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Spring 2016

Discovery
Guide
An Overview of Infor’s
Strategy & Solution Offerings

Infor.com
Contents
Section 1

Enterprise Release

Section 2

Technology Platform
19 Infor Business 27 Infor ION 34 Infor Ming.le™ 40 Infor Mongoose
Intelligence &
Analytics

Section 3

Infor CloudSuite™
Industry CloudSuites Business CloudSuites
48 Infor CloudSuite 61 Facilities Management 72 Hospitality 82 Business
52 Aerospace & Defense 64 Fashion 74 Industrial 85 Corporate
54 Automotive 67 Food & Beverage 77 Industrial Machinery 87 HCM
56 Distribution 70 Healthcare 80 Public Sector
58 Distribution Enterprise

Infor Discovery Guide | 2


Contents
Section 4

Core Application Portfolio


Enterprise Resource Financial Management Business Applications Human Capital
Planning Solutions Management
170 Customer & Marketing
91 Infor CloudSuite 154 Expense Management Management 207 Global HR/
Industrial (SyteLine) 159 Infor Lawson 173 Dynamic Enterprise Human Resource
96 LN Financials and Performance Management & Talent
Supply Management Management Management
101 LX
164 Infor SunSystems 178 Infor Risk and 210 HR Service Delivery
105 Infor M3 Chemicals
Compliance 211 Learning Management
110 Infor M3 Distribution
182 
EAM Enterprise 214 Talent Science
115 Infor M3 Equipment
188 Configure Price Quote 216 Workforce
123 Infor M3 Fashion Management
192 PLM Accelerate
129 Infor M3
Food & Beverage 194 PLM Discrete

134 Infor M3 197 Optiva


Manufacturing 200 Integrated Business
140 System 21 Planning/Sales &
Operations Planning
144 Visual
201 Supply Chain
149 XA Execution

Section 5

Industry Solutions
221 Distribution SX.e 226 Healthcare—Revenue 229 HMS 237 Public Sector—
224 Infor Cloverleaf Cycle Management 232 Public Sector (Hansen) Libraries
Integration Suite 228 Care Workloads

Infor Discovery Guide | 3



The lightweight, easy to
install and configure Infor
ION produced a quick return
on investment.”
John Vaughan
Pride Industries

Enterprise Release Infor Discovery Guide | 4


Section 1

Enterprise Release
Faster, more collaborative, and easier to use.

Enterprise Release Infor Discovery Guide | 5


The Infor Technology Platform
Cloud, mobile, and science combine to help
companies operate seamlessly, automatically,
and intelligently—anywhere in the world.

At Infor, we don’t believe in standing still. Your business doesn’t and neither do the customers
you serve. Today matters, but what’s coming tomorrow? Knowing the answer is one thing.
Shaping it is another matter entirely. That is our mission for one simple reason—it’s what you
need to take your business to the next level.

In the last 5 years, Infor has delivered over 11,500 product enhancements and 300 new
applications. The 10x technology platform brought major enhancements to Infor’s core
product lines. Rolling out during the course of 2016 will be the Xi technology platform—an
evolution of 10x that features multi-tenancy, open source capabilities, mobile-first design,
and dynamic science analytics. And we have no intention of stopping there. We will continue
innovating with solutions and strategies based on the following three principles:

• Specialized by industry—We understand that the needs of dairy producers are different
than those of brewers or automotive manufacturers. As the world’s first industry cloud
company, we have built industry-driven cloud suites that give you last-mile functionality
with all the benefits of cloud deployment. Our range of industry solutions will continue
to expand.

• Powered by science—The next generation of enterprise software won’t just collect, report,
and distribute information. Infor is investing in data science to give you solutions that will
anticipate problems and respond with solutions. Our goal is to put the power of predictive
analytics at your fingertips.

• Built to work beautifully—Our intuitive, responsive, and elegant user experience design
empowers Infor applications to work the way you do. We’ve replaced confusing workflows
and complicated screens with a beautiful, consumer-inspired interface designed around
each user’s role. This focus on creating experiences people love will remain a key guiding
principle for every effort we undertake.

We encourage you to explore this Discovery Guide and learn about all that Infor has to offer.

Enterprise Release Infor Discovery Guide | 6


Infor Momentum

Roadmap

2004 2011 2012

Founded in 2004 with a Infor Industry Teams Infor 10 Hook & Loop
mission of deeper industry
specialization Expert teams assigned Next Generation In-house design firm
by industry Enterprise Suite to create beautiful user
experiences
• Common platforms for
social, mobile, analytics, and
integration

• Integration across all


products and applications

• Global capabilities
and industry-specific
functionality

2013 2014 2016

Infor 10x Infor CloudSuite Infor Dynamic Science Infor Xi


Labs
Social collaboration and Industry-specific software Open source functionality
cloud capabilities bundles deployed securely in Analytics that empower and mobile-first design
the cloud the enterprise
• Infor Ming.le™ social • In-context capabilities
collaboration platform for every solution and
and SoHo user interface role-based dashboards

• Centralized reporting, • Support for open sources


mobility, and analytics (Postgres Plus, Linux); single
through a common platform set of APIs

• Cloud service through • Modern cloud with


Amazon® Web Services auto-scaling for
better economics
• Infor Customer
Upgrade Program

V isi o n

Science-powered
business

• Machine-to-machine
(M2M) solutions

• Workforce Management for


healthcare

• Price and performance


optimization

Enterprise Release Infor Discovery Guide | 7


What’s New?
New cloud solutions

GT Nexus Key benefits


GT Nexus, acquired by Infor in 2015, built a world-class offering around a simple but powerful
idea: put a single, cloud-based collaboration platform at the center of a huge but enormously Single cloud-based
inefficient industry—global trade and logistics. The result is an offering that gives companies collaboration platform
a rapid, low-cost way to enable hundreds of inter-company supply chain processes on a global
scale and across entire trading communities to drive new levels of operational efficiency and Low-cost way to enable
business agility. inter-company supply
chain processes
Together, Infor and GT Nexus will redefine modern manufacturing and global trade by providing
customers with a global commerce cloud that offers unprecedented supply chain visibility
into goods in transit and at rest, as well as the ability to control and optimize production. Unprecedented
Multi-enterprise partners will collaborate in Infor’s commerce cloud to design, plan, build, supply chain visibility
ship, and deliver products faster and more accurately match them to actual demand with
less buffer inventory. Benefits will include reduced inventory buffer in the supply chain, faster
delivery times, optimized transit costs, and the ability to handle frequent order changes based
on market conditions. The combination of Infor’s CloudSuite™ applications and the GT Nexus
cloud will represent the future of multi-enterprise manufacturing and commerce.

Infor CloudSuite Distribution Key benefits


Infor CloudSuite Distribution is a ready-to-run solution built especially to meet the needs of
Streamline key
the distribution industry. Offering all the benefits of cloud deployment, the solution provides
processes across
proven capabilities in key areas like inventory management, order processing, pricing and
your business
rebates, supply chain and procurement, value-added services, financials, and more. You get
a functionally rich, comprehensive, cloud-based suite designed to optimize your business,
keep all of your distribution systems and data current and reliable, lower costs, increase Flexibility and scalability
profits, and get 24x7x365 access to your core business systems and data in a secure, to easily take on new
flexible, hassle-free environment. markets

Optimize every facet


of your operation—
from omni-channel
sales, supply chain
management, and
procurement, to
financials, value add,
and more.

Enterprise Release Infor Discovery Guide | 8


What’s New? cont’d
New cloud solutions

Infor CloudSuite Distribution Enterprise Key benefits


Infor CloudSuite Distribution Enterprise is a multisite, multi-company, multicurrency, and
Support for 43
multi-language solution that gives wholesale distributors visibility into virtually every facet
countries and 18
of their enterprise—including suppliers, customers, and products—across all markets. And it
languages—to make
does all this within a secure infrastructure built specifically for the distribution industry. Infor
expanding into new
CloudSuite Distribution Enterprise features robust capabilities that encompass everything
geographies easier
from sales management to supply chain management, value-added services, purchasing,
complex pricing, financial management, rebate management, demand planning, and more.
Infor CloudSuite Distribution Enterprise provides comprehensive, end-to-end functionality Preconfigured industry-
that can help boost performance across your entire organization. leading business
processes, templates,
and more to speed
deployment

Supports key
processes, including
sales, inventory
and warehouse
management, and
value-add services

Infor CloudSuite Facilities Management Key benefits


Infor CloudSuite Facilities Management is a set of proven solutions that includes a core
enterprise asset management system combined with high-value extension applications—all Better visibility
delivered in the cloud. Designed to boost performance across the entire organization, it into spending
helps facility managers, service providers, building owners, and building tenants operate with
visibility and transparency of information, comply with regulatory requirements and SLAs, Effectively
effectively manage costs, and optimize the long-term value of assets. Companies around the manage costs
globe—including more than 60% of the Fortune 500—use its core solutions, which continually
evolve to match industry needs.
Optimize the long-term
value of assets

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What’s New? cont’d
New cloud solutions

Infor CloudSuite Industrial Machinery Key benefits


Infor CloudSuite Industrial Machinery is a comprehensive suite of capabilities and tools
Improve forecasting,
specifically designed to meet the needs of industrial machinery and equipment (IM&E)
planning, and
manufacturers who manage a complex array of information before they ever sell a product.
responsiveness with
IM&E companies get built-in, industry-specific tools to help them manage highly engineered
in-context business
products throughout their lifecycle. This solution provides deep visibility into every aspect
intelligence, analytics,
of your business, so you can easily configure and price unique products, manage complex
and collaboration
projects, streamline production, coordinate with global suppliers, manage factory floor
activities, deliver quality products, and manage service operations.
Manage logistics and
aftermarket service

Free up capital
to expand, modernize,
and scale

Infor CloudSuite Financials and Supply Management Key benefits


Infor CloudSuite Financials and Supply Management is a next generation solution that redefines
Customizable
what business management technology can be. Role-based, data driven, consumer-inspired,
general ledger
mobile enabled, and delivered in the cloud, this solution delivers end-to-end capabilities for
improving the efficiency of core financial management functions and identifying opportunities
to control indirect spend by increasing compliance and leverage with suppliers. Consumer-inspired,
role-based user interface
CloudSuite Financials features a customizable general ledger that can also act as a data
warehouse, allowing you to import both financial and non-financial data; unlimited dimension
strings that can be tailored to your industry; and embedded, in-context analytics that serve up Market-leading last mile
information to users automatically based on their role. CloudSuite Supply Management offers industry functionality
full source to settle capabilities that provide complete visibility into indirect spend, empower
staff to manage more categories of spend, and help streamline sourcing and procurement to
enable efficient management of the full spend lifecycle.

Both components of this fully integrated solution also feature a role-based, consumer inspired
user interface that aggregate processes and information and brings both work and information
directly to users. Collaboration tools are embedded in the application to centralize and
streamline communications, while deep industry-specific features give companies the unique
functionality they require without extensive customizations. The result is a solution that allows
you to become the financials and supply management department you always knew you could
be. Learn more about Infor CloudSuite Financials and Supply Management.

Enterprise Release Infor Discovery Guide | 10


What’s New? cont’d
New cloud solutions

Infor CloudSuite Public Sector Key benefits


Infor CloudSuite Public Sector is designed to address public sector needs from national
government and federal agencies to state and local governments to colleges and universities. Reduce IT upgrade and
Offering all the benefits of cloud deployment, the solution provides proven capabilities in maintenance costs
key areas like budgeting, finance, procurement, public safety, asset management, human
resources, payroll, governance risk and compliance, and community development and
Easily manage budgets,
regulations. You get an end-to-end solution with functionality tailored to meet the complex
payroll, and assets
industry demands of government, education, transit, and utilities—all within
a secure cloud infrastructure built specifically for government.
Deliver better
citizen services

An enterprise release that delivers major advancements


across the entire suite.

Our objectives:
Lower total cost Specialize by industry Enable adoption of Make upgrades seamless
of ownership Enable customers to get out high-value extension Enable customers to upgrade
Deliver pre-configured of the software business by applications easily and efficiently through
solutions and Implementation relying on standard packaged Provide high value expansion predefined content packs,
Accelerators that make software without the need opportunities for customers cloud, or phased upgrades and
deployment faster and more for modifications. Empower with packaged ION-based mobile applications.
efficient. Continue to invest customers to simplify complex integrations to Sales &
in platform independence, processes using industry Operations Planning, Time Offer industry-specific
virtualization support, and best practices for Industrial Track, PLM, Infor Risk and CloudSuites tailored to meet
private and public cloud Machinery & Equipment, High Compliance, Expense companies’ end-to-end
deployment options. Tech, Automotive, Aerospace Management, LN Multi-Books, business processes—because
& Defense, Industrial, Treasury Management, and no two clouds should be alike.
Manufacturing, and MRO e-commerce.
Service providers.

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Solution Map

Soho user experience


• I nfor Ming.le: Social Business • Analytics: In-context business intelligence

Microvertical suites

M a n u fact u ri n g H ea lthcare P u b l ic S ecto r D istri b u ti o n H o spita l it y

Financials Expense Learning Marketing Resource Asset Management Warehouse &


Management Management Management & Sustainability Transportation
Budget, Planning & Management
Consolidation HR & Payroll HR Shared Services Sales CRM Product Lifecycle
Management Supply Chain
Governance, Risk & Talent Management E-commerce Service Management
Compliance Management Product
Workforce Inbound/Outbound Configuration Social S&OP
Procurement Scheduling Marketing Management

Time & Attendance

Technology
• L
 ocal.ly Cloud based localizations—Tax reporting, accounting, • ION Integration, Workflow, Alerts, Business Vault,
bank messages Business Intelligence

• Mongoose Rapid application development • CloudSuite Hybrid, SaaS, Sky Vault

Infor Technology Platform Core Features Common Component Adoption


Achieves major advancements in Infor’s Major investments have been made in each All major Infor applications feature a
emerging technology platform, particularly application to achieve new features that reinvented user experience through
in the areas of core ION integration, support microvertical business processes in HTML5 and the Infor Ming.le collaboration
enterprise collaboration with Infor Ming.le, focus industries, performance and scalability platform, pervasive and in-context analytics
the mobile development platform, and Infor enhancements, and packaged content to embedded throughout workflows, mobile-
Analytics, which includes the Business reduce deployment complexity and total enabled workflows, packaged integration
Vault, Reporting, and pervasive business cost of ownership. via ION to high value extension applications,
intelligence content. and expanded globalization via Local.ly.

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Analyst Validation

Research from prominent industry analysts is abuzz with talk of Infor 10x technology,
which is easily available through the Infor Upgrade Program. Read below for a sampling
of expert opinions.


The ‘10x user experience strategy’ allows users to get
stuff done faster with fewer screens and clicks for better
comprehension, action and results.”
Ralph Rio
ARC Advisory Group


Infor’s commitment to an open source stack is another
key piece of its strategy to disrupt its main competitors
(SAP, Oracle), reducing and challenging their steady
technology license streams.”
Infor runs CloudSuite on AWS — Inflection Point or hot air balloon?

Holger Mueller
Vice President and Principal Analyst, Constellation Research, Inc.

Enterprise Release Infor Discovery Guide | 13


Analyst Validation cont’d


SaaS adoption has been strong among medium and small
size organizations. Expectations are that this will extend
to larger enterprises. Infor’s CloudSuite fits this trend for a
lower initial acquisition cost with a proven infrastructure for
high security and reliability.”
Ralph Rio
ARC Advisory Group


…they have some of the most amazing UI I have seen for
Enterprise Software in many years if not ever. Mobile,
desktop, tablet — all well covered and retaining the main
attributes of the interfaces. The ability to build and modify
interfaces easily also supports the move to adopt mobile
as the leading platform by most organizations. All in all,
definitely a key differentiator for them if not the best.”
thinkJar
“Infor, The Teenager,” Esteban Kolsky

Enterprise Release Infor Discovery Guide | 14


Beauty as
a core competency
Hook & Loop is the internal creative development group of Infor.
Part product R&D, part creative lab, Hook & Loop is an energetic
think tank where creative curiosity becomes business reality.

Composed of more than 80 talented creatives—including


designers, writers, developers, and filmmakers, all experts in the
art of creative problem solving—Hook & Loop works closely with
Infor developers and product managers around the world to create
innovative product experiences.

Our team helps Infor communicate its brand vision—delivering


intuitive, responsive, and elegant user experience designs that offer
experiences people love. We’re fueled by the same start up energy
that has powered the company’s recent growth and are driven to
solve problems and deliver results.

Enterprise Release Infor Discovery Guide | 15


Focus on experiences

As Infor moves forward, the need to design and deliver pleasurable and meaningful
experience becomes more and more important. The future lies not in the fundamentals
of technology or the basics of what is expected from enterprise software—but rather in what
is unexpected. We’ve shifted the focus from “look and feel” to concentrating on a holistic,
fully-integrated experience.

To accomplish that, we begin at the end. We start with the user. We observe, ask questions,
and wonder “What if?” With a deep understanding of what the user needs and how he or
she works, we create solutions that transcend useful, reliable, and convenient to become
pleasurable, meaningful, and beautiful.


For too long, business software has been about features and
functions. We want to create human experiences—to speak
to people on their terms.”
Marc Scibelli
Chief Creative Officer, Infor

Enterprise Release Infor Discovery Guide | 16



I have a thousand ideas
going through my head
on ways that we could
possibly make use of
ION to leverage the data
inside our applications.”
Mike Johnson
Caldrea Company

Technology Platform Infor Discovery Guide | 17


Section 2

Technology Platform
19 
Infor Business
Intelligence &
Analytics
27 Infor ION
34 Infor Ming.le
40 Infor Mongoose

Technology Platform Infor Discovery Guide | 18


Infor Business
Intelligence and
Analytics
Raw data to competitive advantage

Increase Make BI Make data


visibility into pervasive, consumable,
business relevant actionable

Technology Platform Infor Discovery Guide | 19


Infor Business
Intelligence (BI) is a
unique platform that
takes traditional BI to
the next level.
It combines BI capabilities for organization-wide information
publishing with innovative components for self-service dashboard
creation, governed data discovery, predictive analytics, planning
and data entry into a single integrated suite. Infor BI is the platform
for Infor d/EPM, Infor Analytics, and individual solutions for BI and
Performance Management.

Technology Platform Infor Discovery Guide | 20


Infor Business Intelligence
Infor BI delivers self-service business intelligence.
Users can access, filter, analyze, and publish
information throughout their organizations and
display that information in personalized dashboards—
anytime, anywhere. The platform provides full
mobile support for all its business intelligence and
performance management capabilities. Infor BI is
a fully-integrated platform that can be configured
easily by business users, so they can make the most
of the solution’s predictive analytics, data entry,
and planning capabilities.

With Infor BI, users get a fully configurable


environment to create a solution that fits their needs
for any financial or operational data topic. Infor
leverages these capabilities to deliver predefined
content solutions—Infor Analytics—and Infor d/EPM
applications that are based on the technology of
the Infor BI platform, creating a truly integrated set
of solutions on a single technology platform.

Roadmap
2016

New Self-Service Visualizations Fully-integrated Self-Service BI for Instant DataLinks


multidimensional and relational data
Application Modeling Service Proactive BI
In-context BI Self-Service

Technology Platform Infor Discovery Guide | 21


Strategic Objectives Benefits
Deliver a modern user experience
 Personalized and Compatible with multiple
seamless experience deployment methods
Deliver a cutting edge platform for report
and application design, data visualization, Users create personal and departmental Solutions can be deployed on-premise,
usability, and scalability powered
by the content that can be viewed in the office in hosted environments and in the cloud.
latest in user experience capabilities, or on a mobile device while on the go.
mobility, and collaboration. Integration with operational system
BI for non-BI people Drill through to operational systems and
Enable integration No need for deep technical understanding data to better understand causes, their
Continue to provide an integrated user of BI systems required. Self-service and effects, and to make better decisions.
experience for BI and performance wizard driven UIs make everyone a BI user.
management functionality that seamlessly In-memory engine at the core
interacts with other Infor technology Interaction and communication A sophisticated in-memory engine at
components. Content can be shared trough Infor the center of BI that handles both large
Ming.le and BI can become a valuable and complex queries at high performance
Provide flexible deployment options source of information throughout the
Provide cloud offerings and on-premise whole organization.
deployment options that work seamlessly
and efficiently. One flexible solution for all
BI purposes
Scales from small to large applications
and offers reporting, planning, advanced
Strategic Capabilities analytics, and self-service capabilities on
the same platform.
Self-service BI for web, desktop,
and mobile for business users
ERP Integration
Powerful in-memory analytics
Infor BI is generally available for any Infor business application; many of these applications
SoHo User Experience provide out of the box analytical content for the Infor BI platform—see Infor Analytics. Infor
BI also connects to databases and applications from other vendors like SAP or Oracle.
Infor Ming.le and Microsoft Office
integrations
Language Support
Designed for individual application
building for BICCs (Business The Infor BI user interfaces are available in the following languages:
Intelligence Competency Centers)
Chinese (simplified) • Japanese •
Connectors for Infor ION and
applications, SAP BW, and Chinese (traditional) • Korean •
Microsoft Analysis Services
Czech • Malaysian •
Danish • Norwegian •
Industries
Dutch • Portuguese (Brazil) •
Infor BI can generally be applied in any
industry. Infor provides predefined Infor English • Polish •
Analytics content for its major industries.
Finnish • Russian •
French • Swedish •
French-Canadian • Spanish •
German • Thai •
Italian • Vietnamese •
Additionally, any other application language can be set up and maintained
individually by the customers.

Technology Platform Infor Discovery Guide | 22


Infor’s Analytics solutions
make it easy to find the
information you need to
understand your business
and allow information to
find you.
You can have personalized information delivered to you—at your desktop or
through a mobile device—to alert you of potential problems and help in daily
decision making.

Your employees will be able to make better decisions and have automatic
access to business intelligence as a routine part of their jobs.

Technology Platform Infor Discovery Guide | 23


Infor Analytics
With Infor Analytics, customers can access, filter,
analyze, and publish information throughout the
organization—anytime, anywhere. The Infor BI and
Infor Ming.le platforms provide the robust capabilities
that business users need.

• Allows users to create personalized dashboards and reports, • Provides access to role-based dashboards, reports,
taking advantage of a variety of chart options. and industry specific KPIs to boost productivity.

• Provides full mobile support and the ability for business users to • Infuses business process flows with pervasive, seamless,
change the way data is represented so it makes the most sense to in-context BI.
them, without help from IT.

Roadmap

2015 2016

Infor M3 Analytics (Fashion, Infor Distribution Business Infor M3 Analytics (Fashion, LN Analytics Program
F&B, Equipment, QM) Analytics (Sales, Finance) F&B, Equipment, Distribution, Cost Ledger
Manufacturing)
Infor HCM Analytics Infor Lawson Analytics 10 LN Analytics Quality
(Productivity, WFM, (Healthcare, Financials, Infor HCM Analytics Management
Health & Safety) Supply Chain) (Role-based Dashboards,
Benefit Reporting, Talent LN Analytics Foundation
Infor CloudSuite Business LN Analytics Program Science integration) (Corporate Performance
BI (Finance,Inventory, Cost Ledger Indicators, Sales, Finance,
Purchasing, Sales, Service, Infor CloudSuite Business BI Production, Procurement,
HR, Planning) Infor CloudSuite Industry (High-value KPIs, Executive Executive Dashboards)
Analytic Packs Dashboards)
Infor CloudSuite Industrial LN Analytics Service
BI (Manufacturing, Printing Infor CloudSuite Industrial BI Management
& Packaging, Automotive, (High-value KPIs, Executive
Inventory, Purchasing, HR, Dashboards) FSM 11 Analytics (Financials,
Finance, Planning, Sales ) Supply Chain, Healthcare )
Infor Distribution Business
Analytics (Procurement, Infor CloudSuite Industry
Inventory) Analytic Packs

Infor Lawson Analytics 10


(Healthcare High-value KPIs,
Grant Management)

Technology Platform Infor Discovery Guide | 24


Strategic Objectives Highlights
Deliver a modern user experience Infor M3 Analytics using Infor BI Infor FSM 11 Embedded Analytics
Provide a cutting edge platform for report M3 Analytics is built from a rich repository Supporting the technology tenets of Infor Xi,
design, data visualization, usability, and of KPIs and metrics and these can be Infor FSM 11 extends the concept of a user
scalability powered by the latest in user employed to further evolve and customize role by supporting analytics and reporting
experience capabilities, mobility, and your analytics solution to meet your specific specific to an individual’s role. These
collaboration. needs. M3 Analytics content covers multiple role-specific analytics are part of the core
business domains including Sales, Finance, application and do not require an additional
Power industry suites Purchasing, Production, Warehousing, license. Whether a user is a controller or
Build high value industry analytic content and Equipment. a buyer, they are presented with near
and related workflows for focus industries real-time key analytics and measures that
and microverticals. Lawson Analytics using Infor BI are designed to drive better and faster
With Infor Lawson Project Accounting decision-making. This helps users turn
Enable flexible deployment Analytics, your organization can access analytics into a competitive advantage and
and share the project information many top turn siloed information into synchronized
Provide cloud and on-premise deployment data that allows role-based users to see
options that work seamlessly and efficiently. organizations have found to be critical in
building a lean business. a real-time view of their strategic and
operational performance.
Infor Lawson Supply Chain Analytics deliver
critical supply chain KPIs, measures, and Infor CloudSuite Industrial Analytics
views related to requisitioning, spend, CloudSuite Industrial Analytics offers
inventory, and buyer/supplier performance integrated data, total visibility, and accurate
help you run a more efficient and cost- tracking that make it easy to analyze data
effective supply chain operation. down to the detail level. Flexible reporting
aids in decision-making and planning, and
With Infor Lawson Financial Management provides engineering with the information
Analytics, your organization can access they need to adapt product and part
and share the financial information many designs.
top organizations have found to be vital to
economic viability. Infor CloudSuite Business Analytics
Infor HCM Analytics for Healthcare CloudSuite Business Analytics delivers
integrated data, total visibility, and accurate
With Infor HCM Analytics for Healthcare, tracking to make it easy to analyze data
you can help your medical organization gain down to the detail level. Flexible reporting
insight into labor costs and productivity, plan aids in decision-making and planning, and
for fluctuating staffing needs, and manage provides finance, sales, and procurement
overtime, agency, and staffing costs with the information they need to run their
businesses more efficiently.
Infor Lawson Analytics for Healthcare
Built for healthcare organizations by Infor LN Analytics
healthcare experts, Infor Lawson Healthcare Infor LN Analytics is built for manufacturers
Supply Chain Analytics reflects a deep who want better business intelligence and
knowledge of your industry and the near focused, interactive insights. It includes a
optimal business processes that help ensure robust industry data model, KPIs, cubes,
the delivery of quality patient care. You’ll get and dashboards from data collected in a
the supply chain data you need to evaluate single, integrated data platform. Built on the
processes and reveal opportunities for world-class Infor LN technology platform,
enhancing efficiencies. Infor LN Analytics provides accurate,
timely information about your operations
Infor Healthcare Financial Management
so that you gain greater visibility and can
Analytics isolates key data to help
more clearly see the connection between
reveal patterns and trends and provide
strategy and results.
decision support to help improve
financial management. Infor Distribution Business Analytics
Infor Distribution Business Analytics
includes a robust industry data model and
KPIs, combined with standard reporting
and role-based analytic dashboards for
foundational domains such as Sales,
Finance, Inventory, and Procurement. It
is integrated with Distribution SX.e and
Distribution A+.

Technology Platform Infor Discovery Guide | 25


Industries
Americas EMEA APAC

Aerospace & Defense • • •


Automotive • • •
Chemicals & Life Sciences • • •
Distribution • • •
Equipment • • •
Fashion • • •
Financial Industries • • •
Food & Beverage • • •
Healthcare • • •
High Tech & Electronics • • •
Hospitality • • •
Industrial Manufacturing • • •
Public Sector • • •
Note: This information includes desired
or planned future capabilities in the
roadmap that go beyond current state
of product readiness

Technology Platform Infor Discovery Guide | 26


Infor ION
Powerful middleware to
unify your systems

Integrate Make data Reinvent


systems available and enterprise processes
seamlessly consumable

Technology Platform Infor Discovery Guide | 27


Infor’s ION® technology lets
you easily integrate both
Infor and non-Infor systems,
so your applications can
talk to each other without
complex integrations or
customizations.
ION also uses a loosely-coupled architecture that allows you to upgrade one system—or
even have it go down—without impacting the others. Think of it like the Internet. If one
application goes down, the Internet doesn’t go down with it. It’s the same with Infor ION.

With the release of Infor Xi Platform 12.0, ION now delivers new levels of scalability, so
you can meet any requirement for system up-time and availability.

Technology Platform Infor Discovery Guide | 28


Infor ION
Infor ION enables intelligent business operations by
simplifying integration between disparate systems,
while combining contextual business intelligence,
common reporting and analysis, streamlined
workflow, and business monitoring in a single,
consistent architecture.

• Embraces open, non-proprietary standards like OAGIS • Provides key capabilities in the areas of exception management
(industry standard XML format) to ensure that both Infor and through rules-based monitoring and unified logging and error
non-Infor applications can talk to each other in the same reporting, and delivers alerts to any business user on their
common language. desktop or their mobile device.

• Provides role-based access and intuitive modeling tools to


ensure business users can build event monitors and workflows,
as well as modify business processes, as needed.

Technology Platform Infor Discovery Guide | 29


Roadmap
F irst ha l f 2 0 1 6

Features Integrations

• ION Desk—HTML5 • EAM and HMS (Cloud Edition 12.0)


(Cloud Edition 12.0 and On-premise 12.0)
• All ION-enabled Infor apps (On-premise 12.0)
• S
 upport for XSL2 mapping
(Cloud Edition 12.0 and On-premise 12.0) • Infor Ming.le (Cloud Edition 12.0)

• G
 raphical Web Mapper • Homepage Widgets (On-premise 12.0)
(Cloud Edition 12.0 and On-premise 12.0)
• OneView Mobile (On-premise 12.0)
• S
 upport ION Grid 2.0
(Cloud Edition 12.0 and On-premise 12.0)

• S
 upport Enterprise DB ION API
(Cloud Edition 12.0 and On-premise 12.0)
• Service-level API registration in Infor Registry
• T
 ranslations for Chinese, English, Dutch (Cloud Edition 12.0);
• Infor Mobile Applications Registry
other languages (On-premise 12.0)
• Support for policies, including Quota, Cache,
• Adoption of SoHo Xi standards (Cloud Edition 12.0)
RegExpression, etc.
• Infor Ming.le adoption (Cloud Edition 12.0)
• Registration of third-party APIs by Tenant Admin
• Role-based Homepages (Cloud Edition 12.0)
• oAuth 2.0 support
• Xi Homepages (On-premise 12.0)
• Security Client SDKs

• Registering of custom BODs


Cloud v2.0 Certification

• Cloud 2.0 certified (Cloud Edition 12.0)

• Automated provisioning (Cloud Edition 12.0)

• Auto-scaling (Cloud Edition 12.0)

• Enterprise DB and Cent OS support (Cloud Edition 12.0)

Technology Platform Infor Discovery Guide | 30


Roadmap
S ec o n d ha l f 2 0 1 6

Features Integrations

• ION API Connector • ION CE—addiitional Infor apps, third-party cloud apps
(Cloud Edition 12.1 and On-premise 12.1) (Cloud Edition 12.1 and On-premise 12.1)

• E
 nterprise Connector in ION Grid • O
 neview Mobile app
(Cloud Edition 12.1 and On-premise 12.1) (Cloud Edition 12.1 and On-premise 12.1)

• R
 elay connectivity • H
 omepage Widgets
(Cloud Edition 12.1 and On-premise 12.1) (Cloud Edition 12.1 and On-premise 12.1)

• F
 unctional enhancements
(Cloud Edition 12.1 and On-premise 12.1)
ION API
• A
 rchitectural enhancements
(Cloud Edition 12.1 and On-premise 12.1) • Cloud to on-premise seamless connectivity

• F
 low app • Support for transformations
(Cloud Edition 12.1 and On-premise 12.1)
• Auto-scaling of ION API
• X
 i Homepages
(Cloud Edition 12.1 and On-premise 12.1) • Flow modeling

• Oneview APIs

Cloud v2.0 Certification • ION Manage APIs

• C
 loud 2.0 certified
(Cloud Edition 12.1 and On-premise 12.1)

• A
 utomated provisioning
(Cloud Edition 12.1 and On-premise 12.1)

• A
 uto-scaling
(Cloud Edition 12.1 and On-premise 12.1)

• E
 nterprise DB and Cent OS support
(Cloud Edition 12.1 and On-premise 12.1)

Technology Platform Infor Discovery Guide | 31


Xi Platform 12.0 Industries
Americas EMEA APAC
Highlights
Aerospace & Defense • • •
ION Grid Enablement
Provides scaling, high availability, load
Automotive • • •
balancing, and disaster recovery.
Chemicals & Life Sciences • • •
Role-based ION Desk
Provides consumer-grade user experience for
Distribution • • •
system administrators and other end-users of
the business process platform.
Equipment • • •
Business Connectors
Fashion • • •
Enables connection with Oracle enterprise
business solutions via packaged integration
Financial Industries • • •
to Infor extension business applications,
such as EAM.
Food & Beverage • • •
Infor ION API
Healthcare • • •
Allows users to build next-generation High Tech & Electronics • • •
mobile applications that leverage the
existing rich application APIs in a simple,
secure, and user-friendly way.
Hospitality • • •
ION OneView
Industrial Manufacturing • • •
Provides the ability to view the full life cycle Public Sector • • •
of business documents to create more
robust business process orchestration.
Note: This information represents
Graphical Mapping Tool the current state of product readiness vs.
Supports robust geo-spatial functionality the desired or planned future capabilities
integrated to business process flows—for in the roadmap.
example, customer and supplier addresses.

Technology Platform Infor Discovery Guide | 32


Xi Platform 12.0 Highlights

ION enablement for Grid architecture Notes visible in tasks/alert emails Local date/time in ION Desk

Integrated ION Desk with Grid Translations in Pulse BODs Multi-language ION Desk
management console
Combined modeling with system flows Advanced search criteria in OneView
Externalized message queue and user interactive workflows
processing using database Extended connectivity options for
Support subworkflows cloud deployment
Oracle EBS Connector
Out of office and delegation Extended connectivity options for
Asynchronous active of responsibilities hybrid deployment
connections information
ION Cloud Connector v2.0 Extended connectivity options for
ION OneView graphical view of on-premise deployment
document tracking timeline Support complex data structures
in workflows Scheduled purges
Role-based ION Desk
HTML5 ION Desk Simplified topology
Role configuration and access console
XI SOHO UI design Consolidated databases
Compliance reporting
ION API Common installer
Full tracking of user actions
reportable via PDF Browser-based graphical mapper Enterprise database support

New ION Desk menu and navigation Smart matching in mapper

Workflow exit points ION Registry

Web service based exit points Integrated ION Desk in to Infor Ming.le

Notes propagation across workflow

Technology Platform Infor Discovery Guide | 33


Infor Ming.le
Social business collaboration

Connect teams Capture, organize, Revolutionize


completely and and audit productivity and
effortlessly communication business processes

Technology Platform Infor Discovery Guide | 34


Infor Ming.le is a
comprehensive platform
for social collaboration,
business process
improvement, and
contextual analytics.
Giving you the most innovative social media concepts translated into a
business environment, the solution marries communications with business
processes to help you work smarter and faster. From collaborating
alongside core systems like ERP and financials to “following” people and
objects, you’ll be able to solve problems and get work done in ways you
never thought possible.

Technology Platform Infor Discovery Guide | 35


Infor Ming.le
Infor’s social business platform focuses on
structuring business processes and improving
organizational collaboration by bringing people,
assets, and information together.

• Provides business collaboration capabilities that improve • Allows you to add external users who are outside of your
productivity and create a searchable knowledge base of organization to conversations.
best practices.
• Allows users to customize their start view using drag and drop
• Captures conversations, documents, alerts, tasks, and events homepage widgets, have multiple homepages to reflect all their
related to the business process, so users can take control of their roles, and even share homepages with colleagues.
organizational processes.
• Provides mobile capabilities via Infor Ming.le Mobile, so users can
• Provides an understanding of the organizational ecosystem zero in on the issues that matter from any mobile device and take
through the ability to “follow” people, assets, and applications, the necessary steps to resolve problems.
and to analyze information in context.

