Give me questions to get to know you a little bit more even when I'm explaining if you need me to

repeat the question sure sure yeah OK so do you know anything about increase company or
business partners ah well definitely before I applying to volunteer for a in Greek company I
definitely googled it and I read some information on your website and and also I watched a lot of
like the stories the videos on your website I feel so touched thereafter so far OK then I definitely
yeah definitely know that your organization has a brilliant reputation and definitely what you're
trying to achieve is something I'm very passionate about yeah to hear that so let me just tell you a
little bit about in great company and how we engage with Ferris karina's private life because you
might scare these names come up quite a bit and then you would be able to you know if you're
understanding so that you can easily understand how we reference it

so in great companies we are the volunteer, we facilitate the volunteer program that means that we
created volunteers be on board them, we orientate them, we match them with our senior class,
and then we also support them throughout the experience. so that's what we do
and we normally all are seniors that we match up all the seniors, with their care packages are
managed by first care and especially predominantly but not exclusively these are not having their
care packages managed through first care. but majority of the cases are. so that's how we interact,
and fairest care is a not for profit age characters but if your company will let them down the East
Coast of Australia. we have three residential villages which are which are located in upper NSW,
but in addition to that mainly this at home sitting in the community and we provide them with
community services which include things like nurses and carers is occupational therapist we
also haven't any health Department so in for example if you want to Delhi then check your vitals
appear at exceeding you can do that through actually health Department. yeah yeah but I think
along so for example we end up before an emergency. we normally pick you up too unlikely
colognes and also we have a virtual social platform which allows our our seniors to connect on
over the Internet and participate in a wide range of different programs, so that could be anything
from yogurt to Tai chi a cooking class. it's really trying to innovate the educare space. and as far
as like is original assessment service partner but they also do central packages and assessments
high level overview of how we engage with our differences with our business partners and

show me a little bit more about the volunteer program so this one is really designed to connect
people in need of support and social connection so we will be looking for caring friendly and
enthusiastic volunteers. you don't have to have a background in the medical field social
services community development if you do that's a bonus, but it's not a prerequisite to participate
we just look for people who want to give back to the community connect socially with senior
people you know prefer have woke up in a take a walk you know just have a chat in their home
so it's really about developing a unique relationship with your senior client and just spending time
with them so is this kind of similar to what you expected really relate to me. yeah OK that's great
so do you think you'd be able to commit to at least six months of the program.

currently I'm holding a student subclass 500 yeah it's gonna explode definitely over six months
yeah so you are in a student visa at the moment yeah exactly yes OK so valid.
how long is it valid for we just always access quickly so just to make sure that we understand

it should be valid Until September but then you intend to renew it yeah so yeah I got three years
more yeah OK turn to radio you have three more years excellent.

OK people here's here OK that's great so why would you like to volunteer well I mean it contains
a definitely a lot of reasons well me personally I really want to become a volunteer because this is
a cause I'm very passionate about them I'm definitely also looking to make good use of the time
that I have available I mean I've I believe I have skills the quality the attributes that are have been
developed over the years to working as a volunteer and help me to make a definite make a
contribution to in community and also I believe I'm at the stage in my life where I really need to
get different experience working for your organization that genuinely wants to make a difference
in the early community I mean for me personally being a volunteer is definitely is is rewarding out
but I know that it's definitely a tough draw but I really enjoy working alongside with other like
many people who just like me just driving to make a positive difference in the early community
yeah yeah OK

have you any similar experience in the past yeah definitely so currently being volunteering in a a
organization for tutoring and also I guess I have a lot of life and work experience Experience that I
think that definitely helped me to become a volunteer I'm really could have his people
communication experience of developing and maintaining positive relationships and I've also
experience of communicating with different people from all walks of lives yeah OK yeah so so
you you like communicating so actually this is kind of the same to the questions I wanted to ask
about you so what's the personal qualities do you have that you think would be good for you to
that would help you be a good volunteer with two years but well I mean I my core values include
integrity listening empathy and understanding and trustworthy I guess I mean I'm definitely also a
good communicator I understand that I'm communication is definitely a big part for volunteering
and yeah and also I mean I'm also be a good listener to have abundance of empathy and
understanding I believe it's I can definitely contribute positively to elderly community I guess
yeah yeah that's great OK

So what what interests you have like what are your hobbies this other experience that you
think would be relevant to volunteering with seniors
well I mean me personally definitely really enjoy talking and socializing with senior people and is
respect to hobbies what do you mean you mean the anything from cooking so yeah I mean I don't
know I I'm really yeah yeah I know I know I know yeah I really enjoy cooking I mean I come
from China I I mean I can cook definitely a lot of dishes by myself and also I can make coffee and
yeah I really like desserts yeah I can make some desserts not really what other so how about well I
suppose yeah we it will be like you know socializing is a big one 'cause it's really about that the
social engagements any other technical experience or any other professional experience that you'd
like us to note down you mentioned to the chair a teacher organization did you save the day catch
you working yeah yeah yeah I'm currently volunteering am LA which is a like mentoring tutoring
organization a kernel catering yeah during a young people yeah OK OK OK teacher for OK
excellent and is there any other experience that you'd like us to know notes like what are you
studying I mean my my major is accounting but yeah like I I used to work in China as a as a tutor
working with a bunch of case age range from three years old to 15 years old I definitely feel like I
have I mean sometimes I feel like the kids up Richmond pretty much the same at the elderly
people they're very very very kind they're very very funny I mean I really enjoy working alongside
with those type of people here and also yeah and I have acquired the working with vulnerable
people card yeah

