Participants hired to this position will work either as a Food Preparer/Cashier, Retail Cashier, or Attractions Cashier. Duties in all
three positions will include doing clean up and inventory in the retail/food outlets. Most Resort Worker positions are in
concession stands (these are not server positions). Participants may also operate and clean the cooking and food dispensing
equipment. Experience handling American currency is preferred. Various other job duties are assigned by manager(s) as
necessary, possibly in other departments. General cleaning as necessary. Work hours fluctuate depending on business.
Required Qualifications: An excellent level of English is required for participants in this position. Participant should
have good work ethic, attendance, and be able to clean using common cleaning products.
Advanced English is required and experience with American currency is preferred.
Participant should be comfortable handling pork.
Starting Wage: $12 per hour
Uniform Requirements: The uniform shirt is provided at no cost. Participant should bring comfortable shoes and
khaki colored pants.

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Spirit Cultural Exchange - Work and Travel Program 2023

Premium Program Job Offer

Spirit (Sponsor) Responsibilities

Spirit Representative Signature: Printed Name: Christina Loranz Date: 4/28/2023

Employer Representative Signature:

Decline of Job Offer

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