Hello Mario,

Thank you for contacting us.

Please close the app using the Task Manager, then right click on the app's icon. Click on
Properties>Compatibility. 

Then check the box for "Run this program in compatibility mode for:"

Then click on Windows 7, Apply and Ok. This should solve the issue for now.

Let us know if you need further assistance.

Regards,
-----
Minerva Hernandez
Customer Support Manager
email@bittorrent.com | bittorrent.com

A Rainberry, Inc. Company

Interact with official BitTorrent accounts only. Make sure to check out our Safety Tips here!

Rainberry, Inc. reserves the right to continually evaluate, amend, modify, or terminate any policy at any
time. This policy is in effect on the date of publication and supersedes any previously released policy.
This policy does not alter the at-will status of any employee. Use or disclosure of this information is
restricted; contact Human Resources for additional information.

On Mon, 13 Jun at 10:05 PM , Mariojpadilla <mariojpadilla@yahoo.com> wrote:

Luisa,
Thank you for the quick response. Here is a screen shot of what happened after using it for
anout 2 days. 

Sent from my iPhone

On Jun 14, 2022, at 12:01 AM, BitTorrent <help@bittorrent.com> wrote:

Hello Mario,
 
Thank you for your response.
 
Could you please send in a screenshot so that we can better assist you?
 
Regards,

---------------------------------
Luisa H.
Customer Support Agent
email@bittorrent.com | bittorrent.com

A Rainberry, Inc. Company

Interact with official BitTorrent accounts only. Make sure to check out our Safety Tips here!

Rainberry, Inc. reserves the right to continually evaluate, amend, modify, or terminate any policy at any
time. This policy is in effect on the date of publication and supersedes any previously released policy.
This policy does not alter the at-will status of any employee. Use or disclosure of this information is
restricted; contact Human Resources for additional information.
On Mon, 13 Jun at 8:27 AM , Mariojpadilla <mariojpadilla@yahoo.com> wrote:
Luisa, i was sucessful in connecting to bit torrent but was able to use it for only abt 48 hours.
It is now not responding again. Wat do i do?
Thanks
mario

Sent from my iPhone

On Jun 11, 2022, at 7:33 AM, BitTorrent <help@bittorrent.com> wrote:

Hello Mario,
 
Thank you for contacting us.
 
We sent an email with instructions an hour ago. Did you receive our email? If not, please
check your spam folder.
 
Let us know if you need further assistance.
 
Regards,

---------------------------------
Luisa H.
Customer Support Agent
email@bittorrent.com | bittorrent.com
A Rainberry, Inc. Company
Interact with official BitTorrent accounts only. Make sure to check out our Safety Tips here!

Rainberry, Inc. reserves the right to continually evaluate, amend, modify, or terminate any policy at
any time. This policy is in effect on the date of publication and supersedes any previously released
policy. This policy does not alter the at-will status of any employee. Use or disclosure of this
information is restricted; contact Human Resources for additional information.