Roadmap
June 2012 J UN E 2 0 1 3 fe b 2 0 1 4 JAN 2015 2016

10+ 10x 10x Infor Ming.le Cloud Xi


Edition (CE) 11.1
SocialSpace Infor Ming.le Structured Homepages
Conversations Amazon Web Services
Updated User Tasks Common installer
Experience External users Various deployment
Alerts options Single sign-out
SharePoint 2013
Post Context apps by form New Portal
Manual Workflows
Paparazzi New user experience New IFS interface
design
Workflow Progress Mobile support for
Indicator iOS, Android, Windows
platforms
API
Non-SharePoint
capabilities for
on-premise systems

Enterprise DB

Technology Platform Infor Discovery Guide | 36


Strategic Objectives 10x Highlights
Reinvent business Enable a partner Launch of new Streams
processes with pervasive, development ecosystem collaboration platform Streams are organized and
persistent collaboration Expand and tighten integrations Evolves first generation of Infor recurring conversations around
Introduce a new platform that with Infor enterprise applications user experience. Launches a business topic are tracked.
changes the way businesses to provide partners and Infor Ming.le—a single platform
operate internally and with customers with the opportunity with robust collaboration Homepages
key external stakeholders to add products to the capabilities around business Gives users the power to
by capturing conversations, Infor Ming.le community. process management. customize their start view from
documents, alerts, tasks, the entire suite of applications.
and events related to the Provide deployment Paparazzi They can drag and drop widgets
business process. flexibility Provides the ability to “follow” to configure the homepage
Offer customers the option people, tasks, and social to their liking, have multiple
Expand the value of of deploying on-premise or objects in the system to see homepages to reflect all
transactional systems in the cloud to accommodate when someone provides a new their roles, and even share
Unlock the power of data in a variety of business and communication on a topic, an homepages with colleagues.
core systems by wrapping them technology objectives, such as order changes in quantity, a
with a collaboration and user globalization, risk mitigation, and delivery changes date, etc. Mobile
experience platform that allows growth initiatives. Users can zero in on the issues
role-based business processes Context Sharing that matter from any mobile
to flow seamlessly across Enables users to grab device and take the necessary
applications and organizations. contextual applications, like steps to resolve problems
business intelligence, from their with Infor Ming.le Mobile.
application Workflows and share The workflow interface pushes
with other stakeholders via their approvals and alerts to the
own posts or news feeds. appropriate people when
problems arise. Users can
Workflow Progress Indicator easily filter, view, and monitor
tasks that need to be
Allows users to track past steps
completed. They can share
of a Workflow to understand
and discuss important
how a decision was made.
information with coworkers
All major user experience
by posting alerts and tasks
components—alerts, tasks, and
to specific user groups and
feeds—are combined into a
organizing conversations
seamless interface that powers
around specific processes
a centralized workstation.
and issues.
Infor Ming.le Communities
Securely invite suppliers or
customers to conversations in
Infor Ming.le.

Technology Platform Infor Discovery Guide | 37


Languages

Dutch • Portuguese (Brazil) •


English • Russian •
Finnish • Simplified Chinese •
French • Spanish •
German • Swedish •
Italian • Thai •
Japanese • Traditional Chinese •
Polish •

Industries
Americas EMEA APAC

Aerospace & Defense • • •


Automotive • • •
Chemicals & Life Sciences • • •
Distribution • • •
Equipment • • •
Fashion • • •
Financial Industries • • •
Food & Beverage • • •
High Tech & Electronics • • •
Hospitality • • •
Industrial Manufacturing • • •
Public Sector • • •
Note: This information represents
the current state of product readiness vs.
the desired or planned future capabilities
in the roadmap.

Technology Platform Infor Discovery Guide | 38


Core Features

Social Capabilities Homepage Widgets Contextual Applications

Single sign-on Notes Alerts

Integration with enterprise systems Web Context Viewer

Infor Ming.le Feed Image In-context BI

Search Bookmarks Paparazzi

Share external content Menu Posts

Profiles Posts Tasks

Connections Top Social Technology


Widget creation Contributors SQL support

Groups Contributors by Dept APIs

Direct message Trending Social AWS

#hashtagging like topics Objects iOS

@user tagging Tasks Android

Task approval from the feed Tasks by Workflow Windows

Alert approval from the feed Tasks by Status Enterprise DB

Workflow progress indicator Tasks Execution

Streams Time

Social Graph Workflow Activity

Locator

Alerts

Alerts by Status

Alerts by Monitor

Alerts by Week

BI

IDM

Technology Platform Infor Discovery Guide | 39


Infor Mongoose

Make systems Create apps No complex


work the way in a flash code required
you want

Technology Platform Infor Discovery Guide | 40


With Infor Mongoose,
you’ll have the tools
to make systems work
the way you want.
Building applications and creating enhancements takes just a fraction
of the time required with traditional development approaches. No
knowledge of complex source codes or programming languages is
required. The Infor Mongoose rapid development platform can be
used to enhance existing systems or to build standalone applications
that are integrated with your current family of solutions.

End users can easily modify Infor Mongoose applications after


they’ve been deployed. Most importantly, all enhancements and new
applications built using Infor Mongoose are automatically upgradeable.

Technology Platform Infor Discovery Guide | 41


Infor Mongoose
Infor’s rapid development framework provides
simple and flexible tools that can be used to build
everything from complex ERP systems to simple web
parts, delivering a low-cost, unified platform for all
application development.

• A
 pplications built on Mongoose can be easily integrated to Infor • A wizard-driven interface allows users to create business
and non-Infor applications via ION, Infor’s lightweight middleware application features without extensive programming knowledge.
platform, and leverage ION functionality like alerts, business
processes, and exception management. • U
 sers can develop and deploy Mongoose-built applications
either on-premise or in the cloud, which allows these apps to be
extended to users outside the organization.

Roadmap Strategic Objectives

M AY 2 0 1 6 Jan 2017
Enable customers and partners to
easily extend existing Infor products
PaaS for Infor CloudSuite Open source version Deliver a wizard-driven design that is Infor
aware via ION and JSON.
First Class User Control Un-tethered for mobile solutions
Offer cloud-based
Responsive design enhancements New theming attributes
development and deployment
Native Mongoose reporting engine Next generation SoHo filtering Make developing and deploying to the
cloud as easy as doing a backup, while
Next generation standard controls Enhanced application deployment offering great flexibility around a mixed
deployment approach of cloud or
Complete designer in a browser Pixel layout enhancement
on-premise and the ability to switch with
no effort.

Achieve automatic web deployment


and multi-device enablement
Provide the ability for forms to dynamically
adjust layout for different devices and as
a web page.

Deliver rapid application development


Enable customers and partners to build
applications in days versus weeks, using
forms and data maintenance wizards with
basic functions preplumbed.

Technology Platform Infor Discovery Guide | 42


10x Highlights Industries
Americas EMEA APAC
Infor Mongoose PaaS
True multi-tenant development in
Aerospace & Defense • • •
the Infor CloudSuite is now available.
Having a PaaS option means you can
Automotive • • •
go into development without the hassle
of installation and configuration. And
Chemicals & Life Sciences • • •
because it is built to work with Infor ION
and Infor Ming.le CE, you’ll have all the
Distribution • • •
power you need to get the most out of
your partnership with Infor.
Equipment • • •
Infor Mongoose Reporting Fashion • • •
This feature allows users to create
any type of reports needed for their
Financial Industries • • •
applications. These reports can be as
simple as traditional column reports or
Food & Beverage • • •
as complex as forms-based reports, like
customer statements or even checks.
High Tech & Electronics • • •
First-class user control
Hospitality • • •
Users can now add their own controls
and have them appear in the Mongoose
Industrial Manufacturing • • •
toolbox. These controls will act and
work like native parts of Mongoose,
Public Sector • • •
which means easier and quicker
Note: This information represents the current state of
development time without having to
worry about extra steps to make the product readiness vs. the desired or planned future
controls work. capabilities in the roadmap.

10x Core Features


Enhanced search notes capabilities Responsive design improvements

Drag/Drop with tree node control JSON metadata as a property class

Enhanced color array UI New controls added to toolbox

Improved session management for Cloud 2.0 Certified


Infor Ming.le web parts

Technology Platform Infor Discovery Guide | 43



I don’t trust any information
that is two hours old. We
need real-time information
in one platform to make a
good business decision, and
Infor provides that ability.”
Luke Rains
System Development Director, Preferred Sands

Infor CloudSuite Infor Discovery Guide | 44


Section 3

Infor CloudSuite
Industry CloudSuites Business CloudSuites
46 
CloudSuite 82 Business
52 
Aerospace & 85 Corporate
Defense 87 HCM
54 Automotive
56 Distribution
58 
Distribution
Enterprise
61 
Facilities
Management
64 Fashion
67 Food & Beverage
70 Healthcare
72 Hospitality
74 Industrial
77 
Industrial Machinery
80 Public Sector

Infor CloudSuite Infor Discovery Guide | 45


Infor CloudSuite

Reduce Dramatically Keep


total cost of simplify technology
ownership technology optimized and
infrastructure up-to-date

Infor CloudSuite Infor Discovery Guide | 46


Powerful microvertical
solution suites
Infor CloudSuite offers a comprehensive portfolio of solutions to
support manufacturing, healthcare, public sector, and more. Agile,
highly flexible, and proven, Infor CloudSuite is currently serving
more than 25 million subscribers and 2,600 customers worldwide.
The solution can help you reduce the total cost of owning business
systems, avoid redirecting limited IT resources, scale up or down
to meet changing needs, and more easily keep your technology
up-to-date.

Infor CloudSuite Infor Discovery Guide | 47


Infor CloudSuite
Say goodbye to the excessive costs and risks of
traditional software deployments and dramatically
simplify your IT requirements with Infor CloudSuite.
From hardware and OS licenses to IT operations and
ongoing system upgrades, Infor can manage all of
your key infrastructure components for you.

• Manage seasonal demand fluctuations of storage and computing • Keep your systems up-to-date and more easily take advantage of
needs by expanding and contracting capacity as needed, paying innovative new technologies.
only for what you use.

• Get a high degree of scalability to effectively manage growth


and change.

Strategic Objectives
Deployment Architecture Performance Service levels
Deliver a comprehensive Maintain and optimize technical Create high-performance, Guarantee 99.5% server
portfolio of business and infrastructure footprints to cloud-centric applications that availability, 24/7/365, for all
applications with deployment, reduce total cost of ownership. can operate at extreme scale, applications through the use
pricing, and service models Deliver a superior user using best-in-class technologies of industry-best standards
to meet every company’s experience through an intuitive, to provide redundancy, fault for disaster recovery and
needs, while simplifying both HTML5, mobile-first user tolerance, and high availability. backups, ensuring that critical
deployment and ongoing interface that focuses on business applications are
maintenance through user roles and needs. always available when needed.
Implementation Accelerators, Historic availability of 99.9%.
streamlined installation, and
patch procedures.

Infor CloudSuite Infor Discovery Guide | 48


10x Highlights
Application security Physical security Monitoring

Best practices built into development Biometric-protected data centers Dynamic password management

Regular code reviews Guard-controlled access; locked Server authentication through


cage spaces digital certificates
Vulnerability and penetration testing
Closed-circuit television monitoring Formal configuration and change
Network security management processes
Systems for physical intrusion
Security through separation monitoring, detection, and alerting Customer-owned data,
privacy protection
Layered defense architecture Operations security
Incident monitoring, logging,
Restricted access, limited user and auditing
Third-party interception protection
account permissions
Policies and procedures
Hardening and managed patching
ISO/IEC 27001 compliance
TLS and transaction-based
business logic
Regulatory compliance on as-needed
basis (e.g., HIPAA, SOX, PCI, GLBA,
regional privacy laws, etc.) Encryption using mechanisms like SSL,
PGP, and secure FTP

Infor CloudSuite Infor Discovery Guide | 49


Infor Cloudsuite Solution Opportunities
Solution Suites Core Enterprise Management High Value Extension
Applications
Automotive CloudSuite LN
CloudSuite Enterprise Asset
Aerospace & Defense CloudSuite Infor CloudSuite Management (EAM)
Industrial (SyteLine)
Business CloudSuite Expense
CloudSuite M3 Management (XM)
Corporate
CloudSuite EAM CloudSuite Supplier Exchange
d/EPM
CloudSuite Lawson CloudSuite Automotive Exchange
Fashion
CloudSuite SunSystems CloudSuite Configure Price
Food & Beverage Quote (CPQ)
Innovation Technologies
HCM CloudSuite Marketing
Infor ION Resource Management
Healthcare
Infor Ming.le CloudSuite Workforce
Hospitality Management (Workbrain)
Infor Analytics
Industrial Manufacturing CloudSuite HR Service
Infor Mongoose Delivery (Enwisen)
Rhythm e-Commerce and
Engagement Platform Infor SkyVault CloudSuite Learning
Management (Certpoint)
Infor Analytics Industry Applications CloudSuite Interaction Advisor
(Infor Epiphany)
Industrial Manufacturing Hospitality Management (EzRMS)
& High Tech Analytic Pack
CloudSuite Inforce (SFDC/ERP)
Hospitality Management (HMS)
Automotive Analytic Pack
Talent Science
Healthcare Information Exchange
Aerospace & Defense Analytic Pack
Property Management (AMSI)
Food & Beverage Analytic Pack

Fashion Analytic Pack

Equipment Dealers & Rental


Analytic Pack

Healthcare Analytic Pack

Public Sector Analytic Pack

Financial Services Analytic Pack

Hospitality Analytic Pack

Infor CloudSuite Infor Discovery Guide | 50


Specialization and
cost-efficiency
Infor CloudSuite is transforming enterprise software by delivering
business-critical applications with the cost benefits of cloud
computing and the infrastructure of Amazon Web Services. With
our game-changing microvertical suites, businesses are able to
efficiently manage their singular and diverse needs with high-value
extension applications and industry-driven solutions that work
together beautifully. Our solution suites deliver highly targeted
capabilities for specific industries and key business areas, such as
e-commerce and human capital management.

Infor CloudSuite Infor Discovery Guide | 51


Infor CloudSuite Aerospace & Defense
With Infor CloudSuite Aerospace & Defense,
you get an end-to-end solution to efficiently
manage your entire operational process, from
product design to shop floor scheduling and
aftermarket MRO services. The suite is backed
by decades of industry-specific expertise and
contains the deep industry functionality you need
to ensure the highest levels of quality control,
regulation compliance, and program management.

• Industry expertise—Industry-specific solution suite, fully • Flexible deployment—Deploy in the cloud, on-premise, or
integrated and deployed securely in the cloud, provides a hybrid of both, and scale server capacity as needed to easily
functional depth and flexibility. add new plants and users.

• Secure hosting—Best-practice protocols in application, network,


physical, and operations security, as well as comprehensive
monitoring with a secure and reliable cloud infrastructure
managed by Amazon Web Services.

Strategic Objectives
Infor’s industry-tailored solution is already helping over 1,300 Aerospace & Defense manufacturers, contractors, suppliers, MRO, and service
companies worldwide.

Support globalization Realize a speedier time Ensure security Reduce IT costs


The solution provides real-time to value and reliability Reduce up-front investment by
data that is accessible anytime, Unlike legacy ERP launches, With data managed by eliminating the need for servers,
anywhere. It’s easy to launch cloud launches can be professional, experienced hardware, or maintenance
and expand to new locations, completed in weeks or providers, you benefit from resources. Monthly subscription
and you can allow controlled months—not years. best-practice protocols in at a flat rate per user, per month
access to emerging partners, application, network, physical, for the complete system can be
suppliers, joint ventures, and and operations security. Infor expensed as an operating cost,
other global entities. with AWS also provides an freeing more capital for strategic
ITAR-compliant environment projects
managed to meet citizenship
concerns if required.

Infor CloudSuite Infor Discovery Guide | 52


Components & Features Languages Geographies
Proven capabilities in key areas such Americas
as product innovation, quality control, Dutch •
regulation compliance, and collaboration
with customers and colleagues, all delivered English • Canada •
with a highly flexible architecture, ease of
use, and a fully integrated framework. French • Mexico •
Production Management
German • United States •
Italian •
Shopfloor scheduling APAC
Japanese •
Inventory management, with project Australia •
costing tools built in Portuguese •
China •
Contract Management
Simplified Chinese •
Hong Kong •
Spanish •
A 360° view of customer contracts and
contract line items (CLINs)
Japan •
Note: This information represents Malaysia •
Quality Management the current state of product readiness vs.
the desired or planned future New Zealand •
Complex regulation compliance and capabilities in the roadmap.
program management including first
Singapore •
article inspection (FAI)

Aftermarket Service
High-value Extension Europe
Applications in the Cloud
Maintenance, repair, and overhaul
Austria •
(MRO) services, plus preventive
Infor d/EPM
Belgium •
maintenance and break-fix repairs of
complex components
Infor Risk and Compliance
France •
Deep Analytics Germany •
Infor Warehouse Mobility
Built-in reporting tools for easy access
Ireland •
Infor Time Track
to critical data in consumable format Italy •
Infor Reporting
Supply Chain Visibility Netherlands •
Complete real-time visibility to supply
Infor BI Portugal •
chain partners worldwide for speed
and traceability
Spain •
Switzerland •
Product Innovation
UK •
Design and engineering tools speed
product introductions

Mixed-Mode Operation

Manage Make-to-Order (MTO)


and Engineer-to-Order (ETO)
processes as well as high-volume

Infor CloudSuite Infor Discovery Guide | 53


Infor CloudSuite Automotive
Meet Infor CloudSuite Automotive, a comprehensive
suite of industry-proven solutions, including a core
ERP system combined with high-value extension
applications—all delivered in the cloud. Backed
by decades of industry expertise and continually
enhanced with the latest innovations, it’s designed to
help automotive suppliers modernize, innovate, and
drive competitive differentiation.

• F
 ree up capital—Automotive suppliers have not been making the • S
 ave money and foster growth—The ability to meet aggressive
capital investments needed to keep up with increasing demand. A customer demands, increase productivity, and simplify compliance
cloud-based ERP solution can help free up capital, while providing can help you maintain quality and improve profitability.
you with the flexibility to meet your evolving operational needs.
You’ll have funds to expand your plants and facilities, and be able
to quickly and easily respond to opportunities in growth markets.

• F
 orecast better and faster—Improved planning, forecasting, and
visibility help you prepare more effectively for skill shortages,
supply chain bottlenecks, and business risks.

Strategic Objectives
Infor CloudSuite Automotive provides comprehensive, end-to-end functionality that helps boost performance across your entire
organization. Eighty-four of the top 100 global auto companies use Infor Automotive core solutions, which continually evolve to match
industry needs.

Meet customer demands Get targeted capabilities Keep pace with change End-to-end supply
Infor CloudSuite for Automotive With Infor CloudSuite With more than 25 years of chain insight
helps get your products to Automotive, you get built-in, expertise and commitment Connect and collaborate
market quicker, do a better customer-specific shipping solving the business challenges with all your suppliers
job of matching supply with document and barcode label of automotive suppliers, Infor on all standards in real
demand, and manage your generation, analytics, and can help ensure that you keep time to anticipate parts
operations more efficiently. EDI capabilities. pace with today’s intense and shortages or delays that
constantly changing business jeopardize delivery of parts
requirements and trading to your customer.
partner rules.

Infor CloudSuite Infor Discovery Guide | 54


Components & Features Languages Geographies
Infor CloudSuite Automotive gives you Americas
visibility into every facet of your enterprise— Dutch •
including suppliers, customers, and
products—all within a secure infrastructure English • Canada •
built specifically for the automotive industry.
French • Mexico •
Quality & Production German • United States •
Shop-floor scheduling and lean Italian •
production tools APAC
Japanese •
Compliance with OEM and other Australia •
complex regulations Portuguese •
China •
Program management
Simplified Chinese •
Hong Kong •
Spanish •
Supply Chain Visibility Japan •
Advanced procurement tools Note: This information represents Malaysia •
the current state of product readiness vs.
Raw materials sourcing for the desired or planned future New Zealand •
lower costs capabilities in the roadmap.
Singapore •
Faster product delivery across the
supply chain
Other High-value Europe
Customer Relationship Extension Applications
Management in the Cloud
Austria •
Belgium •
A 360° customer view with
OEM profiles Infor d/EPM France •
Detailed transaction tracking tools Infor Mongoose Germany •
Infor CRM
Ireland •
Planning & Inventory
Infor Time Track
Italy •
Scheduling for all processes,
MMOG requirements Netherlands •
Infor Configure Price Quote
High-volume production management
Portugal •
Infor EAM
Spain •
Deep, Custom Analytics
Infor Talent Science Switzerland •
Easy-to-use, built-in reporting tools
Infor Workforce Management UK •
Customized views for front-line users,
Infor Learning Management
managers, and executives

Infor CloudSuite Infor Discovery Guide | 55


Infor CloudSuite Distribution
With Infor CloudSuite Distribution, you get
a ready-to-run, end-to-end solution to efficiently
manage your entire operational process, from
omni-channel engagement, to inventory rebate
management, value-add services, and more.
The suite is backed by decades of industry expertise
and contains the deep industry functionality you
need to better serve your customers, outpace
the competition, and increase profitability.

• Industry expertise—Industry-specific solution suite, fully • Flexible deployment—Deploy in the cloud, on-premise, or a
integrated and deployed securely in the cloud, provides hybrid of both, and scale server capacity as needed to easily add
functional depth and flexibility. new plants or facilities.

• Secure hosting—Best-practice protocols in application, network,


physical, and operations security, as well as comprehensive
monitoring with a secure and reliable cloud infrastructure
managed by Amazon Web Services (AWS).

Strategic Objectives
More than 6,000 distributors use Infor solutions worldwide and benefit from our 30 years of experience solving the specific business
challenges of the wholesale distribution industry.

Support expansion Reduce total cost of Realize a speedier time Ensure security and
Real-time data is accessible ownership to value reliability
anytime, anywhere, which Because data is no longer With preconfigured yet flexible, With data managed by global,
makes it easy to launch and stored onsite, you can say industry-leading business cloud hosting leaders, you
expand to new locations. goodbye to expensive servers processes, templates, training benefit from best-practice
Allow controlled access to new and hardware and redirect materials, tools, and simulations, protocols in application,
customers, partners, suppliers, personnel to more strategic you can deploy or upgrade in network, physical, and
joint ventures, and other entities. activities. weeks or months—not years. operations security, as well as
comprehensive monitoring on
a highly secure infrastructure.

Infor CloudSuite Infor Discovery Guide | 56


Components & Features Languages
Proven capabilities in key areas such as omni-channel engagement, sourcing and
procurement management, and rebate management, all delivered with a highly flexible English •
architecture, ease of use, and a fully integrated framework.
French •
Order Management Complex Pricing Spanish Coming Soon

Retain and reach new markets through Manage complex pricing requirements,
streamlined omni-channel ordering including matrix pricing, pricing Note: This information represents
that includes a fast order-entry discounts, quantity breaks, packaging the current state of product readiness vs.
process with item recommendations, breaks, contract pricing, and special the desired or planned future capabilities
non-stock and special order options, pricing agreements (SPAs). in the roadmap.
and optimized counter sales.
Financial Management
Inventory Management Geographies
Increase financial visibility and insight,
Improve inventory management and meet the unique challenges
Americas
performance by increasing your ability of operating multiple locations,
to monitor inventory turns, demand, companies, and currencies by
optimal levels, and the resulting profit. seamlessly connecting your front and
Canada •
back office. United States •
Value-added Services
Rebate Management
Meet increasing customer demands
for more comprehensive services, Manage the rebate claim process from
with support for kitting, light beginning to end to easily and quickly
manufacturing, assembly, private recover the rebates you are entitled
labeling, and more. to and achieve the best possible
product margins.
Purchasing

Accurately evaluate demand to plan


and adjust your buying patterns in
order to reach optimal inventory
investments. Manage the purchase
of stock and non-stock products
with advanced order control,
inventory management, and other
flexible features.

High-value Extension Applications in the Cloud


Coming soon:
Infor Enterprise Search
Infor BI with Infor Distribution
Infor EPAK (Enterprise Performance Business Analytics
Accelerator Kit)—content only
Infor CloudSuite Rhythm
Infor Implementation Accelerator
for Distribution
Infor Configure Price Quote (CPQ)

Infor ION
Infor CRM

Infor Ming.le CE
Infor Document Management

Infor Operational Reporting

Infor CloudSuite Infor Discovery Guide | 57


Infor CloudSuite Distribution Enterprise
With Infor CloudSuite Distribution, you get a multisite,
multi-company, multicurrency, and multi-language
solution that gives you visibility into virtually every
facet of your enterprise—including suppliers,
customers, and products—across all markets. And
it does all this within a secure infrastructure built
specifically for the distribution industry. The suite
is backed by decades of industry expertise and
continually enhanced with the latest innovations
to help you modernize, innovate, drive competitive
differentiation, and grow.

• Industry expertise—Industry-specific solution suite, fully • Flexible deployment—Deploy in the cloud, on-premise, or
integrated and deployed securely in the cloud, provides a hybrid of both, and scale server capacity as needed to easily
functional depth and flexibility. add new locations or facilities.

• Secure hosting—Best-practice protocols in application, network,


physical, and operations security, as well as comprehensive
monitoring with a secure and reliable cloud infrastructure
managed by Amazon Web Services (AWS).

Strategic Objectives
More than 6,000 distributors use Infor solutions worldwide and benefit from our 30 years of experience solving the specific business
challenges of the wholesale distribution industry.

Support expansion Reduce total cost of Realize a speedier time Ensure security and
You get support for 39 ownership to value reliability
localizations and 18 languages, Because data is no longer With preconfigured yet flexible, With data managed by global,
as well as real-time data that is stored onsite, you can say industry-leading business cloud hosting leaders, you
accessible anytime, anywhere. goodbye to expensive servers processes, templates, training benefit from best-practice
Plus, you’ll have the flexibility and hardware and redirect materials, tools, and simulations, protocols in application,
and scalability to easily take on personnel to more strategic you can deploy or upgrade in network, physical, and
new markets and quickly adapt activities. weeks or months—not years. operations security, as well as
to change. comprehensive monitoring on
a highly secure infrastructure.

Infor CloudSuite Infor Discovery Guide | 58


Components & Features Languages
Proven capabilities in key areas such as sales, inventory and warehouse management, and
value-add services, all delivered with a highly flexible architecture, ease of use, and a fully Chinese •
integrated framework.
Czech •
Sales Management Financial Management Danish •
Maximize your global sales through a Capture, analyze, and simulate critical Dutch •
sophisticated sales order management trends based on your unique business
system that serves as the hub for your goals and requirements. Cut costs, English •
customer and pricing information. eliminate redundancies, streamline
Enter orders more quickly and activities, and allow redeployment of Finnish •
accurately, easily manage EDI orders, assets to more profitable activities
and even accommodate intense order with a highly configurable structure French •
volumes in counter sales environments that can be tailored to meet local,
with customer order processing that is regional, national, and global
German •
highly scalable. business models.
Hungarian •
Supply Chain Management Localizations Italian •
Manage the complex planning, Take on new markets easily and let Japanese •
scheduling, fulfillment, and execution your business evolve and expand into
of your global supply chain for both new geographies with flexible and Norwegian •
simple and complex distribution scalable support for 39 countries and
networks with full support for 18 languages—with more to come.
Polish •
your warehouse and transport
management, lot-allocation and Rebate Management
Portuguese •
traceability processes, internal
distribution orders, statistics,
Russian •
Manage the rebate claim process from
and more. beginning to end to easily and quickly Spanish •
recover the rebates you are entitled
Value-added Services to and achieve the best possible Swedish •
product margins.
Meet increasing customer demands
Turkish •
for more comprehensive services, with Demand Planning
support for kitting, manufacturing, Note: This information represents
assembly, rental, service, and more. Review sales forecasts and capture the current state of product readiness vs.
market intelligence with a collaborative the desired or planned future capabilities
Purchasing workflow that supports automatic in the roadmap.
forecast methods, competitive
Manage the purchase of stock and forecasting, dynamic grouping,
non-stock products with advanced and data aggregation.
order control, inventory management,
and other flexible features.

Complex Pricing

Manage the flow from planning and


calculating prices and agreements
through following up on results in
sales statistics. Increase sales and
minimize manual input and costs of
order entry, billing, and credit note
handling using highly automated
processes.

Infor CloudSuite Infor Discovery Guide | 59


High-value Extension Geographies
Applications in the Cloud
Americas EMEA
Infor BI Argentina • Austria •
Infor Document Management Bolivia • Belgium •
Infor Enterprise Search Brazil • Czech Republic •
Infor Implementation Accelerator
Canada • Denmark •
for Distribution Chile • France •
Infor ION Business Vault Colombia • Finland •
Infor ION Mexico • Germany •
Infor M3 Analytics
United States • Hungary •
for Distribution Uruguay • Italy •
Infor M3 Counter Sales Ireland •
for Distribution
APAC Luxemburg •
Infor M3 Demand Planner
Australia • Poland •
Infor M3 Warehouse Mobility
China • Slovakia •
Infor Ming.le
Hong Kong • South Africa •
Infor Smart Office India • Spain •
Indonesia • Sweden •
Japan • Switzerland •
Malaysia • The Netherlands •
New Zealand • United Kingdom •
Philippines •
Singapore •
Thailand •

Infor CloudSuite Infor Discovery Guide | 60


Infor CloudSuite Facilities Management
Infor CloudSuite Facilities Management gives you
all the tools to manage buildings of all types, from
public or commercial and industrial spaces to offices
and multi-unit residential buildings. The suite offers
deep, proven capabilities in key areas such as
revenue optimization, property management, asset
management and sustainability, building information
modeling (BIM), business intelligence, and mobility.

• Industry-specific software—This mature solution for facilities • Quick value—Infor CloudSuite offers a faster time to value, with
management offers proven functionality that is informed by 30 a minimal upfront investment and revenue gains that can be
years of experience across multiple vertical industries. measured in months, not years.

• S
 ecure hosting—Best-practice protocols in application, network,
physical, and operations security, as well as comprehensive
monitoring, with a secure and reliable cloud infrastructure
managed by Amazon Web Services (AWS).

Strategic Objectives
Infor’s industry-tailored solution is already helping over 1,300 customers and 4 million subscribers globally, including facility managers,
service providers, building owners, and building tenants.

Manage your costs Monitor and maintain Reduce total cost Improve operational
Streamline how you run one performance of ownership efficiency
location or manage multiple The solution provides real-time Because data is no longer With one unified system, your
facilities with full visibility into data that is accessible anytime, stored onsite, you can say users will be able to learn
the performance of your assets, anywhere. It’s also easy to goodbye to expensive servers the system more quickly and
the status of your work orders launch and expand to new and hardware, and redirect collaborate more effectively
and budgets, the scheduling locations, and you can allow support personnel to more across the organization. And
of your workforce, and controlled access to connect strategic activities. because everyone will have
the management of your your facilities personnel and access to the same centralized
energy needs. tenants to the services and information, you can make
information they need. better decisions, faster.

Infor CloudSuite Infor Discovery Guide | 61


Components & Features High-value Extension Languages
Applications in the Cloud
Proven capabilities in key areas such facility
management, revenue optimization, asset Dutch •
management, BIM, and social business ESRI ArcGIS Connector
collaboration, all delivered with a highly English •
flexible architecture, ease of use, and a fully
integrated framework. OpenCAD French •
Facility Management
German •
Control critical functions like work
Italian •
orders, purchasing, inventory, and Japanese •
preventive maintenance
Norwegian •
Building Information Modeling
(BIM)
Portuguese (Brazil) •
Create preventive maintenance
Russian •
schedules, record product warranties, Simplified Chinese •
establish asset sustainability and
facility baselines, forecast facility Spanish •
operational costs, and access initial
layout designs for space management Swedish •
Revenue Optimization
Others by local partners •
Calculate demand forecasts for Note: This information represents
each future use of your facilities to the current state of product readiness vs.
determine the appropriate strategies the desired or planned future capabilities
to maximize your yield and profit. in the roadmap.

Asset Management

Desktop and mobile tools for creating,


managing, and tracking work orders
and service requests

Social Business Collaboration

Communication tools for across


the enterprise between systems,
departments, and people, including
social networking with all building
stakeholders and tenants

In-context Analytics

Built-in reporting tools for easy access


to critical data in a consumable format

Infor CloudSuite Infor Discovery Guide | 62


Geographies
Africa APAC Europe

African Republic • Australia • Bulgaria •


China • Czech Republic •
Americas Hong Kong • Denmark •
Argentina • India • France •
Brazil • Indonesia • Germany •
Canada • Japan • Hungary •
Chile • Malaysia • Italy •
Colombia • New Zealand • Netherlands •
Ecuador • Philippines • Norway •
Mexico • Republic of Korea • Poland •
Peru • Singapore • Russia •
United States • Thailand • Slovakia •
Venezuela • Vietnam • Slovenia •
Spain •
Sweden •
United Kingdom •

Infor CloudSuite Infor Discovery Guide | 63


Infor CloudSuite Fashion
Infor CloudSuite Fashion offers modern software,
a beautiful user experience, and pre-configured
fashion best practices. You’ll be able to manage
both style and non-style products in the same
system and gain visibility across every aspect of
your value chain. Connect and share information
with your internal team, suppliers, production staff,
and customers, all within a secure infrastructure built
specifically for fashion.

• Industry-specific software—Infor • S
 ecure infrastructure—Best-practice • C
 loud economics—Infor CloudSuite
CloudSuite Fashion includes the same protocols in application, network, physical, Fashion offers a faster time to value with
proven functionality that has helped and operations security, as well as minimal upfront investment, reductions in
over 250 apparel, footwear, and textile comprehensive monitoring, with a secure labor costs, and hassle-free adoption for
companies gain and maintain industry and reliable cloud infrastructure managed users.
leadership. by Amazon Web Services (AWS).

Strategic Objectives
Infor CloudSuite Fashion offers a predefined set of applications and good practice processes—all for a monthly subscription fee.
More than 1,700 fashion companies worldwide use Infor Fashion core solutions, which continually evolve to match their industry needs.

The complete suite Analyze your business Modernize your technology Reduce IT overhead
experience for staff for growth platform with minimal and implementation
and executives End-users get access to upfront investment With cloud delivery through
Infor CloudSuite Fashion industry-specific analytics that Users can significantly lower AWS, users can experience
provides small-to-large sized provide critical metrics and their capital investment in IT, a faster return on investment
fashion, apparel, footwear, key performance indicators, and also quickly share data, and a reduced total cost of
accessories, luxury goods, delivered through a unique such as sales revenues, product ownership. Because users don’t
and textile companies with a user interface powered by Infor specifications, production plans, have to purchase servers and
full suite of tools to manage ION, and Infor Ming.le. These and customer information in hardware or hire supplementary
the entire fashion process enhancements support global real-time. This allows teams IT staff, they get a more cost-
from design, development, value chains by allowing users to be more collaborative effective solution than possible
and sourcing, to production, to view real-time data at any and efficient. with traditional on-premise IT,
distribution, customer service, time, from any location. and can move costs from capital
and finance. expenditure to operations
expenditure.

Infor CloudSuite Infor Discovery Guide | 64


Components & Features
Infor CloudSuite Fashion gives you business intelligence with industry-specific analytics, powerful search functionality, social business
collaboration, and mobility—all delivered within an integrated framework.

