KPI NOSA 2023

PERSPECTIVE STRATEGIC OBJECTIVE

Homepassed IBP5.1
IBP5.2
IBP5.3
IBP5.4
IBP5.5
IBP5.6
IBP5.7
IBP5.8
IBP5.9
IBP5.10
IBP5.11

Asset Management IBP5.12

IBP5.13
IBP5.14
IBP5.15
IBP5.16
IBP5.17
IBP5.18
IBP5.19
 KPI METRIC

Engineering ops support (HPA, maps, asset mgmt) is within SLA (D+1)
HPA Response SLA D+1 (create and update home passed request)
Everage Produktivity Per Personnel Response
Manage dan support Deactivatio Homepass
NH Map audit
Homepass report delivery within SLA
Internal report delivery within SLA
Manage and support Migration, Rehoming, Split Node, Split FAT and Memo Active
Ensure accuracy in amdocs data input
Monitoring all update network
Network data accuracy

Hub Asset Is audit every 3 months

Asset in field (including hierarchy) is field and entried to system according to information from field
SLA Data Asset Publishing
Monthly summary report of network movement
Asset Hub maintained and updated every 4 months
Asset DOE maintained and updated every 4 months
Rekap memo active NRO and Rebuild with in SLA D+1 is entried to system seal
Monitoring and Report data ODC,Shelter,BDF, HUB and Aggregator with in SLA D+1
 TARGET BUDGET
REMARKS
(EKSTERNAL) (INTERNAL)

100 80

150 100
Monthly Monthly
Weekly Weekly
Weekly Weekly
Monthly Monthly
every day every day
Monthly Monthly

3 Months 2 Months

Monthly Monthly
Monthly Monthly
4 Month 3 Month
4 Month 1 Month

Monthly Monthly
KPI NOSA 2023

PERSPECTIVE STRATEGIC OBJECTIVE

Homepassed Yusup/Yani IBP5.1

Yusup/Yani IBP5.2
IBP5.3
Yusup/ Windi IBP5.4
IBP5.5
windi IBP5.6
yusup IBP5.7
Yani/Yusup/ Windi IBP5.8
Windi/Yusup IBP5.9
Asset Management IBP5.12
IBP5.13
IBP5.14
IBP5.16
IBP5.17
IBP5.18
IBP5.19
 KPI METRIC

Engineering ops support (HPA, maps, asset mgmt) is within SLA (D+1)
HPA Response SLA D+1 (create and update home passed request)
Average Productivity Per Personnel (avg daily response per personnel)
Manage and support homespassed deactivation
NH Map audit (weekly)
Homepass report delivery within SLA (H+4 after NRO closing date)
Internal report delivery within SLA
Manage and support Migration, Rehoming, Split Node, Split FAT and Memo Active
Ensure homespassed and network data accuracy
Hub Asset Is auditted at least 3 times in a year
Field equipment (including hierarchy) is inputted in SEAL accurately
Equipment Facility maintained and updated
Equipment Hub maintained and updated every 4 months
Equipment DOE maintained and updated every 4 months
Rekap memo active NRO and Rebuild is entried to SEAL within SLA D+1
Monitoring and Report data ODC,Shelter,BDF, HUB and Aggregator within SLA D+1
 TARGET BUDGET
REMARKS
(EKSTERNAL) (INTERNAL)
90% 100%
90% 100%
80 100
100% 100% approved deactivation is published in Summary Movement
100 150
95% 100%
90% 100%
90% 100%
80% 90%
3 4
90% 100%
90% 100%
4 3
4 1
90% 100%
90% 100%