OK so we also ask our volunteers and more kind of a question around how they practice self
care in stressful situations So what do you normally do when you when you're stressed in order
for you to just double you know take care of yourself and cope with it I so you mean when I when
I feel under stress and your self care well me personally when I feel under stress I definitely have
a lot of ways to relieve myself for example personally really enjoy working out I definitely like
have a 55 like 5 kilometers run but definitely you know let my hair down and also as I just
mentioned I'm really good communicator if I feel stressed I definitely to share this my business
stress with my friends or family members and yeah I just want to be a good listener for them for
their advice 2 figure things out yes yeah actually the reason we ask is because when you you are
people who tend to be coming well or even pass away so you know channels for you to cope with
it so we just want to emphasize reality ability here is quicker yeah definitely

have your show how to take care of yourself and do that yeah it yes and we also ask a
question around if opinion time provided in you on an issue so it could be a serious nature so
a good example of this would be if they're starting to lose their balance and fall over but they
don't want anyone to know but they've told you So what would you do in this situation do
you think it's important to report it

that's that's a great question so you said you just says some elderly fell down or have some issues
yeah so they made it the other day but you know don't worry about it doesn't know I need to know
what would you do in this situation do you think it's important to report it to some container too
someone else like even to party to us and let us know that they are having an issue with their
balance or two you might have somebody that you think sometimes their relative you given the
number to get relative so you might want to inform them as well what would you do in this
situation well I mean the first thing that Springs to mind is that I definitely the first thing is
definitely communicate communicate with elderly and asking them what they are really thinking
their mind and these things definitely ring the Bell for me because my grandma used to be
someone who had some like some serious issues for them she used to have a like a she definitely
feels some pain in her body but she never told me and including my parents and like after a mouse
we found out it's is going seriously like the situation was seriously serious and all home my family
was totally shocked so watch yeah just curious and concerned with my grandma and I ask as she
told me that sometimes she just like somewhere in my shoes and she do she did not want she does
not want you know my family members to worry about her yeah so in this situation would you
report it I mean you know what do you think is it important reported are you me reported to her to
ask for example you could let us know and just or to emergency contact would you let us know to
supervisor for example that mean door too well in this case you don't have a supervisor but we do
have something you can I see well I guess I I mean I prefer to report yeah I guess the reason we
ask and

I know it's a difficult one but he kind of like sometimes you are complicated you have a
conflict of whether you know you need to make a difficult decision you want to maintain the
confidentiality solution you have to maintain it you have to report it for safety purposes you
have to make sure and like you said if maybe we converted it sooner than other people
wouldn't be able to support them earlier and help them definitely it's a it's a decision to report it
whatever you think you know anything out of the ordinary is important to supporting you know
for their safety be asking questions so that you understand this is what it means to volunteer with
years it can be sometimes this model straightforward as much as we're engaging in social activities
you might sometimes be faced with more difficult situations because I think about it at the you
know what do I do in this case it be always there at the drop of it you know and dropping an email
even with physical and it is so if you want us to just be aware and then OK so belligerent species
tend to be in two types that you can volunteer in their home so you can see official visit to their
home and spend time with them there but if you have a car and you or you were able to go
out even using public transportation you can escort them into accompany them into the
community you can give a movie you can go for a walk by the beach or in the park you can
go for you know it depends it depends on what you feel is comfortable for you and then So what
do you think would be what would you like to be involved in well Carla I don't have a vehicle but
I definitely really like I really enjoy like you said I work with the elderly is I of just to take that
takes a bus is saying every option for me yeah I'd love to do this OK well this is something that
you can always see but you know if they are well enough to use public transportation but you're
right if it's something that you do enjoy it's also a variation of how you can kind of spend time
with them right so will this put that down is there any areas you prefer not to get involved for
example do you experience allergies in pets with animals do you have any allergies that we need
to know all as I as far as I'm aware of no I've had no allergies yeah no yeah you find out about
volunteering with in great company I actually I found it the the job description or indeed yeah OK
so in order to become a volunteer with us we need to conduct a criminal history screening of all of
our tier sure this is a national police check which covers all States and territories of Australia we
don't need to get with your consent is that OK for you yeah yeah definitely yeah do you think
there is anything you'd like to disclose that would you reasonably believe maybe we turned on
your national police check no no no I don't so how would you be able to start with you I mean is it
normally the documentation for the application process we need to process a few documents and
this takes about three weeks depending on how she responds so how soon after that we should be
able to start or the during well yeah I can't I can start as soon as as possible yeah so currently I'm
on the holiday yeah have bond with time yeah OK and this is just a preliminary crime because
once we match you you'll be able to firm up a schedule but generally what days would you prefer
to volunteer week days and weekends morning or afternoon um well

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