Master Data Financials


Sewing line and bundle
Styles, colors, sizes, and General ledger
Management
other characteristics

Rescheduling Accounts payable


Accessories and other items
Accounts receivable
Customers Demand Management &
Planning Cost accounting
Suppliers
Sales budgets, forecasts, and
Fixed assets
Company structure collaborative demand planning

Sourcing, production, and raw Sales


Order to Cash
material planning
Bonus and commission
Preseason orders and replenishment
Reorder point planning
Discounts
Buy to order
Rescheduling
Bulk order agreements
Bulk orders and distros
Warehouse Management
Price adjustment and corrective
Pick, pack, dispatch, proof of delivery invoicing
and invoicing Direct putaway and 2-step putaway

Locations Customer returns


Mass change

Movements between warehouses Analytics


Credit limits

Inventory counting and reclassification Fashion industry specific analytics


Design & Development
Bulk and pick face management Contextual business analysis
Budget import, collection planning,
and line planning Reporting analysis
Procure to Pay
Material and trim development Workflow management tools
Agreement and price handling
Specification packs Business monitoring
Purchasing of finished goods,
Sampling process and costing subcontract items, fabrics, and trims

Critical path management Monitoring activities and purchase


orders

Production Sourcing and purchasing costs

Grouping and management of


Advanced shipping notices
production orders in a cut
Receipt of goods and quality
Allocation and issue of fabric and
inspections
other raw materials
Claims
Working with subcontracted
operations

Infor CloudSuite Infor Discovery Guide | 65


Languages Geographies
Americas Europe
Danish •
Dutch • Brazil • Austria •
English • Canada • Belgium •
Finnish • Mexico • Denmark •
Flemish • United States • France •
French • Finland •
APAC
German • Germany •
Australia • •
Hungarian • Italy
New Zealand • •
Italian • Ireland
Singapore • •
Japanese • Luxemburg

Norwegian • Spain •
Polish • Sweden •
Portuguese • Switzerland •
Simplified Chinese • Netherlands •
Spanish • UK •
Swedish • Note: This information represents
the current state of product readiness vs.
the desired or planned future
capabilities in the roadmap.

High-value Extension Applications in the Cloud

Product Development and Document Management Tactical Fashion Production Planning


Line Planning
Warehouse Mobility Fashion Manufacturing Scheduling
Advanced Forecasting and
Demand Planning Graphical Product Configuration for
Embellishment and Make-to-Order

Infor CloudSuite Infor Discovery Guide | 66


Infor CloudSuite Food & Beverage
Infor CloudSuite Food & Beverage has all the right
ingredients to manage your complex operations
and compliance requirements. This complete, yet
flexible, solution gives you deep, proven end-to-end
capabilities for all your critical processes.

• Industry expertise—Proven Food & Beverage ERP capabilities • F


 lexible deployment—CloudSuite Food & Beverage
across all major segments of the industry, including: bakery, offers a faster time to value with minimal upfront investment,
beverage, dairy, meat and poultry, prepared and chilled, and food reductions in labor costs, and hassle-free adoption for users.
ingredients.

• S
 ecure hosting—Best practices in application, network, and
operations security, as well as comprehensive monitoring with
a secure and reliable cloud infrastructure managed by Amazon
Web Services.

Benefits of the Cloud


Infor CloudSuite Food & Beverage is an agile, secure, and highly flexible hosting platform that allows you to:

Become more agile to drive Reduce your total cost Improve productivity Stay current with the
global growth of ownership by modernizing your latest innovations
The solution provides real-time Because data is no longer technology Because the solution is in
data that is accessible anytime, stored onsite, you no longer Mobility features, collaboration the cloud, you get the latest
anywhere. It’s easy to expand need expensive servers and tools, embedded analytics, and Food & Beverage ERP features
to new locations, add users as hardware. You can devote an intuitive user interface drive and updates automatically—
your company grows, and have fewer resources to hardware efficiency and help you make without installing upgrades
visibility across multiple sites purchases, software upgrades faster, better decisions. and new versions.
and warehouses. and fixes, and IT personnel.

Infor CloudSuite Infor Discovery Guide | 67


Components & Features
Infor CloudSuite Food & Beverage offers an end-to-end solution with deep, proven functionality for all your critical business processes.

Manufacturing Operations Analytics and Reporting Product Development

Forecasting and demand planning Easy-to-use, built-in reporting tools Sophisticated product
down-to-the-minute development tools
Deep analytics for faster,
Production planning and scheduling better decisions Integrated quality management and
label compliance
Recipe and least cost formulation Modern user interface and tools for
workforce productivity Advanced product lifecycle
Supply Chain Management management for faster launches
Financial Management
Raw materials and ingredient
inventory visibility Accounting, budgeting, and reporting

End-to-end tracking and traceability Visibility and compliance across


multiple sites
Warehouse and
distribution management

Languages

Danish • German • Portuguese •


Dutch • Hungarian • Simplified Chinese •
English • Italian • Spanish •
Finnish • Japanese • Swedish •
Flemish • Norwegian •
French • Polish •
Note: This information represents
the current state of product readiness vs.
the desired or planned future capabilities
in the roadmap.

Infor CloudSuite Infor Discovery Guide | 68


Geographies
Americas Africa Europe

Argentina • South Africa • Austria •


Bolivia • Belgium •
APAC
Brazil • Czech Republic •
Canada • Australia • Denmark •
Chile • China • France •
Colombia • Hong Kong • Finland •
Mexico • India • Germany •
Unites States • Indonesia • Hungary •
Uruguay • Japan • Italy •
Malaysia • Ireland •
New Zealand • Luxemburg •
Philippines • Norway •
Singapore • Poland •
Thailand • Portugal •
Slovakia •
Spain •
Sweden •
Switzerland •
Netherlands •
UK •

Infor CloudSuite Infor Discovery Guide | 69


Infor CloudSuite Healthcare
Infor CloudSuite Healthcare offers a ready-to-run
cloud solution built specifically to meet the needs
of healthcare organizations that require proven
solutions in financial management, supply chain
management, and human capital management.

• C
 omprehensive—Our healthcare suite covers virtually every • M
 ature—Infor has been delivering enterprise software for over 30
aspect of your organization, from attracting and retaining talent years, including 10 years delivering cloud-enabled applications.
and closing the books to managing your complex supply chain.

• H
 ealthcare-specific—We’ve pre-packaged and seamlessly
integrated a suite of solutions the industry has come to recognize
as #1 in managing all aspects of a healthcare organization’s
administrative and operational business processes.

Strategic Objectives
Infor CloudSuite Healthcare currently serves more than 100 healthcare organizations and 1 million subscribers in the US.

Reduce your total cost Ensure security Improve performance Support multi-facility
of ownership and reliability Automatic upgrades ensure up- operations
Because data is no longer With data managed by to-date, optimized solutions with The solution provides real-time
stored on-site, you can say professional, experienced scalable processing to respond data that is accessible anytime,
goodbye to expensive servers providers, you benefit from to changing environments. anywhere and that easily
and hardware, and redirect best-practice protocols in expands to accommodate
support personnel to more application, network, physical, the addition of new facilities
strategic activities. and operations security, as well or clinics.
as comprehensive monitoring.

Infor CloudSuite Infor Discovery Guide | 70


Components & Features Languages Geographies
Infor CloudSuite Healthcare delivers proven Americas
capabilities in key areas such as financial English •
management, supply chain management,
global human resources management,
Canada •
talent management, and dynamic enterprise Note: This information represents
performance management, all offered in a the current state of product readiness vs.
United States •
secure, integrated framework. the desired or planned future
capabilities in the roadmap.
Infor Lawson

Full financial and supply chain


management suite

Accounts receivable and payable

General ledger

Fixed assets

Infor Global HR

Core HR and payroll solution

Absence management

Benefits administration

Employee and manager self-service

HR administration

Infor Talent Management

Includes compensation management,


goal management, employee
performance management, learning
and development, talent acquisition,
and succession planning.

Infor d/EPM

Includes budgeting, planning, cost


accounting, strategy management,
and financial consolidations.

Infor CloudSuite Infor Discovery Guide | 71


Infor CloudSuite Hospitality
With Infor CloudSuite Hospitality, you get a hotel-
specific solution suite backed by decades of
practical application and continuously enhanced
with the latest innovations, from mobile access and
social technologies to industry-driven analytics.

• Industry expertise—An industry-specific solution suite, fully • Flexible deployment—Total choice for total control. Deploy in the
integrated and deployed securely in the cloud, provides functional cloud, on-premise, or a hybrid of both, and scale server capacity
depth and flexibility. as needed to easily add new properties.

• S
 ecure hosting—Best-practice protocols in application, network,
physical, and operations security, as well as comprehensive
monitoring with a secure and reliable cloud infrastructure
managed by Amazon Web Services.

Strategic Objectives
Infor’s industry-tailored solutions are already helping more than 19,500 hospitality companies worldwide

Create a better experience Increase revenues up to 7% Modernize your Reduce IT overhead and
for staff, guests, and from the first year technology platform implementation time
executives With sophisticated revenue Realize the benefits of Eliminate the need for servers,
Exceed expectations with our management forecasts, guest expedited service delivery hardware, and maintenance
ease of use and collaboration recognition capabilities, and through mobility, centralized resources with a monthly
tools that can enable superior dynamic guest experience staff collaboration, embedded subscription at a flat rate per
service delivery. You also packaging, you can sell the right analytics, and a beautiful user room, per month. The complete
get pricing controls and product to the right customer at interface that drives efficiency. system can be expensed as an
analytics that lower costs and the right time and for the right operating cost, freeing more
provide real-time visibility into price. capital for strategic projects.
performance.

Infor CloudSuite Infor Discovery Guide | 72


Components & Features Languages Geographies
Revenue Management Americas
English •
Demand modeling and forecasting French • Canada •
Database loading and consolidation German • Mexico •
Rate optimization and Simplified Chinese • United States •
recommendations
Spanish •
APAC
Transactional data analysis and
reporting options Note: This information represents Australia •
the current state of product readiness vs.
Property Management the desired or planned future China •
capabilities in the roadmap.
Mobile check-in, check-out and Malaysia •
concierge service
High-value Extension
Singapore •
Customizable screens and workflow
Applications in
Europe
Lifetime guest value at reservation and the Cloud
check-in screen
France •
Infor Restaurant Management
Encrypted, tokenized credit data
(planned)
Germany •
Asset & Incident Management
Infor Mongoose
Ireland •
Schedule and track work orders UK •
and incidents Infor CloudSuite Business

Infor CloudSuite Corporate Note: This information represents the


Mobile work-order delivery current state of product readiness vs. the
desired or planned future capabilities in
Automated maintenance alerts Infor Marketing Resource Management
the roadmap.

Mobile housekeeping scheduling and Infor Interaction Advisor


room readiness updates
Infor CRM
Social Collaboration
Infor Talent Science
Auditable internal communication
Infor HR Service Delivery
Automated tasks and alerts
Infor Workforce Management
Enterprise-wide data sharing
Infor Learning Management
Immediate guest service
across departments

Integrated Framework

Contextual business analysis

Reporting analysis

Workflow management tools

Business monitoring
Infor CloudSuite Infor Discovery Guide | 73
Infor CloudSuite Industrial
With Infor CloudSuite Industrial, you get an
end-to-end solution to efficiently manage your
entire operational process, from product design
to shop floor scheduling and aftermarket service.
The suite is backed by decades of industry-specific
expertise and contains the functionality, agility, and
deep capabilities you need to respond to today’s
global economy.

• Industry expertise—Industry-specific solution suite, fully • Flexible deployment—Total choice for total control. Deploy in the
integrated and deployed securely in the cloud, provides functional cloud, on-premise, or a hybrid of both, and scale server capacity
depth and flexibility. as needed to easily add new plants or facilities.

• S
 ecure hosting—Best-practice protocols in application, network,
physical, and operations security, as well as comprehensive
monitoring with a secure and reliable cloud infrastructure
managed by Amazon Web Services.

Strategic Objectives
Infor’s industry-tailored solution is already helping manufacturers worldwide, from mid-size family-owned businesses and service providers
to enterprise-size fabricators and global manufacturers.

Support globalization Ensure speed, security, and reliability Reduce IT costs


The solution provides real-time data that is With data managed by professional, Reduce up-front investment by eliminating
accessible anytime, anywhere. It’s easy to experienced providers, you benefit from the need for servers, hardware, or
launch and expand to new locations, as your best-practice protocols in application, maintenance resources. Monthly
company grows. You can also collaborate network, physical, and operations subscription rates can be expensed as
and share data with strategic supply chain security. With special acceleration packs, an operating cost, rather than a one-time
partners worldwide. implementation is easier and faster than capital investment, freeing more capital for
you thought possible. strategic projects.

Infor CloudSuite Infor Discovery Guide | 74


Components & Features
Production Management Aftermarket Service Vendor and Procurement
Management
Shop floor scheduling Multi-tiered customer warranties
Procurement, requisition center,
Inventory management Extended service contracts and sourcing

Lean production tools Scheduling technicians for Contract management and mobile
break-fix repairs supply chain management
Packaging and Distribution
Deep Analytics Supplier portals to enable more
Time and attendance efficient service
Deep analytics for forecasting and
Batch scheduling strategic planning Financial Management

Quality control warehouse Built-in reporting tools for easy access General ledgers
to critical data
Pick, pack, and ship capabilities Accounts payable, accounts
Real-time view of enterprise-wide receivable, project accounting, and
performance cost accounting
Customer Relationship
Management
Personalized dashboards, workflows, Reporting and analysis of performance
and alerts throughout the organization
360° view of customer accounts and
transactions.
Supply Chain Visibility
Contact management
Auditable internal communications
Lead and opportunity tracking
Automated tasks and alerts
Sales forecasting
Mixed Mode Operation
e-commerce B2B and B2C
Make-to-Order (MTO)
Social Collaboration and
Engineer- to-Order (ETO)
Integration Tools
Repetitive Make-to-Stock (MTS)
Integrated social tools

Process
Team- and project-specific portals
for faster information sharing

Powerful abilities when combined


with Microsoft .NET and SQL

Improved efficiency and teamwork


across geographic boundaries

Infor CloudSuite Infor Discovery Guide | 75


Languages Geographies
Americas Europe
Dutch •
English • Canada • France •
French • United States • Germany •
German • Ireland •
APAC
Japanese • Netherlands •
Australia • •
Simplified Chinese • UK
China •
Note: This information represents the
current state of product readiness vs. the
Hong Kong •
desired or planned future capabilities in Japan •
the roadmap.
Malaysia •
New Zealand •
Singapore •

High-value Extension Applications in the Cloud

Infor Configure Price Quote (CPQ) Infor Product Lifecycle Infor Mongoose
Management (PLM)
Infor Enterprise Asset Infor CRM
Management (EAM) Infor Supply Chain Management (SCM)

Infor CloudSuite Infor Discovery Guide | 76


Infor CloudSuite Industrial Machinery
Infor CloudSuite Industrial Machinery is a
comprehensive suite of capabilities and tools
specifically designed to meet the needs of industrial
machinery and equipment manufacturers who
manage a complex array of information before they
ever sell a product. Backed by decades of industry
expertise and enhanced with the latest innovations,
CloudSuite Industrial Machinery helps you deliver
profitable growth in an industry that requires ever
increasing levels of technical specialization with
support from an extensive group of supply-chain
partners. CloudSuite Industrial Machinery can
help you streamline operations, exceed customer
expectations, and drive competitive differentiation.

• Free up capital—Fulfilling large, capital-intensive orders • Manage logistics and aftermarket service—Obligations don’t
that require you to maintain an inventory of high-value parts end when a product is assembled and ready for delivery. Rely
and components can make managing cash flow especially on timely information in support of installation, set-up, and user
challenging. Now you can explore options for structuring training and access up-to-date product details and employee
technology investments as operating expenses, potentially schedules in support of warranty, maintenance, and service
freeing up capital to expand, modernize, and quickly scale efforts. Turn these “must-haves” into sources of profit and
based on the current needs of your business. differentiation—a bridge to building critical customer-centricity.

• Forecast better and faster—Improve forecasting, planning, and


responsiveness with role-based screens featuring in-context
business intelligence, analysis, and collaboration tools that
provide immediate improvements in operational visibility and
control. Now your employees can make quick adjustments in
response to individual customer requirements, while tracking and
responding to broader market trends and volatility.

Infor CloudSuite Infor Discovery Guide | 77


Components & Features Languages
Infor CloudSuite Industrial Machinery provides visibility into every facet of your enterprise—
across customers, products, and suppliers—all within a secure infrastructure built Dutch •
specifically for the IM&E industry.
English •
Customer Relationship Service Management French •
Management
Warranty, maintenance, and German •
Lead and opportunity tracking multi-tier service contracts
Italian •
Customer 360° dashboard Territory and Group Planning
Japanese •
In-field and depot repair
Sales forecasting and activity tracking Portuguese •
Collaboration, workflow, and alerts Inspections, predictive, and
preventative maintenance
Simplified Chinese •
Support complex configurations Spanish •
and pricing Detailed service histories

Mobile Field Service (optional) Note: This information represents


Production Quality the current state of product readiness vs.
the desired or planned future capabilities
Lot and Serial Control and Tracking Deep, Custom Analytics
in the roadmap.

Material and First Article Inspections Easy-to-use, built-in reporting tools

Compliance with testing procedures Customized views for front-line


employees, managers, and executives
Return material authorizations

Supply Chain Visibility

Competitive sourcing with lower costs

Vendor managed inventory

Tighter control of inventory levels and


movements

Tracking of assemblies,
sub-assemblies, and components

High-value Extension Applications in the Cloud

Infor d/EPM Infor EAM

Infor Mongoose Infor Talent Science

Infor CRM Infor Workforce Management

Infor Time Track Infor Learning Management

Infor Configure Price Quote

Infor CloudSuite Infor Discovery Guide | 78


Geographies
Americas APAC Europe

Canada • Australia • Austria •


Mexico • China • Belgium •
United States • Hong Kong • France •
Japan • Germany •
Indonesia • Ireland •
Japan • Italy •
Malaysia • Netherlands •
New Zealand • Portugal •
Singapore • Spain •
Switzerland •
UK •

Infor CloudSuite Infor Discovery Guide | 79


Infor Cloud Suite Public Sector
With Infor CloudSuite Public Sector, you get a cost-effective
cloud environment that delivers unmatched efficiency,
reliability, security, and compliance. Your organization can
reduce IT upgrade and maintenance costs, easily manage
budgets, payroll and assets, and deliver better constituent
services thanks to this advanced, end-to-end solution.

Your agency, department, or campus will benefit from


powerful, proven capabilities in budgeting, finance,
procurement, public safety, asset management, human
resources, payroll, governance risk and compliance, and
community development and regulatory administration.

• Public sector expertise—Government-specific solution suite, • Flexible deployment—Deploy in the cloud to manage capital
focused on capabilities most important to public sector expenditures more effectively and achieve cost-savings with
organizations, fully integrated and deployed securely in the cloud. minimal asset deployments.

• Secure hosting—Compliant with Federal Risk and Authorization


Management Program (FedRAMP), includes comprehensive
monitoring with a secure and reliable cloud infrastructure
managed by Amazon Web Services.

Strategic Objectives
Increase agility Ensure greater security Decrease your total cost Improve citizen
Empower citizens and and reliability of ownership service delivery
contractors, which can help Enjoy the reliability and Reduce dependence on Gain tools designed to
shorten response times to scalability of best-practice expensive servers and increase access and targeted
requests for services. Deploy protocols for application, hardware, while shifting outcomes, and engage citizens
scalable solutions across network, physical, and technology resources to focus in government.. Maximize
your agency or organization operational security. on service delivery. Save responsiveness to requests
to achieve cost effective money with a lower total cost of for citizen services like 311,
management of your mission. ownership and limited up-front emergency management, or
investment that allows capital to education and transportation
be saved for expenditures that needs.
directly impact constituents.

Infor CloudSuite Infor Discovery Guide | 80


Components & Features Languages Geographies
Proven capabilities in key areas such facility Americas
management, revenue optimization, asset Dutch •
management, BIM, and social business
collaboration, all delivered with a highly English • Canada •
flexible architecture, ease of use, and a fully
integrated framework. French • Mexico •
Financial Management and
German • United States •
Procurement Italian •
Financials and project accounting Japanese • APAC

Procurement and contract supplier Portuguese • Australia •


order management
Spanish • China •
Cash and treasury management
Note: This information represents
Hong Kong •
Human Resources and Payroll the current state of product readiness vs. Japan •
the desired or planned future capabilities
Global HR in the roadmap. Malaysia •
Human resources
New Zealand •
High-value Extension Singapore •
Employee and manager self service
Applications in the Cloud
Workforce and Learning Management
Infor d/EPM Europe
Community Development and
Regulation Infor Risk and Compliance Austria •
Community development and Infor Reporting
Belgium •
regulation (CDR)
Infor BI
Germany •
Customer relationship management France •
Call center Ireland •
Public Safety
Italy •
EnRoute
Netherlands •
Portugal •
Infor Cloverleaf®
Spain •
Workforce and learning management
Switzerland •
UK •

Infor CloudSuite Infor Discovery Guide | 81


Infor CloudSuite Business
Infor CloudSuite Business is a ready-to-run cloud
platform that provides streamlined management
and deep visibility into every facet of your business,
including financials, human resources, supply chain,
and project and customer relationship management.
With easy-to-use collaboration and analytic tools,
your team can make better decisions faster—from
any location.

• Industry expertise—Industry-specific solution suite, fully • Flexible deployment—Total choice for total control. Deploy in the
integrated and deployed securely in the cloud, provides functional cloud, on-premise, or a hybrid of both, and scale server capacity
depth and flexibility. as needed to easily add new properties.

• Secure hosting—Best-practice protocols in application, network,


physical, and operations security, as well as comprehensive
monitoring with a secure and reliable cloud infrastructure
managed by Amazon Web Services.

Strategic Objectives
With Infor CloudSuite Business, you can integrate and streamline management of your entire business to position your organization for rapid
growth, all within a flexible cloud infrastructure that’s highly secure and cost-effective. Your company always runs the latest version—and
pays only for what’s needed.

Build a modernized technology Reduce your TCO Realize a speedier time to value
platform that’s optimized for growth Because data is no longer stored Unlike legacy ERP launches, cloud
With automatic upgrades and pre-built on-site, you can say goodbye to expensive launches can be completed in weeks or
integrations to technologies like mobility, servers and hardware, and redirect support months—not years.
big data, and social business, you can personnel to more strategic activities.
easily take advantage of innovative new
applications. Gain global essentials
Handle complex currencies and revalutions,
Ensure security and reliability fulfill both local and global regulatory
With data managed by professional, requirements, and have greater financial
experienced providers, you benefit from visibility.
best-practice protocols in application,
network, physical, and operations security,
as well as comprehensive monitoring.

Infor CloudSuite Infor Discovery Guide | 82


Components & Features
Infor CloudSuite Business offers you proven capabilities in key areas such as financial management, analytics, performance and supply
chain management, social business collaboration, mobility, and more, all delivered within an integrated framework.

Financial Management Supply Chain Management Social Collaboration and


Integration Tools
Consolidations, allocations, Auditable internal communication
eliminations, and re-valuations Team- and project-specific portals for
Automated tasks and alerts faster information sharing
General ledger, strategic ledgers,
accounts payable, accounts receivable Enterprise-wide data sharing Powerful abilities when combined with
Microsoft .NET and SQL
Project accounting and cost Immediate guest service
accounting across departments Improved efficiency and teamwork
across geographic boundaries
Reporting and analysis of performance Project and Resource
throughout organization Production, Packaging
Management
and Distribution
Implementation Accelerators Manage projects in multiple currencies
Inventory and warehouse
Predefined and configurable menus, Set budgets, track activity, and have management
processes, templates, business milestone billing
descriptions, etc. Work order management
Fully integrated with GL, AP,
Analytics and Business and AR Microsoft Project interface Service Management
Intelligence (import/export)
Call center
BI tools to synchronize siloed Sales Order Management
information Work orders
Quote/order management
Real-time view of enterprise-wide Labor and expense management
performance Pricing/commissions
Order configuration Scheduling and dispatch
Personalized dashboards, workflows,
and alerts Customer Relationship Preventative maintenance
Management
Human Resource Management Service contracts
Contact management
Integrated, end-to-end HR Loaners and rentals
management with alerts and Lead and opportunity tracking
reports that provide a 360° view Service history
of the entire business
Sales forecasting
Tools for payroll, absence
E-commerce B2B and B2C
management, benefits, and
administration

Time and attendance management

Employee and manager


self-service options

Infor CloudSuite Infor Discovery Guide | 83


Languages Geographies
Americas Europe
English •
French • Canada • France •
French (Canada) • Colombia • Germany •
German • Ecuador • Ireland •
Italian • Mexico • Italy •
Japanese • United States • UK •
Portuguese (Brazil) • Venezuela •
Simplified Chinese •
APAC
Spanish •
Thai
Australia •
China •
Note: This information represents the Hong Kong •
current state of product readiness vs. the
desired or planned future capabilities in Japan •
the roadmap.
New Zealand •
Singapore •
Thailand •

High-value Extension Applications in the Cloud

Infor ION Vendor Portal Infor d/EPM

Infor Ming.le Factory Track Infor Business Intelligence

Employee Self Service Portals Mobile Infor Rhythm

Customer Portals Country pack(s) Infor EAM

Infor CloudSuite Infor Discovery Guide | 84


Infor CloudSuite Corporate
Infor CloudSuite Corporate is a ready-to-run cloud
solution built specifically to meet the needs of
enterprises requiring proven solutions in financial
management, supply management, and human
capital management.

• I ndustry expertise—Industry-specific • S
 ecure hosting—Best-practice protocols • F
 lexible deployment—Total choice for
solution suite, fully integrated and in application, network, physical, total control. Deploy in the cloud, on-
deployed securely in the cloud, provides and operations security, as well as premise, or a hybrid of both, and scale
functional depth and flexibility. comprehensive monitoring with a secure capacity as needed to easily add new
and reliable cloud infrastructure managed applications or users.
by Amazon Web Services.

Strategic Objectives
With Infor CloudSuite Corporate, you can easily manage your company’s business needs within a secure, flexible, and cost-effective cloud
infrastructure. Your company always runs the latest version—and pays only for what’s needed.

Improve bottom-line performance and Empower HR and streamline Simplify travel and expense
financial discipline service delivery management
Consolidate information across your Hire more strategically and standardize Eliminate manual processes, allow
enterprise and deliver financial data to onboarding processes with a unified human employees to enter expenses on the go and
decision-makers who can improve budget resource management solution that spans ultimately cut the cost of processing reports
management, cost-reduction strategies, and your entire organization and connects by up to 80%.
forecast accuracy. to various transactional and operational
systems. Reduce risk with real-time analytics
Standardize your supply chain Give your management team the in-context
Automate procurement, manage supplier Tie employee performance to business intelligence they need to make
relationships more strategically, and business strategy informed and timely decisions with
closely monitor spending to lower your Create opportunities for top performers, world-class business analytics and complete
company’s cost-per-purchase-order reduce attrition, and provide incentives financial performance
and cost-per-receipt. Greater contract for exceptional performance throughout data—accessible anytime, anywhere.
compliance can help increase savings. your organization with a robust talent
management platform.

Infor CloudSuite Infor Discovery Guide | 85


Components & Features
Infor CloudSuite Corporate offers you proven capabilities in key areas such as financial management, analytics, performance and supply
management, social business collaboration, mobility and more, all delivered within an integrated framework.

Financial Management Talent Management Expense Management

Strategic ledger, project accounting Compensation, goal, and employee Management of employee-initiated
performance management expenditures and revenue
Cash and treasury management
Learning and development tools Travel and entertainment claims,
Invoice automation and planning, and pre-approvals
reconciliation management Talent acquisition and succession
planning tools Rechargeable time capture and
Human Resource Management supplier payments
Financial Performance
Integrated, end-to-end HR Management
management with alerts and reports
Budgeting, forecasting, financial
Tools for payroll, absence consolidation, and strategic planning
management, benefits, and
administration Reporting and analysis of performance
throughout the organization
Employee and manager
self-service options Business Analytics
Supply Management BI tools to synchronize information
that traditionally resides in siloes
Comprehensive source to settle
solution, including sourcing, self- Real-time view of enterprise-
service requisitioning, purchasing and wide performance
payables
Personalized dashboards,
Contract management and mobile workflows, and alerts
supply chain management

Supplier relationship tools

Languages Geographies
Americas
English •
Canada •
Note: This information represents
the current state of product readiness vs.
United States •
the desired or planned future
capabilities in the roadmap.

High-value Extension Applications in the Cloud

Infor Risk and Compliance Infor Expense Management Infor Enterprise Asset Management

Infor Workforce Management Infor HR Service Delivery

Infor CloudSuite Infor Discovery Guide | 86


Infor CloudSuite HCM
Infor CloudSuite HCM is a cloud-based human
capital management solution that replaces complex
processes, workflows, and systems with sophisticated,
yet intuitive technology. The solution provides broad
talent and HR optimization capabilities, unique and
insightful science-driven tools, and flexible technology
so you can target your key business objectives now
and in the future.

• Broad capabilities—Deploy the HCM capabilities and end-to-end • Flexible technology—More easily buy, deploy, use, and maintain,
functionality you need in one solution from a single vendor, with one of the most agile HR cloud technology solutions, even as
great depth and breadth compared to other available solutions. demands change.

• Science driven tools—Build competitive advantage, predict


outcomes, tailor programs to individuals, and optimize day-to-day
decisions by applying powerful science to talent process.

Strategic Objectives
Infor CloudSuite HCM is deployed in the Infor Cloud, an agile, secure, and highly flexible hosting platform that is currently serving thousands
of customers and more than 45 million globally.

Optimize and align talent Simplify and improve HR Deploy modern technology Reduce your total cost
Apply insightful tools that give Empower HR with modern, Give today’s dispersed of ownership
you a complete picture of easy-to-use solutions that workforce the access they Becasue data is no longer
employees, so you can optimally help streamline processes need anytime, anywhere, and stored on-site, you can say
develop and deploy your talent, and improve support despite on any device with leading goodbye to expensive servers
boost workforce effectiveness constant change and expanding cloud technology and secure and hardware, and redirect
and business performance, and responsibilities. You’ll be able to infrastructure that provides support personnel to more
ultimately turn your workforce encourage more strategic focus flexibility for your specific needs. strategic activities.
into a strategic advantage. and increase HR’s value.

Infor CloudSuite Infor Discovery Guide | 87


Leverage the Cloud Today
Today’s distributed, mobile workforce requires HR solutions that can address their needs whenever and wherever your business takes
them. With Infor CloudSuite HCM, you can take advantage of a modern cloud infrastructure to deliver workforce applications that keep up
with your business and reduce the burden on your IT team.

Components & Features


Infor CloudSuite HCM offers proven capabilities in key areas such as Global Human Resources, Talent Management, Talent Science,
Learning Management, and HR Service Delivery, along with Payroll, Workforce Management, and HCM Analytics, all delivered within
an integrated framework.

Infor CloudSuite HCM Core Bundle


Global Human Resources Talent Management HR Service Delivery

Organizational/Person structure Talent Science Knowledgebase

Employee Safety Talent Acquisition and Onboarding Case Management

Position Budgeting Compensation

Benefits Goals

Employee Relations Performance Development

Occupational Health Learning

Time Entry Succession

Infor CloudSuite HCM Add-on Bundles


Payroll Workforce Management HCM Analytics

Pay and Deductions Time and Attendance Labor Productivity

Gross to Net Scheduling Staffing Effectiveness

Checks Workloads Quality Measures

W2, Tax, and ACH Assignments Pre-delivered Content

Data-driven Decisions

Infor CloudSuite Infor Discovery Guide | 88



We genuinely believe that
if software is fun and good
looking, people will enjoy
using it, which in turn boosts
its ability to deliver success
within the business. The
social media capabilities are
hugely valuable in engaging
and motivating new talent,
which in turn will allow us
to innovate and propel
future growth.”
Bruce Hutchison
Managing Director, Huchison Technologies

Core Application Portfolio Infor Discovery Guide | 89


Section 4

Core Applicaton Portfolio


Enterprise Financial Management Business Human Capital
Resource Planning Solutions Applications Management
91 
Infor CloudSuite 154 Expense Management 170 Customer & 207 Global HR/
Industrial 159 
Infor Lawson Marketing Human Resource
(SyteLine) Financials and Management Management &
96 LN Supply Management 173 Dynamic Enterprise Talent Management

101 LX 164 Infor SunSystems Performance 210 HR Service Delivery


Management 211 
Learning
105 
Infor M3
Chemicals 178 Infor Risk and Management
Compliance 214 Talent Science
110 
Infor M3
Distribution 182 
EAM Enterprise 216 
Workforce
115 
Infor M3 188 Configure Price Quote Management
Equipment 192 
Product Lifecycle
123 
Infor M3 Fashion Management
Accelerate
129 
Infor M3
Food & Beverage 194 PLM Discrete

134 
Infor M3 197 Optiva
Manufacturing 200 Integrated
140 System21 Business Planning/
Sale+Operations
144 VISUAL Planning
149 XA 203 Supply Chain
Execution

Core Application Portfolio Infor Discovery Guide | 90


Infor CloudSuite Industrial (SyteLine)
Infor CloudSuite Industrial (SyteLine) is a robust
ERP solution specifically designed with built-in best
practices and highly efficient process flows to help
manufacturers improve productivity.

• Flexible deployment—on-premise, in the cloud, or both—with the • M


 ulti-site support allows an organization to be modeled site by
same full-featured system. site, with complete integration to the overall enterprise.

• A mixed-mode application that meets the unique requirements


of engineer to order, configure to order, repetitive, and service-
based manufacturers.

