Professional Documents
Culture Documents
SPEECH
or when the topic is not
serious.
STYLE
INTIMATE ✓may be adopted between close
friends.
✓They may talk about issues or
STYLE
FORMAL ✓may be adopted when institutions or
other formally established groups
SPEECH
meet to develop closer ties such as
between nationalities,
organizations, associations, and
other formally established groups.
STYLE
FROZEN ✓is used in very formal settings such
that the interaction is scripted and the
STYLE
The following are expressions useful
for social purposes:
MAKING SUGGESTIONS
✓It certainly looks so easy to give your opinion or take
in a particular matter if you are speaking to your close
friends.
✓You can just fire away and say things like “That’s a bad
idea. Let’s do this instead.” or “You know, guys, let’s
just go with my plan.” Since they are your best friends,
they will not mind how direct and frank you express
yourself.
AGREEING and DISAGREEING
✓There are different ways to express your agreement with
another person’s idea or opinion.
✓You can choose the manner in which you will express agreement by
knowing the level of your relationship with the person. The
closer your relationship to the person, the more casual you can
be.
Agreeing Disagreeing
• I agree when you say that… but …
• I think that’s a good idea. • I don’t think that’s a good idea. (reason)
• I totally agree. • I’m not sure if that is a good idea. (reason)
• I agree with what you say. • I’m not sure I would agree with that.
(reason)
• I agree with you. • I don’t think that’s the case.
• That’s right. • I disagree.
GIVING CONSTRUCTIVE FEEDBACK
✓In giving constructive feedback to another person, always
be sensitive to that person’s feelings.
✓Thus, state your observation or feedback in a manner that
will not hurt or offend that person’s feelings and
decision.
SKILLS FOR CONVERSATIONS
✓In talking to another person, always be sensitive to that
person’s feelings and to his or her desire to speak.
✓Always remember that his or her ideas and thoughts are as
important as yours.
✓Give him or her an equal amount of talking time and pay
attention to what he or she is saying.
SENSITIVITY TO OTHER PARTICIPANTS’
DESIRE TO SPEAK
✓What were you going to say?
✓You wanted to say something?
✓What is it you wanted to say?
ENGAGING OTHERS
✓What do you think, (name of person not
speaking very much)?
✓What can you say about that, (name of
person not speaking very much)?