Introduction

Having trouble with your HyperX Cloud 2 microphone?

Don't worry, it's a common issue, and there are a few easy steps you can take to
troubleshoot and fix it. In this article, we'll be taking a look at 7 different ways to get your
HyperX Cloud 2 mic working again.

Whether you're using it for online gaming, calls, or other communication purposes, these tips
should help you get the mic operational.

We'll cover areas such as checking the mute button, updating audio drivers, checking
Windows settings, and more. So read on, and let's start fixing your HyperX Cloud 2 mic!

Check the Mute Button

The first step in troubleshooting a non-working HyperX Cloud 2 microphone is to check the
mute button on the in-line microphone cable. To ensure that your mic isn't muted, locate the
small switch near where you plug it into your PC and make sure it's switched up (towards
you). If this doesn't work, try switching it down (away from you), as some mics have reversed
polarity switches.

If neither of these positions works, then there may be an issue with either your audio drivers
or Windows settings – which we'll cover later. It's also worth noting that if there is no physical
switch present at all on your headset’s cord, then this means that muting/unmuting will need
to be done through software instead.

To test whether or not the mute button has been engaged correctly: open up any sound
recording program such as Audacity and record yourself speaking for around 10 seconds
while checking both sides of the switch position.

Listen back to the recording and see if anything can be heard clearly when playing back
each side of the switch position separately. If nothing can be heard during playback after
trying out different combinations of positions for both sides of the toggle switch, then move
on to the next step in troubleshooting.

If something can be heard during playback, then the mute button was likely engaged and
needs to be switched up (towards you) for the microphone to work correctly. It's also
important to check your communication software settings as some programs may have their
own separate volume or mic-muting options that could potentially override any physical
switch on your headset’s cord – so make sure these are set properly too. And if all else fails,
try a different port on your PC; sometimes, this is enough to get things working again!
Update Your Audio Drivers
Outdated or corrupt audio drivers can cause microphone problems, so it's essential to make
sure you have the latest version installed.

To update your audio driver, start by opening Device Manager on Windows 10. You'll find
this under Settings > System > Device Manager and then expand Sound video and game
controllers from the list of devices that appear. Right-click on your sound card device name
(e.g., Realtek High Definition Audio) and select Update Driver Software from the context
menu that appears.

You will be presented with two options: Search automatically for updated driver software or
Browse my computer for driver software; choose whichever one works best for you but we
recommend searching automatically as it usually finds more up-to-date versions than
manually browsing yourself would do.

If a new version is found, follow any instructions given to install it correctly - if no updates are
available then you already have the most recent version installed! Once complete, restart
your PC before testing out whether or not this has fixed HyperX Cloud 2 Mic Not Working
issue(s).

Check Your Windows Settings

If your HyperX Cloud 2 mic is not working, it's possible that the issue lies in Windows
settings. To check this, open up the Control Panel and click on "Sound". Under the
Recording tab, you should see a list of all available microphones.

Make sure your HyperX Cloud 2 mic is set as default by right-clicking it and selecting Set as
Default Device. Next, go to Advanced Settings where you can customize how sound will be
recorded through each device. If there are any changes made here make sure to hit Apply
before exiting out of this window.

Still having trouble? Try going into Properties for your microphone from within Sound
settings (right-click > Properties). Here you'll find options such as Boost or Noise
Suppression which may need to be adjusted depending on what type of sound quality you're
looking for when using your headset mic.

Lastly, if none of these steps have resolved the issue, then try disabling other audio devices
connected to your computer - like speakers or headphones - so that only one device has
control over the input/output channels at once; otherwise conflicts between them could
cause disruptions in sound recording/playback quality overall.

Check Your Microphone Settings in Your Communication

Software
If you're still having trouble with your HyperX Cloud 2 mic not working, then it might be an
issue with the settings in your communication software. This could include Discord, Skype,
or any other app that requires a microphone.

First of all, make sure that the correct device is selected for input and output audio on these
apps - if you have multiple devices installed then this can easily cause confusion. You
should also check to see if there are any specific audio settings within each app; some may
allow you to adjust things like noise suppression or echo cancellation which can help
improve sound quality when using a headset microphone.

It's also worth checking out any additional options related to voice chat such as push-to-talk
(which will require a keybind) or automatic detection of speech volume levels. If none of
these solutions seem to work for you then it might be time to consider trying another port or
even looking into hardware issues instead (we’ll soon get to that).

Check the Connection

You can check your headset’s connection by unplugging and then re-connecting the headset
to its respective port on your computer or laptop.

First, make sure that both ends of the cable are firmly plugged in; if either end has come
loose, this could cause a break in communication between your device and headset.

Next, take a look at what type of port you have connected to – USB or 3.5mm jack? If it's an
older model with only one plug-in option (3.5mm), try using an adapter for better
compatibility with newer devices like laptops or PCs which might require USB ports instead
of traditional audio jacks.

Finally, consider replacing any worn-out cables as they may no longer work properly after
prolonged use due to frayed wires or broken connections within them over time - these will
need to be replaced before sound quality can improve again! If none of these solutions solve
your problem, then unfortunately, there could be other hardware issues causing interference
such as faulty wiring inside the headphones themselves, so please contact customer service
for further assistance if needed.

Try a Different Port

If you haven't solved the issue yet, it's definitely time to try a different port.

Before you do this, make sure that the microphone is properly connected and plugged into
the right port. If it's already plugged into the correct one, then unplugging and replugging it
back in can help reset any potential issues with the connection or power supply.

If that doesn't work, you might want to consider trying another port on your computer or
laptop altogether. This could potentially solve any problems related to compatibility between
ports and devices. In order for this method to work though, you need access to an alternate
audio input jack - either on your sound card or motherboard - so check if yours has one
before attempting this fix!

To ensure that everything works correctly when switching ports (or plugging into a new
device), make sure all other cables are disconnected from them first before connecting the
mic again. Otherwise, there could be interference that would prevent the proper functioning
of both devices at once. You should also double-check whether each cable is securely
fastened inside its respective socket by gently tugging on them as well – just don’t pull too
hard!
Once everything’s been set up correctly according to these instructions, test out if the
HyperX Cloud 2 Mic works now by speaking into it while running some kind of recording
software like Audacity or GarageBand.

Check for Hardware Issues

To check for any hardware issues, start by unplugging your headset from the computer or
device and plugging it back in. Make sure to firmly insert it into the port so that a good
connection can be made. If this doesn't work, try using a different port on your computer or
device if available.

If none of these solutions have worked, then you may need to take apart your headset to
inspect its components.

Check for any loose connections between wires or ports and make sure they are securely
connected together. Also ensure that no dust has accumulated inside the microphone itself
as this can interfere with sound quality and cause problems such as static noise when
speaking into the mic.

Another thing to look out for is corrosion due to moisture buildup over time which could
prevent electrical signals from being sent properly through the headset’s wiring system. You
should also check if any of the other components within your headset such as speakers or
volume controls, are not functioning correctly which could be causing interference with
sound transmission from your microphone.

Conclusion
In conclusion, there are several ways to troubleshoot your HyperX Cloud 2 mic not working.

First, check the mute button and make sure it is off. Then update your audio drivers and
check your Windows settings for any potential issues. Next, make sure that the microphone
settings in your communication software are correct. Additionally, check the connection
between the headset and PC or console you’re using as well as trying a different port if
necessary.
Finally, inspect for hardware issues with the headset, such as loose cables or broken parts.

With these steps in mind, you should be able to get back up and running in no time!