Roadmap

2013 2014 2015 2016

10x 10x Xi Xi
Social, mobile, and UX Automotive Suppliers Pick/Pack/Ship Currency engine
enhancements
Single instance multi-site Japanese localizations ITAR compliance
Finance enhancements
Reseller Portal Distribution for manufacturers Infor Quality Management
Human Resource
Business Intelligence Dimensional planning enhancements Mobile Service

Time Track Molding and Fabrication Employee self-service portal Global Payroll

Infor Factory Track, Germany, France, Spain, and Office 365


Shop Floor Italy localizations
Sweden, Norway, Denmark
Supply Chain Execution Process manufacturing and Russia local.ly

Demand Planning Infor CRM


Product Configuration on Infor PLM Accelerate
Customer Portal
Infor Query & Analysis

Core Application Portfolio Infor Discovery Guide | 91


Strategic Objectives 10x Highlights
Lower total cost of ownership Move to the future with new ION Expand microvertical functionality—
Continue to minimize total cost of ownership integrations to extension apps automotive suppliers, printing
with the expansion of industry and Provides a more compelling extended suite & packaging
manufacturing solutions, such as adding with a less risky, lower cost way to take Helps automotive suppliers, printing &
support for multi-site to minimize the need advantage of new, high value capabilities. packaging, process manufacturing, and
for customizations.
molding/plastics fabrication companies
New, modern user new, modern user to leverage and extend their core ERP
Specialize by industry
experience—social and mobile investment with best of breed applications
Deliver specialized functionality for focus
Reinvented user experience provides a that are pre-integrated and share a common
industries, including Printing & Packaging,
completely modern solution, while delivering look and feel. Integrations are resilient to
Automotive Suppliers, Distribution for
more robust functionality through compelling upgrades and enable increased business
Manufacturing, Injection Molding, Process
Manufacturing, and Aerospace & Defense; workflows built in to the application and and IT alignment as new applications can
add pre-packaged integration, role-based across a broader suite. Our new 360 Forms be deployed rapidly with minimal
business process flows, and analytic replace 70+ forms with 4, and Process Builder training effort.
content, including Electronic Signature, helps you create your own workflows.
Service Management, Shop Floor More robust business intelligence
Automation, Dimensional Inventory, and Helps customers and prospects get more
Approved Manufacturers. value out of their deployment by enabling
better, expanded visibility into the business
Enable adoption of high-value at all levels, to drive better decision making.
extension applications
Provide high value expansion
opportunities for customers with packaged Languages
integrations. ION-based integrations to
Expense Management, Enterprise Asset
Management, Supply Chain Execution, Bulgarian • Polish •
mobile applications, e-commerce and
Business Intelligence, point-to-point Czech • Portuguese (Brazil) •
integrations, to Configure Price Quote and
Product Lifecycle Management, Infor CRM, Dutch • Russian •
Infor PLM Accelerate, and Query & Analysis
to ION. English • Simplified Chinese •
Make upgrades seamless French • Slovakian •
Enable customers to upgrade easily and
efficiently through predefined content
German • Spanish •
packs, cloud or phased upgrades, and
mobile applications. Italian • Thai •
Japanese • Vietnamese •
Korean •
Industries
Americas EMEA APAC

Aerospace & Defense • • •


Automotive • • •
Chemicals & Life Sciences • • •
Equipment • • •
High Tech & Electronics • • •
Industrial Manufacturing • • •
Note: This information represents
the current state of product readiness vs.
Service Providers • • •
the desired or planned future capabilities
in the roadmap.
Food & Beverage • • •
Core Application Portfolio Infor Discovery Guide | 92
10x Core Features

Infor Ming.le Approved manufacturers Container inventory

Data search across entire application Batching Consigned inventory portals


• Customer
Data view actions and styles Scrap and yield • Vendor

Multi-site support for customer order Printing and Packaging Industry pack Mobile
creation across different entities • Quoting and estimating
• New Workbenches Auto vouchering
Web rendering updates • Material Tracking
• To Excel SSRS reports
• Menu and keyboard shortcuts Enhanced picking, packing,
and shipping Multi-currency payments
Greener report options • FedEx and UPS integration
• Shipping labels IFRS certification
A/R and A/P and payroll updates
Credit Card Interface improvements Control accounts
Enhanced Microsoft Office integration
APS/MRP demand and plan detail Quick journal entries
Communication wizard email blasts charts
Surcharges
Electronic signature capture Inventory control—cycle count
variance reporting Promotions and Rebates
Dimensional inventory
Cradle to grave lot and serial tracking Multi-Books

Core Application Portfolio Infor Discovery Guide | 93


10x Common Component Adoption
Integrations New Localizations Analytics

Configure Price Quote India DataViews Critical Numbers

Inforce (Salesforce) Argentina Infor CloudSuite Industrial


(SyteLine) BI
Enterprise Asset Management (EAM) Colombia
Infor BI—Business Vault
Expense Management (XM) Venezuela
Business Analytics
Corporate Performance Brazil Manufacturing Foundation
Management (CPM)
Ecuador Microverticals
PLM (Discrete)
Chile Discrete Manufacturing
Warehouse Mobility
Japan Furniture, Windows, Doors
E-commerce
German High Tech
Time Track
Mobile Aerospace
Printing and Packaging
Industry Pack Road Warrior Defense

Financials Infor CloudSuite Industrial Metal and Plastics Fabrication


• SunSystems (SyteLine) Mobile
• Varial Medical Devices
• EDGAR Online (XBRL Reporting)
Automotive—Tier suppliers

Specialty Vehicles

Sand and Aggregates

Core Application Portfolio Infor Discovery Guide | 94


Infor CloudSuite Industrial (SyteLine): Why Upgrade?

capabilities
Upgrade
SyteLine v6.x SyteLine v7.x to SyteLine CloudSuite
or earlier or v8.x v9.00.20 Industrial

Microsoft .Net solution • • • •


Mongoose Development Framework • • • •
RoHS, Reach Governance, and Compliance • • • •
Promotion/Pricing and Rebates • • • •
APS (Advanced Planning & Scheduling) • • • •
Service Management • • • •
Quality Management • • • •
Doc-Trak • • • •
Infor ION • • • •
Infor Mingl.e • • • •
SyteLine BI Vendor/Customer Portals • No (v7) and
Optional (v8) • •
Infor Factory Track • • • •
ION BI and Reporting • • • •
Employee Self Service Portal • • • •
Auto and/or Supplier Exchange • • • •

Yes No Optional

Core Application Portfolio Infor Discovery Guide | 95


Infor LN
Infor LN is a comprehensive ERP solution that
provides a consolidated view of complex global
operations from design to delivery, including
manufacturing, supply chain management, and
after-market services.

• Enable global system consolidation and business process • Deliver on strategic and operational agility and create customer-
standardization using a single, global ERP instance. centric operations using best in class supply chain, manufacturing,
project, and service life cycle management.
• Simplify complex processes using industry best practices
delivered through standard packaged software. • Streamline compliance with fast changing regulations across
48 countries.
• Industry-specific analytics populated by ION into a single
Business Vault.

Roadmap

2014 2015 2016

Segment accounting US DoD contracting improvements Bid package management


including borrow/loan payback and
Precious metal surcharges costing breaks IAS8 segment accounting

Next-generation document management Mobile service management Silent patching

Human capital management Engineering and construction Service management analytics


management
Expense management Visual modeler
Enhanced sub-contracting management
Infor Rhythm™ Localizations:
Governance risk and compliance
Role-based permission management • Vietnam
enhancements Infor ION Grid
• Hungary
Data Level Security enhancements Implementation Accelerators
• Bulgaria
Zero footprint HTML5 Infor CloudSuite Aerospace & Defense
Local.ly adoption
Infor CloudSuite Industrial
Resource management

Export trade compliance

Contract terms and conditions

Core Application Portfolio Infor Discovery Guide | 96


Strategic Objectives 10x Highlights
Lower total cost of ownership New modern user experience— New Infor ION integrations to
Deliver pre-configured solutions and HTML5 and Infor Ming.le extension apps
implementation accelerators that are The Infor next-generation user experience Infor ION helps companies to leverage
available in the cloud and on-premise helps companies deploy new process and extend their core ERP investment with
to make deployment faster and more capabilities and innovate more quickly, while best-of-breed applications that are
efficient. We continue to make investments pre-integrated and share a common look and
reducing the need for training and lowering
in platform independence, virtualization feel. Integrations are resilient to upgrades
end-user resistance. The reinvented user
support, and private and public cloud and help to increase business and IT
deployment options. experience increases end-user productivity
alignment, because new applications can
through in context information and supports be deployed rapidly with minimal training or
Enable adoption of high-value better decision-making based on accurate, development effort.
extension applications timely information. Embedded social
collaboration helps users solve problems
Provide high-value extended solutions for
customers, via packaged Infor ION-based more quickly across a global workforce and
integrations to Infor Sales & Operations helps them develop corporate knowledge
Planning, Infor Factory Track, Infor PLM, through the sharing of best practices.
Infor Risk and Compliance, Infor Expense
Management, Infor CRM, and Infor Rhythm Expanded industry functionality—
for e-commerce. aerospace & defense, automotive
Recent releases of Infor LN have added
Make upgrades seamless
industry best practices for automotive
Help companies free resources they would and aerospace & defense verticals on top
have otherwise used to manage future ERP of existing industry capabilities for high
upgrades, and devote those resources to tech, industrial machinery & equipment,
more strategic projects. Infor UpgradeX
distribution, and service providers. Infor
helps ensure that your software is
CloudSuite offerings provide a more
always current.
compelling, out-of-the-box solution for
Infor offers multiple service and support targeted microverticals, faster deployment
options, pre-defined methodology for and lower TCO, while eliminating
data migration, and business process customizations to help preserve
engineering to help users move to the upgrade paths.
cloud. Industry-specific Infor CloudSuite
offerings are tailored to suit the end-to-
end business processes of each industry,
because no two clouds should be alike. Languages

Arabic • Italian •
Bulgarian • Portuguese (Brazil) •
Croation • Romanian •
Czech • Serbian (Latin-based) •
Dutch • Simplified Chinese •
English • Slovenian •
Finnish • Spanish •
French • Thai •
German • Traditional Chinese •
Hebrew • Turkish •
Hungarian • Vietnamese •

Core Application Portfolio Infor Discovery Guide | 97


Industries
Americas EMEA APAC

Aerospace & Defense • • •


Automotive • • •
Equipment • • •
High Tech & Electronics • • •
Note: This information represents
Industrial Manufacturing • • • the current state of product readiness vs.
Service Providers • • • the desired or planned future capabilities
in the roadmap.

10x Core Features


Financial Management Supply Chain Management Purchase Schedules

Cross-dimensional Validations ATP/CTP enhancements  ustomer acceptance, e.g.,


C
DD250 Material Inspection and
Electronic bank statements Landed Cost Receiving Report

Auto-cash  uto-generate handling unit


A  ultiple bank guarantees against
M
from ASN a contract line item number
Self-billing
Manufacturing Management HTML5 user interface
Payment method discounts
Critical Safety Item (CSI) Service Lifecycle Management
3-Way Match for Self-billing
Production Order Split Claim Management
Invoicing 360 screen
Shopfloor Operator Workbench Warranty Terms
Role-based homepage for Finance
Quality Management Mobile Field Service
Governance, Risk, and
Compliance Sampling plans

US DoD compliance Non-conformance

US Government invoice formats Corrective action plans

EU invoicing directive First article inspection

Process authorizations Quality Management Reporting

Sourcing and Procurement Project Lifecycle Management

Corporate purchase contracts Project Pegging

 actical sourcing for


T Project Costing breaks
subcontracting operations
Borrow/Loan/Payback
Supplier Progress Payment
Project Pegging in
Purchasing Workbench

Core Application Portfolio Infor Discovery Guide | 98


10X Common Component Adoption
Integrations Technology Microverticals

Dynamic Enterprise Performance Infor Ming.le CE adoption Automotive OEM, Tier 1-2 suppliers
Management (d/EPM)
HTML5 High Tech & Electronics
Infor Risk and Compliance
Extensibility Commercial Aerospace
Configure Price Quote
Enterprise DB PostgreSQL Industrial Manufacturing
Rhythm
Analytics Defense Contract Manufacturing
Customer Exchange
Financial Analytics Industrial Machinery & Equipment
Sales & Operations Planning (S&OP) Manufacturing
Sales Analytics
Demand Planning MRO—Maintenance, Repair, Overhaul
Purchasing Analytics Service Management
Supply Chain Planning
Manufacturing Analytics
Supply Chain Execution Suite
Quality Statistical Process Control
Supplier Exchange (QSPC)

EAM Program Cost Ledger

Product Lifecycle Management (PLM) Earned Value Management System

On-time Delivery Analytics

Aerospace & Defense


Contract Analytics

Core Application Portfolio Infor Discovery Guide | 99


Infor LN: Why Upgrade?

capabilities
LN Industry
Old Versions
On-premise CloudSuites

System administration and application management • • •


Upgrades for new applications, operating systems, and
database releases
• • •
Data backup and recovery • • •
Automatic performance tuning and database sizing • • •
Manufacturing, supply chain, and finance in the core • • •
Automotive and A&D capabilities in the core • • •
Globalization capability in single instance • • •
Open integration to extended solutions • • •
Infor ION Business Vault with industry analytics • • •
Enterprise-wide planning • • •
Contract/Project/Customer pegging • • •
Depot Repair • • •
Assembly Line Control • • •
Flexible costing with landed cost • • •
Role-based dashboards • • •
In-context business intelligence • • •
Infor ION-enabled with workflow and event management • • •
Infor Ming.le social enterprise capability • • •

* LN customers can migrate to an LN based Industry CloudSuite such as CloudSuite Yes No
A&D, CloudSuite Automotive, CloudSuite Industrial or M3-based CloudSuite Fashion
or CloudSuite Food & Beverage. In some instances, maintenance credits can be
applied towards Industry CloudSuite subscription fees. Contact your sales or support
representative for information.

Core Application Portfolio Infor Discovery Guide | 100


Infor LX
Infor LX is an ERP solution that offers deep
industry functionality and flexibility to help
companies adapt to new manufacturing
trends and regulatory changes.

• M
 ost complete process manufacturing functionality and • Deploy locally or globally with multi-language, currency,
the latest Infor technology together on the most cost-effective time zone, and facility capabilities for flexibility.
computing platform.

Roadmap

2014 2015 2016

10x 10x 10x

8.3.5 10x Feature Pack Infor CloudSuite LX Infor LX 8.4

e-Commerce Supplier Exchange • IDF maintenance key master data

Infor Reporting Infor CRM • Field expansion

Expanded in-context ability Infor d/EPM • SQL database

WebTop 4.5 Serialization for General Manufacturing • Improved UI

EGLi Enhancements EGLi consolidations • Foundation for future feature packs

Modernized user experience Inter-company enhancement • Infor CPQ integration

Infor Xi adoption

Core Application Portfolio Infor Discovery Guide | 101


Strategic Objectives 10x Highlights
Lower total cost of ownership for New workspace user interface Flexible global deployment
Power Systems combined with Pulse and
ActivityDeck™ Delivers single instance for improved total
Deliver advanced technology and rich cost of ownership.
functionality to the IBM® Power Systems™ New Infor Ming.le user Interface with Alerts,
base, extending existing low total cost of Posts, and Feeds. Reporting and analytics
ownership with unlimited scalability.
Infor ION enabled Provides a single version of the truth across
Specialize by industry the enterprise. Drives greater value from
Extends the core footprint to include core ERP solution and makes data available
Engineered to support key manufacturing high value extension applications quickly across the enterprise.
industries through flexible configuration and efficiently.
options and prepackaged integrations, role-
based business process flows, and analytic Extended applications
content for focus verticals, particularly Food
Adds new capabilities to deliver significant
& Beverage and Chemicals & Life Sciences.
business value with little disruption on top of
core, proven ERP.
Enable adoption of high-value
extension applications
Provide high value expansion
opportunities for customers with Languages
packaged integrations to Supply Chain
Execution, Inforce and Salesforce®,
Infor Reporting, Business Analytics, F9, Dutch • Japanese •
e-Commerce, and more to come.

Make upgrades seamless


English • Portuguese •
Provide opportunities to upgrade and French • Simplified Chinese •
modernize easily and efficiently with Flex
program and packaged Infor ION-based German • Spanish •
integrations to Infor Ming.le, Infor ION
Process, and new IDF applications. Italian •
Limited Availability: Korean, Russian, and Swedish

Industries
Americas EMEA APAC

Chemicals & Life Sciences • • •


Consumer Packaged Goods • • •
Food & Beverage • • •
Note: This information represents
the current state of product readiness vs.
General Manufacturing • • •
the desired or planned future capabilities
in the roadmap.
Industrial Manufacturing • • •

Core Application Portfolio Infor Discovery Guide | 102


10x Core Features
Application Capabilities
Multiple language support 360° view to business essentials
Extensive process industry capabilities
Global financials with multi ledger EDI through ECM
• Cross-dimensional Validations and COA
• Serial number traceability
Extensive exit points
• Potency, yields, and by- and
co-product support
Technology Capabilities
Extension file ready
• Dynamic weights and measures
Infor Ming.le Foundation
iASP support for simplified
Quality control Infor Ming.le 11 disaster recovery

Electronic signature Infor ION Process, Pulse, Double byte enabled


Activity Deck, Workflow
Product life cycle control Extremely scalable
In-context enabled
Flexible manufacturing
methods support Business Vault

Lean business process support Infor Mobile Dashboards

Handles complex pricing scenarios Single sign-on


and promotions
Web-enabled
True multi-facility support for
global deployment

10x Common Component Adoption


Integrations Localizations Analytics

Supply Chain Execution Brazil Cognos® 8.4 and 10.1

Inforce (Salesforce) Argentina Infor Business Analytics and


Manufacturing Foundation
Warehouse Mobility Italy
Microverticals
Corporate Performance Management China (ICS)
(CPM) Food & Beverage
Japan (ICS)
Optiva® (PLM) Life Sciences
Mexico • Pharmaceuticals
EPAK • Medical Devices
Others in core
Enterprise Asset Management
Chemicals
Infor Local.ly, as available
Infor Reporting
Industrial Manufacturing
Mobile
e-Commerce
General Manufacturing
Infor Road Warrior
EAM
Process Automotive
Infor ActivityDeck

Infor Mobile Dashboards

Core Application Portfolio Infor Discovery Guide | 103


Infor LX: Why Upgrade?

capabilities
LX LX 10x Industry
Old versions
On-premise on Cloud CloudSuites

Finance, distribution, and manufacturing in core • • • •


Supports a global instance • • • •
Master data management • • • •
SoHo modern user interface • • • •
IDF for extensibility on the IBM i platform • • • •
Product lifecycle management • • • •
Dynamic weights and measures/catchweight • • • •
Enriched lot control/qualifiers/tracing • • • •
Robust byproduct/co-product management • • • •
Integrated with Infor PLM Optiva • • • •
Modern GL with multi-ledger, book, chart • • • •
Advanced business analytics and dashboards • • • •
Infor ION with Enterprise Analytics and reporting • • • •
Infor Ming.le • • • •
Cloud deployment and Saas by Infor • • • •

Yes No Not applicable

Core Application Portfolio Infor Discovery Guide | 104


Infor M3 Chemicals
Infor M3 Chemicals is a comprehensive ERP solution
designed to solve chemical industry-specific
challenges, such as the planning of co-products and
by-products, formula matching and optimization,
attribute costing, safety, and quality. You can only take
advantage of these benefits if you upgrade to the
latest version on-premise or to Infor CloudSuite M3.

• Tools to support unique chemical industry-specific challenges • Capabilities including calculated tests, blending tests,
such as the planning of co-products and by-products, formula pre-shipment testing, lab order requests, and improved views
matching and optimization, attribute costing, safety, and quality. into lot specifications by item help improve regulatory compliance.

• Chemical-specific configurations include pre-packaged


data models, reports, embedded analytics, and business
process flows.

Roadmap

2014 2015 2016

Enriched Infor Ming.le experience Existing CloudSuites upgraded to Supplier invoice matching based on
13.3 base agreements for services, leasing,
Implementation Accelerator for chemical subscriptions
industry Enriched analytics, KPIs, and dashboards
Support for e-Signatures
Further ION integrations New open technology stack to reduce the
cost of ownership Factory Track Warehouse Mobility
Configure price quote (CPQ) integration
Lot blending and tank cleaning Process manufacturing order-item pack
New quality management system
Lot mgmt., strict rotation, lot-no. rules Sub-lot with catch weight
Enhancements to freight management
capabilities for the US Back-flush labor- and process-time Approva integration
at put-away
Infor CloudSuite M3 Infor CRM integration
Further-certified ION integrations to Infor
best-in-class products Infor XM (expense management)
integration
Russia and Turkey support via Local.ly
Support for Windows 10/SQL2016

Infor EAM integration

Disclaimer: This roadmap reflects the direction Infor may take with regard to the
products or services described herein, all of which is subject to change without notice.

Core Application Portfolio Infor Discovery Guide | 105


Strategic Objectives 10x Highlights
Lower total cost of ownership New HTML5 browser operating within More certified Infor ION integrations to
Continue to hone deployment and Infor Ming.le Infor best-in-class solutions
maintenance efforts by delivering packaged Enables M3 customers to take advantage M3 customers can take advantage of Infor’s
configurations and chemical-specific of many more Infor solutions and use the rich portfolio of business applications.
configurations that include pre-packaged full power of Infor Ming.le, including social
data models, reports, embedded analytics, business collaboration with integrated Deeper industry functionality for our
and business process flows. Offer greater workflows, alerts, and contextual business focus industries
flexibility in deployment models—on- intelligence.
Reduces need for customer-unique
premise or in the cloud.
modifications and third-party solutions, and
New software delivery model
expands vertical reach.
Specialize by industry
Provides major functional updates to
Offer industry-specific suites with customers faster, on an annual basis. Significant investment in M3
prepackaged integration, role-based
More than 1,200 enhancements over last
business process flows, and analytic content M3 in the cloud
major release.
for focus verticals, including chemicals, and
M3 is now available in the cloud for existing
other process industries.
customers as Infor CloudSuite M3. This
offers a competitive cost of ownership
Enable adoption of high-value
versus on-premise.
extension applications
Provide high-value expansion opportunities
for customers with packaged ION-based
integrations to PLM, d/EPM, Advanced Languages
Planning, Business Intelligence, Infor
Reporting, Local.ly, e-Commerce, and
Warehouse Management. Danish • Japanese •
Make modernization seamless Dutch • Norwegian •
Enable customers to upgrade easily and
efficiently through predefined content English • Polish •
packs, cloud, and phased upgrades—
particularly for Infor Ming.le adoption. Finnish • Portuguese •
Expand globalization Flemish • Russian •
Provide standard support for 43 countries
and add support for even more localizations
French • Simplified Chinese •
within Infor M3 and Infor Local.ly in the
future, to help customers as they expand
German • Spanish •
into new geographies.
Hungarian • Swedish •
Italian • Turkish •
Partners can provide: Hebrew and Greek

Note: This information represents


the current state of product readiness vs.
the desired or planned future capabilities
in the roadmap.

Core Application Portfolio Infor Discovery Guide | 106


10x Core Features
Sales Manufacturing
Automatic recount of physical
inventory counts based on user
Special price agreements Multi-MO reporting of goods receipt,
defined tolerances
(ship and debit) material issues, and labor/process time
Lot management including strict
Promotion management pricing New quality module
rotation, lot-numbering rules, etc.
and discounting process improved;
possibility for entering orders prior to Lot blending and tank cleaning
the promotion Delivery management
Process manufacturing
Payment terms on customer order line Freight outbound transport order-item-pack
rather than just at the order header management including integration
to third-party freight forwarders,
Manufacturing—back-flush labor- and
Enhanced product replacement freight shopping, charges and
process-time at put-away
capabilities in sales orders package value handling
Auto reporting of MO operation times
New process for managing sales Warehouse Mobility improvements
based on quantity produced
orders requiring prepayment provide more coverage, simplified
processes
Purchasing
Improved back-order prevention
Picking and inventory control
improvements Bulk order enhancements for
Infor 10x Enabled make-to-order and make-to-stock
New picking workload overview
HTML5 client multi-browsing with capabilities Staging of packages in receipt process
personalization, Web Mashups, and
flexible start pages Purchase order ASN support for catch
Supply chain orders—upstream
changes of dates weight and expiry dates
Support for Infor Ming.le—Use of
workflows and alerts connected New rules for automatic consolidation
Customer channels with new ship to
with all existing 200+ app messages of purchase order proposals
customer ID
and new user-defined application
messages Handling of supplier rebates on
Finance
promotional products where there
9 certified Infor ION integrations, with are special commercial terms
more to come Approximately 200 improvements
over M3 10.1
Content-rich analytics based on Infor
BI and Business Vault Cash management extended to all
order flows and new end-of-day
Harmonization of users to simplify processing
management and enable use
of Workflow Enhanced and consistent credit limit
management
Over 1,100 M3 functions now
Prepayment control on sales orders
have bookmarks

Introduced support for US sales tax


Inventory Management without the need for Vertex

Improved location-based Enhanced delegation of authority


inventory checks process for supplier invoices

Improved slotting capabilities for Ability to connect supplier invoices to


put-away in goods receipt customs invoices

Core Application Portfolio Infor Discovery Guide | 107


10x Common Component Adoption
Integrations New localizations Microverticals

PLM Optiva India Agriculture chemicals

Inforce Brazil Plastics and resins

M3 Customer LifeCycle Management Russia Paints and coatings


(CLM)
Turkey Soaps and detergents
Infor Supplier Exchange
Mobile Other specialty chemicals
Infor CPM
CLM applications
Infor BI
Road Warrior
Infor Configure Price Quote (CPQ)
Analytics
E-Commerce and Infor Rhythm
for Commerce
Infor BI and industry-specific
M3 Analytics
Infor Supply Chain Execution
Infor Reporting
Infor Advanced Planning

Core Application Portfolio Infor Discovery Guide | 108


Infor M3—Chemicals: Why Upgrade?

capabilities
Infor
Old Versions M3 10.1 M3 13.3 10x CloudSuite
M3

New delivery model for functionality

Cloud deployment and SaaS on AWS by Infor

Infor Ming.le enabled for a modern user experience and


social collaboration

Workflow, alerts, and contextual BI

HTML5 client for multi-browser and device

ION enabled

Additional country support <39 countries 39 countries 43 countries 43 countries

Web-based mashups

New Quality Management System

Infor Optiva PLM

M3 Report Manager

Infor BI Dashboard/d/EPM

Lot blending and tank cleaning

Lot mgmt., strict rotation, lot-no. rules

Back-flush labor- and process-time at put-away

Infor Advanced Planner

One-screen multi MO-reporting

Yes No

Core Application Portfolio Infor Discovery Guide | 109


Infor M3 Distribution
Infor M3 Distribution can help you make more capital
available, optimize your inventory, and improve your
product availability. Infor M3 for Distribution is built
for the following microverticals: building materials,
industrial, electrical distributors, professional
wholesalers, and food and beverage distributors.

• Tools to optimize every facet of a distribution operation— • Includes tools for value added services, such as kitting, assembly,
from inventory and warehouse management to financials, ticketing, packing, and rental.
multichannel sales orders, purchasing, and more.
• Now available in the cloud as Infor CloudSuite M3.
• Built-in CRM and POS integration.

Roadmap

2014 2015 2016

New software delivery model Enriched Infor Ming.le experience Roll-out of Infor CloudSuite
Distribution Global
Infor Ming.le enablement Introduced Infor Sales Hub with intuitive
and beautiful user experience for efficient New open technology stack to reduce
HTML5 client multi-browser order entry the cost of ownership
Infor ION integrations, including Enhanced support for cash payments Integration to Infor Configure Price Quote
Infor Supply Chain Execution including day end processing. (CPQ)
Web-based mashups Further Infor ION integrations, including Infor Factory Track for M3 for mobile
Infor d/EPM warehouse management.
New counter sales for distribution
with order basket Automated supplier rebates management Enriched industry-specific analytics, KPIs,
(buy side rebates) and dashboards
Trade promotion management
for distributors Enhancements to freight CENPOS credit card integration
management capabilities
Pre-payment control to reduce credit risk Improved buy-to-order support
Support for Russia and Turkey, via Infor
Local.ly

Disclaimer: This roadmap reflects the direction Infor may take with regard to the
products or services described herein, all of which is subject to change without notice.

Core Application Portfolio Infor Discovery Guide | 110


Strategic Objectives 10x Highlights
Lower total cost of ownership New HTML5 browser operating More certified Infor ION integrations
Continue to hone deployment and within Infor Ming.le to Infor best-in-class solutions
maintenance effort by delivering packaged Enables M3 Distribution customers M3 customers can take advantage
localizations and industry-specific to take advantage of many more Infor of Infor’s rich portfolio of
configurations that include pre-packaged solutions and use the full power of business applications.
data models, reports, embedded analytics, Infor Ming.le, including social business
and business process flows. collaboration with integrated workflows, Deeper industry functionality for
alerts, and contextual business intelligence. our focus industries
Specialize by industry
New software delivery model Reduces need for customer-unique
Offer industry-specific suites with
prepackaged integration, role-based modifications and third-party solutions, and
Provides major functional updates to
business process flows, and analytic content customers faster, on an annual basis. expands vertical reach.
for distribution that reduces
the need for modifications. CloudSuite M3 Significant investment in M3
and CloudSuite M3
Infor M3 Distribution is now available in the
Enable adoption of high-value More than 1,200 enhancements over last
cloud as Infor CloudSuite M3.
extension applications major release.
Provide high value expansion opportunities
for customers with packaged Infor ION-
based integrations to mobile, d/EPM, Supplier
Exchange, Business Intelligence, Infor Languages
Reporting, Local.ly, e-Commerce, and
Warehouse Management.
Danish • Japanese •
Make modernization seamless
Enable customers to upgrade easily and
Dutch • Norwegian •
efficiently through predefined content packs,
the cloud, and phased upgrades, particularly
English • Polish •
for Infor Ming.le adoption.
Finnish • Portuguese •
Expand globalization
Provide standard support for 43 countries
Flemish • Russian •
and add support for even more localizations
within Infor M3 and Infor Local.ly in the
French • Simplified Chinese •
future, to help customers as they expand
into new geographies.
German • Spanish •
Hungarian • Swedish •
Italian • Turkish •
Partners can provide: Hebrew and Greek

Note: This information represents


the current state of product readiness vs.
the desired or planned future capabilities
in the roadmap.

Core Application Portfolio Infor Discovery Guide | 111


10x Core Features
Sales Inventory Management Finance

Enhanced sales price and Kit generation method based on Approximately 200 improvements
discount handling product quantity and size breakdown over Infor M3 10.1

Special Price Agreements Kit in purchase and auto kit Cash management extended to
(ship and debit) price calculation all order flows and new
end-of-day processing
Promotion management pricing and Attribute controlled kits
discounting process improved and Enhanced and consistent credit
possibility for entering orders prior to Improved location-based limit management
the promotion inventory checks
Prepayment control on sales orders
Counter sales, improved with shopping Automatic cartonization suggestions
basket, search, cash-desk integration, for packing Introduced support for US sales tax
and keyboard shortcuts without the need for Vertex®
Improved slotting capabilities for put-
New cash desk mashup increases away in goods receipt Enhanced delegation of authority
usability for trade counter sales process for supplier invoices
Automatic recount of physical
Payment terms on customer order line inventory counts based on user- Ability to connect supplier invoices to
rather than just at the order header defined tolerances Customs invoices

Enhanced product replacement Delivery Management New Warranty Claim


capabilities in sales orders Management solution
Freight outbound transport
New process for managing sales management including integration to Manufacturing
orders requiring prepayment third-party freight forwarders, freight
shopping, charges and package Lot management including strict
Improved back order prevention value handling rotation, lot-numbering rules, etc.

Infor 10x Enabled Warehouse Mobility improvements Manufacturing—back-flush labor- and


provide more coverage, simplified process-time at put-away
HTML5 client multi browsing with processes
personalization, Web Mashups, and Auto reporting of MO operation times
flexible start pages Pack and ship improvements for based on quantity produced
load building
Support for Infor Ming.le—Use of Purchasing
workflows and alerts connected Picking and Inventory control
with all existing 200+ app messages improvements Bulk order enhancements for make-to
and new user defined application order and make-to-stock
messages New picking workload
overview capabilities Staging of packages in receipt process
9 certified Infor ION integrations and
more to come Supply chain orders—upstream Infor ION integration to Infor
changes of dates Supplier Exchange
Content-rich analytics based on Infor
BI and Business Vault Customer channels with new ship to New rules for automatic consolidation
customer ID of purchase order proposals
Harmonization of users to simplify
management and enable use
Handling of supplier rebates on
of Workflow
promotional products where there are
special commercial terms
Over 1,100 M3 functions now
have bookmarks

Core Application Portfolio Infor Discovery Guide | 112


10x Common Component Adoption
Integrations New Localizations Analytics

Inforce India Infor BI

Infor M3 Customer LifeCycle Brazil Industry-specific M3 Analytics for


Management (CLM) Distribution
Russia
Infor Supplier Exchange Infor Reporting
Turkey
Infor Corporate Performance
Management (CPM) Mobile
Infor BI CLM applications

Infor CPQ (Configure Price Quote) M3 Warehouse Mobility

Infor Rhythm and e-Commerce

Infor Supply Chain Execution

Core Application Portfolio Infor Discovery Guide | 113


Infor M3—Distribution: Why Upgrade?

capabilities
10x
Old Versions M3 10.1 UpgradeX
On-premise

New delivery model for functionality

Cloud deployment and SaaS on AWS by Infor

Infor Ming.le enabled for a modern user experience and


social collaboration

Workflow, alerts, and contextual BI

HTML5 client for multi-browser and device

Infor ION enabled

Additional country support <39 countries 41 countries 43 countries 43 countries

Web-based mashups

Target buying workbench

Price and margin simulation

Special price agreements (ship and debit)

New version of counter sales

Infor M3 Report Manager

Infor BI Dashboard, Infor d/EPM

Prepayments on sales orders

New possibility for early orders for promotions

Enhanced trade promotions/rebate capabilities

Improved back order prevention

Yes No

Core Application Portfolio Infor Discovery Guide | 114


Infor M3 Equipment
Infor M3 Equipment is a comprehensive ERP solution
designed for companies that rent, sell, service, and
repair assets or equipment. Infor M3 Equipment
is built for the following microverticals: equipment
dealers, service providers, and rental companies.

• Capabilities for managing the entire equipment lifecycle, • Warranty and claim management with flexible warranty periods
including initial forecasting, shipment, servicing, and final disposal. and types.

• Support for repairable equipment and components; • Now available in the cloud as Infor CloudSuite M3.
configuration of new equipment; and trade-in equipment.

Roadmap

2013/2014 2015 2016

New Equipment Transaction Register that New mobile field service solution—Infor Further enhancements to MFS including
brings operational transactions from the Mobility for Field Service (MFS) support for iOS, mobile phones, off-line
separate order flows (WO, rental, sales) capabilities, M3 Service Orders
into a single view Enhanced maintenance customer order
(MCO) periodic invoicing (capabilities from New—Infor CloudSuite
Serial number-based pricing M3 service orders) Equipment Rental

Rewritten equipment quotation Ability to change the warehouse on Further enhancements to the move
trade-in process a purchase order together with a new of work order transactions function
supply chain rebuild function
Significant enhancements to the rental Further MCO periodic invoicing
re-rent (X-hire process) Rental planning board enhancements enhancements including better
including drag and drop and extended support for accruals
Graduated best-price calculation for mouse-over information
rental agreements Enhanced rental agreement
Support for six-day week rental price simulation
New rental counter function pricing calculations
Rental invoice history per equipment or
New work order labor and cost approval New rental statistics function serial number
process and function “Rental Daily Flash”
Split rental line across several warehouses
New reservation process and function for New equipment quotation management to improve sourcing capabilities
order flows (for example rental and EQM) (EQM) quick quote feature
Support for bulk items (cables, etc.)
New sales order screen that allows the Simplified move of work order transactions in the rental planning board
user to define what fields to display thus to correct mistakes
minimizing the number of panels More flexibility in the maintenance
Enhanced flexibility of MCO invoicing scheduling board (MOS199)

Disclaimer: This roadmap reflects the direction Infor may take with regard to the
products or services described herein, all of which is subject to change without notice.

Core Application Portfolio Infor Discovery Guide | 115


Strategic Objectives 10x Highlights
Lower total cost of ownership New HTML5 browser operating within More certified Infor ION integrations to
Continue to hone deployment and Infor Ming.le Infor best-in-class solutions
maintenance effort by delivering packaged Enables Infor M3 Equipment customers to M3 customers can take advantage of Infor’s
localizations and industry-specific take advantage of many more Infor solutions rich portfolio of business applications.
configurations. These localizations and and use the full power of Infor Ming.le,
customizations will include pre-packaged including social business collaboration with Deeper industry functionality for our
data models, reports, embedded analytics, integrated workflows, alerts, and contextual focus industries
and business process flows. business intelligence.
Reduces need for customer-unique
modifications and third-party solutions and
Specialize by industry New software delivery model
expands vertical reach.
Offer industry-specific suites with Provides major functional updates to
prepackaged integration, role-based customers faster, on an annual basis. Significant investment in M3
business process flows, and analytic
More than 1,200 enhancements over last
content for focus verticals, particularly M3 Equipment in the cloud
major release.
equipment dealers, service providers,
Infor M3 Equipment is now available in the
and rental companies.
cloud as Infor CloudSuite M3. Equipment
customers can swap their traditional
Enable adoption of high-value
maintenance for software as a service
extension applications (SaaS) user pricing and have access to the
Provide high-value expansion opportunities latest functionality through the cloud.
for customers with packaged Infor ION-
based integrations to mobile, d/EPM,
Supplier Exchange, Business Intelligence,
Infor Reporting, Local.ly, Infor Rhythm for Languages
Commerce, and Warehouse Management.

Make modernization seamless Danish • Japanese •


Enable customers to upgrade easily and
efficiently through predefined content Dutch • Norwegian •
packs, cloud, or phased upgrades
particularly for Infor Ming.le adoption. English • Polish •
Expand globalization Finnish • Portuguese •
Provide standard support for 43 countries;
support more localizations within Infor
Flemish • Russian •
M3 and Infor Local.ly in the future, to help
customers as they expand into
French • Simplified Chinese •
new geographies.
German • Spanish •
Hungarian • Swedish •
Italian • Turkish •
Partners can provide: Hebrew and Greek

Note: This information represents


the current state of product readiness vs.
the desired or planned future capabilities
in the roadmap.

Core Application Portfolio Infor Discovery Guide | 116


10x Core Features
Sales Inventory Management and Delivery Management
Parts Planning
New transportation solution Freight outbound transport
Kit in purchase and auto kit price management including integration
Multiple sales-persons per order (also calculation to third-party freight forwarders,
included in the rental and MCO flows) freight shopping, charges, and
Attribute controlled kits package value handling
New supplier rebate/parts marketing
program support Improved location-based Warehouse Mobility improvements
inventory checks provide more coverage, simplified
Enhanced sales price and discount processes
handling for equipment Automatic cartonization suggestions
for packing Pack and ship improvement for
Special price agreements load building
(ship and debit) Improved slotting capabilities for
put-away in goods receipt Picking and inventory
Promotion management pricing and control improvements
discounting process improved and Automatic recount of physical
possibility for entering orders prior to inventory counts based on user New picking workload
the promotion defined tolerances overview capabilities

Payment terms on customer order line Territorial roll-up calculations for Supply chain orders—upstream
rather than just at the order header demand figures in a distributed changes of dates
network
New process for managing sales Customer Channels with new ship to
orders requiring prepayment Improved statistics customer ID

Improved back order prevention New work order parts staging and
delivery address
Enhanced parts supersession
capabilities (also used in other Significant enhancements to Core
order flows) (repairable equipment management)

New screen in the sales order flow New “parts surplus return” process
to define what the sale is being and functions
made again (for example equipment,
industry, etc.) New function for pre-assembly of kits
(example hoses)
New low value price matrix capability
Inventory sharing function
Equipment (share excess stock information)

New customer service desk New equipment reservations

New equipment cost and revenue


summary function

New equipment transaction register

New equipment “life” concept

New Equipment Profitability Portal

Core Application Portfolio Infor Discovery Guide | 117


10x Core Features cont’d
Finance Manufacturing Infor 10x Enabled
Approximately 200 improvements New Quality module HTML5 client multi browsing with
over M3 10.1 personalization, Web Mashups and
Lot management including strict flexible start pages
New equipment cost/revenue rotation, lot-numbering rules, etc.
summary and new equipment Support for Infor Ming.le—use of
transaction register Manufacturing—Back-flush labor- and workflows and alerts connected
process-time at put-away with all existing 200+ app messages
Cash management extended and new user defined application
to all order flows and new Auto Reporting of MO Operation times messages
end-of-day processing based on quantity produced
9 certified Infor ION integrations and
Enhanced and consistent credit Purchasing more to come
limit management
Staging of packages in receipt process Content-rich analytics based on Infor
Prepayment control on sales orders BI and Business Vault
Infor ION integration to
Introduced support for US sales tax Infor Supplier Exchange Harmonization of users to simplify
without the need for Vertex management and enable use of
New rules for automatic consolidation Workflow
Enhanced delegation of authority of purchase order proposals
process for supplier invoices Over 1,100 M3 functions now have
Extended purchase order bookmarks
Ability to connect supplier invoices approval flow
to Customs invoices
Ability to convert a purchase proposal
New Warranty Claim Management to a distribution orders
solution
Kits on purchase orders

New purchase order preview feature


to print a PO without creating the real
PO

New feature to create relationships


between POs

Handling of supplier rebates on


promotional products where there are
special commercial terms

Core Application Portfolio Infor Discovery Guide | 118


10x Common Component Adoption
Integrations New Localizations Analytics

Inforce India Infor BI

M3 Customer LifeCycle Management Brazil Industry-specific M3 Analytics


(CLM) for Equipment
Mobile
Infor Supplier Exchange Infor Reporting
Infor M3 CLM applications
Infor Corporate Performance
Management (CPM) Infor M3 Warehouse Mobility

Infor BI

Infor Configure Price Quote (CPQ)

Infor E-Commerce and Infor Rhythm


for Commerce

Infor Supply Chain Execution

Core Application Portfolio Infor Discovery Guide | 119


Infor M3—Equipment: Why Upgrade?

capabilities
10x
Old Versions M3 10.1 UpgradeX
On-premise

New delivery model for functionality

Cloud deployment and SaaS on AWS by Infor

Infor Ming.le enabled for a modern user experience and


social collaboration

Workflow, alerts, and contextual BI

HTML5 client for multi-browser and device

Infor ION enabled Some

Additional country support <39 countries 41 countries 3 countries 3 countries

Web-based mashups

New equipment cost/revenue summary and new equipment


transaction register

Equipment Profitability Portal Limited

CRM for Equipment

M3 Report Manager

Infor BI Dashboard, Infor d/EPM

Enhanced equipment quotation management

Supply chain orders for WOs

Transfer of WOs between facilities Limited Limited

Create MCOs from history

New warranty claim management solution

Parts marketing programs/rebates

Service definitions defined on levels other than item

Change of serial number on WOs/MCOs

Yes No

Core Application Portfolio Infor Discovery Guide | 120


Infor M3—Equipment: Why Upgrade?

capabilities
10x
Old Versions M3 10.1 UpgradeX
On-premise

Cash management across all order flows

Rental best-price calculation

Rental deposits

Rental and damage waiver

Reservations in main order flows

Re-rent (X-hire) Limited Limited

Lost sales in all order flows

EQM trade-in Limited

EQM sales tax simulation

Serial-number based pricing Limited

Transportation Limited Limited

Supplier rebates Limited Limited

Multiple sales persons per order

Parts supersession Limited Limited

Low value parts price matrix

Kits on POs

Attributes for kits

Territorial roll-up

Core management Very Limited Limited

Parts surplus return

Inventory sharing

Yes No

Core Application Portfolio Infor Discovery Guide | 121


Infor M3—Equipment: Why Upgrade?

capabilities
10x
Old Versions M3 10.1 UpgradeX
On-premise

Mobile warehouse management Very Limited Limited

User-defined PO proposal consolidation rules

PO approval flow Limited Limited

Convert PO to DO Manual Manual

Kits on POs

Preview POs

PO relations Limited Limited

Fixed asset depreciation Limited Limited

VAT calculations for equipment Limited Limited

Yes No

Core Application Portfolio Infor Discovery Guide | 122


Infor M3 Fashion
Infor M3 Fashion is a comprehensive ERP solution that
facilitates style and non-style product management—
from design and sourcing to production, warehousing,
sales, distribution, and finance.

• Tools to manage the entire fashion process—from design • Product configuration capabilities support embellishment,
to distribution to customer service. personalization, and make-to-order

• Offers flexible style/color/size/fit matrix, plus inventory • Now available in the cloud as Infor CloudSuite Fashion.
characteristics

• Delivers global inventory management to support


omni-channel operations

Roadmap

2014 2015 2016

Enriched Infor Ming.le experience Roll out of Infor CloudSuite Fashion New fashion PLM module for
assortment planning
Further ION integrations Enriched industry-specific analytics. KPIs,
and dashboards Procurement portal
Configure price quote (CPQ) integration
New open technology stack to reduce 3D images in PLM
Fashion PLM—a new fashion product the cost of ownership
lifecycle management application Value chain visibility and order
Enhanced finished goods allocation management
Enhancements to freight management capabilities for fashion customers
Bulk order at style, style color level
New merchandise planning module in PLM—3D BOM and 3D measurement
Fashion PLM New credit check at delivery level
Mass update of purchase, distribution, and
Infor CloudSuite M3 customer orders Implementation Accelerator for
Fashion enhancements
Batch allocation min/max and new
allocation priority

Pricing at style-color level

Fashion PLM—Adobe® Illustrator® CC


plug-in

Russia and Turkey via Local.ly

Disclaimer: This roadmap reflects the direction Infor may take with regard to the
products or services described herein, all of which is subject to change without notice.

Core Application Portfolio Infor Discovery Guide | 123


Strategic Objectives 10x Highlights
Lower total cost of ownership New HTML5 browser operating More certified Infor ION integrations
Continue to hone deployment and within Infor Ming.le to Infor best-in-class solutions
maintenance efforts by delivering packaged Enables Infor M3 Fashion and Infor Infor Fashion M3 customers can take
localizations and industry-specific CloudSuite Fashion customers to take advantage of Infor’s rich portfolio of
configurations that include pre-packaged advantage of many more Infor solutions business applications.
data models, reports, embedded analytics, and use the full power of Infor Ming.le,
and business process flows. including social business collaboration Deeper industry functionality for
with integrated workflows, alerts, and our focus industries
Specialize by industry contextual business intelligence.
Reduces need for customer-unique
Offer industry-specific suites with modifications or third-party solutions and
prepackaged integration, role-based New software delivery model
expands vertical reach.
business process flows, and analytic Provides major functional updates to
content for Fashion that reduces the customers faster, on an annual basis. Significant investment in Infor M3
need for modifications. Infor CloudSuite Fashion customers Fashion and Infor CloudSuite Fashion
receive the latest release automatically.
Enable adoption of high-value More than 1,200 enhancements over last
major Infor M3 Fashion release.
extension applications Infor CloudSuite Fashion
Provide high-value expansion Infor M3 Fashion customers can now
opportunities for customers with upgrade to Infor CloudSuite Fashion and
packaged Infor ION-based integrations to swap their traditional maintenance for
Fashion PLM, d/EPM, Supplier Exchange, SaaS user pricing, and help ensure they
Business Intelligence, Infor Reporting, have access to the latest technology
Local.ly, Rhythm for Commerce, and and functionality.
Warehouse Management.

Make modernization seamless


Enable customers to upgrade easily and Languages
efficiently through predefined content
packs, cloud, or phased upgrades
particularly for Infor Ming.le adoption. Danish • Japanese •
Expand globalization Dutch • Norwegian •
Provide standard support for 43 countries;
support more localizations in the future, to
English • Polish •
help customers as they expand into new
geographies.
Finnish • Portuguese •
Flemish • Russian •
French • Simplified Chinese •
German • Spanish •
Note: This information represents Hungarian • Swedish •
the current state of product readiness vs.
the desired or planned future Italian • Turkish •
capabilities in the roadmap.

Partners can provide: Hebrew and Greek

Core Application Portfolio Infor Discovery Guide | 124


10x Core Features
Sales Infor 10x Enabled Inventory Management

Matrix application for customer orders HTML5 client multi-browsing with Kit generation method based on
with unlimited number of columns and personalization, web mashups, and product quality and size breakdown
full maintenance capabilities flexible start pages
Kit in purchase and auto kit price
Sales price-list at style-color level Support for Infor Ming.le—use of calculation
workflows and alerts connected with
Mass maintenance of data—close, existing 200+ app messages and new Attribute-controlled kits
replace items, enhanced change of user-defined application messages
customer orders and deletions Enhancements to color and size in
9 certified Infor ION integrations and characteristics management
Special price agreements more to come
(ship and debit) Improved visibility of kits order matrix
Content-rich analytics based on Infor in customer order and stock overview
Promotion management pricing and BI and Business Vault
discounting process improved and New concept allocation priority
possibility for entering orders prior to Fashion industry analytics with views
the promotion by style, style color, season, and brand Prevention of allocations if not
meeting min-max by SKU and or style-
Payment terms on customer order line Harmonization of users to simplify color
rather than just at the order header management and enable use
of Workflow Improved location-based inventory
Enhanced product replacement checks
capabilities in sales orders Over 1,100 M3 functions now have
bookmarks Automatic cartonization suggestions
New process for managing sales for packing
orders requiring payment
Improved slotting capabilities for
Improved back order prevention putaway in goods receipt

Integration with Infor Configure Price Automatic recount of physical


Quote (CPQ) inventory counts based on user-
defined tolerances

Core Application Portfolio Infor Discovery Guide | 125


10x Core Features cont’d
Delivery Management Finance Manufacturing

Freight outbound transport Approximately 200 improvements New quality module


management including integration to over M3 10.1
third-party freight forwarders, freight Style composition by part/color
shopping, charges, and package value New environmental tax management covering complex apparel and
handling module footwear needs

Warehouse Mobility improvements New accounting audit module Manufacturing—back-flush labor- and
provide more coverage, simplified process-time at put-away
processes Cash management extended to all
order flows and new end-of-day Auto reporting of MO operation times
Pack and ship improvement for load processing based on quantity produced
building
Enhanced and consistent credit limit Purchasing
Picking and inventory control management
improvements Bulk order enhancements for make-to-
Prepayment control on sales orders order and make-to-stock
New picking workload overview
capabilities Introduced support for US sales tax Aggregated maintenance of purchase
without the need for Vertex and distribution orders by style and
Supply chain orders—upstream color across and within orders
changes of dates Enhanced delegation of authority
process for supplier invoices Staging of packages in receipt
Customer channels with new ship to processes
customer ID Ability to connect supplier invoices to
customs invoices Infor Supplier Exchange

ION integration

New rules for automatic consolidation


of purchase order proposals

Handling of supplier rebates on


promotional products where there
are commercial terms

Core Application Portfolio Infor Discovery Guide | 126


10x Common Component Adoption
Integrations Recent Localizations Microverticals

Infor Fashion PLM India Fashion manufacturers

Inforce Brazil Design/source/distribute brands

M3 CLM Russia Own brand retailers

Infor Supplier Exchange Turkey Vertically integrated

Infor CPM Mobile


Infor BI CLM applications

Infor Configure Price Quote Analytics


Infor Rhythm for Commerce Infor BI and industry-specific analytics
for Fashion
Infor Supply Chain Execution (for
Warehouse Management) Infor Reporting

Core Application Portfolio Infor Discovery Guide | 127


Infor M3—Fashion: Why Upgrade?

capabilities
Infor
10x
Old Versions M3 10.1 CloudSuite
On-premise
Fashion

New delivery model for functionality

Cloud deployment and SaaS on AWS by Infor

Infor Ming.le enabled for a modern user experience


and social collaboration

Workflow, alerts, and contextual BI

HTML5 client for multi-browser and device

Some ION
integrations work
ION enabled with 10.1 but
not all

Additional country support <39 countries 41 countries 43 countries 43 countries

Web-based mashups

New Quality Management System

Infor Fashion PLM

M3 Report Manager

Infor BI Dashboard/d/EPM

Mass update of customer, purchase, and distribution orders

New matrix application for customer orders

Improved finished goods allocation and reallocation

Sales price-list at style-color level

Prepacks handling across the supply chain

Improved kit generation and visibility

Yes No

Core Application Portfolio Infor Discovery Guide | 128


Infor M3 Food & Beverage
Infor M3 Food & Beverage is a comprehensive ERP
solution designed to help food and beverage companies
respond to changes in customer demands, manage
and speed up a global supply chain, minimize shelf-life
issues, and reduce waste. It is available in the cloud as
Infor CloudSuite Food & Beverage.

• Tools for responding rapidly to changes in customer demands, • Track and trace tools help minimize risks of a recall.
speeding up the global supply chain to improve efficiency,
minimizing shelf-life issues, and reducing waste. • Now delivered in the cloud.

• Can manage ingredients with characteristics such as


grade, brix, fat, moisture, and weight, and provide
down-to-the-minute planning.

Roadmap

2014 2015 2016

Enriched Infor Ming.le experience CloudSuite Food & Beverage Supplier invoice matching based on
agreements for services, leasing,
Further Infor ION integrations Enriched industry-specific analytics. KPIs, subscriptions
and dashboards
New Quality Management System Process manufacturing order-item pack
New application to support farmer
Enhancements to freight management grower settlement Sub-lot with catch weight
capabilities for the US
Enhanced finished goods Operational trade agreement discounts
M3 in the cloud allocaiton capabilities
Factory Track for M3 warehouse mobility
Infor AP integration
Infor CMR integration
Further-certified ION integration to Infor
best-in-class products Infor AS integration

Russia and Turkey support via Local.ly Infor EAM integration

Disclaimer: This roadmap reflects the direction Infor may take with regard to the
products or services described herein, all of which is subject to change without notice.

Core Application Portfolio Infor Discovery Guide | 129


Strategic Objectives 10x Highlights
Lower total cost of ownership New HTML5 browser operating within More certified Infor ION integrations to
Continue to hone deployment and Infor Ming.le Infor best-in-class solutions
maintenance effort by delivering packaged Enables M3 customers to take advantage M3 and CloudSuite Food & Beverage
food and beverage-specific configurations of many more Infor solutions and use the customers can take advantage of Infor’s rich
that include pre-packaged data models, full power of Infor Ming.le, including social portfolio of business applications.
reports, embedded analytics, and business business collaboration with integrated
process flows on open stack technology. workflows, alerts, and contextual business Deeper industry functionality for our
intelligence. focus industries
Specialize by industry
Reduces need for customer-unique
Offer industry-specific suites with New software delivery model
modifications and third-party solutions, and
prepackaged integration, role-based Provides major functional updates to expands vertical reach.
business process flows, and analytic content customers faster, on an annual basis.
for focus verticals, including food and Significant investment in M3
beverage and other process industries. M3 in the cloud
More than 1,200 enhancements over last
M3 is now available in the cloud as Infor major release.
Enable adoption of high-value
CloudSuite Food & Beverage for existing
extension applications customers and new customers.
Provide high-value expansion opportunities
for customers with packaged Infor ION-
based integrations to PLM, d/EPM,
Advanced Planning, Business Intelligence, Languages
Infor Reporting, Local.ly, e-Commerce and
Rhythm, and Supply Chain Execution
(Warehouse Management). Danish • Japanese •
Make modernization seamless Dutch • Norwegian •
Enable customers to upgrade easily and
efficiently through predefined content English • Polish •
packs, cloud, and phased upgrades—
particularly for Infor Ming.le adoption. Finnish • Portuguese •
Expand globalization Flemish • Russian •
Provide standard support for 43 countries
and add support for even more localizations French • Simplified Chinese •
within Infor M3 and Infor Local.ly in the
future, to help customers as they expand German • Spanish •
into new geographies.
Hungarian • Swedish •
Italian • Turkish •
Partners can provide: Hebrew and Greek
Note: This information represents
the current state of product readiness vs.
the desired or planned future capabilities
in the roadmap.

Core Application Portfolio Infor Discovery Guide | 130


10x Core Features
SALES Inventory Management
Enhanced and consistent credit limit
management
Enhanced batch order entry toolbox Improved location-based
(inbound EDI-orders) inventory checks
Prepayment control on sales order
Special price agreements Automatic cartonization suggestions
Introduced support for US sales tax
(ship and debit) for packing
without the need for vertex
Promotion management pricing and Improved slotting capabilities for
Enhanced delegation of authority
discounting process improved and put-away in goods receipt
process for supplier invoices
possibility for entering orders prior to
the promotion Automatic recount of physical
Ability to connect supplier invoices to
inventory counts based on user
Customs invoices
Payment terms on customer order line defined tolerances
rather than just at the order header
Improved location based Manufacturing
Enhanced product replacement inventory checks
capabilities in sales orders Multi-MO reporting of goods receipt,
Lot management including strict material issues, and labor/process time
New process for managing sales rotation, lot-numbering rules, etc.
orders requiring prepayment New quality module
Delivery Management
Improved back order prevention Lot blending and tank cleaning
Freight outbound transport
Infor 10x Enabled management including integration to Manufacturing—back-flush labor- and
third-party freight forwarders, freight process-time at put-away
HTML5 client multi-browsing with shopping, charges, and package value
personalization, Web Mashups, and handling Auto Reporting of MO Operation times
flexible start pages based on quantity produced
Warehouse Mobility improvements
Support for Infor Ming.le—Use of provide more coverage, simplified Purchasing
workflows and alerts connected processes
with all existing 200+ app messages New grower contracts management
and new user defined application Pack and ship improvement for module to support purchasing of
messages load building harvested materials from farmers and
growers
9 certified Infor ION integrations, with New picking workload overview
more to come capabilities Receive the same lot-number multiple
times
Content rich analytics based on Supply chain orders—upstream
Infor BI and Business Vault changes of dates Bulk order enhancements for make-to-
order and make-to-stock
Harmonization of users to simplify Customer channels with new ship to
management and enable use customer ID Staging of packages in receipt process
of Workflow
Strict (FEFO-based) rotation check Purchase order ASN support for catch
Over 1,100 M3 functions now weight and expiry dates
have bookmarks Finance
New rules for automatic consolidation
Approximately 200 improvements of purchase order proposals
over M3 10.1
Handling of supplier rebates on
Cash management extended to promotional products where there are
all order flows and new end-of-day special commercial terms
processing

Core Application Portfolio Infor Discovery Guide | 131


10x Common Component Adoption
Integrations New Localizations Microverticals

Optiva (PLM) India Dairy

Inforce Brazil Meat and poultry

Infor M3 Customer LifeCycle Russia Fish/aquaculture


Management (CLM)
Turkey Beverage
Supplier Exchange
Mobile Bakery
CPM
CLM applications Confection
Infor BI
Analytics Prepared and chilled
Configure Price Quote (CPQ)
Infor BI and food and Food ingredients
E-Commerce and Infor Rhythm beverage-specific M3 analytics
Cereals and grains
Infor Supply Chain Execution Infor Reporting
Other processed foods
Infor Advanced Planning

Core Application Portfolio Infor Discovery Guide | 132


Infor M3—Food & Beverage: Why Upgrade?

capabilities
CloudSuite
Old Versions M3 10.1 M3 13.2 10x Food &
Beverage

New delivery model for functionality

Cloud deployment and SaaS on AWS by Infor

Infor Ming.le enabled for a modern user experience and


social collaboration

Workflow, alerts, and contextual BI

HTML5 client for multi-browser and device

ION enabled

Additional country support <39 countries 41 countries >43 countries >43 countries

Web-based mashups

Fresh food planner

New Quality Management System

Infor Optiva PLM

M3 Report Manager

Infor BI Dashboard/d/EPM

Lot blending and tank cleaning

Freight/Transport mgmt., rate shopping

Grower contract management

Infor Advanced Planner

One-screen multi-MO reporting

Yes No

Core Application Portfolio Infor Discovery Guide | 133


Infor M3 Manufacturing
Infor M3 Manufacturing is a comprehensive ERP
solution designed for companies that manage
complex, configured, and attribute-controlled products.

• Comprehensive, centralized ERP built for medium to large • Offers quality management and customer relationship
national and international manufacturers. management tools.

• Supports 19 languages and 41 countries. • Now available in the cloud as Infor CloudSuite M3.

Roadmap

2014 2015 2016

Enriched Infor Ming.le experience Enriched industry-specific analytics, KPIs, Supplier invoice matching based on
and dashboards agreements for services, leasing,
Infor Configure Price Quote and subscriptions
(CPQ) integration New open technology stack to reduce
the cost of ownership e-Signatures in M3
New quality management system
New applications for mobile field Factory Track Mobility Warehouse (v2)
Enhancements to freight service management
management capabilities Process manufacturing order-item-pack
Enhanced finished goods allocation
M3 in the cloud capabilities Sub-lot with catch weight

Further-certified ION integrations to CENPOS credit card integration


Infor best-in-class products
Approva integration
Russia and Turkey support via Local.ly
Infor CRM integration
Factory Track Warehouse Mobility (v1)
Infor XM (expenses management
Infor Rhythm for Commerce integration integration)

Support for new countries

Support for Windows 10/SQL2016

Disclaimer: This roadmap reflects the direction Infor may take with regard to the
products or services described herein, all of which is subject to change without notice.

Core Application Portfolio Infor Discovery Guide | 134


Strategic Objectives 10x Highlights
Lower total cost of ownership New HTML5 browser operating More certified Infor ION integrations to
Continue to hone deployment and within Infor Ming.le Infor best-in-class solutions
maintenance effort by delivering packaged Enables M3 customers to take advantage Infor M3 and Infor CloudSuite M3 customers
localizations and industry-specific of many more Infor solutions and use the can take advantage of Infor’s rich portfolio of
configurations. These localizations and full power of Infor Ming.le including social business applications.
customizations will include pre-packaged business collaboration with integrated
data models, reports, embedded analytics, workflows, alerts, and contextual Deeper industry functionality
and business process flows. In addition, business intelligence. Reduces need for customer-unique
we will continue to deliver M3 in the cloud
modifications and third-party solutions.
as Infor CloudSuite M3 to continue to drive New software delivery model
down total cost of ownership. Significant investment in M3
Provides major functional updates to
customers faster, on an annual basis. More than 1,200 enhancements over last
Specialize by industry
major release M3 10.1.
Infor’s industry-specific functionality M3 in the cloud
and analytic content reduce the need
Infor CloudSuite M3 is now available for
for modifications.
existing customers. Customers can swap
their traditional maintenance for software
Enable adoption of high-value
as a service (SaaS) user pricing and have
extension applications access to the latest technology and
Provide high-value expansion opportunities functionality through the cloud.
for customers with packaged Infor ION-
based integrations to Inforce, mobile,
PLM, d/EPM, Supplier Exchange, Business
Intelligence, Infor Reporting, Local.ly, Languages
Rhythm for Commerce, and Supply Chain
Execution (best-in-class warehouse
management) Danish • Japanese •
Make modernization seamless Dutch • Norwegian •
With predefined content packs, cloud or
phased upgrades (particularly leveraging English • Polish •
Infor Ming.le adoption), customers can
easily and efficiently upgrade. Finnish • Portuguese •
Expand globalization Flemish • Russian •
Infor M3 supports 43 countries as standard
and will support even more localizations
French • Simplified Chinese •
within Infor M3 and Infor Local.ly in the
future, to support customers as they
German • Spanish •
expand into new geographies.
Hungarian • Swedish •
Italian • Turkish •
Partners can provide: Hebrew and Greek

Note: This information represents


the current state of product readiness vs.
the desired or planned future capabilities
in the roadmap.

Core Application Portfolio Infor Discovery Guide | 135


10x Core Features
Sales Infor 10x Enabled Delivery Management

Special Price agreements (ship HTML5 client multi browsing with Freight outbound transport
and debit) personalization, web mashups and management including integration to
flexible start pages third-party freight forwarders, freight
Improved the promotion management shopping, charges, and package
pricing and discounting process; and Support for Infor Ming.le—Use of value handling
added the possibility for entering workflows and alerts connected
orders prior to a promotion with all existing 200+ app messages Warehouse Mobility improvements
and new user defined application provide more coverage, simplified
Counter sales, improved with shopping messages processes
basket, search, cash-desk integration,
and keyboard shortcuts 9 certified ION integrations and more Pack and ship improvement for
to come load building
New cash desk mashup increases
usability for trade counter sales Content-rich analytics based on Infor Picking and Inventory control
BI and Business Vault improvements
Payment terms on customer order line
rather than just at the order header Harmonization of users to simplify New picking workload overview
management and enable use capabilities
Enhanced product replacement of Workflow
capabilities in sales orders Supply chain orders—upstream
Over 1,100 M3 functions now have changes of dates
New process for managing sales bookmarks
orders requiring prepayment Customer channels with new ship to
Inventory Management customer ID
Improved back order prevention
Kit generation method based on Capture arrival and departure of
Integration with Infor Configure Price product quantity and size breakdown carrier
Quote (CPQ)
Kit in purchase and auto kit Calculate detention and apply penalty
price calculation freight charges

Attribute controlled kits Allow easy add-on of necessary


accesorials for managing transport
Enhancements to color and size in and apply additional charges
characteristics management

Improved visibility of kits in order


matrix in customer order and
stock overview

Improved location-based
inventory checks

Improved slotting capabilities for put-


away in goods receipt

Automatic recount of physical


inventory counts based on user-
defined tolerances

Core Application Portfolio Infor Discovery Guide | 136


10x Core Features cont’d
Finance Manufacturing Purchasing

Approximately 200 improvements New quality module Bulk order enhancements for
over M3 10.1 make-to-order and make-to-stock
Lot blending and tank cleaning
Cash management extended to all Staging of packages in receipt process
order flows and new end-of-day Lot management including strict
processing rotation, lot-numbering rules, etc. Infor Supplier Exchange ION
Integration
Enhanced and consistent credit Manufacturing—back-flush labor- and
limit management process-time at put-away Purchase order ASN support for catch
weight and expiry dates
Prepayment control on sales order Auto Reporting of MO Operation times
based on quantity produced New rules for automatic consolidation
Introduced support for US sales tax of purchase order proposals
without the need for Vertex Material workbench filter based
on percentage of Sales Time in M3 Handling of supplier rebates on
Enhanced delegation of authority Scheduling Workbench promotional products where there are
process for supplier invoices special commercial terms
Minimum coverage calculation using
Ability to connect supplier invoices to Safety stock days in M3 Scheduling Support for new freight calculation
Customs invoices Workbench process for inbound deliveries
and shipments
New Warranty Claim Management
solution

Core Application Portfolio Infor Discovery Guide | 137


10x Common Component Adoption
Integrations New Localizations Analytics

Infor Optiva (PLM) India Infor BI and industry-specific M3


Analytics for Manufacturing
Infor Inforce Brazil
Infor Reporting
Infor M3 Customer LifeCycle Russia
Management (CLM)
Turkey
Infor Supplier Exchange
Mobile
Infor CPM
Infor M3 CLM applications
Infor BI

Infor Configure Price Quote

Infor E-Commerce and Infor Rhythm


for Commerce

Infor Supply Chain Execution

Core Application Portfolio Infor Discovery Guide | 138


Infor M3—Manufacturing: Why Upgrade?

capabilities
CloudSuite
Old Versions M3 10.1 M3 13.3
M3

New delivery model for functionality

Cloud deployment and SaaS on AWS by Infor

Infor Ming.le enabled for a modern user experience and


social collaboration

Workflow, alerts, and contextual BI

HTML5 client for multi-browser and device

Infor ION enabled Some

Additional country support <39 countries 41 countries 43 countries 43 countries

Web-based mashups

New quality management system

Infor BI Dashboard / d/EPM

Lot blending and tank cleaning

Lot mgmt., strict rotation, lot-no., rules

Back-flush labor- and process-time at put-away

New modules—financial accounting, financial audit


and accounting (FAA), and environmental tax
management (ETM)

Support new freight calculation process for inbound deliveries


and shipments

Detentions and accessorials support

Accounting String dimensions increased from


8 to 10 characters

Increased price list code length to 10 characters

User-defined app messages generate Infor Ming.le


alerts and workflows

Auto reporting of operation times based on quantity produced

M3 Report Manager

Yes No

Core Application Portfolio Infor Discovery Guide | 139


Infor System21
Infor System21 features deep mixed-mode and
distribution business manufacturing functionality
together with the latest ERP technology on
a cost-effective and secure industrial
computing platform.

• Most complete mixed-mode and distribution business • Monitors, controls, and optimizes all business processes.
manufacturing functionality, together with the latest ERP
technology on the world’s most cost-effective and secure
industrial computing platform.

Roadmap

2014 2015 2016 2017

10x

Infor e-Commerce System i Workspace 2015 System i Workspace 2016 Further integrations

ISA compliance System21 in the cloud Further cloud enablement ERS-led enhancements to:

Brazil localization Extend BOD coverage Infor CPQ integration • Finance

Infor BI Extend BI solution Further internationalization • Customer Service

Enterprise Asset Infor CRM integration System21 Version 3.1: • Logistics


Management
Infor Optiva PLM integration • Finance enhancements Multi-site costing extensions
Russia localization
Compliance: • CS&L enhancements Purchasing enhancements
India localization
• Middleware, Payroll, Bond • Importation IDF extensions
Select Unicode enablement
• Extended multi-site
Initial IDF Inquiries manufacturing

South American taxation • IDF extensions

Infor ION integration

Infor Ming.le integration

Core Application Portfolio Infor Discovery Guide | 140


Strategic Objectives 10x Highlights
Lower total cost of ownership for New user interface combined with Flexible global deployment
Power Systems Pulse and ActivityDeck Delivers single instance for improved total
Deliver advanced technology and rich Delivers a dramatically modernized cost of ownership.
functionality to the IBM® Power Systems™ user experience and will change the way
base, extending existing low total cost of people work. Reporting and Analytics
ownership with unlimited scalability. Provides a single version of the truth across
Infor ION enabled the enterprise. Drives greater value from
Specialize by industry Extends the core footprint to include high core ERP solution and makes data available
Engineer industry suites with pre-packaged value extension applications quickly and across the enterprise.
integration, role-based business process efficiently.
flows, and analytic content for focus
verticals, particularly Food & Beverage Extended applications
(Drinks), and Fashion. Adds new capabilities to deliver significant
business value with little disruption on top of
Enable adoption of high-value core, proven ERP.
extension applications
Provide high value expansion opportunities
for the customer base with packaged
integrations to Infor e-Commerce, Infor Languages
Enterprise Asset Management, Infor BI,
Infor Operational Reporting, Infor Demand
Planning, Inforce Order Management, Chinese (double-byte) • Italian •
Infor Supplier Exchange, and Infor
Warehouse Management. Dutch • Spanish •
Make modernization seamless French • UK English •
Provide opportunities to upgrade and
modernize easily and efficiently with German • US English •
Infor ION-based integrations to Workspace,
Infor Ming.le, and Analytics.

Industries
Americas EMEA APAC

Fashion • • •
Food & Beverage • • •
General Distribution and Logistics • • •
General Manufacturing • • •
Note: This information represents
the current state of product readiness vs.
the desired or planned future capabilities
in the roadmap.

Core Application Portfolio Infor Discovery Guide | 141


10x Core Features

Infor Ming.le Foundation Working days and supplier calendars Three-way invoice matching

IDF Inquiries Purchase order reservation Lot expiry in hours and minutes

iASP enablement EDI order sourcing Warehousing—multiple stockrooms

Compliance—middleware, Enhanced picking Retrospective discounts


bond payroll
Mass load release Service VAT
Embedded workflow and
Infor ION Workflow Invoice posting control General ledger cost reconciliation

Removal of historical data Invoice alternative currency Customer licensing

Extended attributes Period end average costing US state profiles

AR save filters in cash allocation Inbound container tracking

10x Common Component Adoption


Integrations Localizations Analytics

Infor BI Brazil Business Intelligence and Analytics

Infor Demand Planning Canada Dashboards

Infor Business Analytics China Infor ION Business Vault


Manufacturing Foundation
France Infor Reporting
Infor ION Business Vault
Germany Microverticals
Infor Ming.le
Italy Food & Beverage (Drinks)
Infor Road Warrior
Netherlands Fashion
Infor Operational Reporting
United Kingdom
Infor Supplier Exchange
US
Infor Warehouse Management
Mobile
Inforce
Infor Road Warrior
Infor e-Commerce
Infor ActivityDeck
Infor Enterprise Asset Management

Core Application Portfolio Infor Discovery Guide | 142


Infor System21: Why Upgrade?

capabilities
UpgradeX
10x
Old Versions in Infor
On-premise
CloudSuite

Finance, Distribution, and Manufacturing in the core • • •


Chinese/DBCS • • •
Master Data Management • • •
Infor SoHo modern user experience • • •
Advanced Promotions • • •
Warehousing—multiple stockrooms • • •
Product Life Cycle Management • • •
Advanced Business Analytics and Dashboards • • •
Period End Average Costing • • •
Supplier Receipts and Returns without a PO • • •
Extended Customer Attributes • • •
Removal of Historical Data • • N/A

Archive Currency Exchange Rates • • •


ION enabled • • •
Infor Ming.le enabled for social collaboration • • •

Yes No

Core Application Portfolio Infor Discovery Guide | 143


Infor VISUAL
Infor VISUAL®, level 8 is a powerful end-to-end ERP
solution designed specifically to help order-driven
manufacturers overcome complexity, increase
productivity, and improve customer satisfaction.

• Map business processes visually and access tools that show how • “ What if” schedule comparison helps manufacturers determine
each part of the manufacturing process relates to the others— throughput gains and associated revenue increases.
helping to resolve bottlenecks, schedule effectively, and price
jobs accurately. • This mixed-mode application meets the unique requirements
of engineer to order, configure to order, repetitive, and service-
• Lean scheduling concepts help eliminate redundant based manufacturers.
or wasteful steps.

Roadmap

2014 2015 2016 2017

VISUAL Quality adoption of Graphical document lifecycle Graphical performance lead- Material barcode transaction
Infor Mongoose, Infor ION indicating order status and time Management Lifecycle adoption of TD Mobile
and Infor Ming.le™ to become attachments
Infor Quality Management— Spreadsheet estimating with VISUAL CRM adoption of
browser based thin client Enhanced navigation using cost category budgets SQLWindows
intuitive drill-to SoHo icons,
SoHo user experience for graphics, and grids User definable dashboard ACH processing
Infor VISUAL CRM analytics
Adoption of TD Mobile—Shop Opportunity management via
MS .NET 4.0 framework Floor dispatching and sales Gross profit and lead-time TD Mobile
adoption for global financials, lookup performance analytics
exchange, and time & Wedge labor adoption of
attendance Document activities Automated business event TD Mobile
with reminders alerts with integration to Infor
Expanded Infor ION® BODs Ming.le™ Integration to Infor Service
and solution integrations Personalized dashboards Management
analytics with drill-down to Labor and material automation
detailed documents via TD Mobile Dispatch Xi adoption

API toolkit Expanded drill-to and


advanced searching
Contextual analytics with drill-
down to detailed documents Single document posting to
G/L
Customizable web-link
workspace Integration to Infor CPQ

Windows Service Automation

Integration to Infor CRM


and CADLink

Core Application Portfolio Infor Discovery Guide | 144


Strategic Objectives 10x Highlights
Low cost of ownership New user interface that meets SoHo Configurable web-based workspace
Infor VISUAL is designed to be intuitive experience standards Companies can now create customizable
and easy to use, which reduces training Transforms Infor VISUAL with a modern user role-based workspaces by deploying
and implementation costs. The solution is experience that creates a consistent webpages within Infor VISUAL’s main splash
deployed as a single database instance, and unified look across all Infor solutions. screen. This provides easier access to
which reduces maintenance costs. Users business function tools, such as custom
can upgrade to the next release level or Infor Quality Management role-based webpages, the company
through multiple release levels with a single intranet, Infor Ming.le, and more.
mouse click. New browser interface allows greater
adoption of Infor 10x technologies. Users .NET API toolkit
Specialize by industry can more easily benefit from Infor’s portfolio
of innovative new technologies—user he Infor VISUAL .NET API toolkit provides
Engineered industry suites for focus experience, collaboration, analytics, and a seamless integration to the Infor VISUAL
verticals include pre-packaged integration, mobile. database for creating simple to complex
role-based business process flows, and application extensions. Users no longer
analytic content, along with actual costing, Graphical dashboard analytics need to decipher the table structure in order
quality management, and lean scheduling to extend the solution.
at the core. This also includes project Core solution dashboard functionality allows
accounting for aerospace & defense, quality users to configure period and summary Adoption of TD Mobile for
and serial/lot tracking for medical devices, graphics and grid views highlighting Shop Floor
dimensional inventory for fabrication, and potential issues, with detailed drill-down
to determine root cause of potential issues The Infor VISUAL Shop Floor dispatch
project management for large-scale jobs.
such as capacity or material constraints. functionality can now be placed at the
fingertips of shop floor personnel via
Enable adoption of high-value
browser-based mobile devices; now,
extension applications managers and machine operators can
Provide high value expansion opportunities quickly and effectively view the work
for customers with packaged Infor ION- schedule and check for available capacity
based integrations to PLM, EAM, Inforce, and material.
Salesforce, mobile applications, and
Business Intelligence.

Make upgrades seamless Languages


Help customers to upgrade easily and
efficiently to current releases of Infor VISUAL
or industry specific cloud solution offerings. Chinese • Italian •
Dutch • Portuguese •
English • Spanish •
French •

Industries
Americas EMEA APAC

Aerospace & Defense • • •


Automotive • • •
Equipment • • •
High Tech & Electronics • • •
Industrial Manufacturing • • •
Note: This information represents
the current state of product readiness vs.
the desired or planned future capabilities
in the roadmap.

Core Application Portfolio Infor Discovery Guide | 145


10x Core Features

Graphical document life-cycle viewer Adoption of Infor Ming.le Flexible RMA evaluation feature

Contextual VISUAL view panels Adoption of Infor ION Grid view in manufacturing window

Personalized dashboards Inforce integration Dimensional inventory on SO and PO


line item
Personalized web workspace Multi-entity multi-site in a
single database Enterprise Asset Management
.NET API toolkit integration
Grids with alerts and detailed drill-
Adoption of the SoHo Experience down Infor BI (Synoptix) integration

CADLink integration (SolidWorks Adoption of .NET 4.0 for global Adoption of Team Developer Mobile
Inventor, AutoCAD, Nx, Creo) financials and related solutions
Enhanced navigation with expanded
Document activities with alerts Macros storage in the database and intuitive drill-to

Detailed A&D burden reporting Process automation using Adoption of IFS for single sign on
Windows Services
Enhanced Easy Lean functionality Expanded use of advanced searches
Updated graphics engine and min/max window settings
Enhanced query tool with table and
column drag and drop Supplier performance metrics Improved contact management
and reporting
Support of QR codes
Additional security settings
Adoption of Mongoose for
VISUAL Quality Excel export from all grids

Core Application Portfolio Infor Discovery Guide | 146


10x Common Component Adoption
Integrations New Localizations Microverticals

Enterprise Asset Management (EAM) Netherlands—Dutch Automotive

PLM Discrete (Product Lifecycle Mobile Specialty Vehicles


Management)
VISUAL Shop Floor Dispatch Metal & Plastics Fabrication
Infor Query & Analysis
VISUAL Sales Precision Components
Infor F9
ActivityDeck Medical Devices
CADLink for VISUAL
Infor Ming.le Aerospace & Defense
Infor BI—Synoptix
Query & Analysis High Tech & Electronics
Inforce (Salesforce)
Machinery & Equipment
Configure Price Quote (CPQ)
Project-based Manufacturing
Infor ION
Discrete Manufacturing
Infor Ming.le

Infor Quality Management (IQM)

Core Application Portfolio Infor Discovery Guide | 147


Infor VISUAL: Why Upgrade?

capabilities
VISUAL v6.x Upgrade to
VISUAL 7.0 VISUAL 7.1.2
or earlier VISUAL 8.0.0

Infor Ming.le •
Infor ION •
Document Life Cycle •
Infor Quality Management on Mongoose with ION and Ming.le
(formally VQ)
• •
Multi-entity multi-site • •
Evaluation RMA’s • •
Single sign-on • • •
Graphical document life cycle • • •
Dashboard analytics • • •
Contextual graphical view panel • • •
.NET API Tool Kit • • •
AutoRun Windows Service • • •
Web-based workspace • •
Document activities and alerts • •
Infor CRM • • • •
Infor CPQ • • • •
Latest SoHo User Experience • • •

Yes No In Progress

Core Application Portfolio Infor Discovery Guide | 148


Infor XA
Infor XA is the deepest, most comprehensive
and secure ERP product on the market today
for discrete manufacturers.

• Most complete discrete manufacturing functionality and latest • Mixed-mode


 application meets the unique requirements of
ERP technology, together on the world’s most cost-effective and engineer to order, configure to order, repetitive, and service-
secure industrial computing platform. based manufacturers.

• Offers
 total information access at the user level, along with
embedded social networking, advanced integration architecture,
and unmatched simplicity in administration.

Roadmap

2014 2015 2016

Infor 10x release 9.2 release 9.3 release

Infor SoHo User Experience Enterprise Accounts Payable Repetitive manufacturing

Infor Business Intelligence Enterprise Accounts Receivable IDF development completion

Supply Chain Execution IDF materials transactions Cloud enhancements

Infor ION integration Cloud enhancements Globalization enhancements

Product Lifecycle Management Release 10

XA in the cloud Additional Infor ION integrations

Configure Price Quote enhancements All IDF release

Supplier Exchange enhancements

Enterprise General Ledger version 2

Core Application Portfolio Infor Discovery Guide | 149


Strategic Objectives 10x Highlights
Low cost of ownership for New user interface IDF+Workspace Extended applications
Power Systems Delivers a dramatically modernized Delivers loosely coupled global
Deliver advanced technology and rich solution to System i® customers looking to implementations.
functionality to the IBM Power Systems modernize their proven solution in
base, extending existing low total cost of a non-disruptive way. Global deployment flexibility
ownership with unlimited scalability. Supports Power System customers
Cloud deployment options looking to grow or bolster their IT
Specialize by industry Provides a more flexible infrastructure for infrastructure globally.
Deliver focused industry functionality with business expansion or contraction,
prepackaged integration and analytic content as well as a shift from capital expenditures Pervasive analytics
for focus verticals, particularly the Automotive to operating costs. Drives greater value from the core ERP
Suppliers, Aerospace & Defense Suppliers, solution and makes data in the system
Equipment, and High Tech industries. more relevant to a broader audience
within the enterprise.
Enable adoption of high-value
extension applications
Provide high value expansion
opportunities for customers with Languages
packaged integrations to Supplier
Exchange, EAM, Inforce, and Salesforce,
mobile applications, BI, F9, Corporate Czech • Polish •
Performance Management, Supply Chain
Execution, and more. English • Portuguese (Brazil) •
Make modernization seamless French • Simplified Chinese •
Provide opportunities to upgrade to cloud or
on-premise deployment. Modernize easily
German • Spanish •
and efficiently with packaged Infor ION-
based integrations to Infor Ming.le,
Italian • Swedish •
Infor ION Process, and Infor BI.
Japanese • Turkish •

Industries
Americas EMEA APAC

Aerospace & Defense • • •


Automotive • • •
Equipment • • •
High Tech & Electronics • • •
Industrial Manufacturing • • •

Note: This information represents


the current state of product readiness vs.
the desired or planned future capabilities
in the roadmap.

Core Application Portfolio Infor Discovery Guide | 150


10x Core Features

Infor Ming.le Foundation Master data replication by object Publish and subscribe capability
embedded in security model in core
Infor ION Process
Security release profiles and Support for all manufacturing models
360° data access across application auto content security
Context publishing in user experience
Data view actions and styles Global multi-book general ledger
Multiple approaches to
Customer and internal multieverything Visual Planner and Scheduler with contextual analytics
planning, ordering, and fulfillment full capacity view

Electronic signature capture Attribute groups in business objects

Multi-environment management Remote program interface


from core
Embedded workflow and
Infor ION Workflow

10x Common Component Adoption


Integrations Localizations Analytics

Configure Price Quote (CPQ) France Infor Business Intelligence

Supplier Exchange Spain Infor Operational Reporting

Inforce (Salesforce) Germany Context Analytics

Enterprise Asset Management (EAM) Mexico IDF Report Writer

 orporate Performance Management


C Italy Microverticals
(CPM)
Poland Discrete Manufacturing
Infor Road Warrior
Brazil Engineer-to-order, Configure-to-order
Field Service
China Automotive—Tier 1, Tier 2
B2B Portal
Turkey Furniture/Window/Door
Manufacturing Execution System
Argentina High Tech
Project Manufacturing
Others in core Aerospace & Defense
Global Execution
Infor Local.ly, as available Metal and Plastics Fabrication

Mobile Medical Devices

Infor Road Warrior

Infor ActivityDeck

Core Application Portfolio Infor Discovery Guide | 151


Infor XA: Why Upgrade?

capabilities
Industry
Old Versions 10x
CloudSuites*

Manufacturing, Supply Chain, and Finance in the core • • •


Customer Relationship Management in core • • •
Infor 10x user interface • • •
Master Data Management for multi-environment • • •
ION with Enterprise Analytics and Reporting • • •
Infor Ming.le social enterprise capability • • •
Enterprise Asset Management integration • • •
Configure, Price, Quote integration • • •
Supplier Exchange integration • • •
Supply Chain Execution integration • • •
Inforce CRM integration • • •
Industry-specific functionality • • •
* X A Customer can migrate to an Industry CloudSuite, such as CloudSuite A&D, Yes No Limited
CloudSuite Automotive, CloudSuite Industrial, CloudSuite Fashion, or CloudSuite
Food & Beverage

Core Application Portfolio Infor Discovery Guide | 152



Infor’s unmatched support
and industry-specific
expertise can make the
difference for global
organizations that want
to stay on top of local
jurisdictional reporting and
taxation requirements while
reducing risk, lowering
costs, and reaching top
financial performance.”
Mauro Sapiro
Director, ITG

Core Application Portfolio Infor Discovery Guide | 153


Infor Expense Management
Infor Expense Management (XM) gives you the most
configurable, enterprise-class expense solution for
managing employee-initiated expenses.

• Allows companies to tailor the solution to meet specific business • Lowers cost of ownership through pre-loaded common
requirements and to plug into existing back-office infrastructure. data, business rule templates, a best-practices approach to
implementation, and multi-language, multi-currency capabilities.
• Provides comprehensive control over employee spending,
repeatable documented processes, automated workflow, digital
receipt filing, and automated approvals.

Roadmap

2015 S pri n g 2 0 1 6 R emai n der o f 2 0 1 6 2017

XM 10.0.3 Xi Xi
Streamlined guest entry, Expense Report usability Google™ for Work Smart Wizard for
associate multiple addresses enhancements API update Expense Reports
for guests
Security enhancements Expense Report auto create Workflow for Timesheet
Multi-tenant cloud upgrade to from Travel Plan Implementation Accelerator
Amazon Web Services (AWS) XM Reporting enhancements
OCR for receipts Pre-populated
Infor SoHo 3.0 user XMDB tool for archiving and Timesheet Import
experience updates purging data, full ETL for HTML SAT updates
custom queries HTML SAT updates
Infor Xtreme® customer- Improved cloud integration
requested enhancements HTML SAT updates for XMDB tool, Infor Global compliance and
Reporting, Infor Ming.le, and monitoring for VAT, mileage
Quick document approval Polish and Dutch translations Infor ION rates, and European per diem
rates
Downloadable SAT installer Mobile iOS 9 support Expense Report and
Timesheets connector with Additional user experience
HTML SAT updates SAML 2.0 single sign-on Infor CloudSuite Industrial via updates
support for AWS cloud Infor ION
Mobile iOS 8 support Infor Xtreme customer-
Expense Report integration Native Windows Phone requested enhancements
XMDB tool updates for with Infor LN via Infor ION support
archiving, full load Mobile iOS 10 Support
AWS cloud performance and Android™ app update—
Technology platform tuning updates Mobile Timesheets redesign
SAML2 SSO and OS 5
upgrades
support
Support for Infor Reporting Mobile Travel Plans
Rerun of failed credit on AWS cloud Windows 10 OS support
card files
Infor Ming.le CE adoption Windows Edge browser
Offline time and
support
expense entry Infor ION adoption for
AWS cloud SQL 2014 support
T&E budget controls and
reports Mobile Expense Reports
entry and approval redesign

Core Application Portfolio Infor Discovery Guide | 154


Strategic Objectives 10x Highlights
Bolster functional leadership Empower users with Move to the future with
Invest in differentiators, including Infor a consumer-grade user experience digital receipts
Risk and Compliance, Infor Ming.le social Infor has invested in making the XM system Leverage the XM Receipt Store to eliminate
messaging, open travel booking, automatic beautiful and usable by leveraging the Infor wasteful and inefficient paper receipts.
expense report creation, mobility, and OCR SoHO design guide. The entire system has Users can take advantage of mobile apps,
support to become a leader in the travel been rethought and redesigned to make email entry, and other services to make this
expense space. document creation and management easier an easy self-service experience.
than ever.
Specialize by industry New localizations and
Deliver solutions with prepackaged Make upgrades more seamless dual-currency support
integrations, rules, and content for focused Move to Infor CloudSuite to reduce The Infor 10x technology stack enables
verticals, including financial industries, the burden of on-premise upgrades faster, better, and more efficient
healthcare, pharmaceuticals, retail, and streamline your IT operations deployments.
manufacturing, and public sector. and maintenance. Infor manages the
environment for you and provides Single currency reporting, T&E budget
Lower TCO through templates and automated tooling for transitioning to controls, reporting dashboards, and
new architecture the next release. system administration wizards
Enable rapid global expansion through Leverage enhanced reporting capabilities,
Infor Local.ly™ and faster, more efficient targeted budgeting and planning, increased
deployment through adoption of the Infor visibility, and configurable controls with low
10x technology stack. IT involvement.

Make modernization seamless


Leverage the Infor 10x technology
platform, including Infor ION, Languages
Infor Ming.le, Infor Business Analytics,
and the Infor SoHo Experience to deliver
exciting new functionality and automated English • Swedish •
upgrades for existing and new customers.
French • Dutch •
German • Polish •
Italian • Japanese •
Portuguese (Brazil) • Korean •
Russian • Simplified Chinese •
Slovak • Thai •
Spanish • Traditional Chinese •
Note: This information represents
the current state of product readiness vs.
the desired or planned future capabilities
in the roadmap.

Core Application Portfolio Infor Discovery Guide | 155


Industries
Americas EMEA APAC

Aerospace & Defense • • •


Automotive • • •
Chemicals & Life Sciences • • •
Distribution • • •
Equipment • • •
Fashion • • •
Financial Industries • • •
Food & Beverage • • •
Healthcare • • •
High Tech & Electronics • • •
Hospitality • • •
Note: This information represents the
Industrial Manufacturing • • • current state of product readiness vs. the
Public Sector • • • desired or planned future capabilities in
the roadmap.

10x Core Features

T&E budget controls Proxy updates Country sets—United Kingdom,


France, Spain, Brazil
Consumer-grade user experience Guest address consolidation
HTML System Admin improvements
Infor ION—ERP connector updates Sunshine Act/Stark Law reporting
System Admin wizards
iPhone® native app VAT bulk update/copy
Infor Ming.le adoption
Android native app Configurable email/print templates
Infor Risk and Compliance
iPad® native app Templates—Healthcare, Finance,
Public Sector

Core Application Portfolio Infor Discovery Guide | 156


10x Common Component Adoption
Integrations Mobile Microverticals and Industries

Lawson Continue to leverage mobile Healthcare


technology for iPhone, iPad, and
SunSystems Android native apps Pharmaceuticals

Infor CloudSuite Industrial (SyteLine) Analytics Public Sector

Infor Risk and Compliance Infor Risk and Compliance integration Financials
for 100% automated audit
Infor Reporting Professional Services/Consulting
Budget remaining vs. actual spend
Infor ION Hospitality and Gaming
Budget spend by vendor (air, rail,
Infor Ming.le hotel, car) Higher Education

New Localizations Spend by corporate travel agency Retail


vs. outside
England, France, Western Europe Manufacturing
Suspicious, duplicate, out-of-policy
Czech, Slovak, Eastern Europe expenses (Infor Risk and Compliance)

Brazil, Central America Specialized analytics by industry

China, Japan, Korea, Thailand Add meetings, travel, and expense


insights for total cost analysis
Russia

Australia, New Zealand

Core Application Portfolio Infor Discovery Guide | 157


Infor Expense Management: Why Upgrade?

capabilities
XM 8.x XM 10.x

Cloud or on-premise available • •


Native iPhone, iPad, and Android applications • •
Free digital receipts • •
World-class user experience • •
T&E Budget Controls • •
Instrumental on system performance and usage • •
Create Time or Expense documents from offline
MS Excel® template • •
Export system data to Excel • •
Quick expense entry on mobile • •
Quick expense entry on web • •
Guest list improvements • •
Hotel Itemization updates • •
Ping SAML 2.0 authentication • •

Yes No

Core Application Portfolio Infor Discovery Guide | 158


Infor Lawson Financials and
Supply Management
In today’s fast-paced, changing world, it’s critical
to keep your systems current. Which is why Infor
has made significant investments in evolving the
Infor Lawson® suite over the last five years—greatly
enhancing what you have today, and delivering new
capabilities that can help your organization be ready
for tomorrow.

• P
 rovides transparency of business, strengthens financial • Covers full cycle of source to settle, from RFX, to contract,
discipline, and helps improve business processes and to requisition, to purchase order, and payment.
reduce costs.
• Industry-specific
 functionality and a commitment to open
• Comprehensive, integrated information, turnkey analytics and standards, for greater flexibility and lower cost of ownership
reporting, and packaged, contextual solutions scale to meet than competing systems.
growing business needs and are flexible and easy to use.

Roadmap
2015 2016

Infor CloudSuite powered by Global HR and Talent Next-Generation Infor New Global Ledgers
Lawson v10 Management (with CloudSuite powered by
Benefits and Absence) Infor Xi Embedded, pervasive
Infor 10x Management v11) analytics
Next-generation UI
Next-generation HR Open stack
experience Role-based Home Pages
HTML5

Core Application Portfolio Infor Discovery Guide | 159


The value of modernizing Languages
Lower total cost of ownership
By moving to the Infor Cloud, you will be
Arabic • Latvian •
able to reduce the burden of managing your
on-premise environment, increase security,
Danish • Lithuanian •
and reduce operational costs. English • Norwegian •
Modernize finance and
procurement capabilities
Estonian • Portuguese (Brazil) •
Next-generation capabilities allow you to better Finnish • Spanish •
address key pain points within your finance,
accounting, procurement, and supply chain French • Swedish •
operations. This includes: global expansion of
operations; world class budgeting and planning
capabilities that are tightly integrated with
German •
finance functions; automating key processes,
such as accounts payable invoice processing;
enhancing workflow and collaboration
capabilities; and transforming the user
Industries
Americas EMEA APAC
experience to make the solution easier to
use and deploy.
Financial Services • • •
Make upgrades almost seamless
With a cloud-based solution, you can
Healthcare • • •
streamline your IT operations and
reduce your need to manage complex IT
Hospitality • • •
infrastructure, such as with applying patches
and performing regression testing. Infor
Professional Services • • •
manages the environment for you and
provides automated tooling for transitioning
Public Sector • • •
to the next current release. Retail • • •
Note: This information represents
the current state of product readiness
vs. the desired or planned future
capabilities in the roadmap.

Core Application Portfolio Infor Discovery Guide | 160


10x Enhancements
New Products • S upport Vertex O Series Supply Chain Features
• A R Company, Process Level audit records
Accounts Payable Invoice Automation • D ue Date option for Interest Invoices Procurement
• L ong Legal name for Company searching • P revent requisition release if
Cash and Treasury Management Vendor Minimum is not met, or Lifetime
Lease Management Max exceeded
Close and Reconciliation Management • L M Audit Analysis Report (LM278) • Enforce buyer limits on
generates an audit report for any of the service agreements
Contract Management analysis types in a single job • Increase RMA field size to 64 characters
• A dded Net Present Value detail to Lease • Ability to use Vendor Attributes
Global Human Resources Projections Report when interfacing Purchase Orders
(including new absence and • L ease Management transaction audits • Enhanced support for bill only
benefits functionality) Purchase Orders
• Bill Codes on Purchase Order
Asset Management
Recall Management • Bill Only Job Filters on PO Receiving
• L ocation (AM07) and Quick Addition
File Create and PO Interface form
(AM20) now stores an asset’s coordinates
Lawson Applications
Strategic Sourcing to support mobile device mapping and
other GIS applications • Indicate Line Number for Error on
Vendor Agreements
Talent Management • M ulti-year Activity Reconciliation Report
• Added Early Delivery Date and Vendor
• B elow Zero Depreciation
Attribute Expanded Reference Number
Finance Features • A ssets List Views on the PO Receipt
• Auto update (substitute) Vendor Item on
Accounts Payable Invoice Matching PO in Transmitted PO Acknowledgment
• Advanced Discount Options allowing • M
 A90.x will now display the Description • Requisition to Payment Contextual App
users to set up multiple terms for for all PO or Invoice Items
one payment
Inventory
• AP178 now allows processing by Grant Management • C onfigure to Bypass UOM Edits on
Company Group
• A
 ttributes added to GM Multi-Funded Item Master
• Supplier Invoice, Location, and
“Grants” for processing, analysis, • Dressing Option to Item Master Usage
AP Payment Triggers needed for
and reporting Identifier
ION Process
• G
 rant Expenditure Allocation takes into • CSV Item Master Important file
• International address formats for
account grants that require matching layout changes
Customer and Vendor
of sources
• Vendor certification data and status
• E
 xpenditure Allocation can be run my Requisition Center
• Multiple tax withholding options invoice date or posting date
• Process level status for company mergers • Internet Explorer 10
• Support Vertex O Series • Bill Only support
• Comments for cash reconciliation • Allow multiple URL attachments
transactions • From location in search results
• Allow Service Agreements to be invoiced • Google Chrome on Windows and
and paid before the Effective Date Apple OS X
• Allow auto-numbering of transactions in
cash book MSCM
• Bank Statement Reconciliation flag for • D eliver and get single signature
Cash and Treasury
• Deliver shipments picked in
a WMS or WH
Accounts Receivable
• CB User Fields for AR to help facilitate
easier reconciliation of cash transactions
• AP178 now allows processing by
Company Group
• Added Customer Bill to AR90 and AR251
• AR Statements (AR150) for
Swedish requirements

Core Application Portfolio Infor Discovery Guide | 161


10x Common Component Adoption
Integrations Analytics Technology components

Infor Enterprise Asset Management Financial Management Analytics Infor BI


• General Ledger
Infor d/EPM • Strategic Ledger Infor Ming.le
• Payables
Infor Risk and Compliance Industry Support
Project Accounting Analytics
Infor Distribution SX.e Healthcare
• P
 roject Accounting
• G
 rant Management
Infor Public Sector Suite (Hansen) Public Sector

Infor Expense Management Supply Chain Analytics


Professional Services
• S pend
Infor Supply Chain Execution • Buyer/Supplier Performance Financial Services
• Inventory

Localizations • R
 equisition Banking

Germany Human Capital Management Retail


Analytics
Sweden Major Release in 2016
Industry-specific Analytics
Norway New Global Ledger
Healthcare Financial
Brazil Management Analytics Role-based Homepages and Workflow

Denmark Healthcare Project In-memory technology


Accounting Analytics
Canada Java technology and applications
Healthcare Supply Chain Analytics
United Kingdom HTML5 user interface
Microverticals
Spain
Healthcare
Finland
Public Sector
Mexico
Professional Services
Mobile Applications
Financial Services
Assets
Retail
Inventory
Non-Profit
Mobile In Basket
Restaurants
System Mobile Monitor
Grocery Chains
Requisitions
Quick Serve
Financials

Projects and Grants

Core Application Portfolio Infor Discovery Guide | 162


Infor Lawson Financials and Supply Management:
Why Upgrade?

capabilities
v9 v10
Cloud
On-premise On-premise

Deployment • • •
Included in CloudSuiteTM Corporate, Healthcare,
and Public Sector • • •
Extensive enhancements to all areas of the product across
Financials, HR, SCM • • •
New languages added/language support • • •
New country support • • •
New Global Regulatory Reporting support (IFRS, SEPA) • • •
New integrations to extended functionality—d/EPM, Infor Risk
and Compliance • • •
New products including:
AP Invoice Automation, Cash and Treasury Management,
Close and Reconciliation, Recall Management, Strategic
Sourcing, Contract Management, Global HR, Talent
• • •
Management, Dynamic Enterprise Performance Management

10x technology adoption:

• Social Collaboration (Infor Ming.le) • • •


• Infor ION • • •
Yes No

Core Application Portfolio Infor Discovery Guide | 163


Infor SunSystems
Infor SunSystems delivers integrated financial,
purchasing, inventory, and sales management paired
with social business, analytics, and
in-context business intelligence.

• Optimize IT with multiple deployment options. • Get real-time financial data and reports delivered anytime,
anywhere, on any device.
• Gain flexibility with web and mobility solutions.
• Extend applications with Infor ION and 10x technologies.
• Drive peak performance and deliver results with self-service
planning, budgeting, forecasting, and reporting tools.

Roadmap

2014 2015 2016

SunSystems Core User Experience SunSystems Core SunSystems Core


• Unicode enablement of • M
 odern, browser based UI • Financial calendars • S
 tatic data onboarding
business unit database (HTML5) updates
• U
 pdated look and feel to
• Extended analysis • W
 eb user interface bring compliance with new • S
 unSystems home pages—
customization H&L SoHo guidelines personalization of UI
• Enterprise data
management (EDM) • S
 ecure, contextual • G
 oogle Web Toolkit (GWT) • Currency rate types
URL linking update to HTML5
• SunSystems reporting • Ledger import performance
services enhancements Integration updates Integration updates
Integrations
• Business unit administration • C
 PM , EAM, Inforce/SFDC, • Infor Document
and Infor Ming.le Management (IDM), • Infor ION Business
updates
XM, and EAM Vault and Infor
• Browser-based data Tech stack Operational Reporting
dictionary editor • S
 ingle-tenant cloud
deployment

• F
 ull support of Infor
Business Context (IBC)
Messaging

Core Application Portfolio Infor Discovery Guide | 164


Strategic Objectives 10x Highlights
Bolster SunSystems’ core Clear, intuitive, beautiful, easy to Infor Ming.le and in-context queries
feature set navigate user interface OneView for BOD timeline
Provide high priority features requested Make the application easier to learn and Clear, supporting insight and links to
by the customers and the broader use, reducing need for user training. additional information at the direct point
marketplace to ensure a compelling of decision, a compelling new solution
upgrade destination for previous release Expanded ION integrations to power capability for mid-market firms looking
groups. Enrich current feature set for today’s SunSystems and cross-application to grow.
complex commercial environments. workflows and event management
Drill back from queries and
Proactive and preemptive control and
Specialize by industry Infor Ming.le social feed
foresight across application process flows.
Engineer industry suites with pre-packaged From queries, drill directly back to source
integration, role-based business process transaction and take immediate action—
flows, and analytic content for focus verticals, insight, action, and results.
particularly Hospitality and Hotels, Not for
Profit and Aid agencies, Financial Services
and Insurance, and Oil & Gas (upstream).
Languages
Expand globalization
Deliver tools that help organizations Arabic • Polish •
maintain compliance with changing local
requirements. New translation localization in Czech • Portuguese (Brazil) •
Arabic and Hindi (including Right-to-Left, Hijri
calendar), Arabic-Indic numerals. English • Russian •
Enable adoption of high-value French • Simplified Chinese •
extension applications
Provide high value expansion opportunities
German • Spanish •
for customers with ION-based packaged
integrations to EAM, BI, Business Vault,
Greek • Traditional Chinese •
Inforce and Salesforce, and Infor Risk and
Compliance, and more.
Hindi • Turkish •
Make upgrades seamless
Italian • Vietnamese •
Enable upgrade opportunities on Japanese •
the latest version of SunSystems and
Infor CloudSuite offerings.

Industries
Americas EMEA APAC

Chemicals & Life Sciences • • •


Distribution • • •
Fashion • • •
Financial Industries • • •
Healthcare • • •
High Tech & Electronics • • •
Hospitality • • •
Note: This information represents
Public Sector • • •
the current state of product readiness vs.
the desired or planned future capabilities
in the roadmap.

Core Application Portfolio Infor Discovery Guide | 165


10x Core Features

Infor Ming.le enablement for Flexible, centralized control of Unicode Business Unit database
business collaboration key master dataEnhanced branch enablement for reduced global
accounting capabilities for flexible deployment TCO
Full implementation of Infor Business multi-currency environments
Context (IBC)—new for SunSystems Business Unit
Control Desks Multi-currency functionality extended Administration improvements
on fourth currency and daily rates
Contextual, cross application BI SunSystems Connect XML payloads
Compliance for regional regulatory (SSML) via Infor ION
Unstructured process enablement to updates, including China, India,
engage with non-financial colleagues Malaysia, and Portugal Right-to-Left for Arabic Hijri calendar

Drill back from embedded BI to Infor Support Assistant (ISA) for Utilize Infor ION to manage key master
SunSystems more proactive management of data across enterprise
system support
Auto balance by analysis code Financial Calendars for extended
(e.g., project code, cost code, etc.) Secure, contextual URL linking integrations, including BI
and by Version 4 currency code from web client to documents
and applications Web enablement or Transfer desk,
Graphically track key data via Social User Manager (Security Console)
Objects for realtime event updates Latest technology platform adoption
Extended analysis capabilities
Drill back to Journal detail lines Web user interface customization allow you to view your business by
for ION Approval additional criteria that you define
Security resilience and giving you project based, grant based,
Enhanced project scalability improvements property based views as required of
accounting capabilities your business in real-time whenever
you require them

Core Application Portfolio Infor Discovery Guide | 166


10x Common Component Adoption
SunSystems Integrations Technology Stack New Localizations

Infor d/EPM Infor Ming.le Russian

Infor Risk and Compliance Context (IBC and Drillback) Turkish

IDM Content Czech

Expense Management Infor ION (Workflow, Events, Greek


Integration)
Infor Lawson Vietnamese
Contextual webparts
Business Vault Chinese
Infor Ming.le Streams
Business Intelligence (BI) Microverticals
Analytics
Inforce (Salesforce) Hospitality (Hotels)
Financial Management Analytics
Enterprise Asset Management Not-for-Profit (Aid)
Project Accounting Analytics
Mobile Financial Services (Insurance)

Mobile SunSystems Oil & Gas (Upstream)

Query & Analysis Professional Services Organizations

Infor ActivityDeck

Inforce

Q&A BI Dashboards

Core Application Portfolio Infor Discovery Guide | 167


Infor SunSystems: Why Upgrade?

capabilities
CloudSuite
Old Versions SunSystems 10x
Business

Core Financial Management and Order Fulfillment • • •


Enterprise Data Management • • •
Supply Chain Management • • •
Human Resource Management • • •
Infor Ming.le enabled for a modern user experience • • •
ION enabled • • •
ION Workflow and Event Management • • •
Customer Relationship Management (Sales, CRM) • • •
Customer and Vendor Portals • • •
Analytic Packs • • •
E-commerce •* •* •
Project Management •* •* •
Service Management • • •

* Partner Solution Available Yes No

Core Application Portfolio Infor Discovery Guide | 168



The lightweight, easy to
install and configure Infor
ION produced a quick return
on investment; ION ensures
that our applications
operate together seamlessly
to execute business
processes.”
John Vaughan
Senior Vice President and CIO, Pride Industries

Core Application Portfolio Infor Discovery Guide | 169


Infor Customer and
Marketing Management
Infor Customer and Marketing Management provides
organizations with a complete view of their customers
at every stage in the marketing and sales cycle.
Using customer relationship management (CRM) and
marketing management solutions together helps
align the sales and marketing departments, leading to
better real-time information sharing, shared strategy,
and more effective marketing and sales campaigns.

• Robust CRM tools help drive new business and deliver an • Sophisticated marketing resource management tools
exceptional customer experience. for planning, executing, and monitoring multi-channel
marketing campaigns.

Infor Customer Relationship Management


10x Highlights
Complete CRM out-of-the-box Advanced analytics Marketplace for connected solutions
Give users the tools to manage sales Provide standard, out-of-the-box CRM Accelerate productivity with add-ons and
pipeline, drive opportunities to close, have reporting and list management capabilities, trusted partner solutions with
visibility across sales, and manage leads, interactive analysis tools, and specialized Infor Marketplace.
opportunities, and activities from anywhere. business intelligence.
Configure, personalize, and customize
ION enabled Mobility Offer flexible and robust configuration
Integrate front-office CRM and back- Streamline the mobile experience by capabilities, such as sophisticated security,
office ERP solutions as well as other extending rich functionality to smartphones advanced process automation, and flexible
Infor applications. and tablets, with native device features such deployment options to allow users to create
as mapping, dialing, and email. dynamic, personalized user experiences.
Modern look and feel
Deliver a user experience that help users
work faster and smarter.

Core Application Portfolio Infor Discovery Guide | 170


Languages Industries
Americas EMEA APAC

English • Aerospace & Defense • • •


French • Automotive • • •
German • Construction • • •
Italian • Distribution • • •
Russian • Financial Institutions • • •
Healthcare • • •
Note: This information represents
the current state of product readiness vs. Hospitality • • •
the desired or planned future capabilities
in the roadmap. Manufacturing • • •
Professional Services • • •
Public Sector • • •
Retail • • •
Transportation • • •

10x Core Features


Redesigned User Interface Next Generation Features Mobile Innovations

SoHo User Experience Deployment flexibility (cloud, Groups lists with detail layouts
on-premise, mobile-only)
Purpose-built applications Quick action menus
Multiple attendees per activity
Contextual menus Flattened detail view
Enterprise Integrations
Social CRM Embedded KPIs
Salesfusion integration
Social Profile
ION-enabled integration to
Social Buzz Distribution SX.e, Distribution A+,
CloudSuite Industrial (SyteLine), LN,
Social Timeline M3, LX, ISM, XA, and more

Sync for Gmail

Xbar for Microsoft® Outlook®

Core Application Portfolio Infor Discovery Guide | 171


Infor Marketing Management
Strategic Objectives 10x Highlights
Reinvent the user experience and Ming.le adoption New functionality for charts
business processes Epiphany Marketing-specific Charts are very interactive for ease
Hone base configurations to enable faster context applications allow access of use.
deployments and time to value. across applications.
New functionality for reports
Specialize by industry Modern look and feel The most frequently used reports have
Offer customers compelling opportunities to Delivers a completely reinvented been fully redesigned and updated for
upgrade to an evolved solution that features user experience. greater usability.
flexible deployment options in
Redesigned homepage
the cloud and mobile applications.
Provides a quick view of important areas
Improve business decision making across the application.

Provide users with actionable insight that


help them make more informed decisions
and strategically prioritize their business Industries
objectives. Americas EMEA APAC

Aerospace & Defense • • •


Languages Automotive • • •
Chemicals & Life Sciences • • •
Chinese •
Distribution • • •
Dutch •
Equipment • • •
English •
Fashion • • •
French •
Financial Industries • • •
German •
Food & Beverage • • •
Italian •
Healthcare • • •
Japanese •
High Tech & Electronics • • •
Portuguese (Brazil) •
Hospitality • • •
Note: This information represents
the current state of product readiness vs.
Industrial Manufacturing • • •
the desired or planned future capabilities
in the roadmap.
Public Sector • • •

10x Core Features


Redesigned User Interface Social CRM Integrations

SoHo User Experience Social Data Advisor Infor e-Commerce

Epiphany context applications Next Generation Features Innovations


Redesigned product pages Big Data integration Expanded Infor Ming.le adoption

Core Application Portfolio Infor Discovery Guide | 172


Infor Dynamic Enterprise
Performance Management
Infor Dynamic Enterprise Performance Management™
(Infor d/EPM™) operates across the complex web of
your enterprise systems to deliver a real-time, single
version of the truth with integrated analytics, financial
performance management, and compliance tools.

Roadmap: Infor d/EPM Roadmap: Infor BI Roadmap: Compliance

2016 2016 2016

Workbook paradigm for Budgeting New self-service Visualizations Financials (FSM) Insights
and Planning
Application Modeling Service Global trade compliance (ITAR and
Public sector functionality, including EAR Insights)
Decision Packages Fully integrated self-service BI for
multidimensional and relational data Compliance analytics powered by Infor
Workbook Wizard for configuring BI
workbooks In-context BI self-service
Momentum Insights
Rich text and document attachments Instant DataLinks
Privileged Identity Insights
Capital planning capabilities Proactive BI
Incremental extraction
IFRS Notes package for financial
consolidation

Additional functionality for healthcare


organizations

Core Application Portfolio Infor Discovery Guide | 173


Strategic Objectives Strategic Capabilities Risk and Compliance
Monitoring
Typical analytics and business performance Financial Performance Management
management architectures are fragmented
A single application meets all the users’
and siloed. Infor d/EPM brings all these
budgeting, planning, and forecasting needs; Proactively monitors internal controls for
fragments together on one platform,
operationalizes their strategic plans; and process anomalies and segregation of
making it easy to connect business
seamlessly consolidates multiple sets of duty (SoD) violations. Dashboards enable
performance with business planning,
books. intuitive risk impact analysis of all application
understand risks, and drive business
improvement. Users can access Infor process exceptions and SoD violations.
Includes:
d/EPM from mobile devices, Microsoft • P
 rocess Insights: Application process
Office, Infor Ming.le, or in-context of their • B
 udgeting & Planning monitoring for Procure to Pay, General
enterprise applications. Rich business
Ledger, Order to Cash, Inventory, Payroll,
information flows from Infor and other • F
 inancial Consolidation
and other microvertical processes
business applications into Infor d/EPM via
predefined integrations with Infor ION • S
 trategy Management • S
 ecurity Authorization Insights:
and the Infor ION Business Vault, or Segregation of Duties (SoD) monitoring,
point-to-point integrations. Infor d/EPM user access monitoring and provisioning,
also offers a choice of cloud, on-premise,
or hosted deployment. Analytics and user access certification management

• Master data and Configuration monitoring


Deliver insights into the performance of key
business areas, such as talent, supply chain,
Benefits production operations, and sales. Analytics
are powered by the Infor BI platform, which
Use a single source of the truth seamlessly provides analytical and detailed
reporting; governed data discovery and
Allows companies to see all their data, self-service for analysis and dashboards;
from Infor or non-Infor systems, in one predictive analytics and business modeling
place, no matter where it resides and use for what-if analysis; and detailed planning,
it for management reporting, analysis, financial, and operational data in a browser
predictions, budgeting, planning, and or on mobile devices.
consolidation.
Includes:
Enable real-time decision-making
• S
 elf-service BI
Because users can see budgets, actuals,
and forecasts in the same window as ERP • H
 igh-value KPIs
transactions, they can better understand
the reasons for deviations or the impact of • Industry data models
budget changes before taking action.
• R
 ole-based dashboards and embedded
Allow forecasting on the fly analytics components
Easily adjust plans to accommodate any
• M
 anagement and detailed reporting
change in business conditions.
• Industry-specific analytics
Deliver mobile connectivity and a
beautiful, common user interface • M
 obile BI
User experiences are more enjoyable and
provide access to systems and information
anytime, from anywhere, on a desktop,
laptop, tablet, or smartphone.

Core Application Portfolio Infor Discovery Guide | 174


Language Support
Financial
Infor BI
Performance Analytics Compliance
platform
Management

English • • • •
Czech • • •
Dutch • • •
Danish • •
Finnish • •
Norwegian • •
Swedish • •
French • • • •
French Canadian • • •
German • • •
Italian • • •
Japanese • • •
Korean • •
Malaysian • •
Thai • •
Vietnamese • •
Portuguese (Brazil) • • • •
Russian • • •
Polish • •
Simplified Chinese • • •
Spanish • • •

Core Application Portfolio Infor Discovery Guide | 175


Industries
Financial
Performance Analytics Compliance
Management

Aerospace & Defense • • •


Distribution • •
Equipment • •
Fashion • •
Financial Services • •
Food & Beverage • •
General Services • • •
Healthcare • • •
Hospitality • •
Industrial Manufacturing • •
Public Sector • • •

Note: This information represents the


current state of product readiness vs. the
desired or planned future capabilities
in the roadmap.

Core Application Portfolio Infor Discovery Guide | 176


Infor d/EPM: Why Upgrade?

capabilities
CPM 10.4.x d/EPM 11.x

Budgeting & Planning • •


Flexible Planning Cycles • •
Extendable through Sub-plans • •
Enhanced Workforce Budgeting • •
Strategy Management • •
Financial Consolidation • •
Capital Planning • •
Allocations/Cost Accounting • •
Mobile and Browser Dashboards • •
10x Technology Adoption: • •
• Social collaboration (Infor Ming.le) • •
• Infor Business Vault • •
• Single Technology Platform • •
• In-memory database • •
• Integrated Reporting & Analysis • •
• Industry-specific functionality
(Public Sector, Healthcare, others) • •
• Self-service BI • •
• Relational reporting through DataLinks • •
• In-context BI • •
Yes No

Core Application Portfolio Infor Discovery Guide | 177


Infor Risk and Compliance
Infor Risk and Compliance (Approva) version 10
provides powerful controls monitoring to discover
exceptions and violations across key enterprise
applications. The latest release offers improved
performance, an intuitive user experience, enhanced
reporting, and new analytic dashboards to improve
visibility into risks.

• Execute repeatable and reliable processes to meet the control • Drives measurable business value by automating the way
aspects of Governance, Risk and Compliance (GRC) requirements. organizations identify and manage access rights across
business applications.
• O
 ut-of-the-box content monitors and correlates all four control
types for multiple applications and all major business processes. • Proactively monitor systems for transaction process anomalies
and segregation of duty (SoD) control violations. Dashboards
enable intuitive risk impact analysis of all application process
exceptions and SoD violations.

Roadmap

2014 2015 2016

10x Xi Xi

Inventory Insight Infor Lawson Xi Insights Cloud enhancements

OFAC Insight ITAR Insights Rules content

FISMA Infor Risk and Compliance Analytics Studio enhancements and Infor Insights
enhancements
ADA Section 508 On-demand extraction
New SAP and Oracle adapters
Improved business analytics New capabilities for SAP and Oracle
SAP and Oracle Insight enhancements
New Infor ION, SAP, Oracle adapters
Privileged Identity Insights
Insight enhancements
Federal Financial Management Insights

Core Application Portfolio Infor Discovery Guide | 178


Strategic Objectives 10x Highlights
Further functional leadership in Add additional governance, New insight modules
continuous monitoring regulation, and compliance Provides greater flexibility around navigation
Provide a competitive product and grow in capabilities and analytics and data discovery.
global markets. Gives the users broader insight and
analytics across the organization. Mobile and browser interfaces
Specialize by industry Gives users the ability to proactively monitor
Deliver configuration packs equipped with Vertical market enhancements risks with mobile continuous monitoring.
industry-specific regulatory and compliance Addresses industry-specific regulatory and
requirements. compliance requirements. Promotes ease of
adoption and accelerated implementations.
Make modernization seamless
Improve technology critical to integration,
process automation, analysis, and user
experience by adopting Infor technology
platforms, including ION, Infor Ming.le™,
and Analytics.

Languages Industries
Americas EMEA APAC

English • Automotive & Defense • • •


Automotive • • •
Chemicals & Life Sciences • • •
Distribution • • •
Equipment • • •
Fashion • • •
Financial Industries • • •
Food & Beverage • • •
Healthcare • • •
High Tech & Electronics • • •
Hospitality • • •
Industrial Manufacturing • • •
Public Sector • • •

Note: This information represents


the current state of product readiness vs.
the desired or planned future capabilities
in the roadmap.

Core Application Portfolio Infor Discovery Guide | 179


10x Core Features

Application security and Transaction monitoring platform Development tools


access monitoring • P rocure to Pay Insight • C ontinuous Monitoring Studio
• Authorizations Insight • G eneral Ledger Insight • IDM Integration Kit
• User Activity Insight • O rder to Cash Insight • GRC Integration Kit
• Access Manager • Payroll
 Insight
• Certification Manager • Inventory Insight

System configuration and master Integration adapters and tools


data monitoring • S AP Adapters
• Configurations Insight • O racle Adapters
• P eopleSoft Adapters
• L awson Adapters
• L egacy data extractor
• P ortable data extractor

10x Common Component Adoption


Integrations Technology Microverticals

Infor Lawson ION Healthcare

Infor LN Infor Ming.le Public Sector

Infor SunSystems ION Business Vault Retail

Infor M3 Infor Reporting Hospitality

SAP Process Automation Manufacturing

Oracle Business Intelligence

PeopleSoft Analytics

Violation analytics

Exceptions analytics

Core Application Portfolio Infor Discovery Guide | 180


Infor Risk and Compliance: Why Upgrade?

capabilities
4x and 6x 10x

FISMA and ADA 508 • •


Language support—adding five languages • •
Resume stopped or failed extractions • •
Support for Virtual Machine (VM) installations • •
MS SQL Standard Edition support • •
Fuzzy rules use SQL Enterprise, MDS for evaluations • •
Fuzzy Match Min/Max thresholds • •
Infor Ming.le Foundation • •
Infor SoHo styling • •
Access Manager for Oracle RBAC write-back • •
New Insights for Infor Lawson and Infor ERP • •
New Reports for Infor Lawson and ION Authorizations Insight • •
Stop and restart long running tasks • •
Performance improvements—multi-threading • •
Expanded web browser support • •
Yes No

Core Application Portfolio Infor Discovery Guide | 181


Infor EAM Enterprise
Infor EAM Enterprise is the most configurable asset
management solution available for improving capital
asset management.

• Delivered as target industry editions or as a scalable, generic • Supports the tools that people use every day—smartphones,
asset management system. tablets, laptops, and multiple browsers.

• Scales with a company, as it grows, and works with other


best-of-breed applications and tools.

Roadmap

2014 2015 2016

Federal Information Security Act and Enterprise database (EDB) support Asset scheduling
508 compliance
Internet of Things Case management
Mass Transit Edition II
Building Information Model Facilities metrics dashboard
GIS Evolution
Inventory optimization Quality of service survey
Advanced reliability centered
maintenance Contractor portal

EAM Analytics Usage monitoring

Linear Asset update

Embedded search

Management of change

Disclaimer: This roadmap reflects the direction Infor may take with regard to the
products or services described herein, all of which is subject to change without notice.

Core Application Portfolio Infor Discovery Guide | 182


Strategic Objectives 10x Highlights
Lower total cost of ownership Workspace adoption Industry-specific
Industry-specific content packs minimize Delivers in-context business intelligence configuration packages
customization and time to deployment, and support for single sign-on. Packaged solutions provide out-of-
increasing competitiveness and lowering the-box functionality for specific industry
total cost of ownership in a rapidly changing Modern look and feel needs and challenges, allowing customers
and highly regulated environment. New user experience in HTML5 provides an to deploy a more robust solution quickly and
entirely modernized user experience. efficiently and capitalize on industry-specific
Specialize by industry upgrades over time.
Deliver industry-based configurations Infor ION support
for target verticals including Infor EAM Mobility
Integration connectors and, Infor ION
Healthcare Edition, Infor EAM Enterprise toolsets make it possible to easily extend Supports common mobile device platforms.
Edition, Infor EAM Hospitality Edition, Infor core ERP deployments with EAM and
EAM Airport Edition (partner delivered), Infor achieve one single point of view of Energy performance management
EAM Radio Asset Edition (partner delivered), underlying business data in Manage the entire cost of operations with
Infor EAM Oil & Gas Edition, and Infor EAM role-based business process flows. ease and monitor in real-time.
Transit Edition.

Enable adoption of high-value


extension applications Languages
Provide Infor ION-based packaged
integration to Infor hub solutions, including
LN, Infor CloudSuite Industrial (SyteLine), Dutch • Norwegian •
M3, and Lawson, as well as packaged
integrations to Oracle and SAP. English • Portuguese (Brazil) •
Make modernization seamless French • Russian •
Offer customers compelling opportunities
to upgrade to an evolved solution that German • Simplified Chinese •
features pre-defined industry content
packs, mobility, a new user experience Italian • Spanish •
featuring HTML5, zero downtime upgrades,
Asset Performance Management, Energy Japanese • Swedish •
Management, Calibration Reliability
Management, and GIS.
Note: Other languages supported by local partners.

Note: This information represents


the current state of product readiness vs.
the desired or planned future capabilities
in the roadmap.

Core Application Portfolio Infor Discovery Guide | 183


Industries
Americas EMEA APAC

Aerospace & Defense • • •


Automotive • • •
Chemicals & Life Sciences • • •
Distribution • • •
Equipment • • •
Fashion • • •
Financial Industries • • •
Food & Beverage • • •
Healthcare • • •
High Tech & Electronics • • •
Hospitality • • •
Industrial Manufacturing • • •
Note: This information represents
Oil & Gas • • • the current state of product readiness vs.
Public Sector • • • the desired or planned future capabilities
in the roadmap.

Core Application Portfolio Infor Discovery Guide | 184


10x Core Features
Energy Performance Oil and Gas HTML5
Management
Asset inventory take Custom events extensibility
Emission factors
Lock-out Cross-browser support
Organization hierarchy
Tag-out Dynamic start center
Energy reduction targets
Part failure ION
Energy reduction projects
Innovation Work-shift master BOD
Project dashboard
Zero downtime upgrade Invoice BOD
Company emissions dashboard
EAM as a web part Customer BOD
Reliability calculations
Enforce management of Employee work-time BOD
Laplace time-series change (MOC)
Hospitality Edition
Crow-AMSAA Reduce downtime
Custom events extensibility
Contract Module Promote operational excellence
Vehicles
Customer Manage asset life cycle
Rooms
Rental Publicly Available Specification
(ISO 55000) Facilities
Invoice and invoice process
Policy Permits

Strategy Hazards records

Objectives Safety records

Isolation points

Work order permits

Core Application Portfolio Infor Discovery Guide | 185


10x Common Component Adoption
Integrations New Localizations Microverticals

Infor Lawson Sweden Pharmaceuticals

LN Norway Discrete Manufacturing

Infor CloudSuite Russia Airports


Industrial (SyteLine)
Mobile Hospitality
Infor Adage
Apple, Android, and Windows support Healthcare
Infor ION
Analytics Radio
Infor XA
Infor BI toolset support Mass Transit
Infor LX
Oil & Gas
Infor Ming.le

SAP

Oracle

SunSystems

Core Application Portfolio Infor Discovery Guide | 186


Infor EAM: Why Upgrade?

capabilities
Old Versions EAM v11.x

Asset, Work and Preventative Maintenance Management • •


Inventory and Procurement Management • •
Manages linear, point, component, and asset hierarchy • •
Complete globalization capability in single instance • •
Infor ION enabled • •
Infor Ming.le enabled for a modern user experience • •
Multi-browser support • •
Vertical configurations • •
Industry CloudSuite integration • •
Mobile support on iOS, Android, Windows • •
Advanced Asset Performance Management • •
Modern shift scheduling and inspection management • •
Infor Education support • •
Energy Performance Management • •
Yes No

Core Application Portfolio Infor Discovery Guide | 187


Infor Configure Price Quote (CPQ)
Infor CPQ is a complete configuration-price-quote
application that provides discrete manufacturers
and distributors with an intuitive, fast, accurate, and
complete process to increase sales, decrease costs,
and differentiate their brands in the marketplace.

• Stand out from the competition at the dealer, in the showroom, • Lower cost of ownership through pre-loaded common
or in any selling channel by transforming the customer buying integrations, business rule templates, a best-practices
experience with web-based, real-time visualizations of products approach to implementation, and multi-language,
and dynamically created sales portals, warranties, and other sales multi-currency capabilities.
deliverables.
• H
 ave one version of the truth with centralized product rules and
• Collaboratively create quotes between dealers, distributors, assets across all applications and benefit from CPQ’s enterprise-
and manufacturers with calculated costs, variable discounts, wide integration with a single configurator for sales, engineering,
and prices. Sales representatives become instant product experts and manufacturing.
with mobile access to detailed product information
and specifications, and an inherent guided selling approach • Improve the manufacturing and distribution processes with
for error-free quotes. accurate orders and automatically produce a seamless flow of
information from quote to order with a configurator that easily
integrates with ERP, CRM, and e-commerce systems.

Roadmap

2014 2015 2016

V8.1 8.1c 9.0

Globalization—9 languages Visual catalog and quote/order Cloud omni-channel sales management
level configuration
New Admin platform Rules-driven business logic
Personalized user experience
Infor ERP integrations Additional Infor ION-enabled integrations
Cloud-based configurator and 2D design

Core Application Portfolio Infor Discovery Guide | 188


Strategic Objectives 10x Highlights
Lower total cost of ownership New ION integrations Mobile interface
Centralized product rules reduce to extension apps The mobile interface provides easy
development and maintenance issues, Infor ION integrations provide a more centralized rollout of price changes, new
improving total cost of ownership. This compelling extended suite with a less risky, product introductions, and end of life
helps ensure that the requested lower cost way to take advantage of existing closeouts, with flexible distribution options
configuration can be built, which reduces ERP, CRM, and e-commerce infrastructure. by selling channel.
the time to market for marketed, sold,
manufactured, assembled, distributed, New, modern user experience Expanded languages
kitted, and configurable products. The reinvented user experience provides and localizations
a completely modern solution, while More languages and localizations help
Support global expansion delivering more robust functionality through support customer growth imperatives
The product user interface is localized visual 2D and 3D product configuration and around the world.
in 10 languages. simplified rules creation.

Enable adoption of high-value


extension applications
Customers can implement packaged Languages
integrations to Infor hub solutions, including
Infor LN, Infor CloudSuite Industrial
(SyteLine), M3, and XA, to take advantage Dutch • Japanese •
of CPQ capabilities.
English • Portuguese (Brazil) •
Simplify the upgrade process
Customers can easily and efficiently
French • Simplified Chinese •
upgrade through certified integrations to
Infor ERP environments.
German • Spanish •
Italian • Traditional Chinese •

Industries
Americas EMEA APAC

Aerospace & Defense • • •


Automotive • • •
Distribution • • •
Equipment • • •
Fashion • • •
High Tech & Electronics • • •
Industrial Manufacturing • • •

Note: This information represents


the current state of product readiness vs.
the desired or planned future capabilities
in the roadmap.

Core Application Portfolio Infor Discovery Guide | 189


10x Core Features
Sales Manufacturing Distribution

Error-free quotes Centralized rules development Efficient catalog searching

2D and 3D product visualization Dynamic Bill of Material (BOM) Multi-channel quoting and ordering
and Routing
Rendered photo-realistic visualizations Kitting and light assembly for
Integration to Infor and non-Infor solution selling
Generate dynamic proposals and ERP systems
warranties as Microsoft Flexible promotion management
Word documents SoHo User Experience capabilities

Calculate costs, discounts, and prices Engineering


Web-enabled sales interface Reduce time to market for prototypes

CAD models and 2D drawings

Manufacturing outputs, such as


3D Print

10x Common Component Adoption


integrations New Localizations Microverticals

Infor LN Brazil Specialty Vehicles

Infor CloudSuite Industrial (SyteLine) Italy Heavy Equipment

Infor M3 Germany Windows & Doors

Infor XA Chinese—Traditional Furniture & Fixtures

E-commerce Chinese—Simplified Instruments & Controls

Oracle® EBS French Medical Devices

Microsoft Dynamics AX Spanish Metal Fabrication

Portuguese Distribution

Japanese Fashion Embellishments

Dutch Discrete Manufacturing

Core Application Portfolio Infor Discovery Guide | 190


Infor CPQ: Why Upgrade?

capabilities
CloudSuite
Old Versions CPQ 8.1
CPQ

Product Configurator • • •
• Configurable UI • • •
• Multi-language (10) • • •
• Usability and integration improvements • • •
Sales Portal • • •
• Order level configuration • • •
• Kitting and split lines • • •
• Advanced visual catalog search • • •
• Multi-language (10) • • •
• Direct email of quote/proposal • • •
• Streamlined administration • • •
2D Design Automation • • •
• Modeling and international improvements • • •
Document Automation • • •
• Modeling and international improvements • • •
3D Design Automation/CAD Management • • •
Yes No In Progress (February 2016)

Core Application Portfolio Infor Discovery Guide | 191


Infor PLM Accelerate
Infor PLM Accelerate is a full-featured, highly
scalable, flexible and secure product lifecycle
management (PLM) solution that is built on industry
best practices and seamlessly integrated with Infor
ERP solutions for discrete manufacturing. Drives
product innovation and unites the entire product
lifecycle to create a single view of the truth.

• Single, modern web framework with an open architecture and • Seamless integration with your ERP system and all major CAD
out-of-the-box solution that provides end-to-end product lifecycle solutions eliminates obstacles that can interfere with the efficient
management throughout the enterprise and extended supply use of design information in other business processes.
chain.

• Highly configurable modeling engine to take out-of-the-box


best-practice solution templates and adapt them to your specific
business needs.

Strategic Objectives 10x Highlights


Lower total cost of Integrate with high-value Workspace adoption and Microverticalization
ownership extension applications modern user experience Contains out-of-the-box
Bolster functional leadership Provide ION-based packaged Adds support for in-context functionality for Automotive,
and lower total cost of integrations to Infor business intelligence, single High Tech & Electronics,
ownership with expanded manufacturing hub solutions, sign-on and pervasive Aerospace & Defense, Industrial
globalization; out-of-the-box, particularly LN. analytics. Modernizes the Manufacturing industries.
industry-specific content that user experience.
minimizes customization and Make modernization
time to deployment; and seamless ION Framework support
flexible deployment options Delivers deep integration with
Offer customers compelling
(on-premise, SaaS, or core Infor ERP hubs
opportunities
cloud hosted).
to upgrade to an evolved
solution that features ION, Infor
Specialize by industry
Ming.le, mobility,
Deliver industry-based and analytics.
configurations for target verticals
in discrete manufacturing,
particularly Automotive, High
Tech & Electronics, Aerospace
& Defense, and Industrial
Manufacturing, to enable
more robust functionality
out-of-the box.

Core Application Portfolio Infor Discovery Guide | 192


Languages Industries
Americas EMEA APAC

English • Automotive • • •
Japanese • Aerospace & Defense • • •
Spanish • High Tech & Electronics • • •
Industrial Manufacturing • • •
Note: This information represents the planned state of product readiness
for 2015 as featured in the current roadmap.

10x Core Features

Product development Project collaboration Alternates and substitutes

Systems engineering Qualified suppliers management Project Portfolio Dashboard

New Product Engineering Manufacturing process Program management

Quality management Quality Compliance Project collaboration

Requirements management Workflow and Lifecycle Stage Gate

Configuration management Modeling MCAD: Catia, SolidWorks, NX,


Solid Edge, Creo, Parametric, Pro/
Bill of Materials management MCAD/ECAD connectors ENGINEER, Inventor, AutoCAD

Multi-CAD Mechatronics 3D/2D visualization ECAD: Allegro, OrCAD, DxDesigner,


DxDatabook, PADS, Designer,
Document management Revision and version control CADStar, AutoCAD electrical

Product costing Enterprise change management ERP integration: Infor CloudSuite


Industrial (SyteLine), Baan/LN
Project portfolio management Classification
Web UI

10x Common Component Adoption


Integrations Industry Specialization

Baan/LN Automotive

Infor CloudSuite Industrial (SyteLine) Aerospace & Defense

High Tech & Electronics

Industrial Manufacturing

Core Application Portfolio Infor Discovery Guide | 193


Infor PLM Discrete
Infor PLM Discrete is a product lifecycle management
solution that integrates with Infor ERP solutions to
accelerate product development and management
processes for discrete manufacturers with complex
organizations, processes, and supply chains.

• Seamless integration with all major CAD solutions eliminates • Fully integrates with Infor ERP solutions for fast and easy transfer
obstacles that can interfere with the efficient use of design of product specifications between CAD, PLM, and ERP solution.
information in other business processes.

• P
 rovides a product data management repository with full
check-in and check-out and visibility throughout an ERP system.

Strategic Objectives 10x Highlights


Lower total cost of Enable high-value Workspace adoption and Industry-specific
ownership extensions via packaged modern user experience configuration packages
Power the product development integrations Collaborative product Delivers packaged solutions
collaboration process with Provide ION-based development support via Social that provide out-of-the-box
upgrades featuring Infor 10x packaged integration to Infor Space and Infor Ming.le delivers functionality for specific industry
technologies, including modern manufacturing hub solutions. a modern user experience and needs and challenges, allowing
user experience, Infor Ming. allows for exciting new business customers to deploy a more
le, Mobility, ION, Analytics, and Make modernization process flows within PLM robust solution quickly and
Search. seamless Discrete and cross-application efficiently, and capitalize on
with core ERP. industry-specific upgrades over
Offer customers compelling
Specialize by industry time.
opportunities to upgrade to an
Deliver industry-based evolved solution that features ION framework support
configurations for target new web user experience and
verticals in discrete personalization tools. Delivers deep integration with
manufacturing to enable core Infor ERP hubs, particularly
more robust functionality LN, Infor CloudSuite Industrial
out-of-the-box. (SyteLine), COM, VISUAL.

Core Application Portfolio Infor Discovery Guide | 194


Languages

English • Portuguese •
French • Spanish •
German • Simplified Chinese •
Japanese •
Other languages provided by partner

Industries
Americas EMEA APAC

Aerospace & Defense • • •


Automotive • • •
Equipment • • •
High Tech & Manufacturing • • •
Industrial Manufacturing • • •
Note: This information represents
the current state of product readiness vs.
the desired or planned future capabilities
in the roadmap.

Core Application Portfolio Infor Discovery Guide | 195


10x Core Features

Product Management CAD integration Authority


• A
 utoCAD, SolidWorks, Inventor, Pro/E
Item Master • Catia, Solid Edge, Unigraphics ERP Integration
BOM Master • Integrated CAD file viewer/markup • Baan/LN
• Infor CloudSuite Industrial (SyteLine)
Master Data for vendors • VISUAL
Web UI
• M3
Change Management • XA (planned 2015)
Intelligent colors
• COM
Workflow/Routing for approval
Drag-and-drop
Licensing
Revision control
Work Area and personalization
• Design: heavy users
Life Cycle Analysis
Document Management • Contributor: view, casual users

Retrieve data from ERP


Secure Document Vault
Compare cost and other attributes
Check in/Check out
Partner Net
Version control
Collaborate with suppliers/partners

10x Common Component Adoption


Integrations New Localizations Industry Specialization

Baan/LN English Aerospace & Defense

Infor CloudSuite Industrial (SyteLine) French Automotive

VISUAL German High Tech & Electronics

M3 Japanese Industrial Manufacturing

Publish BODs Portuguese

COM Simplified Chinese

XA (planned) Spanish

Core Application Portfolio Infor Discovery Guide | 196


Infor Optiva
Infor Optiva is a best-of-breed product lifecycle
management (PLM) solution created specifically
for process manufacturers. It helps companies
accelerate their product development, minimize
their cost of production, and ensure 100%
regulatory compliance.

• Flexible and easy-to-use web-based formulation is intuitive and • Robust tools help ensure regulatory compliance with
built for the needs of process manufacturers. FDA guidelines.

• Deep analytical capabilities for material cost, inventory, and


manufacturing capacity help process companies select the best
formula for a given product.

Strategic Objectives 10x Highlights


Reinvent user experience Enable a high-value Modern user experience Industry-specific
and business processes extensions via packaged Infor Ming.le delivers a modern configuration packages
Power the product development integrations user experience and allows for Solutions built for industry
collaboration process with Provide ION-based packaged exciting new business process needs in Food & Beverage,
upgrades featuring Infor 10x integrations to M3, LX, and flows within Optiva and cross- Specialty Chemicals, Home &
technologies, including modern process manufacturing ERP application with core ERP Personal Care, Nutraceuticals,
user experience, Infor Ming. hubs as part of broader industry systems. and OTC Pharmaceuticals.
le, Mobility, ION, Analytics, and suite solutions that feature Delivers packaged solutions
Search. supply chain management, ION Framework support out-of-the-box so customers can
enterprise asset management, Delivers deep integration with deploy quickly and efficiently
Specialize by industry and other relevant applications. core Infor ERP hubs, particularly and capitalize on industry-
M3 and Adage, as well as SAP. specific upgrades over time.
Deliver industry-based
configurations for target Make modernization
verticals, particularly Food & seamless
Beverage, Specialty Chemicals, Offer customers compelling
Consumer, Home & Personal opportunities to upgrade to an
Care, OTC Pharmaceuticals, and evolved solution that features a
Nutraceuticals, to enable more new web user experience and
robust functionality personalization tools.
out-of-the-box.

Core Application Portfolio Infor Discovery Guide | 197


Languages

English • Portuguese •
French • Simplified Chinese •
German • Spanish •
Japanese •

Industries
Americas EMEA APAC

Food & Beverage • • •


Home & Personal Care • • •
Nutraceuticals & OTC
Pharmaceuticals • • •
Specialty Chemicals • • •
Note: This information represents
the current state of product readiness vs.
the desired or planned future capabilities
in the roadmap.

Core Application Portfolio Infor Discovery Guide | 198


10x Core Features
Product Management New Product Development Guidelines and Restrictions
Introduction
Item master Define rules and guidelines for specific
New product management markets
Formula/recipe management
Integrated Stage Gate support Alerts on violations of criteria
Specification management
Advanced Project Management Process Testing and Analysis
Packaging Management
Resource, task listing Collect data from variety of sources
Workflow/routing for approval
Gantt chart displays Analyze test results
Label Development
Resource management
Content and ingredient statements
Partner Connect
Includes allergens, claims, warnings
Collaborate with suppliers
Used by regulatory affairs, and partners
toxicology, marketing

10x Common Component Adoption


Integrations New Localizations Industry Specialization

M3 English Food & Beverage

Adage Simplified Chinese Specialty Chemicals

SAP French Home & Personal Care

Publish and consume BODs German OTC Pharmaceuticals & Nutraceuticals

Japanese

Portuguese

Spanish

Core Application Portfolio Infor Discovery Guide | 199


Infor Integrated Business Planning/
Infor Sales & Operations Planning
Infor Integrated Business Planning/Sales & Operations
Planning is a complete suite of supply chain planning
applications, including S&OP, demand, supply and
scheduling, that optimizes the complete supply chain.
With Infor Integrated Business Planning and Sales &
Operations Planning, manufacturers and distributors
can truly plan for profit and improve customer service
levels while cutting costs.

• Incorporates process modeling, scenario planning, and • Delivers constraint-based scheduling that addresses the
embedded analytics with social capabilities, for outstanding sales unique challenges of managing the capacity of vessels, tanks,
and operations planning process control and fast response to and lines—and the flow of product between them, which is
changes in demand and supply. essential for food & beverage, chemical, and pharmaceutical
production environments.
• Provides the only solution that holistically optimizes across
production, distribution, and transport for both capacity and costs
to drive out the lowest total cost of supply.

Strategic Objectives 10x Highlights


Lower total cost of Enable high-value Modern user experience Microverticalization
ownership extensions via packaged Adds support for in-context Integrated business planning
Bolster functional leadership integrations business intelligence, single suite contains functionality for
and lower total cost of Provide ION-based packaged sign-on, and pervasive Food & Beverage, Specialty
ownership with expanded integration to Infor hub analytics. Modernizes the user Chemicals, Pharmaceuticals,
globalization, S&OP standard solutions, particularly M3, LX, experience. Consumer Packaged Goods,
templates, and industry-specific Distribution SX.e, Adage, and and Distribution, as well as
content packs that minimize System21. Flexible user interface Discrete Manufacturing.
customization and time Lets end-users change the
to deployment. Make modernization fields in list view without ION integrations
seamless needing source code. Provides standard out-of-the-
Specialize by industry box integrations for Infor ERP
Offer customers compelling
Deliver industry-based opportunities solutions.
configurations for target to upgrade to an evolved
verticals, particularly solution that features ION, Infor
Manufacturing and Distribution, Ming.le, Mobility,
to enable more robust and Analytics.
functionality out-of-the-box.

Core Application Portfolio Infor Discovery Guide | 200


Languages

Dutch (Opportunistically) • Japanese •


English • Portuguese (Brazil) •
French • Simplified Chinese •
German • Spanish •

Industries
Americas EMEA APAC

Aerospace & Defense • • •


Automotive • • •
Chemicals & Life Sciences • • •
Consumer Packaged Goods (CPG) • • •
Distribution • • •
Equipment • • •
Food & Beverage • • •
Healthcare • • •
High Tech & Electronics • • •
Industrial Manufacturing • • •
Pharmaceuticals • • •
Note: This information represents the
current state of product readiness vs. the
desired or planned future capabilities in
the roadmap.

Core Application Portfolio Infor Discovery Guide | 201


10x Core Features

Tech stack adoption Scheduled macros via command line Installer improvements

In-context BI metrics Dimension independent values Technical updates

Multiple reports using Infor Additional calendar hierarchies Sales & Operations Planning

S&OP best practices template Interfacing improvements Infor ION Process

ION enablement—support all BODs Macro improvements Playbooks notes

Data management Performance improvements Demand+

Business metrics Usability and other improvements Embedded forecast engine

Additional worksheet features Infor Federation Services Supply+

Scenario history undo User management Infor Advanced Planning


integration improvements

10x Common Component Adoption


Integrations Analytics

Infor Lawson Dashboard

Infor LN Microverticals
Infor CloudSuite Industrial (SyteLine) Food & Beverage

Infor Adage Specialty Chemicals

Infor ION Pharmaceuticals

Infor XA Consumer Packaged Goods

Infor LX Discrete Manufacturing

Infor Ming.le Distribution

SAP

Core Application Portfolio Infor Discovery Guide | 202


Infor Supply Chain Execution
Infor Supply Chain Execution combines warehouse
management, transportation execution, labor
management, and third-party logistics (3PL) billing
into a single, unified solution. It helps minimize
cost and fulfillment times by optimizing warehouse
inventory, space, equipment, and labor.

• Combines transportation execution and warehouse execution • Embedded analytics and alerting provide real-time performance
into a single solution on a single database. metrics and decision making for realtime logistics businesses.

• S
 ophisticated labor management capabilities optimize
the distribution of work and measure the performance of
the workforce.

Strategic Objectives 10x Highlights


Lower total cost of Enable high-value Modern user experience ION integrations
ownership extensions via packaged Delivers a consumer grade Provides standard out-of-the-
Bolster functional leadership integrations user experience with business box ION integrations for Infor
and lower total cost of Provide ION-based packaged intelligence, single sign-on LN, LX, Adage, Distribution
ownership, including expanded integration to Infor hub support, and pervasive SX.e, System21, M3, XA, and
globalization for the Asia-Pacific solutions, particularly LN, LX, analytics. Infor CloudSuite Industrial
region and Latin America, Distribution SX.e, System21, M3, (SyteLine).
with an integrated solution Adage, Lawson, XA, and Infor Mobility
that includes Warehouse CloudSuite Industrial (SyteLine). Delivers Warehouse Director, an Adoption of infor reporting
Management, Transportation iPad app based on the Motion More than 100 base reports
execution, Labor management, Make modernization platform, that changes the way based on Supply Chain
and 3PL Billing. seamless Supply Chain Execution is used Execution metadata allow
Offer customers compelling in the warehouse. customers to add and modify
Specialize by industry reports more easily.
opportunities
Provide out-of-the-box to evolve their solution with Microverticalization
functionality for specific industry ION, Mobility, Infor Ming.le, and Adds new core features add
needs, allowing Manufacturing, Analytics. industry-specific functionality
Retail, Distribution, Fashion, 3PL, for Food & Beverage,
and Healthcare customers to Manufacturing, third-party
deploy the solution faster. logistics providers, Distribution,
Fashion, High Tech, and
Healthcare.

Core Application Portfolio Infor Discovery Guide | 203


Languages

Dutch • Polish •
English • Portuguese (Brazil) •
French • Russian •
German • Simplified Chinese •
Italian • Spanish •
Japanese • Thai •
Others by local partners • Traditional Chinese •

Industries
Americas EMEA APAC

Aerospace & Defense • • •


Automotive • • •
Chemicals & Life Sciences • • •
Consumer Packaged Goods (CPG) • • •
Distribution • • •
Equipment • • •
Food & Beverage • • •
Healthcare • • •
High Tech & Electronics • • •
Industrial Manufacturing • • •
Pharmaceuticals • • •
Note: This information represents the
current state of product readiness vs. the
desired or planned future capabilities in
the roadmap.

Core Application Portfolio Infor Discovery Guide | 204


10x Core Features

Warehouse Management Transportation Execution Billing

Support for 2D barcode parsing Pallet-based rating for Daily billing in arrears
international markets
Portal screen with permission control Billing for flow-thru orders
Inbound shipment rating
Commingling rules based on style, Transship ASN charges
size, and color attributes Track and Trace
SPS charges
Voice enablement of picking, cycle VICS bill of lading
counts, replenishments, and putaway TM Freight charges
Shipment creation in
Balance dock door usage Transportation Management Import/export of charges

QC packing improvements New international rating model Billing based on labor usage

Optimize cluster pick to cart Zone based rating Profitability analysis

Easy user/role screens New TM APIs Enhanced reporting

Load splitting Excel export of TM shipment

Multi-threaded wave shipping Translation of rate date excel


export/import
Flow-thru enhancements
Labor Management
Cluster picking by wave
Auto computation of actual
Task dispatch by priority indirect rates

Display item description in user Improved pre-loaded labor standards


language
Workforce management features
Dimension restrictions on putaway
Payroll extract
Compliance labeling controls and
features based on owner and Ship-to Travel speed configuration

Shipping lot control by item Personal and fatigue allowances


and customer
Cycle counting and loading standards
Custom Year in Date conversion
Labor plan estimates based on
Slotting average or historical actuals

Multiple tracking IDs for Multiple warehouse support


SPS integration on facility viewer

Cartonization enhancements New/enhanced reporting

Core Application Portfolio Infor Discovery Guide | 205



Our No. 1 priority was to
implement a centrally
governed system. Infor HR
Service Delivery provided
a personalized HR portal
to drive employee and
manager self-service.
Our survey results show
employees were very
satisfied.”
Anne Paterra
Senior Director, HR
Shared Services, Kellogg Company

Core Application Portfolio Infor Discovery Guide | 206


Infor Global HR/Human Resource
Management and Talent Management
Infor Global HR/Human Resource Management
provides an organization’s workforce and leaders
with greater insight and a smarter way to optimize
business operations.

Infor Talent Management helps organizations




develop and retain the right people, while making


smart organizational and workforce decisions that
align with strategy.

Strategic Objectives 10x Highlights


Global HR/Human Resource Talent Management
Automate routine administrative tasks
Management
Compensation—Distribute merits and
Track and manage employee
Person System of Record—Maintain incentive awards
information
one version of truth so you know
everything about your people and Goal Management—Establish goals
Make the workforce more
processes that surround them and track progress
self-sufficient
Competency Framework—Provide Development Planning—Manage
Support organizational strategic goals
a model for what good looks like. employee growth

Identify top candidates


Position Budgeting—Manage Performance Management—Measure
budget variances performance and provide feedback
Keep talent engaged and coaching
Health & Safety—Drive compliance
Create development and training plans and manage risk Succession Management—Avoid
potential disruption with by managing
Reduce attrition and flight risk Employee Relations—Track and your internal talent pipeline
mitigate issues
Talent Acquisition—Source and
Human Resources—Drive identify top talent to best fit quickly
business processes and easily

Payroll (HRM)—Quickly and easily


handle complex payroll calculations
with highly scalable engine
Core Application Portfolio Infor Discovery Guide | 207
Infor Global HR: Why Upgrade?

capabilities
Old Versions 10.2 11.0

Organization and Person Record • • •


Position Budget Mgmt. • • •
Employee Relations • • •
Occupational Health • • •
Employee Safety • • •
Personalized Self Service Portal • • •
Absence Management • • •
Time Entry • • •
Benefits Administration and Enrollment • • •
HTML5—Desktop/mobile responsive for all roles • • •
Configurable Self Service Portal • • •
Enhanced Payroll integration • • •
Yes No

Core Application Portfolio Infor Discovery Guide | 208


Infor Talent Management: Why Upgrade?

capabilities
Old Versions 10.2 11.0

Goal Management • • •
Performance Management • • •
Learning and Development • • •
Succession Planning • • •
Development Planning • • •
Talent Science Infusion • • •
HTML5—Desktop/mobile responsive • • •
Mobile external candidate application •* • •
Yes No

Core Application Portfolio Infor Discovery Guide | 209


Infor HR Service Delivery
Infor HR Service Delivery (HRSD) includes five
applications that help reduce the cost of HR
service delivery: HR Knowledgebase, HR Case
Management, Onboarding, Offboarding, and Total
Rewards. This suite of solutions helps customers
transform HR into a strategic partner and fully
engage employees, while lowering annual HR
service delivery costs by an average of 20% to 50%.

Languages
Knowledgebase/Case Management

Bulgarian • Greek • Russian •


Croation • Hungarian • Serbian (Cyrillic) •
Czech • Italian • Simplified Chinese •
Dutch • Japanese • Spanish (Mexican) •
English • Korean • Spanish (Spain) •
French (Canadian) • Polish • Swedish •
French (France) • Portuguese (Brazil) • Turkish •
German • Romanian • Ukrainian •

Onboarding/Offboarding Total Rewards

English (US) • English • Italian •


Spanish (Mexico) • French (Canada) • Spanish (Mexico) •
Note: This information represents
French (France) • Spanish (Spain) •
the current state of product readiness vs. German •
the desired or planned future capabilities
in the roadmap.

Core Application Portfolio Infor Discovery Guide | 210


Infor Learning Management
Infor Learning Management is an easy to use
software solution that delivers strategic learning
across the extended enterprise to help employees
do more of what they were hired to do, which helps
improve performance and productivity.

Strategic Objectives

Accelerate creation and dissemination of proprietary Align development to business results


learning content
Meet mobile demand
Encourage collaboration among learners
Overcome geographical and language barriers
Drive learning throughout the extended enterprise

Core Application Portfolio Infor Discovery Guide | 211


Languages

LMS Portal, Admin, and


Content Creator Portal Only

English (US) • Arabic • Kazakh •


French (France) • Bulgarian • Lithuanian •
German • Croatian • Latvian •
Italian • Czech • Macedonian •
Spanish (Spain) • Danish • Norwegian •
Dutch • Polish •
Coming Soon Estonian • Portuguese •
Finnish • Romanian •
Indonesian •
French • Russian •
Korean •
German • Simplified Chinese •
Thai •
Greek • Serbian •
Hebrew • Slovenian •
Industries Hungarian • Spanish •
Financial Services • Icelandic • Swedish •
Healthcare • Italian • Turkish •
Manufacturing • Japanese • Ukrainian •
Public Sector •
Retail •
Transportation •
Note: This information represents
the current state of product readiness vs.
the desired or planned future capabilities
in the roadmap.

Core Application Portfolio Infor Discovery Guide | 212


10x Core Features
Learning Management Social Learning Mobile Learning

Create, publish, deliver, manage, and Create blogs, wikis, videos, and Interact with learning via smartphones
track learning from a single platform. podcasts to enhance learning. Enable and tablets. Our solution is compatible
networking, collaboration, and with all major mobile devices for
Ad Hoc Reporting informal learning to support learning learning on-the-go and on-demand.
objectives.
Generate ad hoc reports and view
analytic dashboards to measure the Learning Content Management
business impact of learning activities. and Creation
Access real-time information and gain
insight into what users are learning Transform SMEs into content authors
by viewing their session activity who can create, update, and localize
and scores. effective and engaging media-rich
eLearning content more efficiently.
Allow learners to interact with their
content from laptops, smartphones,
and even off-line.

Core Application Portfolio Infor Discovery Guide | 213


Infor Talent Science
Cloud-based Infor Talent Science helps organizations
select, retain, and develop employees through
Predictive Talent Analytics™—the powerful combination
of talent science and big data. Our single assessment
captures the Behavioral DNA® of current employees
and the specific traits that determine success in the
user’s unique business environment. Those behaviors
are combined with specific performance metrics to
build validated Performance Profiles used to select
new hires, coach current employees, and identify
best-fit opportunities for succession. Talent Science
transforms businesses by delivering significant gains
in employee retention and performance for clients in
industries including retail, healthcare, real estate, and
business process outsourcing.

Strategic Objectives
Decrease turnover Streamline hiring processes
Identifies candidates who are likely to be productive and By reducing turnover and streamlining the process to find new hires,
satisfied with the role and remain in their position longer. clients reduce the cost and effort associated with talent acquisition.

Improve performance Reduce risk


Candidates who better fit to a role will become productive By using objective, defensible criteria in hiring decisions, clients
sooner and achieve higher levels of performance. reduce risk associated with subjectivity and bad hires.

Core Application Portfolio Infor Discovery Guide | 214


Languages

Chinese (Mandarin) • Japanese •


English • Maly •
French (Canadian) • Portuguese (Brazil) •
French (European) • Simplified Chinese •
German • Spanish •
Indonesian • Spanish (European) •
Italian • Thai •
Note: This information represents
the current state of product readiness vs.
the desired or planned future capabilities
in the roadmap.

10x Core Features


Performance Profiles Candidate Best-Fit and Candidate Management
Career Path Planning Workflow
Assessment of employees’ Behavioral
DNA—weighted behavioral Comparison of applicants against Configurable workflow includes easy
characteristics that predict success for multiple roles to identify best-fit sorting and icon-based UI for workflow
each role based on client-specific KPIs. position for initial hire and potential actions, customizable pre-screens, and
against future roles. candidate letters/emails.
Candidate Assessment &
Score Card Interview, Onboarding, Analytics
and Feedback Guides
Desktop or mobile browser-based Graphical reporting of candidate
single assessment instrument for Customized, text-based guides volumes, overall fit of hires.
measuring behavioral preferences and generated on-the-fly to help
providing instant comparison against managers, recruiters, and employees
roles; easy-to-read graphical reports convert behavioral data into
for reviewing fit. actionable insights for selection
and development.

Core Application Portfolio Infor Discovery Guide | 215


Infor Workforce Management
The Infor Workforce Management portfolio is
a comprehensive solution that encompasses
the full life cycle of workforce management
processes. This strategic tool includes Budgeting
and Forecasting (Planning), Time and Attendance,
Absence Management, Scheduling and Staffing,
Task Management, and Workforce Performance.

Strategic Objectives

Manage labor costs and compliance through scheduling. Improve employee engagement by providing them with
control over parts of their work environment.
Ensure pay compliance through automated wage and
hour rules. Improve transaction times and information access
through an optimized user experience.
Facilitate long-term workforce planning, connecting to
shorter-term labor forecasting.

Core Application Portfolio Infor Discovery Guide | 216


Languages

Czech • Italian •
Chinese • Japanese •
Dutch • Polish •
English • Portuguese (Brazil) •
Finnish • Russian •
French • Spanish (Mexico) •
German • Turkish •
Hungarian •
Note: This information represents
the current state of product readiness vs.
the desired or planned future capabilities
in the roadmap.

10x Core Features


Budgeting and Forecasting Time and Attendance Task Management
(Planning)
Provides a highly scalable web-based Allows organizations to allocate
Manages the full workforce planning platform that enables organizations specific work tasks to resource
and budgeting life cycle from to manage and control all of their time which is available and able.
strategic budget creation and and attendance processes.
real-time budget management
through tactical forecasting. Absence Management

Scheduling and Staffing Allows managers to see employee


absences at the team level,
Industry-specific scheduling processes empowering managers to quickly
allow for schedules that focus on assess the impact of individual
meeting operational demands, absences on the greater team.
while controlling costs and ensuring
compliance.

Core Application Portfolio Infor Discovery Guide | 217


Infor Workforce Management: Why Upgrade?

capabilities
5.x or earlier 6.x 6.x SaaS

View additional employee information directly


on the Timesheet • • •
Enhanced clock entry and absence control indicators
for supervisors • • •
Enhanced information and processes for mobile devices • • •
Improved Supervisor Approval Worksheet • • •
Multi-view Scheduler (MVS) improves shift options,
shift management, and communication • • •
Improved shift options provide better rotational shift
and relief shift management • • •
Create rotational schedules of any length • • •
Predictable expenses • • •
Included updates • • •
Lower TCO • • •
Yes No

Core Application Portfolio Infor Discovery Guide | 218



Building on decades of
industry specialization,
the new Infor is focused
on accelerating innovation
and delivering beautiful
applications that emphasize
clarity and ease-of-use,
helping customers make
decisions with remarkable
agility and astonishing
speed, wherever they are–at
the office or on the go.”
Charles Phillips
CEO of Infor

Industry Solutions Infor Discovery Guide | 219


Section 5

Core Applicaton Portfolio


Industry Solutions
221 Distribution SX.e
224 Infor Cloverleaf
Integration Suite
226 Healthcare—
Revenue Cycle
Management
228 Care Workloads
229 HMS
232 
Public Sector
(Hansen)
237 
Public Sector—
Libraries

Industry Solutions Infor Discovery Guide | 220


Infor Distribution SX.e
Infor Distribution SX.e’s suite of best-of-breed
solutions helps distributors like you to automate,
streamline, and modernize your operations
to boost profitability.

• Extraordinarily flexible solutions can be configured to support • D


 elivers ease of use and visibility of critical information across
the distributor’s lifecycle now and in the future. the enterprise suite that empowers users to make better,
more informed decisions.
• O
 mni-channel order processing matches the shifting landscape
of buyer behavior, including traditional, phone, fax, email,
e-commerce, showroom or retail, vending, consignment,
mobile, social, and other distinct vehicles.

Languages

English •
French •
Spanish •

Industry Solutions Infor Discovery Guide | 221


10x Core Features
International Support OE Enhancements Completely New User Interface

Spanish and French translations Order Quick Grid entry Embedded Infor Ming.le
• Multi-language description search
• Harmonized tariff codes Display last cost update with last Embedded Infor Enterprise Search
price paid
Contextual BI
PO Enhancements Customer-specific barcodes on
packing slip Closed-loop Workflows
Demand Center
Flag non-cancellable/ Mega menus
Increased field size—Vendor nonreturnable items
Product number
Personalization
Bi-directional notes
Value-add Enhancements Export Grid to Excel
Automated freight allocation on
Value-add and kit product revisions DC WH directs

Excel export for value-add and kit Counter Sales improvements


line items
Freight recovery bump
Labor reporting
Order origin code
Costing in value-add
Extended shipping instructions
Production Availability view
CenPOS instant payment—Order
Fabrication Assembly Entry/Receive on Account

10x Common Component Adoption


Integrations Updated Localizations Microverticals

Inforce Language packs for Spanish Industrial


and French
Lawson Financials Electrical
UK localization
Infor Supply Chain Execution Building Materials

Configure Price Quote P/HVAC

CPQ Channel Sales JanSan/Paper

Billtrust Interface
• Efficient catalog searching
• Multi-channel quoting and ordering
• Returns

Industry Solutions Infor Discovery Guide | 222


Infor Distribution SX.e: Why Upgrade?

capabilities
Old Versions SX.e v10x

Powerful new user experience • •


Expanded core microvertical functionality • •
Integrated supply • •
Omni-channel commerce • •
Advanced inventory management • •
Buyer’s control center • •
On-premise, hosted, hybrid, or cloud deployment • •
Expanded international support • •
“Google-like” search capabilities • •
Infor Ming.le-enabled for a modern user experience and
social collaboration • •
Contextual web parts • •
Infor ION enabled • •
Business Vault integration • •
Infor Distribution Business Analytics • •
Infor Lawson Enterprise Financial Management integration • •
Credit card processing enhancements • •
Infor CPQ integration • •
Product restrictions • •
Infor CRM integration • •
Infor Service Management integration • •
Vendor data import tool • •
Yes No In Progress

Industry Solutions Infor Discovery Guide | 223


Infor Healthcare—Infor Cloverleaf
Integration Suite
Infor Cloverleaf Integration Suite is a comprehensive
healthcare integration platform that facilitates high-
performance, high-capacity integration that enables
data flow across disparate information systems
regardless of the source system, message format, or
transmission protocol.

• Connects data stored in application silos via a single integration • Simplifies interface development and maximizes the reuse of
platform for maximum flexibility and scalability. interfaces via an easy-to-use, graphical, drag-and-drop interface.

• Exchanges healthcare standards-compliant information securely


within and beyond the organization’s four walls.

Strategic Objectives 10x Highlights


Bolster compliance with Streamline Health Interface reusability
US healthcare requirements Information Exchange Enables reusability, sharing, and
Address industry, market, and government- Create one platform to assist healthcare collaboration across disparate
specific requirements, particularly organizations with regulatory and Cloverleaf environments.
Meaningful Use Certification, and Meaningful Use compliance, manage
HIPAA readiness. connectivity, and exchange across all Monitoring
disparate health information data sources Proactive alerts notify IT resources when
Evolve technology platform and applications, and support a highly critical interfaces are unresponsive or
reliable, secure, scalable, high-throughput acknowledgments have not been received.
Improve and add critical technology
environment to manage complex, secure Provides mobile and browser-based
components that enhance integration,
data transfer, and exchange. tools to control interfaces and resend
process automation, user experience, and
business intelligence, while adopting Infor’s messages. Also supports message tracing
User-friendly graphical interface and reporting to support auditing and
emerging technology platforms, including
Infor 10x, ION, and Infor Ming.le. Enhance user interface to simplify and diagnostics.
speed development, increase usability of
monitoring and control, and incorporate
mobile technologies.

Industry Solutions Infor Discovery Guide | 224


10x Common Component Adoption
Security Integration Data Availability

Security Server Data Integrator High availability

Secure Courier Web Service Adapter Global Monitor

Secure Messenger IHE Adapter Message Warehouse

Auditing Clinical Bridge Mobile applications

Microverticals Hosted Health Information Exchange Cloud

Healthcare Infor BI

Direct Adapter

Industry Solutions Infor Discovery Guide | 225


Infor Healthcare—Revenue
Cycle Management
Infor Healthcare Revenue Cycle Management
helps healthcare organizations simplify their
complex patient billing and collection activities
to maximize collections, reduce gross days
receivables outstanding, and improve cash flow.

• U
 ser-configurable and rules-based system design • Automated denial management integrates with online workflow.
delivers exception based processing integrated with
online workflow management. • Provides client-configurable analytics.

Strategic Objectives 10x Highlights


Enhance revenue collections Cashiering—Front Desk/Cashiering Modularization
and billings Window application Dynamic Assembly allows Implementer to
Address industry and market needs based Provides better security, audit, and create a start-up configuration file.
on regulatory demands and importance of balancing of cash-to-cash drawers
cash collections and cash management. and bank deposits. Localization
Add multi-language capabilities and support
Expand globalization capabilities Financial integration for additional languages, including Spanish,
Incorporate multi-language capability Adds drop-in integration with French, and German.
and add language libraries, while refining Infor Financial applications.
functionality for the Canadian market.

Industry Solutions Infor Discovery Guide | 226


10x Common Component Adoption
Integrations Technology Business Analytics

Infor Lawson ION Revenue Cycle


Management Analytics
Admitting Process Automation
Customizable Dashboards
Diagnostic Imaging Business Intelligence and Reports

Lab New Localizations Customer-driven or LCS driven

Emergency French-speaking Canada Data cubes fully integrated

Outpatient and specialty clinics Access information in spreadsheets


Microverticals
Physiotherapy Rapid deployment of Analytics
Hospitals

EDI Standard reports


Physicians’ practices

Specialty practices and labs

Industry Solutions Infor Discovery Guide | 227


Infor Care Workloads
Based on the GRASP methodology, Infor Care
Workloads provides effective management of staff
workloads and drives sustained organizational
improvements, including reduced labor costs,
enhanced quality outcomes, increased revenue, and
employee and patient satisfaction.

• M
 aximizes workload efficiency • P
 atient-centric

• B
 alances workloads across staff • Treats every patient as unique

Strategic Objectives 10x Highlights 10x Core Features


Optimize workload balancing Data Interchange
Acuity-based workload balancing
Provide automated and optimized Integration with Infor Cloverleaf enables
workload balancing for both clinical and connectivity and data exchange across
non-clinical units. multiple data sources and applications. Usability enhancements

Increase integration with other Integrations Infor SoHo User Experience


Infor products Integrates with Infor Workforce Management
Enable seamless integration and data flow to exchange staff data and inform workload New administration console
between Infor Workforce Management and management.
Talent Management to enable a complete Supports care coordination
picture of workforce activities and analysis. User-friendly graphical interface
Infor SoHo User Experience maximizes Capture direct and indirect workloads
efficiency and productivity, increases
usability, and minimizes effort.
Infor Workforce Management
integration

Infor BI integration

Infor Talent Management integration

Industry Solutions Infor Discovery Guide | 228


Infor HMS
(Hospitality Management Solution)
Infor HMS includes all the capabilities to manage
the hospitality process, built-in, not bolted-on,
for the independent hotel, a smaller chain, or
a global company.

• A
 llows hotels to optimally manage every aspect of the guest • G
 lobal support, localizations for dozens of countries, and multi-
experience, to drive both increased revenue and better lingual capabilities meet the needs of global hotel companies.
bottom-line results.

• F
 lexible deployment, with both on-premise and SaaS options,
and deep, customizable functionality meets the needs of small-to
large hotel operations—from 5-star to budget to military billeting.

Strategic Objectives 10x Highlights


Bolster core functionality Enable adoption of high- Intuitive, beautiful, easy to Expanded ION integrations
Incorporate highest priority value extension applications navigate user interface to power HMS
features requested by the Provide Hospitality Industry Creates faster user acceptance Delivers proactive and
marketplace to ensure Suite expansion opportunities and lowers training costs. preemptive control and
compelling functionality for for customers with packaged foresight across application
customers. integrations. Drill back from queries and process flows.
Infor Ming.le social feed
Specialize by industry Make modernization Workspace and in-context
Provides ability to drill directly
Enhance microvertical seamless back to source transaction queries OneView for BOD
functionality with pre-built Offer customers compelling from queries, so users can take timeline
templates and report packs for opportunities to evolve their immediate action and get better Delivers more robust
Hospitality and Hotels, Gaming, solution with ION, Mobility, Infor results, faster. functionality through compelling
and Public Sector. Ming.le, Analytics, and cloud workflows within the application
conversion to SaaS. and across suite.
Expand globalization
Add new languages, particularly
Spanish and Russian, to
support hospitality businesses
worldwide.

Industry Solutions Infor Discovery Guide | 229


Languages

English • Simplified Chinese •


German • Spanish •
Portuguese (Brazil) • Traditional Chinese •

Industries
Americas EMEA APAC

Hospitality • • •
Public Sector • • •
Note: This information represents the current state of
product readiness vs. the desired or planned future
capabilities in the roadmap.

10x Core Features

HTML5 cross-browser support Zero downtime for night audit Integration with Infor Q&A

Single installation PCI/PADSS compliant—100% Cloud or on-premise deployment—


web architected Saas-enabled
PMS and CRS (Call Center)
HMS Mobility via iPad Standard interfaces supported
Multiple property (SaaS/multitenant) (150+ interfaces)
Guest check in
Dynamic packages Windows Server 2012
(enhanced guest experience) Guest check out
Windows 8 client
Guest preference recognition Concierge functionality
SQL Server 2012
Improved usability via Framework Housekeeping room status
Web user interface customization
Screen designer via Framework In-context BI (guest stay, check in, (Blue 2.0 or SoHo User Experience
check out) according to device/render mode)
Revenue management
ION integration with EAM Integrated with Infor Ming.le
Foundation

Industry Solutions Infor Discovery Guide | 230


10x Common Component Adoption
Integrations New Translations Microverticals

EAM Russian (planned) Hospitality—Hotels

Infor Business Vault Portuguese/Brazil (planned) Public Sector—Military (planned)

SunSystems Spanish (planned)

EzRMS Arabic (planned)

Technology Stack Mobile

Client runs on prevalent browsers Mobile HMS via iPad


(IE, Firefox, etc.) • Guest check in
• Guest check out
Infor Ming.le Foundation • Concierge functionality
• Housekeeping room status
In-context BI
Query &Analysis
Drill-back
ActivityDeck for ION alerts
ION (Workflow, Events, integration)

Industry Solutions Infor Discovery Guide | 231


Infor Public Sector Suite (Hansen)
Assets, Utility Billing, Community Development/Regulations,
and CRM
Infor Public Sector Suite (Hansen) provides complete,
integrated, end-to-end solutions that simplify the
business of managing government and make community
interactions more efficient, effective, and transparent.

• O
 ffers flexible deployment on-premise, • D
 elivers a comprehensive mobile solution • S
 upports multiple channels of
in the cloud, or in a hybrid configuration, for both field inspectors and work crews, communication, allowing departments to
along with modern tools—such as designed specifically for how they work in work more closely together.
integrated maps, event notifications, and the field.
process flows.

Roadmap

2014 2015 2016

10x 10x 10x

150+ enhancements 150+ enhancements Configured Linear Asset

SoHo User Experience SoHo User Experience Infor Field Inspector on Windows

Cross-browser (HTML5) Cross-browser (HTML5) Infor Field Inspector with Asset


Inspections
Valuations enhancements Valuations enhancements
Infor Field Inspector Store and Forward
Accessibility (508 compliance) Accessibility (508 compliance)
Redesigned detail page process
User Experience Grid Enhancements User Experience Grid Enhancements
System-wide filter codes
“Dynamic utility billing and CRM— “Dynamic utility billing and CRM—
responsive design responsive design Content Manager enhancements

New contact design New contact design Formula enhancements


with Intellisense
Address to address relationships Address to address relationships
CDR Milestone management
GIS mapping annotations and redlining GIS mapping annotations and redlining improvements
Configured linear Infor Mobility (Android) New administration features including
integrated configuration and logging
Infor Mobility (Android) • CDR Inspections App management
• CDR Inspections App • Customer Service App Rhythm for Civics–Next Generation
Portal Experience
• Customer Service App • Work Management App
100+ enhancements
• Work Management App

Industry Solutions Infor Discovery Guide | 232


Strategic Objectives 10x Highlights
Bolster core functionality New HTML5 browser operating Certified ION integrations to Infor’s
Build leadership globally by utilizing over within Workspace best-in-class solutions
25 years of best practice experience and Allows Infor Public Sector customers to take Delivers more robust functionality through
provide the only end-to-end operational advantage of more Infor solutions and use compelling workflows within the application
solution set in the market. the full power of Infor Ming.le. and across suite.

Specialize by industry New software delivery model Deeper industry functionality


Enhance microvertical functionality with Major functional updates will be available Reduces the need for customer unique
pre-built templates and report packs for to customers faster, on an annual basis. modifications or third-party solutions, and
Regulatory and Revenue Optimization, Can easily integrate with industry-standard expands vertical reach.
Infrastructure Management, Citizen solutions.
Services Management, and Planning, Embedded Enterprise Search
and Public Safety. New, modern user interface—social Use familiar, consumer-grade search to
and mobile immediately access information. Can greatly
Enable adoption of high-value
Provides the most comprehensive improve service levels.
extension applications
and modern Public Sector solution
Provide expansion opportunities for in the market.
customers with packaged integrations to
Infor Lawson, Infor Risk and Compliance,
Enroute, and HCM.
Languages
Make modernization seamless
Offer customers compelling opportunities
to evolve their solution with ION, and English •
Infor Ming.le.
Portuguese (via Assima) •
Enable e-content, digital assets,
and mobile Spanish (via Assima) •
Support for full integration with third-party
e-content providers, particularly e-books
Partners can provide: English, Portuguese
and audio books.
(via Assima), and Spanish (via Assima)
Support for digital asset management.

Better support for mobile interfaces.


Industries
Integrated E-sources Americas EMEA APAC
Better integration of e-materials (e.g.
packages management, license Public Sector • • •
management, etc.)

Note: This information represents


the current state of product readiness vs.
the desired or planned future capabilities
in the roadmap.

Industry Solutions Infor Discovery Guide | 233


10x Core Features
Assets and Work Management CIS Billing GIS and Citizen Portal

Transportation (rail, roads, and streets) Manage accounts Spatial views of work

Work Management Utilities Utility billing GIS context commands from the map
(water, sewer, storm)
Water Meter management 100+ points of access to GIS data
Mobile
Solid Waste management Citizen service requests
Facilities (parks, building,
facilities, equipment) Track delinquency Citizen permit and license
management
CRM and Call Center Collection management
Online utility billing management
Service requests Budget billing

Case management scripting Citizen Portal

Cost recovery Community Development

Public outreach Manage applications and licenses

Mobile 311 Fee and revenue management

IVR Advanced workflow design

GIS License renewals

Inspection and review scheduling

Case and violation tracking

Industry Solutions Infor Discovery Guide | 234


10x Common Component Adoption
Integrations Mobile Microverticals

Lawson IPS CDR, CRM Water

Human Resources IPS Assets/Work Management Transportation/Transit

EnRoute Analytics Regulatory and Enforcement

Infor Risk and Compliance Business Intelligence Citizen Services

New Localizations Business Analytics Public Safety

Portuguese (via Assima) Business Vault

Spanish (via Assima)

Japanese (via Assima)

French (via Assima)

Hindi (via Assima)

Arabic (via Assima)

Industry Solutions Infor Discovery Guide | 235


Hansen: Why Upgrade?

capabilities
Hansen 7 Hansen 8 Upgrade X

Enterprise Asset Management

Flexible licensing and permitting

Browser—HTML 5

Enterprise mobility

Modern GIS integration

SoHo modern look and feel

Dynamic utility billing and CRM responsive design

Built-in configuration tools

Workflow formula to manage business rules

Enhanced reporting

Service requests, automatic creation of correspondence,


work orders and cases

Managed services

Infor ION integration

Infor Ming.le

Yes No

Industry Solutions Infor Discovery Guide | 236


Infor Public Sector—Libraries
Infor Library Solutions is a comprehensive array
of applications that delivers end-to-end automation
to improve resource management and improve
customer service.

• Provides integrated tools for managing all library operations, • D


 elivers advanced statistical analysis and in-depth
including circulation, cataloging, acquisitions, serials trend reporting for insight into how customers use
management, and reporting. the library’s collections.

• Combines a library’s website and its catalog into an interactive,


personalized environment for exploring collections and services.

Strategic Objectives 10x Highlights


Bolster core functionality Multi-format Social
Expand leadership globally based on nearly Allows libraries to manage and showcase Allows users to login via Facebook Connect,
four decades of best practice experience diverse collections through inherent Google accounts, and Yahoo accounts.
with discovery solutions, statistical analysis, system flexibility.
and integrated library systems. Mobile
Data storage and indexing Provides access on the go via mobile
Provide flexible deployment options Allows libraries to define which elements web profile and Android app.
Deliver SaaS solutions to establish to store, their format, what is mandatory,
strong competitive positioning globally what to index, how to index. Analysis
in emerging segment. Allows libraries to use analysis to drive
Flexible workflows collection development, and understand
Expand globalization Creates flexibility in workflows with multiple how collections and services are used.
Add localization for Latin America, Europe, approaches andmethods tailored towards
the Middle East, and Asia via Local.ly. a library’s specific environment. Dashboards
Provides easy access through
Enable E-content and mobile Extensibility “pick and click” functionality and
Support full integration with third-party Extends services by interfacing with customized dashboards.
e-content providers, particularly e-books third-party systems using industry
and audiobooks, while delivering additional standards and availability of APIs. Data exports
support for mobile access. Allows export of data in standard
Discovery for generating reports.
Delivers an online environment that allows
libraries to market services, promote Data manipulation
collections, and engage users. Supports Provides tools for data manipulation
access to information from mobile devices. to create in depth analysis.

Content management
Goes beyond search by integrating a
library’s website, catalog, external content,
and e-content within a single environment.

Industry Solutions Infor Discovery Guide | 237


Languages Industries
Americas EMEA APAC

English • Academic • • •
Dutch • Public • • •
French • Schools • • •
Special • • •
Note: This information represents the current state of product readiness vs.
the desired or planned future capabilities in the roadmap.

10x Core Features


V-Smart V-Insight Iguana

Integrated modules for cataloging, Delivery of key business metrics Integrates library’s website and
circulation, acquisitions, serials and reports catalog

Flexible metadata management, data Hot lists to highlight popular works Complete content management
storage, and indexing system (CMS)
Flexible period definition
Services-oriented architecture for Widget-based. Includes text, images,
system extensibility Sophisticated data manipulation, and functions
such as restrictions, data grouping,
Web-based; application logic stored scoping, and filtering Supports external content, such as
on server. No client install required mashups, RSS, Twitter integration
Visual dashboard reporting and
Server runs on Linux, Unix, and graphing capabilities Robust search capabilities and results
Windows display; sorting, facets, related terms,
Export options to Excel, HTML, status display, full and brief records,
Client runs on prevalent browsers PDF, printer fuzzy logic
(IE, Firefox, etc.)
Comprehensive security/user Borrower activities; current loans,
Customizable and visually appealing permissions loan history, payments, reservations,
user interface interests, reading lists, personal data,
linked accounts
Comprehensive security/user
permissions Personalized; user logs in and views
information based on interest areas

Flexible profiles, e.g. for branches


and groups

Mobile, responsive design

Social integration

Industry Solutions Infor Discovery Guide | 238


WWW.SuccessWithCRM.com 269-445-3001 -

Dick Wooden, President


Dick@SuccessWithCRM.com

infor.com

Infor builds beautiful business applications with last mile functionality and scientific insights for select industries delivered as a cloud service. With 14,000 employees and customers
in more than 200 countries and territories, Infor automates critical processes for industries including healthcare, manufacturing, fashion, wholesale distribution, hospitality, retail, and
public sector. Infor software helps eliminate the need for costly customization through embedded deep industry domain expertise. Headquartered in New York City, Infor is also
home to one of the largest creative agencies in Manhattan, Hook & Loop, focused on delivering a user experience that is fun and engaging. Infor deploys its cloud applications
primarily on the Amazon Web Services cloud and open source platforms. To learn more about Infor, please visit www.infor.com.
Copyright© 2016 Infor. All rights reserved. The word and design marks set forth herein are trademarks and/or registered trademarks of Infor and/or related affiliates and
subsidiaries. All other trademarks listed herein are the property of their respective owners. This document is provided for informational purposes only and does not constitute
a commitment to you in any way. The information, products and services described herein are subject to change at any time without notice. www.infor.com.
INFDTP1383120-en-US-0416-6

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